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Plantronics Savi W740 - page 1
Sa vi ® W 74 0 Mul ti Dev ice Wi rel ess Hea dse t S yst em Use r G uid e ...
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Plantronics Savi W740 - page 2
Contents Welcome 4 System Requirements 4 What's in the Box 5 Base and Headset Basics 6 Accessories 7 Customize Your Headset 8 Install the Headset Battery 8 Use the Fit Kit to Assemble Your Headset 8 Right Over-the-Ear Assembly 8 Left Over-the-Ear Assembly 8 Position Your Headset 9 Over-the-Head Assembly 10 Behind-the-Head Assembly 10 Charge Yo ...
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Plantronics Savi W740 - page 3
Device Settings > Base Tab 28 Device Settings > Headset Tab 30 Device Settings > Security Tab 32 Applications Tab 32 Preferences 32 About Tab 33 Plantronics Update Manager 33 Troubleshooting 35 Headset 35 Desk Phone 36 Mobile 36 Softphone 36 3 ...
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Plantronics Savi W740 - page 4
Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W740 Wireless Headset System which has a WO2 base and a WH500 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Computer • Sup ...
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Plantronics Savi W740 - page 5
Headset and battery Base and charging cradle Over-the-head headband Behind-the-head headband Headset fit kit with earloops, eartips and foam sleeve USB cable Telephone interface cable Power supply What's in the Box 5 ...
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Plantronics Savi W740 - page 6
Base 1 Power jack 8 Computer button 2 Handset lIfter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Earloop 5 Battery 2 Eartip ...
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Plantronics Savi W740 - page 7
1 Deluxe charging cradle Charges an extra battery while charging your headset 2 Spare battery 3 Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port 4 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. Enables remote call control with your headset ...
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Plantronics Savi W740 - page 8
After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone. Positi on the battery as shown on the headset and sl ide into positi on until the bat tery sn aps into place. NOTE This product has a r epl ...
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Plantronics Savi W740 - page 9
NOTE Ensure the ea rloop is flat a gainst t he heads et befo re rotat ing. 2 Choose the si ze and s tyle of eartip that fit s most comforta bly. Al ign the eartip w ith the notch facing the mi crophone as sho wn. Pres s on to attach. NOTE Ensure the la rge end of the eartip p oints to the mi crophone . 3 To cor rectly position your he adset, see Po ...
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Plantronics Savi W740 - page 10
1 Hold t he head band so it is a ligned t o receiv e the h eadset a s shown and ins ert the headset into the he adband. 2 Rotate the he adset up . The h eadband can be w orn on the righ t or le ft side. 3 To opt imize t he posit ion of t he head set, pus h the h eadset i n so th e microp hone is close t o your mouth. 1 Align the hea dband as shown. ...
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Plantronics Savi W740 - page 11
NOTE Ensure the la rge end of the eartip p oints to the mi crophone . 3 To pos ition y our head set corr ectly, first sl ide the stem of the he adband s o the he adset f its comfor tably. 4 With a finger on the headset indicat or light , push in until the mi crophone rests a s close to your cheek as poss ible wit hout to uching. 11 ...
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Plantronics Savi W740 - page 12
1 Align the cha rging cr adle pin s with the base and pr ess firm ly unti l the cr adle res ts even ly on th e base. 2 Plug o ne end of power supply into po wer jack on bac k of the base a nd other end int o worki ng power outlet. 3 Place the hea dset in the cha rge crad le. The chargin g LED wi ll flas h green when cha rging t he headse t and t ur ...
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Plantronics Savi W740 - page 13
Choose a desk phone s etup A, B or C and conn ect cab les. A Desk p hone (s tandard) USE • Connec t one en d of the teleph one inte rface c able to the bac k of the base • Discon nect the handset coil c ord from the ba se of th e desk phone an d re-con nect it to the teleph one int erface c able jun ction b ox. • Finall y connec t the re main ...
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Plantronics Savi W740 - page 14
1 While wearing headset , short press b ase desk phone button. NOTE If you don't have rem ote call contro l throug h a lif ter (HL1 0) or c able (EH S), manu ally re move desk p hone ha ndset be fore ea ch call. 2 If you do not hear a dial ton e, open side pa nel and adjust middle configur ation sw itch A- G until you do . Defau lt setti ng A ...
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Plantronics Savi W740 - page 15
Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. 1 Press down an d hold B luetooth pairin g button (4 sec onds) on Savi b ase unti l indica tor LED flashe s red a nd blue. The bas e will remain i n ...
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Plantronics Savi W740 - page 16
1 Connec t the U SB cable . 2 Load t he Plan tronics softwar e by vis iting pl antroni cs.com/s oftware and cli ck on th e downl oad button . For a list of compati ble soft phones, visit p lantron ics.com/ softwar e 1 While wearing your he adset, s hort pr ess the base co mputer b utton. 2 Dial a call f rom your compute r softp hone. 3 End th e cal ...
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Plantronics Savi W740 - page 17
Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume/Mute button Increase the volume Press the volume button up Decrease the volume Press the volume button down Mute/unmute a call To mute/unmute the headset, press ...
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Plantronics Savi W740 - page 18
a long distan ce from the base . You c an repla ce the battery mid-cal l, witho ut losin g the c all, as long a s a cha rged bat tery is reattac hed with in 5 mi nutes. T his all ows for unlimite d talk time. Low Ba ttery W arning If you are on a call and the headset battery is cri tically low, yo u will h ear a re peated single l ow tone e very 15 ...
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Plantronics Savi W740 - page 19
Make general volume adjustments for the desk phone with the base volume dials. For computer volume adjustments, use your softphone application controls or your computer’s audio control panel (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plan ...
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Plantronics Savi W740 - page 20
This section describes the base, its buttons and their functions. Basics When y ou pres s on a b ase butt on, you are ope ning a phone li ne/audi o channe l. Depen ding on the ci rcumsta nces, yo u won’t necessa rily hea r a dia l tone u ntil yo u’ve dia led from your p hone. The ba se butt ons allo w you to switch to a di fferent phone l ine/a ...
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Plantronics Savi W740 - page 21
End Su bscript ion If the base i s in sub scriptio n mode and you want to stop th e base from sea rching f or a he adset, press the sub scriptio n button again. The sub scripti on light will b e solid red for four se conds an d then g o to it s previo us state . Disabl ing Ove r-the-Ai r Subscr iption The Sa vi syst em ships with th e over- the-air ...
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Plantronics Savi W740 - page 22
reesta blish a connect ion with your m obile ph one by pressing the ba se Bluet ooth but ton aga in, before the au to conne ction f eature w ill resu me. You ma y custo mize thi s featur e by us ing the Plantro nics Con trol Pa nel by g oing to Start > Progra ms > Pl antronic s > Pla ntronics Control Panel > Device s > Dev ice Sett i ...
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Plantronics Savi W740 - page 23
Answer a Call The ea siest w ay to an swer an incomin g call f rom the desk ph one, mo bile pho ne, or c omputer is to pre ss the headset call but ton whe n you he ar an i ncoming call. Altern atively , you ca n answer an inc oming ca ll by p ressing the bas e button for the line t hat is ringin g. NOTE If you don't have rem ote call contro l ...
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Plantronics Savi W740 - page 24
2 Dial a call u sing you r desk p hone. 3 To end the ca ll, pres s the h eadset c all butt on and hang up the han dset. Altern atively , you ca n place an outg oing cal l by pr essing y our hea dset cal l contro l butto n, then dialin g from your des k phone if the deskphon e is th e defaul t line. Place a mobil e phone call 1 While wearing your he ...
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Plantronics Savi W740 - page 25
Softphone Compatibility Remote call a nswer/en d from the head set is a vailabl e for co mpatibl e softph ones wit h no additi onal st eps by t he user except Skype ™ . For a list of compa tible s oftphone s visit plantr onics.c om/softw are . F or Skype support , follo w the st eps bel ow. 1 Skype will di splay th e follo wing mes sage dur ing t ...
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Plantronics Savi W740 - page 26
subscr ibed to the bas e. The f irst he adset is the pr imary us er’s he adset an d the nu mber in side the ne xt head set is t he numb er of gu est head sets su bscribed to the base. T he follo wing ex ample shows one pri mary hea dset wi th 2 gue st heads ets con ferenced in. 26 ...
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Plantronics Savi W740 - page 27
User preferences and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel. To acc ess the Plantro nics Co ntrol Pa nel, loa d Plant ronics s oftware by visi ting pla ntronic s.com/ softwa re and click on downlo ad butto n. To start this utility, click Start > Programs > Plantronics > ...
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Plantronics Savi W740 - page 28
Feature Settings Default General Default Line Desk phone/PC/Mobile Desk phone Range High/Med/Low High Desk phone audio bandwidth Wideband/Narrowband Narrowband PC audio bandwidth Wideband/Narrowband Narrowband Bluetooth enabled Selected/Not selected Selected Auto connect to mobile phone Selected/Not selected Selected Stop auto connect to mobile whe ...
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Plantronics Savi W740 - page 29
Base Settings Range High up to 350 ft. Medium up to 150 ft. Low up to 50 ft. To change the range with the base see Setting the Range. Audio Bandwidth for Desk phone and PC Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces ...
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Plantronics Savi W740 - page 30
Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio- Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. When Audio-Limiting is set to NOT SELECTED, the headset ...
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Plantronics Savi W740 - page 31
Feature Settings Default General Mute Tone Standard/Low/Off Off System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/ Ring Once/Ignore Ring Continuously Auto Answer Selected/Not selected Not Selected Desk Phone Desk Phone ringtone Sound 1/Sound 2/ Sound 3 Sound 1 Desk Phone volume Standard/Low/Off Standard PC PC ringtone Sou ...
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Plantronics Savi W740 - page 32
Featur e Set L ock The Pl antroni cs softw are allo ws all of the b ase set tings to be loc ked to p revent c hanges. The abilit y to lo ck/unloc k these setting s requir es a pa ssword. In orde r to loc k/unlock any se tting, follow these steps: 1 Create a new password From the Securi ty scree n, crea te and c onfirm your new passwor d in th e Fea ...
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Plantronics Savi W740 - page 33
Ring Both Headset and PC This feature gives you the option to have the PC ringtone played on both the headset as well as the PC speaker. When this feature is selected, the PC ringtone will be heard on both the PC speaker as well as the headset. When this feature is not selected, the PC ringtone will only be heard on either the headset or the PC spe ...
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Plantronics Savi W740 - page 34
Check for Updates Now You can choose to check for available software and firmware updates at any time by clicking on the Check For Updates Now button in Update Manager by clicking on the Start menu > Programs > Plantronics > Plantronics Update Manager. Install Checked Updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES, this field w ...
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Plantronics Savi W740 - page 35
My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. See Position Your Headset . Talk time performance is significantly degraded even after a full recharge. Battery is ...
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Plantronics Savi W740 - page 36
People I talk to can hear a buzz in the background. Move the base further away from your phone. See Position Your Base . If the base power supply is plugged into a power strip, plug it into the wall directly. The handset lifter is installed but does not lift the handset. Be sure the handset lifter power cord is firmly pushed into the handset lifter ...
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Plantronics Savi W740 - page 37
If the distortion is still present, lower the volume on the headset. I can no longer hear any audio through my PC Speakers. For Windows XP systems • Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Cl ...
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Plantronics Savi W740 - page 38
Avoid touching the contacts at the rear of the unit unnecessarily. If operation is interrupted by a static event, power-cycle the product to restore normal functions. NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 LR Hoofddorp © ...
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