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Manual de instrucciones Xerox M20/M20i

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  • Xerox M20/M20i - page 1

    CopyCentre C20 Wor kC en t re M 2 0 /M 20 i User Guide 604E071 10 ...

  • Xerox M20/M20i - page 2

    Prepared by: The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND © 2004 by Xerox Corporation. All right s reserved. Copyright protection claime d includ es all forms and matter s of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, in ...

  • Xerox M20/M20i - page 3

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page i T able of Content s 1 Welcome ........................................................ .............. ...........1-1 Introduction ................ ................. ................................ ............................... 1-2 About This Guide .... ................... ...

  • Xerox M20/M20i - page 4

    Page ii Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Compatible Features .............. .......................... .......................... ............. 3-17 4 Paper and Other Media ... ............................................ ...........4-1 Loading Paper ................ ......................... ..................... ...

  • Xerox M20/M20i - page 5

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page iii Clear Memory ................. ... ... ... .... ... ... .......................... ... ... .... ... ................ 9-24 Maintenance Tools ................. ............................. .......................... .......... 9-25 Enabling or Disabling Auxiliary Acces s .. ...

  • Xerox M20/M20i - page 6

    Page iv Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide ...

  • Xerox M20/M20i - page 7

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1-1 1 W elcome Thank you for choosing the Xerox CopyCentre C20, WorkCentre M20 or WorkCentre M20i . These products have been designed for ease of use, but to use your machine to it s fullest potential take some time to read the User Guide . ! Introduction . . . . . . . . . . ...

  • Xerox M20/M20i - page 8

    Page 1-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome Introduction The Xerox CopyCe ntre C20, WorkCentre M20 or WorkCentre M20i are a family of digital devices capable of being used for copying, printi ng, faxing, scanning and e-mail . The features and functions availa ble on your machine depend on the model purchased ...

  • Xerox M20/M20i - page 9

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1-3 Welcome About This Guide Throughout this User Guide some terms a re used interchangeably: ! Paper is synonymous with media. ! Document is synonymous with original. ! Xerox CopyCentre C20, WorkCe ntre M20 or WorkCentre M20i is synonymous with the machine. The following tab ...

  • Xerox M20/M20i - page 10

    Page 1-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome Related Information Sources Information avail abl e for the product s consists of: -T h i s User Guide -T h e Quick Start Guid e -T h e Quick Install Sheets -T h e System Administration Guide - The Xerox website http://www.xerox.com ...

  • Xerox M20/M20i - page 11

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1-5 Welcome Customer Support If you need assistance during or after product installation, please visit the Xerox website for online solutions and support: http://www .xerox.com If you require further assistance, call our exp ert s at the Xerox Welcome Center , or contact your ...

  • Xerox M20/M20i - page 12

    Page 1-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome Safety Y our Xerox product and suppl ies have been designed and tested to meet strict safety requirements. These include Safety Agency appro val, and compliance to est ablished environmental standards. Please read the followi ng instructions carefully before operat ...

  • Xerox M20/M20i - page 13

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1-7 Welcome Do not use aerosol cleaners. Follo w the instructions in this User Guide for proper cleaning methods. Never use supplies or cleaning materials for purp oses other than those for which they were intended. Keep all supplies and materials out of reach of children. Do ...

  • Xerox M20/M20i - page 14

    Page 1-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome Safety Standards EUROPE This XEROX product is certified by the foll owing Agency usin g the Safety S tandards listed. Agency: TUV Rheinland S tandard: IEC60950 3rd Edition Amendments A1, A2, A3, A4 and A1 1. USA/CANADA This XEROX product is certified by the foll ow ...

  • Xerox M20/M20i - page 15

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1-9 Welcome Regulatory Information The CE marking applied to this product symb olizes Xerox Limited Declaration of Conformity with the following applica ble Dire ctives of th e European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by C ...

  • Xerox M20/M20i - page 16

    Page 1-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome W ARNING: Shielde d cab les must be used with this eq uipment to maintain compliance with Council Directive 89/336/EEC. FCC Part 15 This equipment has been tested and found to comply with th e limits for a Class A digital device, pursuant to Part 15 of the FCC Rul ...

  • Xerox M20/M20i - page 17

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1-1 1 Welcome The Electricity at Work Regulations - UK ONLY The Electricity at Work Regulation 1989 came into force in England and W ales on 1 April 1 990. This 1989 Regulation places a duty on all empl oyers and self-employed persons to ensure the electrical system in their p ...

  • Xerox M20/M20i - page 18

    Page 1-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome QUESTION: Is the XEROX equipment in my premises sa fe? ANSWER: All XEROX equipment supplied by XEROX Limited and thei r authorized distributors conforms to all relevant safety l egislation and standards. However , like all electrical equipment, they have to be reg ...

  • Xerox M20/M20i - page 19

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1-13 Welcome In the event of any defect being noted, the XER OX equipment will be switched off and disconnected from the sup ply until the defect ha s been corrected. Y ou will be advise d of such action to enable such defects to be corrected. PLEASE NOTE: YOU MUST ENSURE THA ...

  • Xerox M20/M20i - page 20

    Page 1-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome Regulations - Europe Certification to 1999 /5/EC Radio Equipment & Telecommunications Terminal Equipment Directive This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the a nalogue public switched telephone networ ...

  • Xerox M20/M20i - page 21

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1-15 Welcome Regulations - USA Fax Send Header Requirements The T elephone Consumer Protec ti on Act of 1991 makes it unlawful for any person to use a computer or other electronic device, includ ing Fax machines, to send any message unless such message clearly contains in a ma ...

  • Xerox M20/M20i - page 22

    Page 1-16 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome The Ringer Equivalence Number (or REN) is used to determine the number of devi ces that may be connected to a telephone li ne. Excessive RENs on a telephone line may result in the devices not ringing in respon se to an incoming call . In most but no t all areas, t ...

  • Xerox M20/M20i - page 23

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1-17 Welcome Regulations - Canada This product meets the applicable Indus try C anada technical specifications. 'The Ringer Equivalence Number (REN) is an indi cati on of the maximum number of devices allowed to be connected to a telephone interfac e. The termination on a ...

  • Xerox M20/M20i - page 24

    Page 1-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Welcome Environment al Compliance Energy Star ® XEROX Corporation designed this product to co mply with the guidelines of the ENERGY ST AR ® program of the Environ m ental Protection Agen cy . As an ENERGY ST AR ® Partner , XEROX has determined that this product meets ...

  • Xerox M20/M20i - page 25

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 2-1 2 Getting S t arted Before you start to use your ma chine, there a re a number of tasks to perform. Using the in structions provided in this chapter , unpack and setup your machine r eady for use. ! Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ...

  • Xerox M20/M20i - page 26

    Page 2-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Unp acking " To scan or copy a document, the switch must be in the unlock position. If the machine is not being used for a long period of time, or being moved, push the switch to the lock position ( ). 1 ! Remove the shipping tape from the front, back ...

  • Xerox M20/M20i - page 27

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 2-3 Getting Star ted " The appearance of the power cord and the telephone line cord may vary according to Country. 4 ! Ensure the following compon ent s are available: AC Power Cord User Documentation Starter T oner Cartridge Drum Cartridge USB Cable T elephone Line Cord ...

  • Xerox M20/M20i - page 28

    Page 2-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Machine Overview Models and Options CopyCentre C20 WorkCentre M20 WorkCentre M20i Docume nt Feeder S tandard S tandard S tandard Paper T ray 1 & Byp ass Tr a y S tandard S tandard S tandard Digit al Copying S tandard S tandard S tandard Direct Printing ...

  • Xerox M20/M20i - page 29

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 2-5 Getting Star ted Component Location Front View: NOTE: The components on each model vary , this picture repr esents the WorkCentre M20i with the optional Paper T ray 2. Document Feeder Document Guides Document Input Tra y Document Output T ray Control P anel Paper Tray 1 F ...

  • Xerox M20/M20i - page 30

    Page 2-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Rear View: NOTE: The components on each model vary , this picture repr esents the WorkCentre M20i, standard configuration. Paper Exit Extension Document Feeder Paper Tray T elephone Con nections AC Power Cord Connector Parallel Connector USB Connector Power ...

  • Xerox M20/M20i - page 31

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 2-7 Getting Star ted Control Panel Overview ITEM DESCRIPTION Alphabet Keyboard Use to enter alpha and symbol characters for the E-mail and Fax functions. Lighten/Dark en Use to adjust the contrast le vel to improve output quality . Reduce/Enla rge Use to adjust copy size from ...

  • Xerox M20/M20i - page 32

    Page 2-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Navigation Keys Use to scroll through the menu items and the options ava ilab le for each menu item . Paper Supply Use to select a paper type and source. Each press of the Paper Supply ke y changes the selection. The S tatus Map indica tes the selected tray ...

  • Xerox M20/M20i - page 33

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 2-9 Getting Star ted Interrupt Use to interrupt the current copy job to run a more urgent job . Sta r t Use to activate a job. Sto p Use to stop an operation at any time. Clear/Clear All (AC) Press once to clear a current entry e.g. an incorrect number or character entry . Pr ...

  • Xerox M20/M20i - page 34

    Page 2-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Inst alling Drum and T oner Cartridges 1 ! Pull the release latch to open the side cover . CAUTION: Ensure the side cover is always op en befo re opening the front cover . 2 ! Open the front cover . 3 ! If the cartridge locking lever is in the lower positi ...

  • Xerox M20/M20i - page 35

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-1 1 Getting Star ted " Xerox has included a Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately two times the number of copies. " When the drum or toner cartridge need to be replaced a message displays. 4 ! Remove the drum cartr ...

  • Xerox M20/M20i - page 36

    Page 2-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Making Connections Document Feeder Telephone Line (WorkCentre M20i only) " You should use the telephone line cord which is supplied with your machine. If you are replacing it with another vendor’s, it should be AWG #26 or larger tele- communication ...

  • Xerox M20/M20i - page 37

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-13 Getting Star ted USB or Parallel Port Cable (WorkCentre M20 and M20i only) # Only connect one of the above cables. If you ar e using a USB cable, you must be running Windows 95, 98, Me, 2000, XP or NT 4.0. When usin g the USB connection, your machine provides two USB mode ...

  • Xerox M20/M20i - page 38

    Page 2-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Powering On the Machine 1 ! Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged into a grounded power socket. 2 ! Press the ON/OFF switch to the ON ( I ) position. The machine displays ’Warming Up Please W ait...? ...

  • Xerox M20/M20i - page 39

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-15 Getting Star ted Loading Paper " An additional Paper Tray is available as an option. The instructions for loadi ng both paper trays are the same. 1 ! Pull open the Paper T ra y . 2 ! Push down on the pressure plate until it locks into position. 3 ! Adjust the rear pa ...

  • Xerox M20/M20i - page 40

    Page 2-16 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started " If you experience problems with paper feed, turn the paper around and if the problem continues, use the Bypass Tray. 4 ! Fan the paper and i nsert it into the tray . If loading Letterhead, ensure the design is face-up and the top edge of the sheet i ...

  • Xerox M20/M20i - page 41

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-17 Getting Star ted " When printing from your PC, ensure you select the Paper Source and the correct paper size from your software application. # Refer to “Machine Setup” starting on page 2-19 to set the correct size for the Paper T ray . For more detailed informati ...

  • Xerox M20/M20i - page 42

    Page 2-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Help List The Help List contains informa tion about the features and settings availabl e on your machine. It is helpful to print the list to use as a reference tool when performing Machine Setup tasks. Use the following instruction s to print the Help List ...

  • Xerox M20/M20i - page 43

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-19 Getting Star ted Machine Setup Use the following instruction s to customiz e your machine to meet your individual requirements. ! Press [Menu/Exit] to exit each menu level and return to standby mode. 1 ! Press the [Machine S tatus] key . Enter Machine Sta tu s 2 ! Using t ...

  • Xerox M20/M20i - page 44

    Page 2-20 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Machine Setup Options OPTION SETTINGS DESCRIPTION T ray 1 Size L TR / A4 / LGL / F olio Use to set the default p aper size for T ra y 1. Paper Size options are Letter , A4, Legal (216 x 356 mm / 8.5 x 14 inch) or Folio. T ray 2 Size L TR / A4 / LGL / F oli ...

  • Xerox M20/M20i - page 45

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-21 Getting Star ted Key Sound On Set to On to enable a sound when any key is pressed. Off Speaker Control On The speaker can be set to On , Off or Comm . Comm allows th e speaker to remain on until the remote machine answers. Off Comm Language English, French, German, It ali ...

  • Xerox M20/M20i - page 46

    Page 2-22 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Clock Mode 12 hour The machine can be configured to display time using either a 12-hour or 24-hour forma t. 24 hour T oner Save On If On , the machine produces a lower quality output to reduce toner consumption. Useful if your machine is used for internal ...

  • Xerox M20/M20i - page 47

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-23 Getting Star ted Inst alling Sof tware There are four drivers provided: -P C L 5 - PostScript - T wain - ControlCentre The installation procedure is the same for all of th em. Y ou can install all of the drivers at the same time or as many as you require. # These instruct ...

  • Xerox M20/M20i - page 48

    Page 2-24 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Driver Installation Before direct printing, dire ct scannin g or using ControlCentre through th e Parallel Port or the USB port, you will need to install a driver . The procedure will install the driver and configure it for the local port. T o install the ...

  • Xerox M20/M20i - page 49

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-25 Getting Star ted The selection will be confirmed . ! Select [Continue] to confirm your choice and install the driver . The installation will continue by transferring a number of files. # If you chose to install multiple drivers, the in stallation proces s will be repeated ...

  • Xerox M20/M20i - page 50

    Page 2-26 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Workstation Setup Y ou will need to con figure the printer drivers. ! At the Workstation , select [Printers and Faxes] from the Control Panel option. # The location of this window will vary according to the operating system: from the S tart>Settings men ...

  • Xerox M20/M20i - page 51

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-27 Getting Star ted # This window will have a different appearance according to th e operating system of the workstation and the type of driver installed. The window displayed is for a Windows XP operating system. ! Click on the [Ports] t ab. The Por t s tab will be displaye ...

  • Xerox M20/M20i - page 52

    Page 2-28 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Getting Started Test Print or Scan T o ensure the Xerox WorkCentre M20 or M20i has been installed correctly a test print or scan should be submitted from the Workstation . Test Print Perform the following steps: ! Open a document on the Workstation . ! Select the Xerox WC ...

  • Xerox M20/M20i - page 53

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 3-1 3C o p y Digital copying is avai lable as standard on the Xerox CopyCentre C20 , WorkCentre M20 and WorkCentre M20i . ! Copying Procedure . . . . . . . . . . . . . . . . . . . . . . . . 3-2 ! Basic Copy Features . . . . . . . . . . . . . . . . . . . . . . . 3-6 ! S pecial ...

  • Xerox M20/M20i - page 54

    Page 3-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy Copying Procedure Select Copy Mode Select the Paper Supply " For instructions on loading media, refer to “Loading Paper” on page 4- 2. For full media specifications refer to “Media Specifications” on page 12-7. 1 ! Ensure Ready to Copy displays. Ready To ...

  • Xerox M20/M20i - page 55

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 3-3 Copy # When copying onto a paper size smaller than A4/ Letter , the printed image may be offset and not reproduce correctly , eve n when Auto Fit is selected. Load the Orig inals Document Feeder: ! Up to 50 sheets of 80 g/m 2 (20lb b ond) paper can be loaded. Weight range ...

  • Xerox M20/M20i - page 56

    Page 3-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy Document Glass: " When using the Document Glass, ensure there are no documents in the Document Feeder. Leaving the Document Feeder open while scanning will affect the image quality and toner consumption. Select the Copy Features " Only those features relevan ...

  • Xerox M20/M20i - page 57

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 3-5 Copy Enter the Quantity " The maximum copy quantity is 999. " You can cancel a copy job while it is copying by pressing the [Stop] key twice. Press Start 5 Numeric Keypad Clear/Clear All ! Use the Numeric Keypad to enter the number of copies required. ! If neces ...

  • Xerox M20/M20i - page 58

    Page 3-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy Basic Copy Features There are seven basic Copy features available. These features can be selected using the feature keys located on the Control Panel . Feature Description FEATURE OPTIONS INSTRUCTIONS Lighten/ Darken " Use to adjust the contrast for a document co ...

  • Xerox M20/M20i - page 59

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 3-7 Copy Clone Use to print multiple images on a single sheet of paper . The number of images produced is determined au tomatically based on the original image size. " Only available using the Document Glass, ensure the Document Feeder is empty. ! Press [Copy]. ! Press [ ...

  • Xerox M20/M20i - page 60

    Page 3-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy 2-1 Sided Short Use when original s are printed on both sides in the "head to toe" layout, and 1 sided copies are required. ! 2-2 Sided Use for originals that are printed on 2 sides and 2 Sided copies are required. Collated " Use to produce collated cop ...

  • Xerox M20/M20i - page 61

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 3-9 Copy Paper Supply " Use to select the paper source. Sta t us Map The St atus Map identifies which paper tray is selected, when a paper tray is empty and when an error occurs. ! Press [Copy]. ! T o select a paper tray , press the [Paper Supply ] key until the required ...

  • Xerox M20/M20i - page 62

    Page 3-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy S pecial Copy Features The special Cop y features available can be accessed by pressing the Men u/Exit key and then selecting Copy Features on the display . Feature Description FEATURE OPTIONS T O SELECT ID Card Copy " Use to copy both sides of an ID document e. ...

  • Xerox M20/M20i - page 63

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 3-1 1 Copy Edge Erase " Use to ’clean up’ the edges of an original e.g. if it is frayed or has hole punch or staple marks. Off Use to de-activate the feature. ! Press [Menu/Exit]. ! Using the Navigation Keys select [Copy Features] and press [Enter]. ! Use the Navi gat ...

  • Xerox M20/M20i - page 64

    Page 3-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy Book Copy " Use when copying bound documents. If the document is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. Off Use to de-activate the feature. ! Use the Document Glass when copying bound documents. ! Press [Me ...

  • Xerox M20/M20i - page 65

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 3-13 Copy T r ansp arencies " Use to create a single set of transparencies with blank or printed separators. Off Use to de-activate the feature. ! Press [Menu/Exit]. ! Using the Navigation Keys select [Copy Features] and press [Enter]. ! Use the Navi gation Keys to select ...

  • Xerox M20/M20i - page 66

    Page 3-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy Using Interrupt The Interrupt button is used to temporarily paus e the job which is currently being co pied in order to run a more urgent job. Th is feature is useful if the machin e is printing a large job as it still provides access to Copy mode for running small, ...

  • Xerox M20/M20i - page 67

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 3-15 Copy . Load the Orig inals Select the Interrupt Job Features " Only those features relevant to the machine configuration will be available. 3 ! Remove all staples and paper clips prior to loading. ! Load the originals for the Interrupt job into the Document Feeder or ...

  • Xerox M20/M20i - page 68

    Page 3-16 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy Enter the Quantity " The maximum copy quantity is 999. Press Start Resume Current Job 5 Numeric Keypad ! Use the Numeric Keypad to enter the number of copies required. 6 ! Press [S tart] to begin the Interrup t job. ! If usin g the Document Glass and [Scan Anoth ...

  • Xerox M20/M20i - page 69

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 3-17 Copy Comp atible Features The following table indicates which features are compatible with other features. It al so shows which input area can be used for a feature e.g. the Document Feeder or Document Glass . Key: O = Compatible X = Incompatible COPY FEATURE Document Fee ...

  • Xerox M20/M20i - page 70

    Page 3-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Copy ...

  • Xerox M20/M20i - page 71

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 4-1 4 Paper and Other Media There is one Paper T ray and a Bypass T ray as standard on the Xerox CopyCentre C20 , WorkCentre M20 and WorkCentre M20i . A second Paper T ray is available to purchase as an option. ! Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Xerox M20/M20i - page 72

    Page 4-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Med ia Loading Paper Preparing Paper for Loading Before loading paper into the Paper T rays , fan the edges. This procedure se parates any sheets of paper that are stuck together an d reduces the possibility of paper jams. # T o avoid unnecessar y p aper ja ...

  • Xerox M20/M20i - page 73

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 4-3 Paper and Other Media " If you experience problems with paper feed, turn the paper around and if the problem continues, use the Bypass Tray. 3 ! Adjust the rear paper guide to the required paper length. It is preset to A4 or Letter size depending on country . ! T o l ...

  • Xerox M20/M20i - page 74

    Page 4-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Med ia " When printing from your PC, ensure you select the Paper Source and the correct paper size from your software application. # Use the instructions “Setting the Paper Size” on p a ge 4-8 to set the cor rect size for the Paper Tr a y. 5 Corner ...

  • Xerox M20/M20i - page 75

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 4-5 Paper and Other Media Using the Bypass Tray The Bypass T ray is located on the right side of your machin e. It can be closed when not in use, making the product more compact. Use the Bypass T ray to print transparencies, labels, envelopes or postcard s in addition to maki ...

  • Xerox M20/M20i - page 76

    Page 4-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Med ia Loading the Byp ass Tray " Remove any curl on postcards, envelopes, and labels before loading them into the Bypass Tray. " Hold transparencies by the edges and avoid touching the print side. 1 ! Lower the Byp ass T ray , located on the righ ...

  • Xerox M20/M20i - page 77

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 4-7 Paper and Other Media # Use the instructions “Setting the Paper Size” on p a ge 4-8 to set the cor rect size for the Byp ass Tr a y. 5 ! To s e l e c t t h e Bypass T ray , press the [Paper Supply] key until the Bypass tray is lit on the St atus Map . ! When the Bypas ...

  • Xerox M20/M20i - page 78

    Page 4-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Med ia Setting the Paper Size After loading paper in the Paper T rays , you will need to set the default Paper Size . Use the following instructions to set the default Paper Size for each tray . ! Press the [Machine S tatus] key on the Control Pa nel . ! Se ...

  • Xerox M20/M20i - page 79

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 4-9 Paper and Other Media Media S pecifications Media Sizes and Types The table below identifies the media sizes which can be used in the Paper T ray and Bypass Tr a y , and the cap acities which can be loaded. ! a. Depending on paper thickness, maximum capacity may be reduce ...

  • Xerox M20/M20i - page 80

    Page 4-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Med ia Media Guidelines When selecting or loading paper , envelopes, or other special me dia pl ease adhere to these guidelines: ! Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams an d poor print quality . ! Use only high q ...

  • Xerox M20/M20i - page 81

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 4-1 1 Paper and Other Media ! V erify that your labels’ adhesive material can tolerate fusing temperature of 200 o C (392 o F) for 0.1 second. ! Ensure that there is no exposed adhesive mate rial between labels. Exposed areas can cause labels to peel off during printing, wh ...

  • Xerox M20/M20i - page 82

    Page 4-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Paper and Other Med ia ...

  • Xerox M20/M20i - page 83

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 5-1 5E - m a i l The E-mail function is availabl e as standard on the Xerox WorkCentre M20i and as an option on the Xerox WorkCentre M20 . ! Sending an E-mail . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 ! Basic E-mail Features . . . . . . . . . . . . . . . . . . . . ...

  • Xerox M20/M20i - page 84

    Page 5-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail Sending an E-mail The E-mail function allows you to send your documents as an E-m ail messag e without going to a PC. The document is sent to the recipient’s E-mail box as an attachment. The document you want to send is scanned and then attached to the E-mail as a ...

  • Xerox M20/M20i - page 85

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 5-3 E-mail Document Glass: " When using the Document Glass, ensure there are no documents in the Document Feeder. Leaving the Document Feeder open while scanning will affect the image quality. Select the E-Mail Key and Features " Only those features relevant to the ...

  • Xerox M20/M20i - page 86

    Page 5-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail Enter the Sender’s Name " The Global Address Book displays addresses retrieved from the system server. For more information about the Global Address Book, refer to “Using the Global Address Book” on page 5- 13. You can also access the local Address book b ...

  • Xerox M20/M20i - page 87

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 5-5 E-mail Entering Multiple Recipients Send to Myself Review Addresses 5 Another Address? [Done] After entering the first recipient, Another Address? displays. ! Select [Add] to add another address or [Done] to continue. The maximum number of addresses you can enter is 10. ! ...

  • Xerox M20/M20i - page 88

    Page 5-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail Enter a Mail Subject Select a File Type Press Start 8 Mail Subject displays. ! Enter a subject for the mailnote using the Alphabet Keyboard . ! Press [Enter]. Mail Subject: 9 Select File T ype displays. Use this option to select the type of file you want to send. ! ...

  • Xerox M20/M20i - page 89

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 5-7 E-mail Basic E-mail Features There are four basic E-mail features availabl e. These feat ures can be selected using the feature keys located on the Contro l Panel . Feature Description FEATURE OPTIONS INSTRUCTIONS 2 Sided " Select if your originals are2 Sided. Ye s S ...

  • Xerox M20/M20i - page 90

    Page 5-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail Resolution " Use to increase sharpness and clarity. 100 dpi Scans using a resolution of 100 x 100 dots per inch (dpi). Produces a lower quality image which can be processed quickly . ! Press [E-mail]. ! Press [Resolution]. ! Use the Navi gation Keys to select t ...

  • Xerox M20/M20i - page 91

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 5-9 E-mail S pecial E-mail Features The special E-mail featu res available can be accessed by pressing the Menu/Exit key and then selecting E-mail Fe atu res on the display . Feature Description FEATURE OPTIONS T O SELECT Group Mail " You can store several E-mail address ...

  • Xerox M20/M20i - page 92

    Page 5-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail Edit Use to edit an existing Group. ! Press [Menu/Exit]. Select [E-mail Fe atures] and press [Enter]. ! Select [Group Mail] and press [Enter]. ! Select [Edit] or [Delet e] and press [Enter]. ! Enter a Group Number or Name and press [Enter]. ! If editing, change the ...

  • Xerox M20/M20i - page 93

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 5-1 1 E-mail Local Address Book " You can store frequently used E-mail addresses in the machine’s memory, in the Local Address Book. New Use to add entries to the Local Address book. ! Press [Menu/Exit]. Select [E-mail Fe atures] and press [Enter]. ! Select [Local Addre ...

  • Xerox M20/M20i - page 94

    Page 5-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail Print Address Book " Use this feature to print a list of individual, group or all E-mails stored in the Local Address book. Individual Address Use to print a list of individual E-mail addresses. ! Press [Menu/Exit]. ! Using the Navigation Keys select [E-mail F ...

  • Xerox M20/M20i - page 95

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 5-13 E-mail Using the Global Address Book The Global Address Book has to be set up to retrieve E-mail address from a LDAP . The G lobal Address Book works in a similar way to the L ocal Address Book , except you cannot add, edit or delete users. ! Load the origin als and press ...

  • Xerox M20/M20i - page 96

    Page 5-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide E-mail ...

  • Xerox M20/M20i - page 97

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 6-1 6F a x The Fax function is availabl e as standard on the Xerox WorkCentre M20i . ! Faxing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 ! Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 ! Basic Fax Features . . . . . . . . . . . ...

  • Xerox M20/M20i - page 98

    Page 6-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Faxing Procedure Load the Orig inals Document Feeder: ! Up to 50 sheets of 80 g/m 2 (20lb b ond) paper can be loaded. Weight ranges from 45 - 105 g/m 2 (12.5 - 28lb). Sizes range from B5 to Leg al ( 7” x 10” to 8.5” x 14” ). Refer to “Scanner and Copier Speci ...

  • Xerox M20/M20i - page 99

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 6-3 Fax Document Glass: " Ensure no documents are loaded in the Document Feeder when using the Document Glass. Leaving the Document Feeder open while scanning will affect the image quality and toner consumption. " On completion of the job, ensure the Document Feeder ...

  • Xerox M20/M20i - page 100

    Page 6-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Select the Fax Features " For more information about the available Fax features, refer to “Basic Fax Features” on page 6-8, and “Special Fax Features” on page 6-10. Enter the Fax Number " There are several methods available for entering the remote fax ...

  • Xerox M20/M20i - page 101

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 6-5 Fax Press Start Job Status 5 ! Press [S tart] to begin the Fax job. ! If the display shows [Scan Another?] and another original requires scanning, load the next original and select [Y es]. Press [Enter ]. Continue the procedure until all the originals have been scanned. ! ...

  • Xerox M20/M20i - page 102

    Page 6-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Dialing Methods There are several methods which can be used to enter a fax number or a group of fax number . The following table identifies and explains all the dia ling methods available. DIALING METHOD INSTRUCTIONS Keypad Dialing " Use when entering the remote f ...

  • Xerox M20/M20i - page 103

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 6-7 Fax Manual group di aling " Use to manually program a broadcast send to multiple destinations. ! Load the originals and select [Fax]. ! Press [Manual Group]. The display requests a destination fa x number. ! Enter the first fax number and press [Enter]. ! ’Another ...

  • Xerox M20/M20i - page 104

    Page 6-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Basic Fax Features There are five basic Fax features available. These features can be sele cted using the feature keys located on the Control Panel . Feature Description FEATURE OPTIONS INSTRUCTIONS Lighten/Darken " Use to adjust the contrast for a document contai ...

  • Xerox M20/M20i - page 105

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 6-9 Fax Original T ype " Use to select the type of document being scanned. T ext Use for documents containing mostly text. ! Press [Fax]. ! Press [Original T yp e]. ! Using the Navigation Keys , select the option required and press [Enter]. Mixed Use for documents with m ...

  • Xerox M20/M20i - page 106

    Page 6-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax S pecial Fax Features The special Fax features available can be accessed by pressing the Me nu/Exit key and then selecting Fax Features on the display . Feature Description FEATURE OPTIONS INSTRUCTIONS T oll Save " Use to set a low rate period for sending faxes. ...

  • Xerox M20/M20i - page 107

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-1 1 Fax Memory Fax " Use to send a fax from memory. No. Used to enter the fax phone number fo r the remote machine. ! Press [Menu/Exit]. ! Using the Navigation Keys select [Fax Features] and press [Enter]. ! Select [Memory Fax] and press [Ente r ]. ! Enter the fax numbe ...

  • Xerox M20/M20i - page 108

    Page 6-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Priority Fax " Use this option to send your fax ahead of reserved operations. ! Press [Menu/Exit]. ! Using the Navigation Keys select [Fax Features] and press [Enter]. ! Select [Priority Fax] and press [Enter]. ! Enter the fax number using the Numeric Keypad or S ...

  • Xerox M20/M20i - page 109

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-13 Fax Delay RX Poll Use to retrieve a document from a remote fax machine at a specified time. ! Press [Menu/Exit]. ! Using the Navigation Keys select [Fax Features] and press [Enter]. ! Select [Polling] and pre ss [Enter]. ! Select [Delay RX Poll] and press [Enter]. ! Enter ...

  • Xerox M20/M20i - page 110

    Page 6-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Mailbox This feature allows you to st ore a document in a mailbox, delete a document from a mailbox, print a document from a mailbox and to poll a mailbox. Mailboxes are setup by the System Administrator . # Instructions for setting up Mailboxes are located in the Sys ...

  • Xerox M20/M20i - page 111

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-15 Fax Printing Mailbox Contents 1 ! Press the [Menu/Exit] key . ! Using the Navigation Keys select [Mailbox] and press [Enter]. Enter Menu/Exit 2 ! Select [Print] and press [Enter] Mailbox [Print] 3 ! Enter the box numb e r for th e mailbox and press [Enter]. ! Enter the pa ...

  • Xerox M20/M20i - page 112

    Page 6-16 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Deleting Mailbox Contents 1 ! Press the [Menu/Exit] key . ! Using the Navi gation Keys select [Mailbox] and press [Enter]. Enter Menu/Exit 2 ! Select [Delete] and press [Enter] Mailbox [Delete] 3 ! Enter the box numb e r for th e mailbox and press [Enter]. ! Enter the ...

  • Xerox M20/M20i - page 113

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-17 Fax Polling from a Mailbox 1 ! Press the [Menu/Exit] key . ! Using the Navigation Keys select [Mailbox] and press [Enter]. Enter Menu/Exit 2 ! Select [Poll From] and press [Enter ] Mailbox [Poll From] 3 ! Enter the box number to be polled and press [Enter]. ! Enter the pa ...

  • Xerox M20/M20i - page 114

    Page 6-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Sending to a Mailbox 1 ! Press the [Menu/Exit] key . ! Using the Navi gation Keys select [Mailbox] and press [Enter]. Enter Menu/Exit 2 ! Select [Send] and press [Enter] Mailbox [Send] 3 ! Enter the box number for wh ere the originals are to be sent, and press [Enter] ...

  • Xerox M20/M20i - page 115

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-19 Fax Fax Setup Options Changing the Fax Setup Options ! Press [Menu/Exit] to exit each menu level and return to standby mode. 1 ! Press the [Machine S tatus] key . Enter Machine Sta tu s 2 ! Using the Navi gation Keys select [Fax Setup] and press [Enter]. Machine Setup $ F ...

  • Xerox M20/M20i - page 116

    Page 6-20 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Fax Setup Options The following table lists all the Fax Setup options available and provides a instructions for customizing each setting. In structions for accessing the Fax Set u p options are provided on pag e 6-19 . OPTION SETTINGS DESCRIPTION Lighten/Darken 5 Cont ...

  • Xerox M20/M20i - page 117

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-21 Fax Speed Dials New ! Enter a speed dial number using the Numeric Keypad and then press [Enter]. If a number is already stored in the location a message displays. Enter a different Speed Dial number . ! Enter the fax number you want to store using the Numeric Keypad and p ...

  • Xerox M20/M20i - page 118

    Page 6-22 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Group Dials New ! Enter a Group number between 1 and 200 using the Numeric Keypad and then press [Enter]. If a number is already stored in the location a message displays. ! The display asks you to enter a Speed Dial number to add to the Group . Enter the number and t ...

  • Xerox M20/M20i - page 119

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-23 Fax Auto Reduction On Use to activate the machine perfo rming an automatic reduction for o ver-sized fax jobs. Off Use to de-activate the automatic reduction. Over-sized jobs are printed on two pages. Prefix Dial Up to 5 digits The number entered will be add ed to the beg ...

  • Xerox M20/M20i - page 120

    Page 6-24 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Fax Dial Mode To n e Selects the default dial mode. Pulse ...

  • Xerox M20/M20i - page 121

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 7-1 7P r i n t Direct Printing using a USB or Parallel Port connection is available as st andard on the Xerox WorkCentre M20 and as an option on the Xerox WorkCentre M20i . Networked Printing is available as st andard on the Xerox WorkCentre M20i and is optional on the Xerox ...

  • Xerox M20/M20i - page 122

    Page 7-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print Printing a Document The Xerox WorkCentre M20 and M2 0i supports printing from these operating systems: - Windows XP - Window s 20 00 - Windows NT V4.0 - Windows 95 /9 8/Millennium Edition Yo u r Workstation and the Xerox WorkCentre M20 or M20i must be connected and c ...

  • Xerox M20/M20i - page 123

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 7-3 Print Printer Settings Most Windows software applicatio ns allow you to make changes to the printer settings. This includes settings th at determine how a print job looks such as p aper size, paper orientation, and margins. Settings made in the application to create the d ...

  • Xerox M20/M20i - page 124

    Page 7-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print Windows XP ! Select File > Print > Properties from within any Windows application. ! Select Xerox WC M20 Series printer from the Printers and Faxes fold er , click the right mouse button, then select Printing Preferen ces from the drop-down list. ...

  • Xerox M20/M20i - page 125

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 7-5 Print PCL Driver When the Printer Properties are displayed, the print job settings can be reviewed and changed. The Properties window consists of six tabs: - Layout - Paper - Image Optio ns - Output Options - W atermark - About If the Printer Properties are accessed throu ...

  • Xerox M20/M20i - page 126

    Page 7-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print Layout Tab Portrait Use to print across the width of the page, letter style. Rotate 180 Degrees Use to rotate the images 180 degrees. Landscap e Use to print across the length of the page, spreadsheet style. Long Edge Use this option when you require 2 sided output i ...

  • Xerox M20/M20i - page 127

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 7-7 Print Paper Tab Print Quantity Use to select the number of prints required. Ty pe Use to select the type of paper required. Size Use to select the size of paper required from the drop down menu. Source Use to select the require d paper source for the job. Cover Page Use t ...

  • Xerox M20/M20i - page 128

    Page 7-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print Image Options Tab Image Quality Use to select the Image Quality setting to apply to the job. The options available depend on the resolution selected. Print Quality Mode Use to select the print resolution. 1200 dpi produces the highest quality output, 300 dpi is the l ...

  • Xerox M20/M20i - page 129

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 7-9 Print Output Options Tab Use Print Fonts If this option is selected the fonts which are resident on the printer will be used for the job. Print Order Use to select a sequence for your print job. Select whether to reverse all pages, print odd pages or print even pages. Col ...

  • Xerox M20/M20i - page 130

    Page 7-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print Watermark Tab Add, Update and Delete Use these options to create new Watermarks, edit W atermarks or Delete a Wa te rm a rk . Current Watermarks W atermarks are background images which print on each page. They are useful for adding information su ch as Draf t or Con ...

  • Xerox M20/M20i - page 131

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 7-1 1 Print About Tab The About T ab provides information about the prin ter driver . It provides the program version number and copyright information relating to the prin ter driver . Clicking on this page will connect you to the Xerox website, provided you have access to the ...

  • Xerox M20/M20i - page 132

    Page 7-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print PostScript Driver When the Printer Properties are displayed, the print job settings can be reviewed and changed. The Properties window consists of two tabs: - Layout - Paper/Quality If the Printer Properties are accessed through the Printers folder , additional Wind ...

  • Xerox M20/M20i - page 133

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 7-13 Print Layout Tab Portrait Use to print across the width of the page, letter style. Rotated Landscape Use if the image requires rotating to landscape format. Landscap e Use to print across the length of the page, spreadsheet style. Flip on Long Edge Use this option when yo ...

  • Xerox M20/M20i - page 134

    Page 7-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Print Paper / Quality Tab Paper Source Use to select the paper source for the print job from the drop down menu. ...

  • Xerox M20/M20i - page 135

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 8-1 8 Scan Direct Scanning using a USB or Parallel Port connection is available as st andard on the Xerox WorkCentre M20 and WorkCentre M20i. A color scanner is pr ovided as st andard. ! TW AIN Scanner Program . . . . . . . . . . . . . . . . . . . 8-2 ! Scanning Procedure . . ...

  • Xerox M20/M20i - page 136

    Page 8-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Scan TW AIN Scanner Program The Xerox WorkCentre M20 and M2 0i TWAIN Scanner program is used to scan images, graphics, photographs, and prin ted text . Documents can be fed from the Document Feeder or placed on the Document Glass . The TW AIN driver is a program for PC pri ...

  • Xerox M20/M20i - page 137

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 8-3 Scan Scanning Procedure Open the Image Editing Application " For instructions on loading media, refer to “Loading Paper” on page 4- 2. For full media specifications refer to “Media Specifications” on page 12-7. Load the Orig inals Document Feeder: 1 ! Open yo ...

  • Xerox M20/M20i - page 138

    Page 8-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Scan " When using the Document Glass, ensure there are no documents in the Document Feeder. Leaving the Document Feeder open while scanning will affect the image quality. ! Up to 50 sheets of 80 g/m 2 (20lb b ond) paper can be loaded. Weight ranges from 45 - 105 g/m 2 ...

  • Xerox M20/M20i - page 139

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 8-5 Scan Select Preview Select Scan Save the Image 4 ! Select the Preview option on th e TW AIN driver window . The image appears on the screen. This gives you the opportunity to select the specific area you wish to scan. ! If necessary , drag the selection tool to the area r ...

  • Xerox M20/M20i - page 140

    Page 8-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Scan ...

  • Xerox M20/M20i - page 141

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 9-1 9 Machine Administration The Xerox CopyCentre C20, WorkC entre M20 or WorkCentre M20i can be customised to meet individual requirement s. ! Machine Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 ! Reports . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Xerox M20/M20i - page 142

    Page 9-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Machine Setup Use the following instruction s to customiz e your machine to meet your individual requirements. ! Press [Menu/Exit] to exit each menu level and return to standby mode. 1 ! Press the [Machine S tatus] key . Enter Machine Sta tu s 2 ! Us ...

  • Xerox M20/M20i - page 143

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 9-3 Machine Administration Machine Setup Options OPTION SETTINGS DESCRIPTION T ray 1 Size L TR / A4 / LGL / F olio Use to set the default p aper size for T ra y 1. Paper Size options are Letter , A4, Legal (216 x 356 mm / 8.5 x 14 inch) or Folio. T ray 2 Size L TR / A4 / LGL ...

  • Xerox M20/M20i - page 144

    Page 9-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Key Sound On Set to On to enable a sound when any key is pressed. Off Speaker Control On The speaker can be set to On , Off or Comm . Comm allows th e speaker to remain on until the remote machine answers. Off Comm Language English, French, German, I ...

  • Xerox M20/M20i - page 145

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 9-5 Machine Administration Clock Mode 12 hour The machine can be configured to display time using either a 12-hour or 24-hour forma t. 24 hour T oner Save On If On , the machine produces a lower quality output to reduce toner consumption. Useful if your machine is used for in ...

  • Xerox M20/M20i - page 146

    Page 9-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Report s V a rious Reports are available to assist in confirming an d monitoring machine activity . Reports can be set up to include specific information, or to print automati cally . Reports Available REPORT DESCRIPTION Fax Phoneb ook This list cont ...

  • Xerox M20/M20i - page 147

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 9-7 Machine Administration Printing Reports Use the following instructions to print a report. 1 ! Press the [Machine S tatus] key . Enter Machine Sta tu s 2 ! Using the Navi gation Keys select [Reports] and press [Enter]. System Admin Tools $ Reports 3 ! Using the Navi gation ...

  • Xerox M20/M20i - page 148

    Page 9-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration ControlCentre ControlCentre is software available for the WorkCentre M20i which enab les Fax options and features to be setup and viewed remotely using a PC. After setting up Fax options or creating phonebooks, simply cli ck [Apply] on the ControlCen ...

  • Xerox M20/M20i - page 149

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 9-9 Machine Administration Using ControlCentre The ControlCentre software provides five tabs: - Settings - Advanced - Phonebook - Informat ion - Firmwa re Update - Printer -P C L - Flash Font an d Macro - PostScript To e x i t ControlCentre , click the [Exit] key in the botto ...

  • Xerox M20/M20i - page 150

    Page 9-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Settings Tab Click on the [Settings] tab to configure Fax settings. Advanced Tab Click on the [Advanced] tab to change the Machine Setup options appl icabl e to Fax . Reads the current settings in the Wor kCen tre M20 i the n refreshe s ControlCentr ...

  • Xerox M20/M20i - page 151

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-1 1 Machine Administration Phonebook Tab Click on the [Phonebook] tab to create and edit phonebo ok entries for use with Fax . Phonebook entr ie s Retrieves the phonebook entries from the Xerox WorkCentre M20i to ControlCentre Allows the phonebook entries to be downloaded fr ...

  • Xerox M20/M20i - page 152

    Page 9-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Information Tab Click on the [Information] tab to view the software version information and various counters. The counters show how many scans and prints have been made, and ho w many jams have occurred on the machine. Firmware Update Tab Click on t ...

  • Xerox M20/M20i - page 153

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-13 Machine Administration Printer Tab Click on the [Printer] tab to set default print o ptions. PCL Tab Click on the [PCL] tab to set options for PCL printing. ...

  • Xerox M20/M20i - page 154

    Page 9-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Flash Font and Macro Tab Flash PCL fonts and macros may be sup plied on a CD or downloaded from the interne t. Use this tab to install flash PCL fonts and ma cros on the Xerox WorkCentre M20 or M20i . Y ou can also delete individual fonts and macros ...

  • Xerox M20/M20i - page 155

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-15 Machine Administration Dep artment Codes Department Codes allow the Administrator to restrict usage and record usage data for specified departments. Creating Departments 1 ! Press the [Machine S tatus] key . Enter Machine Sta tu s 2 ! Using the Navi gation Keys select [Sy ...

  • Xerox M20/M20i - page 156

    Page 9-16 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Printing Department Data This setting is used to print two reports, a Department Code report and a Department Journal . 4 ! Select [Set] using the Navigation Keys and press [Enter]. ! Enter a number to identify the department and press [Enter]. ! En ...

  • Xerox M20/M20i - page 157

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-17 Machine Administration 3 ! Select [Department] using the Navigation Keys and press [Enter ]. ! Enter the Master Access Code . # The first time that you access Department, you will be prompted to enter a master access code then re-enter it to confirm the code. System Admin ...

  • Xerox M20/M20i - page 158

    Page 9-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Managing Departments This setting is used to enab le or disable Department Mode and to clear Department dat a and codes. 1 ! Press the [Machine S tatus] key . 2 ! Using the Navi gation Keys select [System Admin T ools] and press [Enter ]. ! If the S ...

  • Xerox M20/M20i - page 159

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-19 Machine Administration 5 ! Select [Department Mode] using the Navigation Keys and pre ss [Enter ]. ! T o enable Department Mode , select [On] and press [Enter]. Management [Department Mode] 6 ! Select [Clear Department] using the Navigation Keys and pre ss [Enter ]. ! T o ...

  • Xerox M20/M20i - page 160

    Page 9-20 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Changing the Master Code 1 ! Press the [Machine S tatus] key . 2 ! Using the Navi gation Keys select [System Admin T ools] and press [Enter ]. ! If the System Admin T ools have already been passcode protected, type in the password and press [Enter]. ...

  • Xerox M20/M20i - page 161

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-21 Machine Administration 5 ! T o change the Master Code, select [Change] and press [Enter ]. Enter the new Master Code. ! To r e m o v e t h e Master Cod e , select [Delete] and press [Enter]. Change M Code [Change] ...

  • Xerox M20/M20i - page 162

    Page 9-22 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Passcode Protection System Administration functions can be restrict ed to individ ual use rs by requiring that a passcode be entered before access to the functions can be granted. Enable Passco de Protect ion # When the machine is first installed, t ...

  • Xerox M20/M20i - page 163

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-23 Machine Administration Change the Passcode This procedure is used to change an existing passcode or to enter a passcode after Passcode Protect has been en abled. 1 ! Press the [Machine S tatus] key . 2 ! Using the Navi gation Keys select [System Admin T ools] and press [E ...

  • Xerox M20/M20i - page 164

    Page 9-24 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Clear Memory This tool is provided to let you clear the data from selected areas of memory . For Fax , you can clear the phoneb ook and both receive and transmit history data; for E-mail , you can clear the address book and transmi t data; and you c ...

  • Xerox M20/M20i - page 165

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-25 Machine Administration Maintenance T ools A number of maintenance tools are provided in System Admin T ools: - Serial Number - Notify T oner Low - New Drum - Clean Drum - Billing Counters # These tools can also be accessed using Xerox C entreWare, refer to the System Admi ...

  • Xerox M20/M20i - page 166

    Page 9-26 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration 3 ! Select [Maintenance] and press [Enter ]. ! Select [Serial Number] and p ress [Enter ]. The serial number of the Xerox WorkCentre M20 or M20i is displayed. ! Press [Menu/Exit] to exit this function. Maintenance [Serial Number] ...

  • Xerox M20/M20i - page 167

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-27 Machine Administration Notify Toner Low If the Notify T oner option is set to On , when the toner cartrid ge nee ds to be replaced, the machine automatically send s a fax to the service company or the dealer to notify them that the machine requires a new ton er cartridge. ...

  • Xerox M20/M20i - page 168

    Page 9-28 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration New Drum This function is used to reset the drum coun te r af ter the drum has been replaced. 1 ! Press the [Machine S tatus] key . 2 ! Using the Navi gation Keys select [System Admin T ools] and press [Enter ]. ! If the System Admin T ools have alr ...

  • Xerox M20/M20i - page 169

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-29 Machine Administration Clean Drum If streaks or spots appear on the prints, the drum cartrid ge may require cleaning. Ensure that paper is loaded prior to selecting this option. 1 ! Press the [Machine S tatus] button. 2 ! Using the Navi gation Keys select [System Admin T ...

  • Xerox M20/M20i - page 170

    Page 9-30 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration Billing Counters Billing can display the contents of a number o f counters used in the WorkCentre M20i . These counters are: - T otal Impressions - the total number of prints produced by the machine. - T oner Impressions - the number of prints produ ...

  • Xerox M20/M20i - page 171

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-31 Machine Administration Enabling or Disabling Auxiliary Access Auxiliary Access allows a foreign interfa ce board to be recognized. Use these instructions to enable or disa ble Auxiliary Access : 1 ! Press the [Machine S tatus] key . Enter Machine Sta tu s 2 ! Using the Na ...

  • Xerox M20/M20i - page 172

    Page 9-32 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Machine Administration ...

  • Xerox M20/M20i - page 173

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 10-1 10 Maintenance Performing the maintenance ta sks enables your machine to continue running at optimum pe rformance. Instructions are provided in this chapter for a ll the maintenance t asks required. ! Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Xerox M20/M20i - page 174

    Page 10-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Cleaning Cleaning the Document Glass an d Constant Velocity Tran sport (CVT) Glass Keeping the Document Glass clean helps ensure the best po ssible output. It is recommended that the Document Glass is cleaned at the start of each day and during the day as need ...

  • Xerox M20/M20i - page 175

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 10-3 Maintenance Control Panel and LCD Regular cleaning keeps the Control Panel and LCD free from dust and dirt. T o remove finger prints and smudges, clean the Control Panel and LCD screen with a soft, lint-free cloth, lightly dampened with water . Outside Areas of the Machi ...

  • Xerox M20/M20i - page 176

    Page 10-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Ordering Supplies The T o ner Cartridge and the Drum Cartridge are available as customer replaceable units. The customer replaceable unit part numbers are liste d below: T o obtain supplies, contact your local Xerox representative, giving the company name, the ...

  • Xerox M20/M20i - page 177

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 10-5 Maintenance Customer Replaceable Unit s Toner Cartridge Expected Cartridge Life The life of the toner ca rtridge depends on the amoun t of toner used in each printed job. For instance, when printing a typ ical business letter with about 5% page coverage, expect a ton er ...

  • Xerox M20/M20i - page 178

    Page 10-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance " If the toner gets on clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 2 ! Open the front cover . 3 ! T urn the cartridge locki ng lever upwards to release the toner cartridge. 4 To Re-distribute t ...

  • Xerox M20/M20i - page 179

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 10-7 Maintenance Setting the Product to Send Toner Low In formation If the Notify T oner menu option is set t o On , when the toner cartridge needs to be replaced, the machine auto matically sends a fax to the serv ice company or the dealer to notify them that the machine req ...

  • Xerox M20/M20i - page 180

    Page 10-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Drum Cartridge The Drum Cartridge requires replacement when the drum life warning is displayed, after approximately 18,000 co pie s. If streaks or spots are being experienced on the prints there is an opti on for cleaning the drum. # For instructions on Cleani ...

  • Xerox M20/M20i - page 181

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 10-9 Maintenance " The toner cartridge must be removed to replace the drum cartridge. 3 ! T urn the cartridge locki ng lever upwards to release the toner cartridge. 4 ! Pull out the used drum cartridge. 5 ! Unpack the new drum cartridge and slide it in place, making sure ...

  • Xerox M20/M20i - page 182

    Page 10-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance # If the counter is not reset, ‘Drum Warning’ may appear before the new drum r eaches it s maximum life. T o reset the counter manually re fer to the “Maintenance T ools” o n p age 9-25. 6 ! Reinstall the toner cartridge, then lock the lever . ! Close ...

  • Xerox M20/M20i - page 183

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1-1 1 1 T roubleshooting If a problem occurs on your machine, the in structions in this chapter will enable you to identify and clear the fault, or locate further assist ance. ! General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 -2 ! Fault Clearance ...

  • Xerox M20/M20i - page 184

    Page 1 1-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting General A variety of situations can affe ct the quality of the output. For optimal p erformanc e, ensure the following guide lines are followed: ! Do not position the machine in direct sunlight or near a heat source such as a radiator . ! Avoid sudden ch ...

  • Xerox M20/M20i - page 185

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1-3 Troubleshooting Fault Clearance When a fault occurs, check the S tatus Map on the Control Panel . A red flashing LED identifies the problem area:- Sta tus Map Document Jams If a document jams w hile it is feeding through the Document Feeder , ‘Document Jam’ appears ...

  • Xerox M20/M20i - page 186

    Page 1 1-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Exit Misfeed 2 ! Pull the document gently to the right and out of the Document Feeder . ! Close the Docu ment Feeder top cover . ! Feed the documents back into the Document Feede r . 1 ! Open the Document Feede r and turn the roller knob to remove the mi ...

  • Xerox M20/M20i - page 187

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1-5 Troubleshooting Roller Misfeed 1 ! Open the Document Feede r . ! T urn the release knob to enab le easy removal of the misfed document from the exit area. Carefully p ull the docume nt to the right using both hands. 2 ! Close the Docu ment Feeder and reload the document ...

  • Xerox M20/M20i - page 188

    Page 1 1-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Paper Jams If paper jams occur , ‘Paper Jam’ a ppears on the display and the Paper Jam or Paper T ray LED on the St atus Map will flash to indicate the problem area. Fol low the step s below to clear the jam. T o avoid tearing paper , pull t he jamme ...

  • Xerox M20/M20i - page 189

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1-7 Troubleshooting Paper Exit Area If the paper is jammed i n the exit area, ’Paper Jam 2 ’ appears on the display . 4 ! Close the cover . ! Insert the paper tray . Lower the rear part of the tray to align the rear edge with the corresponding slot in the machine, then ...

  • Xerox M20/M20i - page 190

    Page 1 1-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting 3 ! Tu rn t he Jam Remove Lever in the direction of the arro w to move the paper to the exit area. ! Gently pull the paper out through the exit area. 4 ! Push the Fuser Lever up. 5 ! Tu rn t he Jam Remove Lever back to the origina l position. ! Close the ...

  • Xerox M20/M20i - page 191

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1-9 Troubleshooting 2 Sided Jam If a paper jam occurs in the 2 Sided module, ’Duplex Jam’ appea rs on the di splay and the Paper Jam LED on the St atus Map will flash. Bypass Tray Jam If you try to print using the Bypass T ray and the machine does not detect paper due t ...

  • Xerox M20/M20i - page 192

    Page 1 1-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Customer Support If a fault cannot be resolved by following t he LCD instructions, check the trou bleshooting tables in the next section - they may help to solve the problem quickly . If you need further assistance or info rmati on, please visit the Xer ...

  • Xerox M20/M20i - page 193

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1 1-1 1 Troubleshooting LCD Error Messages If an abnormal condition arises in the machine or an inco rrect operation is performed, a message indicating the n ature of the error is displayed. If this happ ens, take the corrective action listed in the following table. DISPLAY ME ...

  • Xerox M20/M20i - page 194

    Page 1 1-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Non-Xerox T oner Cart Y ou have used an unauthorized toner cartridge. Y ou mu st use a Xerox app roved cartridge. Operation Not Assigned The machine has no job to handle. Line Busy T he remote fa x did not answer . T ry again. Contact recipient to ensur ...

  • Xerox M20/M20i - page 195

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1 -13 Troubleshooting No. Not Assigned The speed dial location has no number assigned. No Paper The recording paper in the paper tray has run out. Load the recording paper in the paper tray . RX T ray Full Paper is overst acked in the output bin. Remove paper . Paper Jam 0 ...

  • Xerox M20/M20i - page 196

    Page 1 1-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Problem and Solutions Chart s The following chart lists some conditions t hat may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Copying Problems COND ...

  • Xerox M20/M20i - page 197

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1 -15 Troubleshooting Printing Problems Frequent copy pape r jams Fan the st ack of paper , then tu rn it over in the tray . Rep lace p aper in paper tray with a fresh supp ly . Check/adjust paper guides. Ensure that the paper is the proper paper weight 80 g/m 2 (20 lb) bon ...

  • Xerox M20/M20i - page 198

    Page 1 1-16 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Half of the page is blank T he page layout is too complex. Reduce the resolution setting from 600 dpi to 300 dpi. Install more RAM in the computer . The page orientation may be incorrect. Change the page orientation in the printer setup dialog. Printing ...

  • Xerox M20/M20i - page 199

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1 -17 Troubleshooting E-mail Problems Missing characters The paper may be too damp. T ry printing with a different batch of paper . Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air . Back of printout is di rty Th ...

  • Xerox M20/M20i - page 200

    Page 1 1-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting SMTP Server CONN. Failure SMTP server connection failure. Invalid Server or Port No. Wrong SMTP server or port number . SMTP DNS CONN. Failure. DNS connection failure. SMTP DNS Domain Error Error in the SMTP DNS Domain. E-mail Associated Cannot Delete D ...

  • Xerox M20/M20i - page 201

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 1 1 -19 Troubleshooting Faxing Problems Solution Chart Invalid Email ID Displaye d when the E- mail ID is invalid Ensure the E-mail addr ess does not have any spaces in between and that it does not start with special characters such as + or @ and that the ID only contains one ...

  • Xerox M20/M20i - page 202

    Page 1 1-20 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubles hooting Originals cannot be received even if [St art] is presse d Ensure the bell rings b efore picking up the handset. Ensure the handset is not replaced before pressing [St art]. When answering a call using the handset and a Fax is bei ng received, do not rep ...

  • Xerox M20/M20i - page 203

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 12-1 6 12 S pecifications Use this chapter to identify the sp ecifications for each function of your machine. ! Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2 ! Printer S pecifications . . . . . . . . . . . . . . . . . . . . . . 12-3 ! Fax S pecif ...

  • Xerox M20/M20i - page 204

    Page 12-2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Specifications Introduction The Xerox CopyCe ntre C20, WorkCentre M20 and WorkCentre M20i adhere to strict specifications , approvals an d certifications. These specifications are de signed to provide for the safety of users and to e nsure that the mach ine operate s in a ...

  • Xerox M20/M20i - page 205

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 12-3 Specifications Printer S pecifications ITEM DESCRIPTION Emulation PCL6 Resolution T rue 600 x 600 dpi, 1200 dpi class Printing speed 20 ppm for A4 / 21 ppm for Letter Effective printing width 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch) 202 mm (8 ...

  • Xerox M20/M20i - page 206

    Page 12-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Specifications Fax S pecifications ITEM DESCRIPTION Applicable line G3 PSTN (Public Switched T elephone Network) Communication St andard ITU G3, Super G3 Resolutions S tandard 203 x 98 dpi Fine 203 x 196 dpi Super Fine (Fine Photo) 300 x 300 dpi Super Fine 203 x 392 dpi S ...

  • Xerox M20/M20i - page 207

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 12-5 Specifications Scanner and Copier S pecifications ITEM DESCRIPTION Scanning metho d CCD, Flat-bed Copy speed 20 A4 / 21 Letter C opies Per Minute Scan speed 2.5 msec/line MONO Scan resolu tion 600 x 600 dpi, 1200 dpi class Scan mode T rue Color , 250 Gray , Black and whi ...

  • Xerox M20/M20i - page 208

    Page 12-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Specifications General S pecifications ITEM DESCRIPTION Input p aper tray cap acity T ray 1 and T ray 2 (optional): 55 0 sheets 80 g/m 2 (20 lb) Bypass T ray: 100 sheets 80 g/m 2 (20 lb) Output tray capacity 250 sheets 80 g/m 2 (20 lb), face down T oner cartridge life 8,0 ...

  • Xerox M20/M20i - page 209

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i Use r Guide Page 12-7 Specifications Media S pecifications ITEM DESCRIPTION Paper types available Plain pa per, OHP film, Label, Envelope, Card, Pos tcard Paper Sizes Paper T ype W x L (mm) W x L (I nch) Letter 215.9 x 279 8.5 x 1 1 Legal 215.9 x 355.6 8.5 X 14 JIS B5 182 x 257 7.17 x 10.12 A ...

  • Xerox M20/M20i - page 210

    Page 12-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Specifications ! B5 means JIS and ISO Transparency film thickness: 150 µm Paper Label thickness: 140 µm Input Source Source Media T ypes Sizes Thickness Paper T ray Plain Paper A4, Letter , Legal, Folio 60 ~ 90 g/m 2 (16lb ~ 24lb) Bypass T ray Plain Paper , Envelope, T ...

  • Xerox M20/M20i - page 211

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page Index - 1 Index Index Numerics 2 Sided copy 3-7 E-mail 5-7 fax 6-8 A About this guide 1-3 Adding Paper 2-15 Administration Tools Clear Memory 9-24 Department Codes 9-15 Maintenance Tools 9-25 Passcode Protection 9-22 Advanced Tab 9-10 Auto Fit copy 3-7 Auto Suppress copy 3-12 ...

  • Xerox M20/M20i - page 212

    Page Index - 2 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Index Color Original 3-8 Covers 3-12 Create Booklet 3-13 Edge Erase 3-11 ID Card Copy 3-10 Lighten/Darken 3-6 Margin Shift 3-11 N Up 3-13 Original Type 3-8 Paper Supply 3-9 Reduce/Enlarg e 3-6 start 3-5 , 3-16 Transparencie s 3-13 Copy Feature selection 3-4 Copy Feat ...

  • Xerox M20/M20i - page 213

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page Index - 3 Index G General Problems 11-2 General Specification 12-6 Getting Started Copying Proc edure 3-2 Loading Paper 4-2 Scanning Procedure 8-3 Group Mail 5-9 I ID Card Copy copy 3-10 Information Sources 1-4 Information Tab 9-12 Installing ControlCentre 9-8 Installing Drum ...

  • Xerox M20/M20i - page 214

    Page Index - 4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Index Paper Supply Auto Tray Switching 2-8 , 3-2 , 3-9 , 4- 5 Bypass Tray 4-5 copy 3-9 Loading Paper 4-2 Paper Tray 4-2 Preparation 4-2 Stock Types 4-9 Paper Supply selection 3-2 Paper Tray 4-2 Paper, loading 2-15 Passcode Protection 9-15 , 9-22 Change the Passcode 9 ...

  • Xerox M20/M20i - page 215

    Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page Index - 5 Index Printer 12-3 Scanner and Copier 12-5 Specifications, Media 4-9 Start 3-5 , 3-16 , 5-6 , 6-5 Status Map Auto Tray Switching 2-8 Stock Types 4-9 Switching Off 2-14 Switching On 2-14 System Setup Installing ControlCentre 9-8 T Toll Save 6-10 Toner Cartridge 10-5 E ...

Fabricante Xerox Categoría All in One Printer

Los documentos del dispositivo Xerox M20/M20i que obtenemos del fabricante se pueden dividir en varios grupos. Entre ellos están::
- dibujos técnicos Xerox
- manuales de instrucciones M20/M20i
- hojas de producto Xerox
- folletos informativos
- o etiquetas energéticas Xerox M20/M20i
Todos son importantes, pero lo más importante desde el punto de vista del usuario de un dispositivo lo encontraremos en el manual de instrucciones Xerox M20/M20i.

Un conjunto de documentos determinado como manual de instrucciones se divide también en tipos más detallados, tales como: instrucciones de montaje Xerox M20/M20i, instrucciones de servicio, instrucciones cortas o instrucciones de usuario Xerox M20/M20i. Dependiendo de la situación debes buscar el documento que necesitas. En nuestra página puedes consultar el manual de instrucciones más popular del producto Xerox M20/M20i.

Manuales de instrucciones parecidos

El manual de instrucciones del dispositivo Xerox M20/M20i, ¿cómo debería ser?
El manual de instrucciones, también determinado como el manual de usuario o simplemente instrucciones, es un documento técnico que tiene como objetivo ayudar a los usuarios a utilizar Xerox M20/M20i. Las instrucciones normalmente las realiza un escritor técnico pero en un lenguaje comprensible para todos los usuarios de Xerox M20/M20i.

El manual de instrucciones completo de Xerox debe contener unos elementos básicos. Una parte de ellos es menos importante, como por ejemplo: la portada / la página principal o las páginas de autor. Sin embargo, lo demás debe facilitarnos la información más importante desde el punto de vista del usuario.

1. Introducción y pistas sobre cómo orientarse con el manual Xerox M20/M20i - Al principio de cada manual se deben encontrar las indicaciones acerca de la manera de usar un manual de instrucciones. Debe contener información sobre dónde encontrar el índice Xerox M20/M20i, preguntas frecuentes o problemas más comunes – son los apartados más buscados por los usuarios de cada manual de instrucciones.
2. Índice - listados de todos los consejos acerca de Xerox M20/M20i que encontraremos en el documento
3. Consejos de uso de las funciones básicas del dispositivo Xerox M20/M20i - que deben facilitarnos los primeros pasos durante el uso de Xerox M20/M20i
4. Troubleshooting - una secuencia sistematizada de acciones que nos ayudará a diagnosticar los problemas más importantes con Xerox M20/M20i
5. FAQ - las preguntas frecuentes
6. Datos de contacto Información acerca de cómo encontrar los datos de contacto del fabricante / servicio de Xerox M20/M20i en cada país si no somos capaces de solucionar el problema por nuestra cuenta.

¿Tienes una pregunta acerca de Xerox M20/M20i?

Utiliza el formulario que se encuentra abajo

Si con la ayuda del manual de instrucciones encontrado no has podido solucionar tu problema con Xerox M20/M20i, haz una pregunta utilizando el formulario que se encuentra abajo. Si alguno de los usuarios ha tenido un problema parecido con Xerox M20/M20i probablemente compartirá una forma de solucionarlo.

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