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Sennheiser 504302 - page 1
DECT Headset System DW Office Instruction manual ...
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Sennheiser 504302 - page 2
1 Contents Contents Important safety information ................................... .................... .................... ........ 2 The DW Office wireless headset system ............................... ................ ................ 4 Delivery includes .... .................... ..................... ................ .................... .. ...
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Sennheiser 504302 - page 3
Important safety information 2 Important safety information • Please read these instructions care fully and complet ely before using the product. • Make these instructions easily acce ssible to all users at all times. Always include these instructions wh en passing the product on to third parties. • Do not use the product in situations which ...
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Sennheiser 504302 - page 4
3 Important safety information • Do not operate the product near any heat sources. • Only use attachments/accessories specified by Se nnheiser Commun i- cations (s ee “Acce ssories ” on page 36 ). • K eep plastic wrap and plastic bags of the packaging out of reach of children – danger of suffocation! Intended use Intended use of the pro ...
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Sennheiser 504302 - page 5
The DW Office wireless headse t system 4 The DW Office wireless headset system The Sennheiser Comm unications DW Office is a wir eless DECT headset system which is intended for professional office use. • Can be used wi th a fixed line phone or PC (V oIP) • Quick link establishme nt between headset and base station • Excellent sou nd quality i ...
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Sennheiser 504302 - page 6
5 Delivery includes Delivery includes 1b a s e s t a t i o n 1 headset with built-in rechargeable batter y 4e a r h o o k s ( s i z e S (pre-installed), M , L and XL ) 1 headband 1 name plate with cheek spacer (pre-installed) 1 name plate 1m a i n s u n i t 1 telephone cable 1 USB cable 1 safety guide (booklet with import ant safety informatio n) 1 ...
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Product overview 6 Product overview Base station DHSG Handset Lifter MSH Handset Lifter Short Range ong Range Auto Link ON Auto Link OFF Narrowband Wideband EU Limiter Standard Lim ter Extra Settings 1 2 3 4 5 6 PC button with LED Charging contacts 쐋 PHONE button with ...
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7 Product overview Headset 1 0 7 A 9 2 4 5 3 E B D C 6 8 Microphone Name plate with cheek spacer HEADSET LED LINK button AUDIO button Earhook (size S , M , L , XL ) Charging contacts Earhook slot Battery compartment cover Earpiece Name plate Headband Charging contacts Ear pad Headset holde ...
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Sennheiser 504302 - page 9
Overview of the buttons 8 Overview of the buttons Base station Headset Action Button Functions Page 왘 Press the PHONE button 쐋 Selects the Phone mode 24 Establishes/dis connects the link betw een heads et and base station 23 Accepts/ends a call (with electronic call control/ handset lifter) 24 왘 Press the PC button Selects the PC ...
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Sennheiser 504302 - page 10
9 Overview of the LEDs Overview of the LEDs Base station * during charging , each segmen t gets brighter in 5 steps Headset LED of the PC button Meaning lights up PC mode flashes Incoming PC call LED of the PHONE button 쐋 Meaning lights up Phone mode flashes Incoming telephone call LINK LED Meaning lights up blu e Active l ...
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Sennheiser 504302 - page 11
Putting the headset system into operation 10 Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line pho ne ( Phone mode) and/or your P C ( PC mode). The base station controls the wireless commu - nication betw een the products. Removing/attaching the cover T o remove the ...
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Sennheiser 504302 - page 12
11 Putting the headset system into operation Connecting the base station to the mains 왘 Connect the DC IN connector of the mains un it to the DC IN socket . 왘 Plug the mains unit into a wal l socket. The LINK LED lights up red. The LED of the last used mode but ton (PHONE 쐋 or PC ) lights up white. Connecting the base stat ...
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Sennheiser 504302 - page 13
Putting the headset system into operation 12 왘 Disconnect the handset cable from the teleph one. 왘 Connect the handset cable to the Handset so cket . 왘 Use the telephone cable to connect the Phone socket to the handset socket on the telephone. 왘 Set the DIP switch # 1 and # 2 to the upper position. 왘 Use the telephone cabl ...
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Sennheiser 504302 - page 14
13 Putting the headset system into operation You can also connect the HSL 1 0 m e c h a n i c a l h a n d s e t l i f t e r f r o m S e n n h e i s e r Communications (see “Accessories and sp are parts” on page 36 ): 왘 Connect the base stat ion to the fi xed line phone as described under or . 왘 Connect the handset lifter to the ACC socket ? ...
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Sennheiser 504302 - page 15
Putting the headset system into operation 14 If your telephone has a built-in elec tr onic hook switch supporting the MSH standard: 왘 Set the DIP switch # 1 to the upper position. 왘 Set the DIP switch # 2 to the lower position. The necessary connection and adapte r cables are available from your Sennheiser partner. For ad ditional infor ...
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Sennheiser 504302 - page 16
15 Putting the headset system into operation Installing the HeadSetup software The HeadSetup softwa re enables the headset system to communicate with a wide variety of sof tphones and allo ws you to use the call control func - tions. For updates and additional i nformation on the HeadSetup sof tware, please visit our website at www.sennheiser.com/h ...
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Sennheiser 504302 - page 17
Putting the headset system into operation 16 Putting the headset into operation The headset comes with earhooks in different sizes and a headband with ear pad and can be worn on the left or right ear. Attaching the earhook 왘 Select a suitable ear hook . 왘 Insert the earhook into the earhook slot . Attaching the headband 왘 Replace ...
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Sennheiser 504302 - page 18
17 Putting the headset system into operation Swapping the assignment of the AUDIO b utton The assignment of the AUDIO button can be swapped depending on whether you wear the headset on the right or lef t ear. By default, the headset is config ured for wear ing on the right ear. Pushing the AUDIO button upwards increa ses the volume, pus ...
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Sennheiser 504302 - page 19
Putting the headset system into operation 18 왘 Lift the handset (If a handset lif ter is connected, it automaticall y lif ts the handset). The system is correctly connected if you can hear a clear dial tone and if the other party can hear you at a comfortable level. If the audio signal/dial t one is disturbed, a djust the audio signal (see next s ...
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Sennheiser 504302 - page 20
19 Putting the headset system into operation T esting the headset system in PC mode and adjusting it T esting the PC connection When Phone m o d e i s s e l e c t e d ( t h e L E D o f t h e P H O N E b u t t o n 쐋 li ghts up white): 왘 Press the PC button on the base station. The base station is set to PC mode and the L ED of the PC butto n ...
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Sennheiser 504302 - page 21
Putting the headset system into operation 20 Adjusting advanced settings The DIP switch row allows you t o adjust the headset system to your individual needs. By default, all DIP swi tches are set to the upper posi tion. T o change the settings of the DIP switch row : 왘 If necessary, disconnect an existing wireles s link between base stat ...
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Sennheiser 504302 - page 22
21 Putting the headset system into operation Automatically establishing the wi reless link betw een headset and base station – DIP switch 4 Switching betw een wideband and na rrowband mod e – DIP switch 5 Limiting the volume – DIP switch 6 Switch position Function Switched off You have to man ually establish the wirel ess link (see page 23 ). ...
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Sennheiser 504302 - page 23
Using the headset syste m 22 Using the headset system Charging the headset rechargeable battery If you charg e the rechargeab le battery fo r the first time , allow chargin g for at least 20 mi nutes without interru ption. A complete charging process takes about 60 minutes. You can interrupt charging at any time without damaging the recharge able b ...
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23 Using the headset system Switching the headset on/off Switching the headset on 왘 Press and hold the LINK button for 5 seconds. The HEADSET LED flashes blue 3 times and the wireless link to the base station is establi shed (where required). An ascending confi rma - tion beep is heard in the he adset. Switching the headset off 왘 Press ...
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Sennheiser 504302 - page 25
Using the headset syste m 24 Putting the headset on and adjusting it We aring the headset with the earhook 왘 Slightly pull the earhook away from the headset. 왘 Place the earhook behind your ear so that it follows the contour of your ear. 왘 Adjust the headset so that a comfortable an d secure fit is ensured. We aring the headset with the h ...
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Sennheiser 504302 - page 26
25 Using the headset system If a handset lif ter/electronic hook sw itch is used, the call is automati - cally acce pted. If no handset lif ter/electronic hook switch is used: 왘 Accept the call by lif ting the handse t or by pressing the “accept call” button on your fixed line phone. Making a call If a handset lif t er/electronic hook switch ...
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Sennheiser 504302 - page 27
Using the headset syste m 26 Ending a call 왘 Disconnect the wireless link between headset and base station (see page 23 ). If a handset lif ter/electronic hook switch is used, the call is au tomati - cally ended. If no handset lif t er/electronic hook sw itch is used: 왘 Hang up the handset or press the “end call” button on your fix ed line ...
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Sennheiser 504302 - page 28
27 Using the headset system Making a PC call 왘 Establish a wireless link between headset and base station (see page 23 ). 왘 Make the call using your sof tphone. Ending a PC call 왘 Disconnect the wi reless link betw een headset and base station (see page 23 ). 왘 End the call using y our sof tphone. If the call control function of your soft p ...
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Sennheiser 504302 - page 29
Using the headset syste m 28 Switching between Phone and PC mode You can switch between Phone and PC mode and accept calls of the other mode. 왘 Press the PC button or the PHONE button 쐋 on the base station to select the desired mode. The LED of the PC button or the LED of the PHONE button 쐋 lights up wh ite, indicat ing the selected m ...
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Sennheiser 504302 - page 30
29 Using the headset system Muting the headset’s microphone T o mute the headset’s microphone during a c a l l ( t h e L I N K LED on the base station lights up blue): 왘 Press the AUDIO button . The microphone is muted. While the microphone is muted, you hear a beep in the headset every 5 second s and the LINK LED on the base stat ...
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Sennheiser 504302 - page 31
Using the headset syste m 30 T o start the conference call using the master headset: 왘 Establish a wi reless link between headset and base station (the LINK LED flashes blue). T o add a guest headset to the conference call: 왘 Place the guest headset to be added to the conference call into the base station o f the mast er headset. The HEADSE ...
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Sennheiser 504302 - page 32
31 Using the headset system Pairing is not success ful If pairing is not successful within 60 seconds, the DW Office headset switches to standby mode. 왘 For information on how to pair the headset to the non-DW Office base station, refer to th e instruction manual of the base s tation. Charging an addition al headset If you wish to charge an addit ...
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Sennheiser 504302 - page 33
Cleaning and maintai ning the headset system 32 Cleaning and maintaining the headset system 왘 Before cleaning, switch the product off and disconnect the base station from the mains. 왘 Only use a dry and sof t cloth to clean the product. 왘 Clean the charging contacts of the base station and the charging contacts or of the headset f ...
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Sennheiser 504302 - page 34
33 Cleaning and maintaining the headset system Replacing the ear pad of the headband You can replace the ear pad. Spare ear pa ds are availabl e from your Sennheiser partner. 왘 Remove the old ear pad . 왘 Attach the ne w ear pad by placing the faste ning tab B of the ear pad over the notch A of the headband (see di agram). 왘 T urn the ear ...
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Sennheiser 504302 - page 35
Cleaning and maintai ning the headset system 34 Replacing the headset’s rechargeable batte ry You can replace the rechargeable batter y. Spare rechargeable batteries are available from your Sennheiser part ner. Only use spare rechargeable batteries recommended by Sennheiser Communication s. 왘 Remove the earhook or the headband. 왘 Open the bat ...
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Sennheiser 504302 - page 36
35 If a problem o ccurs If a problem occurs For additiona l information and an F AQ list, please visit our website at www.s ennheiser.com/DW If a problem occurs that is not listed in the above tabl e or if the problem cannot be solved with the proposed solutions, pl ease contact your loca l Sennheiser partne r for assistance. T o find a Sennheiser ...
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Sennheiser 504302 - page 37
Accessories and spa re parts 36 Accessories and spare parts For additional information on accessor ies and spare parts, please contact your Sennheiser partner or visit our websi te at www.sennheiser.com Accesso ries • HSL 10 handset li f ter – mechanical handset lift er – incl. ring tone detection – supports nearly all stand ard desktop tel ...
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Sennheiser 504302 - page 38
37 Specifica tions Specifications DW Office base station DW Office headset T ype approvals (DW Of fice headset system) In compliance with USA: This product meets th e safe ty requirements of CSA No. 231437 Approved by Dimensions 108 x 116 x 114 mm (W x H x D) Weight approx. 368 g Operating temperature range +5°C to +45°C (+41°F to +113°F ) Stor ...
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Sennheiser 504302 - page 39
Specifications 38 DW Office mains unit DECT Nominal input vol tage 100 to 240 V~ Nominal input current max. 0.2 A Mains frequency 50 to 60 Hz Nominal output voltage 6 V Nominal output current max. 850 mA Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range − 20 °C to +70°C (–4°F to +158°F) Relative humid ...
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Sennheiser 504302 - page 40
39 Manufacturer Declarations Manufacturer Declarations W arranty Sennheiser Comm unications A/S gives a wa rranty of 24 mont hs on this product. For the current warranty conditions, please vi sit our web site at www.sennheiser.com or contac t your Sennheiser partner. In compliance with the following requirements •R o H S Directive (2002/95 /EC) ? ...
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Sennheiser 504302 - page 41
Manufacturer Declarations 40 Statements regarding FC C and Industry Canada This equipment complies with Part 15 of the FCC Rules and with RSS-213 of Industry Can ada. Operation is subjec t to the followin g two conditio ns: (1) this equipment may not cause ha rmful interference , and (2) this equipment m ust accept any interfer en ce received, incl ...
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Sennheiser 504302 - page 42
41 Index Index A ABC switch adjusting 18 ACC connect ion of a n optio nal mechanical handset lifter 13 Accessories connect ion of a n optio nal mechanical handset lifter 13 Acoustic signals adjusting the volume 28 Additional headsets pairing for shared use 29 Advanced functions pairing/using additi onal headsets 29 using 29 Advanced settings adjust ...
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Index 42 G GAP tele phone pairing 30 H Headband 1 6 Headset adjusting 24 attaching the earhook 16 attaching the headband 16 charging 22 identifying 16 pairing to third par ty DECT GAP telephone 30 putting into operation 16 putting on 24 wearing with earhook 24 wearing with headband 24 Headset m icrophon e muting 2 9 Headset system testing the heads ...
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Sennheiser 504302 - page 44
Printed in China Publ. 11/09 A01 Sennheiser Communications A/S 6 Langager, 2680 Solrød Strand, Denmark www.sennheisercommunications.com ...
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