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Manual Patton electronic SIP 3CX

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Summary
  • Patton electronic SIP 3CX - page 1

    SmartNode™ Br anc h eXch ange Series SIP 3CX Based Pr ivate Branch Exchange User Manual Importa nt — Th is is a Class B device and is inten ded for use in a ligh t industrial or residen tial environment. I t is not intended nor approved for use in an industri al environ ment . S ales Of f ice: +1 (30 1) 9 75-1 0 0 0 T echn ical Supp or t: +1 (3 ...

  • Patton electronic SIP 3CX - page 2

    P at to n Electro nics Company , Inc. 7622 Rickenb acker Drive Gaithers burg, MD 20879 USA T el: + 1 (301) 9 75-1000 F ax: +1 (301 ) 869-9293 S upport: +1 (301 ) 975-100 7 We b : www .patton.com E-mai l: support@patt on.com T rademark S tatem ents 3CX Phone S ystem for Windo ws is copyright of 3CX Ltd. 3CX is a r egi stered tr ade- mark, and 3CX Ph ...

  • Patton electronic SIP 3CX - page 3

    3 Summar y T able of Contents 1 General information ........... ........ ......... ........ ............. ........ ........ ......... ............ ......... ........ ............. ........ ... ..... ... 13 2 Installing the SNB X ............ ........ ......... ........ ............. ........ ........ ......... ............ ......... ........ ...... ...

  • Patton electronic SIP 3CX - page 4

    4 T able of Contents Summary Ta ble of Contents . ......... ........ ............. ........ ........ ......... ............ ......... ........ ............ ......... ........ ........ . 3 Table of Contents ............... ........ ......... ........ ............. ........ ........ ......... ............ ......... ........ ............. ...... .. .. ...

  • Patton electronic SIP 3CX - page 5

    5 SmartNode Branc h eXchange User M anual IP Conf iguration ... ............................ ....................... ................. ........... ................. ........... ................ . .............22 Current IP Settings ....................... ................. ............................ ....................... ................ ...... ...

  • Patton electronic SIP 3CX - page 6

    6 SmartNode Branc h eXchange User M anual Ethernet ............ ...................... ................. ........... ................. ............ ................. ................ .. ............... .............34 Operating System .. ................. ....................... ................. ........... ................. ........... .......... ...

  • Patton electronic SIP 3CX - page 7

    7 List of Figur es 1 SNBX rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2 SNBX front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3 ...

  • Patton electronic SIP 3CX - page 8

    8 List of T ables 1 General conven tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 Rear panel p orts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 3 ...

  • Patton electronic SIP 3CX - page 9

    9 About this guide This guid e descri bes the SNBX har dware, i nstallat ion and basic co nfigurati on. A udience This guid e is intended for the fo llowi ng users: • Operators • Inst al ler s • Maintenance technicians Struct ure This guide co ntains the following c hap ters and appendices: • Chapter 1 on page 13 pro vides inf ormation abou ...

  • Patton electronic SIP 3CX - page 10

    10 SmartNode Branch eXchange U ser Man ual About this guid e Pr ecautions N otes, cautions, and warnings, which hav e the following meanings, ar e used throughout this guide to help you become aware of potential problems. Wa r n i n g s are intended to prevent safety haz ards that could result in per- sonal inju ry . Cautions ar e intended to preve ...

  • Patton electronic SIP 3CX - page 11

    11 SmartNode Branch eXchange U ser Man ual About this guid e Saf et y when wor king wit h electr icity • Do not o pen the d evice when the power cord is co nnected. Fo r sys- tems wi thout a power switch a nd withou t an external p ower adapt er , l ine voltages are present wit hin the de vice when t he power co rd is conn ected. • For devi ces ...

  • Patton electronic SIP 3CX - page 12

    12 SmartNode Branch eXchange U ser Man ual About this guid e Genera l observ ations • Clean the cas e with a soft slightly moi st anti-static cloth • Place the unit on a flat surface and ensure free air circulation • A void expo sing the uni t to direct su nligh t and other he at so urces • Protect the unit f rom mois ture, vapors , and c o ...

  • Patton electronic SIP 3CX - page 13

    13 Chapte r 1 General infor mation Chapter contents SNBX Overview ................. ................. ...................... ................. ............................. .......................... ................... . 14 SNBX Panels ................ ............................ ....................... ................. ........... ............. ...

  • Patton electronic SIP 3CX - page 14

    SNBX Overview 14 SmartNode Branch eXchange U ser Man ual 1 • Gen er al in form atio n SNBX Over view P atto n ’ s S NBX is an ap plia nce prod uct li ne brin gin g in “known ” reliable hardware and al lowing cu stomers an open environment to build reliable s ystems. Currently P atton ’ s off ering in clud es an SN BX prelo aded wi th 3CX ...

  • Patton electronic SIP 3CX - page 15

    SNBX Panels 15 SmartNode Branch eXchange U ser Man ual 1 • Gen er al in form atio n SNBX fron t panel Figur e 2. SN BX front panel F igure 2 sho ws SNBX LEDs; th e LED d efinitio ns ar e list ed in table 3 . T able 3. SNBX LED d efinitions Element De scr ipti on P ower Butt on/L ED The Po wer B ut ton will glow green to indicate power to the SNBX ...

  • Patton electronic SIP 3CX - page 16

    16 Chapte r 2 Installing the SNBX Chapter contents Setting up the SN BX ................ ................ ....................... ................. ........... ................. ........... ....................... .......17 Accessing the SNBX/W3CX ..................... ................. ............................. ...................... ......... ...

  • Patton electronic SIP 3CX - page 17

    Setting u p the SNBX 17 SmartNode Branch eXchange U ser Man ual 2 • Installi ng the SNBX Setting up the SNBX The SNBX is sh ipped in a state that will ideal ly allo w you to access the WMI and the PB X with out nee ding a KVM (Keyboar d Video and M ouse). T o do this all you will need to plug i n is power and Ethernet, RDP into the unit to initia ...

  • Patton electronic SIP 3CX - page 18

    18 Chapte r 3 V ersion Contr ol Chapter contents Overview ................. ................. ............................ ...................... ................. ................. ................. ................. .......19 WMI ................. ....................... ................ ............ ................. ................. .......... ...

  • Patton electronic SIP 3CX - page 19

    Overvi ew 19 SmartNode Branch eXchange U ser Man ual 3 • Ver sion Con trol Overvie w Knowing the version you are on when oper ating any syst em is cru cial wh en de aling with suppor t an d docu - mentation about the device . This chapte r will ef fectively relay the different parts of the SN BX, and how to check the spec ific ver sions. WMI The ...

  • Patton electronic SIP 3CX - page 20

    3CX Version 20 SmartNode Branch eXchange U ser Man ual 3 • Ver sion Con trol 3CX V ersion Checking 3CX V ersion The 3CX v ersion can be seen a t the log-in s creen o f th e 3CX W eb interface, by either di rect navigation or through the P atto n WMI. An example is shown below: Figur e 5. Checking the 3CX V ersion Note SNB X Hardwar e has not y et ...

  • Patton electronic SIP 3CX - page 21

    21 Chapte r 4 WMI and Contr ols Chapter contents Patton Webs ite ................... ........... ................. ........... ................. ................. ....................... ................. ........... ....... 22 Reboo t .............. ........... ................. ........... ................. ................. ..................... ...

  • Patton electronic SIP 3CX - page 22

    Patton We bsite 22 SmartNode Branch eXchange U ser Man ual 4 • WMI an d Controls Patton Website The P atto n drop down is used for gener ic and general settings in the SN BX, it is marked with the icon. The ‘P atton W ebsit e ’ launch es win dow ed version of the Patton homepage found at: h ttp:// www .patto n.com . R eboot The ‘Rebo ot’ ...

  • Patton electronic SIP 3CX - page 23

    WebS erv er Se tti ngs 23 SmartNode Branch eXchange U ser Man ual 4 • WMI an d Controls WebServer Setti ngs The W e bser ver setting s dro p down reveals th e Abys s W eb Ser ver by Apreli um SAR L se ttings used by 3CX (in the SNBX*/W3CX ver sions). W ebServ er Main Menu The ‘W ebServer M ainM enu ’ button will launch a wind owed v ersion of ...

  • Patton electronic SIP 3CX - page 24

    3CX Backup Se ttings 24 SmartNode Branch eXchange U ser Man ual 4 • WMI an d Controls SmartNode Analog The ‘ Sma rtnode An alog ’ button opens up a f orm to generate and automatically save an Analog T erminal Adapter configuration on th e SNBX for the SmartNode to grab, to view the files in plain text or download them simply navigate to http: ...

  • Patton electronic SIP 3CX - page 25

    3CX Backup Se ttings 25 SmartNode Branch eXchange U ser Man ual 4 • WMI an d Controls View B ackup Schedule The ‘ View Backu p Sched ule ’ button shows you the output of an inqu iry mad e of the scheduled tasks. An example is sh own below . F igure 8. View Bac k up Schedul e Delet e Scheduled T ask The ‘ De lete Sch edu led T a sk ’ butto ...

  • Patton electronic SIP 3CX - page 26

    3CX Backup Se ttings 26 SmartNode Branch eXchange U ser Man ual 4 • WMI an d Controls T o find the index numbe r please refer back to the ‘ View B ackup Sc hedule ’ button, before each task the index number is show . Please r efer to the f igure belo w for an ex ample. Figur e 1 0 . View Backup Schedu le Bu t ton ...

  • Patton electronic SIP 3CX - page 27

    27 Chapte r 5 Contacting Patton for assistance Chapter contents Addit ion al 3rd P arty D ocumen tation ................... ............................ ....................... ................ ................. ............. 28 3CX D ocum ent ati on .................... ................. ............................ ....................... ....... ...

  • Patton electronic SIP 3CX - page 28

    Addition al 3rd Party Docum entation 28 SmartNode Branch eXchange U ser Man ual 5 • Contacting Patton for assist ance Additional 3rd Party Doc umentation The P atton SNBX is buil t in collaborati on with ot her softw a re developers. T o ensure that you are able to utilize this sy stem to its fulle st exte nt please view each other Comp anies do ...

  • Patton electronic SIP 3CX - page 29

    Warranty Service and Return ed Merchandise Auth orizations (RMAs ) 29 SmartNode Branch eXchange U ser Man ual 5 • Contacting Patton for assist ance Alt er nate P att on support f or Europ e , Middle East, and Afric a (EMEA) • Online support: available at www .patton. com • E-mail suppo rt: e-mail sent to support@patton.com will be answer ed w ...

  • Patton electronic SIP 3CX - page 30

    Warranty Service and Return ed Merchandise Auth orizations (RMAs ) 30 SmartNode Branch eXchange U ser Man ual 5 • Contacting Patton for assist ance RMA numbers RMA nu mber s are required fo r all p roduct re turns. Y ou can obta in an RM A by do ing o ne of the f ollowing : • Completing a request on the RM A Request page in the Suppo r t sectio ...

  • Patton electronic SIP 3CX - page 31

    31 Appendix A Compliance information Chapter contents Compliance ....... ............................ ....................... ................. ................. ...................... ................. ........... .............32 EMC Compli ance ........ ................. ...................... ................. ................. ................. ...

  • Patton electronic SIP 3CX - page 32

    Compliance 32 SmartNode Branch eXchange U ser Man ual A • Compli ance informati on Compliance EMC Compliance • FCC P ar t 15, Cl ass B • EN55022, Clas s B • EN55024 Low -V oltage Dir ective (Saf et y): • IEC/EN60950- 1 2nd Ed ition CE Declaration of Conf or mity P atton Ele ctronics, Inc decl ares that this device is in c ompliance with t ...

  • Patton electronic SIP 3CX - page 33

    33 Appendix B Specifications Chapter contents Har dware Spec ificat ion s ................ ....................... ................. ................. ...................... ................. ........................34 Processor ..... ................. ............................ ....................... ................. .......................... ...

  • Patton electronic SIP 3CX - page 34

    Hardware Specific ations 34 SmartNode Branch eXchange U ser Man ual B • Specification s Hardwar e Spe cifications P roces sor Intel Dual Core Atom with Hyper Threading 1 .8 Ghz Memory 4GB of DDR3 RAM 250G B hardr ive Ether net 1 10/100/1000 Ethernet P ort Operat ing S yst em Window s 7 3CX Phone Sy stem Ve r s i o n 1 1 Dimensions 1.4 x 7 .5 x 7. ...

  • Patton electronic SIP 3CX - page 35

    3CX Phon e System Fea tures 35 SmartNode Branch eXchange U ser Man ual B • Specification s 3CX Phone System Fea tures Genera l Phone Sy stem F eat ures Call Logg ing, Call R e porting Blind C all T ransfer , Attended Call T ra nsfer Call F or war d on B usy or N o Answer Call R outing (DID )/Caller ID Conf erence Cal ling Auto Attendant/Digital R ...

  • Patton electronic SIP 3CX - page 36

    3CX Phon e System Fea tures 36 SmartNode Branch eXchange U ser Man ual B • Specification s Real- T ime W eb-based S ystem Status Inte gra te d W eb Ser ve r Automated Backup and Restore F irewall/NA T F riendly Configuration of External Extensions via T unnel MS Wi n dow s Se rver Certif ied Integrated Enterprise Database (P ostgreSQL) VM W are/H ...

  • Patton electronic SIP 3CX - page 37

    3CX Phon e System Fea tures 37 SmartNode Branch eXchange U ser Man ual B • Specification s Sho ws Status of Oth er Extens ions Run as P resence M onitor w ith Desk Phone 3r d Par t y Applica tions Int egration Mic rosoft Outl ook I ntegrati on Sa lesforc e I ntegratio n HTTP API to Integrate with any W eb CRM Mic rosoft E xchange 2007 / 2010 UM D ...

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Documents that we receive from a manufacturer of a Patton electronic SIP 3CX can be divided into several groups. They are, among others:
- Patton electronic technical drawings
- SIP 3CX manuals
- Patton electronic product data sheets
- information booklets
- or energy labels Patton electronic SIP 3CX
All of them are important, but the most important information from the point of view of use of the device are in the user manual Patton electronic SIP 3CX.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Patton electronic SIP 3CX, service manual, brief instructions and user manuals Patton electronic SIP 3CX. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Patton electronic SIP 3CX.

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A complete manual for the device Patton electronic SIP 3CX, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Patton electronic SIP 3CX by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Patton electronic SIP 3CX.

A complete Patton electronic manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Patton electronic SIP 3CX - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Patton electronic SIP 3CX, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Patton electronic SIP 3CX, that we can find in the current document
3. Tips how to use the basic functions of the device Patton electronic SIP 3CX - which should help us in our first steps of using Patton electronic SIP 3CX
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Patton electronic SIP 3CX
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Patton electronic SIP 3CX in a specific country, if it was not possible to solve the problem on our own.

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