Manuel d’utilisation Plantronics WO100

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Summary
  • Plantronics WO100 - page 1

    Savi ™ Office WO100 Pr ofessional Wir eless Headset System (WO1 ™ Base + WH100 ™ Headset) with Optional HL10 ™ Lifter User Guide ...

  • Plantronics WO100 - page 2

    Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO100 Professional Wireless Headset System. Please r efer to the separate safety instructions for important product safety information prior to installation or use of the pr od ...

  • Plantronics WO100 - page 3

    Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset ............................................................ 5 1.3 HL10 Lifter (Optional) ............................................... 6 2 Base Set U ...

  • Plantronics WO100 - page 4

    Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base T elephone Interface Cable USB Cable CD includes: • PerSono ® Suite Software • Animated Setup Guide • Complete User Guide Base Power Supply T elephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and Featur es USB Port Desk Phone Speaking V ...

  • Plantronics WO100 - page 5

    Plantronics Savi User Guide 5 Headband 1.2 Savi WH100 Headset Earloop Indicator Light Microphone Charge Cradle Headset with Pre-Installed Earloop and Ear T ab Call Control Button (also contr ols volume, mute and switching functions) Savi WH100 Headset Features Ear T ab Extra Ear T ab Foam Ear Cushions ...

  • Plantronics WO100 - page 6

    Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ringer Microphone Jack (remove cover) ...

  • Plantronics WO100 - page 7

    Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base. 2 Disconnect the handset coil cor ...

  • Plantronics WO100 - page 8

    Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed earloop and ear tab. An optional headband is also provided. 1 T o install the headband, gently unsnap the pre-installed earloop from the headset. 2 Snap the headband into the headset. The headband can be adjusted to fit. 3 For either wearing o ...

  • Plantronics WO100 - page 9

    Plantronics Savi User Guide 9 7 If the dial tone still does not sound clear , adjust the Configuration Switch until the dial tone sounds the best. NOTE Multiple settings might work with your phone; however , only one is the optimal position. 8 Press the call contr ol button on the headset to complete configuration. 9 Replace the handset into the ...

  • Plantronics WO100 - page 10

    Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm und ...

  • Plantronics WO100 - page 11

    Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. ...

  • Plantronics WO100 - page 12

    Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the animated setup guide located on the CD, select Step 6.2 Installing PerSono Suite Software. 2 Click on ...

  • Plantronics WO100 - page 13

    Plantronics Savi User Guide 13 7 Using Y our Savi Office Pr ofessional Wir eless Headset System IMPORT ANT It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the system’ s full capabilities. Powering Up Headset If the headset battery is charged the ...

  • Plantronics WO100 - page 14

    Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC With PerSono Suite Software* Without PerSono Suite Software T o place a call 1. Dial number from the supported softphone application*** 1. Short press call contr ol button on headset** or short press base PC talk button 2. Dial number from softphone application T o answer a ...

  • Plantronics WO100 - page 15

    Plantronics Savi User Guide 15 Conferencing In Up to Thr ee Additional Headsets While on a call you can subscribe up to three additional headsets to your base for conferencing. As you add headsets to the base an additional headset icon will appear in the PerSono Suite software scr een with a number from 1 to 3 indicating the number of additional he ...

  • Plantronics WO100 - page 16

    Plantronics Savi User Guide 16 T oggling On/Off Over -the-Air Subscription The Savi Office system ships with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base. With the master headset u n d o c k e d and the system idle, press the subscription button for three sec ...

  • Plantronics WO100 - page 17

    Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Button (Indicator Light) State If Button Is Pressed Off Solid green Flashing green Solid gr een Solid green Off Solid red Solid green Flashing red Solid green Headset Indicator Lig ...

  • Plantronics WO100 - page 18

    Plantronics Savi User Guide 18 8 PerSono Suite Softwar e It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’ s capabilities. PerSono Suite software allows you to do the following with your Savi Office system: • Answer/end calls ...

  • Plantronics WO100 - page 19

    Plantronics Savi User Guide 19 If PerSono Suite software is configur ed to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended. In order to mix multimedia fr om your PC with an active desk phone call you must follow these steps: 1 Start with your active ...

  • Plantronics WO100 - page 20

    Plantronics Savi User Guide 20 4 T o confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”. Softphone Support For a list softphones supported by PerSono Suite refer to www . plantronics.com/SoftphoneCompatibility PerSono Suite software supports all t ...

  • Plantronics WO100 - page 21

    Plantronics Savi User Guide 21 Settings Screen – Headset and Base The Settings Screen allows you to customize the base and headset to your pr eference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below . NOTE Some parameters may appear as grayed out. PerSono Suite automatical ...

  • Plantronics WO100 - page 22

    Plantronics Savi User Guide 22 Help for Base Settings Auto Answer Auto answer saves the user a button press to establish the radio link between headset and base unit. When auto answer is set to OFF you must press the headset call contr ol button or base PC/desk phone talk button to answer an incoming call.* When Auto Answer is set to ON an incoming ...

  • Plantronics WO100 - page 23

    Plantronics Savi User Guide 23 Help for Base Settings Default Settings Anti-Startle Anti-startle provides advanced hearing pr otection against sudden loud noise. When Anti-Startle is set to ON, the system identifies and eliminates sudden loud sounds and instantly reduces them to a level similar to background noise. When Anti-Startle is set to OFF ...

  • Plantronics WO100 - page 24

    Plantronics Savi User Guide 24 PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software. • Customize how you want the PerSono Suite software to ma ...

  • Plantronics WO100 - page 25

    Plantronics Savi User Guide 25 Upgrade Firmware Firmware is internal software that runs within a headset system. Occasionally , new firmware is made available to improve pr oduct performance and/or add functionality . T o upgrade the system firmware, complete the following: 1 Ensur e your Savi Office base is connected directly to your PC. (Not t ...

  • Plantronics WO100 - page 26

    Plantronics Savi User Guide 26 I can’t hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call contr ol button on your headset. Make sure the lifter is lifting the handset high enough to operate the hookswitch; set to a higher set ...

  • Plantronics WO100 - page 27

    Plantronics Savi User Guide 27 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers. Click “OK” to confirm your change. For ...

  • Plantronics WO100 - page 28

    Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States T el: 800-544-4660 www .plantr onics.com For product support contact us at www .plantronics.com/support. © 2009 Plantronics, Inc. All rights r eserved. Plantronics, the logo design. HL10, Persono, Savi, Sound Innovation, W01, and WH100 are trademarks or r egistered trademarks ...

Fabricant Plantronics Catégorie Wireless Office Headset

Les documents que nous recevons du fabricant de l'appareilPlantronics WO100 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Plantronics
- manuels d’utilisations WO100
- fiches produit Plantronics
- dépliants
- ou étiquettes-énergie Plantronics WO100
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Plantronics WO100.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Plantronics WO100, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Plantronics WO100. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Plantronics WO100.

Manuels d’utilsiation similaires

Manuel d’utilisation complet de l’appareil Plantronics WO100, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Plantronics WO100 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Plantronics WO100.

Le manuel d’utilisation complet Plantronics, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Plantronics WO100 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Plantronics WO100, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lPlantronics WO100 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Plantronics WO100 - qui devraient nous aider dans les premières étapes lors de l'utilisation Plantronics WO100
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Plantronics WO100
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Plantronics WO100 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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