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Manual Viking MAC OS

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  • Viking MAC OS - page 1

    VIKING 56K USB MODEM (MAC OS) USER’S GUIDE Manual No. 1005280 Release 03/99, Rev A SPEED • POWER • PERFORMANCE ® ...

  • Viking MAC OS - page 2

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Table of Contents 1 Introduction 56K External F eatures & Specifications 1 2 Before Y ou Install System Requir ements 2 Phone Requirements 3 Communications Software Requirements 3 3 Hardware Installa tion 4-5 4 Software Installation Mac OS 8.5 or Lat er Driver Software 6-7 MacComCent er Communicat ...

  • Viking MAC OS - page 3

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 1 Introduction Congratulations on pur chasing your V iking Components 56K USB (Universal Serial Bus) fax/modem for your c omputer . T o turn y our computer into a commu- nications center , all you need is your Vik ing fax/modem and a standard analog phone line. Viking 56K USB Modem F eatures & Spe ...

  • Viking MAC OS - page 4

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 2 Before You Install It is recommended to read an y additional information in your system ’ s “ O wner ’ s Guide ” regarding external modems before continuing . S ystem Requiremen ts Computer: • Any comput er with a free USB por t. C ompatible Operating S ystem: • Mac OS 8.5 or Lat er C om ...

  • Viking MAC OS - page 5

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Phone Line Requirements The phone line required b y the Vik ing Components USB fax/modem is an analog RJ-11. This is a standard r esidential phone line. W arning: Do not use a PBX or digital phone line. These phone lines ma y damage the Vik ing C omponents USB fax/modem or phone equipment. PBX or digi ...

  • Viking MAC OS - page 6

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 3 Hardware Installation This chapter contains instructions on installing your Vik ing 56K USB fax/modem. W arning: The phone jack you use must be f or an analog phone line. If you ar e in an office building , it ma y use digital phone lines. If you are not sure of the type of phone lines your offic e ...

  • Viking MAC OS - page 7

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Hardwar e Installation (C ontinued) 2. Return the modem right side up and feed the phone cables through the back of the base. 3. Po wer on your comput er . 4. Locate an a vailable USB por t on your computer and c onnect it with the USB cable on the back of the modem. This port is usually located on th ...

  • Viking MAC OS - page 8

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 4 Software Installation Once the V iking USB fax/modem is installed , you will need to install the software necessary to communicate with the fax/modem. T his chapter will cov er the steps necessary to configure your comput er ’ s operating system. Mac OS 8.5 or Later Driv er Sof tware 1. Inser t th ...

  • Viking MAC OS - page 9

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Mac OS 8.5 or Later Driv er Sof tware (C ontinued) 5. Click the “ Restart ” button to restart your system. 6. From the Apple (  ) menu, select “ Control P anel ” and then choose “ Modem .” Next to “ Connect via: ” the “ USB Rock well Modem ” should be listed. Locate the “ Mode ...

  • Viking MAC OS - page 10

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE MacC omCenter C ommunication Software 1. Inser t the “ Viking Modem Companion Sof tware ” CD in your computer ’ s CD-ROM drive . Once the CD appears on your system ’ s desktop , double-click on its icon to open. Locate the “ MacComCenter ” icon on the CD and double-click on it to launch. 2 ...

  • Viking MAC OS - page 11

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE MacC omCenter C ommunication Software (C ontinued) 3. Once the software for MacC omCenter has been loaded , a modem description window will appear . Click the “ OK ” button to continue with the software setup . 4. T he “ MacComCenter Assistant ” will guide you through the rest of the setup pr ...

  • Viking MAC OS - page 12

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Remote Acc ess/Mac PPP S etup 1. Fr om the Apple menu, select “ Control P anel ” and then choose “ TCP/IP .” F rom the “ Connect Via ” pop-up menu, choose “ PPP .” Fr om the “ Configure ” pop-up menu, choose “ PPP Ser ver .” In the text box labeled “ IP Address , ” enter th ...

  • Viking MAC OS - page 13

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Using Da ta and F ax C ommunication Software Most communication software installation programs will automatically det ect your Vik ing fax/modem and preform the appropriate c onfigurations. In some cases, you may find it nec essar y to configure the software so it can send the appropriate commands t o ...

  • Viking MAC OS - page 14

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 5 Technical Notes This chapter co vers the definitions of the status lights on the front of y our exter- nal modem. Status Ligh t Definitions Chapter 5 12 ...

  • Viking MAC OS - page 15

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 6 Troubleshooting This chapter will co ver some solutions to some common pr oblems you may expe- rience when installing your Vik ing USB modem. Some solutions may not apply to your operating syst em or may not be listed . If your problem is not answer ed in the following sections , please proceed to p ...

  • Viking MAC OS - page 16

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE General T roubleshooting Chapter 6 14 Problem The power light on the modem is not on. Modem does not respond , modem communication error or modem not found . How can I change the speak er vol- ume on the modem? Solution • Ensure the modem is plugged into your syst em’ s USB port. If your modem is ...

  • Viking MAC OS - page 17

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE General (C ontinued) Chapter 6 15 Problem Modem does not dial or it dials incorrectly . Modem does not fax No Dial T one message The modem is not connecting at is intended speed Solution • Are you cable and phone line connections secure? • Is there another phone extension on the same line in use? ...

  • Viking MAC OS - page 18

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 7 Basic AT Commands F rom terminal mode or command line , A T commands allow you to c ontrol your modem. I f you are using y our communications software to operate y our modem, the software menus configure the A T commands. F ollow the instructions in this chapter to operat e your modem directly from ...

  • Viking MAC OS - page 19

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function I3 Report firmware revision, model, and inter face type. I4 Report response programmed by an OEM. I5 Report the countr y code parameter . I6 Report modem data pump model and code revision. I7 Reports the DAA code ( W-class models only). L0 S et low ...

  • Viking MAC OS - page 20

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function X1 Repor t basic call progress result codes and c onnections speeds (OK, CON NECT , RING, NO CARRIER (also, for busy , if enabled, and dial tone detected), NO ANSWER, C ONNECT XXXX, and ERROR. X2 Repor t basic call progress result codes and c onnect ...

  • Viking MAC OS - page 21

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function &G0 Disable guard tone. &G1 Disable guard tone. &G2 Enable 1800 Hz tone. &J0 Set S-Register response only for compatibility . &J1 Set S-Register response only for compatibility . &K0 Disable DTE/DCE flow control. &K3 Enab ...

  • Viking MAC OS - page 22

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function &T1 Initiate local analog loopback. &T2 Returns ERROR result code . &T3 Initiate local digital loopback. &T4 Allow remot e digital loopback. &T5 Disallow remot e digital loopback request. &T6 Request an RDL without self-test. ...

  • Viking MAC OS - page 23

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE Basic A T Command Set (C ontinued) C ommand Function When modem receives br eak from the remote modem: K0,1 Clear data buffers and send break to DTE. K2,3 Send a break immediately to DTE. K4,5 Send a break with received data t o the DTE. N0 Select normal speed buffered mode. N1 Select direc t mod ...

  • Viking MAC OS - page 24

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE EC C C ommands C ommand Function %C0 Disable data compression. %C1 Enable MNP 5 data compression. %C2 Enable V .42 bis data compression. %C3 Enable both V .42 and MNP 5 compression. A0 Set maximum block size in MNP to 64. A1 Set maximum block size in MNP to 128. A2 Set maximum block size in MNP to ...

  • Viking MAC OS - page 25

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE MNP 10 C ommands (Continued) C ommand Function @M0 Select initial transmit level of -26 dBm. @M1 Select initial transmit level of -30 dBm. @M2 Select initial transmit level of -10 dBm. @M3 - @M10 Select initial transmit level of -10 dBm. @M11 Select initial transmit level of -11 dBm. @M12 Select initi ...

  • Viking MAC OS - page 26

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE F ax Class 1 C ommand Function +FCLASS=n Ser vice class. +F AE=n Data/fax auto answer . +FRH=n Receive data with HDL C framing. +FRM=n Receive data. +FRS=n Receive silence. +FTH=n T ransmit data with HDL C framing. +FTM=n T ransmit data. +FTS=n Stop transmission and wait. F ax Class 2 C ommand Functio ...

  • Viking MAC OS - page 27

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE F ax Class 2 (C ontinued) C ommand Function +FET=N T ransmit page punctuation. +FHNG Call termination with status. +FK Session termination. +FLID= Local ID string . +FLPL Document for polling. +FMDL? Identify model. +FMFR? Identify manufacturer . +FPHCT O Phase C time out. +FPOLL Indicat es polling re ...

  • Viking MAC OS - page 28

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 8 Modem Driver & Firmware Upgrades Y our Viking Ex ternal modem can be upgraded b y updating its drivers and through firmware upgrades . These upgrades can be downloaded from Vik ing Components W eb page at: http://www .vikingcomponents.c om Once you ha ve reached Vik ing’ s Web sit e, select ? ...

  • Viking MAC OS - page 29

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 9 Contacting Technical Support If your questions hav e not been answered or if y ou are unable to solve a problem with your modem by using this guide , Vik ing Components has T echnical Support av ailable 7 days a week and 24 hours a da y . Before calling T echnical Suppor t, please prepare t o have t ...

  • Viking MAC OS - page 30

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 10 Communication Regulations INDUSTR Y CANADA (IC) NO TICE “NO TICE: The Industry Canada (IC) label identifies certified equipment. This cer tification means that the equipment meets certain telecommunications network protective , oper- ational and safety requirements as prescribed in the appr opria ...

  • Viking MAC OS - page 31

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE P ART 68 REQUIREMENT S This equipment complies with P ar t 68 of the FCC Rules. On this equipment there is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) f or this equipment. Y ou must, upon request, provide this information to y our tel ...

  • Viking MAC OS - page 32

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE P ART 68 REQUIREMENT S (C ontinued) This equipment may not be used on c oin ser vice provided by the t elephone com- pany . Connection to par ty lines is subjec t to state tariffs . The T elephone Consumer P rotection Act of 1991 makes it unlawful for any person t o use a computer or other electronic ...

  • Viking MAC OS - page 33

    VIKING C OMPONENTS 56K USB MODEM USER’S GUIDE 11 Warranty & Disclaimers 5 YEAR W ARR ANT Y All Vik ing C omponents products hav e been thoroughly tested free of defects in material and workmanship . If any malfunction should occur while used in its rec- ommended envir onment, Vik ing , at its option, will repair or replace this pr oduct at no ...

Manufacturer Viking Category Network Card

Documents that we receive from a manufacturer of a Viking MAC OS can be divided into several groups. They are, among others:
- Viking technical drawings
- MAC OS manuals
- Viking product data sheets
- information booklets
- or energy labels Viking MAC OS
All of them are important, but the most important information from the point of view of use of the device are in the user manual Viking MAC OS.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Viking MAC OS, service manual, brief instructions and user manuals Viking MAC OS. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Viking MAC OS.

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A complete manual for the device Viking MAC OS, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Viking MAC OS by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Viking MAC OS.

A complete Viking manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Viking MAC OS - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Viking MAC OS, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Viking MAC OS, that we can find in the current document
3. Tips how to use the basic functions of the device Viking MAC OS - which should help us in our first steps of using Viking MAC OS
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Viking MAC OS
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Viking MAC OS in a specific country, if it was not possible to solve the problem on our own.

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