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Citizen CT-S4000DCL - page 1
LINE THERMAL PRINTER MODEL CT -S4000/CT -S4000DC CT -S4000L/CT -S4000DCL CT -S4000M/CT -S4000DCM User’ s Manual ...
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Citizen CT-S4000DCL - page 2
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Citizen CT-S4000DCL - page 3
IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are de ...
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Citizen CT-S4000DCL - page 4
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i ...
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Citizen CT-S4000DCL - page 5
— 2 — SAFET Y PRECA UTIONS ... WHICH SHOULD BE STRICTL Y OBSER VED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property , special warning symbols are used in ...
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Citizen CT-S4000DCL - page 6
— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory . * Airborne oil, steel particles, or dust. * Static electricity or stro ...
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Citizen CT-S4000DCL - page 7
— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping ma y cause injury . • P oor pr int quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment. ■ A state wh ...
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Citizen CT-S4000DCL - page 8
— 5 — PRECA UTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency . ■ Check to make sure that the supply outlet from which the printer is powered has a sufficient c ...
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Citizen CT-S4000DCL - page 9
— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THESE LABELS INDICA TE THE RISK OF ANY INJUR Y DUE TO "HIGH TEMPERA TURE" OF THE PRINT HEAD AND "SA W - TOOTHED EDGE" OF THE MANUAL CUTTER. To prevent possible malfunction or f ...
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Citizen CT-S4000DCL - page 10
— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water . ■ Never use organic cleaning solvent such as alco ...
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Citizen CT-S4000DCL - page 11
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ..................................................................................... 10 1.3 Model Classifi ...
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Citizen CT-S4000DCL - page 12
— 9 — 1. GENERAL OUTLINE This product are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ● V ersatile roll capacity with ability to use 80 mm, 82.5 mm and 112 mm wide paper rolls. ...
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Citizen CT-S4000DCL - page 13
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC power cord : 1 (for CT -S4000, CT -S4000L, CT -S4000M) ● CD-ROM: 1 ● Sample paper roll: 1 roll ● Partition: 1 ● Screw: 1 ● Quick start guide: 1 CT -S4000 Sample paper roll CD-ROM AC power cord 1.3 Model Classification The p ...
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Citizen CT-S4000DCL - page 14
— 11 — 1.4 Basic Specifications Item Specifications Model CT -S4000 P A/RS/UB, CT -S4000DC P A/RS/UB Print method Line thermal dot print method Print width *1 104 mm/832 dots, 82.5 mm/660 dots, 72 mm/576 dots 104 mm/832 dots, 72 mm/576 dots, 50 mm/400 dots Dot density 8 dots/mm (203 dpi) in holizontal & vertical Print speed 150 mm/s (Fastes ...
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Citizen CT-S4000DCL - page 15
— 12 — 2. EXPLANA TION OF PRINTER P AR TS 2.1 Printer Appearance Printer cover Power switch Operation panel Cover open button Rear connector (Front view) (Rear view) ● Printer cover Paper is loaded under this cover . ● Cover open button To refill or replace paper , open the printer cover by pulling the cover open button forward. ● Power s ...
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Citizen CT-S4000DCL - page 16
— 13 — ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error . ● FEED button Pressing this button once c ...
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Citizen CT-S4000DCL - page 17
— 14 — 2.2 Printer Cover Inside 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer . It is operated in case of an error , operation, or by a command. ● User memory Allows downloading of user -defined characters and logo data in the nonvolatile memory . This data remains stored even after the printer power is off. For t ...
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Citizen CT-S4000DCL - page 18
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Power Cord 1. Tu rn off the pr inter pow er switch. 2. For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the w all outlet. CAUTION! ■ When disconnecting a cable, DO NOT pull out by the cable. Always ...
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Citizen CT-S4000DCL - page 19
— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector . CAUTION! ■ When disconnecting th ...
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Citizen CT-S4000DCL - page 20
— 17 — CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector . (Also DO NOT connect a telephone line.) 3.3 Connecting the Cash Drawer Cash drawer kick-out connector Cash drawer cable connector 1. Confir m that the pow er switch is OFF . 2. Confir m the top and bot tom of the cash dra wer c ...
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Citizen CT-S4000DCL - page 21
— 18 — 80mm 82.5mm 58mm Scales→ Partition→ CAUTION! When using 112 paper roll, the partition is not used. Partition 3.4 Installing the Printer The printer can be installed horizontally , vertically , and on the wall. Ve r tical position CAUTION! ■ When used in vertical position, the printer ejects paper not to fall naturally even with ful ...
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Citizen CT-S4000DCL - page 22
— 19 — 3.6 Setting DIP Switch The DIP switch is present on the serial interface board. The function of each switch is as shown below . Baud Rate (bps) S witch No . Function ON OFF DIP switch Interface board mounting screws CAUTION! ■ As for the setting of the serial interface, it gives priority to the setting of the memory switch rather than ...
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Citizen CT-S4000DCL - page 23
— 20 — Sensor Position **1 φ 21.0 φ 18.0 *2 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 4 φ 31.5 φ 28.0 5 φ 35.0 φ 32.0 5 φ 21.0 φ 18.0 4 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 2 φ 31.5 φ 28.0 1 φ 35.0 φ 32.0 * Factory setting for USA version ** Factory setting for other country version 2 1 3 4 5 3.7 Adjusting the Paper Near -end Sensor 1. Lightly ...
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Citizen CT-S4000DCL - page 24
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll 4.2 Removing Jammed Paper 1. Tu rn the pr inter po wer of f. 2. Open the print er cov er . If the cutter blade remains protruded with paper jammed, do not force the printer cover to open. Referring to the section 4.7, restore the blade to the nor mal position and the ...
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Citizen CT-S4000DCL - page 25
— 22 — CAUTION! ■ Do not touch the surface of the heating element of the print head by bare hand or metal. ■ Wipe the dust off the surface of the platen periodically with a cotton swab moistened with ethyl alcohol. Especially , when full cutting is used for label paper , paper dust may adhere on the platen depending on the property of liner ...
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Citizen CT-S4000DCL - page 26
— 23 — 4.4 Self-printing Insert paper into the printer . With the FEED button pressed and held, turn the printer power on, keep the FEED button held for about 1 second, and then release the FEED button. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts. Memory ...
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Citizen CT-S4000DCL - page 27
— 24 — 4.6 Error Indication ● Paper end Paper out is detected in two steps: paper near-end and paper end. ERROR LED will light when the paper is empty . If paper end is detected, refill the paper . If the printer cover is open, a paper -end is detected. ● Printer cover open During printing, do not open the printer cover . If you open the pr ...
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Citizen CT-S4000DCL - page 28
— 25 — 4.7 When the Paper Cover Cannot Be Opened If the cutter blade remains protruded due to paper jam or for any abnormality , opening the paper cover may be disabled. In this case, do not open the paper cover forcibly . Insert a Phillips screwdriver (size #1) into the cutter lock releasing feed hole and turn it in the direction of arrow (clo ...
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Citizen CT-S4000DCL - page 29
— 26 — d D 65~150 44 44 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality . P aper T ype Pr oduct Name Recommended thermal F230AA, P220AG, HP220A, HP220AB-1, P220AB, P220AE-1, paper roll PB670 (Red/Black), PB770 (Blue/Black) from Mitsubishi Paper TF50KS-E2D from Nippon Paper PD150R, PD160R ...
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Citizen CT-S4000DCL - page 30
— 27 — When using “label paper” with CT -S4000L and CT -S4000DCL, refer to the following. Use the following paper or the equivalent paper . P aper type Product name Recommended thermal label paper 150LA-1 from Ricoh, GG40/P22/G6B from Ojitac, HD75 from Nippon Paper D LM B C A E F HI JK G Full cut position Paper feeding direction Printable a ...
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Citizen CT-S4000DCL - page 31
— 28 — Black Mark (printed on the reverse) b) Black mark paper (BM paper) D B C A E F G Cut position Paper feeding direction Printable area Mar k Item Dimensions A Right edge of black mark 15 or more B Left edge of black mark 0 to 1.5 C Black mark height 5 D Cut position in black mark 2.5 ET op margin 6.5 / 12 F Black mark pitch 30 to 300 GB ot ...
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Citizen CT-S4000DCL - page 32
— 29 — 5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No. Setting 0 (OFF) 1 (ON) Memory SW1-1 Power ON Info V alid Not send SW1-2 Bu ...
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Citizen CT-S4000DCL - page 33
— 30 — S witch No . Setting 0 (OFF) 1 (ON) Memory SW5-1 Buzzer V alid Invalid SW5-2 Line Pitch 360 406 SW5-3 USB Mode Virtual COM Printer Class SW5-4 Reserved Fixed − SW5-5 Reserved Invalid − SW5-6 Reserved Fixed − SW5-7 Reserved Fixed − SW5-8 Reserved Fixed − S witch No . Setting Default Set V alues Memory SW7-1 Baud Rate 9600 bps 12 ...
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Citizen CT-S4000DCL - page 34
— 31 — 1. Entering memory switch setting mode. Set paper in the printer and keep the printer cover open. With the FEED button pressed and held, turn the printer power on, and then press the FEED button twice. Close the cover . If the current settings of the memor y switch etc. are printed, the printer is now in the memory switch setting mode. 2 ...
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Citizen CT-S4000DCL - page 35
— 32 — 5.4 Selecting Paper T ype *L, *M Paper type selection is available by the combination of memory switches SW4- 4 and SW4-5 by the used of “Memory Switch Select Mode”. In addtion, the following procedure is available. 1 Enter Selecting P aper T ype mode. 1) Open the printer cover and remove paper . Pressing and holding the FEED butt on ...
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Citizen CT-S4000DCL - page 36
— 33 — Level indicator LED Label paper sensor adjuster *L Black Mark paper sensor adjuster 1 Enter Adjusting P aper Sensor mode. Open the printer cover , remove paper , and then set the printer power switch to ON. Here, POWER LED and ERROR LED go on with the buzzer sound. Then close the printer cover while pressing the FEED but ton . The ERROR ...
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Citizen CT-S4000DCL - page 37
— 34 — 5.6 Full cutting label paper *L When full-cutting the label paper with the printer installed horizontally ,Be sure that the guide plate is mounted on the paper exit of the printer cover . (This guide plate was set to the printer at the time of factory shipment.) The Guide Plate prevents cut paper from dropping in the printer . CAUTION! ? ...
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Citizen CT-S4000DCL - page 38
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