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QUICK ST ART and REFERENCE GUIDE ...
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Contents INTRODUCTION ................................................................................ 3 W HAT Y OU N EED TO U SE Y OUR F AXMODEM ..................................... 3 CHAPTER 1 INSTALLING YOUR FAXMODEM ........................ 4 E ASIER I NSTALLATION ........................................................................ 4 P REP ...
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Introduction 3 Introduction Congratulations! Your new faxmodem is a powerful, flex i - ble tool that provides fast connections to the Internet and will help you manage your communications, work more effectively, and present a polished and professional image at home or at the office. This manual explains how to i n - stall and use your faxmodem and ...
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4 Quick Start and Reference Guide Chapter 1 Installing Your Faxmodem Easier Installation We have enhanced the plug-and-play capability by pr o - viding a software program that you must run before you install your faxmodem. This program installs “driver” files and sets up your computer to recognize the new faxm o - dem. When you restart your com ...
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Chapter 1 Installing Your Faxmodem 5 must detect your modem settings in order to co m - plete their setup routines. When the PCI modem installation program has fi n - ished, remove the CD from its drive and shut down your co m puter. Installing the Faxmodem Card CAUTION Do not handle any internal modem card when the phone line is plugged into it. T ...
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6 Quick Start and Reference Guide you have two telephone lines and want to keep your fax program running on one line while you access the Internet on the other line. Another reason for keeping your old modem would be that you antic i - pate being able to use “teaming” or “bonding” sof t - ware to use two modems and two phone lines for faste ...
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Chapter 1 Installing Your Faxmodem 7 to remove the old modem. Continue with step 3 b e - low. 3 Before you start the hardware installation, close all running programs and shut down Windows if you have not already done so. Then turn your computer off and unplug it. Don’t plug it back in or turn it on until you complete the faxmodem hardware insta ...
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8 Quick Start and Reference Guide Now insert your new faxmodem firmly into an avai l - able PCI slot. See the following illustration. PCI slo t 16-bit ISA slot s Typical cove r plate The PCI slot is designed to easily mate with your new PCI modem. Be sure that the bracket is lined up properly; then screw the bracket into the computer using the scre ...
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Chapter 1 Installing Your Faxmodem 9 9 Plug in your computer and turn it on. 10 As the Windows operating system starts up, it will detect your new faxmodem. Because the installation program has already provided your computer with the required files, you will see Windows report on its progress, but it will not require any action on your part. 11 Onc ...
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10 Quick Start and Reference Guide 12 If you have not encountered any problems, your modem is installed and you can move on to Testing Your Faxmodem , below. If you are having install a - tion problems, see Chapter 4. Testing Your Faxmodem Before you set up your software, start with a quick test to check that your modem is working. Open the Control ...
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Chapter 2 Installing and Using COMMUNICATE! LITE Software 11 Chapter 2 Installing and Using COMMUNICATE! LITE Software The Zoom Link CD-ROM disc that was provided with your faxmodem includes COMMUNICATE! LITE , by 01 Comm u - nique Laboratory, Inc. This is an integrated communic a - tions software package. It has an easy-to-use interface based on a ...
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12 Quick Start and Reference Guide Click on the COMMUNICATE! button to begin the i n - stallation. On the COMMUNICATE! LITE Main Menu you will be offered a choice of languages. Choose the language you want to install. After a few seconds the COMMUNICATE! Installation screen will a p pear. 2 Click on the Install button. 3 The Install Configuration d ...
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Chapter 2 Installing and Using COMMUNICATE! LITE Software 13 COMMUNICATE! LITE is now installed and ready to send and receive faxes or voice me s sages. Running COMMUNICATE! LITE COMMUNICATE! LITE comes with extensive on-line help to guide you through faxing, data calling, and many other features. The features supported by your faxmodem are listed ...
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14 Quick Start and Reference Guide mouse pointer. The illustration above was created with the mouse pointer (not shown here) paused over the View File button. Notice that “Use graphic editor” appears in the panel at the top middle, and that “Graphic editor” appears in a light rectangle just below the View File bu t ton. To learn more about ...
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Chapter 2 Installing and Using COMMUNICATE! LITE Software 15 Getting Help for COMMUNICATE! LITE For help with COMMUNICATE! LITE , consult the extensive help file included with the program. ...
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16 Quick Start and Reference Guide Chapter 3 Using the Faxmodem with Other Software This chapter provides tips for setting up communica tions software, sending initialization strings containing AT commands to the faxmodem, using audio features, using a video camera, and accessing the Inte r net. Tips for Setting Up Communications Software Software ...
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Chapter 3 Using the Faxmodem with Other Software 17 computer and the modem take place at this higher speed, independent of the modem-to-modem speed. The modem auto-negotiates the highest speed con - nection between i t self and the other modem. • If there is a section of your software called “Terminal Settings,” make sure that Hardware Flow C ...
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18 Quick Start and Reference Guide • • If your telephone service includes Call Waiting that you can temporarily suspend by pressing *70 , include ATDT*70, (including the comma) in the dial string. Using AT Commands If your software does not handle AT commands automat i - cally, it should provide a place to enter AT commands in its setup menus. ...
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Chapter 3 Using the Faxmodem with Other Software 19 software that supports these features must be TAPI co m - patible (TAPI stands for Telephony Application Progra m - ming Interface) or support IS-101 commands. An example of a TAPI-compatible software that supports voice mail is Microsoft Phone™. Using Video Your faxmodem supports video applicat ...
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20 Quick Start and Reference Guide Chapter 4 Problems and Solutions Note: If your modem is not working, please read this chapter and the communications software doc u - mentation in Chapter 3 care fully. Also, the modem drivers for your faxmodem are updated periodically to enhance performance or features. You may want to download the latest drivers ...
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Chapter 4 Problems and Solutions 21 The modem works well when you are not using data compression, but the compression features are inoperative. 28 General Troubleshooting Problem : Your modem seems to install under Windows 95 or 98, but Windows cannot find it later. Solution : If your computer has a built-in modem on the mother board, Windows may r ...
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22 Quick Start and Reference Guide second, type +++ , and wait another second or more.) If you typed a command but did not receive an OK response from your modem: The E0 and Q1 commands may be in effect, dis abling echo and responses. Verify this with the &V command. To enable echo and responses type AT E1 Q0 and press Enter. Problem : You enco ...
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Chapter 4 Problems and Solutions 23 If the software does not have speaker settings, add one of the AT commands listed below to the initial i zation string: L1 for low volume L2 for medium volume L3 for highest volume For example, if you want the volume low and the software uses the initialization string AT &F , change it to AT &F L1 . Dial ...
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24 Quick Start and Reference Guide commands (IS-101 commands are sometimes called +V commands). Consult your voice sof t - ware’s documentation to determine whether it supports TAPI and/or IS-101. Also, be sure you are using the latest 32-bit version of the sof t - ware. Another possible problem is that your computer does not have the latest vers ...
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Chapter 4 Problems and Solutions 25 In the following table, “protocol” means error correction and data compression. Note that the first two lines in the table are likely to be the most val u able. Note 1: In the command strings shown in the table that follows, the character 0 is zero, not the letter “O.” To force the different communication ...
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26 Quick Start and Reference Guide &D2 parameter settings are stored. Refer to the Web page at www.modems.com for the complete set of AT co m - mands.) To force Type these commands and press Enter MNP 5/MNP 4 operation AT N5 LAPM only AT N4 MNP 4 only AT N5 %C0 MNP 10 operation AT –K1 –SEC=1 “Normal” operation (The fax modem will com ...
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Chapter 4 Problems and Solutions 27 Problem: Your modem disconnects while communica t - ing with a remote system. Solution: The remote system has hung up, and you need to reconnect. The other most common sources of interruptions are Call Waiting or someone picking up an extension phone. If you have Call Waiting, you can usually te m - porarily disa ...
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28 Quick Start and Reference Guide If both modems are using the MNP or V.42 protocol, the only way this can occur is if your modem and communications software are not using the appropriate flow control . Configure your communications software for RTS/CTS (hardware) flow control. Your computer will now pause for the transmission to be stored. Proble ...
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Appendix: Regulatory Information 29 Appendix: Regulatory Information FCC Part 68 Telecommunications Statement The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone ne t - work. This device is registered with the Federal Communications Co m - mission (FCC) for direct conn ...
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30 Quick Start and Reference Guide FCC Part 15 Emissions Statement All modems generate radio frequency energy and if not installed and used properly, i.e., in strict accordance with these instructions, may cause inte r - ference to radio and television reception. This modem has been tested and found to comply with the limits for a Class B Computing ...
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Appendix: Regulatory Information 31 repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to r e - quest the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, tele phone lines and in ...
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2058-B 27555 ©1998 Important Information In the event you need to call for technical support or customer service, you will need the information below. We recommend that you take a few moments to fill in the following information for your future reference. Faxmodem Model _______________________ (located on the box) Serial Number ___________________ ...
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