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Manual Fujitsu SRS-9924

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  • Fujitsu SRS-9924 - page 1

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  • Fujitsu SRS-9924 - page 2

    Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents NI / 5E Custom T erminal Overview Using the T erminal T erminal Set-Up SRS-9924-ABM NI / 5E Custom T erminal Installation T erminal Accessories NI / 5E Custom Appendix T erminal T esting NI / 5E Custom Appendix Err or Messages Appendix Or dering National ISDN Lines USER GUIDE 1 2 3 4 ...

  • Fujitsu SRS-9924 - page 3

    Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 1 Fujitsu Network Communications, Inc. 2800 Sumner Blvd., Suite 124 Raleigh, NC 27616 U. S . A . Part Number P-UG-99VO-A Revision 1 .4 © Copyright 2000 Fujitsu Network Communications, Inc. All rights r eserved. Printed in the United States of America. This publication may be r eplace ...

  • Fujitsu SRS-9924 - page 4

    2 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents Wa r n i n g This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interference in a r esidential installation. This equipme ...

  • Fujitsu SRS-9924 - page 5

    Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 3 System Port Identification Facility Interface & Service Or der Codes Mfgrs Port Identifier Facilities Interface Code Service Order Code Network Jack 6.ON RJ-49 02IS5 ISDN Line If this telephone equipment causes harm to the telephone network, the telephone company will notify you ...

  • Fujitsu SRS-9924 - page 6

    4 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents Repairs Repairs to this equipment can only be made by the manufactur er or its authorized agents. If this equipment is causing harm to the telephone network, the telephone company may r equest that it be unplugged fr om the modular outlet until the pr oblem has been corrected. T o o ...

  • Fujitsu SRS-9924 - page 7

    Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 5 Conventions and Layout • In pr ocedures, the r equired actions ar e noted, with the buttons you pr ess in capital letters, such as HOLD or REDIAL. • Other important wor ds, such as messages that appear on the display , also appear in CAPIT AL LETTERS. • Some pr ocedures use th ...

  • Fujitsu SRS-9924 - page 8

    6 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents Softkeys The softkeys ar e the four keys located just below the display . 1234 Menu OPTIONS CLEAR L-DIR UNA 12:05PM FRI JAN 15 Standar d Softkey Layout ENTER NEXT CLEAR EXIT 12 34 Menu Other Softkey Functions (For entering information as indicated in this User’ s Guide.) Y ou can ...

  • Fujitsu SRS-9924 - page 9

    Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 7 Dialing 9. When you dial for an outside line (usually by pr essing 9), you do not hear a pause and a second dial tone. Y ou can begin dialing the telephone number immediately . Onhook dialing. Y ou can dial a number before you get a dial tone. The number you dial appears on the disp ...

  • Fujitsu SRS-9924 - page 10

    8 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents • They allow the incoming dir ectory number and calling name to be displayed if it is available fr om your service provider . Multipoint Configurations In multipoint configurations, ISDN lines ar e shar ed by two or more terminals. Usually , two terminals will share a BRI, allowin ...

  • Fujitsu SRS-9924 - page 11

    Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents 9 T ABLE OF CONTENTS Section Page Chapter 1 GETTING ACQUAINTED WITH YOUR DIGIT AL SET ............................. 1-1 Unique Components .................................................................... 1-6 Switches and Connectors .................................................. ...

  • Fujitsu SRS-9924 - page 12

    10 Fujitsu NI / 5E Custom T erminal Intr o & T able of Contents ENABLING/DISABLING THE SPEAKER FUNCTION ............................ 3-13 HANDSFREE, HANDSET , AND HEADSET MODES ............................. 3-13 CHANGING RINGER MODE ............................................................ 3-14 ASSIGNING A LEASED NETWORK ACCESS CODE DELIMITE ...

  • Fujitsu SRS-9924 - page 13

    1-1 NI / 5E Custom T erminal Overview 1 CHAPTER 1 GETTING ACQUAINTED WITH YOUR DIGIT AL SET This introductory chapter describes the set’ s parts, connectors, switches, and scr een displays. It also explains how the functions and featur es operate. The SRS-9924-ABM is described in Chapter 4. * 0 # 9 WX YZ TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 ABC ...

  • Fujitsu SRS-9924 - page 14

    1-2 NI / 5E Custom T erminal Overview 1 * 0 # 9 WX YZ TUV 8 7 PQ RS GHI 4 JKL 5 6 MNO DEF 3 ABC 2 1 SRS-9924 MENU MSG Multifunction Buttons Softkeys Function Keys Optional ABM Volume/Contrast Buttons DROP CONF TRAN REDIAL HOLD SPKR 13 14 15 16 17 MIC-OFF 789 1 0 1 1 1 2 123456 SRS-9924-ABM 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 ...

  • Fujitsu SRS-9924 - page 15

    1-3 NI / 5E Custom T erminal Overview 1 Figur e 1-3: SRS-9912-SP National ISDN Front V iew M SG 63 Softke ys M u l t if u n ct i on B utto n s Displa y Volume / Contras t B utto n s Function Ke ys MENU MI C - O FF N u m e ri c Ke y pa d Micro p hon e * 0 # 9 WX Y Z T U V 8 7 P Q R S G H I J K L 6 M N O F 3 A B C 2 1 S PK R ...

  • Fujitsu SRS-9924 - page 16

    1-4 NI / 5E Custom T erminal Overview 1 Figur e 1-4: SRS-9912-SP 5E Custom National ISDN Front V iew M SG 63 Softke ys M u l t if u n ct i on B utto n s Displa y Volume / Contras t B utto n s Function Ke ys MENU MI C - O FF N u m e ri c Ke y pa d Micro p hon e * 0 # 9 WX Y Z TUV 8 7 PQ RS G H I 4 J K L 5 6 M N O F 3 A B C 2 1 DR OP CONF TRA N REDIA ...

  • Fujitsu SRS-9924 - page 17

    1-5 NI / 5E Custom T erminal Overview 1 T erminating resistor DC power connector 48V DC OFF ON PS TR OFF ON LINE Handset/Headset connector located beneath terminal ISDN Line Connector Power Source selection C Figur e 1-5: Digital Set Rear View Handset /Headset plug Rear stand Figur e 1-6: Digital Set Bottom View ...

  • Fujitsu SRS-9924 - page 18

    1-6 NI / 5E Custom T erminal Overview 1 Switches and Connectors Unique Components Softkeys/MENU. Four buttons below the display with changeable functions. The MENU key displays the curr ent functions on line 2 of the display . Multifunction buttons. These buttons ar e assigned to CAs, DNs, one-touch numbers, or network features. Dual assignments ar ...

  • Fujitsu SRS-9924 - page 19

    1-7 NI / 5E Custom T erminal Overview 1 MIC-OFF Button Function Keys For Multifunction Keys: An LED associated with each button slowly flashes gr een for incoming calls, flashes red if a call is on hold at your phone, and is steady r ed when a call is active on your phone. The upper right button on the array is used as a MIC-OFF function key . When ...

  • Fujitsu SRS-9924 - page 20

    1-8 NI / 5E Custom T erminal Overview 1 MUL TIFUNCTION BUTTONS Multifunction buttons have thr ee uses: One-touch: Dial a stor ed number . Network Featur e: Activate or deactivate a special network feature, such as call forwar ding. Call Appearance (CA) or Dir ectory Number (DN): Handles incoming or outgoing calls. Use and set-up of the multi-functi ...

  • Fujitsu SRS-9924 - page 21

    1-9 NI / 5E Custom T erminal Overview 1 In the illustration, this set also has a button assigned to the number 747-3482. This could, for example, be a shar ed line using someone else’ s primary DN. MIC-OFF 3456 3456 3456 7890 7890 3482 If your DN is 747-3456, and the first thr ee multifunction buttons on your digital set have been assigned that n ...

  • Fujitsu SRS-9924 - page 22

    1-10 NI / 5E Custom T erminal Overview 1 For an incoming call, the calling party’ s number appears if the network supplies the digital set with the Calling Line ID (CLID). When your party answers, the call duration timing is shown as minutes and seconds. This timer will r ecord for an hour , up to 59:59, and then it restarts at 00:00. If the call ...

  • Fujitsu SRS-9924 - page 23

    2-1 2 Using the T erminal 5E CUSTOM ONL Y Ringing Pr eference LINE P ARAMETERS Ringing Pr eference Choices Menu Mode Effects When your line was installed, choices wer e made on thr ee important switch parameters that affect your call handling and the LEDs associated with your lines. Ringing pr eference affects what happens when you have at least on ...

  • Fujitsu SRS-9924 - page 24

    2-2 2 Using the T erminal 5E CUSTOM ONL Y (If your ringing pr eference was set to IDLE and ther e are no lines available, the ter minal does not connect to a line until you pr ess a Call Appearance button.) Autohold affects what happens when you ar e on an active call on one CA and then pr ess another CA. The active call you wer e on can be dropped ...

  • Fujitsu SRS-9924 - page 25

    2-3 2 Using the T erminal Placing Handset Calls If you ar e already talking on another call 1. Pick up the handset. This should automatically give you a dial tone. If not, pr ess the idle Call Appearance (CA) you wish to use. 2. Dial the desir ed number . 3. Converse with the called party , then hang up. 1. End the call by pr essing the button in t ...

  • Fujitsu SRS-9924 - page 26

    2-4 2 Using the T erminal Receiving Handsfree Calls 1. Pr ess SPKR and, if necessary , the gr een-flashing CA button. 2. Converse with the calling party . 3. Hang up by pr essing SPKR. Check that headset mode is activated on your telephone. The handset, speaker , and microphone will be disabled. All dialing tones and telephone conversation will be ...

  • Fujitsu SRS-9924 - page 27

    2-5 2 Using the T erminal Switching between Handset and Handsfr ee Modes 1. Pr ess SPKR and then r eplace the handset in its cradle. Y ou now hear the other parties on the call thr ough the speaker . 2. If the MIC-OFF LED is r ed, the micr ophone has been turned off. Pr ess MIC-OFF to turn it back on (the LED goes dark). The micr ophone now picks u ...

  • Fujitsu SRS-9924 - page 28

    2-6 2 Using the T erminal 5E CUSTOM ONL Y Method 2 Enter all numbers before you pick up the handset or pr ess the SPKR button. 1. Press the access code delimiter button. A colon appears on the screen after the number . 2. Dial the leased network access code. The access code appears on the screen after the colon. 3. Press the delimiter key again. An ...

  • Fujitsu SRS-9924 - page 29

    2-7 2 Using the T erminal 5E Custom ONL Y These assignments ar e not used for 5E Custom ISDN. If ther e are no idle CA ’ s available, pressing REDIAL brings the number to the scr een but does not dial. When an idle CA later becomes available, pr essing the CA button dials the number . 1. T o use hold, pr ess HOLD while you have an active call in ...

  • Fujitsu SRS-9924 - page 30

    2-8 2 Using the T erminal • If the person answers, you can talk privately befor e joining the conference. • If the line is busy or the person does not answer , press DROP . Then pr ess the flashing CA button to r eturn to the initial call. • T o r etain the second party without having a confer ence, press HOLD and then pr ess the flashing CA. ...

  • Fujitsu SRS-9924 - page 31

    2-9 2 Using the T erminal TRANSFER <5E Custom, 5E NI, and DMS NI2> T ransfers a call to another phone Y ou can use the DROP button repeatedly until you have dr opped everyone but the participant of the original two-party call. T o end the call, hang up normally . <DMS-100> W arning: Pr essing DROP at the end of a confer ence call drops ...

  • Fujitsu SRS-9924 - page 32

    2-10 2 Using the T erminal TRANSFER <DMS-100, NI1> T ransfers a call to another phone T o transfer a call, follow these steps: 1. While still on the call, pr ess CONF . The CONF button indicator lights up. The call is put on hold and its CA indicator flashes r ed. 2. An idle CA/DN is selected. Dial the number of the person you want to transfe ...

  • Fujitsu SRS-9924 - page 33

    2-11 2 Using the T erminal Using a One T ouch Button to Make a Call ONE-TOUCH CALLING • If the line is busy or the person does not answer , press the button in the handset cradle (pr ess SPKR if you are using handsfr ee mode). Then pr ess the flashing CA button to r eturn to the original call. 3. Press CONF then hang up to complete the transfer . ...

  • Fujitsu SRS-9924 - page 34

    2-12 2 Using the T erminal This pr ocedure is by no means the only way that you can use Call Announce Inter com. T o announce a call by inter com, follow these steps: 1. Press the DN designated for Call Announce Inter com. The intercom DN indicator lights normally . 2. Dial the extension of the call r ecipient. The r ecipient’ s terminal sounds a ...

  • Fujitsu SRS-9924 - page 35

    2-13 2 Using the T erminal Using the UNA Featur e UNANSWERED CALL LOGGING (UNA) If enabled, this featur e recor ds information about incoming calls that wer e not answer ed at this phone. UNA The UNA featur e recor ds information from the eight most recent unanswer ed calls, showing the date, the time, and the telephone number and name (if pr ovide ...

  • Fujitsu SRS-9924 - page 36

    2-14 2 Using the T erminal PERSONAL DIRECTORY Deleting a Recor d from the UNA-LIST Using the Personal Dir ectory L-DIR If the UNA dot on the display is flashing, you should delete at least one entry to pr event the loss of the oldest entry . T o delete a r ecord, pr ess UNA until the recor d is displayed, and then pr ess # and CLEAR (softkey 3). T ...

  • Fujitsu SRS-9924 - page 37

    3-1 3 Using the NI / 5E Custom T erminal Set-Up MENU MODE OPERA TIONS CHAPTER 3 TERMINAL SET -UP The terminal has a menu from which you select options to change local featur es. Note: Setting up the SPID (option 8) is described in Chapter 5. The pr ocedures to set local featur es requir e the use of the softkeys located below the display . T o see ...

  • Fujitsu SRS-9924 - page 38

    3-2 3 Using the NI / 5E Custom T erminal Set-Up Selecting a Menu Option 1:ONE-TOUCH 2:CALEND AR 3:INITIAL (SELECT 1-12) 4:UNA 5:SPEAKER 6:HAND/HEAD (SELECT 1-12) 7:RINGER 8:SPID 9:KEY -A TTR (SELECT 1-12) OPTIONS NEXT NEXT 7:RINGER 8:SPID 9:U-CODE (SELECT 1-11) NEXT 10:I-COM 11:PREF 12:MIC-OFF NEXT 10:I-COM (SELECT 1-11) NEXT 11:MIC-OFF (SELECT 1-1 ...

  • Fujitsu SRS-9924 - page 39

    3-3 3 Using the NI / 5E Custom T erminal Set-Up PROGRAMMING A BUTTON FOR ONE-TOUCH DIALING Notes: If you enter menu mode during a call, special featur es such as Call Pickup and Call Forwarding ar e temporarily disabled. However , r egular calling controls such as HOLD, SPKR, MIC-OFF , and call disconnection remain available. Once you ar e familiar ...

  • Fujitsu SRS-9924 - page 40

    3-4 3 Using the NI / 5E Custom T erminal Set-Up The indicators for pr eviously assigned one-touch buttons will be gr een. The indicators for buttons assigned to Dir ectory Numbers (DNs), Call Appearances (CAs), and featur es will be red. Y ou cannot program the buttons with red indicators for one-touch dialing. In One-T ouch mode, Call Appearances ...

  • Fujitsu SRS-9924 - page 41

    3-5 3 Using the NI / 5E Custom T erminal Set-Up Correcting Mistakes Notes: If you enter a number with mor e than 16 digits, the 17th and subsequent digits appear in the 16th number position, and pr eviously enter ed digits are shifted one column to the left. (The digit in the first number position disappears fr om the display , but is still recor d ...

  • Fujitsu SRS-9924 - page 42

    3-6 3 Using the NI / 5E Custom T erminal Set-Up Including Codes in a One-touch Number Changing or Canceling the Number Stor ed in a One-T ouch Button Y ou can code both telephone numbers and one or mor e special code numbers on a single one-touch button, with appr opriate pauses between numbers to allow for system r esponse. Y ou can code up to 30 ...

  • Fujitsu SRS-9924 - page 43

    3-7 3 Using the NI / 5E Custom T erminal Set-Up 2. Pr ess the one-touch button whose number you wish to change or cancel. The ENTER DIRECTORY NUMBER screen appears showing the curr ently assigned number: ENTER DIRECT ORY NUMBER DN=8247629,99,,2502 (12 ) If the number stor ed on the one-touch button is mor e than 16 digits, a right arrow ( ➔ ) app ...

  • Fujitsu SRS-9924 - page 44

    3-8 3 Using the NI / 5E Custom T erminal Set-Up SETTING THE CALENDAR /CLOCK The normal display includes the date, time, and day of the week. T o set the calendar/clock, follow these steps: 1. OPTIONS 2 ENTER ENTER CALENDAR/CLOCK 8:06PM SUN APR 30 2. ENTER INPUT HOUR - > ’99 8:06PM APR 30 3. Enter the pr esent hour and then press ENTER. The scr ...

  • Fujitsu SRS-9924 - page 45

    3-9 3 Using the NI / 5E Custom T erminal Set-Up 6. T o accept the year displayed, ’99, pr ess ENTER. Or T o change the year , press two numbers for the year you want and then pr ess ENTER. The scr een changes to reflect your entry and to pr ompt for the month. In this example, assume you accepted the displayed year . INPUT MONTH - > ’99 12:5 ...

  • Fujitsu SRS-9924 - page 46

    3-10 3 Using the NI / 5E Custom T erminal Set-Up UNANSWERED CALL LOGGING (UNA) If enabled, this featur e recor ds information about incoming calls that were not answer ed at this phone. 1. OPTIONS 3 ENTER PRIV A TE DA T A CLEAR (1:YES 2:NO) -> 2. Pr ess 1, then ENTER to clear all data, Or Pr ess 2, then ENTER to retain all data. If you choose 1, ...

  • Fujitsu SRS-9924 - page 47

    3-11 3 Using the NI / 5E Custom T erminal Set-Up UNA on All Call Appearances 2. T o enable UNA, press ENTER. This scr een appears: 1: ALL 2: SELECT 3: NO SUPPORT SELECT ITEM (1-3) Note: If the following scr een appears, pr ess ENTER to go to the selection scr een. UNA SER VICE MODE SUPPORTED (SELECT) T o support UNA on all CAs, follow these steps: ...

  • Fujitsu SRS-9924 - page 48

    3-12 3 Using the NI / 5E Custom T erminal Set-Up Disabling the UNA Featur e 2 . Pr ess ENTER when done, and this screen appears: SUPPORTED (SELECT) COMPLETED After about 6 seconds, or if you pr ess asterisk (*), the display r eturns to the second menu mode scr een: 4: UNA 5: SPEAKER 6: HAND/HEAD SELECT ITEM (1-3) 3. Y ou can now select a different ...

  • Fujitsu SRS-9924 - page 49

    3-13 3 Using the NI / 5E Custom T erminal Set-Up ENABLING AND DISABLING THE SPEAKER FUNCTION 4. Y ou can then select a dif ferent menu function, or press OPTIONS to r eturn to the normal display . This featur e enables and disables the speakerphone function. 1. OPTIONS 5 ENTER SPEAKER SER VICE MODE SUPPORTED 2. ENTER 1: SUPPORT2: NO SUPPORT (SELECT ...

  • Fujitsu SRS-9924 - page 50

    3-14 3 Using the NI / 5E Custom T erminal Set-Up Handsfree Non Supported Using the Handset or a Headset Disallows speaker use. The SPKR button is disabled. Call pickup and hanging up on calls is by handset only . 1. OPTIONS 6 ENTER HAND-SET/HEAD-SET MODE HAND-SET 2. Pr ess ENTER, and this screen appears: 1: HAND-SET 2 : HEAD-SET (SELECT 1-2) 3. Pr ...

  • Fujitsu SRS-9924 - page 51

    3-15 3 Using the NI / 5E Custom T erminal Set-Up 2. ENTER 1: V OLUME 2 : TONE 3: RINGING (SELECT 1-4) NEXT 4: ONE RING (SELECT 1-4) 3. 1 ENTER RINGER VOLUME MODE MEDIUM 4. ENTER 1: SOFT 2: MEDIUM 3: HIGH (SELECT 1-4) NEXT 4: EXTRA HIGH (SELECT 1-4) 5. Pr ess the desired volume number . The phone rings once at the selected volume. 6. When you hear a ...

  • Fujitsu SRS-9924 - page 52

    3-16 3 Using the NI / 5E Custom T erminal Set-Up Selecting Ringer Pattern 2. ENTER 1: LO W 2: MEDIUM 3: HIGH (SELECT 1-3) 3. Press the desir ed tone number . The phone rings once at the selected tone. 4. When you hear a tone you like, pr ess ENTER. The following scr een is shown: LOW COMPLETED Select either normal ring or silent ring. Silent ring f ...

  • Fujitsu SRS-9924 - page 53

    3-17 3 Using the NI / 5E Custom T erminal Set-Up Befor e you can dial a leased network number , or pr ogram a one-touch button to dial such a number , you must assign one of your multifunction button as a leased network access code delimiter key . T o assign one of the multifunction buttons as the delimiter key for entering leased network access co ...

  • Fujitsu SRS-9924 - page 54

    3-18 3 Using the NI / 5E Custom T erminal Set-Up 5E CUSTOM ONL Y If you have pr eviously assigned a button as the delimiter key , its indicator tur ns gr een when you complete step 2. Y ou have two choices at this point: • If you pr ess a differ ent button and press ENTER, the indicator of the pr eviously assigned button goes off and the indicato ...

  • Fujitsu SRS-9924 - page 55

    3-19 3 Using the NI / 5E Custom T erminal Set-Up Call Announce Inter com allows you to specify which call buttons ar e activated by Call Announce Intercom Call Scr eeners, and allows you to select up to thr ee Call Screeners. Note: Call Announce Inter com is distinct from Network (Switch pr ovided) intercom. The Call Announce featur e utilizes a Ri ...

  • Fujitsu SRS-9924 - page 56

    3-20 3 Using the NI / 5E Custom T erminal Set-Up 2. ENTER 1: ALL 2: SELECT 3: NO SUPPORT (SELECT 1-3) Select fr om the following: 1: ALL: all call appearances will be lit gr een and will be activated to auto-answer . 2: SELECT : only CAs with lit LEDs will auto- answer on Call Announce. 3: NO SUPPOR T : turns off all LEDs gr een lights, none of the ...

  • Fujitsu SRS-9924 - page 57

    3-21 3 Using the NI / 5E Custom T erminal Set-Up At the conclusion of selecting buttons for Call Announce Inter com, this screen appears: SUPPORTED (SELECT/ALL) COMPLETED 1. Pr ess ENTER. If one or two way intercom is enabled, the scr een displays the enabled mode plus the authorized DN, as shown below: TWO W A Y TURNED ON 919*926*3112 If no teleph ...

  • Fujitsu SRS-9924 - page 58

    3-22 3 Using the NI / 5E Custom T erminal Set-Up 4. Input the dir ectory number of the call scr eener exactly as it appear ed on the display of your set when you had the call scr eener call you. Example: 919 926-3112 or 9199263112 Pr ess the asterisk * key for spaces (like the space between the first 9 and the second 9) and for dashes – (such as ...

  • Fujitsu SRS-9924 - page 59

    3-23 3 Using the NI / 5E Custom T erminal Set-Up CALL APPEARANCE PREFERENCE NI ONL Y 8. 10 ENTER ENTER Repeat steps 2 and 3 until this scr een appears: INTERCOM FEA TURE (1) (ONE OR TWO WA Y) 919*926*3112 9. NEXT INTERCOM FEA TURE (2) NON SUPPORTED Note the number (2) on the first line indicating you ar e about to program your second call scr eener ...

  • Fujitsu SRS-9924 - page 60

    3-24 3 Using the NI / 5E Custom T erminal Set-Up Selecting CA Pr eference • Ringing line pr eference. Selects the CA button that is ringing with an incoming call. If you have mor e than one incoming call, the terminal selects any ringing Inter com or Intercom Gr oup feature button first, and then selects the button with the call that has been rin ...

  • Fujitsu SRS-9924 - page 61

    3-25 3 Using the NI / 5E Custom T erminal Set-Up MIC-OFF If you deactivate MIC-OFF , assign the upper right button as a one-touch button, and then try to r eactivate MIC-OFF , the button’ s LED turns red as a warning. Y ou must quit the procedur e (press * to r eturn to the menu mode main menus) and cancel the one-touch number befor e you can rea ...

  • Fujitsu SRS-9924 - page 62

    3-26 3 Using the NI / 5E Custom T erminal Set-Up SETTING UP AND EDITING THE PERSONAL DIRECTORY L-DIR 1. Pr ess L-DIR to access the directory . > 01= BILL HALEY 02= FUJITSU 2 . Press L-DIR r epeatedly to either go to the dir ectory entry to change, or to get to the next available number for a new entry , then pr ess MENU. Use the # key to scr oll ...

  • Fujitsu SRS-9924 - page 63

    3-27 3 Using the NI / 5E Custom T erminal Set-Up Letters Numbers Pr ess the keypad numbers corr esponding to the letters in the name. The first pr ess of a keypad digit displays the first letter fr om the gr oup of letters r epr esented by that key , such as 2 for ABC, 3 for DEF , etc. The first letter of the gr oup appears on the display . The sec ...

  • Fujitsu SRS-9924 - page 64

    3-28 3 Using the NI / 5E Custom T erminal Set-Up USING NETWORK DAT A IN THE PERSONAL DIRECTORY Key Label First Second Thir d Fourth ABC A B C A 2 DEF D E F D 3 GHI G H I G 4 JKL J K L J 5 MNO M N O M 6 PQRS P Q R S 7 TUV T U V T 8 WXYZ W X Y Z 9 When you r eceive an incoming call, and the “Caller ID” or other caller information is displayed, yo ...

  • Fujitsu SRS-9924 - page 65

    4-1 4 Using the NI / 5E Custom SRS-9924-ABM Figur e 4-1 SRS-9924-ABM NI ABM button number Assignments CHAPTER 4 SRS-9924-ABM This SRS-9924 is available with an optional Add-On Button Module (ABM) which pr ovides thirty additional multifunction buttons. These multifunction buttons may be used for call buttons (CAs or DNs), ISDN featur es, or One-T o ...

  • Fujitsu SRS-9924 - page 66

    4-2 4 Using the NI / 5E Custom SRS-9924-ABM SRS 9924 ABM 5E Custom ABM button number Assignments Figur e 4-2 SRS-9924-ABM 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 18 19 20 ...

  • Fujitsu SRS-9924 - page 67

    4-3 4 Using the NI / 5E Custom SRS-9924-ABM The module attaches on the right side of the terminal as shown in Figur e 4- 2. T o attach the ABM: 1. Use a sharp object, r emove the cover fr om the ABM jack on the bottom of the terminal, then plug in the ABM cable. 2. Place the ABM and the terminal side-by-side to position the connector plate. 3. Inse ...

  • Fujitsu SRS-9924 - page 68

    4-4 4 Using the NI / 5E Custom SRS-9924-ABM Notes ...

  • Fujitsu SRS-9924 - page 69

    5-1 5 NI / 5E Custom T erminal Installation Requir ed Steps CHAPTER 5 INST ALLATION These instructions ar e intended mainly for System Administrators, service personnel or end users who ar e installing the terminal. Installation involves four main steps: • Connecting the set to the network. It’ s necessar y to determine the type of T elephone C ...

  • Fujitsu SRS-9924 - page 70

    5-2 5 NI / 5E Custom T erminal Installation INST ALLING THE TERMINAL ISDN equipment may be installed in a number of configurations. In most installations, the supplementary equipment (NT1 and power) is located in a wir e closet in your building. If this is the case in your installation, please skip to the section “Connecting to the network”. In ...

  • Fujitsu SRS-9924 - page 71

    5-3 5 NI / 5E Custom T erminal Installation Figur e 5-2: Power Connections T o T elco RJ-11 or RJ-49 Pow e r Supply L I N E N T 1 NT1 Line T erm AC 8 Wire 8 Wire 2 Wire or 4 Wire (Low W attage Supply) FNC P ower Supply Line 48 V DC AC Adapter AD-3645U (optional) (PS ON) ISDN Set (T A) * 0 # 9 WXYZ TUV 8 7 PQRS GHI 4 JKL 5 6 MNO DEF 3 ABC 2 1 SRS-99 ...

  • Fujitsu SRS-9924 - page 72

    5-4 5 NI / 5E Custom T erminal Installation NI ONL Y Auto-SPID If your switch supports Auto SPID, this function starts when either the terminal is powered-on and a SPID is not pr esent, or when the SPID has been manually clear ed. Auto-SPID displays the following scr eens: A UTO SPID REQUESTING If only one SPID available, the SPID is assigned, and ...

  • Fujitsu SRS-9924 - page 73

    5-5 5 NI / 5E Custom T erminal Installation ENTER SPID ID=000000000000 2. Dial your voice SPID number and pr ess ENTER. SPID ASSIGNMENT END COMPLETED Note: For first time installations, download will occur without plugging and unplugging the set. At initial installation, when you pr ess ENTER to confirm the SPID, the terminal automatically requests ...

  • Fujitsu SRS-9924 - page 74

    5-6 5 NI / 5E Custom T erminal Installation NI ONL Y configuration types (CACH or EKTS) and the instructions on how to change the terminal settings for pr oper operation. If your service provider has not supplied a SPID to you, try this format shown above. If it does not work, contact your service pr ovider or System Administrator . Occasionally , ...

  • Fujitsu SRS-9924 - page 75

    5-7 5 NI / 5E Custom T erminal Installation NI ONL Y LOADING OR MODIFYING NETWORK DA T A (after entering the SPID) Note: Do not change your SPID unless told to do so by your service provider . In most cases, digital sets will not work without the correct SPID number . If the SPID number is wrong, the set displays the message SPID NG. Enter the corr ...

  • Fujitsu SRS-9924 - page 76

    5-8 5 NI / 5E Custom T erminal Installation NI ONL Y Key Attribute Configuration CACH uses Call Appearances for telephone numbers and featur e numbers for featur es. Y ou enter these numbers with options 1 and 2 of KEY -A TTR. Befor e attempting to load or modify network data, obtain the curr ent configuration fr om your service pr ovider . This co ...

  • Fujitsu SRS-9924 - page 77

    5-9 5 NI / 5E Custom T erminal Installation NI ONL Y Manual Configuration 1. T o automatically download the configuration, pr ess 1, ENTER. The following displays ar e shown: DL EXECUTING UNA L-DIR CLEAR OPTIONS DL COMPLETED UNA L-DIR CLEAR OPTIONS The menu items in the manual configuration mode serve the functions listed below . However , in most ...

  • Fujitsu SRS-9924 - page 78

    5-10 5 NI / 5E Custom T erminal Installation NI ONL Y NEXT 4: ICM/GIC 6: TRANS 5: CONF (SELECT 1-9)  NEXT 7: ORIG DN 9: DSGN CA 8: CA RESV (SELECT 1-9)  Note: The following descriptions begin with selections fr om these nine items. Y our NISDN terminal’ s first button is set at the factory as CA=1. There is no need to change this when using ...

  • Fujitsu SRS-9924 - page 79

    5-11 5 NI / 5E Custom T erminal Installation NI ONL Y 2. Pr ess the button to which you want to assign a Call Appearance. Y ou can press any unlit or gr een multifunction button. If you pr ess a red button, the display shows the message INV ALID SELECTION, and the set waits for you to pr ess a valid button. • If you pr ess a green button, the dis ...

  • Fujitsu SRS-9924 - page 80

    5-12 5 NI / 5E Custom T erminal Installation NI ONL Y • T o assign another CA, pr ess the desir ed button and r epeat steps 2 and 3. • T o r eturn to normal operation, pr ess OPTIONS. • T o make additional button assignments, pr ess asterisk (*). This r eturns you to the menu mode main menu. This completes pr ogramming of CAs. If you have pr ...

  • Fujitsu SRS-9924 - page 81

    5-13 5 NI / 5E Custom T erminal Installation NI ONL Y • If you pr ess a green button, the display shows the curr ent feature number assigned to that multifunction button. Y ou can either enter a new featur e number to replace the curr ent number or cancel the curr ent number . • If you select an unlit button, the scr een looks like this: FEA TU ...

  • Fujitsu SRS-9924 - page 82

    5-14 5 NI / 5E Custom T erminal Installation NI ONL Y This completes pr ogramming of F As. If you encounter pr oblems accessing features, r eview these items for accuracy and check with your service pr ovider . Caution: If you manually r eassign the CONF button, confer ence may not work in all cases. If you wish to r eassign this button, talk to yo ...

  • Fujitsu SRS-9924 - page 83

    5-15 5 NI / 5E Custom T erminal Installation NI ONL Y The set’ s indicators show button status as follows: • Gr een indicates a button already assigned to a Dir ectory Number . • Red indicates a button alr eady assigned to a network featur e or to a local featur e such as one-touch. • Unlit indicates an unassigned button. 4. Pr ess the butt ...

  • Fujitsu SRS-9924 - page 84

    5-16 5 NI / 5E Custom T erminal Installation NI ONL Y The final scr een looks like this: DN=XXXXXXX (XX) COMPLETED If you canceled the curr ent assignment, no numbers appear after DN= and the button indicator goes dark. Note: If you ar e assigning multifunction button 1, you must enter the set’ s primar y Dir ectory Number . 6 . With your Dir ect ...

  • Fujitsu SRS-9924 - page 85

    5-17 5 NI / 5E Custom T erminal Installation NI ONL Y Selection 5: Confer ence It is necessary to assign the CONF feature to a key using the following pr ocess. Note: This step is not necessary if CONF is assigned to Button 18, using Featur e Activator 18 or 60. 1 . Assign CONF as you would any featur e activator . 2. In the KEY A TTR MODE, press 5 ...

  • Fujitsu SRS-9924 - page 86

    5-18 5 NI / 5E Custom T erminal Installation NI ONL Y 3. ENTER TRANS KEY = (20) F A=20 or 61 COMPLETED Note: If the user selects a key that cannot be used for TRAN, the following display is shown: SELECT ASSIGN KEY  INV ALID SELECTION  Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the follo ...

  • Fujitsu SRS-9924 - page 87

    5-19 5 NI / 5E Custom T erminal Installation NI ONL Y The first step is to designate the CA or Dir ectory Number that you will typically use for outgoing calls. This is called the Originating DN. If you do not subscribe to Call Appearance Reservation, you do not need to follow the steps in Selection 7 or Selection 8. 1. T o manually assign the Orig ...

  • Fujitsu SRS-9924 - page 88

    5-20 5 NI / 5E Custom T erminal Installation NI ONL Y Selection 8: Call Appearance Reservation If you have subscribed to Call Appearance r eservation as a feature on your ISDN line, this will be assigned in the automatic switch download. An assignment in the telephone, without subscribing to the switch featur e, is not possible. T o confirm that Ca ...

  • Fujitsu SRS-9924 - page 89

    5-21 5 NI / 5E Custom T erminal Installation NI ONL Y Selection 9: Designated Call Appearance Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the following featur es, the necessary steps ar e shown below . The terminal will operate using default value, if you do not make assignments. In Selection 5 ...

  • Fujitsu SRS-9924 - page 90

    5-22 5 NI / 5E Custom T erminal Installation NI ONL Y PROGRAMMING THE SET Refer to Chapter 3 for pr ocedures to: • Enable headset use and turn off handsfr ee mode, if desir ed. • Set operating parameters such as ringer volume and tone. • Pr ogram the calendar/clock and other local featur es. Note: Refer to Chapter 6, Accessories, for instruct ...

  • Fujitsu SRS-9924 - page 91

    5-23 5 NI / 5E Custom T erminal Installation NT1 Settings T ermination Timing Single Unit Installations Distance between the NT1 and the terminal is up to 230 ft. Fujitsu ISDN phones have a T erminating Resistor (TR) switch on the back of the set. The options ar e ON and OFF . Note: The default setting for the Fujitsu TR switch is the OFF position. ...

  • Fujitsu SRS-9924 - page 92

    5-24 5 NI / 5E Custom T erminal Installation The TR switch on the T erminal Equipment should be ON. The TR switches on the NT1 should be set at On at 100 Ohms. NT1 timing should be set to ADAPTIVE (or PTP). NT1 (TR = 100 Ohms) T er minal Equipment (TR = ON) The TR switch on both T erminal Equipment Units should be OFF . The TR switches on the NT1 s ...

  • Fujitsu SRS-9924 - page 93

    6-1 6 NI / 5E Custom T erminal Accessories Labeling the Set Figur e 6-1: Digital Set Cover Removal CHAPTER 6 ACCESSORIES T o label the buttons on the set, you must first r emove the plastic cover over the front panel. Insert a pointed object into the semi-cir cular notch at the bottom middle of the plastic cover and lift the cover upward. (Shown in ...

  • Fujitsu SRS-9924 - page 94

    6-2 6 NI / 5E Custom T erminal Accessories Handset Figur e 6-2: Handset Featur es Fujitsu has developed an application file using Micr osoft Excel for Windows and Macintosh to assist you in printing the templates. These files ar e available for no char ge via our W orld Wide W eb site at http://www .fnc.fujitsu.com. The template that is shipped on ...

  • Fujitsu SRS-9924 - page 95

    6-3 6 NI / 5E Custom T erminal Accessories W all Kit Figur e 6-3: Mounting Kit The terminal is attached to the wall by: 1. Attaching the mounting kit to the wall as shown in the illustration. Thr ee screws hold the terminal mount, and two screws hold the optional ABM mount. 2. Connecting the lower hook of the wall kit to the bottom of the terminal. ...

  • Fujitsu SRS-9924 - page 96

    6-4 6 NI / 5E Custom T erminal Accessories The ROM cartridge is located on the bottom of the terminal. T o r eplace the cartridge: 1. Remove the scr ew holding the cartridge. 2. Pull the cartridge fr om the housing. Be sure to note the orientation of the cartridge. 3. Place a new cartridge in the r eceptacle, and r eplace the screw . ROM Cartridge ...

  • Fujitsu SRS-9924 - page 97

    APPENDIX A 1 NI / 5E Custom Appendix - T erminal T esting A ENTERING TEST MODE The terminal has a self-test mode that performs tests, which include the following: • LED test • Key test • T one test • LCD test • Memory tests • NT1 line test T o enter test mode, follow these steps: 1. Unplug the ISDN line fr om the LINE jack or the power ...

  • Fujitsu SRS-9924 - page 98

    2 APPENDIX A NI / 5E Custom Appendix - T erminal T esting A PERFORMING TESTS LED T est The following sections summarize the self-tests that you can perform. The LED test is done first automatically . It turns all LEDs r ed for the duration of the test. When the LED test is complete, you can start any of these tests: • Press 1 to start the T one t ...

  • Fujitsu SRS-9924 - page 99

    APPENDIX A 3 NI / 5E Custom Appendix - T erminal T esting A T one T est LCD T est When you pr ess 7 on the DTMF keypad, the speaker sounds a Ringer T one. Each time you press the # key , the tone changes. If you pick up the handset, the ringing stops and a Busy tone is sent to the handset. The LCD shows the following display: SELF TEST (RINGER TONE ...

  • Fujitsu SRS-9924 - page 100

    4 APPENDIX A NI / 5E Custom Appendix - T erminal T esting A Exiting T est Mode T able B-1 Self-T est Result Codes Display Message T est Result Action VOICE ALL GOOD Normal ERROR CODE (06) Line, NT , or terminal 1) Check ISDN line is not operational connection. 2) Call Fujitsu T echnical Assistance All Other Codes T erminal is not Call Fujitsu opera ...

  • Fujitsu SRS-9924 - page 101

    APPENDIX B 1 B NI / 5E Custom Appendix - Err or Messages APPENDIX B ERROR MESSAGES V arious messages ar e displayed to describe connection or command status. T ables B-1 (circuit-switched) and B-2 (packet-switched) show connection status messages. T able B-1 Connection Status Messages BCS (Cir cuit-Switched) Cause # Message Displayed Description 00 ...

  • Fujitsu SRS-9924 - page 102

    2 APPENDIX B B NI / 5E Custom Appendix - Err or Messages T able B-1 Connection Status Messages (continued) Cause # Message Displayed Description 038 OUT OF ORDER ........................ Network Out of Order 041 ................................................ T emporary failure 042 NETWORK BUSY ....................... Network congested 043 ACCESS ...

  • Fujitsu SRS-9924 - page 103

    APPENDIX B 3 B NI / 5E Custom Appendix - Err or Messages T able B-1 Connection Status Messages (continued) Cause # Message Displayed Description 081 INV ALID CALL ........................... Call r efer ence not REFERENCE V ALUE currently in use 082 ................................................ Identified channel does not exist 085 INV ALID NUMB ...

  • Fujitsu SRS-9924 - page 104

    4 APPENDIX B B NI / 5E Custom Appendix - Err or Messages T able B-2 National Standardized Cause V alues Cause # Message Displayed Description 004 V ACANT CODE ......................... Unused area or central of fice code 008 PREFIX 0 DIALED IN ERROR 009 PREFIX 1 DIALED IN ERROR 010 PREFIX 1 NOT DIALED 011 EXCESSIVE DIGITS RECEIVED, .... Switch has ...

  • Fujitsu SRS-9924 - page 105

    APPENDIX B 5 B NI / 5E Custom Appendix - Err or Messages T able B-3 Network Specific Cause V alues Cause # Message Displayed Description 008 CALL IS PROCEEDING ............... Call cannot be clear ed due to other users 013 SERVICE DENIED 028 SPECIAL INTERCEPT ANNOUNCEMENT 029 SPECIAL INTERCEPT .................. Announcement that ANNOUNCEMENT : acc ...

  • Fujitsu SRS-9924 - page 106

    6 APPENDIX B B NI / 5E Custom Appendix - Err or Messages T able B-4 Uniform Cause Values Cause # Message Displayed 003 NO ROUTE TO DESTINA TION 016 NORMAL CLEARING 017 USER BUSY 018 NO USER RESPONDING 019 USER ALERTING, NO ANSWER 021 CALL REJECTED 022 NUMBER CHANGED 027 DESTINATION OUT OF ORDER 034 CIRCUIT/CHANNEL CONGESTION 057 BEARER CAP ABILITY ...

  • Fujitsu SRS-9924 - page 107

    APPENDIX C 1 C NI / 5E Custom Appendix - Or dering National ISDN Lines About Or dering ISDN Service APPENDIX C ORDERING NA TIONAL ISDN LINES Fujitsu supports the participates in the North American ISDN User’ s Forum (NIUF) ISDN Ordering Codes (IOCs). These IOCs inform the telephone company about number of telephone numbers or call appearances, th ...

  • Fujitsu SRS-9924 - page 108

    2 APPENDIX C C NI / 5E Custom Appendix - Or dering National ISDN Lines Using IOCs The first step in using IOCs is to become familiar with your equipment. Y ou should decide what featur es and capabilities are needed for your telephone system. On the following pages, a number of commonly used featur es ar e described, along with a number of generic ...

  • Fujitsu SRS-9924 - page 109

    APPENDIX C 3 C NI / 5E Custom Appendix - Or dering National ISDN Lines Definitions DN Directory number or telephone number CA Call appearance of a telephone number Call button A button available for a voice call CFD/CFB Call forwards incoming calls to a pr eassigned destination number when you “don’ t answer” or when your line is “busy;” ...

  • Fujitsu SRS-9924 - page 110

    4 APPENDIX C C NI / 5E Custom Appendix - Or dering National ISDN Lines E-Z ISDN The Fujitsu terminals support the E-Z ISDN Or dering Codes. The E-Z Codes may be order ed from a number of the service pr oviders. T wo of the E-Z Code configurations ar e shown below . Package EZ 1 • Non-EKTS • Primary Directory Number • Additional Call Offering ...

  • Fujitsu SRS-9924 - page 111

    APPENDIX D 1 D Appendix - 5E Custom T erminal ICI Displays APPENDIX D ISDN CALL IDENTIFICA TION (ICI) DISPLA YS FOR 5E CUSTOM ACB(*) ....... Automatic callback Br g(*) ........ Call barged in on CF A(*) ....... Call forwarding all calls CFB(*) ....... Call forwarded because busy CFN(*) ....... Call for war ded because no answer DCDL(*) .... Direct ...

  • Fujitsu SRS-9924 - page 112

    2 APPENDIX D D Appendix - 5E Custom T erminal ICI Displays NOTES ...

  • Fujitsu SRS-9924 - page 113

    SRS-9912-SP and SRS-9924 QUICK REFERENCE CARD DROP CONF REDIAL TRAN HOLD SPKR Function Buttons V olume/Contrast Buttons Fujitsu recommended F A/FI assignments (NI Only) Permanent 19/62 18/60 20/61 This car d is intended as a quick refer ence. For additional information, see the User’ s Guide. NI ONL Y Message W aiting LED - F A / FI 63 Call Forwa ...

  • Fujitsu SRS-9924 - page 114

    SRS-9912-SP and SRS-9924 QUICK REFERENCE CARD T o Make a Call 1. Press idle CA (Call Appearance) and pick up the handset. (For handsfr ee mode, pr ess SPEAKER.) 2. Dial the number . T o Place One-T ouch Calls Press a one-touch button. (If no idle CA LED lights, pr ess any idle CA.) T o Answer a Call 1. Pr ess the gr een-flashing CA. 2. Pick up the ...

  • Fujitsu SRS-9924 - page 115

    N I NI CUSTOM COMMANDS FOR NI SYSTEM ONL Y T o TRANSFER a Call If your phone lacks a TRANSFER button, ask your Systems Administrator how to transfer a call. Lucent: 1. Pr ess TRANSFER. 2. Another CA/DN will be selected automatically and you will hear the dial tone. 3. Dial thir d party . 4. Pr ess TRANSFER and hang up. Nortel: 1. Pr ess CONFERENCE ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Fujitsu SRS-9924.

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