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Samsung FX100 - page 1
Operator’s Guide FACSIMILE FX10 0 Please read this guide before you use this equipment. ...
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Samsung FX100 - page 2
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Samsung FX100 - page 3
Thank you for choosing Samsung! Your new fax machine represents the very latest in fax machine technology. The FX100 is a full-featured, high-performance machine built to strict quality standards set by Samsung-the highest in the industry. We’re proud to offer you a product that will provide convenient, dependable service for years to come. Thank ...
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Samsung FX100 - page 4
P REFACE P REFACE i FCC Informatio n The following information is only applicable to facsimile machines installed in the United States of America. Label Identification This equipment complies with Part 68 of the FCC rules. On the rear of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equival ...
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Samsung FX100 - page 5
P REFACE ii P REFACE television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet o ...
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Samsung FX100 - page 6
P REFACE IC Informatio n The following information is applicable only to facsimile machines installed in Canada. Notices The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarant ...
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Samsung FX100 - page 7
P REFACE iv P REFACE Renseignements du Industrie Canad a Les renseignements suivants ne s’appliquent qu’aux télécopieurs installés au Canada. Avis L’étipuette du Industrie Canada (IC) est une marque d’identification d’appareil certifié. Cette certification signifie que l’appareil répond à certains critères de sécurité et d’u ...
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Samsung FX100 - page 8
C ONTENTS 1 C ONTENTS Chapter 3: The Fax Machin e Chapter 1: Your New Machin e Check Parts 1.1 Familiarizing Yourself with Your New Machine 1.2 Front 1.2 Rear 1.3 Contro l Panel 1.4 Chapter 2: Installation and Setu p Choosing a Location 2.1 Making the Connections 2.1 Installing Paper 2.2 Makin g a Copy 2.3 Setting up the Fax 2.5 Adjusting Ringer Vo ...
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Samsung FX100 - page 9
C ONTENTS Chapter 5: Troubleshooting & Maintenance Appendi x Chapter 4: Special Features Usin g Hel p Features 4.1 Print Out the Help List 4.1 Using Function Menu 4.1 Using Automatic Dialing 4.3 Storin g a Number for One-Touc h Dialing 4.3 Storing a Number fo r Spee d Dialing 4.4 Dialing a One-Touch Number 4.6 Spee d Dialin g a Number 4.6 Searc ...
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Samsung FX100 - page 10
Chapter On e ...
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Samsung FX100 - page 11
Y OUR N EW M ACHINE Check Part s Once you have unpacked your fax machine, check to make sure that you have all the parts shown here. If any piece is missing or broken, call your dealer. Handset Main Body Handset Cord Power Cord This Manual Thermal Paper Roll Quick Reference Guide Phone Line Cord Name Card C HAPTER O NE : Y OUR N EW M ACHINE 1. 1 ...
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Samsung FX100 - page 12
fax or copy 1 Y OU R N EW M ACHINE Familiarizing Yourself with Your Ne w Machin e Fron t Take a moment to familiarize yourself with your new machine by looking at the pictures on the next few pages. LCD display Handset Use this as you would use a telephone handset. Control Panel Cover Release Lever Slide upward to open the paper cover. Recording Pa ...
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Samsung FX100 - page 13
Y OUR N EW M ACHINE Rear AC Power Socket The power cord connects to this socket. Speaker Phone Socket (TEL LINE) The telephone line cord connects to Handset Socket This is where you connect the Handset to the machine. Extension Socket (EXT.LINE) Connect a normal phone or an answering machine, whichever you need. C HAPTER O NE : Y OUR N EW M ACHINE ...
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Samsung FX100 - page 14
Y OUR N EW M ACHINE Control Pane l RECEIVE Press to choose the appropriate receive mode. The indicator will light up to show you which setting you have chosen. FINE/PHOTO Press to improve the clarity of a poorly printed document. You can also press it to send or copy photographs or documents printed in color. CONTRAST Press to compensate for light ...
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Samsung FX100 - page 15
Y OUR N EW M ACHINE IN USE Indicator This will light up when the machine is in use, flashes when receiving or sending a document. ERROR Indicator This will light up when something is wrong. V.REQ./POLL Press to make a Voice Request after sending or receiving documents. Or, Press to poll a document loaded on another fax machine. FUNCTION Press to ch ...
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Samsung FX100 - page 16
Chapter Tw o ...
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Samsung FX100 - page 17
I NSTALLATION AND S ETU P Choosing a Locatio n Making the Connection s C HAPTER T WO: I NSTALLATION A ND S ETUP 2. 1 Please review the safety precautions at the front of this manual, then follow the directions in this chapter to connect your machine and set it up for use. To help guarantee trouble-free operation of your fax machine, place it in a s ...
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Samsung FX100 - page 18
I NSTALLATION AND S ETU P 4 Connect the AC power cord. +I Plug one end of the cord into the back of the machine and the other end into a standard grounded 3-prong AC power outlet. The polarized 3-prong plug only fits into a 3-pin outlet one way. If you cannot plug the cord into your outlet, contact an electrician to replace the obsolete outlet. Ins ...
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Samsung FX100 - page 19
I NSTALLATION AND S ETU P Tear off the excess paper. Making a Cop y 4 Pull the paper end past the edge of the fax machine. 5 Close the Cover. 4 Press down on the Cover using both hands until it snaps into place. 6 Connect the AC power cord. Copy a document to make sure that the machine is working properly. 1 Choose a document you want to copy. + Fo ...
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Samsung FX100 - page 20
I NSTALLATION AND S ETU P 2 Turn the document face down and slide it into the Feeder Slot. 3 Feed the document into the machine. The Automatic Document Feeder seizes and pulls in the document. The LCD shows the message “DOCUMENT DOCUMENT LOADING LOADING.” +I The print quality is automatically 4 set to FINE when you are making a Adjust the copy ...
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Samsung FX100 - page 21
RING [**------] I NSTALLATION AND S ETUP C HAPTER T WO : I NSTALLATION AND S ETUP 2. 5 Setting Up the Fax Follow the directions below to set up your fax. Adjusting Ringer Volume 1 Set the machine's Ringer volume by pressing VOLUME 4 of ) on the Control Panel in Standby mode. The LCD shows Ringer volume level. 4 The $ indicates the current Ring ...
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Samsung FX100 - page 22
I NSTALLATION AND S ETU P 3 Press ENTER. The LCD asks you for a date format. 4 4 There are two possible formats for the date: Select the type of date MM-DD : Month-Day [MM-DD] DD-M M format you want by using DIRECTION 4 or ). DD-MM : Day-Month 5 Press ENTER. The LCD shows the preset date and time. 10-03 95 07:0 5 6 4 In either format, the day and m ...
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Samsung FX100 - page 23
7 I NSTALLATION AND S ETU P When the date and time are correct, press ENTER. The LCD returns to Standby mode. B Standby mode : Machine is idle. 11-15 10:30 FAX Setting the Terminal ID (Your Name and Number) Your Terminal ID will be printed at the top of each page sent from your machine. a# The LCD sequentially shows the different settings you can c ...
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Samsung FX100 - page 24
5 2 .8 C HAPTER T WO: I NSTALLATION AND S ETUP I NSTALLATION AND S ETU P 3 Press ENTER. The LCD asks you for your number. 6 4 You can enter up to 20 letters. For information using the Number Enter your name by using Keypad to enter letters, see page 2. 9. the Number Keypad. TEL.: _ 4 Using the Number Keypad, enter your number. Press ENTER when the ...
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Samsung FX100 - page 25
I NSTALLATION AND S ETU P Using the Keypad to Enter Letters 1 Press the Number Keypad labeled with the letter you want - press the button repeatedly until the letter appears in the LCD. The letter appears in the LCD. NAME:M 2 When the letter you want appears in the display, move the cursor to right by pressing DIRECTION ), or press other button and ...
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Samsung FX100 - page 26
I NSTALLATION AND S ETUP Checking Dial Type In order to provide compatibility with most telephone systems, your FX100 can be set to either Pulse Dialing (same as rotary), or Tone Dialing (Touch-Tone). In some cases, you may not be sure which kind of dialing service is provided on your line, since a rotary phone generally works, even though the line ...
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Samsung FX100 - page 27
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Samsung FX100 - page 28
Chapter Three The Fax Machine ...
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Samsung FX100 - page 29
T HE F AX M ACHIN E Sending a Fa x In this chapter, you will learn how to send and receive fax documents, how to use the four fax reception modes, and voice request features. Preparing a Document Here are some things to do to improve the quality of your faxed documents: Send documents printed using a typewriter, felt tip pen, black ink, or laserwri ...
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Samsung FX100 - page 30
T HE F AX M ACHIN E Setting Resolution and Contrast To set the Resolution/Contrast when sending or copying a document, insert the document face down, and do one of these: Press FINE/PHOTO to increase sharpness and clarity. You can choose NORMAL, FINE, or PHOTO mode. NORMAL works well for normal handwritten, typed, or printed documents. FINE is good ...
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Samsung FX100 - page 31
T HE F AX M ACHIN E Loading a Document 1 Turn the document face down. 2 Insert the leading edge of the document into the feeder Slot. 4 The Automatic Document Feeder seizes and pulls in the document. The LCD shows the message “DOCUMENT LOADING”. DOCUMENT LOADING The resolution and 4 For more information on resolution contrast settings appear in ...
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Samsung FX100 - page 32
T HE F AX M ACHIN E 2 Using the Number Keypad, enter the number of the remote fax machine. The LCD shows the number you are dialing. 3 Press START/COPY when you hear the fax tone (high-pitched tone). 4 Hang up the Handset. 7301234 4 You can store One-Touch or Speed Dial numbers into your machine so that you can dial frequently used numbers with a t ...
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Samsung FX100 - page 33
T HE F AX M ACHIN E Confirming the Transmission When your document has been sent successfully, the 11-15 10:30 FAX machine beeps and returns to Standby mode. 4 If something went wrong during transmission, an error message appears in the LCD. For a listing of error messages and their meanings, see page 5. 5. If you get an error message, press STOP t ...
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Samsung FX100 - page 34
T HE F AX M ACHIN E Receiving a Fa x Reception Modes Your machine has four reception modes: In TEL mode, automatic fax reception is turned off. You can receive a fax only by manually pressing START/COPY. In FAX mode, the machine answers an incoming call and immediately goes into receive mode. In TAD mode, the caller can leave a message on your answ ...
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Samsung FX100 - page 35
T HE F AX M ACHIN E 2 When the telephone rings, pick up the Handset and answer it. 3 If you hear a fax tone, or if the person on the other end asks you to, press START/COPY. 4 Hang up the Handset. The machine begins receiving, and returns to Standby mode when the reception is complete. Receiving in FAX Mode 1 Press RECEIVE repeatedly until FAX appe ...
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Samsung FX100 - page 36
T HE F AX M ACHIN E Receiving in TAD Mode 1 Press RECEIVE repeatedly until TAD appears in the LCD. 4 When you get a call, the answering machine answers and records the caller’s message. If a fax tone is detected on the line by the fax machine, the call automatically switches over to the fax machine and reception begins overriding the answering ma ...
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Samsung FX100 - page 37
T HE F AX M ACHIN E Using an Extension Telephone You can receive a fax from someone if you‘ve answered on the extension telephone without having to go to the fax machine. This feature only works when you connected to the fax machine. 1 When you receive a call on the extension pbone and hear a fax tone, press the keys *9* on the extension telephon ...
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Samsung FX100 - page 38
T HE F AX M ACHIN E Using Voice Request If you’re sending or receiving a document and need to speak to the other person during the same phone call, use Voice Request to alert the person at the remote end. You can also respond to a Voice Request made by the person on the remote end. Sending a Voice Request 1 Press V.REQ./POLL while a document is b ...
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Samsung FX100 - page 39
T HE F AX M ACHIN E Answering a Voice Request 1 When the phone rings, pick up the Handset and answer it. 4 If you don’t answer the Voice Request within 15 seconds, the machine prints the “CALL BACK MESSAGE” which has the number that made the Voice Request, and the time and date the request was made. 2 When finished, hang up the Handset. Polli ...
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Samsung FX100 - page 40
T HE F AX M ACHIN E 3 d Not all fax machines have polling capability, and polling incompatibility When you hear a fax tone sometimes occurs between fax machines from the remote machine, from different manufacturers. Therefore, press V.REQ./POLL. polling may fail in some cases, even when poll code is not used. Your machine starts to receive the docu ...
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Samsung FX100 - page 41
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Samsung FX100 - page 42
Chapter Four ...
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Samsung FX100 - page 43
S PECIAL F EATURES In this chapter, you will learn how to use the built-in help features, how to use the automatic dialing and special phone features, how to set options, and how to print reports. Using Help Feature s You can print a Help List of the machine’s basic functions and commands to use as a quick reference guide. You can also use the Fu ...
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Samsung FX100 - page 44
S PECIAL F EATURES Scrolling Through the Function Menu Instead of waiting for the function menu to cycle through each choice, you can manually scroll through to view your choices quickly. 1 Press Direction while the function menu is displayed. Each time you press the button, the LCD shows the [2] DATE & TIME next function. 2 When the function y ...
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Samsung FX100 - page 45
S PECIAL F EATURES Using Automatic Dialing There are two ways in storing numbers for automatic dialing: One-Touch Dialing and Speed Dialing. One-Touch Dialing lets you touch any one of five One-Touch buttons located on the left of the machine’s Control Panel to dial your number automatically. Speed Dialing allows you to enter two digits to dial a ...
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Samsung FX100 - page 46
S PECIAL F EATURES 4 To assign a name to the number, enter the name, If you don’t want a name, skip to step 5. 4 If you assign a name to the number, you can take advantage of the Directory dialing feature of your machine. For information about Directory dialing, see page 4. 7 You can enter up to 20 letters. For more information on how to enter le ...
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Samsung FX100 - page 47
S PECIAL F EATURES 3 Enter the number you want to store. When the number appears correctly in the LCD, press ENTER. The LCD asks you for a name. NAME: 5 To assign a name to the number, enter the name. if you don’t want a name, skip to step 6. 6 Press ENTER when the name appears correctly in the LCD display. 4 You can enter up to 34 digits into th ...
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Samsung FX100 - page 48
S PECIAL F EATURES Dialing a One-Touch Number 1 Press a One-Touch button with or without picking up the Handset. The LCD shows the message "DIALING"; as the DIALING machine automatically dials the number stated for that One-Touch button. You hear the dialing through the Speaker. 730123 4 Speed Dialing a Number Press SPEED DIAL with or wit ...
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Samsung FX100 - page 49
S PECIAL F EATURE S 3 If you are making a phone call, pick up the Handset when the other person answers. Searching Memory for a Number (Directory Dialing) If you don’t remember the 2-digit speed number, you can search for numbers in memory. 1 Press SPEED DIAL. The LCD asks you to enter the Speed Dial number. SPD.N0[01-30 ] ? ? 2 Q Pressing ) allo ...
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Samsung FX100 - page 50
S PECIAL F EATURES Using Chain Dialin g When using special services, such as alternate long-distance or bank-by-phone, you must enter the telephone number of the service and wait for the computer to answer before continuing. Enter the phone number of the special service first. Then, when the computer answers, enter the rest of the information, such ...
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Samsung FX100 - page 51
S PECIAL F EATURES 4 When you hear the high- pitched tone, press START/COPY to send the document. Using REDIAL/PAUSE The REDIAL/PAUSE button has two functions. It can be used to redial the number you last called or it can be used to insert a pause in a number when you’re setting up a One- Touch or Speed dial number. To redial the number you last ...
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Samsung FX100 - page 52
S PECIAL F EATURE S 1 A “P” appears in the LCD. 73OPT23 4 Using TON E You may often need to use tone signals to perform special operations by phone. Bank-by- phone and voice mail are two examples of systems that require tone signals. If you have pulse service, you can still send tone signals by following steps: Dial the number using pulse diali ...
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Samsung FX100 - page 53
S PECIAL F EATURES Using FLASH Some special phone services require a switch-hook signal for proper operation. For example, if you have Call Waiting*, you can put a call on hold and take a second call on the same line by pressing the switch-hook button. Pressing FLASH performs the equivalent to a switch-hook operation. 1 When you are on the telephon ...
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Samsung FX100 - page 54
S PECIAL F EATURES User Options Your fax machine has various user-selectable features. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System Data List. For more information on printing a report, see page 4 .14. Setting an Option 1 Press FUNCTION. 2 Press 3 on the Nu ...
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Samsung FX100 - page 55
S PECIAL F EATURES 4 Press DIRECTON 4 or B repeatedly until you find the option you want. When you found the option, press ENTER. 4 You can exit from setup mode at any time by pressing STOP. When you press STOP, the machine stores the options you’ve already changed and returns to Standby mode. Setting Fax Options These instructions assume you’v ...
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Samsung FX100 - page 56
SPECIAL FEATURES S PECIAL F EATURE S User Reports Your fax machine can print reports containing useful information - transmission and reception verification, option settings, etc. The following reports are available : Confirmation Report - This report can be printed on command, or by selecting the appropriate user option. TX/RX Journal - This repor ...
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Samsung FX100 - page 57
S PECIAL F EATURE S 4 Select the report by pressing DIRECTION or 3 Press ENTER. The LCD shows “CONFIRM.REPORT”. CONFIRM.REPORT The LCD shovvs the name of the report you have selected. TX/RX JOURNAL Lists available CONFIRM. REPORT TX/RX JOURNAL SYSTEM DATA LIST TEL. NUMBER LIST 5 Press ENTER. The specific list is printed. C HAPTER F OUR : S PECI ...
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Samsung FX100 - page 58
S PECIAL F EATURES Clearing Memor y You can clear the information in your fax machine’s memory. 1 Press FUNCTION. 2 Press 5. 3 Press ENTER. 4 Select the desired menu by using DIRECTION 4 or b . The LCD shows the menu you have selected. Menus available : TERM.ID TERM.ID TX/RX JOURNAL SYSTEM DATA ONE TOUCH DIAL SPEED DIAL 4. 16 C HAPTER F OUR : SPE ...
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Samsung FX100 - page 59
S PECIAL F EATURES 5 When the desired menu appears, press ENTER. The LCD asks if you are sure you want to clear the ARE YOU SURE? memory. 6 If you want to clear the memory, press ENTER. The LCD shows the message "MEMORY CLEARED!". 4 Then the machine returns to Step 4, MEMORY CLEARED ! SO that you can select other memory locations to clear ...
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Samsung FX100 - page 60
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Samsung FX100 - page 61
T ROUBLESHOOTING & M AINTENANCE In this chapter you will learn how to clear document jams, what the various error messages mean, how to fix fax problems, and where to call for more help. Document Jams During Transmission 1 Unplug the power cord. 4 If a document jams during transmission, do NOT pull the document out of the slot. Doing so could h ...
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Samsung FX100 - page 62
T ROUBLESHOOTING & M AINTENANCE 5 Replace the Roller following the reverse order of step 3. -# Make sure it locks into place. 6 Close the Cover firmly. 4 Press down on the Cover using both hands until it snaps into place. Plug in the power cord. 7 5. 2 C HAPTER F IVE: T ROUBLESHOOTING & M AINTENANCE ...
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Samsung FX100 - page 63
T ROUBLESHOOTING & M AINTENANCE Paper Jams During Reception 1 + If the fax paper jams while you are receiving, do NOT pull it out. Doing so Unplug the power cord. could harm the fax machine. 2 Open the Cover by lifting up the Release Lever on the side of the fax machine. . 3 Raise the Roller. 4 While pushing outward on each white tab, lift the ...
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Samsung FX100 - page 64
T ROUBLESHOOTING & M AINTENACE 6 Close the Cover firmly. Press down on the Cover using both hands until it snaps into place. 7 Plug in the power cord. 5. 4 C HAPTER F IVE: T ROUBLESHOOTING & M AINTENANCE ...
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Samsung FX100 - page 65
T ROUBLESHOOTING & M AINTENANCE LCD Message COMM.ERROR I NO ANSWER POLLING ERROR DOCUMENT JAM NO PAPER OVERHEAT CHECK HANDSET LINE ERRO R CAM JAM Meaning There is a problem with facsimile communication during transmission or reception. Press STOP and try again. The machine you tried to call does not answer. The remote fax machine you want to po ...
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Samsung FX100 - page 66
T ROUBLESHOOTING & M AINTENANCE Cleaning the Roller and Thermal Head To keep your machine working properly, occasionally clean the white roller and thermal head as shown below. If they are dirty, documents sent to other fax machines won’t be clear. 2 Open the Cover. 3 Release the Guide using both hands by pulling it in the direction of arrow. ...
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Samsung FX100 - page 67
T ROUBLESHOOTING & M AINTENANCE 6 Wipe the Thermal Head surface with fax cleaning wipe. 7 Replace the Roller following the reverse order of step 4. 8 Replace the Guide. 9 Close the Cover firmly. Plug the power cord back in. 4 Press down on the Cover using both hands until it snaps into place. C HAPTER F IVE : T ROUBLESHOOTING & M AINTENANCE ...
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Samsung FX100 - page 68
T ROUBLESHOOTING & M AINTENANCE Purchasing and Storing Pape r Purchase replacement rolls of coated thermal fax paper with an outer diameter of 2.05 in. (Total length of the paper roll is approximately 98.4 ft) Coated paper has a shiny surface, and will print better than uncoated. 4 We recommend that you use only authorized recording paper. Othe ...
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Samsung FX100 - page 69
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Samsung FX100 - page 70
Appendi x ...
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Samsung FX100 - page 71
Specification s Type of unit Desktop Facsimile Transceiver Communication System Public Switched Telephone Network and PABX Compatibility CCITT Group 3 Compression Scheme MH, MR Modem Speed 9600/7200/4800/2400 bps Resolution 97.79 line/in, 195.58 line/in (3.85 lines/mm, 7.7 lines/mm) Scanning Method Flat-Bed scanning using CIS (Contact Image Sensor) ...
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Samsung FX100 - page 72
Warranty Informatio n Limited Warranty Samsung Electronics America Inc. (SEA) warrants that this product is free from defective material and workmanship. SEA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material, SEA will repair or re ...
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Samsung FX100 - page 73
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Samsung FX100 - page 74
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Samsung FX100 - page 75
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Samsung FX100 - page 76
Printed in Korea P/N. JF68-60011A ...
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