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Dell 2350 - page 1
www .dell.com | support.dell.com Dell™ Dimension™ 2350 Series video connector parallel connector keyboard connector USB 2.0 connectors (4) microphone connector line-in connector line-out connector mouse connector serial connector PCI card slots (3) voltage selection switc h power connector network adapter connector diagnostic lights (4) CD or D ...
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Dell 2350 - page 2
Notes, Notices, and Cautions NOTE: A NOTE indicates important information t hat helps you make b etter use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicate s a potent ial for property dama ge, personal injury , or death. Abbreviation ...
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Dell 2350 - page 3
Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Y our Comp uter . . . . . . . . . . . . . . . . . . . . 11 When Working Inside Y our Computer . . . . . . . . . . . . . . 12 Protecting Against Electrostatic Discharge . . . . . . . ...
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Dell 2350 - page 4
4 Contents Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 27 Using Blank CD-R Discs or Blank CD-RW Discs . . . . . . . . 28 Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 28 How to Copy a CD . . . . . . . . . . . . . . . . . . . . . . . 29 T urni ...
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Dell 2350 - page 5
Contents 5 Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . 43 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 45 Pow er P ro bl ems . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Printer Problems . . . . . . . . . . . . . . . . . . ...
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Dell 2350 - page 6
6 Contents Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 64 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 64 R einstalling Windows XP . . . . . . . . . . . . . . . . . . . 64 4 Adding P arts Front and Back View of the Computer . . . . . . . . . . . . . . 68 Fro nt Vi ew . . . . . . . . . . . . . . . . . . ...
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Dell 2350 - page 7
Contents 7 Dell T echnical Support Policy (U.S. Only) . . . . . . . . . . . . . 99 Definition of "Dell-Installed" Software and Periphera ls . . . . . 100 Definition of "Third-P arty" Sof tware and P eripherals . . . . . . 100 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 100 R etur ning Items for W arranty ...
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Dell 2350 - page 8
8 Contents ...
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Dell 2350 - page 9
CAUTION: Safety Instr uctions 9 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow instal la ...
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Dell 2350 - page 10
10 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the ba ck of your computer , and then from the network jack. When r econnecting a network ca ble to your computer , first plug the cable into the network jac ...
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Dell 2350 - page 11
When Using Y our Computer 11 When Using Y our Computer As you use your computer , observe th e following safe- handling guideli nes. CAUTION: Do not o perate your co mputer with any cover(s) (including computer covers, bezels , filler br ackets, front-panel inse rts, and so on) removed. • Y our computer is equipped with one of the following: – ...
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Dell 2350 - page 12
12 When Using Y our Computer www .dell.com | support.dell.com When W orking Inside Y our Computer Befor e you open the computer cover , perform the following steps i n the sequence indicat ed. CAUTION: Do not attempt to ser vice the computer yourself, except as explained in your online Dell™ do cumentation or otherwise provi ded to you. Always fo ...
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Dell 2350 - page 13
When Using Y our Computer 13 • Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a car d by its edges or by its me tal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: Th ere is a danger of a new battery exploding if it is incorrectly installed. ...
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Dell 2350 - page 14
14 When Using Y our Computer www .dell.com | support.dell.com Battery Disposal Y our computer uses a lithium coin-cell battery . The lithium coin-c ell battery is a long-l ife battery , and it is very po ssible that you will never need to r e place it. However , should you need to r eplace it, see "Replacing t he Battery" on page 98. Do n ...
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Dell 2350 - page 15
Finding Information for Y our Computer 15 Finding Information for Y our Computer What Are Y ou Looking F or? Find it Here • A diagnostic program for my computer • Drivers for my computer • My computer documentation •M y d e v i c e d o c u m e n t a t i o n Res ou r ce CD Y ou can use this CD to access documentation an d reinstall drivers ( ...
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Dell 2350 - page 16
16 Finding Information for Y our Computer www .dell.com | support.dell.com • How to reinstall my operating system Operating Syste m CD If you reinstall your operating syst em, use the ResourceCD to r einstall drivers for the devices that came with your computer (see page 60). • Latest drivers for my computer • Answers to technical service and ...
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Dell 2350 - page 17
Finding Information for Y our Computer 17 • Tips on using W indows • How to clean my computer • How to use my mouse and keyboar d T ell Me How help fi le 1 Click the Start button, and then click Help and Support . 2 Click User and system guides , and then click User ’s guides . 3 Click Te l l M e H o w . •H o w t o u s e W i n d o w s X P ...
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18 Finding Information for Y our Computer www .dell.com | support.dell.com ...
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Dell 2350 - page 19
1 SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer T ransfer ring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs T ur ning Off the Computer ...
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Dell 2350 - page 20
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a pri nter to the computer . See the documentation that came with the prin ter for setup information, including how to : • Obtain and install updated drivers • Connect the printer to the co ...
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Dell 2350 - page 21
Setting Up and Using Y our Computer 21 4 T urn on the printer and then turn on the computer . If the Add New Hard ware Wizard window appears, click Cance l . 5 Install the printer driver if necessary . Se e the documentation that came with your printer . Connecting a USB Printer NOTE: Y ou can connect USB devices whil e the computer is turned on. 1 ...
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Dell 2350 - page 22
22 Setting Up and Using Y our Computer www .dell.com | support.dell.com T r ansferring Information to a New Computer W indows XP provides a F iles and Settings T ransf er W izard to move da ta, such as e-mails, window sizes, toolbar settings, and Internet bo okmarks from one computer to another . F irst you collect the data from the source computer ...
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Dell 2350 - page 23
Setting Up and Using Y our Computer 23 T o transfer information to a new computer: NOTE: The CD that you need to place in your CD or DVD drive is titled Operating System . 1 Click the Start button, point to All P rograms → Accessories → Sys tem T ools , and t hen click F iles and Settings T ransfer Wizard . 2 On the welcome screen, click Next . ...
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Dell 2350 - page 24
24 Setting Up and Using Y our Computer www .dell.com | support.dell.com Network Setup Wizard W indows XP provides a Network Setup W izar d to guide you through the process of sharing files, printers, or an Intern et connection between computers in a home or small office. 1 Click the Start button, point to All Programs → Accessories → Communicat ...
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Dell 2350 - page 25
Setting Up and Using Y our Computer 25 Connecting to the Internet NOTE: Inte rnet ser vice provide rs var y by countr y . T o connect to the Internet, you need a mode m or network co nnection and an Int ernet service provider (ISP), such as Ame rica Online or DellNet™ by MSN. Y our ISP will offer one or mor e of the following Internet connection ...
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Dell 2350 - page 26
26 Setting Up and Using Y our Computer www .dell.com | support.dell.com 7 In the next window , click the appropriate option: • If you do not have an ISP an d want to select one, click Choose from a list of Internet ser vice providers (ISP s) . • If you have already obtained setup info rmation from your ISP but you did not receive a setup CD, cl ...
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Dell 2350 - page 27
Setting Up and Using Y our Computer 27 T o burn CDs, you need to use CD-burner soft ware. Roxio Easy CD Cr eator Basic is your computer's CD-burn er softwar e. The software includes these project programs that enable you to recor d specialty CD s for differ ent types of uses: • Dir ectCD allows you to form at a blank CD-R or CD-R W disc so t ...
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Dell 2350 - page 28
28 Setting Up and Using Y our Computer www .dell.com | support.dell.com Using Blank CD-R Discs or Blank CD-RW Discs Y our CD-R W drive writes to two differ ent types of re cord ing media—CD-R and CD-R W discs. Use blank CD-R (CD-Re corda ble) disks to r ecord music or permanently stor e data files. After creating a C D-R disc, you cannot wr ite t ...
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Dell 2350 - page 29
Setting Up and Using Y our Computer 29 How to Copy a CD NOTE: If you have a DVD/CD -RW combo drive and yo u experience record ing problems, first check for available sof tware patches at the Dell Su pport website at support.dell.com and if necessar y , the R oxio support website at support.roxio.com . The procedure assumes that your computer is equ ...
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Dell 2350 - page 30
30 Setting Up and Using Y our Computer www .dell.com | support.dell.com T urning Off the Computer NOTICE: T o prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. NOTE: If you are having difficulty turning off yo ur computer , see "General Problems" on page 40. 1 Save and clos ...
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Dell 2350 - page 31
2 SECTION 2 Solving Problems Finding Solutions Finding Help Information Batter y Problems Drive Problems E-Mail, Modem, and Internet Problems Error Mess ages General Problems Keyboard P roblems Mouse P roblems Network Problems Po w e r Pr o b l e m s Pri nt er Pro bl em s Scanner Problems Sound and Speaker P roblems Video and Monitor Problems ...
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Dell 2350 - page 32
32 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s diffi cult to figure out wher e to go for answers. Use this chart to help you quickly find the answers to your questions. See page 45. See page 39. Get technical assistance from Dell. See page 100. Press a key or move the mouse. See the Te l l M e H o w help fi ...
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Dell 2350 - page 33
Solving P roblems 33 See page 50. See page 48. See page 46. See page 37. See page 44. See page 43. See page 35. See page 45. See page 40. See page 47. See page 39. See page 37. See page 37. See page 40. ...
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Dell 2350 - page 34
34 Solving P roblems www .dell.com | support.dell.com Finding Help Information Batter y Problems CAUTION: There is a danger of a new ba ttery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufa cturer . Discard used batteries according to the manufacturer's instructions. ...
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Dell 2350 - page 35
Solving P roblems 35 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive h eads with a swab. Y ou may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the floppy drive is not listed, perform a full scan ...
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Dell 2350 - page 36
36 Solving P roblems www .dell.com | support.dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive A DJUST THE W INDOWS VOLUME CONTROL — Click the speak er icon in the lower-right corner of your screen. • Ensure th a ...
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Dell 2350 - page 37
Solving P roblems 37 DVD drive problems NOTE: Because of different re gions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only . The modem does not operate while it is connected to a digital telephone netwo ...
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Dell 2350 - page 38
38 Solving P roblems www .dell.com | support.dell.com C HECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge prot ...
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Dell 2350 - page 39
Solving P roblems 39 Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Expr ess e- mail program open, click Fi l e . If Wo r k O f f l i n e has a checkmark next to it, click the ...
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Dell 2350 - page 40
40 Solving P roblems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMOR Y OR RESOURCES . C LOSE SOME PROG RAMS AND TRY AGA IN — Y ou have too many programs open. Close all window s and open the program that you want to use. In some cases, you might have to restart your comp ...
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Dell 2350 - page 41
Solving P roblems 41 A program crashes repeated ly NOTE: Sof tware usually includes instal lation instr uctions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems C HECK THE SOFTWARE DOCUMENTATION — Many software manufa cturers main tain ...
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Dell 2350 - page 42
42 Solving P roblems www .dell.com | support.dell.com Other technical problems General hardware problems If your computer exhibits one or mor e of the following symptoms, a device conflict may exi s t: • Y our computer locks up, particular ly while using a specific device. • A r ecently added device does not work. • A sound card emits noise o ...
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Dell 2350 - page 43
Solving P roblems 43 • Unintelligible characters print from the printer . • The mouse pointer do es not move or "stutters" when it moves. • Messages appear stating that the com puter is not operating at maximum performance. • Errors occur and programs cr ash for no apparent r eason. • Nothing displays on the monitor . K eyboard ...
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Dell 2350 - page 44
44 Solving P roblems www .dell.com | support.dell.com Mouse Problems T EST THE KEYBOARD — Connect a properly working k eyboard to the computer , and try using the keyboar d. If the new k eyboard works, the original k eyboard is faulty . C HECK FOR INTERRUPT REQUEST CON FLICTS — See page 63. R ESTART THE COMPUTER — 1 Simultaneously pr ess < ...
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Dell 2350 - page 45
Solving P roblems 45 Network Problems Po we r P r o b l e m s CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. C HECK FOR INTERRUPT REQUEST CON FLICTS — See page 63. C HECK THE NETWORK CABLE CON NECTOR — Ensur e that the network cable is connected as shown on page 23. C HECK THE NETW ...
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Dell 2350 - page 46
46 Solving P roblems www .dell.com | support.dell.com Printer Problems NOTE: Dell does not cover the printer ’s warranty . If you need technica l assistance for your printer , call the printer ’s manufacturer . See the printer documentation for the correct phone number . I F THE POWER LIGHT IS GREEN AND THE COMP UTER IS NOT RESPONDING — See & ...
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Dell 2350 - page 47
Solving P roblems 47 Scanner Problems NOTE: Dell does not cover the scanner ’s warranty . If you need technical assistance for your scanner , call the scanner ’s manufacturer . See the scanner documentation for the correct phone number . V ERIFY THE PRINTER CABLE CONNECTIO NS — • See the printer documentat ion for cable connection informati ...
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Dell 2350 - page 48
48 Solving P roblems www .dell.com | support.dell.com Sound and Speaker Problems No sound from speakers NOTE: The volume control in so me MP 3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensu re that yo u did not turn the player volume down or off . C HECK THE CABLE CONNECTIONS — • If your scanner h ...
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Dell 2350 - page 49
Solving P roblems 49 No sound from headphones T EST THE ELECTRICAL OUTLET — Ensu re that the electrical outlet is working by testing it with another device, such as a lamp. E NABLE DIGITAL M ODE — Y our speakers do not work if the CD drive is operating in analog mode. T o enable digital mode: 1 Click the Start button, click Control Pa n e l , a ...
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Dell 2350 - page 50
50 Solving P roblems www .dell.com | support.dell.com Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation fo r troubleshooting procedures. D ISABLE DIGITAL MODE — Y our headphones do not work if the CD drive is operating in digital mode. T o disable digital m ode: 1 Click the Start button, click Control P anel , ...
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Dell 2350 - page 51
Solving P roblems 51 If the screen is difficult to read C HECK THE MONITOR SETTINGS — See the monitor documentation for instruction s on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor , and running the monitor self -test. M OVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer , ens ...
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Dell 2350 - page 52
52 Solving P roblems www .dell.com | support.dell.com ...
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Dell 2350 - page 53
3 SECTION 3 Advanced T roubleshooting Diagnostic Lights Dell Diagnostics Drivers Using System R estore R esolving Sof tware and Hardware Incompatibilities R einstalling Microsof t ® Windows ® XP ...
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Dell 2350 - page 54
54 Advanced T roubleshooting www .dell.com | support.dell.com Diagnostic Lights T o help you troub leshoot a problem, your comput er is equipped with four l ights on the back panel labeled "A," "B," "C," and "D" (see page 70). These lights can be yellow or gr een. When the computer starts normally , the light ...
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Dell 2350 - page 55
Advanced T roubleshooting 55 No memory modules are detected. • Reinstall all memory modules (see page 83) and restart the computer . • T o eliminate the possibility of a faulty memory connector , remove all memory modules, reinstall one memory module (if the computer supports a single module) (see page 83), and then restart the computer . If th ...
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Dell 2350 - page 56
56 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your comput er , perform the checks in "Solvi ng P roblems " (see page 31) and run the Dell Diagnostics before you contact Dell for technical assistance. R unning the Dell Diagno stics may help y ...
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Dell 2350 - page 57
Advanced T roubleshooting 57 3 When the boot device list appears, highlight Boot to Utility P artition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 57). Starting the Dell Diagnostics From the R esourceCD 1 Insert the ResourceCD into the CD drive. 2 Shut down and restart the comput ...
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Dell 2350 - page 58
58 Advanced T roubleshooting www .dell.com | support.dell.com 2 If a problem is encountered during a test, a message displaying the error code and a description of the problem appear . W rite do wn the error code and problem descript ion and follow the instructions on the scr een. If you cannot resol ve the error cond ition, contac t Dell (see page ...
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Dell 2350 - page 59
Advanced T roubleshooting 59 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requi re a driver program. A driver acts lik e a translator between the devi ce and the programs that use t he device. Each device has its own set of specialized co mma nds that only its driver rec ...
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Dell 2350 - page 60
60 Advanced T roubleshooting www .dell.com | support.dell.com Re installing Drivers NOTICE: The Dell Support website and your Dell Dimension R esourceCD provide approved drivers for Dell™ computer s. If you install drivers obtained from other sources, your computer might not work correctly . Using Windows XP Device Driver Rollback If a problem oc ...
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Dell 2350 - page 61
Advanced T roubleshooting 61 5 At the W elcome Dell System Owner screen, click Next . NOTE: T he R esourceCD displays drivers only for hard ware that came on your computer . If you installed additional hardware, the drivers for th e new hardwa re might not be displayed by the R esourceCD. If those dr ivers are not displayed, exit the R esourceCD pr ...
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Dell 2350 - page 62
62 Advanced T roubleshooting www .dell.com | support.dell.com 1 Click the Start button, point to All P rograms → Accessories → System T ools , and th en click System R estore . 2 Ensure that R estore my computer to an earlier time is selected and click Next . 3 Click a calendar date to which yo u want to restor e your computer . The Select a R ...
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Dell 2350 - page 63
Advanced T roubleshooting 63 3 Click System . 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a device ei ther is not detect ed during the operating system setup or is detected but incorr ectly configured. T o check for conflic ...
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Dell 2350 - page 64
64 Advanced T roubleshooting www .dell.com | support.dell.com R einstalling Microsoft ® Windows ® XP Before Y ou Reinstall If you are r einstalling the Windows XP operat ing system to corr ect a problem with a newl y installed driver , use W indows XP Device Driver Ro llback (see page 60) to r eplace the device driver with the previously installe ...
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Dell 2350 - page 65
Advanced T roubleshooting 65 Starting Windows XP Setup 1 When the Windows XP Setup screen appears, pr es s <Enter> to select T o set up Window s now . 2 Read the inform ation in the Microsoft Windows Lice nsing Agreement screen, and then press <F8> to accept the license agreement. 3 If your computer already has W indows XP installed and ...
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Dell 2350 - page 66
66 Advanced T roubleshooting www .dell.com | support.dell.com 7 If you are r einstalling Windows XP P rofe ssional, you may be prompted to provide further network information r e garding your network configuration, such as the domain name or workgroup name. If you are unsur e of your settings, accept the default selections. W indows XP installs the ...
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Dell 2350 - page 67
4 SECTION 4 Adding P arts Front and Back View of the Computer R emoving the Computer Cover Looking Inside Y our Com puter Adding Cards Adding a Second CD or DVD Drive Adding Memor y Adding a Floppy Drive R eplacing the Computer Cover ...
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Dell 2350 - page 68
68 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Fr on t V i ew 1 12 2 10* 4* 5 8 11 9 7 6 13 3 *On computers with an op tional floppy drive. 1 CD or DVD drive activity light The drive activity light is on w hen the computer r eads data from the CD or DV D drive. 2 CD or DVD eject button P ress this button to e ...
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Dell 2350 - page 69
Adding P arts 69 7 USB 2.0 connectors (2) F or quick connections, Del l recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the back-panel USB connectors for USB mouse and keyboard connections. 8 power button P ress this button to turn on the computer . NOTICE: T o avoid losing da ...
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Dell 2350 - page 70
70 Adding P arts www .dell.com | support.dell.com Back View 12 4 14 9 10 5 11 2 13 8 15 16 7 3 1 6 1 cover thumbscrew Y our computer may not have a cover thumbscrew . 2 mouse connector Plug your computer’s PS/2 mouse into the green mouse connector . T urn off the computer and any attached devices before you connect a mo use to the computer . (If ...
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Dell 2350 - page 71
Adding P arts 71 R emoving the Computer Cover CAUTION: Before yo u be gin any of the proce dures in this section, follow the safety inst ruct ions on page 9. 1 Shut down the computer through the Start menu (see page 30). 2 Ensure that your computer and atta ched devices ar e turned off . If your computer and attached devices did not auto matically ...
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Dell 2350 - page 72
72 Adding P arts www .dell.com | support.dell.com 7 Grip the indent in the middle of the computer cover , and slide the computer cover towards the back of the computer . 8 Place the computer cover on a level surfa ce. thumbscrew* computer cover cover latch* back of computer *May not be present on all co mputer cove rs. ...
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Dell 2350 - page 73
Adding P arts 73 L ooking Inside Y our Computer CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. CAUTION: T o guard against electrical shoc k, always unplug yo ur computer from the electrical o utlet before opening the computer cover . hard drive power supply system board optional floppy ...
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Dell 2350 - page 74
74 Adding P arts www .dell.com | support.dell.com System Board memor y module connectors (DDR1, DDR2) floppy drive connector (J18) CD drive connector (J20) main power connector (J21) micropro cessor connector (U16) fan connector (J14) modem teleph ony connector (J25) back of computer 12- V power connector (J10) hard drive connector (J23) batter y s ...
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Dell 2350 - page 75
Adding P arts 75 Adding Cards CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. 1 Shut down the computer through the Start menu (see page 30). 2 Ensure that your computer and atta ched devices ar e turned off . If your computer and attached devices did not auto matically turn off when you ...
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Dell 2350 - page 76
76 Adding P arts www .dell.com | support.dell.com CAUTION: Some network adapters automa tically start the computer when they are connected to a network. T o guard agai nst electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 8 Align the cutout on the bottom of the card with the crossbar in the sy ...
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Dell 2350 - page 77
Adding P arts 77 Ensure that t he card is fully seated and that its brack et is within the card slot. 9 Secure the filler brack et onto the end of the card with the scr e w you removed in step 7. 10 Connect any cables requir ed for the card as described in the car d documen tation. NOTICE: Do not route card cables over or behin d th e cards. Cables ...
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Dell 2350 - page 78
78 Adding P arts www .dell.com | support.dell.com Adding a Second CD or DVD Drive CAUTION: Before you begin any of the pr ocedures in this section, follow the safety inst ruct ions on page 9. NOTE: Drives sold by Dell come with their own operating software and documentation. Af ter you install a drive, see the documentation that ca me with the driv ...
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Dell 2350 - page 79
Adding P arts 79 top tab front panel release lever middle tab bottom tab side hinges (3) ...
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Dell 2350 - page 80
80 Adding P arts www .dell.com | support.dell.com 7 P ull the two front-panel tabs towards you, and then push out the front-panel insert. 8 Ensure that t he jumper setting on the new drive is set for "cable select" (see the documentation that came with the drive fo r information). 9 Remove two extra alignment screws, shown in the illustra ...
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Dell 2350 - page 81
Adding P arts 81 NOTE: Some computers come with only two extra a lignment screws; others come with four . Y ou only need two alignment sc re ws for this pr ocedure. 10 Gently slide the drive into place. 11 Once the drive is in place, apply pressure to ensur e that the drive is fully seated. 12 Use the securing screw that came with the drive to atta ...
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Dell 2350 - page 82
82 Adding P arts www .dell.com | support.dell.com 16 Reattach the front panel to th e side hinges, and then rotat e it until it snaps onto the front of the computer . 17 Replace the computer cover (see page 90). NOTICE: T o connect a network cable, first plug the cable into the network wall jack a nd then plug it into the c omputer . 18 Connect you ...
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Dell 2350 - page 83
Adding P arts 83 Adding Memor y NOTE: Memor y purchased from Dell is co vered under your computer warr anty . Y ou can increase your comput er memory by installing memory modules on the system board. F or information on the type of memory supported by your computer , see "Memory" on page 93. CAUTION: Before you begin any of the pr ocedure ...
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Dell 2350 - page 84
84 Adding P arts www .dell.com | support.dell.com 8 T o insert a module, press out the securing clip at each end of the memory module connector . 9 Align the notch on the bottom of the modu le with the crossbar in the connector . NOTICE: T o avoid breaking the memor y module, do not press near the middle of the module. 10 Insert the module straight ...
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Dell 2350 - page 85
Adding P arts 85 14 Click the General tab. 15 T o ve rify that the me mory is install ed correctly , che ck the amount of mem ory (RAM) listed. Adding a Floppy Drive CAUTION: Before you begin any of the pr ocedures in this s ection, follow the safety inst ruct ions on page 9. 1 Shut down the computer through the Start menu (see page 30). 2 Ensure t ...
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Dell 2350 - page 86
86 Adding P arts www .dell.com | support.dell.com top tab front panel release lever middle tab bottom tab side hinges (3) ...
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Dell 2350 - page 87
Adding P arts 87 7 P r ess in the two insert tabs, and then push out the front-panel insert. 8 Connect the floppy-drive power ca ble to the back of the drive. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 9 Connect the data cable to the back of the drive and to the floppy drive connector o ...
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Dell 2350 - page 88
88 Adding P arts www .dell.com | support.dell.com 11 Secure the floppy drive brack et with the top brack et screw that came with the floppy drive kit. top bracket screw drive bracket floppy drive ...
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Dell 2350 - page 89
Adding P arts 89 12 Reattach the front panel to th e side hinges, and then rotat e it until it snaps onto the front of the computer . 13 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14 Replace the computer cover (see page 90). NOTICE: T o connect a network cable, first plug the cable ...
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Dell 2350 - page 90
90 Adding P arts www .dell.com | support.dell.com R eplacing the Computer Cover 1 Ensure that all cables are connected, and fold cables out of the way . Also, ensur e that cables are not routed over the drive cage —they can prevent the cover from closing properly . 2 Ensure that no tool s or e xtra pa rts are left inside the computer . 3 Place th ...
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Dell 2350 - page 91
5 SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten P a sswords R eplacing the Batter y Dell T echnical Support Policy (U.S. Only) Contacting Dell R egulator y Notices Limited Wa rranties and R e turn Policy ...
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Dell 2350 - page 92
92 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® 4 or Celeron ® L1 cache 8 KB first-level (P entium 4); 32 KB (16-KB data cache; 16-KB instruction cache) (Celeron). L2 cache 256- or 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write ...
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Dell 2350 - page 93
Appendix 93 Memory Architecture DDR SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB shared DDR SDR AM NOTE: Between 32 and 64 MB of system memory may be allocated to supp ort graphics, depe nding on system memory size and other factors. Maximum memory 1 GB Memory type PC2100 (266-MHz) DDR SDRAM (non-ECC) Dr ...
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Dell 2350 - page 94
94 Appendix www .dell.com | support.dell.com Video Video controller integrated Intel 3D Extreme Graphics Audio Audio controller integrated audio Network Network controller integrated 10/100 Ethernet Controls and Lights P ower control push button F ront-panel power light solid green for power -on state; blinking green for standby state Hard -dr iv e ...
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Dell 2350 - page 95
Appendix 95 Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , don’ t change the settings in the system setup program. Certain changes might make your computer work incorrectly . See the following figure for an example of the Main program scr e en. Environ ...
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Dell 2350 - page 96
96 Appendix www .dell.com | support.dell.com Viewing Settings 1 T urn on (or r estart) your computer . 2 When the blue DELL™ logo app e ars, press <F2> immediately . If you wait too long and the operatin g system logo appears, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop. Then shut down your computer and try again ...
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Dell 2350 - page 97
Appendix 97 • The left side lists configuration options an d their settings for the hardwar e installed in your computer . Y ou can change se ttings enclosed in brackets, but not those that are grayed out. Options identified by an arrowhea d (>) provide access to submenus. • The top-right side displays help information for a highlighted opti ...
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Dell 2350 - page 98
98 Appendix www .dell.com | support.dell.com 9 If you are prompted to pr ess <F1> to continue, press <F1>. 10 After the Microsoft W indows desktop appears on your computer , shu t down the computer (see page 30). NOTICE: T o disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall ja ...
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Dell 2350 - page 99
Appendix 99 4 Remove the battery by carefully prying it out of its socket with your fingers or with a blunt, nonconducting object such as a plastic screwdriver . NOTICE: T o avoid damage to the system board while you pry the batter y loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board). 5 Insert ...
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Dell 2350 - page 100
100 Appendix www .dell.com | support.dell.com Dell provides limited technical support for th e computer and any "Del l-installed" software and peripherals 1 . Support for third-party softwar e an d pe ripherals is provided by the original manufacturer , including those purchased an d/or installed through Dell Software and P eripherals, Re ...
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Dell 2350 - page 101
Appendix 101 F or specific web addresses for your country , find the appropriate country section in the table below . When you need to contact D ell, use the el ectronic addresses, telephone numbers, and codes provided in the following ta ble. If you need assistance in determining which codes to use, contact a local or an international operator . C ...
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Dell 2350 - page 102
102 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referr e ...
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Dell 2350 - page 103
Appendix 103 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Or der Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll- ...
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Dell 2350 - page 104
104 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap. dell.com/china T ech Support E-mail: cn_sup port@dell.com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-fr ee: 800 858 2437 Corporate Accounts T echnical Support toll-free: 8 00 858 2333 Custo ...
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Dell 2350 - page 105
Appendix 105 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable com puters): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 7023 0182 Customer Car e (Relationa ...
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Dell 2350 - page 106
106 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard ( ...
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Dell 2350 - page 107
Appendix 107 Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com E-mail: support.euro.de ll.com/gr/en/emaildell/ T echnical Support 080044149518 Gold T echnical Support 08844140083 Switchboar d 2108129800 Sales 2108129800 F ax 2108129812 Grenada General Support toll-fr ee: 1-866-540-3355 Guatemala General Sup ...
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Dell 2350 - page 108
108 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4014 Small Busi ...
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Dell 2350 - page 109
Appendix 109 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (ser vers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ an d I nspiron™) toll-free: 0120-198-226 T echnical Support outside of Ja ...
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Dell 2350 - page 110
110 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 ...
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Dell 2350 - page 111
Appendix 111 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-fr e e: 1-866-278-6822 Netherlands Antilles General Support 0 ...
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Dell 2350 - page 112
112 Appendix www .dell.com | support.dell.com New Zeal and International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 F ax 0800 441 566 Nicaragua General Support 001-800-220-100 ...
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Dell 2350 - page 113
Appendix 113 Po r t u g a l International Access Code: 00 Country Code: 351 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Car e 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 F ax 21 424 01 12 Pue rto Ri co General Support 1-800-805-7545 St. K ...
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Dell 2350 - page 114
114 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 F ax 902 118 539 Corp ...
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Dell 2350 - page 115
Appendix 115 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Cust omers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411 T echnical Support (Corpora te) 08 ...
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Dell 2350 - page 116
116 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro.dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr ef err ed Accounts/P AD [1000+ employees]) 0 ...
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Dell 2350 - page 117
Appendix 117 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automa ted Order -Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support t oll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Servi ...
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Dell 2350 - page 118
118 Appendix www .dell.com | support.dell.com Re turning Items for Wa rranty Repair or Credit P r epare all items being r eturned, whether for re pair or cr edit, as foll ows: 1 Call Dell to obtain an auth orization number , and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter de scribing the ...
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Dell 2350 - page 119
Appendix 119 • Move the computer away from the receiver . • Plug the computer into a differ ent outlet so that the computer and the receiver ar e on different branch circuits. If necessary , consult a Dell T echnical Suppo rt re presentative or an experienced radio/television te chnician for addition al suggestions. F or additional regulatory i ...
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Dell 2350 - page 120
120 Appendix www .dell.com | support.dell.com ...
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Dell 2350 - page 121
Appendix 121 Limited W arranties and R eturn P olicy Dell-branded hardwar e products purchased in the U.S. or Canada co me with either a 90-day (U .S. only), one-year , two-year , three -year , or four -year li mited warranty . T o determine which wa rranty you purcha sed, see the invoice that accompanied yo ur hardware produc t(s). The following s ...
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Dell 2350 - page 122
122 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR CONSEQUENTIAL OR INCI DENT AL D AMAGES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIR D P AR TY CLAIMS AGAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST D A T A OR ...
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Dell 2350 - page 123
Appendix 123 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping cha rges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. W e will return the repaired or ...
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Dell 2350 - page 124
124 Appendix www .dell.com | support.dell.com What do I do if I am not satisfied? W e pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty , please let us know . W e have found that the best way to resolve issues regar ding our limited warranty is to work together . If, aft ...
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Dell 2350 - page 125
Appendix 125 • Reconditioned or Refurbished Dell-B randed Hardware P roducts and P arts — All reconditioned or refurbished Dell-branded server and storage products ma y be r eturned within thir ty days from the in voice date. All other reconditio ned or refurbished Dell-bran ded har dware products and parts may be returned within fourteen da ys ...
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Dell 2350 - page 126
126 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE R E MEDIES PR O VIDED FOR IN THIS W ARR ANTY ST A TEMENT OR FOR SPECIAL, INDIRECT , CO NSEQUENTIAL, OR INCIDENT AL DAMA GES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD P A R TY CLAIMS AGAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR ...
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Dell 2350 - page 127
Appendix 127 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping cha rges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. W e will return the repaired or ...
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Dell 2350 - page 128
128 Appendix www .dell.com | support.dell.com What do I do if I am not satisfied? W e pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty , please let us know . W e have found that the best way to resolve issues regar ding our limited warranty is to work together . If, aft ...
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Dell 2350 - page 129
Appendix 129 T o return products, you must call Dell Customer Se rvice at 1-800-387 -5759 to r eceive a Credi t Return Authoriz ation Number . T o expedite the process of your refund or credit, Dell e xpects you to return the products to Dell in their origin al packaging within five da ys of th e date that Dell issues the Credit Return A uthorizati ...
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Dell 2350 - page 130
130 Appendix www .dell.com | support.dell.com One- Y ear End-User Manufacturer Guaran tee (Latin America and the Caribbean Only) Guarantee Dell Computer Corporation ("Dell") warr ants to the end user in ac cordance wi th the following provision s that its branded hardware products, purchased by the end user from a Dell company or an autho ...
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Dell 2350 - page 131
Appendix 131 Dell Computer de Colombia Corporation Carrer a 7 #115-33 Oficin a 603 Bogota, Colombia Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° Pi so Col. Lomas Alta s 11950 México , D.F . Intel ® W arranty Statement fo r P entium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arran ...
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Dell 2350 - page 132
132 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundre ...
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Dell 2350 - page 133
Index 133 Inde x A audio . See sound B battery disposal, 1 4 fixing problems, 3 4 replacing, 9 8 BIOS, 95 C CD drive adding, 7 8 fixing problems, 3 6 CD-RW driv e copying CDs, 2 6 fixing problems, 3 6 CDs copying, 2 6 Easy CD Creator Basic, 2 6 - 2 7 Check Disk, 37 computer back view , 7 0 error messages, 4 0 front view , 6 8 stops responding, 4 0 ...
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Dell 2350 - page 134
134 Index 134 Index F F iles and Settings T ransfer Wi z a r d , 2 2 finding in formation, 15 finding solu tions, 32 fixing problems battery , 3 4 Dell Diagnostics, 5 6 drive, 3 5 e-mail, 3 7 error messages, 3 9 general, 4 0 Internet connection, 3 7 key bo ard , 4 3 modem, 3 7 mouse, 4 4 network, 4 5 power , 4 5 printer , 4 6 scanner , 4 7 sound an ...
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Dell 2350 - page 135
Index 135 R regulatory notices, 118 rei ns ta l lin g drivers, 5 9 Wi n d o w s X P , 6 4 ResourceCD, 59-60 Dell Diagnostics, 5 6 returning items, 118 S safety inst ructions, 9 scanner fixing problems, 4 7 screen. See monitor service tag number , 15 settings system setup program, 9 5 setup diagram, 16 shutdown, 30 software fixing problems, 4 0 inco ...
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Dell 2350 - page 136
136 Index 136 Index ...
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