Manuel d’utilisation Grandstream Networks GXW40XX

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  • Grandstream Networks GXW40XX - page 1

    GX W 40XX User Manual w ww.grandstrea m.com Firmware Vers ion 1.0. 4.2 support@grands tream.com Grands tream Netw orks, Inc. Analog I P Gatewa y GX W40XX 4, 8 or 24 FXS Ports ...

  • Grandstream Networks GXW40XX - page 2

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 2 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 T ABLE OF C ONTE NTS GXW 40X X User Manual WELCO ME .................................................................................................................................................... 4 G ATEW AY GXW40XX O VERVIE W ......... ...

  • Grandstream Networks GXW40XX - page 3

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 3 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 T ABLE OF F IGU RES GXW40XX U ser M anual Figu re 1: Diag ram of GX W4004 - 8 and GXW40 24 Back Panel ................................................................................... 5 Figure 2: Diagram of GXW40 04 - 8 and G XW4024 Displ ...

  • Grandstream Networks GXW40XX - page 4

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 4 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 W ELCOME Thank y ou f or purchasing t he Grandstr eam G XW 40XX Analog FX S IP Gatewa y. The G XW 4 0X X off er s an eas y to manage, eas y to configur e IP comm unications s olution f or an y business with virtu al and/or branch locat ions. ...

  • Grandstream Networks GXW40XX - page 5

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 5 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 C ONNECT YOUR GXW40XX G AT E W AY Connect in g the GXW 40XX gate way is eas y. Before you begin, pl ease ver ify the conten ts of the GXW 40X X package. E QUIPMENT P ACKAG IN G Unpack and check all acces sories. Equi pment inc lude s : • o ...

  • Grandstream Networks GXW40XX - page 6

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 6 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 L AN P ort T AB L E 1: D EF INITION S OF TH E GXW C ONNECTORS LAN Connect th e LAN port w ith an Ethernet cable to y our PC. WAN Connect to the internal LAN netw ork or router . RESET Factory Re set button. P ress f or 7 sec onds t o res et ...

  • Grandstream Networks GXW40XX - page 7

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 7 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Power LED Indicates P ower. Rem ains ON w hen Pow er is connected a nd turned ON . Ready LED Remains ON after boot - up. Console Turns ON when Console por t is be ing used. LAN LE D Indica tes LAN ( or WAN) port activ ity WAN LED Indicates P ...

  • Grandstream Networks GXW40XX - page 8

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 8 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 GXW40 XX F EATURES The GXW 40 00 series is a next generation IP vo ice gatewa y that is interoper able an d compatib le with leading I P - PBXs, Softs witches and SIP p latforms . The G XW 4 0 00 s eries FXS gate way is aut o - configurab le ...

  • Grandstream Networks GXW40XX - page 9

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 9 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 G.726 pr ovides propr ietary VAD, CN G, and signal power esti mation , Voic e Play Out un it (reorder ing, fixed and adaptive j itter buffer, clock synchroniz ation), AGC (automati c gain cont rol), Status output, Dec oder controll ing via v ...

  • Grandstream Networks GXW40XX - page 10

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 10 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 H ARDW AR E S PECIFICATION The hard ware specif ication s of the GXW FXS s eries are deta iled in T able 4. T AB L E 4: H A RDW A RE S PE CIFICATION OF GXW 40XX SERIES G AT E W AY S GXW4004 GXW4008 G XW4024 Ports 4 FXS Por ts 8 FXS P orts 2 ...

  • Grandstream Networks GXW40XX - page 11

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 11 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 B ASIC O PERATIONS U NDERST A NDING GXW V OI CE P ROM PTS GXW 40X X has a bui lt - in voice pr ompt m enu for sim ple devic e c onfigurati on. To ent er the voice pr ompt menu, p ress ** * on the standar d analog ph one conn ected to any FX ...

  • Grandstream Networks GXW40XX - page 12

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 12 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Enter M AC address to r estore factor y defau lt setting (See Restore Fact ory Default Settin g section) “Invalid E ntry” Automati cally return s to Main Menu Five Succ ess Tips when using the Voice Prompt 1. “*” shif ts down to th ...

  • Grandstream Networks GXW40XX - page 13

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 13 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Destinati on ports c an be sp ecified b y using “ * ” ( encoding f or “:”) followed b y the port num ber. Examples: a) If the tar get IP ad dress is 1 92.168.0. 160, the d ialing c onvention is *47 or Voice Prompt with option 47, th ...

  • Grandstream Networks GXW40XX - page 14

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 14 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 2. Caller A then dials Caller C’ s num ber followed b y # (or w ait for 4 seco nds). 3. If Caller C ans wers the ca ll, Caller A and Ca ller C are in con versation. T hen A can han g up to complete tr ansfer . 4. If Caller C does not answ ...

  • Grandstream Networks GXW40XX - page 15

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 15 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 FXS Port #1: SIP Us erID a nd Authent icate ID ent ered, Hunt ing grou p set to " Act ive " FXS Port #2: SIP Us erID a nd Authent icate ID lef t blank , Hunting Gro up set to " 1 " FXS Port #3: SIP Us erID a nd Authent i ...

  • Grandstream Networks GXW40XX - page 16

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 16 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 On the GXW 4024 inter - port c alling is achieved b y diali ng *** and 7 plus two extra digits corres ponding to the port num ber. For exam ple the user c onnected to port 1 can be reache d by dialing *** an d 701; the user connec ted to po ...

  • Grandstream Networks GXW40XX - page 17

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 17 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 C ALL F EATURES GXW 40X X supports the tra ditional t elephon y features available in a PBX as well as add itional advanced telephon y features. T AB L E 6: C A LL F E ATURES T AB L E (S T AR C ODE ) Ke y C all Features *02 Forcing a Cod ec ...

  • Grandstream Networks GXW40XX - page 18

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 18 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 C ONFIGUR ATION G UIDE C ONFIGU RING GXW40XX V I A V OICE P ROMP T DHCP M ODE Select voic e menu o ption 0 1 to enable GXW 40XX to us e DHCP. S T AT I C IP M ODE Select vo ic e menu option 01 to e nable GXW 40X X to us e STATI C IP m ode, t ...

  • Grandstream Networks GXW40XX - page 19

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 19 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 NOTE : • WAN side HTTP access is disabled by default for security reason s . You can enable HTTP access on the configuration page by setting “ WAN side H TTP acce ss ” to be YES . • Initial access to the configuration pages is alway ...

  • Grandstream Networks GXW40XX - page 20

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 20 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Prefer red VOC ODER ( Cod ec) The G XW 40XX supports a broad range of voice cod ecs. Un der Prof ile web p ages, choos e your pref erre d order of dif ferent c odecs: • PCMU/A (or G 711µ/ a) • G729 A/B/E • G723 • G726 (16/24/ 32/40 ...

  • Grandstream Networks GXW40XX - page 21

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 21 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 DHCP hostna m e This option specifi es the na me of the client. This f ield is opti ona l but ma y be required by some Int ernet Ser vice Provider s. Default i s blank . DHCP domain Thi s option sp ecifies t he domain name that client shoul ...

  • Grandstream Networks GXW40XX - page 22

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 22 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Reply to ICMP on WAN po rt If set to “Y es”, the GXW 4 0 X X will respond to the PING . D ef ault is No . “Yes” setti ng may ma ke the gat eway v ulnerable to a Denial of Se rvic e attack. Note: This op tion is not pr esent on GXW4 ...

  • Grandstream Networks GXW40XX - page 23

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 23 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 PPPoE Link Up Shows w hether the PPPoE connection is running if connect ed to DSL mod em. NAT Shows ty pe of NAT the GX W 40XX is con nected to v ia its W AN por t. It is ba sed on STUN protocol. Port Status Displays rel evant infor mation ...

  • Grandstream Networks GXW40XX - page 24

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 24 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Via TFTP Ser ver Thi s i s the IP addre ss of the configured T FTP serv er. If selected and it is non - zero or not blank, t he GX W 40XX retrieves the new configurat ion file or new code image from the s pecified T FTP server at boot time. ...

  • Grandstream Networks GXW40XX - page 25

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 25 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Firmwa re Key For firmw are encryption. It should be 32 - digit in Hex adecimal R epresentatio n. End user should keep it blank. SSL Certificate The GX W 40XX series su pports SIP ov er TLS. It has built - i n priv ate key and SSL certifica ...

  • Grandstream Networks GXW40XX - page 26

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 26 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Lifeline Mode Life line fea ture ens ures user can place/re ceive a PST N call in an emergency si tuati on. 1. If set to “ Auto ”, in case of power lo ss or loss of S IP registrat ion, th e PSTN line will be seamlessly connect ed to ana ...

  • Grandstream Networks GXW40XX - page 27

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 27 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Secondary R AD I U S Au t h Port Secondary Radius serv er authenti cation port . Default v alue is 18 12 Secondary RAD I U S Ac c t Port Secondary Radius serv er acco unting port. D efault va lue is 1813 Seconda ry Radius Server Secret Spec ...

  • Grandstream Networks GXW40XX - page 28

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 28 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Hunting Group This feat ure enable s the gat eway to regist er all existing FXS ports with th e same phone number. Each incomin g call will be routed t o first av ailable port in r ound robin mode. User m ay configure a ll ports as memb ers ...

  • Grandstream Networks GXW40XX - page 29

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 29 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 T AB L E 11: P ROFI LE SE TTING S Profile Active When set t o Yes the SIP Profile is activated. Primary SIP Server Primary SIP Server ’s IP addre ss or Domain name provi ded by VoIP service pr ovider. Failo ver SIP Server Failover SIP Ser ...

  • Grandstream Networks GXW40XX - page 30

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 30 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Local SIP por t Defines th e local SIP port the G XW 4 0 XX will listen and transmit. The default value for Profile 1 is 50 60 and 6060 for Profile 2. Local RTP Po rt Def ines the loc al RTP - RTCP port pair the G XW 40 XX will l ist en and ...

  • Grandstream Networks GXW40XX - page 31

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 31 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Use NAT IP NAT IP address used in S IP/ SDP messag e. Def ault is bla nk. Distinctive Ringto ne Custom Ring Tone 1 to 3 w ith associ ate Caller ID: when se lected, if Ca ller ID is configure d, then the d evice wil l ONLY uses t his ring to ...

  • Grandstream Networks GXW40XX - page 32

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 32 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Early Dial Default i s No . U se only if prox y supports 4 84 respon se. Thi s parameter contro ls whether the phone w ill send an early INVI TE each ti me a key is pressed w hen a user dials a num ber. If set t o “Yes”, an INVITE is se ...

  • Grandstream Networks GXW40XX - page 33

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 33 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Subscribe for MWI Default is No . When set to “Y es” a SUBSCRI BE for Message W ait ing Indicatio n will be sent periodi cal ly. Send Anony mous If this parame ter is set to “Y es”, the “Fr om” hea der along w ith Privacy and P_ ...

  • Grandstream Networks GXW40XX - page 34

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 34 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 iLBC Pay load type Default v alue is 97 . Define s payload ty pe for iLBC . The v alid range i s betw een 96 and 127. AAL 2 - G726 - 16 Pay load t y pe Default value is 100 . Range is from 96 to 127. AAL 2 - G726 - 24 Pay load t y pe Defaul ...

  • Grandstream Networks GXW40XX - page 35

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 35 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Hook Flash tim ing Time per iod when th e cradle is pressed (Hook Fla sh) to simulate FLA SH. To pr event unwanted ac tivation of t he Flash/Ho ld and automat ic phone r ing - bac k, a djust this time value. On Hook Timi ng On - hook timing ...

  • Grandstream Networks GXW40XX - page 36

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 36 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 S OFTWARE U PGRA DE Software upgrade can be do ne via either T FTP or HT TP /HT TPS . T he corre sponding c onfigur ation settings are in the ADVANCED SETT INGS conf iguration pag e. Firm ware Upgrade t hrough T FTP/HTT P /HT TP S To upgrad ...

  • Grandstream Networks GXW40XX - page 37

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 37 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 3. TFT P ser ver's s ec urit y settings s hou ld be ch ang ed f rom "Rec ei ve On l y" to "T r ans m it Onl y" for the firm ware upgrade. 4. Configure the Firm ware Se rver Path with the IP ad dres s of the PC 5. Up ...

  • Grandstream Networks GXW40XX - page 38

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 38 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 R ESTORE F ACT OR Y D EFAULT S ETTING WARNING! Restor ing t he Fac tor y Default Sett ing will DEL ET E all configur at ion i n f orm ation of the phon e. Please BACKUP or PRINT out all the s ettings b efore you approac h to fol lowing s te ...

Fabricant Grandstream Networks Catégorie Network Router

Les documents que nous recevons du fabricant de l'appareilGrandstream Networks GXW40XX peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Grandstream Networks
- manuels d’utilisations GXW40XX
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- dépliants
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Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Grandstream Networks GXW40XX.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Grandstream Networks GXW40XX, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Grandstream Networks GXW40XX. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Grandstream Networks GXW40XX.

Manuel d’utilisation complet de l’appareil Grandstream Networks GXW40XX, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Grandstream Networks GXW40XX par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Grandstream Networks GXW40XX.

Le manuel d’utilisation complet Grandstream Networks, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Grandstream Networks GXW40XX - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Grandstream Networks GXW40XX, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lGrandstream Networks GXW40XX qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Grandstream Networks GXW40XX - qui devraient nous aider dans les premières étapes lors de l'utilisation Grandstream Networks GXW40XX
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Grandstream Networks GXW40XX
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Grandstream Networks GXW40XX dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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