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Dell 5100cn - page 1
www .dell.com/supplies | support.dell.com Dell™ Laser Printer 5100cn Owner’ s Manual Look Inside For: • Loading Paper • Setting Up for Local and Network Printing • Installing Printer Driver • Using Y our Printer • Maintenance • Contacting Dell ...
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Dell 5100cn - page 2
Order Printer Supplies Dell™ P rinter Supplie s are available only through Dell. Y ou can order P rinter Supplies online at www . dell.com/supplies or by ph one. US 877-INK -2- Y OU Malay sia 1800 88 0301 Algeria Contact your distributor . Mexico 866-851-1754 Argentina Contact your distribu tor . Netherlands 020-674-4881 Australia 1300 030 290 No ...
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Dell 5100cn - page 3
3 Dell™ Laser Printer 5100cn F or details on the optional 500-sheet tray modu le, 1000-sheet tray module , and other additional options, see the User's G uide . 1 Center output tray 5 Po w e r s w i t c h 2 Operat or p anel 6 P ower ca ble connector 3 Multipurp ose feede r 7 Ethern et port 4 Standard 500-sheet tray 8 USB port 9 P arallel por ...
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Dell 5100cn - page 4
4 www .dell.com/supplies | su pport.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that he lps you make better use of your printer NOTICE: A NOTICE indicates either potential damage to hardw are or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for pro perty dama ge, ...
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Dell 5100cn - page 5
5 Contents Dell™ Laser Printer 5100cn ............ .................... ................... ................ .................... ........ 3 1 Loading Paper .............. .................................. .............. ................. 11 Loading the Standard T ray .................. .................... ................... .................. ...
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Dell 5100cn - page 6
6 www .dell.com/supplies | su pport.dell.com 5 Using Y our Printer ........ .................................................. ............. 33 Changing Printer Settings . ................... ................ .................... ................... .................... .34 Initializing NVRAM . ............... .................... ................. ...
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7 Cleaning the Automatic Density Control (A DC) Sensor ............................... .............. 56 7 Appendix ................. .................................. ............. .............. ......... 61 T echnical Assistance .......... .................... .................... ................... ................ .................. 62 Autom ...
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Dell 5100cn - page 8
8 www .dell.com/supplies | su pport.dell.com ...
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Dell 5100cn - page 9
9 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help prot ect your system and working environment from potential damage. • Y our product uses a laser . CAUTION: Use of controls or adjustments or perfor mance of procedures other than those specified herein may result in hazardous ra ...
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Dell 5100cn - page 10
10 www .dell.com/supplies | su pport.dell.com ...
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Loading Paper 1 Section 1 Loading Paper Loading the Standard T ray Loading the Multipurpose F eeder Loading Envelopes ...
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Dell 5100cn - page 12
12 Loading Paper www .dell.com/supplies | su pport.dell.com Loading the Standard T ray Load the print media used for the majority of yo ur print jobs in the st andard 500-sheet tray . 1. Pu ll the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly , and remove it from the printer . 2. Slide the width guid ...
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Dell 5100cn - page 13
Loading Paper 13 3. Squeeze the length guide and slid e it to the edge of the tray . 4. Before loading the print media, fle x the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface . 5. Place the print media into the tray with the r ecommended print side face up. NOTE: Do not exceed the maximum fill line ...
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Dell 5100cn - page 14
14 Loading Paper www .dell.com/supplies | su pport.dell.com 6. Slide the width guides and length guide until th ey rest lightly against the edge of the print media stac k. 7. Insert the tray into the printer , and push until it stops. 8. If you load any print media into the tray , configur e the Paper Type settings for that tray according to the me ...
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Dell 5100cn - page 15
Loading Paper 15 Loading the Multipurpose Feeder In addition to plain paper , the multipurpose feed er can use various other sizes and types of print media such as envelopes and transparencies. 1. Gently pull open the multipurpose feeder cover , and pull out the extension tray . 2. Slide the width guides to the edge of the tray . The width guides s ...
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Dell 5100cn - page 16
16 Loading Paper www .dell.com/supplies | su pport.dell.com 3. Insert all media face down and top edge fi rst into the multipurpose feeder . F or more information, see "L oading Envelopes" on page 17. NOTE: Do not force the print media. 4. Slide the width guides until they rest lightl y against the edge of the print media stack. NOTE: Be ...
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Dell 5100cn - page 17
Loading Paper 17 Loading Envelopes T o load envelopes that ar e under 8.66 inches (220 mm) in width in the mult ipurpose feeder , insert the envelopes either with the flaps closed and at the right side or the fla ps open and at the rear . T o load envelopes that are over 8.66 inches (220 mm) in width in the multipurpose feeder , insert the envelope ...
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Dell 5100cn - page 18
18 Loading Paper www .dell.com/supplies | su pport.dell.com ...
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Dell 5100cn - page 19
Setting Up for Local Printing 2 Section 2 Setting Up for Local Printing Installing Printer Drivers ...
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20 Setting Up for Local Printing www .dell.com/supplies | su pport.dell.com A local printer is a printer attached to your comput er or a print server using a USB or parallel cable. If your printer is attached to a network and not your comp uter , see "Setting Up for Network P rinting" on page 23. Installing Printer Drivers Connecting the ...
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Dell 5100cn - page 21
Setting Up for Local Printing 21 3. Click P ersonal Insta llation . 4. On the Add P rinter screen, select the port name from the Po r t N a m e combo box, and then set the printer's options under P rinter Configuration . Click Next . 5. Select either the T ypical Installation or Custom Inst allation checkbox, and then click Next . If you selec ...
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Dell 5100cn - page 22
22 Setting Up for Local Printing www .dell.com/supplies | su pport.dell.com ...
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Setting Up for Network Printing 3 Section 3 Setting Up for Network Printing Network Set-Up ...
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Dell 5100cn - page 24
24 Setting Up for Network Prin ting www .dell.com/supplies | su pport.dell.com Network Set-Up NOTE: T o use this printer in a UNIX or Linux environment , you need to install a UX Filter or Linux Driver . For more information on how to install and use these, refer to your User’ s Guide . NOTE: When using a CD drive in a Linux environment, you need ...
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Dell 5100cn - page 25
Setting Up for Network Printing 25 Run the Installation Software 1. Insert the Drivers and Utilities CD into your computer . 2. The Drivers and Utilitie s CD should launch the installa tion software automatically . If the CD does not automatically launch, click Start → Run , type D:CDFE.exe (where D is the drive letter of your CD), and then clic ...
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Dell 5100cn - page 26
26 Setting Up for Network Prin ting www .dell.com/supplies | su pport.dell.com 12. Select the software and documentation you wan t to install. Y ou can specify the destination folder to install the De ll software and document ation. T o change the destination folder , click Browse... . 13. Click Next . 14. F or P o stScript Driver Installation On l ...
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Dell 5100cn - page 27
Installing the Printer Driver or PPD File on Macintosh Computers 4 Section4 Installing the Printer Driver or PPD File on Macintosh Computers Installing the AdobePS Prin ter Driver (Mac OS 9.x) Installing the PPD Fi le (Mac OS X) ...
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28 Installing the Printer Driver or PPD File on Macintosh Computers www .dell.com/supplies | su pport.dell.com Installing the AdobePS Printer Driver (Mac OS 9.x) There ar e two steps to install the printer driver . F i rst, you must use the installer included in the Drivers and Utilities CD to install the printer driver to Macintosh. Then configure ...
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Dell 5100cn - page 29
Installing the Printer Driver or PPD File on Macintosh Computers 29 NOTE: When using AppleT alk, Installable Options are automatically set up. Y ou do not have to change the settings. 5. Close the Chooser . Setting the Printer Driv er (for USB Connection) If the printer is connected to your computer via a USB port, you will h ave to launch the Desk ...
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Dell 5100cn - page 30
30 Installing the Printer Driver or PPD File on Macintosh Computers www .dell.com/supplies | su pport.dell.com Setting the Printer Driv er (for LPR Connection) F or the LPR connection, you will have to launch the Desktop P rinter Utility and r egister the printer as a Desktop P rinter . 1. T urn on the printer . 2. Start your Macintosh computer and ...
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Dell 5100cn - page 31
Installing the Printer Driver or PPD File on Macintosh Computers 31 Installing the PPD File (Mac OS X) NOTE: The printer driver does not need to be installed on a Mac OS X. It uses a generic PostScript driver that is provided with the OS. 1. Insert the Drivers and Utilities CD into your computer . 2. Launch the Drivers and Utilities CD. 3. Double-c ...
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Dell 5100cn - page 32
32 Installing the Printer Driver or PPD File on Macintosh Computers www .dell.com/supplies | su pport.dell.com When Using AppleT alk 1. Select AppleT alk from the menu, and specify the zone for the printer being used. 2. Select your printer from the list. 3. Select Aut o S el ec t from Pr i n t er Mo d el . 4. Click Add . When Using IP Printing 1. ...
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Dell 5100cn - page 33
Using Y our Printer 5 Section 5 Using Y our Printer Changing Printer Settings Adjusting the Language Printing a Jo b Canceling a Job F rom the P rinter Operator Panel Soft ware Over vie w ...
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Dell 5100cn - page 34
34 Using Y our Printer www .dell.com/supplies | su pport.dell.com Changing Printer Settings NOTE: For detailed explanations of the menus, see the User’ s Guide . Y ou can select menu items and corresponding values from the operator pane l. When you first enter the printer menus from the operator panel, you see a n asterisk (*) next to a value in ...
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Dell 5100cn - page 35
Using Y our Printer 35 Initializing NVRAM Y ou can r estore the original factory default menu settings by initializing NVR AM. 1. Pre s s Menu . 2. Pre s s u n t i l Configure appears, and then press or . 3. Pre s s u n t i l Maintenance appears, and then press or . 4. Pre s s u n t i l Init NVRAM appears, and then press or . 5. The Init NVRAM Are ...
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Dell 5100cn - page 36
36 Using Y our Printer www .dell.com/supplies | su pport.dell.com Adjusting the Language T o display a different language on the operator pan el: 1. Pre s s Menu . 2. Pre s s u n t i l Configure appears, and then press or . 3. Basic Settings is displayed. P ress or . 4. Pre s s u n t i l Panel Language appears, and then press or . 5. P ress unti l ...
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Dell 5100cn - page 37
Using Y our Printer 37 Canceling a Job From the Desktop 1. Minimize all programs to r eveal the desktop. 2. Click Start → Pr i n t er s an d Fa x e s . A list of available pr inters appears. 3. Double-click the printer you s elected. A list of print jobs appears in the printer w indow . 4. Select the job you want to cancel. 5. Pre s s <Delete& ...
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Dell 5100cn - page 38
38 Using Y our Printer www .dell.com/supplies | su pport.dell.com Dell Supplies Management Sy stem Y ou can launch the Dell Supplies Management System dialog box from the Pr i n t in g S t at us window , th e All P rograms menu, or the desk top icon. Y ou can also launch it fr om the Status Win d o w when a toner error occurs. Y ou can or der consu ...
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Dell 5100cn - page 39
Maintenance 6 Section 6 Maintenance Replacing the Imaging Dr um Replacing the T oner Cartridge Replacing the T ransfer Roller Replacing the F user and Separator Roller Cleaning the Automatic Density Control (ADC) Sensor ...
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Dell 5100cn - page 40
40 Maintenance www .dell.com/supplies | su pport.dell.com Replacing the Imaging Drum CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. CAUTION: Never throw a used imaging drum into a fi re. It could explode resulting in burns and injuries. Dell cartridges are availabl ...
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Dell 5100cn - page 41
Maintenance 41 3. Grab the imaging drum by th e handle, and pul l it up and out. NOTICE: Please put the removed imaging drum on a flat ev en desk without things, such as a pencil and a clip. Please cover the removed imaging drum by a newspaper or so not to expose the direct light. CAUTION: Do not touch inside the printer with your hand s. Some part ...
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Dell 5100cn - page 42
42 Maintenance www .dell.com/supplies | su pport.dell.com NOTICE: Lowering the imaging drum into the printer without co rrectly aligning the rollers with the slots can damage the imaging drum. NOTICE: Do not allow the surfa ce covered with a protective sheet to come into contact with anything. 3. Pu ll the protective cover on the imaging drum strai ...
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Dell 5100cn - page 43
Maintenance 43 Replacing the T oner Cartridge CAUTION: Before performing any of the following procedur es, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. In addition to the toner level indicator that appe ars each time you send a job to print, a message appears on the operator panel to alert you when it’s time to order a ...
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Dell 5100cn - page 44
44 Maintenance www .dell.com/supplies | su pport.dell.com 3. Pu ll out the toner cartridge. Installing the New T oner Cartridge 1. Select the new toner cartridge whose color matc hes the cartridge carrier and remove it from its packaging. ...
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Dell 5100cn - page 45
Maintenance 45 2. Gently shake the cartridge to distribute the toner evenly . 3. Align the toner cartridge with the corresponding cartridge carrier in the printer and insert it. 4. Grip the levers at each end of the toner cartridge, then push down firmly to rotate the levers forward. ...
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Dell 5100cn - page 46
46 Maintenance www .dell.com/supplies | su pport.dell.com 5. Pu ll the toner seal straight up to r emove it. NOTE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal. NOTE: If it takes more than five seconds to remove the toner seal after inserting the toner cartridge in the printer , an error message may appear . ...
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Dell 5100cn - page 47
Maintenance 47 Replacing the T ransfer Roller CAUTION: Before performing any of the following procedur es, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell transfer roller are available only through Dell. Y ou can order more online at http://www .dell.com/supplies or by phone. T o or der by phon e, see"Order P rinte ...
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Dell 5100cn - page 48
48 Maintenance www .dell.com/supplies | su pport.dell.com Installing the New T ransfer Roller 1. Unpack a new transfer roller and grip the tabs as shown. 2. Align the arrow marks on the transfer roller to the marks on the printer , and gently push the roller into the printer . ...
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Dell 5100cn - page 49
Maintenance 49 3. T o lo ck the transfer roller into the printer , push down th e tabs until you hear a click. 4. Close the front cover . ...
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Dell 5100cn - page 50
50 Maintenance www .dell.com/supplies | su pport.dell.com Replacing the Fuser and Separator Roller T o avoid burns, do not r eplace the fuser immediat ely after printing, as the fuser gets very hot during this process. CAUTION: T o avoid burns, never touch the fuser until at least 30 minutes after you have turned off the printer . CAUTION: Before p ...
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Dell 5100cn - page 51
Maintenance 51 3. Lift up the levers next to both ends of the fuser . 4. Grip the knobs and gently lift the fuser out of the printer . ...
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Dell 5100cn - page 52
52 Maintenance www .dell.com/supplies | su pport.dell.com Installing the New Fuser 1. Unpack a new fuser , grip the fuser by the knobs, align it with the slots in the printer , and slowly push it in. 2. Completely push down the fuse r by holding the knobs at both ends of the fuser until th e levers next to both ends of the fuse r r eturn to their o ...
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Dell 5100cn - page 53
Maintenance 53 Removing the Used Separator Roller NOTE: Remove any print jobs from the tray bef ore pulling the tray out of the printer . 1. P ull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly , and remove it from the printe r . 2. P ress both tabs inward and hold while gently lifting the separat ...
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Dell 5100cn - page 54
54 Maintenance www .dell.com/supplies | su pport.dell.com 3. Gently raise the separator roller as sembly , and slide it to the left. Installing the New Separator Roller 1. Align the holes of the new separator roller with the projections in the tray and slide the separator roller until it stops. Then, re lease your hand from the separator roller . ...
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Dell 5100cn - page 55
Maintenance 55 2. Close the separator roller cover . 3. Replace the printer's tray into the printer . ...
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Dell 5100cn - page 56
56 Maintenance www .dell.com/supplies | su pport.dell.com Cleaning the Automatic De nsity Control (ADC) Sensor CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. When the printer's automatic density control (ADC) sensor is dirty , follow the procedure below to cle ...
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Dell 5100cn - page 57
Maintenance 57 4. Gently wipe the automatic dens ity control (ADC) sensor w indow with a clean dry cloth or cotton swab. NOTE: Do not allow anything hard to come in contact with the automatic density control (ADC) sensor window . Do not use excessive force to clean the window . 5. Replace the transfer roller . Grip the tabs as shown. ...
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Dell 5100cn - page 58
58 Maintenance www .dell.com/supplies | su pport.dell.com 6. Align the arrow marks on the transfer roller to the marks on the printer , and gently push the roller into the printer . 7. T o lo ck the transfer roller into the printer , push down the tabs until you h ear a click. 8. Close the front cover . ...
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Dell 5100cn - page 59
Maintenance 59 9. T urn on the printer . ...
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60 Maintenance www .dell.com/supplies | su pport.dell.com ...
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Dell 5100cn - page 61
Appendix 7 Section 7 Appendix T echnical Assistance Automated Order -Status Ser vice Contacting Dell U.S. T erms and Conditions of Sale Limited W ar ranties and Retu r n P olicy Dell Inc. Ink and T oner Cartridges Limited W arranties Dell™ Sof tware License Agreement Regulato r y ...
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Dell 5100cn - page 62
62 Appendix www .dell.com/supplies | su pport.dell.com T echnical Assistance If you need help with a technical problem, Dell is ready to assist you. 1. Call technical support from a telephone near or at the printer so that technical support can assist you with any ne cessary procedures. When calling D ell, use your Express Service Code to help expe ...
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Dell 5100cn - page 63
Appendix 63 Contacting Dell T o contact Dell electronically , you can a ccess the following websites: • www .dell.com • support.dell.com (technical support) • premiersupport.dell.c om (technical support for e ducational, government, he althcare, and medium/large business customers, including Pr emier , Platinum, and Gold customers) F or speci ...
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Dell 5100cn - page 64
64 Appendix www .dell.com/supplies | su pport.dell.com Austra lia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300- 65-55- 33 Government and Business toll-free : 1-800-633-559 P referr ed Accounts Division ...
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Dell 5100cn - page 65
Appendix 65 Bermuda General Support 1-800-342-067 1 Bolivia General Support toll-free : 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/br Customer Support, T echnical Support 0800 90 3355 T ech nical Support F ax 51 481 5470 Customer Car e F ax 51 481 5480 Sales 0800 90 3390 British V ir ...
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66 Appendix www .dell.com/supplies | su pport.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail : cn_support@dell.com T echnical Support F ax 818 1350 T echnical Support (Dimension™ and Inspiron™) toll-f ree: 800 858 2969 T echnical Support (OptiPle x™, Latitude? ...
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Appendix 67 Czech R epublic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.com T ech nical Support 0 2 2 1 8 62 72 7 T ech nical Support F ax 0 2 2 1 8 62 72 8 Customer Car e 0 2 2 1 8 62 71 1 Customer Car e F ax 0 2 2 1 8 62 71 4 Switchboard 0 2 2 1 8 62 71 1 Den ...
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68 Appendix www .dell.com/supplies | su pport.dell.com Fi n l a n d ( H e l s i n k i ) International Access Code: 990 Country Code: 358 City Code: 9 We b s i t e : support.euro.dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@ dell.com T echnical Support 09 253 313 60 T echnical Support F ax 09 253 313 81 Relational C ...
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Appendix 69 Germany (Lang en) International Access Code: 00 Country Code: 49 City Code: 6103 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com T ech nical Support 06103 766-7 200 Home/Small Business Customer Care 0180-5-22440 0 Global Segment Customer Care 06103 766-9 570 P referre d Accounts Customer Care 06103 766 ...
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70 Appendix www .dell.com/supplies | su pport.dell.com Home and Small Business Division 2969 3155 India T echnical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com T echnical Support 1850 543 543 U.K. T ...
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Appendix 71 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnica l Support (servers) toll-free: 012 0-198-498 T echnica l Support outside of Japan (servers) 81-44-556-416 2 T echnica l Support (Dimension™ and Inspiron™) toll-free: 012 0-198-226 T echnica l Support outside of ...
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72 Appendix www .dell.com/supplies | su pport.dell.com Latin America Customer T echnical Support (A ustin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support an d Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T e xas, ...
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Appendix 73 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384- 8979 or 001-877-269- 3383 Sales 50-81-8800 or 01-800-888- 3355 Customer Service 001-877-384- 8979 or 001-877-269- 3383 Main 50-81-8800 or 01-800-888- 3355 Montserrat General Support toll-free : 1-866-278-682 2 Netherlands Antilles General Supp ...
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74 Appendix www .dell.com/supplies | su pport.dell.com Norway ( Ly saker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com T echnical Suppo ...
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Appendix 75 St. Lucia General Support 1-800-882-152 1 St. V incent and th e Grenadines General Support toll-free : 1-877-270-460 9 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnica l Support (Dimension and Inspiron) toll-free: 1800 394 7430 T echnica l Support (Optiplex, Latitu de, and P recision) toll-free: 1800 394 7 ...
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76 Appendix www .dell.com/supplies | su pport.dell.com Sweden (Upplands V asby ) International Access Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nord ...
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Appendix 77 T rinidad/T obago General Support 1-800-805-803 5 T u rks and Caicos Islands General Support toll-free : 1-866-540-335 5 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Car e website: support.euro .dell.com/uk/en/EC are/F orm/Home.asp E-mail: dell_dir ect_sup ...
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78 Appendix www .dell.com/supplies | su pport.dell.com U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der -Status Service toll-free: 1-8 00-433-9014 AutoT ech (portable and desktop computer s) toll-free: 1-8 00-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-8 00-624-9896 Customer Servi ...
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Dell 5100cn - page 79
Appendix 79 U.S. T erms and Conditions of Sale These terms and conditions ("Agreement") apply to your purcha se of computer sy stems and/or related products and/or services and support sold in the United States ("P roduct") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By acceptin ...
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Dell 5100cn - page 80
80 Appendix www .dell.com/supplies | su pport.dell.com 6. Return P olicies; Exchan ges. New and refurbished P roduct that y o u p u r c h a s e d ir e c tl y f r o m D e l l (a n d n o t a th i r d pa r t y ) y o u ma y re tu r n o r e xc h a ng e only in ac cordance with Dell's r eturn policy in effect on the date of t he invoice or acknowled ...
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Dell 5100cn - page 81
Appendix 81 10. Applicable Law ; Not F or Resale or Export. Y ou agree to comply with all applicabl e laws and regulations of the various stat es and of the United St ates. Y o u agree and represent that you are buying only for yo ur own interna l use only , and not for resale or export. Dell has sep arate terms and conditio ns gove rning resale of ...
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82 Appendix www .dell.com/supplies | su pport.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Softwar e, including the operating system and software ad ded to the Dell-branded ha rdwar e products through our factory-integration system, third-party software, or the reloading of sof tware • Non-Dell- ...
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Dell 5100cn - page 83
Appendix 83 • Ot he r a dd - on ha rdw are c ar ri es th e l on g er of either a 1-year limited warran ty for new pa rts and a 90-day limited warranty for re conditioned parts or , for both new and reconditio ned parts, the remainder of the warranty fo r the Dell computer on which such parts are installed. The limited warranty on all Dell -bra nd ...
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Dell 5100cn - page 84
84 Appendix www .dell.com/supplies | su pport.dell.com NOTE: Before you ship the pr oduct(s) to us, make sure to back up the dat a on the hard drive(s) an d any other storage device(s) in the pr oduct(s). Remove an y confidential , propri etary , or personal infor mation and removable medi a such as floppy disks, CDs, or PC Car ds. We are not respo ...
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Dell 5100cn - page 85
Appendix 85 T otal Satisfaction Retu rn Policy (U.S. Only) W e value our relationship with you and want to make sure th at you are satisfied with your purchases. That is why we offer a T otal Satisfaction return policy for most products that you, the end-user customer , purchase directly from Dell. Under this policy , you may return to Dell product ...
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Dell 5100cn - page 86
86 Appendix www .dell.com/supplies | su pport.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Softwar e, including the operating system and software ad ded to the Dell-branded ha rdwar e products through our factory-integration syst em, or the reloading of the software • Non-Dell branded and Soluti ...
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Dell 5100cn - page 87
Appendix 87 What do I do if I need warranty service? Be fo re t he wa rr an ty exp ire s, p le ase c al l u s a t t he rel ev an t n u mb er li st ed in th e f ol lo wi n g ta bl e. P le as e a ls o h av e y ou r D el l Service T ag or or der number available . What will Dell do? During the 90 days of the 90-day limited warranty and the first year ...
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Dell 5100cn - page 88
88 Appendix www .dell.com/supplies | su pport.dell.com W e will pay to ship the part to yo u if you use an address in Canada. Otherwise, w e will ship the part freight collect. W e will also include a p repaid shipping container with each re placement part for y our use in returning the replaced part to us. NOTE: Before you repl ace parts, make sur ...
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Dell 5100cn - page 89
Appendix 89 T o return products, you must call Dell Customer Service at 1-800-847-4096 to r eceive a Credit Retu rn Authorizatio n Number . T o expedite the process of your refund or credit, Dell expects you to return th e products to Dell in their original packaging with in 5 days of the date th at Dell i ssues the Credit Return Author ization Num ...
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Dell 5100cn - page 90
90 Appendix www .dell.com/supplies | su pport.dell.com Making a Claim Claims must be made in Latin America or the Ca ribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proo f of purchase, in dicating name and a ddress of the seller , date of purchase, model and serial number , name and address ...
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Dell 5100cn - page 91
Appendix 91 Dell Inc. Ink and T oner Cartridges Limited Warranties The following sections descri be the limited warranty for ink and T o ner Cartridges for the U.S., Canada, an d Latin America. Refer to the ap propriate limited warranty acc ordingly . Ink and T one r Cartridges Limited W arranty (U.S. and Canada Only) Dell Inc. warrants to the orig ...
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Dell 5100cn - page 92
92 Appendix www .dell.com/supplies | su pport.dell.com In order to obtain the necessary informat ion to enable the replacement, call the appropriate toll-free number . In Mexico , call 001-877-384-8979 ; in Puerto Rico , call 1-800-805-75 45. In cases in which either the production of the cartridge has been discontinued or the cartri dge is not ava ...
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Dell 5100cn - page 93
Appendix 93 Dell™ Software License Agreement This is a legal agreement between you, the user , and Dell Products, L.P (“Dell”). This agr eement covers all software that is distributed with the De ll prod uct, for which there is no separate license agreement between you and the manufactur er or owner of the software (collectiv ely the "So ...
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Dell 5100cn - page 94
94 Appendix www .dell.com/supplies | su pport.dell.com FOR THE SOFTW ARE AND ALL ACCOMP ANYING WRITTEN MA TERIALS. This limited warranty gives you specific legal rights ; you may have others , which vary from jurisdiction to jurisdiction. IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY D AMAGES WHA TSOEVER (INCL UDING, WITHOUT LI MIT A TI ...
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Dell 5100cn - page 95
Appendix 95 broadcast, television, cellular services, rada r , air - traffic control, pager , and P ersonal Communication Services (PCS). These licensed services, along with unin tentional radiators such as digital devices, including computer systems, contribute to the electromagnetic environment. Electromagnetic Compatibility (EMC ) is the ability ...
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Dell 5100cn - page 96
96 Appendix www .dell.com/supplies | su pport.dell.com ...
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Dell 5100cn - page 97
97 Index Numerics 1-Year End-User Manufacturer Guarantee , 89 C Canceling a job , 36 Changing printer settings from the operato r panel , 34 Connecting the printer Locally , 20 D Dell supplies ma nagement sys- tem , 38 Disable menus from the operator panel , 35 Drivers, Installing , 20 F Factory defaults, Restoring , 35 I Imaging drum Installing , ...
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Dell 5100cn - page 98
98 www .dell.com/supplies | support.dell.com Software applications Software update , 38 Status monitor , 37 Toner re-order , 38 Software update , 38 Status monitor , 37 Supplies, Ordering , 2 T Toner cartridge Installing , 44 Replacing , 43 Toner re-order window, Using , 38 Toner, Ordering , 2 W warranty , 81 ...
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