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HP (Hewlett-Packard) 8500 DN - page 1
English 8500, 8500 N, 8500 DN Printer *C3983-90901* *C3983-90901* C3983-90901 Getting Started Guide Copyright© 1997 He wlett-P ackard Co. Printed in USA 10/97 Manual Part No. C3983-90901 READ ME FIRST Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer P aper ...
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HP (Hewlett-Packard) 8500 DN - page 2
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HP (Hewlett-Packard) 8500 DN - page 3
HP Color LaserJet 8500, 8500 N, 8500 DN Printer Getting Started Guide ...
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HP (Hewlett-Packard) 8500 DN - page 4
Copyright Information © 1997 Hewlett-P ackard Company All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allo wed under the copyright laws. Part number: C3983-90901 First Edition: October , 1997 W arranty The information contained in this document is subject to change without not ...
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HP (Hewlett-Packard) 8500 DN - page 5
Contents Where Is the User’ s Guide? . . . . . . . . . . . . . . . . . . . . . . . 2 Additional Reference Ma terials . . . . . . . . . . . . . . . . . . . 2 Step 1: Prep aring a Location for the Prin ter . . . . . . . . . . . . . . . 3 Step 2: Unp acking the Prin ter . . . . . . . . . . . . . . . . . . . . . . 4 Step 3: Installing the Cables . . ...
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HP (Hewlett-Packard) 8500 DN - page 6
Where Is the User’ s Guide? The printer software includ es the online user’s guide on CD-ROM. Th e online user’s guide provides information at your computer about printer hardw are, troubleshootin g, and customer service. The online user’ s guide and the software needed to read the guide can be installed on your computer when you install th ...
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HP (Hewlett-Packard) 8500 DN - page 7
Step 1: Preparing a Location f or the Printer A Top View (with optional multi-bin mailbox and tray 4) B Front View (wit h optional multi-bin mailbox and tray 4) This printer requires the following: • Space around the printer, as show n above • Sturdy, level floor surface • A well-ventilated room without abrupt humidity or temperature chang es ...
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HP (Hewlett-Packard) 8500 DN - page 8
Step 2: Unpacking the Printer The follo wing item s are included with the printer: A Toner cartrid ges: black, cyan, ma genta, and yellow B Power cord C Software on CD- ROM D Manuals: getting started guide (this guide) and quick reference guide; the online user’s guide is on a CD-ROM E Printer— shown with standard printe r stand; if ordered, an ...
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HP (Hewlett-Packard) 8500 DN - page 9
To unpack the printer 1 Remove all external packin g tape from the printer. 2 Open the lower left door and push down the green lever on the right side of the fuser. Th en, remove the orange shipping notice from the fuser. 3 Open the upper right door and remove the packing tape at the left side of the openin g. 4 Open the front door. EN Step 2: Unpa ...
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HP (Hewlett-Packard) 8500 DN - page 10
5 Remove the packing material from the lower (gree n) lever. 6 Press the white button on the lower (green) lever and swing the lever to the right. 7 Remove the packing cardboard from inside the printer and then swing the lower (green) lever back to the left, making sure the lever clicks into place. 8 Firmly grip the handle in the center of tray 2, ...
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HP (Hewlett-Packard) 8500 DN - page 11
Note Follow steps 10-13 to attach the five stabilizing legs to the bottom of tray 4. If the five stabilizing legs (which are in addition to the four locking wheels) are already attached, proceed to step 14. 10 Locate the five stabilizing legs that came with the printer. 11 Locate the five guides for the stabilizing legs on the botto m of tray 4—t ...
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HP (Hewlett-Packard) 8500 DN - page 12
14 Remove the packing tape from tray 4. 15 Open the media transfer door and remove the orange packin g spacers. 16 Firmly grip the handle in the center of tray 4, squeeze the release lever, and pull the tray out until it stops. 17 Remove the two orange packing clips from inside tray 4 by squeezing the sides of the clips and pullin g them out. Cauti ...
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HP (Hewlett-Packard) 8500 DN - page 13
Step 3: Installing the Cables To connect the power cord to a printer with a stand Note Make sure that the printer is off (power button out) before conn ecting the power cord. 1 Roll the printer to its permanent location, wher e all four wheels rest on a level floor surfac e, and stabilize it by pushing the locking tabs on the printer stand’s whee ...
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HP (Hewlett-Packard) 8500 DN - page 14
To connect the interface cable and power cords for a printer with an optional tray 4 Note Make sure that the printer is off (power button out) befor e attaching the interface cable and connec ting the power cords. 1 Locate the interf ace cable (A), the power pack (B), and the straight power cord (C). Note The interface cable (A) m ight already be a ...
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HP (Hewlett-Packard) 8500 DN - page 15
5 Push the two cables extending from the power pack into the space between the printer and tray 4 along the back of the printer. 6 Plug the shorter of the two cables into the connector on the back left corner of the printer. 7 Plug the longer of the two cables into the connector on the back left corner of tray 4. 8 Plug the female end of the pow er ...
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HP (Hewlett-Packard) 8500 DN - page 16
9 Roll the printer to its permanen t location, where all four whee ls rest on a level floor surface, and stabilize it by pushing the lockin g tabs on the tray’s wheels to the locked position . 10 Rotate the feet of the five stabilizing legs and the anti-tip foot (on the left side of the tray) until they are snug against the floor. WARNING! An uns ...
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HP (Hewlett-Packard) 8500 DN - page 17
Step 4: Connecting the Printer to the Network If you will connect the com puter to the printer with a parallel cable, see “To connect a parallel cable” later in this Step . If the printer was shipped with an optional HP JetDirect internal print server, one of two types is installed in the printer: • HP JetDirect Ethernet print server supports ...
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HP (Hewlett-Packard) 8500 DN - page 18
To connect to a 10 Base2 network 1 Attach one section of the ThinLA N (coaxial) cable to a BNC “T” connector. 2 Attach another ThinL AN cable section (A) or, if it is at the end of the network, a 50- Ohm terminator (B) to the other side of the BNC “T” connector. 3 Plug the BN C “T” connector into the BNC port. To connect to a Loc alTalk ...
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HP (Hewlett-Packard) 8500 DN - page 19
To connect a parallel cable To print throu gh the parallel port, the printer requir es a 25- pin male/micro 36-pin m ale (“C-size”) parallel cable that is IEEE -1284 compliant. The cable is not included with the printer. It mu st be purchased separately. 1 Squeeze the clips on the micro 36-pin end of the paralle l cable and plug it into the pri ...
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HP (Hewlett-Packard) 8500 DN - page 20
Step 5: Changing the Printer Control Panel Over lay and Language (Optional) Replace the printer contro l pan el overlay with the one included for your language, if applicable. The n configure the printer control panel to show printer m essages in your language. To replace the overlay 1 Insert a thumbnail or a thin, rigid object under the edge of th ...
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HP (Hewlett-Packard) 8500 DN - page 21
Selecting the Display Language Use the printer control panel to set the printer to display printer messages and print configuration page s in a variety of supp orted languages. To select the printer control panel languag e 1 Hold down [Select] while turning the prin ter on (po wer b utton in). CONFIG LA NGUAGE (in English) appe ars on the printer c ...
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HP (Hewlett-Packard) 8500 DN - page 22
Step 6: Installing the Consuma bles The follo wing parts (consumab les) are included with the printer: A Imaging Dru m B Black Toner Cartrid ge C Color Toner Cartridges: yello w, magenta, and cyan Install the consumables in the printer in this order: A Imaging Dru m B Black Toner Cartrid ge C Color Toner Cartridges (beh ind the clear door are three ...
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HP (Hewlett-Packard) 8500 DN - page 23
To install the imag ing drum Note Make sure that the printer is off (power button out) before installing the imaging drum. 1 Open the front door of the printer (A). Swing the upper (blue ) lever to the right (B). Pre ss the white button on the lower (green) lever and swing the lever to the right (C). 2 Remove the imag ing drum from its packaging. C ...
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HP (Hewlett-Packard) 8500 DN - page 24
To install the black to ner cartridge 1 Remove the black toner cartridge from its packaging and gently rock the cartridge several times to distribute the toner. Cautio n Do not lift or remove the shutter (A) on the cartridge. 2 Align the arrow on the top of the cartridge with the arrow at the top of the slot in the printer and slide the cartridge i ...
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HP (Hewlett-Packard) 8500 DN - page 25
To install the color toner cartridges 1 Turn the printer on (power button in). 2 Press the blue butto n beneath the clear door to turn the color toner carousel to the slot marked with a yellow sticker. Note The carousel will not rotate unless the clear door is closed, the imaging drum and black toner cartridg e are installed completely (inclu ding ...
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HP (Hewlett-Packard) 8500 DN - page 26
5 Remove the toner cartridg e that matches the color of the sticker in the carousel slot from its packaging and gently rock the cartridge several times to distribute the toner . Cautio n Do not lift or remove the shutter (A) on the cartridge. 6 Align the arrow on the top of the cartridge with the arrow at the top of the slot and slide the cartrid g ...
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HP (Hewlett-Packard) 8500 DN - page 27
9 Close the clear doo r. Note If the clear door does not close, m ake sure that the blue lockin g lever is all the way to the left and that the seal has been completely removed from the toner cartridge. 10 Press the blue butto n to rotate the carousel to the slot marked with a magenta sticker and repeat steps 3 through 9. 11 Press the blue butto n ...
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HP (Hewlett-Packard) 8500 DN - page 28
Step 7: Loading the Input T rays The printer has the follo wing input trays: A Tray 1 (multipurpose tray) B Tray 2 C Tray 3 D Tray 4 (optional) These input trays contain me dia guides that are preset at the f actory to a default media size, either letter or A4. For more inform ation about prin ting on different sizes and types of media, see the onl ...
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HP (Hewlett-Packard) 8500 DN - page 29
Loading media into tray s 2 and 3 Note Before loadin g media into trays 2 and 3, verify that the spacers were removed from both trays wh en “Step 2: Unpacking the Printer” was perform ed. 1 Firmly grip the handle in the center of tray 2, squeeze the release lever, and pull the tray out until it stops. Depending on your coun try, input trays arr ...
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HP (Hewlett-Packard) 8500 DN - page 30
5 Adjust the left m edia guide by pushing it in (A) and lifting it up and out (B). 6 Position the guide over the appropriate media size mar ked in the tray. 7 Press the guide into the rear slot (C), and then lower it down (D) into the front slot (E). Make sure the guide is not skewed. 8 Load med ia into the tray up to the media-fill m ark. For exam ...
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HP (Hewlett-Packard) 8500 DN - page 31
9 Make sure that the media-size tab on the front of the tray is set to the correct med ia size. 10 Slide the tray back into the prin ter. 11 Attach the left output bin (A) to the left side of the printer if you did not install an optional multi-bin mailbox. If necessary, adjust the media stop guide (B) on the top outpu t bin for media sizes larger ...
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HP (Hewlett-Packard) 8500 DN - page 32
Loading me dia in the optio nal tray 4 Note Before loading media into tray 4, verify that the spacers were removed from the tray when “Step 2: Unpackin g the Printer” was performed . 1 Firmly grip the handle in the center of the input tray, squeez e the release lever, and pull the tray out until it stops. Depending on your country, tray 4 arriv ...
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HP (Hewlett-Packard) 8500 DN - page 33
5 Load m edia into the tray up to the media-fill mark. For example, up to 2,000 sheets of 20 lb (75 g/m 2 ) bond paper will fit in the tray. For informatio n on loading and orienting media, see the onlin e user’s guide or the quick refere nce guide. Note Do not place anything in tray 4 to the left of the media guides (C) or the printer will not l ...
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HP (Hewlett-Packard) 8500 DN - page 34
Step 8: Conf iguring Input T rays Configure the mode for tray 1 (either First mo de or Cassette mode), the type of media (such as plain paper , letterhead , and transparencies) for each of the input trays, and the size of the media (such as letter , A4 , and legal) to use tray 1 in Cassette mo de. W hen input trays are configured correctly , the pr ...
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HP (Hewlett-Packard) 8500 DN - page 35
Conf iguring Media T ype and Size Configuring the media type is beneficial for several reason s: • Configuring the media type prevents printin g on the wron g (and possibly more expensive) media. • If a user changes the type of med ia in an input tray, othe r users can still print on the corr ect media. • The printer will automatically adjust ...
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HP (Hewlett-Packard) 8500 DN - page 36
Step 9: Printing a Conf iguration Page Use the printer control panel to print a configuration page and verify that the printer was installed corre ctly . Configuration pages include the following information: • General info rmation abo ut the printer (such as serial number and number of pages printed since most recent maintenan ce) • Installed ...
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HP (Hewlett-Packard) 8500 DN - page 37
To verify com municat ion with a para llel cable T o verify that the printer and computer are set up correctly to commu nicate with each other, prin t a direc tory list. 1 T urn the computer and printer on and wait for the printer to bring itself online (the prin ter is online when the Ready light on the printer control panel is lit). 2 At the MS-D ...
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HP (Hewlett-Packard) 8500 DN - page 38
Communicating with an optional HP JetDirect internal print server If the printer con tains an optional HP JetDire ct internal print server , and you cannot commu nicate with the printer over the network, verify the operation of the print server . Check the JetDirect con figuration page, which was printed when the steps under “T o print a configur ...
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HP (Hewlett-Packard) 8500 DN - page 39
Step 10: Understanding the Software CD-ROMs are included with this printer . CD-ROM1 contains the prin ter software; CD-R OM 2 contains the online user’ s guide and the software needed to read the guide—Adobe TM Acrobat Reader (Acrord32.exe is on the root directory). Structure of CD -R OM1 The following f iles are on the root directory of the C ...
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HP (Hewlett-Packard) 8500 DN - page 40
• For Micro soft Window s network installation instructions, see “Step 11: Window s Network Installation.” • For IBM LAN server network installation instruc tions, see “Step 12: IBM LAN Ser ver Network Installation .” • For Macin tosh network installation instructions, see “Step 13: Macintosh Netw ork Installation.” A v ariety of ...
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HP (Hewlett-Packard) 8500 DN - page 41
To access the online user’s guide fro m the hard disk • Microsoft W indows 95 users click Start , point to Program s , then HP LaserJet , and click the online user ’s guide icon. • Microsoft W indows 3.1 x users locate the HP La serJet grou p and double-click the online user’s guide icon. • Macintosh users locate the HP LaserJet group a ...
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HP (Hewlett-Packard) 8500 DN - page 42
Step 11: Windows Netw ork Installation In Microsoft W indows 95 and W indows NT ® 4.0, the installation software detects both the version of Windo ws that is in use and the language that is selected in the operating system. The installation software then installs printer driv ers and printing software that are appropriate for the system. For Novel ...
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HP (Hewlett-Packard) 8500 DN - page 43
Conf iguring the Printer on the Ne twork Before you can use the printer, configure it on the network. HP recommen ds that you use a printer management utility such as the HP JetAdmin software, PCONSOL E, or NW AD MIN. Con figuring the printer on the network in volves steps such as setting up a print queue or port. T o configure the printer, see the ...
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HP (Hewlett-Packard) 8500 DN - page 44
6 When you are prom pted to choose the method of installation, click Disk Copy . 7 Click Browse to assign a path to the dri ve and directory to which you want to copy . 8 Click Continu e and follo w the instruction s on the screen. Installing the Printer Software for Network Clients Before network clients can print to the printer, the printer’ s ...
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HP (Hewlett-Packard) 8500 DN - page 45
Connecting Network Clients to the Printer After installing the software on a workstation , you must connect workstation to the printer . • Workstations in Window s 95 can be conn ected to the print server or directly to the printe r. • Workstations in Window s NT and W indows 3.1 can be connected to the print server. To connect wo rkstations to ...
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HP (Hewlett-Packard) 8500 DN - page 46
In W indows NT , there are three options for connec ting to a network printer: • Open Ne twork Neig hborho od and locate the printer on the network. Drag and dro p the printer’s icon from Network Neighbor hood to the Printers folde r. • Open Ne twork Neig hborho od and doub le-click the printer icon. Follow the instructio ns on the screen for ...
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HP (Hewlett-Packard) 8500 DN - page 47
Step 12: IBM LAN Network Installation Installing the Printer Softwar e for IBM LA N Server 4. x For IBM LAN Server 4. x networks, install the software on workstations or on the server . To install IBM LAN Server printer software for system administrator s 1 V erify the system requirements by refer ring to the HP JetDir ect Print Server Softwar e In ...
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HP (Hewlett-Packard) 8500 DN - page 48
Conf iguring the Printer on the Network Before you can use the printer, you must configure it on the network by using a printer management utility such as the HP JetAdm in software. Configuring the printer on the network in volves steps such as setting up a port. T o configure the printer , see the inform ation for this network contained in the HP ...
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HP (Hewlett-Packard) 8500 DN - page 49
(This assume s that the CD-ROM drive is the D dri ve and that you are installing the En glish driver .) For <dri ver> , type: PC L or PS . 9 Click Refresh . Printer drivers app ear in the window . 10 Select the HP Color LaserJet 8500 dri ver . 11 Click Install . To install a driver if the printer was selected during the OS/2 installation 1 Ri ...
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HP (Hewlett-Packard) 8500 DN - page 50
Step 13: Macintosh Network Installation Installing the Macintosh Prin ter Software The Macintosh printer driver for this printer supports system v ersion 7.0 or later . For an EtherT alk or LocalT alk network , install the software on each workstation. The installation procedures are the same for an administrator and a client workstation . Th e Mac ...
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HP (Hewlett-Packard) 8500 DN - page 51
Connecting Network Clients to the Printer If you are not using a print spooler or a print queue, follow the directions below to connect the printer drivers to the printer automatically . If you are using a print spooler or if the automatic setup is unsuccessful, follow the directions below to configure the printer driver manually . To connect to th ...
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HP (Hewlett-Packard) 8500 DN - page 52
Conf iguring the Printer on the Network Configure the printer in one of two ways: • Print directly to the printer through E therTalk. • Print throu gh the network by printing to a print queue. Set up the print queue using the network software. The HP Laser Jet Utility allo ws printer settings such as printer name and preferred zon e to be confi ...
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HP (Hewlett-Packard) 8500 DN - page 53
T roubleshooting Checklist If the printer does not appear to be functioning correctly , check the following items: Problem or Error Message Solution The printer control panel displ ay is blank. Make sure the printer’ s powe r s witch is on. The printer mig ht be in P ower Sa ve mode. Press [Go] . Make sure all power cab les are securel y attached ...
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HP (Hewlett-Packard) 8500 DN - page 54
50 Troubleshooting Checklist EN ...
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HP (Hewlett-Packard) 8500 DN - page 55
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HP (Hewlett-Packard) 8500 DN - page 56
English 8500, 8500 N, 8500 DN Printer *C3983-90901* *C3983-90901* C3983-90901 Getting Started Guide Copyright© 1997 He wlett-P ackard Co. Printed in USA 10/97 Manual Part No. C3983-90901 READ ME FIRST Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer Paper ...
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