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Crestron electronic QM-FTCC - page 1
Crestron QM-FTCC FlipTop Computer Center Operations & Installation Guide ...
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This document was prepared an d written by the Tech nical Documentation dep artment at: Crestron Electronics, Inc. 15 Volvo D rive Rockleigh, NJ 076 47 1-888-CRESTRON All brand names, product nam es and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc. ...
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Crestron QM-FTCC FlipTop Computer Center Content s FlipTop Computer Center: QM-FTCC 1 Introduc tion .......................................................................................................... 1 Features and Functions........................................................................... 1 QuickMedia Tran sport System............. ...
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Crestron QM-FTCC FlipTop Computer Center FlipT op Computer Center: QM-FTCC Introduction Features and Functions The QM-FTC C FlipTop Co mputer Cent er is part of t he Crestron MediaManager ™ line of net work devi ces, room cont rol system s and signa l routing solutions . It is available in six different models. Models DESCRIPTION MODEL NUMBER COL ...
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FlipTop Computer Center Crestron QM-FTCC This Cresnet ® device uses QuickMedia™ technology to facilitate an uncompl icated connection of audio, video, a nd computer equipm ent. All m edia and control signals are routed via a single QuickMedia ca ble for simple installation. A complete integrated room solution is created with the ad dition of a Q ...
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Crestron electronic QM-FTCC - page 7
Crestron QM-FTCC FlipTop Computer Center CresCAT-QM cable. Installation of any QM device is as simple as installing one set of QM wire s from out put to in put. Install ations are fl exible, aff ordable, an d fast. The Crestron QuickMedia cable “Cre sC AT-QM” cont ains one C AT5E cable and one Cresnet ® cable in siamese jackets . CresCAT-QM Ca ...
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FlipTop Computer Center Crestron QM-FTCC Specifications Specifications for the QM-FTCC are given in the following table. QM-FTCC Specifications SPECIFICATION DETAILS Cresnet Power Usage 8 Watts (0.33 Amp @ 24 VDC) Default Network ID 1A Video Formats RGBHV (VGA), RGsB, YP B P R Video Detection Within 2 seconds Firmware QM-FTCC.V.3.10.upg or later 2- ...
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Crestron electronic QM-FTCC - page 9
Crestron QM-FTCC FlipTop Computer Center Physical Description Refer to the physical views sho wn below. QM-FTCC Open View QM-FTCC Physical Dimensions – Top View QMI-FTCC Physical Di mensions – Top View Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-F TCC • 5 ...
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Crestron electronic QM-FTCC - page 10
FlipTop Computer Center Crestron QM-FTCC QM-FTCC-NB – Top View NOTE: The physical dimensions of the NB models are identical to the models with keypad. QM-FTCC Physical Dimensions - Front View QMI-FTCC Physical Dimensions - Front View 6 • FlipTop Computer Center: QM-FT CC Operations & Installation Guide - DOC. 6313A ...
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Crestron QM-FTCC FlipTop Computer Center QM-FTCC Bottom View QMI-FTCC Bottom View QM-FTCC Physical Dimensions - Back View QMI-FTCC Physical Dimensions - Back View Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-F TCC • 7 ...
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FlipTop Computer Center Crestron QM-FTCC QM-FTCC Physical Dimensions - Side View QMI-FTCC Physical Dimensions - Side View Controls and Ports (Top) Buttons The QM-FTCC can have 10 to 20 en gravable, replaceable, programm able buttons. All buttons are functiona lly identical and have light emitting diodes (LEDs) that serve as user fee dback indicator ...
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Crestron electronic QM-FTCC - page 13
Crestron QM-FTCC FlipTop Computer Center COMPUTER This female DB15HD connector is used for connecting a computer’s RGB video out put to the presentatio n system. A co rrespondin g 3.5 mm mini-jack i s provided for the computer sound card output. This port can automatically detect the presence of an H-sync vi deo signal to support RGBHV and RGBS, ...
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Crestron electronic QM-FTCC - page 14
FlipTop Computer Center Crestron QM-FTCC Ethernet 8 1 An 8-pin RJ -45 port is used for con nection to the Ethe rnet, pro viding local area network or Web access (cable is not s upp lied). Refer to the following table for the Ethernet connector signals and use an appropriate ca ble. Ethernet Connector Pinout PIN SIGNALS 1 TX + passthrough 2 TX - pas ...
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Crestron electronic QM-FTCC - page 15
Crestron QM-FTCC FlipTop Computer Center QM 8 1 This eight-pin RJ-45 tra nsport port, l ocated on the bottom side of the QM-FTCC, allows connection of the QuickM edia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or switcher. For m ore information o n QuickMedia refer to page 2. RJ-45 QuickMed ...
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FlipTop Computer Center Crestron QM-FTCC The internati onal version ( QMI-FTCC) i s equippe d with a standa rd IEC-32 0 electrical appliance coupler. The IEC (International Electrotechnical Commission) i s the internati onal standard s and conformity assessment body for all fields of electrotechnology. Indicators PWR (Power) This LED illuminates wh ...
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Crestron QM-FTCC FlipTop Computer Center Setup Network Wiring CAUTION: I n order to ens ure optim um perform ance over the full ra nge of your installation topology, Crestron Cer tified W ire, and only Crestron Certified Wire, may be used. Failure t o do so ma y incur additional charges if sup port is required to identify perfor mance deficiencies ...
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FlipTop Computer Center Crestron QM-FTCC QM Network Wiring When connecting multiple QM devices, th e route between a QM origination point (e.g ., QM-FTCC) a nd a QM e ndpoint (e. g., QM-RM CRX-BA) ca nnot have more t han two m idpoints (e.g. , QM-MD7 x2 or ot her QM switc hers). Refe r to the foll owing diag ram when c onfiguring a QM netw ork. Ref ...
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Crestron electronic QM-FTCC - page 19
Crestron QM-FTCC FlipTop Computer Center changed from a personal c omputer (PC) using System Builder ™ or Crestron Toolbox. NOTE: For detailed information on establish ing communication between the PC and control system, refer to “Com munication Settings” o n page 44. If communicat ion cannot be establishe d, refer to t he “Trouble shooting ...
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FlipTop Computer Center Crestron QM-FTCC Network Device Tree – Sub-Menu 5. Enter a ne w Net ID an d press Enter . Enter New Net ID Repeat this procedure for each additional network device requiring a Net ID change. Installation NOTE: This sect ion does not apply to NB models . The QM-FTC C is shipped with ten lar ge blank but tons. You can o rder ...
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Crestron QM-FTCC FlipTop Computer Center 3. Carefully press the two small replacem ent buttons in place, making sure LED window faces up. Use care no t to dislodge the mem brane and circuit board. NOTE: The rem ovable buttons fit snugly o n the rubbe r membrane . Remove carefully to avoid pulling the membrane from the unit. 4. The divider bar slips ...
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FlipTop Computer Center Crestron QM-FTCC Tools Required • Phillips screwdriver • Small flat-blade screwd river (for connecting the VGA cable) The cable support plate must be i nstalled bef ore mountin g the QM-FTCC to a surface. The cables are loope d th rough the cable support plate. 1. Remove the bl ank bottom plate and retain th e four #4 x ...
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Crestron QM-FTCC FlipTop Computer Center Cable Loops Through the Cable Plate NOTE: Ensure that the cab les have su fficient clearance to enable sm ooth movem ent. Allow app roximately 40 inches (102 cm ) from the top surface of the FlipTop box. Mounting to Surface The QM-FTC C is designed t o mount i n a horizontal s urface, such as a desk top, lec ...
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FlipTop Computer Center Crestron QM-FTCC Mounting Parts Supplied with the QM-FTCC PART DESCRIPTION QUANTITY Screw #6-32, Pan Head, Phillips 8 Screw #10, Pan Head, Phillips 4 Mounting Bracket 2 1. Install the eight supp lied #6-32 screws, but do no t tighten (four on th e front side and four on the rear side). Th ese will be used to secure the front ...
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Crestron electronic QM-FTCC - page 25
Crestron QM-FTCC FlipTop Computer Center Mounting Bracket Installation NOTE: Be careful not to press the buttons while clo sing the FlipTop, even though the but tons are di sabled whe n the FlipT op begins t o close and all pressed buttons are released. Hardware Hookup Refer to the following hookup diagram and, aside f rom attachin g power la st, c ...
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Crestron electronic QM-FTCC - page 26
FlipTop Computer Center Crestron QM-FTCC Underside Connections Ground Wire Connections Proper grounding is r equired. Connect the gro und from the QM transmitter (QM-FTCC) to earth ground. Connect the Cresn et shield at the QM-RMCRX-BA to th e chassis ground provid ed on the QM-RMCRX-BA. The QM-RMCRX-BA chassis must also be conn ected to an earth g ...
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Crestron electronic QM-FTCC - page 27
Crestron QM-FTCC FlipTop Computer Center Configuration Software Have a questi on or commen t about Crestr on software? Answers to f requently asked quest ions (FAQs) can be viewed i n the Onli ne Help section of the Crestro n website. To post a questio n or view questions you have submitted to Crestron’s True Blue Suppo rt, log in at http://suppo ...
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Crestron electronic QM-FTCC - page 28
FlipTop Computer Center Crestron QM-FTCC Configuring with SystemBuilder The easiest method of p rogramming, but does not offer as much flexibility as SIMPL Windows. Crestron SystemBuild er offers automati c programmi ng for such residential and commercial applications as a udio dist ribution, home theater, video co nferencing, a nd lighting. The in ...
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Crestron electronic QM-FTCC - page 29
Crestron QM-FTCC FlipTop Computer Center 2. Select the plug-in for a QuickMedia system. SystemBuilder – “Plug-in Selection” Window 3. Select the cont rol processor. NOTE: You can select any 2-Series or QM control processor as the m aster. SystemBuilder – Select a Control Processor (As the Master) 4. Specify the a udio confi guration. Choose ...
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Crestron electronic QM-FTCC - page 30
FlipTop Computer Center Crestron QM-FTCC 6. Select the device and then click the Assign QuickMedia Devices and Routing butto n located on the m enu bar, and drag the QM de vices from the library on the right side, to the QM system on the left side. SystemBuilder – Menu Bar, Assign Quic k Media Devices and Routing As devices are added from the lib ...
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Crestron electronic QM-FTCC - page 31
Crestron QM-FTCC FlipTop Computer Center Default Programming Notice Choosing Yes allows you to select one of the three d efault programming selections. Click the approp riate selection: • Program and Speech – Dual Vol ume Control • Program and Speech – Single Vol ume Control • Program Only Vol ume Control Click OK when f inish ed. Default ...
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FlipTop Computer Center Crestron QM-FTCC Routing Example – Right- Click on QM Connector 9. Build the progra m. The “Finish” window affo rds an opportun ity to set/reset network IDs an d verify hardware network IDs. 10. After completing your SystemBuilder program, click th e Build and Upload System bu tton . 28 • FlipTop Computer Center: QM- ...
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Crestron QM-FTCC FlipTop Computer Center SystemBuilder – “Finish” Window Setting Net IDs in SystemBuilder SystemBui lder provides a con venient me thod of selecting and assigning Net IDs to devices. 1. Ensure that all network de vices are connecte d to the cont rol system . 2. After completing your SystemBuild er program, click the Build and ...
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FlipTop Computer Center Crestron QM-FTCC SystemBuilder – “Finish” Window 3. On the “Finish” window, click the Set Network IDs … button to assign the network ID s. SystemBuil der provides t hree methods fo r assigning Net IDs. • Drag and drop a device f rom the pr ogram tree on the left ont o the device in the network tree on the right ...
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Crestron QM-FTCC FlipTop Computer Center SystemBuilder – “Set Network IDs” Window Configuring with SIMPL Windows NOTE: While SIM PL Windows can be use d to configure t he QM-FTCC, Crestron reco mmends System Builder software for configu ring and tuni ng a QuickMedia system. NOTE: The following are acceptable file extensions for programs that ...
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Crestron electronic QM-FTCC - page 36
FlipTop Computer Center Crestron QM-FTCC only. New users m ay be required to regi ster to obtain access to certain areas of the site (including the FTP site). NOTE: The information in this section assu mes that the reader has knowledge of SIMPL Win dows. If not , refer to th e extensive help information prov ided with the software. NOTE: In the fol ...
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Crestron electronic QM-FTCC - page 37
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Control Module Within this m odule are three slots, Basic C ontrol, Micr ophone Control s and Buttons. Drag and drop the QM-FTCC module onto the C2Net-Device slot. This symbol has default Net ID 1A. C2Net-Device, Slot 5 Setting the Net ID in Device Settings Double-click the QM-FTCC icon in the upper ...
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Crestron electronic QM-FTCC - page 38
FlipTop Computer Center Crestron QM-FTCC “Device Settings” Window NOTE: This procedure sets the Net ID for the QM-FTCC in the program only. It does not automatically set the Ne t ID for the QM-FTCC hardware. SIM PL Windows automatically change s Net ID values of a device added to a program if a duplicate device or a device with the same Net ID ...
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Crestron electronic QM-FTCC - page 39
Crestron QM-FTCC FlipTop Computer Center NOTE: Use an Anal og Initialize to send a decimal input signal t o the symbol. QM-FTCC Basic Controls – Signal Descriptions SIGNAL TYPE AND NAME DESCRIPTION Digital output: < RGB Detect > Indicates that TTL H-sync is detected on the COMPUTER input. The feedback remains high for as long as video is de ...
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Crestron electronic QM-FTCC - page 40
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Symbol – Detail View of Microphone Controls The parameters that are associated with QM inputs are stored in the transmitter. Input compensation and Mic EQ a re examples of this. This information is then transmitted along with the digital audio. Th e DSP that does the compensation and EQ are in the ...
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Crestron electronic QM-FTCC - page 41
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Microphone Control – Signal Descriptions SIGNAL TYPE AND NAME DESCRIPTION Digital inputs: < Mic1Mute > < Mic2Mute > Mutes the MIC 1/LINE 1 or MIC 2/LINE 2 audio for as long as the input is high. High/1 (level sensitive) = Mute audio; Low/0 = Un- mute audio Digital outputs: < Mic1Mute ...
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FlipTop Computer Center Crestron QM-FTCC QM-FTCC Microphone Control – Si gnal Descriptions (continued) SIGNAL TYPE AND NAME DESCRIPTION Analog outputs: < Mic1G atingL evel- F > < Mic2G atingL evel- F > Indicates the gating level for the corresponding MIC/LINE input. Analog inputs: < Mic1Gain > < Mic2Gain > Adjusts the gain ...
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Crestron QM-FTCC FlipTop Computer Center NOTE: < AttackTime> and < DecayTime> are applied t o both m icrophone inputs. NOTE: The gating level indicators will still fu nction even if the gating functio n is not enabled. NOTE: Nominal indication is reported at 20 dB below input clip lev el. Clip indication is reported at 6 dB below input ...
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Crestron electronic QM-FTCC - page 44
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Symbol – Detail View of Buttons QM-FTCC Buttons – Signal Descriptions SIGNAL TYPE AND NAM E DESCRIPTION Digital Outputs: Button presses/vertical pair < Press1 >, < Press6 > Button presses/vertical pair < Press2 >, < Press7 > Button presses/vertical pair < Press3 >, & ...
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Crestron electronic QM-FTCC - page 45
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Buttons – Signal Descriptions (continued) SIGNAL TYPE AND NAM E DESCRIPTION Digital output: < FlipTo pOpen > Indicates that the FlipTop cover is fully open. The feedback remains high for as long as the cover is open. If the cover is not fully open the signal will go low, the keypad buttons wi ...
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Crestron electronic QM-FTCC - page 46
FlipTop Computer Center Crestron QM-FTCC Gain An adjustable amplification to accommodate varying inpu t signal levels. Gating Gating is a function that mutes a microphone signal when the input sound level is below a user-set threshold (gatin g level). The following diagram demonstrates c lipping, attack time, decay time, and gating level. Visual Re ...
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Crestron electronic QM-FTCC - page 47
Crestron QM-FTCC FlipTop Computer Center Use the Realtime Mode in SystemBuilder to control phantom pow er, gain and gate settings, and to monitor the gate, normal, and clip level indicators. For information on using SystemBuilder soft ware, refer to the extensive help information provided with the software. NOTE: The input gain is indepe ndent of t ...
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Crestron electronic QM-FTCC - page 48
FlipTop Computer Center Crestron QM-FTCC 5. Set the system output volume to a desirable listening level. While providing realistic voice input and backgroun d noise levels, adjust the gating level and attack/decay tim es to eliminate undesired input while providing the best content quality. Uploading and Upgrading NOTE: Crestron recom mends using t ...
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Crestron electronic QM-FTCC - page 49
Crestron QM-FTCC FlipTop Computer Center Connect the COM B port on the QM-RMCRX-BA control system to one of the COM ports (usually COM 1) on the PC. The QM-RMCRX-BA requires the use of a n ull-m odem RS-232 cable with DB9 female connectors on both ends . Most c available cables are acceptable; they should have at least five pins for transm it, rece ...
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Crestron electronic QM-FTCC - page 50
FlipTop Computer Center Crestron QM-FTCC Crestron Toolbox – “Address Book” Window The PC communication settings sp ecified in the address book should match the pr otocol that the QM-RMCRX-B A expects. T he settings a re as follows: • Port = COM 1 through COM 8. Select the correct C OM port on the PC. • Baud rate = Auto Detect. • Parity ...
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Crestron electronic QM-FTCC - page 51
Crestron QM-FTCC FlipTop Computer Center System Info Window NOTE: To enter the console m ode, click the console m ode icon . Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2-Series control system. The SIMPL Windows file can be uploaded to the co ntrol ...
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Crestron electronic QM-FTCC - page 52
FlipTop Computer Center Crestron QM-FTCC Crestron Toolbox– Tools | System Info 3. Select Functions | SIMPL Pr ogram… Functions Menu – SIMPL Program Selection NOTE: The availa ble functions depend on the type of device. The “SIMPL Progra m” window permits you to browse for a co mpiled program file (.spz), and allows you to upload to intern ...
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Crestron electronic QM-FTCC - page 53
Crestron QM-FTCC FlipTop Computer Center “SIMPL Program” Window 4. Browse for t he appropriate .s pz file in the “Open” wi ndow, and click Open. “Open” Window 5. When the “SIMPL Program” window reappears , click Send . 6. To verify that the program has been transferred successfully, select Functions | SIMPL Program . Details about t ...
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Crestron electronic QM-FTCC - page 54
FlipTop Computer Center Crestron QM-FTCC Firmware Upgrade A firmware upgrade file has the extension .upg. To take advantage of all the QM-FTCC features, it is importan t that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firm ware. Not every pr oduct has a fi rmware upgrade, b ut as Cre ...
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Crestron electronic QM-FTCC - page 55
Crestron QM-FTCC FlipTop Computer Center 5. The “Firmware” window displays the m odel and current firm ware version. Cli ck Upload New F irmware . “Firmware” Window 6. The Open window allows you to browse to the desired filena me (.upg) file. Click Open to begin the trans fer. “Open” Window 7. The “Firmware” window reopens an d indi ...
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Crestron electronic QM-FTCC - page 56
FlipTop Computer Center Crestron QM-FTCC Problem Solving The following table provides corrective action for possible trouble situ ations. If further assistance is required, please contact a Crestron custom er service representative. QM-FTCC Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTIO N Net ID is not correct. Verify the Net ID In Tool ...
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Crestron electronic QM-FTCC - page 57
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Troublesh ooting (continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTIO N Incorrect peak setting. Adjust QM-RMCRX-BA peak control until audio is restored. For more information re fer to the latest version of the QM-RMCRX-BA Operations Guide (Doc. 6332). Poor cable connection. Verify all cable connect ...
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Crestron electronic QM-FTCC - page 58
FlipTop Computer Center Crestron QM-FTCC Appendix A: International Receptacles PART NUMBER DESCRIPTION COUNTRIES 6003287 PWR-AU-B POWER RECEPTACLE, AUSTRALIA, 250V, 10A, BLK Australia, Fiji, New Zealand, Papua New Guinea 6003288 PWR-EU-B POWER RECEPTACLE, EUROPEAN "SCHUKO", 250V, 16A, BLK Austria, Azerbaijan, Belarus, Bosnia and Herzegovi ...
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Crestron electronic QM-FTCC - page 59
Crestron QM-FTCC FlipTop Computer Center Appendix B: QuickMedia Installation and Compensation Installation Notes You must pass audi o through from transm itters to receivers even if you are not using the audi o signal. T he informat ion required for auto-com pensation is transmitted along with the audio. In add ition, the QM Link signal indicates t ...
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Crestron electronic QM-FTCC - page 60
FlipTop Computer Center Crestron QM-FTCC Auto Compensation with a Self-Peaking Receiver Crestron's inno vative self-peaki ng audio ci rcuit eliminates the need to peak the audio signal. Without self-peaking the same peak and boost v alues are applied eq ually to the video and au dio signals. When these sig nals travel the sam e path, this arra ...
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Crestron electronic QM-FTCC - page 61
Crestron QM-FTCC FlipTop Computer Center Compatibility Charts Under certain circum stances, the audio a nd video m ay be acceptably peaked even though the audio and video path le ngths are different. Because the a udio signal is digi tal, and m ore forgivin g than the vide o signal, i t may be possi ble to peak the vide o and have functionin g audi ...
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Crestron electronic QM-FTCC - page 62
FlipTop Computer Center Crestron QM-FTCC KEY: 9 = Good operation. 1. = Operation depends on video rates and i f the audio an d video cable le ngths are closely matched. 2. = In these ca ses, if the audi o and video (although from diffe rent sources), s witch toget her consistentl y, the system will operate normally. If the audio and video switch in ...
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Crestron electronic QM-FTCC - page 63
Crestron QM-FTCC FlipTop Computer Center Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise m ay be returned for cr edit, exchange, or service without prior authorizatio n from C RESTRON. To obt ain warranty se rvice for CRESTRON products, contact the factory and re quest an RMA (R etur n Merchandi se Authorization) ...
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Crestron Electronics, Inc. Operations & Installatio n Guide – DOC. 6313A 15 Volvo Drive Rockleigh, NJ 07647 (2011600) Tel: 888.CRESTRON 08.05 Fax: 201.767.7576 Spec ifications subject to www.crestron.com change without notice. ...
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