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Manual NetComm V24W

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  • NetComm V24W - page 1

    User Guide V24W Wi-Fi IP Phone ...

  • NetComm V24W - page 2

    NetComm VoIP WiFi Phone V24W User Guide Chapter 1: What’s in This User Guide ..........................................................................................3 Chapter 2: Getting to know your NetComm V24W WiFi VoIP Phone ........................................4 The V24W Buttons ........................................................... ...

  • NetComm V24W - page 3

    NetComm VoIP WiFi Phone V24W User Guide How to Use This Guide This V24W WiFi IP Phone User Guide has been de signed to make configuring a nd operating the V24W WiFi IP Phone easier than ever. Please lo ok f or the followi ng items when reading this User Guide: This question mark provides you with a reminde r ab out something you might need to do wh ...

  • NetComm V24W - page 4

    NetComm VoIP WiFi Phone V24W User Guide Chapter 1: What’ s in This User Guide Thank you for choosing the NetCom m V24W WiFi VoIP Phone. It will allow you to make phone calls using your broad ban d connection, wheth er you are at hom e, in your office, or at a public hotspot. How does the V24W Phone do this? It conne cts to yo ur wireless router o ...

  • NetComm V24W - page 5

    NetComm VoIP WiFi Phone V24W User Guide Chapter 2: Getting to know your NetComm V24W WiFi V oIP Phone The Bottom Panel The V24W Phone’s headset jack a nd USB port are lo cated on the bottom panel. Headset Port USB Port Headset Port This port allows you to connect a headset to the V24W. USB Port The USB port allows you to attach the included power ...

  • NetComm V24W - page 6

    NetComm VoIP WiFi Phone V24W User Guide The V24W Buttons Button Name Function Soft Key Press the Soft Keys to use the menu items on the screen directly above the Soft Keys. Navigation Pad and Center Selection Key Navigation Pad lets you navigate menus and settings. Push the Center Selection Key to select the highlighted menu or setting. Controls th ...

  • NetComm V24W - page 7

    NetComm VoIP WiFi Phone V24W User Guide The Back Panel The IP Phone’s battery compartment is locate d on the back panel of the IP Phone. For directi ons on how to insert the battery, refer to “Chapter 3: Installing and Using the NetCo mm V24W WiFi VoIP Phone.” YML873 V24W User Guide - 6 ...

  • NetComm V24W - page 8

    NetComm VoIP WiFi Phone V24W User Guide Chapter 3: Inst alling and Using the NetComm V24W WiFi V oIP Phone This chapter provides instruction s for first-time installation and u se of the NetComm V24W Phone. Firstly, you need to insert the battery into the V24W Phone and then configure it for your wireless network and VoIP service. After that, you w ...

  • NetComm V24W - page 9

    NetComm VoIP WiFi Phone V24W User Guide 2 The phone will boot up and automatically scan the wireless network. Notes: This might take a few minutes to complete. 3 A list of wireless network will be displayed. You can see the wireless name (SSID), security status (a lock means wireless security is enable) and the sign al strength for each wi reless n ...

  • NetComm V24W - page 10

    NetComm VoIP WiFi Phone V24W User Guide 5b. If WPA security is enabled on the selected network, a new screen will appear. Enter the network’s WPA k ey . Then press the Center Selection Key . 6 You will be notified when the IP Phone has connecte d to the network, and a checkmark will appear next to the name of the network. Press the Exit soft key ...

  • NetComm V24W - page 11

    NetComm VoIP WiFi Phone V24W User Guide 9 Select Phone Password . 10 By default the phone password is disabled. Enable it by pressing the Edit soft key. 11 Now highlight the User Pass word and press Edit soft key to change the key. At the prompt, enter your new password an d press the Center Selection Key . Note: please remember the new password. P ...

  • NetComm V24W - page 12

    NetComm VoIP WiFi Phone V24W User Guide 13 Power down the device by pressi ng the Power button for 3 seconds. Then turn it back on. You will see the prompt for Phone Password . Enter the user password and then press the OK soft key. Note: Default user password is 0000 14 Now you can access the SI P settings pa ge. Press Menu soft key and then selec ...

  • NetComm V24W - page 13

    NetComm VoIP WiFi Phone V24W User Guide 17 Move down to Proxy Port and press Edit soft key. Enter the Proxy Port number in the prompt window, and press the Center Selection Key . 18 Move down to Register Prox y IP and press Edit s oft key. Enter the Register Proxy IP address in the pro mpt window and press the Center Selection Key . Note: Press the ...

  • NetComm V24W - page 14

    NetComm VoIP WiFi Phone V24W User Guide 21 Move down to Outbound Proxy Port and press Edit soft key. Enter the Outbound Proxy Port number in the prompt window, and press the Ce nter Sele ction Key . Notes: this step is optional. 22 If your Voice Service Provider did not provide an Expire Time setting, then leave the default setting 60 secon ds. If ...

  • NetComm V24W - page 15

    NetComm VoIP WiFi Phone V24W User Guide 25 Move down to Password and press Edit soft key. Enter the Password in the prompt wi ndow and press the Cente r Selection Key . Note: Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers). 26 On the SIP Settings screen, select “Return”. 27 On the main m ...

  • NetComm V24W - page 16

    NetComm VoIP WiFi Phone V24W User Guide 29 The basic installation of the V24W Phone is now co mplete. Using the V24W Phone To make a call, enter the phone number you want to call. Then pre ss the Call button. When you are on a phone call, select Option to see a list of menu choices. Press the HangUp soft key or press the End button to end the call. ...

  • NetComm V24W - page 17

    NetComm VoIP WiFi Phone V24W User Guide number to which you want to transfer the call, and the n press the Call button. When the secon d call is answered, speak to the an swering party and select Transfer . Then han g u p. Blind TFR . For a blind transfer, select Blind TFR. Dial the numbe r to whi ch you want to transfer the call. Select Blind TFR ...

  • NetComm V24W - page 18

    NetComm VoIP WiFi Phone V24W User Guide Chapter 4: Configuring the V24W WiFi VoIP Phone Home Screen The Home screen displays a variety of information ab out the IP Phone. Wireless Signal Strength At the top of the screen, the icon on the left indicates wireless signal strength. Date and Time Display The current date and time are shown. To change th ...

  • NetComm V24W - page 19

    NetComm VoIP WiFi Phone V24W User Guide Overview For your convenience, you can configure your V24W WiFi VoIP Phone either via the phone interface or you can use the build in Web-based utility. How to Access th e Web-based Utility First, you need the VoIP Phone’s IP address. Use your V24W Phone to check the IP address. F rom the main Menu on the I ...

  • NetComm V24W - page 20

    NetComm VoIP WiFi Phone V24W User Guide Main Menu Press the Menu soft key to access the V24W main m enu. Use the navigation p a d to highlight each menu and the center selection ke y to select it. Call Log The V24W Phone keeps a list of all recent calls in cluding the time and date of each call. Use the navigation pad to navigate throug h the list ...

  • NetComm V24W - page 21

    NetComm VoIP WiFi Phone V24W User Guide Phone Book The V24W Phone can store up to 250 contacts. Each contact can have the follo wing information; Name, Home Number, Office Number, Mobile Numb er, Home-2 Number, Office-2 Number, Mobile-2 Number, Spe ed-Dial Number, Ring Tone and E-mail address. To view the contact information, highlight the contact ...

  • NetComm V24W - page 22

    NetComm VoIP WiFi Phone V24W User Guide Network Settings The V24W Phone has two types of network modes, DHCP and Fixed IP. In most cases, you should keep the default settin g, DH CP, if your network has a DHCP server enable to assign IP addresses to the IP Phone. To assign a static IP addre ss to the IP Phone, press Edit soft key to change the IP M ...

  • NetComm V24W - page 23

    NetComm VoIP WiFi Phone V24W User Guide Wireless The Wireless menu allows you to config ure the wi reless setting s on the V24W Phone. The options are as follow: Options Description Set Wi-Fi To scan for wireless networks in your area Profiles To configure prof iles for diff erent networks Hotspot To view the list of the V24W Phone’s default hots ...

  • NetComm V24W - page 24

    NetComm VoIP WiFi Phone V24W User Guide Connection to a Default Hotspot Before you begin, please make su re th at you have saved your User Name and Password for the default hotspot you want to use. These login settings can be config ured through the Hotspot screen. 1. Select Set Wi-Fi in Wireless menu. Highlight the wirel ess hotspot that you want ...

  • NetComm V24W - page 25

    NetComm VoIP WiFi Phone V24W User Guide Option Refer to the table below for each option. Option Description Edit To edit the highlighted profile Add To add a profile Delete To delete the highlighted profile Connect To connect to the highlighted profile Go Down / UP To move the profile priority up / down Save <Network Name > To save the workin ...

  • NetComm V24W - page 26

    NetComm VoIP WiFi Phone V24W User Guide selection key to save the new WPA Key. Press the Exit to return to the previous menu . • EAP Type. To change the EAP Type setting, press the Edit soft key. You have a choice of TLS, MD5, and PEAP. Press the Save soft key to s ave the new EAP Type, or press the Exit soft key to return to the Edit Profile men ...

  • NetComm V24W - page 27

    NetComm VoIP WiFi Phone V24W User Guide Phone Settings This menu gives you option to customize the variou s settings of the V24W such as Rin g Option, Wallpaper, Date & Time and Language. Ring Option Scroll through the list and press the left soft key to make a selection. Press the Return soft key to return to the Phone Settings screen. Ring Ty ...

  • NetComm V24W - page 28

    NetComm VoIP WiFi Phone V24W User Guide Clock Type. There are two types available, Anal og and Digital. To chan ge the format, highlight Clock Type, and press the left soft key. Time Zones. Press the left soft key to select the Time Zone setting. A list of multiple time zones will be displayed. The selected time zone is indicated by the <*> s ...

  • NetComm V24W - page 29

    NetComm VoIP WiFi Phone V24W User Guide Auto KeyLock Settings If you want to automatically lock your keys after 10 seconds of inacti vity, select Auto KeyLock Settings. Press the Edit soft key until Enable is displayed. To unlock your phone, press the left soft key (Unloc k) a nd the asterisk (*) key. TIP: To key lock your phone, press an d hold th ...

  • NetComm V24W - page 30

    NetComm VoIP WiFi Phone V24W User Guide SIP Settings The necessary setup information is supplied by your VoIP Service Provider. If you do not have this information, contact your VoIP Service Provider before m aking any changes. Press the Return soft key to return to the previous menu. Refer to the table below for all SIP options. Options Descriptio ...

  • NetComm V24W - page 31

    NetComm VoIP WiFi Phone V24W User Guide Web Cam This feature will let you use the V24W Phone to view video from a web came ra. On the Web Cam screen, a list of web camera s (whe n you have web cam already configure d) will be shown. Scroll through these ch oi ces and press the ce nter selectio n key to view t video. To save the settings fo r your w ...

  • NetComm V24W - page 32

    NetComm VoIP WiFi Phone V24W User Guide Name . To enter the Name, select Edit. Enter the ne w Name in the new window. Press the center selection key to save the new info rmation, or select Exit to return to the previous menu . URL . To enter the URL, select Edit. Enter the new URL in the new windo w. Pre ss the center selection key to sav e the new ...

  • NetComm V24W - page 33

    NetComm VoIP WiFi Phone V24W User Guide MSN You can use MSN Messen ger to send and rece ive instant messages, se e who is online, and edit your MSN contact informat ion. To get starte d, select MSN from the Main Menu, and select MSN . The wizard will guide you th rough the setup process. If the wizard is not successful or does not connect you can u ...

  • NetComm V24W - page 34

    NetComm VoIP WiFi Phone V24W User Guide Web Site A list of web sites (if saved) will be shown. Scroll thro ugh the se choices and press the center selecti on key to visit the web site you want. To save freq uently visited web sites, select Option to see menu choice s, whi ch will be described in further detail belo w . Select Return to return to th ...

  • NetComm V24W - page 35

    NetComm VoIP WiFi Phone V24W User Guide Option Refer to the table below for each option. Option Description Edit To edit a web site entry (available when you have at least on e web camera saved). Add To add a web site entry. Delete To delete the highlighted entry The Edit and Add options configure the same se ttings. The Edit option is u sed for ch ...

  • NetComm V24W - page 36

    NetComm VoIP WiFi Phone V24W User Guide Information This menu provides the status information and software of the V24W Phon e. It is a read only screen. Scroll through the settings to view them. Select Return to return to the previous menu . Refer to the table below for informatio n on ea ch option. Option Description Phone Number Phone number of t ...

  • NetComm V24W - page 37

    NetComm VoIP WiFi Phone V24W User Guide Appendix A: Common Problem And Solutions This appendix provides sol utions to problems t hat may occur during the installation and o pera tion of the V24W IP Phone. Read the descri ption below to solve your probl ems. 1. When I make a telephone call, the call does n’t go through; inste ad, I hear a fast bus ...

  • NetComm V24W - page 38

    NetComm VoIP WiFi Phone V24W User Guide 9. Check the Enable option for the port services you wa nt to use. 10. When you have completed the configuration, click the Save Settings button. 2. When I’m on a telephone call, words are dropp ed inte rmittently. Go through this checklist until your probl em is solved: • Are you using a wireless ro uter ...

  • NetComm V24W - page 39

    NetComm VoIP WiFi Phone V24W User Guide 2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router. 3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the default is admin) in the Password field. Then click the OK button. 4. Click the Applications & Gamin ...

  • NetComm V24W - page 40

    NetComm VoIP WiFi Phone V24W User Guide Frequently Asked Ques tions Can I make calls if my Internet connection is do wn? No. Your high-speed Inte rn et connection must be active when you make Internet phone calls. Can I use the IP Phone to make a call and bro wse the Internet at the same time? No. The V24W Phone supports either calling or web brows ...

  • NetComm V24W - page 41

    NetComm VoIP WiFi Phone V24W User Guide Appendix B: Glossary This glossary contains some basi c networking terms you may co me across when using this product. Access Point - A device that allows wireless- equipp ed computers and other de v ices to communicate with a wired netwo rk. Also used to expand the range of a wirele ss network. Ad-hoc - A gr ...

  • NetComm V24W - page 42

    NetComm VoIP WiFi Phone V24W User Guide Full Duplex - The ability of a networking device to receive and transmit data simultaneously. Gateway - A device that interco nne cts networks wi th different, incompatible communication s protocols. Half Duplex - Data transmission that can occur in tw o direction s over a single line, but only one direction ...

  • NetComm V24W - page 43

    NetComm VoIP WiFi Phone V24W User Guide Subnet Mask - An address code that determin es the size of the network. Sw itch - 1. A data switch that con ne cts computing devices to host computers, al lowin g a large number of devices to share a limited number of ports. 2. A device for making, breaki ng, or changing the connections in an ele ctrical circ ...

  • NetComm V24W - page 44

    LEGAL & REGULA T OR Y INFORMA TION This manual is copyright. Apart from any fair dealing for the purposes of private study , research, criticism or review , as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, ...

  • NetComm V24W - page 45

    Product W arranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable; 2. This warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. The customer complies with all of the terms of any ...

  • NetComm V24W - page 46

    NetComm Limited ABN 85 002 490 486 PO Box 1200, Lane Cove NSW 2066 Australia E – sales@netcomm.com.au W – www .netcomm.com.au ...

Manufacturer NetComm Category Telephone

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