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Samsung DCS 400si - page 1
SAMSUNG DC S 400si SYSTEM June 2001 F ALCON KEYSET USER GUIDE Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELE- COMMUNICA TIONS AMERICA, 2700 N.W . 87th A venue, Miami, FL 33172, telephone (305) 592-2900. ...
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Samsung DCS 400si - page 2
T ABLE OF CONTENTS ABOUT THIS B OOK ..........................................................1 THINGS Y OU SHOULD KNOW ............................2–9 AS SEMBLING Y OUR KEYSET ................................10 ADDING A KEYSET DA UGHTERBOARD MODULE ..............................................................................11 OUTSIDE CALLS Mak ...
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Samsung DCS 400si - page 3
Off-Hook V oice Announce ................................................................37 OHVA Block ......................................................................................38 OHVA Reject ......................................................................................38 In Group/Out of Group ................................... ...
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Samsung DCS 400si - page 4
ABOUT THIS B OOK Y our F ALCON keyset is the most visible part of your telephone system. No matter what model keyset you are using telephone calls are handled the same way . The 28B and 18B keysets have additional conveniences that are not available to 8B keyset users. These are noted throughout this guide. Please take the time to study this guide ...
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Samsung DCS 400si - page 5
3 Y our outside calls will light green on your keyset and red on other keysets. Y ou never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. Some simple rules to remember: • Any steady LED indicates the line or feature is in use. • A fast flashing green LED indica ...
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Samsung DCS 400si - page 6
5 28 BUT TON F ALCON KEYSET Scroll Call 1 Call 2 Message Memory Redial Transfer Speak er HOLD ANS/RLS V olume 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 OPER FALCON 28B 32 CHARACTER DISPLA Y T wo lines with 16 characters each. TERMINAL STA TUS INDICATOR Used to provide your keyset status. SOFT KEYS Used to acti- vate features via the dis ...
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Samsung DCS 400si - page 7
7 8 BUT TON F ALCON KEYSET Scroll HOLD ANS/RLS 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 OPER Call 1 Call 2 Message Transfer Speaker VOLUME FALCON 8B 32 CHARACTER DISPLA Y T wo lines with 16 characters each. TERMINAL STA TUS INDICATOR Used to provide your keyset status. SOFT KEYS Used to activate features via the display . SCROLL KEY Us ...
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Samsung DCS 400si - page 8
KEYSET DA UGHTER MODULES [28 AND 18 BUTTON KEYSETS ONL Y] Falcon 28 and 18 button keysets can have one of three different types of daugher module installed on them to enhance the operation of the keyset or to provide an additional local port depending on the type of module. F ALCON KDB -DIGIT AL LINE INTERF ACE (FKDBD) If your keyset is connected t ...
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Samsung DCS 400si - page 9
11 ADDING A KEYSET DA UGHTERB OARD MODULE • Place the keyset face down on a flat surface. • Remove the base pedestal by placing your thumbs over the attachment clips and press outward while simultaneously pressing down on the key- set body with your fingertips. • Remove the two knockouts from the bottom of the keyset. • Plug in the daughter ...
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Samsung DCS 400si - page 10
RECALL DIAL TONE Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. NOTE: If this button does not appear on your keyset, the FLASH key may be programmed to recall dial tone. SENDING A FLASH While on an outside call, press the FLASH key to send a flash to the tele- phone company . Thi ...
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Samsung DCS 400si - page 11
BUSY ST A TION CALLBACK When you call another station and receive a busy signal: • Press the CBK key or dial 44 . • When the busy station becomes free, your keyset will ring. • Lift the handset or press ANS/RLS to call the now idle station. NOTES: 1. A callback will be canceled if not answered within 30 seconds. If you have set a callback, yo ...
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Samsung DCS 400si - page 12
17 CALL PROCES SING SYSTEM HOLD • When you are connected to any call, press HOLD . The call will flash green at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. • T o take the caller off hold, press that key and the green flashing light will go steady green again. Resume the conversation. NOT ...
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Samsung DCS 400si - page 13
line when the called station hangs up or you can press TRANSFER to return to the outside party . If you wish to send the call to another exten- sion without waiting for the first station to hang up, simply press anoth- er DSS button. OR Press the CALL button or C.O . line key to return to the outside party and begin the transfer process again. When ...
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Samsung DCS 400si - page 14
21 FORW ARDING CALLS Y ou may forward your calls to another station, group of stations or an exter- nal telephone number . Program a destination for the type of forwarding you want as detailed below . If you have FWD ALL , FWD BUSY and FWD NO ANSWER keys, press one to turn that forward feature on. A steady red light reminds you what forward conditi ...
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Samsung DCS 400si - page 15
FORW ARD DND T o forward your phone when you activate DND. • Dial 607 plus the extension number or group number . • Receive confirmation tone and hang up. NOTE: 1. If the Hot Keypad feature has been turned off you must first lift the hand- set or press the SPEAKER key before you begin dialing. CALL FORW ARD OPTIONS A display keyset may review o ...
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Samsung DCS 400si - page 16
25 DIALING FEA TURES SPEED DIALING Y ou can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers 500–999 or from your personal list of numbers 00–49: • With the handset on-hook, press the MEMORY key or dial 16 . • Dial the desired speed dial number . • The telephone number is automatically dialed for ...
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Samsung DCS 400si - page 17
• The A key is not used. • The B key inserts a flash. • The C key inserts a pause. • The D key is used for pulse to tone conversion. If your system uses rotary (or pulse) dialing C.O . lines, pressing D while entering a speed dial number causes all subsequent digits to be sent as DTMF tones. • The E key is used to hide digits. Display key ...
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Samsung DCS 400si - page 18
29 NOTES: 1. If you make another call, auto-redial is canceled. 2. T o cancel a retry , lift and replace the handset. PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line, press #. All digits dialed after the # with be sent as tones. MEMO REDIALING When you are calling directory information, you can store the number you are giv ...
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Samsung DCS 400si - page 19
T o retrieve an automatically parked call: • Dial 10 plus the number that was announced. If you have a P AGPK key , press it and dial the number that was announced. If you have a P ARK key , press it and dial the announced orbit number . • Y ou will be connected to the parked call. NOTES: 1. If the call is not retrieved within a pre-programmed ...
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Samsung DCS 400si - page 20
33 CONVENIENCE FEA TURES DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the DND key or dial 401 . The DND key lights steady red to remind you of this mode. • T o cancel DND, press the DND key again or dial 400 . The DND light turns off. Y ou can make calls while in the DND mode. NOTES: 1. If ...
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Samsung DCS 400si - page 21
ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone: • Y ou will receive three short rings repeated. • Lift the handset or press ANS/RLS key . Y ou are connected to the door phone. • If an electric door lock release is installed, dial 13 to unlock the door . CALLING THE DOOR PHONE/ROOM MONITOR Y ou may call the ...
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Samsung DCS 400si - page 22
• While on-hook, press TRANSFER and then dial 100 . • Dial your four digit station passcode. • Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock. • Press TRANSFER to store your selection. NOTE: When your keyset is locked for outgoing, the HOLD key will flash. When your keyset is locked for all calls, the HOLD key will light ...
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Samsung DCS 400si - page 23
• Press the flashing CALL button on your keyset. This will place the orig- inal party on hold and allow you to talk to the announcing party . • T o return to your first party , press the key corresponding to your original call. This will disconnect the OHVA call. If your keyset is associated with a DCS 32 Button Add-On Module, you can receive E ...
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Samsung DCS 400si - page 24
• Redial the new passcode to verify . If successful, you will hear two beeps. Four beeps indicate an incorrect code. Reenter the code again. • Press TRANSFER to store the new passcode. SET ANSWER MODE Y ou can receive internal calls in one of three modes (see Answering Intercom Calls under Intercom Calls for descriptions): • While on-hook, pr ...
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Samsung DCS 400si - page 25
43 DISPLA Y FEA TURES INTERACTIVE DISPLA Y KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as press- ing a programmable key . These keys are called soft keys as their functions are not fixed. They change to present you with the best options for that ca ...
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Samsung DCS 400si - page 26
CALL DURA TION TIMER The system can be set to automatically time outside calls. A few seconds after you dial a telephone number , the timer appears in the display . It appears immediately for incoming calls. The call timer continues for the du- ration of the call. Call duration times are displayed in minutes and seconds. If a call lasts longer than ...
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Samsung DCS 400si - page 27
PERSONAL SPEED DIAL NAMES Each personal speed dial number can have an 11 character name assigned to it. This name is used to select the speed dial bin when you are dialing by directory . • Press TRANSFER and then dial 106 . • Dial the speed dial bin number 00–49 . • Write your message using the procedure described in Alarm Reminder Messages ...
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Samsung DCS 400si - page 28
INVALID CID INFO This is a message that will be displayed when CID infor- mation is sent on the line but was somehow corrupted. NO CID RECEIVED This is a message that will be displayed when there was no CID information sent on the line. NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are resources in the DCS 400si required for receiving ...
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Samsung DCS 400si - page 29
INQUIRE CID/ANI P ARK/HOLD INFO If you are informed that an incoming call is on hold or has been parked for you, you may view the Caller ID information before you retrieve the call. This may influence how you choose to handle the call. From an idle keyset: • Press the INQUIRE key , OR Press the CID key and then the INQUIRE soft key . • Dial the ...
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Samsung DCS 400si - page 30
Press SCROLL and then press STORE to save this number in a person- al speed dial bin. NOTES: 1. Each keyset defaults with ten review bins. Please see your system ad- ministrator to determine the number of bins assigned to your keyset. 2. Y our system must have LCR correctly programmed to allow you to DIAL numbers from the review list or to STORE en ...
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Samsung DCS 400si - page 31
64 BUT TON MODULE WITH KEYSET The 64 button module is used when you need more programmable keys added to your keyset. The 64 red LED’s provide visual indication of calls and features. The extra programmable keys are used exactly like the ones on your keyset. Make them DSS/BLF keys or feature keys. As a DS S/BLF the size of the 64 button module al ...
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Samsung DCS 400si - page 32
57 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 ______________ ...
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