Manual Polycom HDX

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  • Polycom HDX - page 1

    Ve r s i o n 3 . 0 . 3 | October 2011 | 3725-23978-010/A User’ s Guide for Polycom ® HDX ® Room Systems ...

  • Polycom HDX - page 2

    © 2011 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted i n any form or by any means, electronic or mechanical, for any purpose, without the expr ess written pe rmission of Polycom, Inc. Under the law, reproducing includes translating into a no ...

  • Polycom HDX - page 3

    Polycom, Inc. iii Contents Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Powering the System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Calling a ...

  • Polycom HDX - page 4

    User’ s Guide for Polycom HDX Room Systems iv Polycom, Inc. Polycom HDX 9004, Polycom HDX 9002, and Polycom HDX 9001systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Showing Content from a Document Camera, VCR, or DVD Player . . 21 Showing Content with Polycom People on Content™ . . . . . . . . . . . . . 22 Using the Po ...

  • Polycom HDX - page 5

    Polycom, Inc. 1 User’ s Guide for Polycom ® HDX ® Room Systems V ersion 3.0.3 This guide includes overvi ew informat ion that you might find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. This guide covers inst ructions for the foll owing models: Polycom® HDX® ...

  • Polycom HDX - page 6

    User’ s Guide for Polycom HDX Room Systems 2 Polycom, Inc. Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. Select a f ar-site camera or video source Access onscreen help; see system status in a call Increase or decrease the sound you hear from the far sites Select a near ...

  • Polycom HDX - page 7

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 3 Powering the System On and Of f T o power on the Polycom HDX sy stem, do one of the following: • Press the power button on the remote contr ol. • Press the power switch on the fr ont of the system. The Polycom splash scree n is displayed within abo ut 10 seconds. T o power o ff the Po ...

  • Polycom HDX - page 8

    User’ s Guide for Polycom HDX Room Systems 4 Polycom, Inc. Placing a Call You can use your system to place a video call in any of these way s: • Entering a name or number on the Place a Call screen. • Choosing a site from: — Recent Calls list — Favorites screen — Speed Dial — Directory • Calling into a scheduled meeting from the Cal ...

  • Polycom HDX - page 9

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 5 —E x t e n s i o n – If you need to dial an extension (E.164 address), enter the extension in the second entry field. If your system is not configured with a second entry field, you can enter the extension when the gateway prompts you. You can also specify characters in the dial strin ...

  • Polycom HDX - page 10

    User’ s Guide for Polycom HDX Room Systems 6 Polycom, Inc. Calling a Speed Dial Entr y Your system administrator might have configured Speed Dial buttons on the Home screen. T o place a call to a Speed Dial entr y: 1 Highlight the speed dial entry you want to call on the Home screen. 2 Press Call to place the call. Contact your administrator for ...

  • Polycom HDX - page 11

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 7 For more information about the Micros oft Exchange Server and the P olycom Conferencing Add-In for Microsoft Outlook, refer to Using Polycom Conferencing for Microsoft Outlook on page 38 . Ending a Call T o hang up from a call: 1 Press Hang Up on the remote control. 2 If prompted, confirm ...

  • Polycom HDX - page 12

    User’ s Guide for Polycom HDX Room Systems 8 Polycom, Inc. Par ticipating in an Encr ypted Call If encryption is enabled on the system, a locked padlock icon appear s on the monitor when a call is encryp ted . If a call is unencrypted, an unlock ed padlock appears on the monitor. • If you are in a point-to-point call or a multipoint call hosted ...

  • Polycom HDX - page 13

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 9 on your system, the far end must support encryption or the call will not be completed. To avoid s ecurity risks, Po lycom recommends that all participants communicate the state of their padlock icons verbally at the beginning of a call. Controlling What Y ou See Selecting and Adjusting a ...

  • Polycom HDX - page 14

    User’ s Guide for Polycom HDX Room Systems 10 Polycom, Inc. T o adjust a Polycom EagleEye HD, Polyco m EagleEye II, Polycom EagleEye 1080, Polycom EagleEye III, or Polycom EagleE ye Director camera us ing the remote control: 1 Select either a near-site or far-site video source to contr ol. During a multipoint call being hosted by a system in the ...

  • Polycom HDX - page 15

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 11 T o open or clo se the privacy shutter on the Po lycom EagleEye View camera: >> Move the slider to the right to close th e privacy shutter, or to the left to open it. You can still make and receive calls when the shutter is closed, but the people at the far site cannot see you. Sta ...

  • Polycom HDX - page 16

    User’ s Guide for Polycom HDX Room Systems 12 Polycom, Inc. Setting and Using Camera Presets Camera presets are stored camera positi ons that you can create ahead of time or during a call. Presets allow you to: • Quickly point a camera at pre-defined locat ions in a room. • Select a video source such as a VC R or DVD player, a document camera ...

  • Polycom HDX - page 17

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 13 T o delete all presets: 1 If you are in a call, press Near , and then choose a near-site video source. 2 Press Preset on the remote control. 3 Press and hold Delete to del ete all presets. Switching Between Full-Screen Video and the Home Screen When the call connects, the system automati ...

  • Polycom HDX - page 18

    User’ s Guide for Polycom HDX Room Systems 14 Polycom, Inc. During calls using Du al Monitor Emulat ion without content, you can press the Display button on the remote control to scroll through the following screen layouts: The last layout viewed is used fo r the next call. 1 Near and far sites, same size, side by side 2 F ar site big, near site ...

  • Polycom HDX - page 19

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 15 During calls using Dual Monitor Emu lat ion with content, you can press the Display button on the remote control to scroll through the following screen layouts: Showing, Moving, and T ur ning Of f the PIP Your system might be configured to display a Pictu re-in-Picture (P IP) window. Dur ...

  • Polycom HDX - page 20

    User’ s Guide for Polycom HDX Room Systems 16 Polycom, Inc. T o show , move, or turn of f the PIP during a call: • Press Display on the remote control to display the PIP on screen. • While the PIP has a yellow border, press Display repeatedly to move it to different corners of the screen. • After a brie f pause, t he PIP bo rder turns blue. ...

  • Polycom HDX - page 21

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 17 Controlling What Y ou Hear Adjusting V olume You can raise or lower the volume of the meeting. Changing the volume affects only the sound you hear at your site. T o adjust the volume: • Press Volume on the remote control. • Press and hold Volume on the remote control to quickly incre ...

  • Polycom HDX - page 22

    User’ s Guide for Polycom HDX Room Systems 18 Polycom, Inc. Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo so und, the left and right microphone inputs are configured du ring system setup. It is important that you do not move the microphones as this might detract from the stereo audio experience. ...

  • Polycom HDX - page 23

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 19 T o install People+Content IP on a computer: 1 On a computer with a Microsoft® Windows XP, Windows Vista, or Windows 7 operating system, open a web browser and go to www.polycom.com/ppcip . 2 Download and install the People+Content IP software. T o st ar t showi ng content: 1 On the com ...

  • Polycom HDX - page 24

    User’ s Guide for Polycom HDX Room Systems 20 Polycom, Inc. Polycom HDX 9004, Po lycom HDX 9002, and Polycom HDX 9001systems T o st ar t sh owing content: 1 Make sure the computer is powered on and conne cted to the Polycom HDX system. Polycom HDX 9004: You can connect a co mputer to video input 4 or 5. When you connect to video input 4, yo u can ...

  • Polycom HDX - page 25

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 21 2 Press Content on the remote control or press Camera and select the computer input. Audio from the content input is muted unless the content input is selected as a video source. T o stop showing co ntent: >> Press Content on the remote control or press Camera and deselect the comp ...

  • Polycom HDX - page 26

    User’ s Guide for Polycom HDX Room Systems 22 Polycom, Inc. Showing Content with Polycom People on Content™ The Polycom People on Content™ feature allows you to show yourself on top of content that you are sharing. The effe ct is similar to a weather newscast on television. Contact your administrator for information about enabling or configur ...

  • Polycom HDX - page 27

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 23 Using the Polycom UC Board By using the Polycom UC Board™ styl us and receiver with a USB hub and either a standard whiteboard and proj ector or dual-monitor setup, you can show and annotate content in real time from selected Polycom HDX systems. Integration with HDX system softwar e m ...

  • Polycom HDX - page 28

    User’ s Guide for Polycom HDX Room Systems 24 Polycom, Inc. Sites that you have added are stored on your Polycom HDX system as Favorites. You can remove or edit Favori tes. You can also assign Favorites to groups to more easily find them. Ever y one at your site who uses the system can use the entries you create, an d you can use the entries crea ...

  • Polycom HDX - page 29

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 25 Adding, Editing, and Deleting Favorites You can create Contacts and groups and save them in the Polycom HDX system directory. Any changes appear in Favorites. T o add a Contact to Favorites: 1 Press Directory on the remote control and open the Favorites group, or go to the Favorite s scr ...

  • Polycom HDX - page 30

    User’ s Guide for Polycom HDX Room Systems 26 Polycom, Inc. 5 Edit the information as needed. 6 Select Save to save your changes. T o delete an entr y: You can delete any contact that wa s created locall y. 1 Press Directory on the remote control and open the Favorites group, or go to the Favorite s screen. 2 Open the Favorites group that contain ...

  • Polycom HDX - page 31

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 27 T o add a contact to Favorites fr om the Recent Calls screen: 1 Go to the Recent Calls screen. 2 Highlight the entry. 3 Choose Options > Add t o Favorites . Director y Groups Grouping contacts can make them ea sier to find. Polycom HDX systems support global groups and Favorites group ...

  • Polycom HDX - page 32

    User’ s Guide for Polycom HDX Room Systems 28 Polycom, Inc. T o delete a group from Fav orites: 1 From the Favorites or Directory screen, highlight the group name. 2 Press on the remote control or select Optio ns > Delete Group . T o view or call a group: From the Favorites screen or Directory screen, highlight the group name, then do one of t ...

  • Polycom HDX - page 33

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 29 Contacts with Presence If your system is automatically prov isioned and registered to a g lobal directory server, your Favorites might include default LDAP group members and up to 200 global Contacts stored by the presence service. If the system is registered with a glob al directory, yo ...

  • Polycom HDX - page 34

    User’ s Guide for Polycom HDX Room Systems 30 Polycom, Inc. Placing a Multipoint Call How you place a multipoint call depe nds on whether you’re using a Polycom HDX system with multipoint capabilities or a bridge such as the Poly com MGC or Polycom RMX conference platfo rm. The num ber of sites allowed in the call is determined by the capabilit ...

  • Polycom HDX - page 35

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 31 Passwords for Multipoint Calls You might be required to enter a meetin g password to join a multipoint call . And you can require that far site s enter a meeting password, to prevent unauthorized participants from joining mult ipoint calls hosted by your HDX system. T o enter a meeting p ...

  • Polycom HDX - page 36

    User’ s Guide for Polycom HDX Room Systems 32 Polycom, Inc. call. To find out more about these modes, please talk to th e administrator of your Polycom HDX system. The following table descr ibes the different multipoint viewing modes when an HDX syste m is hosting the multipoint call. Setting Description Video images from multiple sites can be au ...

  • Polycom HDX - page 37

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 33 Using Chair Control for Multipoint Calls During some multipoint call s, you can use chair control to manage the video. In this type of call, the chair controller can choose the site whose video is sent to other sites in the conference. The chai r controller can also disconnect a site or ...

  • Polycom HDX - page 38

    User’ s Guide for Polycom HDX Room Systems 34 Polycom, Inc. 4 Select a site from the list, and then use the controls in th e web interface to perform one of these actions: Changing the W ay Calls Are Answered Te m p o r a r i l y R e f u s i n g C a l l s If your system administrat or has allowe d acces s to the Availability Control, you can auto ...

  • Polycom HDX - page 39

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 35 Answering Video Calls Automatically If your system administrator has allowed access to user settings, you can specify whether to answ er video calls automatically or to have the system announce incoming video calls and wa it for you to answer manually. T o automatically answer video call ...

  • Polycom HDX - page 40

    User’ s Guide for Polycom HDX Room Systems 36 Polycom, Inc. Allowing Video Display on the W eb If your system administrator has allowed access to user settings, you can choose whether to allow viewing of the room where the syste m is located or video of calls in which the system pa rticipates. You would use the Polycom HDX web interface’s Web D ...

  • Polycom HDX - page 41

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 37 Using a Polycom SoundStatio n® IP 7000 Conference Phone with a Polycom HDX System When you connect a Polycom SoundStation® IP 7000 conference phone to a Polycom HDX system, the conference phone becomes another interface to dial audio or video calls. The conference phone operate s as a ...

  • Polycom HDX - page 42

    User’ s Guide for Polycom HDX Room Systems 38 Polycom, Inc. You can also adjust the volume usin g the volume buttons on the Polycom HDX system remote control. T o mute audio in a call using a connect ed SoundStation IP 7000 co nference phone: >> Press the Mute key on the conference phone. You can also mute the audio using the mute button on ...

  • Polycom HDX - page 43

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 39 To view more information about a meet ing on the calendar, highlight it and press on the remote control. Depending on how your system is configured, private meeting detail s might not be visible, and you might see reminders displayed on the system a short time before each meeting. If you ...

  • Polycom HDX - page 44

    User’ s Guide for Polycom HDX Room Systems 40 Polycom, Inc. can populate groups created locally on a Polycom HDX system with existing Office Communicator or Microsoft Lync contacts, but those changes do not appear on any other device. T o ma nage your contacts using Of fice Co mmunicator or Microsoft Lync: 1 Log in to Office Communicator or Mi cr ...

  • Polycom HDX - page 45

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 41 Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) If a Polycom HDX system is deployed in a Microsoft Lync Server 2010 environment and Centralized Conferen cing Control Protocol (CCCP) is enabled, you can place and participate in multipoint calls that are hosted by M ...

  • Polycom HDX - page 46

    User’ s Guide for Polycom HDX Room Systems 42 Polycom, Inc. Using A vaya Network Features with Video Calls Depending on how your system is configure d, you might be able to use Avaya® telephony network features such as call forwarding, transferring calls, and adding ad ditional site s in an audio-only conference. T o activate call for warding: 1 ...

  • Polycom HDX - page 47

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 43 T o add a system to a call: 1 While in a call, press on the Polycom system remote control to access the tone pad. 2 Press Select to activate flash hook. The fa r-site system is put on hold. 3 Wait for a dial tone, and then dial the extension of the system that you want to add to the call ...

  • Polycom HDX - page 48

    User’ s Guide for Polycom HDX Room Systems 44 Polycom, Inc. Displaying the Far Site’ s Name When the Call Connects If your system administrator has allowed access to user settings, you can specify whether to display the far site ’s name when the call connects and how long to leave the name on the screen. T o specify when to dis play the name ...

  • Polycom HDX - page 49

    User’ s Guide for Polycom HDX Room Systems Polycom, Inc. 45 T o tu rn backlight compensation on: 1 Select System from the Home screen. 2 Select User Setting s from the System screen. 3 Scroll to Backlight Compensation and press on the remote control to enable the option. 4 Press Home to save your change and return to the H ome screen. Polycom Sol ...

Manufacturer Polycom Category Microphone

Documents that we receive from a manufacturer of a Polycom HDX can be divided into several groups. They are, among others:
- Polycom technical drawings
- HDX manuals
- Polycom product data sheets
- information booklets
- or energy labels Polycom HDX
All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom HDX.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom HDX, service manual, brief instructions and user manuals Polycom HDX. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom HDX.

A complete manual for the device Polycom HDX, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom HDX by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom HDX.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom HDX - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom HDX, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom HDX, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom HDX - which should help us in our first steps of using Polycom HDX
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom HDX
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom HDX in a specific country, if it was not possible to solve the problem on our own.

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