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Smart Technologies 2011 - page 1
E du c a ti on S o ft war e Ins tall er 2 0 11 Ac tivatio n Fre qu e ntly aske d qu e stio n s ...
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Smart Technologies 2011 - page 2
Tra dem a rk not ic e SMARTB o a r d , SMARTNo te b o o k, SMARTRe sp o nse , S MARTS ync, S MARTCl a ssr oo mS u ite , SMARTP o d ium, SMARTDocu men t Ca m e r a , SMARTTa b le, sm a r tt e ch , th e S MART log o a n d a ll SMART ta g li n e s are trad e marks or r e giste re d trad e marks of S M ARTTe ch n o log ...
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Smart Technologies 2011 - page 3
Con ten ts C ha pt e r 1: G e t t i ng st a rt e d 1 C ha pt e r 2: Pro duc t k e y s 3 W he r e d o I ge t a p r o du ct k ey f o r my s oft w ar e ? 3 H o w d o I f ind the a ct iv atio n s t atu s of my SMAR T s oft w ar e ? 4 H o w can I f ind m y pr o d u c t k ey if I lose it ? 6 C a n I r e c ove r my p r o d uct k e y if I de le te it ? 6 W ...
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Smart Technologies 2011 - page 4
Is a pr od u c t k ey lic en s ed to a c omp uter o r a u ser ? 1 9 H o w ma ny time s can I act iv ate my SMAR T soft w ar e ? 1 9 W hy do e s n ’t S MAR T Noteb oo k Ma t h To o ls s oft w ar e wor k w he n I en ter m y S MAR T N o t e bo ok Ma th To ols soft w ar e p r o d u c t k ey? 1 9 W hy do e s n ’t Mix ed Rea lity To o ...
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Smart Technologies 2011 - page 5
Cha pte r 1: Get ting sta rte d Th is d o c um e nt p ro vide s a n s w er s t o f re qu e n t ly ask e d q u esti o ns ( FAQ) ab o u t a ct iv ating t he Ed uca t ion Softw a r e Inst alle r . To p ic s c o v er ed includ e pr od u ct k eys , de p lo y ing p r o du c t k eys t o mu lt iple comp u ter s, e ntit le me n t s an d tro u b lesh o otin ...
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Cha pte r 2: P ro du ct keys W he re d o I ge t a p r od uct k e y for my soft w ar e ? 3 H o w d o I f ind the a ct iv atio n s t atu s of my SMAR T s oft w ar e ? 4 H o w can I f ind m y pr o d u c t k ey if I lose it ? 6 C a n I r e c ove r my p r o d uct k e y if I de le te it ? 6 W he n do I r ea c h my a c t iv atio n limit ? 6 If I re mo ve ...
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Smart Technologies 2011 - page 8
N N O T E You d on ’t ne e d a p r o du c t k ey to act iv ate SMAR T R e s po nse s oft w ar e i f y ou h a ve a S MAR T R e s po nse P E, L E o r XE inter a ct iv e re spo n se s y s t em. Simp ly c on n e c t y ou r SMAR T R espo n se soft w ar e r e ceiver to act iv a t e y ou r s oft w ar e w h ile t he so f t w ar e is in PE , LE or XE ...
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Smart Technologies 2011 - page 9
c:Program Files (x86)Common FilesSMART TechnologiesSMART Product Updateactivationwizard.exe --m 10 --v 1 --puid education_ bundle 2 . Pre s s E nt e r . Th e a ct i v a t ion status a p pe a r s. 3 . Pre s s E nt e r Lice ns e . Th e a ct i v a t e d pr od u c t k eys ap p e ar . g To run t he A c tiv a tion W i z ar d f or SMA R TN ot e bo ...
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Smart Technologies 2011 - page 10
How can I f in d my pr od uct k ey if I l ose it? Th e r e a re se v er al pla ces t o f in d y ou r p r o d u c t k ey: l In S PU (if you a ct iv ate y ou r p r o d u c t k ey on yo ur co mp u t er ). Fo r mo r e in f o rm a t ion , see Pr od uct keys on p a g e 3 . l At s ma r t t e c h.c o m/f ind p r o du c t k ey . l In t he e - ma il you r e ...
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Smart Technologies 2011 - page 11
What’s t he diff eren ce between a pro du ct k ey, an inst all ation ID and a n act iv ation key? You r e c eive a p r od u ct c o d e whe n y ou p ur c ha se SMAR T s oft w a re o r ce r t ain SMAR T ha r d war e p r od uct s . It en a b le s y ou to act iv a t e lic en sed SMART s o f t w ar e. You ca n en ter y ou r p r o du c t k ey in t o th ...
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Smart Technologies 2011 - page 12
you r e mo ve an d the n in s t a ll t h e s o f t w ar e, y o u re s t or e the licen se w it ho u t c on sum ing a n a d d it io na l lic e nse . N N O T E Each p ro du ct k ey con tain s a qu a n tit y of l ic e nse s i n c lud i n g an a llo wan ce f or r e a son a b le ha rd war e u p gr ad e s an d r e p lace me n t . I f y o u t hin k th ...
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Smart Technologies 2011 - page 13
Cha pte r 3: Dep loying so ftwar e pr o du ct keys to m or e tha n on e com p ute r H o w do I d e plo y s pe ci fi c p r od u ct k eys t o s pe ci fi c c o mp u t er s ? 9 H o w d o I pu sh multiple p r o d u c t k eys d u rin g i n s t a llation ? 9 Sho uld I act iv ate my s oftw a r e be for e or a ft er ima g in g ? 1 0 H o w d o I de p lo y a ...
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Smart Technologies 2011 - page 14
l U s e t h e c o mma n d line to d ep l o y t he in st alla ti o n a nd p r o p e r t ie s , an d the n p r o v ide th e c or re ct Pro pe r ty I D for the p r o d u c t k eys y o u ha ve. Fo r mo r e in f o r ma t ion , s ee th e Edu cation So ft w ar e Inst alle r 2 0 1 1 s y s t e m a d min is t r ato r ’s g u ide fo r W ind ows op e r a ting ...
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Smart Technologies 2011 - page 15
2 . Push o ut t he SMAR T E du c ation So f tw a r e 20 11 .ms i w it h t he g en e r a t ed .mst f ile t o inst a ll a nd a c t iv a t e t he p ro d u c t s . O R U s e t h e c o mma n d line p r o p e r t ie s p u s he d ou t w it h t he SMART Edu catio n Soft w ar e 2 0 1 1 . msi pr o je ct a n d pr ovide the p r o d u c t k ey t o a c t iv a t ...
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Smart Technologies 2011 - page 16
g To mi x and mat c h prod uc t k ey s a f t e r i nst a ll at i on of t he ESI See th e Edu cation So ft w ar e Inst alle r 2 0 1 1 Sy s t em ad minist ra t or ’s gu id e for Wind o w s op e r a t ing sy s t ems ( sma rttech.c om / k b / 1 60 53 1 ) or th e Edu cation So ft w ar e Inst alle r 2 0 1 1 Sy s t em a d min is t ra t or ’s gu id e f ...
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Smart Technologies 2011 - page 17
g e ne ra te a un iq u e acti v a t ion ke y . Y o u c an u s e t his act iv a t ion ke y o n ly o n t h e c om p ute r t h at ge n e r ate s the u n iq ue in st alla tion ID . Can I check t he a ct iv ation st atus of my SMART pro du ct s across m y network ? You ’ r e cur r e n t ly un ab le t o t ra c k t he act iv a t ion st atus o f you r SM ...
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Cha pte r 4: E ntitle me nts W ha t up da tes a m I en t it led to? 1 5 W ha t c an I i n s t a ll on a co mp u t e r t ha t is n’t con n e c t e d t o an in t er a ct i v e w h it eb oa r d ? 1 6 W ha t c an I i n s t a ll on m y ho me com pu t er ? 1 7 H o w d o I f ind my take- h o me p r o d uct k ey f o r SMAR T R e s po nse s oft w ar e ? 1 ...
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Smart Technologies 2011 - page 20
What can I in st all o n a c ompu t er t ha t isn’t c on ne ct ed to an interact ive w hitebo ard ? SMAR T Noteb oo k soft w ar e You ca n inst a ll t h e s oftw a r e on yo ur c omp u ter a n d a ct i v a t e it w i th t he p r od uct k e y y ou r e c e iv ed whe n y ou r e g is t e re d y ou r SMAR T B o ar d in t e ra c t iv e w h it eb ...
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Smart Technologies 2011 - page 21
What can I in st all o n my ho me com pu ter? SMAR T Noteb oo k s oft w ar e You ca n inst a ll t h e s oftw a r e on yo ur c omp u ter a n d a ct i v a t e it w i th the p r o d uct k ey y o u r ece iv ed whe n y ou r e g is t er ed you r SMAR T Bo a r d inte ra c t iv e w h it e bo ar d . SMAR T Respo nse s oft w ar e You ca n inst a ll ...
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Smart Technologies 2011 - page 22
How do I f ind my t ake-ho me pro du ct k ey for SMART Res po nse sof t ware? g To find yo ur ta k e - home pr oduc t ke y 1 . C o nn ect y o ur SMART Respo n se s oft w ar e re ceiver . 2 . C lic k o n SMAR T Respo n se s oft w ar e de sk t op me n u > A bout SMAR T Res pon s e > D e sc ri pt ion . 3 . Th e p r o du c t k ey is locate ...
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Smart Technologies 2011 - page 23
I s a prod uct k ey lic en sed t o a comput er o r a user? SMAR T soft w a re p ro d u c t k eys a r e lic en sed to a c om p ute r . W h en yo u en t er a SMAR T s oft w ar e p r od uct k e y an d a c t iv a t e t h e s oftw a r e, you n o d e - lock t he licen se t o t he com pu t er tha t you in st alle d the soft w ar e on a n d a nyo n e c ...
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Smart Technologies 2011 - page 24
Why do esn’t Mixed Reality Tools work whe n I en t er my M ixed Reali t y Tools pro du ct k ey? Mixed Rea lity To o ls is an a d d - o n pr od u c t f or SMART Noteb o o k s oft w ar e. Mixed Rea lity To ols r e qu i r e s it s own p r od uct k ey ( p r e fix MR -) f o r a c t iv a t ion . SMART Noteb o o k soft w ar e re qu ir e s it s own ...
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Smart Technologies 2011 - page 25
Produ c t k e y pre f ix SMA R T so f t wa r e SC SMAR T Class ro om Suite s oft w ar e (a lso act iv ates SMAR T N o t e bo ok s oftw a r e, SMAR T Respo nse s oft w ar e , SMAR T Sync s oft w a re a nd SMAR T N oteb o o k SE soft w ar e ) SR SMAR T Respo nse s oft w ar e (a ct iv ates SMAR T Noteb oo k s oft w ar e an d ...
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Cha pte r 5: T ro ub lesh oo ting H o w d o I act iv ate my SMAR T s oft w ar e u sing the Act iv ation Wiz ar d ? 2 3 W hy i s n ’t my s o f t w ar e act iv ating ? 2 4 W hy is m y pr od u c t k e y invalid ? 2 4 W ha t ha pp e n s i f I e x pa nd my p u r c ha se f r om SMAR T Noteb o o k s oft w ar e t o SMAR T Class ro om Suite s oft w ...
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Smart Technologies 2011 - page 28
2 . E-m ail G en er a te an e - ma il me ss ag e . You will re ceive an e -ma il re p ly c on tain in g you r a ct iv ation st rin g . N N O T E You wo n’t r e c e iv e an im me dia t e re spo n se as e- mails a re p ro cess ed m an ua lly . 3 . C o nta c t S MAR T Te c h nica l S u pp o r t C o nta c t S MAR T Tech nical Sup p o r t an d g i ...
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What h ap pe ns i f I expan d my pu rchase f ro m SMART Not eb oo k sof t ware t o SMART Clas sroom S u ite s oft war e? W he n y ou p u r c h ase SMAR T Class ro o m Suite s oft w ar e, y o u re c eive a ne w pr od u c t k ey t h a t a c t iv a t es e ver y c om po ne n t of the suite. Yo u c an u s e i t on a com p ute r w he re you ? ...
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Smart Technologies 2011 - page 30
How do I act iv ate a S MART Res po nse VE s ys t em? See Act iv ating SMART Respo n se s oft w ar e in the SMART R e s po nse 20 1 1 in t e ra c t iv e re spo n se sy s t em u ser ’s gu id e ( s ma r t t e c h . c om / k b / 1 70 0 0 0 ) . Why di dn ’t my SMART Res po nse sof tw are act ivat e when I c on ne ct ed the re ceiv er ? Befo r e ...
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SM A RT Te chno l ogie s sma r t t ech.c om/supp or t sma r t t ech.c om/c on t act suppor t ...
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