-
PYLE Audio 450 - page 1
SIP 3.2 | July 2009 | 1725-12495-001 Rev . B User Guide for the Polycom® SoundPoint IP® 450 Phone ...
-
PYLE Audio 450 - page 2
© 2009 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into ano ...
-
PYLE Audio 450 - page 3
iii About This Guide Thank you for choosing the SoundPoint IP 450 , a full-duplex, hands-free SIP desktop phone. This unit pr ovides busi ness telephony features and functions such as multiple call appe arances, call hold, transfer , and conference over an IP network. This guide provides everything you need to quickly use your new phone. Be sure to ...
-
PYLE Audio 450 - page 4
User Guide for the SoundPoint IP 450 Desktop Phone iv ...
-
PYLE Audio 450 - page 5
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . –iii 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . 1–1 Registering Your Phone . . . . . . . . . . . . . . . . . . . . . ...
-
PYLE Audio 450 - page 6
User Guide for the SoundPoint IP 450 Desktop Phone vi Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21 Diverting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
-
PYLE Audio 450 - page 7
Conte nts vii Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
-
PYLE Audio 450 - page 8
User Guide for the SoundPoint IP 450 Desktop Phone viii ...
-
PYLE Audio 450 - page 9
1 - 1 1 Getting Star ted with Y our Phone This chapter provides basi c installation ins tructions and informati on for obtaining the best performance with the SoundPoint IP 450 desktop phone. The SoundPoint IP 450 provides a powe rful, yet flexible IP communications solution, delivering excellent v oice quality. The high-resolution graphic display ...
-
PYLE Audio 450 - page 10
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 2 Registering Y our Phone Generally, your phone will be de ployed with multiple other phones. In this case, your system administrator wi ll configure the phone parameters beforehand, so that after you set up yo ur phone, the phone will be registered and ready to use. If your phone is not part o ...
-
PYLE Audio 450 - page 11
Getting Started with Y our Phone 1 - 3 The features of your SoundPoint IP 450 phone are: Item Description 1 Message Waiting Indicator Alert for voice and text (instant) messages. 2 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user st atus (busy lamp field (BL F) and presence). The ma ppin g is: • Solid gre ...
-
PYLE Audio 450 - page 12
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 4 8 Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results. 9 Volume Keys Adjusts the volume of the handset, headset, speaker , and ringer . 10 Dial Pad Provides the 10 digi ts, the alphabetic characters, and special characters av ...
-
PYLE Audio 450 - page 13
Getting Started with Y our Phone 1 - 5 Icons associated with the line keys appear on the screen and represent: Icon Description Registered line (solid) Registered shared line Unregistered line (outline) V oice mail/T ext me ssages S pee d dial Ringing Call in progress with HD V oice Call in progress Call Forward Do Not Disturb Conferen ce Presence/ ...
-
PYLE Audio 450 - page 14
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 6 Before Y ou Use Y our Phone Navigating Menus and Entering Data To help you navigate menus an d enter data, use these tips: • To scroll through lists, use and , or hold down and . • Press the * key to page up. Press the # key to page down. Use these shortcuts when lists appear on more than ...
-
PYLE Audio 450 - page 15
Getting Started with Y our Phone 1 - 7 • To enter text using the dial pad, press the number keys one or more times. For example, for ‘A’ press 2 and for ‘C ’ press 222. When in text entry mode, the title will show whether k e y s w i l l g e n e r a t e d i g i t s ( 1 ) , u p p e r - c a s e ( A ) , o r lower-case (a) characters— use t ...
-
PYLE Audio 450 - page 16
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 8 ...
-
PYLE Audio 450 - page 17
2 - 1 2 Customizing Y our Phone You can customize your SoundPoint IP 450 desktop phone by adjusting the setting for time and date, display contra st, and ring type, for example. You can add contacts to the phone’s directory ma nually or from call lists. You can handle incoming calls from differ ent contacts in different ways. This chapter provide ...
-
PYLE Audio 450 - page 18
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 2 • Backlight inte nsity • Headset Memory Mode • Headset hookswitch selection • Ring type • Language support (localization) • Background pattern • Soft key label color You can mute the microphone and adjust the volume using separate keys. Changing the Appearance of Time and Date T ...
-
PYLE Audio 450 - page 19
Customizing Y our Phone 2 - 3 5. Press the Select soft key to confirm your choice. The following figure shows the Clock Time menu. 6. Press to return to the idle screen. Changing the Display Contrast T o adjust the contrast on the screen to a comfor table level: 1. Press . 2. Select Settings > Basic > Contrast . 3. Press the Up or Down soft k ...
-
PYLE Audio 450 - page 20
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 4 Changing the Backlight Intensity Backlight intensity on the SoundPoint IP 450 phone has three components: • Backlight On • Backlight Idle • Maximum Intensity You can modify the Backlight On intens ity and the Backligh t Idle intensity separately. You can select high, medium, low, and of ...
-
PYLE Audio 450 - page 21
Customizing Y our Phone 2 - 5 2. Select Settings > Basic > Backlight Intensity . 3. Select Backlight On Int ensity . 4. Scroll to select high, medium, low, or off, and then press the Select soft key. The default level is medium. 5. Select Backlight Idle Intensit y . 6. Scroll to select high, medium, low, or off, and then press the Select soft ...
-
PYLE Audio 450 - page 22
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 6 10. Press to return to the idle screen. Enabling the Headset Memor y Mode This feature is especially useful fo r permanent or full-time headset users. T o permanently enable the Headset Memor y Mode: 1. Press . 2. Select Settings > Basic > Preferences > Headset... > Headset Memory ...
-
PYLE Audio 450 - page 23
Customizing Y our Phone 2 - 7 T o select a headset that suppo r ts electronic hooksw itch: 1. Press . 2. Select Settings > Basic > Preference s > Headset > Analog Headset Mode . 3. Scroll to select your headset, and then press the Select soft ke y. 4. Press to return to the idle screen. Selecting the Ring T ype You can select different ...
-
PYLE Audio 450 - page 24
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 8 Changing the Language Many languages are supported by the SoundPoint IP 450 phone. T o change the language: 1. Press . 2. Select Settings > Basic > Preferences > Language . 3. Scroll to highlight the language you wa nt. You can choose from Chinese, Danish , Dutch, English (Canada), E ...
-
PYLE Audio 450 - page 25
Customizing Y our Phone 2 - 9 Changing the Background You can change the picture or design that appears on the screen. A default background displays when the phone starts up (shown be low). For more information on selections, contac t your system administr ator. T o change the graphic background: 1. Press . 2. Select Settings > Basic > Prefer ...
-
PYLE Audio 450 - page 26
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 10 One of the background selections is shown below. Changing the Soft Key Label Color You can change the soft key label color that appears on the graphic disp lay. A default soft key label col or displays when the phone start s up (shown below). For more information on selections, contact your ...
-
PYLE Audio 450 - page 27
Customizing Y our Phone 2 - 11 3. Press the Save soft key. Press the Reset soft key to reset the color to the default color. Press the Undo soft key to undo your last change. 4. Press to return to the idle display. Muting the Microphone During a call, press . The Message Waiting Ind icator turns red and a microphone on the screen indicates that the ...
-
PYLE Audio 450 - page 28
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 12 Manage the call list by doing the following : • To edit the phone number, press the Edit soft key. • To return the ca ll, press the Di al soft key. • To view information about the call, press press the More soft key follow ed by the Info soft key. • To store the contact in the Contac ...
-
PYLE Audio 450 - page 29
Customizing Y our Phone 2 - 13 Adding Contacts You can add contacts to your contact directory: • Manually • From a call list • From your corporate directory Adding Contacts Manually T o add a contact to the local contact director y manually: 1. Press . 2. Select Features > Contact D irectory . 3. Press the More soft key. 4. Press the Add s ...
-
PYLE Audio 450 - page 30
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 14 7. (Optional.) Change the Speed Dial Index. It is automatically assigned to the next available inde x value. Valid speed dial index values are from 1 to 9999. If you enter a speed dial index that already, “Speed dial index already exists” appears. If you enter an invalid value, “Speed ...
-
PYLE Audio 450 - page 31
Customizing Y our Phone 2 - 15 2. Scroll to highlight the contact. You can also use the * key to Page Up and the # key to Page Down. 3. Press the More soft key, and then the Save soft key to save the contact in the phone’s directory. 4. Press to return to the idle screen. Adding Contacts From the Corpora te Director y T o add a contact to your lo ...
-
PYLE Audio 450 - page 32
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 16 6. Press to return to the idle screen. Editing Contacts T o edit a contact in the local contac t director y: 1. Press . 2. Select Features > Contact D irectory . 3. Scroll to highlight the contact. You can also use the * key to pag e up and the # key to page dow n. 4. Press the Edit soft ...
-
PYLE Audio 450 - page 33
Customizing Y our Phone 2 - 17 4. Press the More soft key twice, and then pr ess the Delete soft key. The contact is deleted from the director y. 5. Press to return to the idle screen. Placing Calls to Contacts Placing Calls From the Contact Director y T o place a call to a contact in the local contact director y: 1. Press . 2. Select Features > ...
-
PYLE Audio 450 - page 34
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 18 Searching for Contacts Searching the Contact Director y T o search for a contact in the local contact director y: 1. Press . 2. Select Features > Contact D irectory . 3. Press the More soft key, and then the Search soft key. 4. Using the dial pad, enter the fi rst few characters of the co ...
-
PYLE Audio 450 - page 35
Customizing Y our Phone 2 - 19 3. Search for the contact in one of the following ways: — In the search line, enter the first fe w cha racters of the contacts’s last name using the dial pad. For exampl e, to search for Tom Woller, enter wo in the search line. Press the Submit soft key. In this example, Tom Woller appears in the search result s. ...
-
PYLE Audio 450 - page 36
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 20 Managing Incoming Calls You can distinguish incoming calls by se tting distinctive ring s for contacts in your contact direct ory, sending particular calls directly to your voice mail, or transferring particular calls to another party. Distinguishing Calls You can customize your phone so tha ...
-
PYLE Audio 450 - page 37
Customizing Y our Phone 2 - 21 Rejecting Calls You can customize your phone so that in c oming calls from a particular party are immediately sent to your voice mail. T o send incoming calls from a contact directly to voice mail: 1. Press . 2. Select Features > Contact D irectory . 3. Scroll to highlight the contact. You can also use the * key to ...
-
PYLE Audio 450 - page 38
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 22 4. Press the Edit soft key, and then scroll down to the Divert Contact field. 5. Enter the number of the party to whom you want to divert the call. 6. Scroll down to the Auto Divert field. 7. Scroll to select Enabled . 8. Press the Save soft key. 9. Press to return to the idle screen. System ...
-
PYLE Audio 450 - page 39
Customizing Y our Phone 2 - 23 • Two lines, 3165 and 3166 Suppor ting Multiple Line Keys Per Line Each line on the phone can be configured to have mor e than one Line Key associated with it. This enhances ca ll visualizat ion and simplifies call handling. If this is the case, the scr een could resemble the following figure: Incoming calls to th i ...
-
PYLE Audio 450 - page 40
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 24 If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answe red on either phone but not both. Calls on shared lines can be transferred, put on hold, or added to a conference. Note Call Forwarding is not avai lable on shared lines. Do Not ...
-
PYLE Audio 450 - page 41
3 - 1 3 Using the Basic Features of Y our Phone Your SoundPoint IP 450 desktop phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place calls, transfer a call to someone else, or conduct a conference call. At any time, at most one active call may be in progress on your phone. The active call is ...
-
PYLE Audio 450 - page 42
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 2 If you require additional information or assistance with your new phone, contact your system administrator. Placing Calls You can place a call in many ways using your SoundPoint IP 45 0 phone: • using the handset • using the speakerphone • using the headset You can also dial the number ...
-
PYLE Audio 450 - page 43
Using the Basic Features of Y our Phone 3 - 3 T o place a call using Hands-Free Speakerphone mode: >> Do one of the following: — With the handset on-hook, press , , or the NewCall soft key to obtain a dial tone. Dial the number using the dial pad. — With the handset on-hook, dial th e number using the dial pad. Press , , or the Dial soft ...
-
PYLE Audio 450 - page 44
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 4 Answering Calls When you are not in another call, yo u can answer a call in three ways: • Using the handset • Using the speakerphone • Using the headset The steps for answering an incoming call when you are in another call are different if your phone is con figured for: • A single Lin ...
-
PYLE Audio 450 - page 45
Using the Basic Features of Y our Phone 3 - 5 T o answer a call using the handset: >> Pick up the handset. T o answer a call using Hands-Free Speakerphone m ode: >> Do one of the following: — Press . — With the handset on-hook, press (next to the flashing green status indicator). — Press the Answer soft key. T o answer a call usin ...
-
PYLE Audio 450 - page 46
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 6 T o answer an incoming call on a li ne configured for a single Line Key: >> Do one of the following: — Press or the Hold soft key to place the original call on hold. The incoming call is answered. — Scroll down to access the new call. Press the Answer soft key. The original call is ...
-
PYLE Audio 450 - page 47
Using the Basic Features of Y our Phone 3 - 7 Ending Calls T o end a call: >> Do one of the following: — If you are using the handset, pr ess the EndCall soft key or replace the handset. — If you are using a headset, press . — If your are using the speakerphone, press . Redialing Numbers T o redial the last call placed from your phone: ...
-
PYLE Audio 450 - page 48
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 8 Press again or the Resume soft key to retrieve the call. The registered line icon appears as the line indicator. Multiple Calls on Hold If multiple calls are on hold on a sing l e L i n e K e y , u s e a n d t o s w i t c h between the calls, and then press the Resume soft key to retrieve the ...
-
PYLE Audio 450 - page 49
Using the Basic Features of Y our Phone 3 - 9 • Managing Conference Calls • Adding Pa rties to Conference C alls • Joining Conferences • Splitting Conference Calls • Ending Conference Calls Setting Up Conference Calls T o set up a conference call: 1. Call the first party. 2. Press the Confrnc soft key to create a new call. The active call ...
-
PYLE Audio 450 - page 50
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 10 5. Press Confrnc soft key to add another party to the conferenc e. The first and second party are put on hold. 6. Call the third party. 7. After the third party answers, press the More soft key, and then the Confrnc soft key again to join all parties in the conference. A conference similar t ...
-
PYLE Audio 450 - page 51
Using the Basic Features of Y our Phone 3 - 11 T o manage a conference call: 1. Press the Manage soft key. The Manage Conference page appears. 2. Do one of the following: — To add a new party, press the Add soft ke y. Call another party as you woul d using the Confrnc sof t key (outside the conference management feature). The other par ties are p ...
-
PYLE Audio 450 - page 52
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 12 — To mute a party, select the party, then press the Far Mute soft ke y. The muted party can hear a ll partie s, but no party can hear the muted party. If you press instead of the Far Mute soft key, all other parties can hear each other, but they cannot hear you. Press the UnMute soft key t ...
-
PYLE Audio 450 - page 53
Using the Basic Features of Y our Phone 3 - 13 Adding Par ties to Conference Calls You are currently hosting a conference call between a number of parties. T o add a par ty to a conference call using the Join soft key: 1. From the Manage Conference page, press or the Hold soft key. The other parties in the conference call are placed on hold. 2. Pre ...
-
PYLE Audio 450 - page 54
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 14 Joining Conferences T o join two conferences: Previously you set up two separate calls. Only one conference can be active at a time. >> From the either call (the one on hold or the active one ), press the Join soft key. Both calls are joined into a single three-way conference. Splittin ...
-
PYLE Audio 450 - page 55
Using the Basic Features of Y our Phone 3 - 15 — Set up a conference call and then end your participation. For more information, refer to Hosting Confer ence Calls on page 3-8 . Performing a Consultative T ransfer T o transfer a call: 1. During a call, press the Trnsfer soft key. The active call is placed on hold. 2. Do one of the following: — ...
-
PYLE Audio 450 - page 56
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 16 2. Press the Blind soft ke y. 3. Do one of the following steps: — Enter the number to which you want to transfer the call. — Refer to Placing Calls on page 3-2 . At this point, the call is connected to the number to which you are transferring them. For warding Calls You can configure you ...
-
PYLE Audio 450 - page 57
Using the Basic Features of Y our Phone 3 - 17 2. If multiple lines are configured on yo ur phone, select the line to forward from the list using the arrow keys. 3. Scroll to select the forwarding type you want to change, and then press the Select soft key. The options are: — Always —To forward all incoming calls —N o A n s w e r —To forwar ...
-
PYLE Audio 450 - page 58
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 18 A moving arrow appears on the line la bel to confirm call forwarding is enabled. T o disable call for warding: 1. From the idle screen, press the Forward soft key. 2. If multiple lines are configured on yo ur phone, select the line to forward from the list using the arrow keys. 3. Scroll to ...
-
PYLE Audio 450 - page 59
Using the Basic Features of Y our Phone 3 - 19 T o enable Do Not Disturb: >> Press , then select Features > Do Not Disturb . A flashing icon and text on the screen indicate that Do Not Disturb is enabled. Calls received whi le Do Not Dist urb is enable d are logged in the Missed Calls list unless configured to be forwarded to another party ...
-
PYLE Audio 450 - page 60
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 20 In the figure below, the phone has one line key, and two av ailable speed dial keys (assigned to Ad am and Tom). To di al Adam or Tom, press the associated line key. Assigning New Speed Dial Keys T o add or edit a speed dial index for an existing contact: 1. Press . 2. Select Features > C ...
-
PYLE Audio 450 - page 61
Using the Basic Features of Y our Phone 3 - 21 7. Press to return to the idle screen. T o assign a new speed dial key: 1. Press and hold an unassigned . A new empty entry in the contact di rectory is automa tically opened allowing contact information to be added. 2. Press the More soft key, and then press the Add sof t key. 3. (Optional.) Enter con ...
-
PYLE Audio 450 - page 62
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 22 Your phone indicates the presence of ne w voice mail messages by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the scr een. If your phone ha s multiple lines, an ind ividual line indicator icon indicates voice mail messages on that line. A st ...
-
PYLE Audio 450 - page 63
4 - 1 4 Using the Advanced Features of Y our Phone This chapter provides operating instruct ions for the advanced features of the SoundPoint IP 450 desktop phone. This chapter contains instructions on: • Using Multiple Ca ll Appearances • Using Text Messaging • Using Buddy Lists • Restarting Your Phone To customize your phone, refer to Cust ...
-
PYLE Audio 450 - page 64
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 2 The following figure shows an incoming call from Adam Kirk on the same line. T o answer an incoming call when configured for multip le call appearances: >> Do one of the following: — Press or the Hold soft key to place the original call on hold. — Press to access the new call. Answe ...
-
PYLE Audio 450 - page 65
Using the Advanced Featu res of Y our Phone 4 - 3 T o read text messages: 1. Do one of the following steps: — Press . Select Instant Messages . — Press . Select Features > Messages > Instant Messages . — Press the InstMsg soft key. 2. If multiple lines are configured on your phone, scroll to select the li ne to retrieve messag es from. ...
-
PYLE Audio 450 - page 66
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 4 2. If multiple lines are configured on your phone, scroll to select the li ne to retrieve messag es from. 3. Press the New soft key. 4. Enter the number. Use the 1/A/a soft key to alternate between numeric and upper/lower case alphanumeric modes. 5. Press the Ok soft key. 6. Do one of the fol ...
-
PYLE Audio 450 - page 67
Using the Advanced Featu res of Y our Phone 4 - 5 Changing Presence Settings T o view and change your presence settings: 1. Do one of the following: — Press . Select Features > Presence > My Status . — Press the MyStat soft key. 2. Scroll through the list, and then press the Select soft key to select your new status. The phones watching y ...
-
PYLE Audio 450 - page 68
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 6 6. Scroll to select Enabled . When Watch Buddy is enabled, the contact is added to your buddy list. When Watch Buddy is disabled, the c ontact is removed from your buddy list. The default for Watch Buddy is Disabled. 7. Press the Save soft key. 8. Press to return to the idle screen. T o block ...
-
PYLE Audio 450 - page 69
Using the Advanced Featu res of Y our Phone 4 - 7 T o add a contact to your buddy list: 1. Press . 2. Select Features > Presence > Buddy Status . 3. Press the More soft key. 4. Press the Add soft key. 5. Enter the number of the contact. 6. Press the Submit soft key. 7. Press to return to the idle screen. T o view and change your privacy list: ...
-
PYLE Audio 450 - page 70
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 8 T o restar t the phone: 1. Press . 2. Select Settings > Basic > Restart Phone . “Are you sure?” appears on the screen. 3. If you still want to restart your phone, press the Yes soft key. The restart process begins. The process ends when the idle screen appears. Note Call lists are a ...
-
PYLE Audio 450 - page 71
5 - 1 5 T roubleshooting Y our Phone This chapter contains general troubles hooting information to help you solve any problems you might encounte r when you use y our SoundPoint IP 450 phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and the re commended corrective actions to take. • Power and ...
-
PYLE Audio 450 - page 72
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 2 Power and Star tup Symptom Problem Corrective Action There are power issues. The SoundPoint IP 450 phone has no power . Do one of the following: • V erify that no lights appear on the phone when it is powered up. • Check if the phone is properly plugged into a functional AC outlet. • Ma ...
-
PYLE Audio 450 - page 73
T roubleshooting Y our Phone 5 - 3 Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the SoundPoint IP 450 phone does not respo nd. Do one of the following: • Check for a response from other feature keys or from the dial pad. • Place a call to the pho ne from a known working telephone. Che ck for display upd ...
-
PYLE Audio 450 - page 74
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 4 Access to Screens and Systems Symptom Problem Corrective Action There is no response when you press a feature key . The SoundPoint IP 450 phone is not in an active state. Do one of the following: • Press the keys more slowly . • Check with your system administrator to see if the key has b ...
-
PYLE Audio 450 - page 75
T roubleshooting Y our Phone 5 - 5 Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to the SoundPoint IP 450 phone. Do one of the following: • Check that the screen is illuminated. • Make sure the LAN cable is inserted properly at the back of the phone (try unplugging and re-inse r ti ng the cable) ...
-
PYLE Audio 450 - page 76
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 6 Y ou turned off the ringer . Do one of the following: • During an incoming call, lift the handset, press the Speakerphone key , or press the Headset key to obtain a dial tone. • Press the ringing Line Key or the Answer soft key to answer the call. “Service Unavailable” appears on the ...
-
PYLE Audio 450 - page 77
T roubleshooting Y our Phone 5 - 7 Displays Symptom Problem Corrective Action There is no display . The display is incorrect. The display has bad contrast. Power is not correctly applied to the SoundPoint IP 450 phone. Do one of the following: • Check that the screen is illuminated. • Make sure the LAN cable is inserted properly at the back of ...
-
PYLE Audio 450 - page 78
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 8 Audio Productivity Suite Symptom Problem Corrective Action There is no audio on the headset. The connections are not co rrect. Do one of the following: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • Ensure the headset amplifier (if present) is tur ...
-
PYLE Audio 450 - page 79
T roubleshooting Y our Phone 5 - 9 T esting Phone Hardware Your system administrator may as k you to access a diagnostics menu on your phone to test your phone hardware. Fr om the diagnostics menu, you can test your phone’s microphones, speaker, hand set, thir d-party headset (if present), keypad mappings, and LCD display. See y our system admini ...
-
PYLE Audio 450 - page 80
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 10 ...
-
PYLE Audio 450 - page 81
Regulator y Notices - 1 Regulator y Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.S.A., and by the laws of the United Sta ...
-
PYLE Audio 450 - page 82
User Guide for the SoundPoint IP 450 Desktop Phone Regulator y Notices - 2 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this product is ex pected to be free from defects in workmanship and materials, under normal use and service, for on e ye ar fro m th e da t e of pu ...
-
PYLE Audio 450 - page 83
Regulator y Notices Regulator y Notices - 3 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2. This device must accept any interferences received, inclu ding interference that may cau se un ...
-
PYLE Audio 450 - page 84
User Guide for the SoundPoint IP 450 Desktop Phone Regulator y Notices - 4 Safety and Compli ance (continued) CE and VCCI Mark This SoundPoint IP 450 SIP is marked with the CE ma rk. This mark indicates compliance with EC Directives 2006/95/EC and 2004/1 08/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath ...
-
PYLE Audio 450 - page 85
Regulator y Notices Regulator y Notices - 5 Polycom SoundPoint IP450 VoIP Telephone PTC 220/08/0 77 Special Condition s for the User Manual PTC General Warning 1. The grant of a T elepermit for any item of terminal equipm ent i ndicates only that T elecom has accepted that the item complies with minimum conditio ns for connection to its network. It ...
-
PYLE Audio 450 - page 86
User Guide for the SoundPoint IP 450 Desktop Phone Regulator y Notices - 6 ...
-
PYLE Audio 450 - page 87
Index – 1 Index Symbols # key, page down shortcut 1–6 * key, page up shortcut 1– 6 A advanced features 4–1 answering calls 3–4 assigning speed dial keys 3–19 B backlight intensity, adjusting 2–4 basic features 3–1 block buddies 4–6 buddy lists 4–4 buddy status 4–7 C call lists missed calls 2–11 placed calls 2–11 received c ...
-
PYLE Audio 450 - page 88
User Guide for the SoundPoint IP 450 Desktop Phone Index – 2 H handset answering a call 3–5 placing a call 3–2 hands-free mode answering a call 3–5 disabling 3–3 placing a call 3–3 headset answering a call 3–5 electronic hookswitch 2–6 memory mode 2–6 placing a call 3–3 headset memory mode 2–6 holding calls 3–7 I instant mes ...
-
PYLE Audio 450 - page 89
End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pa cific or Polycom, Inc., for the Polycom Software Pro ...
-
PYLE Audio 450 - page 90
2.6 Copyright. All title and copyrights in and to th e Softwa re Product (including, but not limited to, any images, photographs, animations, vide o, audio, music, text, and “applets” incorporated into the Software Product), the accompanying pri nted material s, and any copies of the Software Product are owned by Polycom or its suppliers. The S ...
-
PYLE Audio 450 - page 91
refund the purchase pri ce paid by you for any d efect ive software product which is returned to Polycom wit h a cop y of yo ur r ece ip t, o r to rep la ce a ny d ef e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions. Any replacement Software Product will be warranted for the remainder of the ...
-
PYLE Audio 450 - page 92
not located in, under the control of, or a national or resi dent of any such country or on any such list. If you obtained this Software Product outside of the United St ates, you ar e also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained. 10. MISCELLANEOUS. 10.1 Governing Law. This A ...
Do you have a question concerning PYLE Audio 450?
Use the form below
If you did not solve your problem by using a manual PYLE Audio 450, ask a question using the form below. If a user had a similar problem with PYLE Audio 450 it is likely that he will want to share the way to solve it.