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Manual IBM 09-0572-000

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  • IBM 09-0572-000 - page 1

    ® T OKEN L INK  III 1 6/4 ISA A DAPTER U SER G UIDE A member of the TokenLink III product family Part No. 09-0572-000 Published October 1995 ...

  • IBM 09-0572-000 - page 2

    ® L IFETIME W ARRANTY 3Com ’ s EtherLink  , T okenLink  III 16/4, F ast EtherLink, FDDILink  , and 3Com Impact  ISDN ISA adapters have a Lif etime W arranty . T o ensure the ver y best 3Com service and suppor t, take the time to complete the product registration card . Any defective 3C om adapter will be repaired or replaced , at 3Co ...

  • IBM 09-0572-000 - page 3

    Customers in the countries shown belo w should send the completed registration card to the appr opriate address. Customers in other non-U.S. locations should send the registration card to the U.S. addr ess on the front of the card . ■ Asia 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F., Citibank Tower Citibank Plaza, Central Hong Kong ? ...

  • IBM 09-0572-000 - page 4

    3Com C orporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8154 © 3Com Corporation, 1995. All rights reserved. No par t of this documentation may be reproduced in any form or by an y means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation. 3Com Cor ...

  • IBM 09-0572-000 - page 5

    C ONTENTS A BOUT T HIS G UIDE Introduction i How to Use This Guide i Con ventions ii 1 I NTRODUCTION T okenLink III 16/4 ISA T oken Ring Adapter F eatures 1-1 Installation and Configuration Options 1-2 AutoLink Installation 1-2 Standard Installation and Configuration 1-4 Windows Installation and Configuration 1-4 T ranscend PC Link SmartAgent So ...

  • IBM 09-0572-000 - page 6

    4 S TANDARD I NSTALLATION AND C ONFIGURATION Configuration Requirements 4-2 Auto C onfiguring the 3C619C Adapter in an ISA PC 4-2 Changing Sof tware Option Settings 4-5 Changing Settings for Multiple A dapters 4-8 Video Conflicts with BIOS/MMIO and Shared RAM Addr esses 4-8 5 I NSTALLING N ETWORK D RIVERS Installing the Novell NetW are Driver 5- ...

  • IBM 09-0572-000 - page 7

    7 T ROUBLESHOOTING Adapter LEDs 7-1 Using the T okenDisk Disk ette Diagnostic Program 7-2 Diagnostic T est T ypes 7-4 Group 1 Diagnostics 7-4 MMIO Register Write/Read T est 7-4 Boot PROM T est 7-4 AIP Checksum T est 7-5 Shared RAM Boundar y/Domain T est 7-5 Shared RAM Write/Read T est 7-5 Timer T est 7-5 Open Adapter f or R ing Operation T est 7-5 ...

  • IBM 09-0572-000 - page 8

    A U SING THE C ONFIGURATION AND D IAGNOSTIC P ROGRAM Using the Keyboard A-2 Speed Keys A-2 Using the Mouse A-3 Choosing a Menu Item A-3 Using the File Options A-4 Help A-4 Exiting the Program A-5 Using the Command Line A-5 B S PECIFICATIONS Cabling B-1 Pin Assignments B-1 Configuration Options B-3 Configuration Mode B-3 Ring Speed B-4 I/O Base Ad ...

  • IBM 09-0572-000 - page 9

    G LOSSARY I NDEX L IMITED W ARRANTY FCC C LASS A V ERIFICATION S TATEMENT CE N OTICE ...

  • IBM 09-0572-000 - page 10

    F IGURES 1-1 Adapter Installation and Configuration 1-3 2-1 3C619C Adapter Installation 2-2 2-2 Removing the Cov er 2-5 2-3 Removing the Backplate 2-6 2-4 Installing the Adapter 2-7 2-5 Attaching the STP Cable with the DB-9 C onnector 2-8 2-6 Attaching the UTP Cable with the RJ-45 C onnector 2-9 3-1 AutoLink Installation Process 3-1 4-1 Standard I ...

  • IBM 09-0572-000 - page 11

    T ABLES 1 T ext Con ventions ii 2 Notice Icons ii 4-1 3Com Mode versus IBM Mode 4-4 4-2 Initial 3Com and IBM Mode Option Settings 4-5 A-1 Definition of Keys A-2 A-2 Definition of Menu Items A-3 A-3 Command Line Keywords A-5 ...

  • IBM 09-0572-000 - page 12

    A BOUT T HIS G UIDE Introduction This guide describes how to install, configure , and troubleshoot the T ok enLink  III 16/4 ISA (3C619C) adapt er . If the information in the README.T X T file shipped with y our product differs from the information in this guide , follow the instructions in the README.T XT file. How to U se This Guide The fol ...

  • IBM 09-0572-000 - page 13

    ii A BOUT T HIS G UIDE C onv entions T able 1 and T able 2 list text and icon conventions that ar e used throughout this guide: T able 1 T ex t C onventions Convention Description Text represented as screen display This typeface is used to represent displays that appear on your terminal screen, for example: Login: Text represented as commands This ...

  • IBM 09-0572-000 - page 14

    1 I NTRODUCTION The 3Com  T okenLink  III 16/4 ISA T oken R ing Adapter (3C619C) is a 16-bit network adapter . T he 3C619C adapter can be installed in any IBM  -compatible UL  -listed PC with an Industr y Standar d Architecture (ISA) bus or Extended Industr y Standar d Architecture (EISA) bus. T ok enLink III 16/4 ISA T ok en R ing Adap ...

  • IBM 09-0572-000 - page 15

    1-2 C HAPTER 1: I NTRODUCTION The 3C619C adapter can be configured in one of tw o modes: 3Com mode or IBM mode. 3C om mode increases the number of available IRQ channels fr om 4 to 8 and the number of I/O base addresses from 2 to 32. Y ou can install up to six adapters per PC. 3Com drivers (No vell  NetWare  and NDIS) ar e supplied on the T ...

  • IBM 09-0572-000 - page 16

    Installation and Configuration Options 1-3 Figure 1-1 Adapter Installation and C onfiguration Inspect adapter Connect adapter cable to UTP network Install adapter Connect adapter cable If memory manager is installed, exclude memory range D8000–DBFFF Network cabling type ? UTP STP Yes No Connect adapter cable to STP network Use AutoLink installat ...

  • IBM 09-0572-000 - page 17

    1-4 C HAPTER 1: I NTRODUCTION Standard Installation and C onfiguration The standard installation and configuration procedur es can be used to configure the 3C619C adapter , test the adapter , and install drivers. F or more information about these procedur es, refer t o Chapter 4, “Standard Installation and Configuration,” Chapter 6, “Inst ...

  • IBM 09-0572-000 - page 18

    100% Compatibility 1-5 Money-Back Guar antee If a 3Com T ok enLink III 16/4 adapter is not 100% compatible (as defined above) with an y driver or application written to function on an IBM adapter , 3Com will refund the purchase price of the adapter . Customers who believ e the T okenLink III 16/4 adapter they have pur chased is not compatible shou ...

  • IBM 09-0572-000 - page 19

    2 I NSTALLING THE 3C619C A DAPTER This chapter describes how t o install a 3Com 3C619C token ring adapter in an ISA or EISA PC and connect it to the network. The procedures in this chapter ar e designed for a first-time user . This chapter consists of the following sections: ■ PC Requirements ■ T ak ing Safety P recautions ■ Inspecting the A ...

  • IBM 09-0572-000 - page 20

    2-2 C HAPTER 2: I NSTALLING THE 3C619C A DAPTER Figure 2-1 3C619C Adapter Installation Inspect adapter Connect STP cable to network Install adapter Connect cable to installed adapter Network cabling type ? STP UTP Yes No Connect UTP adapter cable to network Go to Chapter 3 Go to Chapter 4 Install single adapter as a NetWare DOS ODI client ? ...

  • IBM 09-0572-000 - page 21

    PC Requirements 2-3 PC Requirements Installation of the 3C619C adapter requires the f ollowing: ■ An ISA- or EISA-bus PC with at least 640 K of RAM and an 80386 processor . ■ An available 16-bit (ISA) or 32-bit (EISA) expansion slot. ■ A high-density 3.5 inch floppy diskette drive. ■ Network drivers . ■ Cabling type 3 (UTP) or types 1 or ...

  • IBM 09-0572-000 - page 22

    2-4 C HAPTER 2: I NSTALLING THE 3C619C A DAPTER T aking Safety Precautions W ARNING: The adapter board is installed in a PC that operates with v oltages that can be lethal. Before you remov e the cov er of your PC, you must obser ve the follo wing steps to protect yourself and pr event damage to the PC’ s components . 1 T urn off the PC and unplu ...

  • IBM 09-0572-000 - page 23

    Installing the Adapter 2-5 4 Check the adapter for an y visible signs of damage. If you find a problem, immediately notify your authorized network supplier and the carrier that delivered the adapt er . After you hav e unpacked the adapter , complete the Pr oduct Registration C ard at the back of this manual and return it to 3Com. Or call 1-800-NET ...

  • IBM 09-0572-000 - page 24

    2-6 C HAPTER 2: I NSTALLING THE 3C619C A DAPTER Figure 2-3 Removing the Backplate 2 Remove the scr ew holding the expansion slot ’ s backplate , as shown in F igure 2-3. Y our PC may look different from the one illustr ated, particularly if it is an EISA PC. With an EISA PC, use any empty slot. 3 Insert the 3C619C adapter into the empt y expansio ...

  • IBM 09-0572-000 - page 25

    Connecting to the Network 2-7 Figure 2-4 Installing the Adapter C onnec ting to the Network Connect one of the following types of network cables to the 3C619C adapter . T ok enLink III adapters support industr y-standar d token ring type 3 (UTP) or types 1 or 6 (STP) cabling. These types of cable follow IEEE 802.5 specifications . CA UTION: Make s ...

  • IBM 09-0572-000 - page 26

    2-8 C HAPTER 2: I NSTALLING THE 3C619C A DAPTER C onnec ting to S hielded T wisted-pair (STP) Cable 1 Locat e the adapter ’ s DB-9 connector on the backplate, as shown in F igure 2-5. Figure 2-5 Attaching the STP Cable with the DB-9 C onnec tor 2 Locat e the DB-9 connec t or on the shielded twisted-pair cable. 3 Connect the cable ’ s DB-9 conne ...

  • IBM 09-0572-000 - page 27

    Connecting to the Network 2-9 C onnec ting to Unshielded T wisted-pair (UTP) Cable 1 Locat e the adapter ’ s RJ-45 por t on the backplate , as shown in F igure 2-6. Figure 2-6 Attaching the UTP Cable with the RJ-45 C onnec tor 2 Align the RJ-45 plug on the end of the unshielded twisted-pair cable with the notch on the adapter’ s por t. 3 Insert ...

  • IBM 09-0572-000 - page 28

    3 U SING THE A UTO L INK F EATURE FOR N ET W ARE The AutoLink aut o installation feature for NetW are configures the adapter as a NetW are DOS ODI client. The AutoLink installation steps are depicted in F igure 3-1. Figure 3-1 AutoLink Installation P rocess This chapter describes the AutoLink pr ogram requirements, ways to a void memor y conflict ...

  • IBM 09-0572-000 - page 29

    3-2 C HAPTER 3: U SING THE A UTO L INK F EATURE FOR N ET W ARE ■ Logs in to the server and updates the NetW are client software if a 3Install account exists on the ser v er ; otherwise, the client software is installed from the T okenDisk diskette. ■ Modifies the CONFIG.SY S, A UTOEXEC.BA T , and NET .CFG files. ( The previous versions of the ...

  • IBM 09-0572-000 - page 30

    Avoiding Memory Manager Conflicts 3-3 A voiding Memory Manager Conflicts If you are using a memory manager on your PC (all PCs running Microsoft Windows ha ve a memor y manager such as EMM386 or its equivalent), you need to inf orm the memor y manager of the memor y used by the 3C619C adapter . The 3C619C adapter in its default configuration requ ...

  • IBM 09-0572-000 - page 31

    3-4 C HAPTER 3: U SING THE A UTO L INK F EATURE FOR N ET W ARE Using the A utoLink F eature F ollow these steps to use the AutoLink f eature: 1 Place the T ok enDisk diskette in a floppy drive on your PC and make that drive the active driv e. For example , type: A: [Enter] 2 T ype at the prompt: AUTOLINK [Enter] The first time you use the T okenD ...

  • IBM 09-0572-000 - page 32

    4 S TANDARD I NSTALLATION AND C ONFIGURATION This chapter describes how t o configure the 3C619C adapter in a DOS or OS/2 PC, using the steps shown in Figur e 4-1. Figure 4-1 Standard Installation and Configuration The standard installation and configuration process r equires that you configure the adapter , install the network driver , and mod ...

  • IBM 09-0572-000 - page 33

    4-2 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION The ISA adapter can be configured aut omatically or manually . Automatic configuration selects configuration values for the adapter . Manual configuration allows you to select the resources yourself . If you are installing a single adapter and preparing y our PC for use as a Novell NetW ...

  • IBM 09-0572-000 - page 34

    Auto Configuring the 3C619C Adapter in an ISA PC 4-3 3 Place the T ok enDisk diskette in a floppy drive on your PC and make that drive the active driv e. For example , type: A: [Enter] 4 T ype at the prompt: INSTALL [Enter] 5 The first time you use the diskett e to install the adapter software, a software license screen appears. T o accept the te ...

  • IBM 09-0572-000 - page 35

    4-4 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION 8 When prompted , select the operating mode and speed . The 3C619C adapter off ers the following choices: ■ 3Com mode , 16 Mbps ■ 3Com mode , 4 Mbps ■ IBM mode, 16 Mbps ■ IBM mode, 4 Mbps 3Com mode pro vides you with the features of IBM mode as well as additional I/O address options ...

  • IBM 09-0572-000 - page 36

    Changing Software Option Settings 4-5 If you are running Windows NT or Windows 95 and installing a single adapter , the adapter’ s default configuration can be used. Install the driv er as described in Chapter 6. I f the configuration is not suitable, you can change the settings by following the pr ocedure in this chapter . The configuration p ...

  • IBM 09-0572-000 - page 37

    4-6 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION T o change the sof twar e option settings, follow these steps: 1 Make sure the 3C619C adapter has been properly installed in your PC (ref er to Chapter 2 for instructions). 2 Boot your PC under DOS, version 3.2 or later . When you configure adapters , memor y conflicts may occur . T o hel ...

  • IBM 09-0572-000 - page 38

    Changing Software Option Settings 4-7 7 When the next screen appears, select Configuration and Diagnostic Progr am. 8 Highlight Install and press [Enter]. 9 Press [Ent er] to selec t C onfigure Adapter . A screen similar to the one shown in F igure 4-3 appears. Figure 4-3 Adapter C onfiguration Screen 10 Use the arrow key s to highlight a desire ...

  • IBM 09-0572-000 - page 39

    4-8 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION If you want to use the same settings on other adapters , you can sav e the configuration settings to a file. Select <Save> under the <F ile O ptions> c ommand button in the Adapter Configur ation dialog box. Enter a filename, for example: 3CTOK.SET Select a director y using ...

  • IBM 09-0572-000 - page 40

    Changing Software Option Settings 4-9 This completes the installation and configuration process . The next step is to install the network drivers. See Chapt er 5, “Installing Network Drivers , ” or Chapt er 6, “Installing the Network Driver f or Windows . ” ...

  • IBM 09-0572-000 - page 41

    5 I NSTALLING N ETWORK D RIVERS This chapter describes how to install the network driv ers. F igure 5-1 depic ts the menu-driven netw ork driver installation steps. F or information on Windows NT or Windows 95, see Chapter 6. Figure 5-1 Network Drivers Installation P rocess If you used the AutoLink feature , the NetWar e DOS ODI driver is already i ...

  • IBM 09-0572-000 - page 42

    5-2 C HAPTER 5: I NSTALLING N ETWORK D RIVERS The follo wing net work drivers are on the T okenDisk diskette: ■ Novell NetW are DOS ODI driver (3CT OKEN.COM) ■ NetW are OS/2  ODI (3CTOKEN.SY S) ■ NetW are ser v er driver (3CTOKEN.LAN) ■ NDIS 2.01 DOS driver (TLNK3.DOS) ■ NDIS 2.01 OS/2 driver ( TLNK3.OS2) ■ NDIS 3.0 driver for Window ...

  • IBM 09-0572-000 - page 43

    Installing the Novell NetWare Driver 5-3 2 When the next screen appears, select Install Novell NetW are Drivers , as shown in Figur e 5-3, and press [Enter]. 3 When the next screen appears, select Copy DOS ODI Client Driver . Figure 5-2 Main Menu with Network Drivers Option Selected Figure 5-3 Network Drivers Menu ESC=Cancel F1=Help TokenDisk for t ...

  • IBM 09-0572-000 - page 44

    5-4 C HAPTER 5: I NSTALLING N ETWORK D RIVERS 4 At the prompt , enter a path for the destination of the driver , or accept the default. 5 Exit to DOS and follow the instructions in the next section to make the necessary changes to your A UTOEXEC.BA T and C ONFIG.SYS files. Refer to No vell’ s NetW are ODI Shell for DOS or Novell’ s W orkstatio ...

  • IBM 09-0572-000 - page 45

    Installing the Novell NetWare Driver 5-5 Installing the OS/2 Network Driv er for NetW are The T okenDisk diskette includes the Novell NetW are OS/2 ODI driver (NET W AREODI3CTOKEN.SY S). Instruc tions f or installing this driver are pro vided in the NET W AREODIOS2REQ.T XT file. Installing the Ser ver Driv er for NetW are The T okenDisk disk ...

  • IBM 09-0572-000 - page 46

    5-6 C HAPTER 5: I NSTALLING N ETWORK D RIVERS Installing the NDIS 2.01 Driver The Network Driver Int er face Specification (NDIS) was developed by Microsoft and 3Com. This software specification is used in network operating systems such as IBM LAN Server or M icrosoft LAN Manager to create drivers f or network adapters. The NDIS Driver Installati ...

  • IBM 09-0572-000 - page 47

    Installing the NDIS 2.01 Driver 5-7 Updating the PC Startup Files This sample procedure describes ho w to modify the PRO TOC OL.INI and CONFIG.SYS PC startup files to load the NDIS drivers for a PC running LAN Manager . 1 Create a LANMAN subdir ec tory from the root of y our boot disk using the following c ommand: MD LANMAN 2 Build a PRO TOC OL.I ...

  • IBM 09-0572-000 - page 48

    5-8 C HAPTER 5: I NSTALLING N ETWORK D RIVERS NDIS Sy stems with Multiple Adapters If you are installing more than one 3C619C adapter , the PRO TOC OL.INI file must be modified to bind the driver to each adapter . P arameters must be added to the file to distinguish each adapter attached to the same driver . These parameters with their correspon ...

  • IBM 09-0572-000 - page 49

    Updating the Current NDIS Driver 5-9 Updating the C urrent NDIS Driv er If you are updating an existing NDIS driver (rather than installing one for the first time), follow these st eps: 1 Fr om the main menu, selec t Network Drivers and press [Enter]. 2 Select NDIS Driver Installation and Information. 3 Select Update NDIS Driver and press [Enter]. ...

  • IBM 09-0572-000 - page 50

    5-10 C HAPTER 5: I NSTALLING N ETWORK D RIVERS T o use the IBM 16/4 T oken Ring Adapter drivers supplied with your network operating system, copy them to y our PC and follow an y provided instructions. Using Remote P rogram Load (RPL) The 3C619C adapter contains a built-in RPL facility for loading boot images from Novell NetW are , IBM LAN S erver ...

  • IBM 09-0572-000 - page 51

    Using IBM Drivers 5-11 Enabling RPL The follo wing instruc tions explain how t o use the RPL program when your PC has both a hard disk driv e and a floppy disk drive. Ref er to your network operating system documentation for the steps to be performed on the network to use RPL and f or information on different drivers that you can load with RPL. T ...

  • IBM 09-0572-000 - page 52

    5-12 C HAPTER 5: I NSTALLING N ETWORK D RIVERS Disabling RPL T o disable RPL: 1 Boot your PC under DOS. 2 Make sure that the backup cop y of the T okenDisk diskette is in a floppy drive on y our PC. 3 At the diskette pr ompt, type: 3TOKDIAG [Enter] 4 Fr om the Install pull-down menu, selec t C onfigure Adapter . 5 Using the arrow key s, move to B ...

  • IBM 09-0572-000 - page 53

    6 I NSTALLING THE N ETWORK D RIVER FOR W INDOWS This chapter describes how t o install the net work driver for Windows NT and Windows 95. The 3Com NDIS 3.0 netw ork driver suppor ts Microsoft Windows NT Version 3.51 and Microsoft Windows 95. Installing the Network Driv er for Windows NT The T okenDisk diskette includes the NDIS 3.0 driver (WINNT35 ...

  • IBM 09-0572-000 - page 54

    6-2 C HAPTER 6: I NSTALLING THE N ETWORK D RIVER FOR W INDOWS 7 At the prompt , type A:WINNT351ISA if you installed the adapter in an ISA slot. Type A:WINNT351EISA if you installed the adapter in an EISA slot using the EISA configuration utility (that is , auto-sense is enabled and the I/O base address = EISA). 8 Click the OK button to select ...

  • IBM 09-0572-000 - page 55

    Installing the Network Driver for Windows 95 6-3 5 Fr om the S elect Network Component T ype dialog box, double-click Adapter . 6 Fr om the S elect Network Adapters dialog bo x, click Hav e Disk. 7 Insert the T okenDisk diskette in the floppy driv e. 8 In the Copy Manufacturer’ s Files F rom selection box, type the following: A:WIN95 9 Click OK ...

  • IBM 09-0572-000 - page 56

    7 T ROUBLESHOOTING This chapter describes inf ormation for isolating and solving problems. It contains the following sections: ■ Adapter LEDs ■ Using the T okenDisk Disk ett e Diagnostic Program ■ Diagnostic T est Types ■ Adapter Statistics and Inf ormation ■ When T ests F ail ■ T roubleshooting Tips ■ Additional Inf ormation Adapt er ...

  • IBM 09-0572-000 - page 57

    7-2 C HAPTER 7: T ROUBLESHOOTING Figure 7-1 Adapter LEDs When lit, the green LED (labeled “4”) indicates that the adapter is set to 4 Mbps speed and is correctly inser ted int o the ring. When lit, the yellow LED (labeled “16”) indicates that the adapter is set to 16 Mbps and is correctly inser ted into the ring . Using the T ok enDisk Disk ...

  • IBM 09-0572-000 - page 58

    Using the TokenDisk Diskette Diagnostic Program 7-3 If you have alr eady installed the net work driv er , you need to reboot and press [F5] or use a DOS diskette to b ypass the drivers before y ou run the diagnostic program. Use a DOS diskette if you ar e running DOS 5.0 or earlier. If you are running Windows NT , boot the DOS par tition or boot fr ...

  • IBM 09-0572-000 - page 59

    7-4 C HAPTER 7: T ROUBLESHOOTING Diagnostic T est T ypes The tests performed by the T okenDisk diskette C onfiguration and Diagnostic Pr ogram are divided into Group 1 and Group 2 tests. A lobe cable must be c onnected from the selected adapter to a retiming conc entrator or MAU for all tests . Group 1 Diagnostics Group 1 diagnostics test physical ...

  • IBM 09-0572-000 - page 60

    Diagnostic Test Types 7-5 AIP Checksum T est This test verifies that the adapt er ’ s node ID , channel identifier , and suppor ted function identifiers such as data rate, shared RAM, and transmit buffer size are corr ec t. Shared RAM Boundary/D omain T est This test verifies that the shar ed RAM base address is aligned on the proper address ...

  • IBM 09-0572-000 - page 61

    7-6 C HAPTER 7: T ROUBLESHOOTING Group 2 Diagnostic The Group 2 diagnostic (A dapter W rap T est) is a wrap test that causes all user-transmitted data to be sent and receiv ed without going to the network. A lobe cable must be c onnected from the selected adapter to a retiming conc entrator or MAU for all tests . A lobe cable is the section of cabl ...

  • IBM 09-0572-000 - page 62

    Diagnostic Test Types 7-7 If you want to run the tests continuously , selec t the Continuous option in the T est Setup dialog box, as described in the next section, “Changing the T est Setup.” Figure 7-3 T est Menu Figure 7-4 Run T ests Dialog Box Q uit V iew S elect F1=Help Diagnostic and Manual Configuration Program Selected Adapter 3Com 3C61 ...

  • IBM 09-0572-000 - page 63

    7-8 C HAPTER 7: T ROUBLESHOOTING Changing the T est Setup If you want to change the test parameters , follow these steps: 1 Choose the <T est Setup> command button in the Run T ests dialog box shown in F igure 7-4. The T est Setup dialog box appears, as shown in F igure 7-5. Figure 7-5 T est Setup Dialog Box 2 Press [ T ab] to move from fiel ...

  • IBM 09-0572-000 - page 64

    Adapter Statistics and Information 7-9 When T ests F ail If any test fails , you can get additional information b y highlighting the test that failed in the Run T ests dialog box shown in F igure 7-4, and pressing [Enter]. Y ou can also highlight the <Zoom> command button and pr ess [Enter]. The program notifies you of the err or and suggest ...

  • IBM 09-0572-000 - page 65

    7-10 C HAPTER 7: T ROUBLESHOOTING Adapter Inf ormation Use the V iew pull-down menu and select Adapter Information, or press [F8] from the main screen. An example of the A dapter Information screen is sho wn in Figure 7-7. Figure 7-7 Adapter Inf ormation Use the scroll bar to display the full list of paramet ers on this screen. When T ests F ail If ...

  • IBM 09-0572-000 - page 66

    When Tests Fail 7-11 The follo wing information is displayed on the screen, indicating what to do when the specific test fails. MMIO Register W rite/Read T est F ailure ■ Check the ROM base address setting on the adapter and make sure that it is not being used by another device. ■ Run the test three times with a delay of at least 30 seconds be ...

  • IBM 09-0572-000 - page 67

    7-12 C HAPTER 7: T ROUBLESHOOTING Shared RAM W rite/Read T est F ailure ■ Make sure the shared RAM address does not conflict with the adapter ROM or another device. ■ Run the test three times with a delay of at least 30 seconds between each test. If the error persists , power do wn the PC and tr y once more. Timer T est F ailure ■ The adapte ...

  • IBM 09-0572-000 - page 68

    Troubleshooting Tips 7-13 Close A dapter T est F ailure ■ Make sure a lobe cable is properly connected to the adapter and that the other end of the cable is connected to a DA U, MAU, or CA U. ■ Run the test three times with a delay of at least 30 seconds between each test. If the error persists , power do wn the PC and tr y once more. Adapter W ...

  • IBM 09-0572-000 - page 69

    7-14 C HAPTER 7: T ROUBLESHOOTING 4 Make sure that the settings (memory allocations, interrupts, and so on) for the adapter do not conflict with the PC or other adapter boards installed in the PC. Refer to Appendix B, “Specifications.” 5 Install the adapter in another slot and run the diagnostic tests again to make sure the slot is not def ec ...

  • IBM 09-0572-000 - page 70

    Additional Information 7-15 12 Replace the failed adapter with a known working adapter . If the second adapter fails, something is probably wrong with the test envir onment, not the adapter . Additional Inf ormation T roubleshooting help can be found in three other locations . They are as f ollows: ■ Error messages ■ On-line information ■ T e ...

  • IBM 09-0572-000 - page 71

    A U SING THE C ONFIGURATION AND D IAGNOSTIC P ROGRAM The T okenDisk diskette C onfiguration and Diagnostic Program is arranged in the hierarchy shown in F igure A-1. Figure A-1 Menu Hierarchy Y ou can use the k eyboard (function keys or speed keys) or a mouse to access the command buttons. Each access method is discussed in this appendix. Exit (F3 ...

  • IBM 09-0572-000 - page 72

    A-2 A PPENDIX A: U SING THE C ONFIGURATION AND D IAGNOSTIC P ROGRAM Using the K eyboard The follo wing table describes the k eys t o use with the T okenDisk disk ett e Configuration and Diagnostic Program. Speed Ke ys Pr ess [Alt] and the highlighted letter in any menu item or command button to activate that function. T able A-1 Definition of Key ...

  • IBM 09-0572-000 - page 73

    Using the Mouse A-3 Using the Mouse If you have a mouse , you can use it to click on any of the menu items, command buttons , or listed items in a dialog box. Make sure that a mouse driver is loaded . Choosing a Menu Item Listed below are the menu it ems in the T okenDisk diskette Configuration and Diagnostic P rogram. Each menu item is explained ...

  • IBM 09-0572-000 - page 74

    A-4 A PPENDIX A: U SING THE C ONFIGURATION AND D IAGNOSTIC P ROGRAM Using the F ile Options The F ile Options are located in dialog boxes on the Run T ests, T est S etup , and Configure A dapter screens. The options are: ■ Load: loads a file from a selected directory . ■ Save: lets you sa ve the currently displayed inf ormation to a file. ? ...

  • IBM 09-0572-000 - page 75

    Exiting the Program A-5 T o print the help file, first exit the program. At the DOS prompt, enter the print command applicable to your PC software . For example, type: TYPE 3CTOKENG.HLP> PRN [Enter] Exiting the Pr ogram T o exit the program, press [Esc] until the DOS prompt appears . Using the C ommand Line Y ou can use the command line to run ...

  • IBM 09-0572-000 - page 76

    B S PECIFICATIONS This appendix describes the specifications for the 3C619C adapter and contains the following sections: ■ Cabling ■ Pin Assignments ■ Configuration Options Cabling 3C619C adapters support industr y-standar d token ring cabling that follows IEEE 802.5 specifications . Use cabling type 3 (UTP) or types 1 or 6 (STP). Pin Assi ...

  • IBM 09-0572-000 - page 77

    B-2 A PPENDIX B: S PECIFICATIONS Figure B-1 DB-9 Connector Pin Assignments Figure B-2 RJ-45 Connector Pin Assignments 4 16 RX TX RX TX 1 2 3 4 5 6 7 8 9 4 16 1 2 3 4 5 6 7 8 TX (3) 12345678 RX (4) RX (5) TX (6) ...

  • IBM 09-0572-000 - page 78

    Configuration Options B-3 C onfiguration Options This section contains the configuration options for the 3C619C adapter . The follo wing options are available: ■ Configuration Mode ■ Ring Speed ■ I/O Base Address ■ BIOS/MMIO Address L ocation ■ Shared RAM P age Size and Address Range ■ Interrupt Request L e vel ■ Memor y Mode ■ I ...

  • IBM 09-0572-000 - page 79

    B-4 A PPENDIX B: S PECIFICATIONS Ring Speed The 3C619C adapter operates at either 4- or 16-Mbps ring speed. The adapter ring speed must match the speed of the token ring network. The default is 16 Mbps. I/O Base Addr ess In IBM mode when only one adapter is installed , it is designated the Primary adapter . The Primary/Alternate option can be chang ...

  • IBM 09-0572-000 - page 80

    Configuration Options B-5 BIOS/MMIO Addr ess Location There are 16 possible 8 KB blocks of PC memory that can be assigned for accessing the ROM area of the 3C619C adapt er . The factor y default ROM address for the adapt er is C C000–CDFFF . The 16 ROM address locations are as follo ws, with the default in bold : The BIOS/MMIO address selected mu ...

  • IBM 09-0572-000 - page 81

    B-6 A PPENDIX B: S PECIFICATIONS If a conflict exists, you may have t o change the settings of other adapters or options that are in your PC. The 30 RAM address ranges are as f ollows, with the default in bold : Interrupt Request Le vel A 3C619C adapter can operate on one of f our interrupt levels for IBM mode (2 [9], 3, 6, or 7), or one of eight ...

  • IBM 09-0572-000 - page 82

    Configuration Options B-7 Other Configur ation Options The T okenDisk diskette Configuration and Diagnostic Pr ogram also allows the selection of the following additional parameters: Memory Mode – allows operation with 8-bit or 16-bit memor y inter faces. The default is 16-bit, but the 8-bit option is provided f or back ward compatibility with ...

  • IBM 09-0572-000 - page 83

    C E RROR M ESSAGES This appendix contains an alphabetical list of the error messages that may appear when you use the T okenDisk diskette Configuration and Diagnostic P rogram for the 3C619C adapter . F or information about running the adapter ’ s diagnostic program, refer to Chapt er 7, “ T roubleshooting,” and to Appendix A, “Using the C ...

  • IBM 09-0572-000 - page 84

    C-2 A PPENDIX C: E RROR M ESSAGES An adapter was configured from EISA t o ISA mode, but the EISA configuration utility has not run yet. Place your EISA configuration diskette in drive A, and reboot the PC. An EISA configured adapter is installed in an ISA PC. Use the Configure A dapter option to reconfigure the I/O Base Addr ess to an ISA set ...

  • IBM 09-0572-000 - page 85

    Messages C-3 The adapter’ s BIOS/MMIO base address is in conflict with another device installed in the system. T o run diagnostic tests, you must reconfigure the adapt er to another BIOS/MMIO base address. The BIOS/MMIO domain conflicts with the Shared RAM domain. Select another memor y segment for either the Shared RAM or BIOS/MMIO domain. Th ...

  • IBM 09-0572-000 - page 86

    C-4 A PPENDIX C: E RROR M ESSAGES The value xxxx at line xxxx in the configuration file is not suppor ted . A list of supported option settings is provided in the INSTRUCT .TXT file in the DIAG subdirector y of this diskette. The value xxxx on the command line is not supported. Suppor ted option settings are described in the INSTRUCT .T X T fi ...

  • IBM 09-0572-000 - page 87

    Messages C-5 Unable to locate an unused shared RAM base addr ess. Try the following: 1. Boot the PC with no drivers or TSR’ s loaded. 2. If a Memor y Manager is loaded, ex clude from it the memor y segment to be assigned to the 3C619C adapters . Unable to recognize v alue xxxx at line xxxx in the configuration file. Please change to a v alid se ...

  • IBM 09-0572-000 - page 88

    D T ECHNICAL S UPPORT 3Com pro vides easy access to technical suppor t inf ormation through the variety of services described in this appendix. On-line T echnical Ser vices 3Com off ers worldwide product suppor t seven da ys a week, 24 hours a day , through the f ollowing on-line systems: ■ 3Com Bulletin Board Service (3ComBBS) ■ W orld Wide We ...

  • IBM 09-0572-000 - page 89

    D-2 A PPENDIX D: T ECHNICAL S UPPORT W orld Wide W eb Site Access the latest netw ork ing inf ormation on 3Com ’ s World Wide Web sit e by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and suppor t, 3Com ’ s latest news releases, selected articl ...

  • IBM 09-0572-000 - page 90

    Support from Your Network Supplier D-3 ■ NetF acts provides data sheets and technical ar ticles on 3Com C orporation’ s hub , bridge , router , terminal ser v er , and software products. Document 8888 provides you with an index of system product documents. Call 3ComF ac ts using your touch-tone telephone . International access numbers are: Loca ...

  • IBM 09-0572-000 - page 91

    D-4 A PPENDIX D: T ECHNICAL S UPPORT If you are outside the U.S. and Canada, contact your local 3Com sales office to find y our authorized ser vice pro vider : Returning Pr oduc ts for Repair A product sent directly to 3Com for r epair must first be assigned a Return Materials Authorization (RMA) number . A product sent to 3Com without an RMA nu ...

  • IBM 09-0572-000 - page 92

    G LOSSARY 3Com mode A mode of operation for the 3Com T ok enLink III adapter that provides expanded configuration options f or the adapter and drivers. CA U Controlled access unit. Configur ation The software settings that allow differ ent hardware components of a PC to communicate with one another . DA U Dual access unit. Driver A program, usual ...

  • IBM 09-0572-000 - page 93

    2 G LOSSARY IEEE 802.5 The standard f or the token ring access method and Physical layer specifications dev eloped by a subcommittee of the Institute for Electrical and Electronics Engineers (IEEE) 802 committee. Input/Output (I/O) The method , medium, or device (such as a keyboard, monitor , floppy disk, hard disk, network adapter , or printer) ...

  • IBM 09-0572-000 - page 94

    G LOSSARY 3 NET .CFG An ASCII file containing control information f or network protocol elements of stations and servers for a Novell NetW are environment. Network A series of nodes such as PCs , terminals , or other peripherals interconnected by a communications channel. Network adapter A circuit board located inside each PC and server on the net ...

  • IBM 09-0572-000 - page 95

    4 G LOSSARY TSR T erminate and stay r esident. A program that upon execution, loads itself (or an executable portion of itself ) into PC working memor y (RAM). It can be activated at any time with a specified key sequence. WA N Wide area network. This is a netw ork covering large distances (50 square miles or more) that ma y include pack et-swit c ...

  • IBM 09-0572-000 - page 96

    I NDEX Numerics 3C619C adapter 1-1 configuring 3-1 , 4-1 , 4-2 default settings 4-5 information 7-10 , 7-15 inspecting 2-4 installing 2-1 , 2-5 PC requirements 2-3 statistics and information 7-9 3Com Bulletin Board Service (3ComBBS) D-1 3Com mode 1-2 , 4-4 , 5-8 , B-3 3Com sales offices D-4 3ComF acts D-2 3CT OKEN.COM 5-2 3CT OKEN.SYS 5-2 , 5-5 3 ...

  • IBM 09-0572-000 - page 97

    2 I NDEX configuration options AutoSwit ch 4-6 , B-7 BIOS/MMIO base address 4-5 Boot PROM 4-6 , B-7 configuration mode 4-5 , B-3 interrupt request level 4-5 , B-6 I/O base address 4-5 , B-4 I/O mode 4-6 , B-7 IRQ driver type 4-6 , B-7 memory mode 4-6 , B-7 primary/alternate adapter B-4 RAM page size 4-5 , B-5 ring speed 4-5 , B-4 ROM address loca ...

  • IBM 09-0572-000 - page 98

    I NDEX 3 M main menu 5-3 MAU 2-8 , 7-4 , 7-6 memory conflic ts 3-3 , 4-2 , 4-6 memory manager 3-3 memory mode 4-6 , B-7 menu hierarchy A-1 menu items Install A-3 Configure A dapter A-3 Quit A-3 About A-3 Command Line Help A-3 Driver Installation Help A-3 Exit A-3 Select A-3 Select Adapter A-3 T est A-3 Echo Server A-3 Run T ests A-3 T est Setup A ...

  • IBM 09-0572-000 - page 99

    4 I NDEX RPL disabling 5-12 enabling 5-11 Run T ests dialog box 7-6 , 7-7 Run T ests menu item 7-7 running diagnostic tests 7-6 S safety precautions 2-4 setup. See configuration. shared RAM page size and address range 3-3 , 4-5 , B-5 shielded twisted-pair cable (STP) 2-8 SMART AGT .T XT file 1-4 specifications, adapter B-1 speed keys A-2 Standar ...

  • IBM 09-0572-000 - page 100

    LIMITED W ARRANTY HARDW ARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products One year Network adapters Lifetime Ethernet stackable hubs and unmanaged Ether ...

  • IBM 09-0572-000 - page 101

    3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCI ...

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