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Manuel d’utilisation Sony SNP-3350

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Summary
  • Sony SNP-3350 - page 1

    Befor e installing and operating this pr oduct, please r ead this manual thor oughly . 37x/33x Network PTZ Camera SNP-3750/3350 User Guide English ...

  • Sony SNP-3350 - page 2

    NETWORK PTZ CAMERA User Guide 2 NETWORK PTZ CAMERA User Guide 3 Contents For more detailed instructions on using the SVM-S1 program, please refer to the enclosed SVM-S1 Quick Guide and the instruction file in the CD. Notes User Guidelines ……………………………………………………………………… 4 Preface ………………? ...

  • Sony SNP-3350 - page 3

    NETWORK PTZ CAMERA User Guide 4 NETWORK PTZ CAMERA User Guide 5 ■ Pref ace Thank you for purchasing this SNP-3750/3350 camera. This user’ s manual describes how to use the high-resolution network camera. Also ‘product’ in this document indicates high-resolution network camera. The user who installs and opera tes the product shall be aware o ...

  • Sony SNP-3350 - page 4

    NETWORK PTZ CAMERA User Guide 6 NETWORK PTZ CAMERA User Guide 7 Legend: W arning and Caution Symbols This warning symbol indica tes potential death, gra ve personal injury , and/or damage to property as consequences for failure to comply . This caution symbol indica tes dama ge to the equipment, installed programs, and/or contained data as conseque ...

  • Sony SNP-3350 - page 5

    NETWORK PTZ CAMERA User Guide 8 NETWORK PTZ CAMERA User Guide 9 - Avoid operating the camera for long durations under high temperatures and in high humidity . Excessive hea t can shorten the lifespan of the camera components. Do not install or place the camera near any heat sources. - Subjecting the dome cover to physical shock may damage the camer ...

  • Sony SNP-3350 - page 6

    NETWORK PTZ CAMERA User Guide 10 NETWORK PTZ CAMERA User Guide 11 Chapter 1. Product Introduction The SNP-3750/3350 37x/33x PTZ network camera is based on MPEG-4 codec technolog y , which achieves both a high da ta compression ra te and high image quality . This advanced network camera is ca pable of transferring high quality image data at a high f ...

  • Sony SNP-3350 - page 7

    NETWORK PTZ CAMERA User Guide 12 NETWORK PTZ CAMERA User Guide 13 Chapter 2. P art Names & Functions ❶ Camera Body 2 User’ s Manual/CD/Quick Guide 3 Cross Cable 4 AC 24V Adapter 5 SD Card (2GB) ❶ 2 3 ❹ 5 2.1. Package Contents * Accessories The following items are sold separately from the camera. Housing Brackets STB-340PCM Corner Mount ...

  • Sony SNP-3350 - page 8

    NETWORK PTZ CAMERA User Guide 14 NETWORK PTZ CAMERA User Guide 15 Front Side 1 2.2. Camera Body SW1 SW2 SW4 SW5 SW3 OFF 1-1 Protocol STW Pelco-D Pelco-P SEC Panasonic Vicon Honeywell AD Baud 2-1 2-2 3-2 3-3 2-3 ETC Termination 422/485 2-4 3-1 3-4 Address Weight 1-2 1-3 1-4 OFF OFF OFF OFF OFF OFF OFF OFF OFF ON 2,400 4,800 9,600 19,200 ON ON ON ON ...

  • Sony SNP-3350 - page 9

    NETWORK PTZ CAMERA User Guide 16 NETWORK PTZ CAMERA User Guide 17 Chapter 3. Installing Camera & Network Setup 3.1. PTZ Dome Camera and Accessor y Wiring Diagrams Connecting directly to the SCC-3100A controller Connecting to the NVR (SNR-6400/3200) · RS-485: · RS-422: Camera Camera D+ D- TX+ TX- D+ D- RX+ RX- RX+ RX- TX+ TX- TX+ TX- SCC-3100A ...

  • Sony SNP-3350 - page 10

    NETWORK PTZ CAMERA User Guide 18 NETWORK PTZ CAMERA User Guide 19 Chapter 3. Installing Camera & Network Setup *Note - T o use a third party controller with this product, please contact our After -Sales Service or T echnology Department. - AD Protocol Control Method 1. Input Camera OSD: 3+Auxiliary ON 2. Output Camera OSD: 3+Auxiliary OFF 3. En ...

  • Sony SNP-3350 - page 11

    NETWORK PTZ CAMERA User Guide 20 NETWORK PTZ CAMERA User Guide 21 ID SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 42 OFF ON OFF ON OFF ON OFF OFF 43 ON ON OFF ON OFF ON OFF OFF 44 OFF OFF ON ON OFF ON OFF OFF 45 ON OFF ON ON OFF ON OFF OFF 46 OFF ON ON ON OFF ON OFF OFF 47 ON ON ON ON OFF ON OFF OFF 48 OFF OFF OFF OFF ON ON OFF OFF 49 ON ...

  • Sony SNP-3350 - page 12

    NETWORK PTZ CAMERA User Guide 22 NETWORK PTZ CAMERA User Guide 23 ID SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 128 OFF OFF OFF OFF OFF OFF OFF ON 129 ON OFF OFF OFF OFF OFF OFF ON 130 OFF ON OFF OFF OFF OFF OFF ON 131 ON ON OFF OFF OFF OFF OFF ON 132 OFF OFF ON OFF OFF OFF OFF ON 133 ON OFF ON OFF OFF OFF OFF ON 134 OFF ON ON OFF OFF ...

  • Sony SNP-3350 - page 13

    NETWORK PTZ CAMERA User Guide 24 NETWORK PTZ CAMERA User Guide 25 ID SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 214 OFF ON ON OFF ON OFF ON ON 215 ON ON ON OFF ON OFF ON ON 216 OFF OFF OFF ON ON OFF ON ON 217 ON OFF OFF ON ON OFF ON ON 218 OFF ON OFF ON ON OFF ON ON 219 ON ON OFF ON ON OFF ON ON 220 OFF OFF ON ON ON OFF ON ON 221 ON OF ...

  • Sony SNP-3350 - page 14

    NETWORK PTZ CAMERA User Guide 26 NETWORK PTZ CAMERA User Guide 27 Chapter 3. Installing Camera & Network Setup Connect the cable to the camera’ s rear video output terminal and the monitor's video input terminal. • Thewiringvariesdependingonyourmonitortypeandperipheraldevices;pleaserefertoth ...

  • Sony SNP-3350 - page 15

    NETWORK PTZ CAMERA User Guide 28 NETWORK PTZ CAMERA User Guide 29 Chapter 3. Installing Camera & Network Setup - Attaching T emplate & Installing STB-370NPC Attach the enclosed template to the ceiling, then drill a hole in the ceiling according to the 88mm diameter hole marked on the template. Drop the camera cables down from the ceiling th ...

  • Sony SNP-3350 - page 16

    NETWORK PTZ CAMERA User Guide 30 NETWORK PTZ CAMERA User Guide 31 Chapter 3. Installing Camera & Network Setup ※ T o attach or detach the camera, refer to the picture. * Attaching the Camera: Hold up the camera and push it to the mount as shown in the picture. Push the camera until you hear a "click". * Detaching the Camera: T o det ...

  • Sony SNP-3350 - page 17

    NETWORK PTZ CAMERA User Guide 32 NETWORK PTZ CAMERA User Guide 33 Chapter 3. Installing Camera & Network Setup 2. Open the internet bro wser on your computer , enter [192.168.1.100] in the address bar , and then press <Enter>. Y ou will be connected to the Web Viewer login pa ge for the SNP-3750/3350 37x/33x PTZ network camera. 3. Log in ...

  • Sony SNP-3350 - page 18

    NETWORK PTZ CAMERA User Guide 34 NETWORK PTZ CAMERA User Guide 35 Chapter 3. Installing Camera & Network Setup ② Port Setup Category Description Port Setup Select a service port; the default is 80. When a device is connected to a cable or xDSL modem, its IP address keeps changing each time it attempts to connect to the ISP (Internet Service P ...

  • Sony SNP-3350 - page 19

    NETWORK PTZ CAMERA User Guide 36 NETWORK PTZ CAMERA User Guide 37 The monitoring screen consists of a menu area for the camera and video settings and a display area for the video feed from the camera. 1Ch Display Flip Image Displays only one video in the display area; the SNP-3750/3350 supports only one channel at this time. Inverts the screen from ...

  • Sony SNP-3350 - page 20

    NETWORK PTZ CAMERA User Guide 38 NETWORK PTZ CAMERA User Guide 39 Chapter 4. Using W eb Viewer Save Image Saves the channel screen as a JPEG file. Basic Select a screen resolution and image compression type. • Resolution (F or more instructions on selecting a resolution, please refer to the Video Setup → Video/Audio page.) - 4CIF - CIF - QCIF ? ...

  • Sony SNP-3350 - page 21

    NETWORK PTZ CAMERA User Guide 40 NETWORK PTZ CAMERA User Guide 41 Relay Aux Auto Focus T urns a connected relay on or off. T urnsaconnected AUXonoroff. Automatically adjusts the camera’ s focus on the current screen. •Ifneitherarelaynoran AUXisconnectedtothecamera, clickingthisbutto ...

  • Sony SNP-3350 - page 22

    NETWORK PTZ CAMERA User Guide 42 NETWORK PTZ CAMERA User Guide 43 •Newsettingsaresavedonlyifyouclickthe button at the bottom of the screen. The button cancels new settings. Caution Chapter 4. Using W eb Viewer Audio - Out Check to use an audio output channel. Max User Connection Select a number to limit the concurren ...

  • Sony SNP-3350 - page 23

    NETWORK PTZ CAMERA User Guide 44 NETWORK PTZ CAMERA User Guide 45 Chapter 4. Using W eb Viewer Category Description Services RTSP/TCP Check to use RTSP/TCP . RTP/UDP Check to use RTP/UDP . RTP/Multicast Check to use RTP/Multicast. RTP/Multicast IP Enter an IP address for RTP Multicast. RTP/Multicast P ort Enter a port number for RTP Multicast. Unic ...

  • Sony SNP-3350 - page 24

    NETWORK PTZ CAMERA User Guide 46 NETWORK PTZ CAMERA User Guide 47 Chapter 4. Using W eb Viewer Checking Use RTP Over R TSP (TCP) activa tes RTSP/TCP Connection in the Streaming Engine → Services menu. T o use RTP/UDP and R TP/Multicast, do not check the box. Notes •Inthemenubar , selectMedia(M), andthenOpenNe ...

  • Sony SNP-3350 - page 25

    NETWORK PTZ CAMERA User Guide 48 NETWORK PTZ CAMERA User Guide 49 Chapter 4. Using W eb Viewer •Dependingonthetypeofvideo, enteranaddressasfromtheexamplesinthefollo wing chart, and then click Play (P). (When using the default RTSP port number , 554, you may skip entering the port number .) The ...

  • Sony SNP-3350 - page 26

    NETWORK PTZ CAMERA User Guide 50 NETWORK PTZ CAMERA User Guide 51 Category Description Enable Check to enable Video Analytics. Sensitivity Select a sensitivity level for motion detection according to the video display settings. 5 levels are available, and 5 is the most sensitive. T ransition Time Shows the period of time maintaining a changed scree ...

  • Sony SNP-3350 - page 27

    NETWORK PTZ CAMERA User Guide 52 NETWORK PTZ CAMERA User Guide 53 When right-clicking on the screen, the following menu appears. Descriptions for each menu are as below : Category Description Audio T urns on audio. Mic Use a mic. Preset Sets the selected area as a preset. Area Zoom Zooms in on a selected area. Move PTZ Goto 1x Zoom Changes the curr ...

  • Sony SNP-3350 - page 28

    NETWORK PTZ CAMERA User Guide 54 NETWORK PTZ CAMERA User Guide 55 Chapter 4. Using W eb Viewer This feature is achieved by our innova tive SV-IV DSP chipset. Unlike other cameras, this SNP-3750/3350 enables you to see clearly both an object and the background, even when the object is in extreme backlight .  Back Light Mode : - Off : Disables the ...

  • Sony SNP-3350 - page 29

    NETWORK PTZ CAMERA User Guide 56 NETWORK PTZ CAMERA User Guide 57 Chapter 4. Using W eb Viewer This feature changes the mode of the camera between Color and B/W (Black and White).  MODE : - AUTO : Opera tes in Color mode most of the time, and switches to B/W mode if a low light level is detected during nighttime. - COLOR : Al ways displays video ...

  • Sony SNP-3350 - page 30

    NETWORK PTZ CAMERA User Guide 58 NETWORK PTZ CAMERA User Guide 59 Chapter 4. Using W eb Viewer  Camera ID : Displays or hides the ID of the current camera on the screen.  Sequence Status : Displays or hides the status of a sequence action that is in progress.  PTZ Position : Displays or hides the status of the Pan, Tilt, and Zoom operation ...

  • Sony SNP-3350 - page 31

    NETWORK PTZ CAMERA User Guide 60 NETWORK PTZ CAMERA User Guide 61 Chapter 4. Using W eb Viewer •IfOverwriteisnotcheckedandtheSDmemorycardisfull,thecamerastopsrecordingdata. •   ThiscameraiscompatibleonlywithSDcards;MMCcannotbeused. Donotinsert? ...

  • Sony SNP-3350 - page 32

    NETWORK PTZ CAMERA User Guide 62 NETWORK PTZ CAMERA User Guide 63 Chapter 4. Using W eb Viewer T o save a desired location for the Pan/T ilt or Zoom/Focus operation along with detailed camera settings for the location, configure the following options. Category Description Number Select a number to identify a preset. (Preset numbers 1 to 255 are ava ...

  • Sony SNP-3350 - page 33

    NETWORK PTZ CAMERA User Guide 64 NETWORK PTZ CAMERA User Guide 65 ■ Group Setup Category Description Group No. Information on a maximum of 6 groups can be sa ved. Preset No. Select a preset number to add the preset to a selected group. Speed Select the camera speed to move between presets. (Levels 1 to 64 are available.) DWT(Dwell T ime) Select t ...

  • Sony SNP-3350 - page 34

    NETWORK PTZ CAMERA User Guide 66 NETWORK PTZ CAMERA User Guide 67 Chapter 4. Using W eb Viewer The following pa ge appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. 4.2.3.1. Network 4.2.3. Config Page LAN, xDSL, and DHCP options are available depending on your network environment ...

  • Sony SNP-3350 - page 35

    NETWORK PTZ CAMERA User Guide 68 NETWORK PTZ CAMERA User Guide 69 Chapter 4. Using W eb Viewer Pic 4-3. Membership Signup : Enter Personal and Company Information Pic 4-2. Membership Signup : Agree to the T er ms of Service Enter a port number to connect the camera to the network. Check to use the DDNS service. ■ Port ■ DDNS Category Descriptio ...

  • Sony SNP-3350 - page 36

    NETWORK PTZ CAMERA User Guide 70 NETWORK PTZ CAMERA User Guide 71 Chapter 4. Using W eb Viewer Pic 4-7. Device List (The camera will be listed if it is successfully registered.) Pic 4-6. Register Camera (Check the av ailability for your desired domain name .) Pic 4-4. Login ❍ Step 2) Log in to the website , and then register your camera. Pic 4-5. ...

  • Sony SNP-3350 - page 37

    NETWORK PTZ CAMERA User Guide 72 NETWORK PTZ CAMERA User Guide 73 Chapter 4. Using W eb Viewer ❍ Step 4) Log in to the iPOLiS website and check the connection status of the camer a in your Product List. Pic 4-8. Product List Pic 4-9. Product Information Press <Check> next to the “Product Information” to check the information for a conne ...

  • Sony SNP-3350 - page 38

    NETWORK PTZ CAMERA User Guide 74 NETWORK PTZ CAMERA User Guide 75 Chapter 4. Using W eb Viewer • Newsettingsaresavedonlyifyouclickthe button at the bottom of the screen. The button cancels new settings. 4.2.3.2. IP Filtering Y ou can allo w or deny certain IPs. Category Description IP filtering Check on Use to ena ...

  • Sony SNP-3350 - page 39

    NETWORK PTZ CAMERA User Guide 76 NETWORK PTZ CAMERA User Guide 77 ◊ Aux Setup Category Description Duration Select a duration for which to activate a connected Aux. Chapter 4. Using W eb Viewer E-mail Check to send out information about certain events via e-mail: sensor (Sensor 1~4), motion detection (MD), or video analytics(V A). Recording Check ...

  • Sony SNP-3350 - page 40

    NETWORK PTZ CAMERA User Guide 78 NETWORK PTZ CAMERA User Guide 79 Chapter 4. Using W eb Viewer 4.2.3.4. E-mail-FTP (Alarm) Enter the information for your FTP ser ver and e-mail address to transfer data to when the alarm activates. ■ E-mail/FTP Setup Enter the informa tion for your FTP server and e-mail address to transfer data to when the alarm a ...

  • Sony SNP-3350 - page 41

    NETWORK PTZ CAMERA User Guide 80 NETWORK PTZ CAMERA User Guide 81 Chapter 4. Using W eb Viewer • Newsettingsaresavedonlyifyouclick button at the bottom of the screen. The button cancels new settings. 4.2.4.2. User Y ou can change the pass word of the administrator ID and configure user accounts on this page. Category ...

  • Sony SNP-3350 - page 42

    NETWORK PTZ CAMERA User Guide 82 NETWORK PTZ CAMERA User Guide 83 Chapter 4. Using W eb Viewer • T ochangetimebyusingtheSetManuallyoption,youmustfilloutallfields. 4.2.4.3. Time ■ Time Setup Category Description Date Configures the current date of the camera. Time Configures the current time of the ca ...

  • Sony SNP-3350 - page 43

    NETWORK PTZ CAMERA User Guide 84 NETWORK PTZ CAMERA User Guide 85 4.2.4.5. Upgrade Updates the program of the SNP-3750/3350 network camera. ■ System Upgrade Configuration Category Description SNP-3750/3350 Firmware Upgrades the firmware of the network camera. Current V ersion Last Updated Displays the current firmware version of the camera along ...

  • Sony SNP-3350 - page 44

    NETWORK PTZ CAMERA User Guide 86 NETWORK PTZ CAMERA User Guide 87 Chapter 5. T roubleshooting If you are having problems with the p roduct, please consult the following infor mation first. If the problem persists, contact your vendor . Problem Cause and Solution The controller does not control the camera. ▶ Make sure the camera is connected to a ...

  • Sony SNP-3350 - page 45

    NETWORK PTZ CAMERA User Guide 88 NETWORK PTZ CAMERA User Guide 89 Model Name SNP-3750 SNP-3350 Camera Imaging Device 1/4 inch, Color Vertical Double Density Interline T ransfer CCD TV Standard NTSC / P AL T otal Pixels NTSC:811(H) x 508(V) / P AL:795(H) x 596(V) Effective Pixels NTSC:768(H) x 494(V) / P AL:752(H) x 582(V) Synchronization Internal I ...

  • Sony SNP-3350 - page 46

    NETWORK PTZ CAMERA User Guide 90 NETWORK PTZ CAMERA User Guide 91 Dimension 243.4 215.7 Ø155 R75 27.7 Specifications Tilt Speed Preset 500°/sec Manual 0.024°~120°/sec (Proportional Zoom Ratio) Preset 255 Preset Accuracy ±0.1° PTZ Mode Preset, Swing, Group, T our , T race, Auto Run Performance Encoding Resolution 4CIF , CIF , QCIF Compression ...

  • Sony SNP-3350 - page 47

    NETWORK PTZ CAMERA User Guide 92 NETWORK PTZ CAMERA User Guide 93 SAMSUNG TECHWIN Co., Ltd is using a part of Free Software code under the GNU General Public License in operating network camera product. This General Public License applies to most of the Free Software Foundations code and to any other program whose authors commit by using it. The Fr ...

  • Sony SNP-3350 - page 48

    NETWORK PTZ CAMERA User Guide 94 NETWORK PTZ CAMERA User Guide 95 b) Y ou must cause an y work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads co ...

  • Sony SNP-3350 - page 49

    NETWORK PTZ CAMERA User Guide 96 NETWORK PTZ CAMERA User Guide 97 as a consequence you may not distribute the Program at all. For example, if a pa tent license would not permit ro yalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License ...

  • Sony SNP-3350 - page 50

    NETWORK PTZ CAMERA User Guide 98 NETWORK PTZ CAMERA User Guide 99 MEMO DECLARA TION OF CONFORMITY Application of Council Directive(s) EMC-Directive 92/31 EEC and its amendments Manufacturer's Name SAMSUNG TECHWIN CO ., L TD Manufacturer's Address SAMSUNG TECHWIN CO ., L TD 42, SUNGJU-DONG CHANGWON-CITY , KYUNGNAM, KOREA, 641-716 European ...

  • Sony SNP-3350 - page 51

    NETWORK PTZ CAMERA User Guide 100 NETWORK PTZ CAMERA User Guide 101 MEMO MEMO ...

  • Sony SNP-3350 - page 52

    NETWORK PTZ CAMERA User Guide 102 NETWORK PTZ CAMERA User Guide 103 MEMO MEMO ...

  • Sony SNP-3350 - page 53

    P/No. : Z6806-1 050-0 1C V AN 09. 12 www .samsungtechwin.com www .samsungcctv .com www .samsungipolis.com • SAMSUNG TECHWIN CO., L TD. 145-3, Sangdaewon 1-dong, Jungwon-gu, Seongnam-si Gyeonggi-do, Korea, 462-703 TEL : +82-31-740-8151~8 FAX : +82-31-740-8145 • SAMSUNG TECHWIN EUROPE CO., L TD. Samsung House, 1000 Hillswood Drive, Hillswood Busi ...

Fabricant Sony Catégorie Security Camera

Les documents que nous recevons du fabricant de l'appareilSony SNP-3350 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Sony
- manuels d’utilisations SNP-3350
- fiches produit Sony
- dépliants
- ou étiquettes-énergie Sony SNP-3350
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Sony SNP-3350.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Sony SNP-3350, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Sony SNP-3350. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Sony SNP-3350.

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Manuel d’utilisation complet de l’appareil Sony SNP-3350, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Sony SNP-3350 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Sony SNP-3350.

Le manuel d’utilisation complet Sony, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Sony SNP-3350 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Sony SNP-3350, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lSony SNP-3350 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Sony SNP-3350 - qui devraient nous aider dans les premières étapes lors de l'utilisation Sony SNP-3350
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Sony SNP-3350
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Sony SNP-3350 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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