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Manual ZyXEL Communications P-2000W V2

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  • ZyXEL Communications P-2000W V2 - page 1

    P-2000W V2 VoIP wireless phone Troubleshooting Guide May 2005 ...

  • ZyXEL Communications P-2000W V2 - page 2

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  • ZyXEL Communications P-2000W V2 - page 3

    P2000W V2 Troubleshooting Guide Table of Contents iii Customer Support Please have the following information ready w hen you contact customer support. • Product model and serial number. • Firmware version of your device. • Brief description of the problem and the steps you took to solve it. • Call server type and vendor. • Packet trace lo ...

  • ZyXEL Communications P-2000W V2 - page 4

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. Introduction The Prestige P2000W V2 is a SIP-based Vo IP wireless pho ne. Sending v oice signals over the Internet is called Voi ce over IP or VoIP. Session Initiated Protocol (SIP) is an internationally recognized st andard for implementing SIP. The P ...

  • ZyXEL Communications P-2000W V2 - page 5

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 1. What is VoIP? Voice ov er IP is an eme rgi ng te chno logy base d on op en stan dar ds of IEEE, fundamentally the Internet Protocol that allows voice data to t ravel across the Internet. There are many methods to use this technology, the most common ...

  • ZyXEL Communications P-2000W V2 - page 6

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 6. What is the difference between H.323 and SIP ? H.323 and SIP are propose d by different group Session Initiation Protocol (SIP) is a standard introduced by the Internet Engineering Task For ce in 1999 t o carry voice over IP. Since it was cr eated b ...

  • ZyXEL Communications P-2000W V2 - page 7

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. Voice quality is most commonly rated through a voice quality metric called the Mean Opinion Score (MOS) whic h is recommen dation by ITU-T. The MOS is a 5 point scale where 5 represent excellent voice quality and 1 represent bad voice quality. 11. What ...

  • ZyXEL Communications P-2000W V2 - page 8

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 1. Power off the device. 2. Keep ho ld down the Power and Left-S electo r button until you see <<Load Default>> <<Factory>> words in the LCD scre en than release it . 3. Now all setting has been r eset to default. 16. What is th ...

  • ZyXEL Communications P-2000W V2 - page 9

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 19. Can P2000W V2 support STUN? Yes, P2000W V2 can support STUN. VoIP Troubleshooti ng Is it a hardw are prob lem? How can I check if problem is cause by NAT or not? If I've confirmed it is not an NAT. What should I do? Unable to register with the ...

  • ZyXEL Communications P-2000W V2 - page 10

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 2. How can I check if problem is c ause by NAT or not? There may not be an easy or quick ans wer to this question. One of the b est way to see if the problem is cause by NAT or not is to put P2000W V2 on public network, (With p ublic IP and no NAT) see ...

  • ZyXEL Communications P-2000W V2 - page 11

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 5. I can register but can not establish a call? If you can register to server but can not make a call v ery likely there is NAT router before it, please see NAT related question above for tips to troubleshoot. 6. I can make a call but the voice only go ...

  • ZyXEL Communications P-2000W V2 - page 12

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 9. The support tells me, I may have an interope rability issue with my ITSP call server. Packet tra ce is requested by support to analyze the prob lem. How should I setu p th e environment and how do I trace the packet? In such as you will need to se t ...

  • ZyXEL Communications P-2000W V2 - page 13

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. 3. Start packet sniffing software and start packet capturing. 4. St art P2 000W V2 a nd mak e a com plete cal l from re giste ring to ca lli ng a party until problem appears. 5. S top c a pt urin g and sav e th e ca p tur e d packet in f ile . Scenario ...

  • ZyXEL Communications P-2000W V2 - page 14

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. The corrected working capture should include starting of the call (The SIP invite) to call pickup (The SIP ACK). An example of succe ssful call capture is listed below for your reference. Once both of the above capture is completed, send both captured ...

  • ZyXEL Communications P-2000W V2 - page 15

    P2000W V2 Troubleshooting Guide All contents copyright (c) 2005 ZyXEL Communications Corporation. Fortunately, there are already ways to wo rkaround the NAT for SIP. The most commonly used w ay is listed b elow. SIP pass-through support on NAT router (re quire router vendor implement it). STUN. Outbound Proxy. There are advantage and disadv antage ...

Manufacturer ZyXEL Communications Category Digital Photo Frame

Documents that we receive from a manufacturer of a ZyXEL Communications P-2000W V2 can be divided into several groups. They are, among others:
- ZyXEL Communications technical drawings
- P-2000W V2 manuals
- ZyXEL Communications product data sheets
- information booklets
- or energy labels ZyXEL Communications P-2000W V2
All of them are important, but the most important information from the point of view of use of the device are in the user manual ZyXEL Communications P-2000W V2.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals ZyXEL Communications P-2000W V2, service manual, brief instructions and user manuals ZyXEL Communications P-2000W V2. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product ZyXEL Communications P-2000W V2.

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A complete manual for the device ZyXEL Communications P-2000W V2, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use ZyXEL Communications P-2000W V2 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of ZyXEL Communications P-2000W V2.

A complete ZyXEL Communications manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual ZyXEL Communications P-2000W V2 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the ZyXEL Communications P-2000W V2, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the ZyXEL Communications P-2000W V2, that we can find in the current document
3. Tips how to use the basic functions of the device ZyXEL Communications P-2000W V2 - which should help us in our first steps of using ZyXEL Communications P-2000W V2
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with ZyXEL Communications P-2000W V2
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of ZyXEL Communications P-2000W V2 in a specific country, if it was not possible to solve the problem on our own.

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