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b Maintenance and Service Guide Compaq Ev o Notebook N410c and N400c Series Document P ar t Number : 268629-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, ...
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© 2002 Compaq Computer Corporation Compaq, Evo, and the Compaq logo are trademarks of Compaq Information T echnologies Group, L.P . Microsoft and W indows are trademarks of Microsoft Corporation. Intel and Pentium are trademarks of Intel Corporation. All other product names mentioned herein may be trademarks of their respectiv e companies. Compaq ...
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Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12 1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–13 1.3 Power Management . . . ...
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iv Maintenance and Ser vice Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Compone nts . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . ...
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Contents Maintenance and Ser vice Guide v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 C Scr ...
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Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N410c and N400c Series of fer adv anced modularity , 1.20-GHz, 1.00-GHz, 850-MHz, or 700-MHz Intel Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support. The notebook prov ...
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1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Model naming con ventions are shown in T ables 1-1 through 1-3. T able 1-1 Compaq Ev o Notebook N410c and N400c Model Naming Con ventions Key N4c P 120 X2 30 0 C 128 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator N = Evo Notebook 4 = Ultra por ...
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Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N410c Models The fo llowing Evo Notebook N 410c models use config. code KVB2 and f eatures: ■ T ouchPad pointing de vice ■ 4-cell, 2.0-Ah lithium ion (Li ion) batter y pac k ■ 3-year w arranty with on-site ser vice ■ 16 MB of integrated video memory N41 ...
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1–4 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N 410c models use config. code KVBZ and f eatures: ■ T ouchPad pointing de vice ■ 4-cell, 2.0-Ah Li ion battery pack ■ 3-year w arranty ■ 16 MB of integrated video memory N410c P 120 X2 30 0 C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Den ...
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Product Description Maintenance and Ser vice Guide 1–5 N410c P 120 X2 30 0 C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America 470037-758 470037-756 470037-716 470037-753 470037-71 ...
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1–6 Maintenance and Ser vice Guide Product Description N410c P 100 X2 20 0 C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a 470040-136 470040-135 470040-044 470040-134 470040-057 470040-058 4 ...
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Product Description Maintenance and Ser vice Guide 1–7 N410c P 100 X2 20 0 C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a 470040-177 470040-176 470040-150 470040-175 470040-151 470040-152 4 ...
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1–8 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N 410c models use config. code KVBZ and f eatures: ■ T ouchPad pointing de vice ■ 4-cell, 2.0-Ah Li ion battery pack ■ 1-year w arranty ■ 16 MB of integrated video memory N410c P 120 X2 30 0 C 25 O Hong K ong 470037-594 N410c P 120 X2 30 0 C 25 2 Hong K ong ...
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Product Description Maintenance and Ser vice Guide 1–9 T able 1-3 Compaq Ev o Notebook N400c Models The fo llowing Evo Notebook N 400c models use config. code JMWZ and f eatures: ■ T ouchPad pointing de vice ■ 4-cell, 2.0-Ah Li ion battery pack ■ 1-year w arranty with on-site ser vice ■ 16 MB of integrated video memory N400c P 850 X2 20 0 ...
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1–10 Maintenance and Ser vice Guide Product Description N400c P 700 X2 20 0 C 12 6 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan English Ko r e a Latin America Latin America (NAFT A) The Netherlands 470013-784 470013-786 470013-762 470 ...
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Product Description Maintenance and Ser vice Guide 1–11 N400c P 700 X2 20 0 C 12 8 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan English Ko r e a Latin America Latin America (NAFT A) 470013-783 470013-785 470013-695 470013-781 470013-6 ...
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1–12 Maintenance and Ser vice Guide Product Description 1.2 Features The notebook has the follo wing features: ■ Intel Pentium III 1.20-GHz, 1.00-GHz, 850-MHz, or 700-MHz processor , with 256-KB integrated cache, v arying by notebook model ■ A TI Mobility M1, 8-MB SDRAM ■ 128 MB standard memory , expandable to 512 MB ■ Microsoft W indo ws ...
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Product Description Maintenance and Ser vice Guide 1–13 1.2 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly . Refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more information. ...
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1–14 Maintenance and Ser vice Guide Product Description 1.3 P ower Mana gement The notebook comes with a collection of po wer management features that extends battery operating time and conserv es power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customized by the user ■ Hotke ys for ...
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Product Description Maintenance and Ser vice Guide 1–15 1.3 Computer External Components The external components on the display and left side of the notebook are sho wn in Figure 1-2 and described in T able 1-4. Figure 1-2. Front P anel Components Ta b l e 1 - 4 Front P anel Components Item Component Function 1 V ent Allows airflo w to cool inter ...
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1–16 Maintenance and Ser vice Guide Product Description The external components on the right side of the notebook are sho wn in Figure 1-3 and described in T able 1-5. Figure 1-3. Right Side Components Ta b l e 1 - 5 Right Side Components Item Component Function 1 P ower s witch T ur ns the notebook on or off or e xits Standby . 2 Stereo speaker/ ...
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Product Description Maintenance and Ser vice Guide 1–17 3 Microphone jack Connects a single sound channel microphone. 4 PC Card eject button Ejects a PC Card from the PC Card slot. 5 PC Card slot Suppor ts 32-bit (CardBus) and 16-bit PC Cards. 6 USB connector Connects USB de vices. 7 Infrared por t Links another IrD A-compliant de vice for wirele ...
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1–18 Maintenance and Ser vice Guide Product Description The external components on the left side of the notebook are sho wn in Figure 1-4 and described in T able 1-6. Figure 1-4. Left Side Components ...
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Product Description Maintenance and Ser vice Guide 1–19 T abl e 1-6 Left Side Components Item Component Function 1 Exter nal monitor connector Connec ts an external monitor or ov erhead projector . 2 Po wer jack Connects any one of the f ollowing: ■ A C adapter ■ Optional automobile power adapter/charger ■ Optional aircraft pow er adapter 3 ...
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1–20 Maintenance and Ser vice Guide Product Description Computer ke yboard components are shown in Figure 1-5 and described in T able 1-7. Figure 1-5. Ke yboard Components (T ouc hPad Model) T able 1-7 Ke yboard Components Item Component Function 1 P ower/Standby b utton ■ T ur ns on the notebook if it is off . ■ Initiates and e xits Standby ...
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Product Description Maintenance and Ser vice Guide 1–21 3 Microphone Inputs single- channel sound to the notebook; can be used whether the notebook is open or closed. 4 Embedded numeric ke ypad Conv er ts ke ys to numeric ke ypad. 5 Cursor control ke ys Mov e the cursor around the screen. 6 P alm rest Provides T ouchP ad and T ouchPad buttons or ...
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1–22 Maintenance and Ser vice Guide Product Description Computer top components are sho wn in Figure 1-6 and described in T able 1-8. Figure 1-6. Ke yboard Components (P ointing Stick Model—Ev o Notebook N400c models only) T able 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Hard ...
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Product Description Maintenance and Ser vice Guide 1–23 4 Num lock light On: Num lock is on and the embedded numeric ke ypad is enabled. 5 Caps lock light On: Caps lock is on. 6 Scroll lock light On: Scroll lock is on. 7 Batter y light On: A battery pack is charging. Blinking: A batter y pac k that is the only av ailable po wer source has reached ...
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1–24 Maintenance and Ser vice Guide Product Description The external components on the bottom of the notebook are sho wn in Figure 1-7 and described in T able 1-9. Figure 1-7. Bottom Components ...
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Product Description Maintenance and Ser vice Guide 1–25 T able 1-9 Bottom Components Item Component Function 1 Exter nal battery release latches (2) Release the e xter nal battery pack. 2 Docking connector Connects the notebook to an optional Mobile Expansion Unit. 3 Batter y ba y Holds the primar y batter y pack. 4 Primar y battery release latch ...
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1–26 Maintenance and Ser vice Guide Product Description The notebook rear panel components are sho wn in Figure 1-8 and described in T able 1-10. Figure 1-8. Rear P anel Components T able 1-10 Rear P anel Components Item Component Function 1 Parallel connector Connects a parallel de vice. 2 Ser ial connector Connects a serial de vice. 3 Composite ...
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Product Description Maintenance and Ser vice Guide 1–27 1.4 Design Overview This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pro ...
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Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t ...
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2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indo ws 2000, W i ...
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T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ Vie w identification information about the notebook, a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache siz e, and system ...
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2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l .) P ow er-on ...
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T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests. (If you suspect a memory failure an ...
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2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the default setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings ...
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T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq ...
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2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick ...
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T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed ...
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2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oubleshooting Flo wcharts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.5 No P ow er , P ar t 4 2.6 No Video , P ar t 1 2.7 No Video , P ar t 2 2.8 ...
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T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to Fl ...
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2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC pow ...
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T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply (if ...
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2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry dif ...
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T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable). Check noteb ...
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2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, P ar t 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external ...
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T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, P ar t 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor c ...
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2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc ...
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T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading.* * Before beginning troubleshooting, always check cable connections, cable ends, a ...
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2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading fr om Hard Drive, P ar t 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to ...
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Emerson N410C - page 53
T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading fr om Hard Drive, P ar t 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS usi ...
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2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading fr om Hard Drive, P ar t 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replac ...
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T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system fil ...
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2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading fr om CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Flowchart 2.17, N ...
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T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, P ar t 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfunct ...
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2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, P ar t 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio b ...
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T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach de ...
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2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Ke yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y ...
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T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p ...
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2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and ...
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Emerson N410C - page 63
Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook ( ...
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3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 Ta b l e 3 - 1 Computer System Major Components Item Description Spare P ar t Number 1 Displays 12.1-inch, XGA, CTFT (for use only with Evo Notebook N410c models) 12.1-inch, SV GA, CTFT (for use only with Evo Notebook N400c models) 292383-001 231448-001 Miscellaneous Plastics Kit 2314 ...
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3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued) ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 Ta b l e 3 - 1 Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboard without pointing stic k (for use with T ouchP ad models) Arabic Belgian Brazilian Czech Danish Fr e n c h Fr e n c h Canadian German Greek Hebrew Hungarian Inter national Itali ...
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3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued) ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 Ta b l e 3 - 1 Computer System Major Components (Continued) Item Description Spare P ar t Number 5 Switch co ver 231453-001 6 Hard drives 40 GB 30 GB 20 GB 10 GB 265495-001 304095-001 235540-001 and 218371-001 218370-001 7 System boards (includes f an and heat sink) F or use only with ...
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3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued) ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 Ta b l e 3 - 1 Computer System Major Components (Continued) Item Description Spare P ar t Number 9 Modem cables F or use only with Evo Notebook N410c models (includes RJ45/RJ11 connector module, displa y lid s witch board, microphone, and modem/microphone/NIC cable b undle) F or use o ...
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3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3. Miscellaneous Plastics Kit Components ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-2 Miscellaneous Plastics Kit Components Spare P ar t Number 231454-001 Item Description Item Description 1 MultiP or t cover 8 R TC batter y 2 Right displa y suppor t 9 T ouchPad cab le 3 Center displa y suppor t 10 E xter nal monitor connector cov er 4 Left display support ...
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3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives 40 GB 30 GB 20 GB 10 GB 265495-001 304095-001 235540-001 and 218371-001 218370-001 2 2a 2b External diskette drive External diskette drive cable External diskette drive cradle 241995-001 and 135233-001 ...
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3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Spare P ar ts T able 3-4 Miscellaneous Spare P ar ts (not illustrated) Description Spare P ar t Number A utomobile adapter 261699-001 Battery charger 153991-001 Bluetooth MultiP ort Module 230336-001 External A C adapters 65 W , slim line 50 W , slim line 239704-001 ...
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Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 Mobile Expansion Units F or use only with Evo Notebook N410c models F or use with Evo Noteboo k N410c and N400c models 292385-001 231450-001 Pow e r c o rd s (3 W , black, 6 f eet) Aus t ra l i an Danish European/Middle Eastern/Afr ican Italian 246959-011 246959-081 246959-021 246959 ...
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3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Modems T ype III mini PCI combination 56 Kbps modem/NIC board T ype III mini PCI 56 Kbps modem board PC Card modem 233558-001 233557-001 233564-001 Modem adapters Czech German Hungarian 234963-221 304398-041 234963-211 Norwegian Swiss 234963-091 198294-111 Modem cable 234962-001 Mode ...
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Emerson N410C - page 79
Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ T o ...
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4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassem bly from the notebook, place the subassembly (and all accompanying scre ws) aw ay ...
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Emerson N410C - page 81
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or ins ...
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Emerson N410C - page 82
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electrostatic Dama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cases ...
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Emerson N410C - page 83
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground ...
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Emerson N410C - page 84
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi ...
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Emerson N410C - page 85
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding pro ...
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Emerson N410C - page 86
Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. There are 31 dif ferent T orx T8 and Phillips screws and scre wlocks, in 6 different sizes, that must be remo ved when servicing the notebook. Make special note of the size and location of each scre w during remov ...
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Emerson N410C - page 87
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.2 Disassembl y Sequence Char t Use the chart belo w to determine the section number to be referenced when removing notebook components. Ta b l e 5 - 1 Disassembly Sequence Chart Section Description # of Screws Removed 5.3 Preparing the notebook for disassemb ly 0 Primar y ba ...
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Emerson N410C - page 88
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Undock the notebook and Mobile Expansion Unit (MEU) from the docking base, if applicable. 3. Disconnect the notebook from the MEU, if appl ...
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Emerson N410C - page 89
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures b . Slide the left primary battery release latch forward 1 (Figure 5-2). c. Slide the right primary battery release latch forward and hold it in place 2 . d. Swing the front edge of the primary battery pack up and back 3 . e. Lift the primary battery pack out of the battery ba ...
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Emerson N410C - page 90
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 6. Remov e the optional external battery pack, if installed, b y follo wing these steps: a. T urn the notebook bottom side up with the front facing forward. b . Make sure the external battery pack is located behind the notebook rear panel. c. Slide the external battery release ...
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Emerson N410C - page 91
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.4 Computer Feet The base feet are adhesi ve-backed rubber pads. The base feet are included in the Miscellaneous Plastics Kit (spare part number 231454-001). Refer to Figure 5-4 for the locations of the notebook feet. Figure 5-4. Replacing the Computer Feet ...
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Emerson N410C - page 92
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 5.5 P alm Rest The palm rest must be remov ed to access the internal memory expansion slot, the hard dri ve, and the modem/NIC board. 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing forward. P alm Rest Spare P a ...
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Emerson N410C - page 93
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the four TM2.0 × 6.0 screws that secure the palm rest to the base enclosure (Figure 5-5). Figure 5-5. Removing the P alm Rest Screws 4. T urn the notebook top side up with the front facing forward. 5. Open the notebook. ...
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Emerson N410C - page 94
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 6. Press forward on the back edge of the palm rest between the right side of the space bar and the right Alt ke y to disengage the palm rest from the base enclosure (Figure 5-6). Figure 5-6. Releasing the P alm Rest ...
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Emerson N410C - page 95
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Lift up the back edge of the palm rest 1 until the R TC battery 2 and T ouchPad cables 3 pre vent it from lifting any farther (Figure 5-7). Figure 5-7. Releasing the P alm Rest (continued) ...
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Emerson N410C - page 96
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 8. While holding the palm rest at a 45 degree angle, slide the front edge of the palm rest forward 1 (Figure 5-8). 9. After the front edge of the palm rest clears the base enclosure, swing the front edge of the palm rest up and back 2 and rest the palm rest on the ke yboard 3 ...
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Emerson N410C - page 97
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 10. Remov e the R TC battery from the retaining clip 1 (Figure 5-9). ✎ The R TC battery is included in the Miscellaneous Plastics Kit (spare part number 231454-001). 11. Disconnect the T ouchPad cable 2 from the connector on the T ouchPad. Figure 5-9. Removing the R TC Batt ...
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Emerson N410C - page 98
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 ✎ Evo Notebook N400c models only —Models with pointing stick ke yboards hav e a pointing stick button cable that needs to be disconnected prior to removing the palm rest. Perform Steps 12 and 13 before removing the palm rest on a pointing stick model. 12. Release the zero ...
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Emerson N410C - page 99
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Before installing the palm rest on T ouchPad models, make sure the T ouchPad 1 and R TC battery cables 2 are routed through the respecti ve notches in the palm rest (Figure 5-11). Figure 5-11. Routing the RTC Battery and T ouchP ad Cables 5.6 Memory Expansion Board ✎ Th ...
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Emerson N410C - page 100
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 3. Remov e the TM2.0 × 6.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-12). 4. Lift the back edge of the memory expansion compartment cov er and swing it up and forward 2 . Figure 5-12. Removing the Memory Expansion Compartmen ...
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Emerson N410C - page 101
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Pull aw ay the plastic retention clips on each side of the memory expansion board 1 . The memory e xpansion board tilts upward (Figure 5-13). 6. Lift the edge of the memory expansion board and slide it gently out of the memory expansion slot at a 45-de gree angle 2 . Figur ...
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Emerson N410C - page 102
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 Follo w these steps to remov e a memory expansion board from the memory expansion slot under the palm rest: 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). 3. Pull aw ay the plastic retention clips on each side of the memory expa ...
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Emerson N410C - page 103
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.7 Har d Drive Ä CA UTION: T o prev ent damage to the no tebook and hard drive and loss of inf or mation, shut down t he notebook bef ore removing the hard drive from the hard drive ba y . Do not remov e the hard drive while the notebook is on, in Stan dby , or in Hiber nat ...
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Emerson N410C - page 104
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 3. Remov e the hard driv e spacer 1 from the base enclosure (Figure 5-15). ✎ The hard dri ve spacer is included in the Miscellaneous Plastics Kit (spare part number 231454-001). 4. Grasp the hard dri ve tab and s lide the hard driv e to the left 2 . 5. Remov e the hard driv ...
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Emerson N410C - page 105
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 Mini PCI Comm unications Boar d 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). Mini PCI Communications Boar d Spare P ar t Number Inf ormation Lucent Win Modem + Intel PRO-100 (S)P Mobile Combo Adapter T ype III mini PCI com ...
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Emerson N410C - page 106
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 3. Disconnect the modem/NIC cable from the modem/NIC board 1 (Figure 5-16). 4. Pull aw ay the retention clips on each side of the modem/NIC board 2 . The modem/NIC board tilts upward. 5. Lift the edge of the modem/NIC board and slide it out of the connector at a 45-degree ang ...
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Emerson N410C - page 107
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Ke yboard Keyb oa rd Spare P ar t Number Inf ormation Ke yboard without pointing stick (f or use with T ouchP ad models) Arabic Belgian Brazilian Czech Danish Fr e n c h F rench Canadian German Greek Hebrew Hungarian International Italian Japanese 230514-171 230514-181 23 ...
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Emerson N410C - page 108
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 Evo Notebook N400c models only —If you are removing a pointing stick ke yboard, you must first remo ve the palm rest so the pointing stick button cable can be disconnected. Refer to Section 5.5 for palm rest remov a l instructions. If you are removing a T ouchPad ke yboard, ...
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Emerson N410C - page 109
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the notebook top side up with the front facing forward. 5. Open the notebook. ✎ If you are removing a pointing stick k eyboard, make sure the palm rest has been remov ed and the pointing stick button cable is disconnected before proceeding with the follo wing steps ...
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Emerson N410C - page 110
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 8. Release the ZIF connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 (Figure 5-19). 9. Remov e the keyboard. Figure 5-19. Disconnecting the Ke yboard Cable Re verse the abov e procedure to install the keyboard. ...
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Emerson N410C - page 111
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Real Time Cloc k (RTC) Battery ✎ The R TC battery is included in the Miscellaneous Plastics Kit (spare part number 231454-001). 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). 3. Remov e the keyboard (Section 5.9). 4. Disc ...
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Emerson N410C - page 112
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 5.11 Switch Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.5). 3. Remov e the keyboard (Section 5.9). 4. Close the notebook. 5. T urn the notebook bottom side up with the rear panel facing forward. 6. Remov e the four TM2.0 ? ...
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Emerson N410C - page 113
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. T urn the notebook top side up with the front facing forward. 8. Open the notebook as far as it will open. 9. Lift up on the outside edges of the switch cov er to disengage it from the base enclosure 1 (Figure 5-22). 10. Remov e the switch cov er 2 . Figure 5-22. Removing ...
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Emerson N410C - page 114
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 5.12 Displa y 1. Prepare the notebook for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Palm rest (Section 5.5) ❏ K eyboard (Section 5.9) ❏ Switch cov er (Section 5.11) Display Spare P ar t Number Inf ormation 12.1-inch, XGA, C ...
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Emerson N410C - page 115
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Disconnect the display signal 1 and backlight 2 cables from the system board (Figure 5-23). ✎ When the display scre ws are removed, the display assembly is unsupported. Make sure to pro vide support for the display assembly when removing the display scre ws. 3. Remov e t ...
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Emerson N410C - page 116
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 ✎ When replacing the display , make sure the display cables are routed as indicated in Figure 5-24. T o ensure proper alignment of the display , loosely install the screws in the 1 , 2 , 3 , 4 sequence indicated. After all four scre ws have been loosely installed, tighten t ...
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Emerson N410C - page 117
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.13 Modem Cable 1. Prepare the notebook for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Palm rest (Section 5.5) ❏ K eyboard (Section 5.9) ❏ Switch cov er (Section 5.11) ❏ Display (Section 5.12) 2. Position the notebook so ...
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Emerson N410C - page 118
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 3. Remov e the TM2.0 × 6.0 screw 1 that secures the right display support to the base enclosure (Figure 5-25). 4. Remov e the right display support 2 . Figure 5-25. Removing th e Right Displa y Suppor t ...
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Emerson N410C - page 119
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces you. ✎ Steps 6 through 11 apply only to Evo Notebook N410c models. 6. Lift the RJ45/RJ11 connector module 1 out of the base enclosure (Figure 5-26). 7. Disconnect the microphone cable 2 from the connector on the display lid switch ...
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Emerson N410C - page 120
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 10. Disconnect the network interface card (NIC) passthrough cable 1 and NIC/switch to system cable 2 from the system board (Figure 5-27). 11. Remov e the modem cable. Figure 5-27. Removing the Modem Cab le on Evo Notebook N410c Models (continued) ...
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Emerson N410C - page 121
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 12 through 16 apply only to Evo Notebook N400c models. 12. Remov e the RJ45/RJ11 connector module 1 from the base enclosure (Figure 5-28). 13. Disconnect the microphone cable 2 from the display lid switch board. 14. Disconnect the microphone cable 3 from the system ...
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Emerson N410C - page 122
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 5.14 System Boar d 1. Prepare the notebook for disassembly (Section 5.3) and, in the order belo w , remove the follo wing components: ❏ Palm rest (Section 5.5) ❏ Hard dri ve (Section 5.7) ❏ Mini PCI communications board (Section 5.8) ❏ K eyboard (Section 5.9) ❏ R TC ...
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Emerson N410C - page 123
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Lift the inside edge of the center display support and swing it to ward the back of the notebook 1 (Figure 5-29). 3. Remov e the center display support 2 . ✎ The center display support is included in the Miscellaneous Plastics Kit (spare part number 231454-001). Figure 5 ...
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Emerson N410C - page 124
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 4. T urn the base enclosure bottom side up with the rear panel facing forward. 5. Remov e the PM2.0 × 7.0 barrel screw 1 that secures the system board to the base enclosure (Figure 5-30). 6. Evo Notebook N410c models only —Remov e the PM2.0 × 4.0 scre w 2 that secures the ...
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Emerson N410C - page 125
5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. T urn the base enclosure top si de up with the rear panel facing forward. 8. Remov e the TM2.0 × 6.0 screw 1 that secures the left display support to the base enclosure (Figure 5-31). ✎ The left display support is includ ed in the Miscellaneous Plastics Kit (spare part ...
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Emerson N410C - page 126
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 ✎ Do not remov e the screw 1 on the f an assembly or the four scre ws that secure the processor mounting bracket 2 when removing the system board (Figure 5-32). Figure 5-32. Identifying the Processor Mounting Brac ket and Fan S cr ews ...
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Emerson N410C - page 127
5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 12. Disconnect the external battery terminal 1 and speak er cables 2 from the system board (Figure 5-33). Figure 5-33. Disconnecting the Ex ternal Battery T erminal and Speaker Cables fr om the System Board ...
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Emerson N410C - page 128
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 13. Position the base enclosure so the front faces forward. 14. Use the fan and heat sink assembly to lift up and hold the right side of the system board 1 until the external battery terminal 2 and NTSC module cables 3 clear the base enclosure (Figure 5-34). Ä CA UTION: When ...
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Emerson N410C - page 129
5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures 16. Slide the system board to the left to remov e it from the base enclosure (Figure 5-35). Figure 5-35. Removing the System Boar d Re verse the abov e procedure to install the system board. ...
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Emerson N410C - page 130
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 ✎ When installing the system board into the base enclosure, place the left edge of the system board into the base enclosure first to ensure that the PC Card eject button properly f its into the slot in the base enclosure 1 . Make sure the e xternal monitor connector bracket ...
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Emerson N410C - page 131
5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures Make sure the speaker 1 , e xternal battery terminal 2 and 3 , and NTSC module cables 4 do not get trapped underneath the system board when it is installed into the base enclosure (Figure 5-37). Figure 5-37. Routing the Speaker , External Battery T erminal and NTSC Module Cab ...
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Emerson N410C - page 132
Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Height Width Depth 2.26 cm 26.67 cm 24.13 cm .89 in 10.5 in 9.5 in W eight 1.59 kg 3.5 lb Standalone (battery) power requirements Nominal operating voltage (Li ion) Maximum operating power P eak op ...
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Emerson N410C - page 133
6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Relative humidity Operating Nonoperating 10 to 90% relative hu midity , non-condensing 5 to 90% relative humi dity , 101.6° F/38.7° C maximum wet b u ...
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Emerson N410C - page 134
Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 12.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 21.16 cm 19.81 cm 30.73 cm 10.3 in 7.8 in 12.1 in Number of colors Up to 16.8 million Contrast ratio 125:1 Brightness 130 nits typical on A C power , 70 nits typical on batter y pow er , 115 nits minimum Pixel resolution P ...
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Emerson N410C - page 135
6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 12.1-inch SV GA, TFT Display Dimensions Height Width Diagonal 21.16 cm 19.81 cm 30.73 cm 10.3 in 7.8 in 12.1 in Number of colors Up to 16.8 million Contrast ratio 125:1 Brightness 130 nits typical on A C power , 70 nits typical on batter y pow er , 115 nits minimum Pixel resolution ...
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Emerson N410C - page 136
Specifications Maintenance and Ser vice Guide 6–5 T able 6-4 Hard Drives 40 GB 30 GB 20 GB 10 GB User capacity per drive 1 40.0 GB 30.0 GB 20.0 GB 10.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm 70 mm Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 4 Seek times (typical read, including setting) Single track A ver age F ...
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Emerson N410C - page 137
6–6 Maintenance and Ser vice Guide Specifications 40 GB 30 GB 20 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 22,784 2 293–560 512 Buffer size 3 2 MB 512 KB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 rpm 4200 r pm 4200 rpm T ...
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Emerson N410C - page 138
Specifications Maintenance and Ser vice Guide 6–7 Ta b l e 6 - 5 Diskette Drive Diskette size 8.89 cm 3.5 in Light On system Height 1.27 cm .05 in Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 15 (1.2 MB) T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high ...
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Emerson N410C - page 139
6–8 Maintenance and Ser vice Guide Specifications T able 6-6 CD-ROM Drive Applicable disk CD-R OM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.50 cm .59 in Disk diam ...
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Emerson N410C - page 140
Specifications Maintenance and Ser vice Guide 6–9 T able 6-7 DV D - R O M D r i v e Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.50 cm .59 in ...
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Emerson N410C - page 141
6–10 Maintenance and Ser vice Guide Specifications T able 6-8 Battery Pac ks Dimensions Primar y Lithium ion (Li ion) Height Width Depth We ig h t Cells 1.98 cm 23.01 cm 4.67 cm .22 kg 4 .78 in 9.06 in 1.84 .49 lb External Li ion Height Width Depth We ig h t Cells 2.29 cm 26.59 cm 2.29 cm .22 kg 4 .90 in 10.47 in .9 in .48 lb External Li ion High ...
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Emerson N410C - page 142
Specifications Maintenance and Ser vice Guide 6–11 T able 6-9 AC A d a p t e r W eight .18 kg 0.39 lb P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V AC RMS Nominal 1.3 A RMS 47 to 63 Hz Nominal 4/50 kV T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le fo r aud ...
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Emerson N410C - page 143
6–12 Maintenance and Ser vice Guide Specifications T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def ault)* IRQ6 Diskette driv e IRQ7 P arallel por t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Inter nal po ...
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Emerson N410C - page 144
Specifications Maintenance and Ser vice Guide 6–13 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super IO” configuration f or CPU ...
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Emerson N410C - page 145
6–14 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixe d disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk control ...
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Emerson N410C - page 146
Specifications Maintenance and Ser vice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer - OPL3 38C - 3AF Unused 3B0 - 3 ...
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Emerson N410C - page 147
6–16 Maintenance and Ser vice Guide Specifications vt T able 6-13 System Memory Map Size Memory Address System Function 640 K 00000000 - 0 009FFFF Base memory 128 K 000A0000 - 000BFFFF Video memory 48 K 000C0000 - 000CBFFF Video BIOS 160 K 000C8000 - 000E7FFF Unused 64 K 000E8000 - 000FFFFF System BIOS 15 M 00100000 - 00FFFFFF Extended memor y 58 ...
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Emerson N410C - page 148
Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 Pa ra l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 1 1 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18- ...
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Emerson N410C - page 149
A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Signal ground Ta b l e A - 3 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground 2 1 ...
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Emerson N410C - page 150
Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground 2 1 Ta b l e A - 5 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground ...
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Emerson N410C - page 151
A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 6 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receiv e - 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d 6 5 4 3 2 1 7 8 Ta b l e A - 7 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d ...
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Emerson N410C - page 152
Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 8 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Hor izontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC2B clock 8 Ground analog ...
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Emerson N410C - page 153
Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the country where the equipment is purc ...
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Emerson N410C - page 154
B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger man y VDE 1 Italy IMQ 1 Jap an M ETI 3 The ...
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Emerson N410C - page 155
P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . The power cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of th e agency responsible f or ev aluati ...
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Emerson N410C - page 156
Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication information for the scre ws used in the notebook. All scre ws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 231455-001. ...
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Emerson N410C - page 157
C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. TM2.0 × 3.0 Screw Location Ta b l e C - 1 Phillips P0 Metric 2.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 1 3.0 mm 2.0 mm 3.0 mm Where used : One screw that secures the MultiP or t cov e r to the display assemb ly (ref er to the documentation included with the MultiP or t ...
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Emerson N410C - page 158
Screw Listing Maintenance and Ser vice Guide C–3 f Figure C-2. TM2.0 × 6.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.0 × 6.0 Screw Color Qty Length Thread Head Width Black 19 6.0 mm 2.0 mm 4.0 mm Where used : 1 F our screws that secure the pa lm rest to the base enclosure (documented in Section 5.5) 2 One screw that secures the memory ex ...
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Emerson N410C - page 159
C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. TM2.0 × 6.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.0 × 6.0 Screw (Continued) Color Qty Length Thread Head Width Black 19 6.0 mm 2.0 mm 4.0 mm Where used : 1 F our screws that secure the s w itch cov er to the base enclosure (documented in Section 5.11) 2 One screw that secur ...
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Emerson N410C - page 160
Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. TM2.0 × 6.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.0 × 6.0 Screw (Continued) Color Qty Length Thread Head Width Black 19 6.0 mm 2.0 mm 4.0 mm Where used : F our screws that secure the displa y to the base enclosure (documented in Section 5.12) ...
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Emerson N410C - page 161
C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. TM2.0 × 6.0 Screw Location Ta b l e C - 3 Phillips P0 Metric 2.0 × 5.0 Screw Color Qty Length Thread Head Width Black 1 5.0 mm 2.0 mm 3.0 mm Where used : Ev o Notebook N410c models only —One screw that secures the displa y lid s witch board to the system bo ard (documented in Sectio ...
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Emerson N410C - page 162
Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. TM2.0 × 4.0 Screw Location Ta b l e C - 4 Phillips P0 Metric 2.0 × 4.0 Screw Color Qty Length Thread Head Width Black 1 4.0 mm 2.0 mm 3.0 mm Where used : Ev o Notebook N400c models only —One screw that secures the displa y lid s witch board to the system bo ard (documented in Sectio ...
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Emerson N410C - page 163
C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. TM2.0 × 4.0 Screw Location Ta b l e C - 4 Phillips P0 Metric 2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Silver 1 4.0 mm 2.0 mm 3.0 mm Where used : Ev o Notebook N410c models only —One screw that secures the system board to the system board (d ocumented in Section ...
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Emerson N410C - page 164
Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. PM2.0 × 7.0 Barrel Screw Location Ta b l e C - 5 Phillips P0 Metric 2.0 × 7.0 Barrel Screw Color Qty Length Thread Head Width Silver 1 7.0 mm 2.0 mm 5.0 mm Where used : One screw that secures the system board to the base enclosure (documented in Section 5.14) ...
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Emerson N410C - page 165
C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. TM2.0 × 4.0 Screw Locations Ta b l e C - 5 T orx T8 Metric 2.0 × 4.0 Screw Color Qty Length Thread Head Width Silver 7 4.0 mm 2.0 mm 4.0 mm Where used : 1 and 2 Ev o Notebook N410c models —Sev en screws that secure the system board to the base enclos ure (documented in Section 5.14 ...
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Emerson N410C - page 166
Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. HM5.0 × 9.5 Screwloc k Locations Ta b l e C - 6 5.0 mm × 9.5 Screwloc k Color Qty Length Thread Head Width Silver 2 9.5 mm n/a 5.0 mm Where used : T wo screwloc ks that secure the system bo ard to the base enclosure on each side of the e xter nal monitor conne ctor (documented in Se ...
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Emerson N410C - page 167
Maintenance and Ser vice Guide Index–1 Inde x A AC adapter spare part numbers 3–14 specifications 6–11 audio troubleshooting 2–25 automobile adapter, spare part number 3–14 B base enclosure illustrated 3–6 , 3–8 spare part numbers 3–7 battery components bay (primary) 1–25 charger, spare part number 3–14 light 1–23 pack (extern ...
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Emerson N410C - page 168
Index–2 Maintenance and Service Guide Inde x Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 computer specifications 6–1 connector pin assignments external monitor connector A–5 headphone jack A–2 microphone jack A–3 modem jack A–4 network interface card (NIC) jack A–4 parallel connector A–1 RJ- ...
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Emerson N410C - page 169
Inde x Maintenance and Ser vice Guide Index–3 DVD-ROM drive illustrated 3–12 OS loading problems 2–24 spare part numbers 3–13 specifications 6–9 E Easy Access buttons 1–20 electrostatic discharge 4–4 , 4–7 embedded numeric keypad 1–21 external monitor connector illustrated 1–19 pin assignments A–5 external monitor connector br ...
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Emerson N410C - page 170
Index–4 Maintenance and Service Guide Inde x MEU (Mobile Expansion Unit), spare part number 3–15 microphone 1–21 microphone jack illustrated 1–17 pin assignments A–3 Miscellaneous Plastics Kit components 3–11 illustrated 3–2 , 3–10 spare part number 3–3 , 3–11 Miscellaneous Screw Kit, spare part number 3–15 Mobile Expansion Un ...
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Emerson N410C - page 171
Inde x Maintenance and Ser vice Guide Index–5 PC Card eject button 1–17 slot 1–17 slot weight saver 3–10 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–23 pointing stick button 1–23 power cord, spare part numbers 3–15 power jack 1–19 power light 1–23 Power Management 1–14 power switch 1–16 power, ...
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Emerson N410C - page 172
Index–6 Maintenance and Service Guide Inde x switch cover illustrated 3–2 removal 5–27 spare part number 3–7 , 5–27 system board illustrated 3–6 , 3–8 installing 5–45 removal 5–37 spare part numbers 3–7 , 5–37 T tools required 4–1 TouchPad 1–21 TouchPad button 1–21 TouchPad cable illustrated 3–10 routing 5–14 transpo ...
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