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Manuel d’utilisation Grandstream Networks GXP14XX

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  • Grandstream Networks GXP14XX - page 1

    BroadSoft Partner Configuration Guide Grandstream GXV31xx IP Multimedia Phone GXP21xx/GXP14xx Enterprise IP Phone March 2011 Document Vers ion 1.4 1297 Beacon Street, 2nd Floor Brookline, MA 02446 USA Voice: (617) 566-9300 Fax: (617) 249-1987 WWW.GRANDSTREAM.C OM ...

  • Grandstream Networks GXP14XX - page 2

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHO NES 20-BD5320-00 © 2011 GRANDSTREA M. PAGE 2 OF 45 BroadWorks ® Guide Copyright Notice Copyrig ht © 2 011 Grandst ream Networks, Inc. All rights rese rved. Any technical docume ntation that is made av ailable by Grand stream Networks, Inc. is proprietary and confi dential and is con sid ered the c ...

  • Grandstream Networks GXP14XX - page 3

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHO NES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 3 OF 45 Document Revision History Version Reason for Change 1.1 Introduced document for Grandstream GXP21xx/ GXP1 4xx/GXV31xx in validation with BroadWorks Release 17.0. 1.2 Edited and published document. 1.3 Added Device Management configuration instruction ...

  • Grandstream Networks GXP14XX - page 4

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHO NES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 4 OF 45 T able of Content s 1  Ov erv ie w ............................................................................................................................... ........... 6  2  Interoperabili ty Status ................................... ...

  • Grandstream Networks GXP14XX - page 5

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 5 OF 45 T able of Figures Figure 1 Shared Call Ap pearance Configuration ................................................................................ .... 18  Figure 2 System Default Tag Settings ........................................................ ...

  • Grandstream Networks GXP14XX - page 6

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 6 OF 45 1 Overview This document de scribes the co nfiguration proce dures require d for the Grandstream GXP21xx/GXP14xx/GXV31 xx phones to be intero perable with Broad Works. This includes the following Gran dstream phone mode ls:  GXP2100  GXP2110  ...

  • Grandstream Networks GXP14XX - page 7

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 7 OF 45 2 Interoperability S tatus This section provides the known i nteroperability status of the Grandstream GXP21xx/GXV3140/GXV3175 with BroadWorks. This includes the version(s) tested, capabilities support ed and known issues. Interoperability testing val ...

  • Grandstream Networks GXP14XX - page 8

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 8 OF 45 BroadWorks with t he intent to ensure intero perability suffici ent to support the B roadWorks feature set. The Supported column in the followin g table identifies th e Grandstream GXP21xx/GXV3140/GXV 3175’s supp ort for each of the items covered in ...

  • Grandstream Networks GXP14XX - page 9

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 9 OF 45 BroadWorks SIP Access Devic e Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Diversion Header Yes History-Info Header No Advice of Charge Yes Meet-Me Conferencing NT BroadWorks Release 17sp3 featu ...

  • Grandstream Networks GXP14XX - page 10

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 10 OF 45 BroadWorks SIP Access Devic e Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Call Forward Always Ring Splash No Call Forward Always Diversion Inhibitor No Call Center Agent Logon/Logoff No Call C ...

  • Grandstream Networks GXP14XX - page 11

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 11 OF 45 BroadWorks SIP Access Devic e Interoperability Test Plan Support Table Test Plan Package Test Plan Package Items Supported Comments Incoming Invite Yes Video – Basic Video Calls Call Origination NA Call Termination NA Call Hold NA Call Waiting NA C ...

  • Grandstream Networks GXP14XX - page 12

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 12 OF 45 3 BroadWorks Configuration This section id entifies the re quired Broad W orks device profile f or the Grand stream GXP21xx/GXV3140/GXV 3175 as well as any ot her unique B roadWorks co nfiguration required for interoperability with the Grandstream m ...

  • Grandstream Networks GXP14XX - page 13

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 13 OF 45 Auto Configuration So ft Client Requires BroadWorks Call Wai ting Tone Advice of Charge Capable X Forwarding O verride Conference Device Music On Hold Device Requires BroadWorks Digi t Collection Requires MWI Subscriptio n Support Call Center MIME T ...

  • Grandstream Networks GXP14XX - page 14

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 14 OF 45 4 GXP21xx/GXP14xx/GXV 31xx Configuration Grandstream GXP21xx/GX P14xx/GXV31xx can be co nfigured via we b GUI as well as via the Configuration Fi le through TFTP or HTTP/HTTPS. The GXP21xx/GXP14xx/GXV31xx ac cepts config uration files in XML format i ...

  • Grandstream Networks GXP14XX - page 15

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 15 OF 45 4.1 System Level Configuration This section describe s system-wide config urat ion items that a re generally require d for each GXP21xx/GXP14xx/GXV31xx to work with BroadWorks. Subscriber-specific settings are de scribed in the ne xt section. Step Co ...

  • Grandstream Networks GXP14XX - page 16

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 16 OF 45 4.2 Subscriber Level Configuration Parameters This section id entifies the dev ice-specific param eters, includi ng registration a nd authentication. These settings must b e uniq ue across devices to be matched with the settings for a Bro adWorks sub ...

  • Grandstream Networks GXP14XX - page 17

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 17 OF 45 Subscriber BLF Configurati on Items (GXP21xx onl y) Step 2 Configure Multipurpose Key in Basic Settings page. Example: Key Mode = “eventlist BLF”; Account = “Account 1”; Name = “Jane”; UserID = “2405551000”; Configure a Multipurpose K ...

  • Grandstream Networks GXP14XX - page 18

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 18 OF 45 4.3 Shared Call Appearance Configuration The Shared Call Ap pearance (SCA) feat ure allows t he administrator to add multiple locations to a give n line. Any of the locations can be used to origin ate or receive cal ls. When a call comes i n to an id ...

  • Grandstream Networks GXP14XX - page 19

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 19 OF 45 4.3.1 Bob’s Phone Configuration The following steps are used to confi gure line 1 for Bob’ s phone. Thi s line rings when Bob is called, so it has Bob’s authentication information. Step Command Purpose Step 1 Configure Line Key 1 in Basic Setti ...

  • Grandstream Networks GXP14XX - page 20

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 20 OF 45 4.3.2 Joe’s Phone Configuration The following steps are used to confi gure line 1 for Joe’ s phone. This line rings when Joe is called, so it has Joe’s auth entication informatio n. Step Command Purpose Step 1 Configure Line Key 1 in Basic Sett ...

  • Grandstream Networks GXP14XX - page 21

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 21 OF 45 5 Device Management The BroadWorks Device Managem ent featur e provides t he capability to autom ate generation of devi ce configuration file s. Th is secti on identifies t he device mana gement capabilities su pported by the Gran dstream GXP21xx/GX ...

  • Grandstream Networks GXP14XX - page 22

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 22 OF 45 BroadWorks Device Managem ent Interoperabili ty Test Plan Suppor t Table Test Plan Package Test Plan Package Items Supporte d Comments File Inspection Inspect System Config File NA Config files cannot be retrieved from phone. Inspect Device-Specific ...

  • Grandstream Networks GXP14XX - page 23

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 23 OF 45 5.2.1.1 Create System Default Tags Browse to System Æ Resour ces Æ Device Management Tag Sets an d select the Syste m Default tag set . Add the system d efault tags in the follo wing table if they do n ot already exist. Tag Name Valid Settings Desc ...

  • Grandstream Networks GXP14XX - page 24

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 24 OF 45 5.2.1.2 Create Device Type Specific Tags Browse to System Æ Resour ces Æ Device Management Tag Sets an d select Add to add a new tag set. Co nfigure the tag set nam e using the device name Grandstream G XP GXV Tags . Add the device type specific t ...

  • Grandstream Networks GXP14XX - page 25

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 25 OF 45 Example: Figure 3 Configur ation Method 1: I mport Firmware files must be obtained fro m Grandstre am. The firmware file s are defined for the device profile type but the binaries are not in cl uded in the import. Comple te the steps in section 5.2.2 ...

  • Grandstream Networks GXP14XX - page 26

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 26 OF 45 The Standard Opti ons and Advanced O ptions should already be configured as specified in section 3.1 . This section identifies the required settings for Auto Configuration Optio ns and Devi ce Manag ement . 5.2.2.2.1.1 Configure Aut o Config uration ...

  • Grandstream Networks GXP14XX - page 27

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 27 OF 45 Example Auto Co nfiguration Option s settings: Figure 4 Auto Co nfiguration Option s Settings 5.2.2.2.1.2 Configure Device Managem ent Options Modify the device profil e type Device M anagement Option s as direct ed in the table below. Note that thes ...

  • Grandstream Networks GXP14XX - page 28

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 28 OF 45 Example Devi ce Management Option s se ttings : Figure 5 Device Management Opti ons Settings 5.2.2.2.2 Define Device Profile Type Files This section d escribes the BroadWorks Device Manage ment configur ation necessary to identify the config files an ...

  • Grandstream Networks GXP14XX - page 29

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 29 OF 45 Parameters not identified in the following t able can norm ally be left as default s. Parameter Value Description/Notes Device Access File Format cfg%BWMACADDRESS%.xml This is the filename format the phone uses to request the file. Repository File Fo ...

  • Grandstream Networks GXP14XX - page 30

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 30 OF 45 Example Devi ce-Spe cific Fil e settings: Figure 6 Device-Spec ific File Setting s 5.2.2.2.2.2 Static Files Static files are files such as firmware and media files th at are not configurable a nd/or do not make use of the dyna mic BroadWorks Devi ce ...

  • Grandstream Networks GXP14XX - page 31

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 31 OF 45 gxp2100core.bin gxp2100prog.bin Grandstrea m GXP2110 gxp2110aux.bin gxp2110base. bin gxp2110boot.bin gxp2110core.bin gxp2110prog.bin Grandstrea m GXP2120 gxp2120aux.bin gxp2120base. bin gxp2120boot.bin gxp2120core.bin gxp2120prog.bin Grandstrea m GXV ...

  • Grandstream Networks GXP14XX - page 32

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 32 OF 45 Parameters not identified in the following t able can norm ally be left as default s. Parameter Value Description/Notes Device Access File Format <file-name> Examples: gxv3170base.bin gxv3170boot.bin This is the filename the phone uses to reque ...

  • Grandstream Networks GXP14XX - page 33

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 33 OF 45 Example Static File settings: Figure 7 Static File Settings 5.2.3 Create Device Profile Instance This sect ion describes how to create a BroadWorks devic e profile instan ce for an individual Grand stream phone. Device prof ile in stances are normall ...

  • Grandstream Networks GXP14XX - page 34

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 34 OF 45 Parameter Value Description/Notes Identity/Device Profile Type <grandstream-device-profile-t ype> Example: Grandstream GXV3175 Select from the dropdown one of the Grandstream device profile types created in the previous sections. Authentication ...

  • Grandstream Networks GXP14XX - page 35

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 35 OF 45 that when a unit is po wered up, it automatically contacts the Grands tream pro visioning se rver. The Grands tream provisio ning server th en redi rects the unit to the appropriat e BroadWorks XSP server. The unit reboots and sends furthe r HTTP/S p ...

  • Grandstream Networks GXP14XX - page 36

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 36 OF 45  HTTP/HTTPS Password: BroadWorks Device Access Password Example: 123456  Upgrade Via: HT TP (or HTTPS)  Firmware Server Path: Device Manage ment server (XSP) device ad dress URL Example: xsp1.broadwor ks.net:80/dms/ Grandstream_G XV3175/  ...

  • Grandstream Networks GXP14XX - page 37

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 37 OF 45 Appendix A: Sample GXP21xx/GXP14xx/GXV31xx Conf iguration Files NOTE : The following samples are examples and s hould be used as a reference only. DO NOT CUT AND PASTE THESE EXAMPLES TO GENERATE YOUR CONFIGURATION FILES. Use the configuration files o ...

  • Grandstream Networks GXP14XX - page 38

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 38 OF 45 <!-- eventlist BLF URI --> <P134>%BWBLF-USER- 1%</P134> <!-- Special Featu re. 102 - BroadSoft -- > <P198>102</P198> <!-- Account 2 --> <!-- Account Activ e (In Use). 0 - no, 1 - yes --> <P401>1&l ...

  • Grandstream Networks GXP14XX - page 39

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 39 OF 45 <!-- Outbound Prox y --> <P503>%SBC_ADDRESS %</P503> <!-- DNS Mode. 0 - A Record, 1 - SRV, 2 - NAPTR/SRV. --> <P508>1</P508> <!-- SIP Registrat ion. 0 - no, 1 - yes - -> <P510>1</P510> <!-- Reg ...

  • Grandstream Networks GXP14XX - page 40

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 40 OF 45 <P620>0</P620> <!-- eventlist BLF URI --> <P644>%BWBLF-USER- 4%</P644> <!-- Special Featu re. 102 - BroadSoft -- > <P624>102</P624> <!-- Account 5 --> <!-- Account Activ e (In Use). 0 - no, 1 - ...

  • Grandstream Networks GXP14XX - page 41

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 41 OF 45 <P1802>%BWHOST-6%< /P1802> <!-- Outbound Prox y --> <P1803>%SBC_ADDRES S%</P1803> <!-- DNS Mode. 0 - A Record, 1 - SRV, 2 - NAPTR/SRV. --> <P1808>1</P1808> <!-- SIP Registrat ion. 0 - no, 1 - yes - - ...

  • Grandstream Networks GXP14XX - page 42

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 42 OF 45 GXV31xx Phone-Specific File: cfg%BWMACADDRESS%.xml NOTE : This is an example file and should be used for reference only. <?xml version="1.0" en coding="UTF-8" ?> <!--GXV3140/GXV3175 Br oadSoft XML Provisioni ng Configurat ...

  • Grandstream Networks GXP14XX - page 43

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 43 OF 45 <P350>100</P350> <!-- Account 2 --> <!-- Account Activ e (In Use). 0 - no, 1 - yes --> <P401>1</P401> <!-- Account Name. Cannot be empty. --> <P417>A %BWDN-2%</ P417> <!-- SIP User ID - -> & ...

  • Grandstream Networks GXP14XX - page 44

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 44 OF 45 <P504>%BWLINEPORT- 3%</P504> <!-- Authenticate ID --> <P505>%BWAUTHUSER- 3%</P505> <!-- Authenticate password --> <P506>%BWAUTHPASSW ORD-3%</P506> <!-- Display Name (John Doe) --> <P507>%BWC ...

  • Grandstream Networks GXP14XX - page 45

    GRANDSTREAM GX P21XX/GXV3140/GX V3175 SERIES PHONES 20-BD5320-00 © 2011 GRANDSTREA M PAGE 45 OF 45 References [1] Grandstream Networks, Inc. 2011. GXP21xx/GXP14xx/GXV31xx User Manual . Available from Gran dstream at: http://www.grandstream.com /support/gxp_serie s/general/docume nts/gxp21xx_u serm anual_engl ish.pdf , http://www.grandstream.com /s ...

Fabricant Grandstream Networks Catégorie IP Phone

Les documents que nous recevons du fabricant de l'appareilGrandstream Networks GXP14XX peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Grandstream Networks
- manuels d’utilisations GXP14XX
- fiches produit Grandstream Networks
- dépliants
- ou étiquettes-énergie Grandstream Networks GXP14XX
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Grandstream Networks GXP14XX.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Grandstream Networks GXP14XX, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Grandstream Networks GXP14XX. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Grandstream Networks GXP14XX.

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Manuel d’utilisation complet de l’appareil Grandstream Networks GXP14XX, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Grandstream Networks GXP14XX par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Grandstream Networks GXP14XX.

Le manuel d’utilisation complet Grandstream Networks, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Grandstream Networks GXP14XX - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Grandstream Networks GXP14XX, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lGrandstream Networks GXP14XX qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Grandstream Networks GXP14XX - qui devraient nous aider dans les premières étapes lors de l'utilisation Grandstream Networks GXP14XX
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Grandstream Networks GXP14XX
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Grandstream Networks GXP14XX dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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