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Multitech MT5634ZLXFE - page 1
MultiMobile Modem Family PC Card Modem MT5634ZLX MT5634ZLXI MT5634ZLX/FE User Guide ...
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Multitech MT5634ZLXFE - page 2
MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide MT5634ZLX, MT5634ZLXI, MT5634ZLX/FE P/N S00026 6A Revision A Copyrigh t © 1999-200 2 by M ulti-Te ch Syst ems, Inc. All right s reserv ed. This publi cation may not b e reproduc ed, in who le or in part, withou t prior e xpressed written perm ission fr om Multi-Te ch System s, Inc. Multi-T ech Sy ...
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Multitech MT5634ZLXFE - page 3
MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide Contents Contents Contents Contents CHAPTER 1 – INTRO DUCTION ....................................................................................................... ........... 5 F EATUR ES .......................................................................................................... ...
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Multitech MT5634ZLXFE - page 4
MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide APPENDIX A – REGULATORY COMPLIANCE ........................................................................................ 30 FCC P ART 15 R EGUL ATION ....................................................................................................................... 30 FCC P ART 68 T ELECOM ...
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Multitech MT5634ZLXFE - page 5
Chapter 1 – Introducti on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 5 Chapter 1 – Int roduction Chapter 1 – Int roduction Chapter 1 – Int roduction Chapter 1 – Int roduction The Mult iMobile PC Card mo dems off er high-s peed perf ormance a nd reliabi lity for mobile users wit h laptop s. They pr ovide th e flexib ility n eeded f ...
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Multitech MT5634ZLXFE - page 6
Chapter 1 – Introducti on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 6 System Requirements System Requirements System Requirements System Requirements • An IBM co mpatible PC or no tebook comp uter with 386SX or faster pr ocessor • At least o ne type II PC MCIA soc ket or 32- bit CardBu s slot • PCMCIA complia nt Card Ser vices and ...
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Multitech MT5634ZLXFE - page 7
Chapter 1 – Introducti on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 7 We Supply We Supply We Supply We Supply Your modem ha s several comp onents. Please make sure you have all part s before trying to operat e your modem. MT5634ZLX MT5634ZLXI MT5634ZLX/FE MT5634ZL X, MT563 4ZLXI MultiM obile PC Car d modem MT5634ZL X/FE MultiM obile PC C ...
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Multitech MT5634ZLXFE - page 8
Chapter 2 – Installati on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 8 Chapter 2 – Installat ion Chapter 2 – Installat ion Chapter 2 – Installat ion Chapter 2 – Installat ion Installing the MT5634ZLX Card Installing the MT5634ZLX Card Installing the MT5634ZLX Card Installing the MT5634ZLX Card 1. Insert the MT5634Z LX Card into th ...
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Multitech MT5634ZLXFE - page 9
Chapter 2 – Installati on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 9 Installing the MT56 34ZLX/FE Car d Installing the MT56 34ZLX/FE Car d Installing the MT56 34ZLX/FE Car d Installing the MT56 34ZLX/FE Car d 1. Insert the MT5634Z LX/FE Car d into t he comput er’s PCMCI A slot. Be sure the labe l is facing up. 2. Plug th e Modem- LAM ...
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Multitech MT5634ZLXFE - page 10
Chapter 2 – Installati on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 10 Installing the Modem Driver Installing the Modem Driver Installing the Modem Driver Installing the Modem Driver You must insta ll the modem ’s driver onto the hard dri ve of your laptop PC. If you are using Windo ws 95/98/Me /2000/XP, the driver is in stalled w ith ...
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Multitech MT5634ZLXFE - page 11
Chapter 2 – Installati on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 11 Installing Data Communication Software Installing Data Communication Software Installing Data Communication Software Installing Data Communication Software Data commu nicat ions so ftware is de signed t o enable your mo dem to sen d and re ceive d ata. Multi- Tech has ...
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Multitech MT5634ZLXFE - page 12
Chapter 2 – Installati on MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 12 Using AT Commands to Configure Your Modem 1. Run Pho ne Tools or use your favor ite communi cation s program a nd open th e progr am’s term inal window. 2. To configur e the modem for a specifi c countr y, type AT%T19,0, nn , where nn is the countr y code, and then ...
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Multitech MT5634ZLXFE - page 13
Chapter 3 – Remote Con figuration MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 13 Chapter 3 – R emote Conf ig uration Chapter 3 – R emote Conf ig uration Chapter 3 – R emote Conf ig uration Chapter 3 – R emote Conf ig uration Remote conf iguration is a ne twork mana gement tool that al lows you to config ure modems anywhere in your ...
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Multitech MT5634ZLXFE - page 14
Chapter 3 – Remote Con figuration MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 14 Changing the Remote Escape Character To furth er improv e secur ity, yo u can ch ange a re mote mode m’s re mote conf iguratio n escap e character. The rem ote confi guration escape ch aracter i s stored in regi ster S9. T he fact ory default is 37, wh ich i ...
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Multitech MT5634ZLXFE - page 15
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 15 Chapter 4 – A T Commands , S-R eg isters , and Chapter 4 – A T Commands , S -R eg isters , and Chapter 4 – A T Commands , S -R eg isters , and Chapter 4 – A T Commands , S -R eg isters , and R e sult Codes R e sult Codes R e s ...
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Multitech MT5634ZLXFE - page 16
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 16 AT Commands AT Commands AT Commands AT Commands The com mands la beled as d efault ar e factory default settin gs. Command Options Function & Description +++AT Es cape Seq uence put s the m odem in command mode (an d optio nally i ...
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Multitech MT5634ZLXFE - page 17
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 17 Command Options Function & Description ; Return to command state aft er dialin g a number without d isconn ecting the call. E n AT comm and echo options. E0 Echo di sabled. E1 (default ) Echo enab led. H n Switch- hook con trol . ...
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Multitech MT5634ZLXFE - page 18
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 18 Command Options Function & Description W1 CONNECT re sult cod e reports DTE sp eed; enab le the C ARRIER, COMPRES SION, and PROTOCOL ex tended result cod e. W2 CONNECT re sult cod e reports DCE spee d. X n Select r esult c odes/ca ...
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Multitech MT5634ZLXFE - page 19
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 19 Command Options Function & Description &P0 (default) Mak e=40%, Bre ak=60% for us e in North A merica. &P1 Make=33%, Br eak=67% for Internati onal use. &Rn CTS/RTS op tion (for non-CTS fl ow contr ol mode a nd synchr o ...
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Multitech MT5634ZLXFE - page 20
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 20 Command Options Function & Description K=n Set break contr ol. In on-line data state with V.42 proto col or normal mode, then br eak s ignal to DT E through R S-232. n=0 or 2 or 4 Enter on-l ine comm and state but do not send br ...
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Multitech MT5634ZLXFE - page 21
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 21 S-Registers (ATSn=x) S-Registers (ATSn=x) S-Registers (ATSn=x) S-Registers (ATSn=x) Certain m odem par ameters ar e store d in memor y location s calle d S-Regist ers. Use the S com mand to read or alter the co ntents of S-Regi sters. ...
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Multitech MT5634ZLXFE - page 22
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 22 Register Range Factory Default Descriptio n 18 115200 bps S18 0–255 000 Sets th e length of time, in seconds, t hat the modem con ducts a test (comman ded by “AT&T n”) bef ore return ing to co mmand mo de. If this register v ...
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Multitech MT5634ZLXFE - page 23
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 23 Register Range Factory Default Descriptio n the S36 and S48 configur ation set tings for certa in type s of conne ctions. S48=7 S48=1 28 S36=0,2 LA PM or Han gup Do not use S36=1,3 LA PM or asyn c As ync S36=4,6 LA PM, MNP, or h angup ...
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Multitech MT5634ZLXFE - page 24
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 24 Result Codes Result Codes Result Codes Result Codes In Comma nd mode, th e MultiM obile PC Card ca n send in formatio n and stat us respon ses (R esult C odes) to your computer. Re sult Co des are u sed by c ommunica tions pro grams a ...
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Multitech MT5634ZLXFE - page 25
Chapter 4 – AT Com mands, S- Register s, and Re sult Code s MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 25 Terse Verbose Descri ption 80 * CONNECT 52000 Conn ected at 5 2000 bps 81 * CONNECT 540 00 Connected at 5400 0 bps 82 * CONNECT 560 00 Connected at 5600 0 bps 88 DELAYED Delay is in eff ect for th e dialed nu mber 89 BL ACKLIST ED Dia ...
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Multitech MT5634ZLXFE - page 26
Chapter 5 – Trouble shooting MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 26 Chapter 5 – Troubleshoot ing Chapter 5 – Troubleshoot ing Chapter 5 – Troubleshoot ing Chapter 5 – Troubleshoot ing This chapt er pro vides gener al and specific pro blem so lving s teps. Be low are a number o f exampl es of problem s, probable ca uses, and ...
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Multitech MT5634ZLXFE - page 27
Chapter 5 – Trouble shooting MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 27 The Software Does Not Control the Modem Properly or Cannot Detect the Modem • Cause : The software may not have be en set up corre ctly. Solution: Check the initial ization str ing and dial str ing. • Cause: Som e TSRs (pr ograms t hat stay in memor y after the ...
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Multitech MT5634ZLXFE - page 28
Chapter 5 – Trouble shooting MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 28 When Dialing Another Modem, a CONNECT Response Is Received , But Nothing Else • Cause: Th e remote mod em may b e waiting f or you t o type a command. • Solution : Try to log on to the rem ote site (pre ss Enter). Solutio n : Type an AT comm and, then pr ess En ...
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Multitech MT5634ZLXFE - page 29
Chapter 5 – Trouble shooting MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 29 When Using V.42bis or MNP5, Some Features Ar e Disabled • Cause: You may be u sing a no n-stream ing proto col, li ke Xmode m or Ymode m to tran sfer fil es. Those are fine unle ss you are using V.4 2bis or MNP5. • Cause: Whe n using V.42bis or MNP5, you sho ul ...
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Multitech MT5634ZLXFE - page 30
Append ix A – Regu latory Co mplian ce MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 30 Appendix A – Regulator y Complianc e Appendix A – Regulator y Complianc e Appendix A – Regulator y Complianc e Appendix A – Regulator y Complianc e FCC Part 15 Regulation FCC Part 15 Regulation FCC Part 15 Regulation FCC Part 15 Regulation This eq ...
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Multitech MT5634ZLXFE - page 31
Append ix A – Regu latory Co mplian ce MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 31 FCC Part 68 Telecom FCC Part 68 Telecom FCC Part 68 Telecom FCC Part 68 Telecom 1. Thi s equipm ent compli es with Pa rt 68 of th e Federa l Comm unicati ons Com missi on Rules . On the outsid e surface of this eq uipment is a labe l that co ntains, a mon ...
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Multitech MT5634ZLXFE - page 32
Append ix A – Regu latory Co mplian ce MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 32 Canadian Limitat ions Notice Canadian Limitat ions Notice Canadian Limitat ions Notice Canadian Limitat ions Notice Notice: The r inger eq uivalen ce number (REN) a ssigned to each ter minal device pr ovides an indi cation of the maxim um number of term i ...
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Multitech MT5634ZLXFE - page 33
Append ix A – Regu latory Co mplian ce MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 33 New Zealand Telecom Warning Notic e New Zealand Telecom Warning Notic e New Zealand Telecom Warning Notic e New Zealand Telecom Warning Notic e 1. The gra nt of a Telep ermit for any it em of ter minal equ ipment indicate s only th at Tele com has accepte ...
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Multitech MT5634ZLXFE - page 34
Append ix B – Gl obal Wi zard MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 34 Appendix B – Global Wizar d Appendix B – Global Wizar d Appendix B – Global Wizar d Appendix B – Global Wizar d Before u sing your modem, or if you oper ate your m odem fro m a countr y differe nt than where it was origina lly set up, you must configur e i ...
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Multitech MT5634ZLXFE - page 35
Append ix B – Gl obal Wi zard MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 35 11. The Global Wizard dialog bo x ind icates it w ill set t he homolo gation paramet ers for the countr y you have selec ted. If the corr ect countr y is displayed, click Next> to cont inue; otherwi se, clic k the <Back button a nd make the appropr iate c ou ...
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Multitech MT5634ZLXFE - page 36
Appendix C – Flash Wizard MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 36 Appendix C – Flash W izar d Appendix C – Flash W izar d Appendix C – Flash W izar d Appendix C – Flash W izar d Your modem is controlled by se mi-perman ent software, c alled firmwar e, which is stored in fla sh memory. Firmware i s nonvolati le; that is, it r ...
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Multitech MT5634ZLXFE - page 37
Appendix C – Flash Wizard MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 37 Step 2: Identify th e Current Ver sion of the Firmware Identif y the curr ent ver sion of the fir mware available for your modem o n the Mult i-Tech w eb site. If your modem a lready ha s the cur rent firmw are, ther e is no need to up date it . 1. Using yo ur favor i ...
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Multitech MT5634ZLXFE - page 38
Appendix C – Flash Wizard MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 38 Step 6: Document and Clear Your Stored Par ameters Before y ou flash yo ur modem it is impor tant that you sen d the AT&W1Z co mmand to it to cle ar out any stored par ameters. You should al so recor d the par ameters tha t are cur rently stored in your mode m so ...
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Multitech MT5634ZLXFE - page 39
Append ix D – Tec hnical Specificat ions MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 39 Appendix D – T echnical Spec if icat ions Appendix D – T echnical Spec if icat ions Appendix D – T echnical Spec if icat ions Appendix D – T echnical Spec if icat ions Trade Name: MultiM obile Model Number: MT563 4ZLX, MT563 4ZLXI, MT5634ZL X/FE ...
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Multitech MT5634ZLXFE - page 40
Append ix E – Warranty a nd Repa irs Po licies MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 40 Appendix E – Multi- T ech Sy stems , Inc. Appendix E – Multi- T ech Sy stems , Inc. Appendix E – Multi- T ech Sy stems , Inc. Appendix E – Multi- T ech Sy stems , Inc. Wa r r a n t y & R e p a i r s P o l i c i e s Wa r r a n t y & ...
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Multitech MT5634ZLXFE - page 41
Append ix E – Warranty a nd Repa irs Po licies MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 41 Please d irect your questions regard ing technic al matters , product c onfigur ation, verif ication th at the product is defecti ve, etc., to our Technic al Sup port departm ent at ( 800) 972-24 39 or em ail tsupport @multitech.c om . Pl ease dir ...
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Multitech MT5634ZLXFE - page 42
Index MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 42 Index Index Index Index A AT commands , 12 !, 16 #S, 13 #S= , 13 $, 16 %%%AT, 16 &C, 18 &D, 18 &F, 18 &G, 18 &J, 18 &K, 18 &P, 18 &W, 13, 14 ,, 16 ;, 17 @, 16 +++AT, 16 <any key >, 16 A/, 16 B, 16 D, 16 E, 17 H, 17 K, 20 L, 17 M, 17 N, 20 N, 17 O , 1 ...
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Multitech MT5634ZLXFE - page 43
Index MT5634ZL X, MT563 4ZLXI, MT563 4ZLX/FE U ser Guide 43 M Modem c onnection prob lem, 27 Modem does not aut o answer, 26 Modem does not exec ute the command, 2 6 Modem does not give res ponse after com mand, 26 Modem does n’t dial, 2 7 Modem give burs t of Errors, 28 Modem giv es ERRO R response, 26 Modem goes off-hook and disa bles phone lin ...
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