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Multitech MultiModem ZDX - page 1
MultiModem ® ZDX Model MT5656ZDX-Series Voice/Data/Fax Modem User Guide ...
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Multitech MultiModem ZDX - page 2
Copyright and Technical Suppo rt Multi-Tech Systems, Inc. MT5656ZDX User Guide 2 User Guid e MT5656ZDX-Series PN S000248I Rev ision I This publicatio n may not be reproduced, in who le or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 2003-9 by Multi-Tech Systems, Inc. Multi-Tech ...
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Multitech MultiModem ZDX - page 3
Table of Contents Multi-Tech Systems, Inc. MT5656ZDX User Guide 3 Contents Chapter 1 - Introducti on .............................................................................................................................. ................ 4 Product Descr iption .................................................................................. ...
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Multitech MultiModem ZDX - page 4
Chapter 1 – Introductio n Multi-Tech Systems, Inc. MT5656ZDX User Guide 4 Cha p te r 1 - I n tr o d u c ti o n Congratulatio ns on your purcha se of the Multi-Tech M T5656ZDX-Seri es modem. • The Multi-Tech MT5656ZDX modem i s your data/fax modem. • The MT5656ZDX-V offers your voice option. You have acquired one of the fine st intelligent dat ...
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Multitech MultiModem ZDX - page 5
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 5 Cha p te r 2 - H a rd w are I n s t a l la t i o n This chapter show s you step-by-step ho w to set up your Multi-Tech modem, test it, and make your first calls. Ship Kit Contents • One MultiModem ZDX (M T5656ZDX) • One set of four self-adhesive rubber feet • ...
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Multitech MultiModem ZDX - page 6
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 6 Technical Specifications The MultiModemZDX m odem meets the follo wing specification s: Trade Name MultiModemZDX TM Model Number MT5656ZDX Server-to-C lient Data Rates V.90 speeds when accessing a V.90 or V.92 serve r (actual speed depends on server capab ilities an ...
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Multitech MultiModem ZDX - page 7
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 7 Cables One modular telephone cable Diagnostics Local analog loop, local digital l oop, remote digital l oop Speaker Speaker fo r call progress mo nitoring Speaker and Mic rophone Jack s MultiModemZDXV Manual C ontrols Power switch Environm ental Temper ature range 0 ...
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Multitech MultiModem ZDX - page 8
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 8 Overview – Connecting the Modem to Your System Turn off your computer. Placi ng the modem in a convenient location, connect it to your computer’s serial port, to the phone line, to AC power, and to your pho ne (phone is optional). MT5656ZDX Connections. MT5656ZD ...
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Multitech MultiModem ZDX - page 9
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 9 A Note About Power Connection, Surge Protectors, and Lightning Power surges and other transient voltages on power lines, such as those c aused by lightning st r ik e s, ca n damage or destroy your modem. The refore, we recommend that you plug the m odem into a surge ...
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Multitech MultiModem ZDX - page 10
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 10 Voice Connections (Voice option only) Voice Connections for Voice Models (Optional) Connect th e Modem to the Phone For voice-only calls, plug a pho ne into the modem’s P HONE jack. Connect the Microphone For voice mail or speakerphone a pplications, pl ug an una ...
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Multitech MultiModem ZDX - page 11
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 11 Installing the Modem Driver If yo u us e Win dows 2000 or ne wer , you mu st in sta ll th e mode m dr iver . If you use a nother o perating syst em, see Appendix C. When operat ing the m odem under Windows, t he modem dr iver can be i nstalled by using the Pl ug an ...
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Multitech MultiModem ZDX - page 12
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 12 Connecting to the Internet Your Multi-Tech mod em is your gateway to the Internet and the World Wide We b. To access the Internet and Web v ia you r modem, you must establish a dial-up account with an Internet ser vice provider ( ISP). To loca te an ISP ne ar y ou, ...
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Multitech MultiModem ZDX - page 13
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 13 Ch apter 3 - Operation Like any modem, your Multi-Tech modem operates only under the control of a communicat ions program, suc h as the communications program included w ith your m odem. It also oper ates under other ge neral-purpose data communi cation programs, such as Windo ...
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Multitech MultiModem ZDX - page 14
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 14 Configuring Your Software You may use either the communication program in cluded with your modem or a third-party program. Communication programs designed for Windows normally do not need to be manually c onfigured, since they obtain configuration information from Windows. T h ...
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Multitech MultiModem ZDX - page 15
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 15 Sending a Fax With your dat a commu nications software, you can use your mo dem to send and receive fax es directly fro m your com pu ter . The following steps show you how to fax a document directly from a Windows application witho ut opening the data communi cations program. ...
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Multitech MultiModem ZDX - page 16
Chapter 4 – AT Commands Multi-Tech Systems, Inc. MT5656ZDX User Guide 16 Chapter 4 - A T Co mm ands See Commands Reference Guides AT Commands and Voi ce Commands are in the AT Comma nd Reference Guide. Fax Class 1 Commands and Fax Class 2 Commands ar e documented in separate F ax Reference Guides. All Reference Guides are included on the MT5656ZD ...
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Multitech MultiModem ZDX - page 17
Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 17 Ch apter 5 - Troubleshoot ing Your modem was thorou ghly tested at the factory bef ore it was shi pped. If you are unabl e to make a succes sful connection, or if you expe rience data lo ss or garbled chara cters during your connecti on, check the list of troubleshootin ...
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Multitech MultiModem ZDX - page 18
Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 18 The Modem Does Not Respond to Commands • Make sur e the modem is plugge d in and turned on. (See “None of the Indicators Ligh t.”) • Make sur e you are issuing the modem commands from the d ata communications program, either manually in terminal mode or automat ...
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Multitech MultiModem ZDX - page 19
Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 19 The Modem Dials But Cannot Connect There can be several reasons t he modem fails to make a connection. Possibilities include: • Lack of a physical connecti on to the telephone line. • A missing dial tone. • A busy signal. • A wrong number. • No modem at the ot ...
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Multitech MultiModem ZDX - page 20
Chapter 5 – Troublesho oting Multi-Tech Systems, Inc. MT5656ZDX User Guide 20 The Modem Disconnects While Online • If you have Call Waiting on the same p hone line as your m odem, it can interru pt your connection when someone tries to call yo u. If you have Call Waiting, disable it before each call. In most phone areas in North Ameri ca, you c ...
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Multitech MultiModem ZDX - page 21
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 21 Appendix A – R egu lator y Complianc e FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuan t to Part 15 of the FCC R ules. These limits are designed to p rovide reaso nable protection agains t harm ...
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Multitech MultiModem ZDX - page 22
Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 22 Canadian Limitations Notice Notice: The ringer equivalence number (REN) as signed to each termina l device provides an indication of the maximum nu mber of terminals allowed to be con nected to a telephone interface. The termination on an int erface may consist of ...
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Multitech MultiModem ZDX - page 23
Appendix B – Installing a Modem in Linux Multi-Tech Systems, Inc. MT5656ZDX User Guide 23 Appendix B – Instal ling a Modem in Linux This appendix explains how to ins tall a modem on a PC operating under the RedHat Linux 6 .2 operating sy st em . Ot he r versions of RedHat and other Linux operatin g systems should be simila r. Briefly, in Linux, ...
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Multitech MultiModem ZDX - page 24
Appendix B – Installing a Modem in Linux Multi-Tech Systems, Inc. MT5656ZDX User Guide 24 Calling the ISP 1. On the Task Bar at the b ottom of the screen, se lect the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer. 4. Select the co nnection nam e you entered i n step 5 of the previous se ction. 5 . 5. Click OK. That’ ...
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Multitech MultiModem ZDX - page 25
Appendix C – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 25 Appendix C – Upgrading the Modem Your modem is controlled by semi-perma nent software, called firmware, which is stored in flash memory. Fir mwar e is nonvolatile; that is, it remains stored in memory when the modem is tu rned off. Howev er, it can be changed by ...
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Multitech MultiModem ZDX - page 26
Appendix C – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 26 Step 3: Download the Upgrade File 1. If you are not already at th e MultiMode mZDX firmware pag e of the Multi -Tech Web sit e, follow the pr oc edure in “Step 2: I dentify the Current Firmware.” 2. Download the upgrade file for your mo dem by clicki ng its nam ...
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Multitech MultiModem ZDX - page 27
Appendix D – Waste Electrical and El ectronic Equipment Directive (WEEE) Multi-Tech Systems, Inc. MT5656ZDX User Guide 27 Appendix D – W aste Elect r ical and Elect ronic Equipment Dire ctiv e (WEEE) Waste Electrical and Electroni c Equipment (WEEE) Directive The WEEE directive places an obligation on manufacturers, distributors and retailer s ...
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Multitech MultiModem ZDX - page 28
Index Multi-Tech Systems, Inc. MT5656ZDX User Guide 28 Inde x C Connecting th e Modem ..................................................... 8 D Dat a Rat es ........................................................................ 6 Dial-Up Networ king ......................................................... 12 F Front Panel ....................... ...
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