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Manuel d’utilisation Nextel comm 3000

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Summary
  • Nextel comm 3000 - page 1

    Hotel Mitel 3000 User Guide ...

  • Nextel comm 3000 - page 2

    WELCOME TO THE MI TEL 3000 HOTEL ............................................................................................. 1 An introduction to the additional facilitie s provided in the Mitel 3000 Ho tel..................................... 1 ACTIVATING YOUR HOTEL APPLICAT ION ON YOUR MI TEL 3000 ............................................... ...

  • Nextel comm 3000 - page 3

    Mitel 3000 Hotel Facilities User Guide 1 W elcome to the Mitel 3000 Hotel An introduction to the additional facili ties provided in the Mitel 3000 Hotel The Mitel 3000 Hotel is specifically desig ned for use in guesthouses and small h otels. The Hotel package allows you to provide both gue st and administration extensions. Administration extensions ...

  • Nextel comm 3000 - page 4

    Mitel 3000 Hotel Facilities User Guide 2 ACTIV A TING YOUR HOTEL APPLICA TION ON YOUR MITEL 3000 1) Unique Key To activate the Mitel 3000 Hotel Application a Uniq ue key is re quired. This unique key is obtained from the following web site http:// www.xario s.com/hotel/ using two unique code s: a. The PBX serial number from your Mitel 3000 system. ...

  • Nextel comm 3000 - page 5

    Mitel 3000 Hotel Facilities User Guide 3 The CCU number is the PBX serial number required to obtain your Licence Key. This always starts with OL and is on the line that begins wit h CCU H/W as shown below. b. License Number Your hotel license number is printed on a label that is located at the back cover of this manual. c. Connect to XARIOS.COM to ...

  • Nextel comm 3000 - page 6

    Mitel 3000 Hotel Facilities User Guide 4 2) To Activate the Hotel Application You now need to enter the UNIQUE KEY provided. Connect to the Mitel 3000 using MPS and follow these steps: From the main menu click “System”. Now Select “Systemwide Settings”. Enter the Hotel Application in the Licen ce field as displayed below Click “Send Chang ...

  • Nextel comm 3000 - page 7

    Mitel 3000 Hotel Facilities User Guide 5 Line settings for Hotel Mitel 3000 Once you have your Hotel Application running, you will need to make sure you have your Line Settings programmed appropriately. IMPORTANT NOTE: This ONLY applies if you are using PST N (Standar d Analogue lines). The lines MUST have Reversal on Answer (ROA) activated from yo ...

  • Nextel comm 3000 - page 8

    Mitel 3000 Hotel Facilities User Guide 6 Hotel application programming st art up Administration programming This section outlines the additional adm inistration programming included in the Mitel 3000 Hotel package. Basic Programming procedure The basic procedure i s the same as described in the Mitel 3000 Administrator’ s manual. • From the pro ...

  • Nextel comm 3000 - page 9

    Mitel 3000 Hotel Facilities User Guide 7 Select Hotel Settings Enter the name of the Hotel/Guesthouse. Remember it can’t use more than 24 characters . Click on “Send Change s”. Your Hotel Name is now set. Defining Administration and Guest extensions Initially the system is programmed with all ex tensions as hotel administratio n extensions. ( ...

  • Nextel comm 3000 - page 10

    Mitel 3000 Hotel Facilities User Guide 8 Selecting the Class of Service for extensions The Classes of service / Call rest rictions are as described in the Mitel 3000 Administrator’ s Manual. As default, all hotel administration extensions ar e placed in Class 1, all calls a re allowed. Guest phones that are checked out are in Class 4, only intern ...

  • Nextel comm 3000 - page 11

    Mitel 3000 Hotel Facilities User Guide 9 Setting the rates for Call Charges The rate that guests are charged on ph one calls c an be change d at any time from the programming extension or the MPS software application. Example of Call charges: Type of Call Value (Cents) Local calls 10 National calls 79 International 1 10 International 2 31 Mobile ca ...

  • Nextel comm 3000 - page 12

    Mitel 3000 Hotel Facilities User Guide 10 Setting dial codes for Charge Bands The dialling codes that decide whether a call is charged as a Lo cal call, National call etc can be changed. • Ensure that the correct local codes for your a rea are entered • Ensure that the correct national codes are entered • In default all international codes ar ...

  • Nextel comm 3000 - page 13

    Mitel 3000 Hotel Facilities User Guide 11 Setting the data speed The speed at which data is sent to either the PC or printer can be set at 4800, 9600,19200 or 115,200 speeds. Selecting ‘Set v24 baud rate’ in the ‘Syste m’ programming list sets it. The default setti ng is 115200 bps. From MPS: Select “System” / “Systemwide Settings” ...

  • Nextel comm 3000 - page 14

    Mitel 3000 Hotel Facilities User Guide 12 Call Log external ON You select this option when you want to connect a Personal Comp uter running 3 rd party call management software to the swit ch and control the entire guest billing from the PC. Details are sent directly to the PC as a call is completed (real-time). In this case billing information will ...

  • Nextel comm 3000 - page 15

    Mitel 3000 Hotel Facilities User Guide 13 NOTE: If you find that you cannot ch eck a phone in , you should e nsure that any call record s associated with the pre viou s occu pant ar e deleted from the system memory. Thi s is do ne u sing the Phone bill facility. See Page 17 Check Out You activate the Check out facility for the phone in the gue st? ...

  • Nextel comm 3000 - page 16

    Mitel 3000 Hotel Facilities User Guide 14 Room Status This facility allows you to check whether a room is Free or Occupied and whether it is Cleaned or service req. The Free/Occupied status is set automatically on Check in and Check out and is examined from the Reception pho ne. The Cleaned / "Service req." status can be set from a guest ...

  • Nextel comm 3000 - page 17

    Mitel 3000 Hotel Facilities User Guide 15 Wake Up Call You can enter a time that a wake up call will be made to a guest phone. At the programmed time the phone will ring for 90 seconds. • If the call is not answered the phone will ring twice more at two-minute intervals. • If the call remains unanswered the Reception pho ne is rung and the disp ...

  • Nextel comm 3000 - page 18

    Mitel 3000 Hotel Facilities User Guide 16 Billing guest s and logging administration calls This section describes the various ca ll billing and call logging options Option 1 - Call Billing You can choose to conne ct a printer to the syst em so that all guest phone bills are immediately printed when a guest is checked o ut (See Check out page 4). Th ...

  • Nextel comm 3000 - page 19

    Mitel 3000 Hotel Facilities User Guide 17 Option 2- Call Logging Instead of printing bills directly on a print er you ca n choose to connect a Personal Computer (PC) to the system and send details of all calls dire ctly to it. There are software packages availa ble (not supplied by Mitel) which can so rt the calls and print g uest bills from the PC ...

  • Nextel comm 3000 - page 20

    Mitel 3000 Hotel Facilities User Guide 18 Call with cost This option allows the Reception phone to place a call on behalf of a guest. When the call is completed the Receptio n phone is rung and the co st of the call is shown on the Receptio n phone display. The details of the call are printed. This facility is generally used to allow a visitor, w h ...

  • Nextel comm 3000 - page 21

    Mitel 3000 Hotel Facilities User Guide 19 User Guide for Guest Phones This section gives a bri ef descri ption of how to operate a phone in a gue stroom To make an internal call • Lift the handset, or use Handsfree if it is available on your telephone. • Key the extension number ________, or key 9 for Reception NOTE the default extension number ...

  • Nextel comm 3000 - page 22

    Mitel 3000 Hotel Facilities User Guide Appendix A Charge Band Codes User Table (d efault values are just samples) Location of Codes Type of Calls Local National Cellular Phone International 2 International 2 Free calls 01 2 0 3 00 00 8 02 5 03 6 04 7 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 20 ...

  • Nextel comm 3000 - page 23

    Index Activate the Hotel Application ................................................................................................. ................ 4 Administration ................................................................................................................. ........................ 7 Administration programming ............. ...

  • Nextel comm 3000 - page 24

    Global Headquarters T el: +1(613) 592-2122 F ax: +1(613) 592-4784 U .S. T el: +1(480) 961-9000 F ax: +1(480) 961-1370 EMEA T el: +44(0)1291-430000 F ax: +44(0)1291-430400 CALA T el: +1(613) 592-2122 F ax: +1(613) 592-7825 Asia P acific T el: +852 2508 9780 F ax: +852 2508 9232 For more information on our worldwide office locations, visit our websit ...

Fabricant Nextel comm Catégorie Telephone

Les documents que nous recevons du fabricant de l'appareilNextel comm 3000 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Nextel comm
- manuels d’utilisations 3000
- fiches produit Nextel comm
- dépliants
- ou étiquettes-énergie Nextel comm 3000
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Nextel comm 3000.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Nextel comm 3000, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Nextel comm 3000. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Nextel comm 3000.

Manuels d’utilsiation similaires

Manuel d’utilisation complet de l’appareil Nextel comm 3000, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Nextel comm 3000 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Nextel comm 3000.

Le manuel d’utilisation complet Nextel comm, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Nextel comm 3000 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Nextel comm 3000, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lNextel comm 3000 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Nextel comm 3000 - qui devraient nous aider dans les premières étapes lors de l'utilisation Nextel comm 3000
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Nextel comm 3000
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Nextel comm 3000 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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