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HP (Hewlett-Packard) L2683B201 - page 1
HP Scanjet Enterprise N9120/Flow N9120 User Guide ...
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HP (Hewlett-Packard) L2683B201 - page 2
Copyright and lice nse © 2013 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adapta tion or translation without prior written pe rmission is prohibited, e xcept as allowed under the copyright laws. The information con tained herein is subject to change without notice. The only warranties for HP products and serv ices are set for ...
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HP (Hewlett-Packard) L2683B201 - page 3
Contents 1 Use the scan ner Scanner overview........ ................. ................... .................. .................. ................... ............ .............. .................. ..................3 Scanner front pane l buttons. .............................................. ................................................. .... .. ...
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The image is completely black or com p letely white.............................................................................. .......................28 Scanned images are not stra ight..... ............... ............... ................ ............... ............... ............... .............................. ....28 Scanned images contai ...
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HP (Hewlett-Packard) L2683B201 - page 5
1 Use the scanner • Scanner overview • Load original docume nts • How to scan • Associate a quick start bu tton with scanning software • Scan from scanni ng software • How to copy Scanner overview 1 Front panel 2 Automatic document feeder (ADF) 3 ADF input tray 4 ADF output tray 5 Latch for opening the ADF 6 Power switch See also • Sc ...
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HP (Hewlett-Packard) L2683B201 - page 6
Icon Button name Description 1 Copy By default, print the number of copies currently configured in HP Document Copy. Alternatively, start the scanni ng software that is assigned to this button. 2 Scan By default, start a scan that uses the HP Smart Document Scan Software profile that is assigned to this button. Alternatively, start the scanni ng so ...
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Load original documents You can scan up to 20 0 single- and doubl e-sided document pages from the autom atic document feeder (ADF), and you can scan one side of a docum ent directly from the scanner glass. The section contai ns the followin g topics: • Use the au tomatic do cument fe eder • Load an origina l on the scanner glass Use the automat ...
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HP (Hewlett-Packard) L2683B201 - page 8
• For small or narrow d ocuments, load t he edge that is less th an 148 mm (5.8 in) point ing into the f eeder so that the long er edge can be pulled into the feed er and passed along by t he feed rollers. • When loadi ng small or lightw eight documents, su ch as A6 cards (index cards) or U.S. check carbons, load a stack of at least five docume ...
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2. Fan the stack of docume nt pages to ensure that t he pages do not stick together. Fan the edg e that will be pointing into th e ADF in one directi on, and then f an that same edg e in the opposite d irection. 3. Align the edges of the docu ments by tapping the bottom of the stack agains t the table top. Rotate the st ack 90 degrees and rep eat. ...
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6. Gently push the stack fo rward to trip the tray sensor. Load an original on the scanner glass Place items that do not meet th e specifications for th e automatic docume nt feeder (ADF) dire ctly onto the scanner glass. Minimum size: Any size Maximum size: 300 x 432 mm (11.8 x 17 in) Place the original face down on the scanner glass, as indicated ...
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How to scan The basic steps for scanning are: 1. Load the ori ginals. 2. Do one of t he following: • Press the Scan ( ) button on the scann er front panel to sta rt scanning with th e assigned software (and profil e, if appr opriate) . • On the comput er, open the scanning soft ware, and then select the ISIS or TWAIN data sou rce. Select the ap ...
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HP (Hewlett-Packard) L2683B201 - page 12
Scan from HP Smart Do cument Scan Software 1. Click Start , point to Programs or All Progr ams , point to HP , point to HP Smart Document Sc an , and then click HP Smart Docum ent Scan Software . 2. Select a profile, and then click Scan . TIP: A description of the select ed profile is disp layed below the list. 3. Follow the onscreen instructio ns ...
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2 Useful scanner features Experienced docume nt management pro fessionals might be interested in the f ollowing scan fea tures that are available in the HP Smart Document Scan Softw are. Many of these features are also availabl e from any ISIS- or TWAIN-comp liant documen t scanning softw are that allows you to modify the scan settings. • Work wi ...
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HP (Hewlett-Packard) L2683B201 - page 14
Automatically rotate scanned pages By default, pages fe d through the a utomatic document feeder (ADF) appear in the scan output i n the same orientation as th e pages in the AD F input tray. Th e scanner can rotate t he scan data to pro duce a different orientation in the scan output. For example, th is feature is usefu l when you want f ast scann ...
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Set the background color for scans from the automatic document feed er When you scan from the a utomatic document feeder (AD F), you can choose a white o r black background for the scan. When the scan backg round contrast s with the color a t the outside edge s of the document , the scanning software is bette r able to distin guish the edges of t h ...
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Scan without reviewing The standard process f or using the HP Smart Do cument Scan Softw are to complete your sca ns is as follows: 1. Scan document pag es. 2. Review the scanned document pa ges in the HP Smart Document Scan So ftware Scan Progress Window . Reorder, delet e, and rescan pages as ne cessary. 3. Finish the scan by clicking Done Scanni ...
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3. Raise the cart ridge stall la tch. 4. If you are replacin g an empty print cart ridge, slide it to the righ t to remove it from the cartridge st all. 5. Remove the prin t cartridge from its packaging. Pull the t ab to remove the p rotective ta pe from the nozzles. 6. Hold the new print cartridge w ith the nozzles down and slide it into the cartr ...
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8. Grasp the center of t he ADF input tray , and then lowe r the ADF input t ray into position fo r scanning. 9. Update the im printer history: a . Press the Tools ( ) button on the scanner fron t panel to open th e HP Scanner Too ls Utility. Click the Imprinter tab. b .I n t h e Cartridge Status section, click Record Re placement . Position the im ...
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HP (Hewlett-Packard) L2683B201 - page 19
1. Place a single p age in the automa tic document fe eder input tray. 2. Press the Tools ( ) button on the scanner f ront panel to o pen the HP Scanne r Tools Utilit y. Click the Imprinter tab. 3. In the Cartridge Status section, click Test Imprinter . Clean the imprinter Clean the imp rinter whenever the i mprinter mark does no t print complet el ...
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HP (Hewlett-Packard) L2683B201 - page 20
3 Care and maintenance This section presents i nformation about how to care for and ma intain the scanner. • Order maintenance and scanning supplies • Clean the au tomatic documen t feeder • Clean the sca nner glas s • Clean the scann er fan filters • Replace the fe ed roller and separat ion pad • HP Scanner Tools U tility scanner main ...
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3. Clean the clea r scanning strip on t he scanner bed. Wipe t he clear area with a clean, damp, lint -free cloth. 4. Close the scanner lid . 5. Lift the latch on top of the ADF to open the top and side ADF access doors. Clean the automatic document feeder 19 ...
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6. Locate the white st rip on the side ADF access door and the cl ear scan window in side the ADF. Wi pe both of these areas clea n with a clean, da mp, lint-free cloth . 7. Wipe the ADF rollers w ith a clean, damp, li nt-free cloth. Chapter 3 20 Care and maintenance ...
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HP (Hewlett-Packard) L2683B201 - page 23
8. Wait several minutes fo r the rollers to dry, and t hen close the ADF access doors. 9. Reconnect t he USB cable and pow er cable to the scanner, and then press the Power switch to the on position. Clean the scanner glass Clean the scanne r glass under the fo llowing condit ions: • Streaks, scratche s, or spots appear in images scann ed from th ...
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HP (Hewlett-Packard) L2683B201 - page 24
NOTE: If the filter is damage d, replace it w ith a new filte r. To order a replacem ent part, go to www.hp.com/support 4. Inspect the filter cover. If it is dirty, use a clean, damp, l int-free cloth to rem ove the dirt. 5. Ensure that the f ilter and the f ilter cover ar e completely dry. CAUTION: A wet filter can damage the scan ner. 6. Place th ...
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For detailed in formation on using the HP Scanner Tools Util ity, see the HP Scann er Tools Utility help . HP Scanner Tools Utility scanner maintenance information 23 ...
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4 Troubleshooting This section contai ns solutions for common p roblems with the scan ner. • Scanner LEDs • Installation troubleshootin g • Scanner operation problems • Scanner buttons are not working co rrectly • Automatic document feeder problems • Additional troubl eshooting information For additional troubleshooting, see the online ...
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HP (Hewlett-Packard) L2683B201 - page 27
Installation troubleshooting If the scanner does no t work after installati on or if the scanne r has stopped working co rrectly, you m ight see a message on the com puter screen that i s similar to one of the follow ing: • The scanner cou ld not be initia lized. • The scanner could no t be found. • An internal error has occurred. • The com ...
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3. Restart the c omputer. 4. After the comput er has restarte d, try using th e scanner. If the scanner works and you change d the way it wa s connected to the computer in step 1 , the communication probl em might involve the U SB hub, the docking st ation, a USB port, or anot her USB device. Leave the scanner dire ctly connected to the co mputer. ...
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HP (Hewlett-Packard) L2683B201 - page 29
If the scanner lamp rema ins on after a lo ng period of inacti vity, turn off th e scanner, wait 30 secon ds, and then turn the scanner back on. NOTE: The scanner lamp doe s not turn off when paper is in the auto matic document f eeder input tray. Scanner does not scan right away Make sure the power switch o n the right side of the scanner is turn ...
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3. On the Scan tab of the Profile Settings dialog box, click Advanced Settings . 4. On the More tab of t he Propertie s dialog box, select the Enab le check box. Optimizing scanning and task speeds Several settings i nfluence the tot al time for a scanni ng job. When you want to optimi ze scanning perfo rmance, consider the following i nformation. ...
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See also • Clean the au tomatic documen t feeder • Clean the sca nner glas s • Replace the fe ed roller and separat ion pad Vertical white stripes ap pear on the printed page The destination p rinter might be out of toner or ink. Scan a different orig inal to the sam e printer to see if the issue lies with the prin ter. If the second original ...
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See also • Set up and use the i mprinter Scanner buttons are not working correctly • Buttons do not work • An unexpected progra m opens when a b utton is pressed • Wrong profile is u sed when the Scan butt on is pressed Buttons do not work After each step, press a button to see i f it is working corr e ctly. If the problem persist s, procee ...
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HP (Hewlett-Packard) L2683B201 - page 33
NOTE: You can also assign an HP Smart Document Scan So ftware profile t o the Copy button. If you are using ot her scanning so ftware, see th e online help fo r that program. See also • Associate a quick start bu tton with scanning software Automatic document feeder problems Use this section to h elp resolve issues that m ight occur when scanning ...
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4. Remove any jammed page s from inside the ADF. 5. Remove any jammed pages fro m the ADF output tra y. 6. If the jamm ed page still canno t be removed, fol low these step s: a . Open the scanner lid . b . Push the green tab t oward the scanner lid to open the inner ADF a ccess door. If the doo r does not open automatically, gently pry it open. c . ...
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7. Close the inne r ADF access door, and then close the scanne r lid. 8. At the scan desti nation, exami ne the scan output to determine which p age was the last to be completely scanned. 9. Reload the u nscanned pages in the AD F input tray. I f any pages are damage d, do one of the fol lowing: • Photocop y the damaged pa ge, and then add the ph ...
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HP (Hewlett-Packard) L2683B201 - page 36
Additional troubleshooting information For additiona l troubleshoo ting inform ation, see the fol lowing resources: • For inform ation about the scanning so ftware that you are using, see the online hel p for that program . • To look for upd ated informatio n about the scann er, visit the HP scanner sup port Web site at www.hp.com/ support. ◦ ...
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HP (Hewlett-Packard) L2683B201 - page 37
5 Product care and support This section describes th e options for pro duct support. • Maintenance, t roubleshooting, and support • Getting assistance Maintenance, troubleshooting, and support Occasional cleaning of the scanner helps en sure higher-quality scan s. The amount o f care necessary depends upon several factors, i ncluding the amou n ...
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6 Regulatory information and product specifications Scanner specificati ons Name Description Scanner type Flatbed with automatic document feede r (ADF) Size 692 x 558 x 343 mm (27.3 x 22.0 x 13.5 in ) Weight 38.5 kg (85 lb) Scanning element Charge-coupled device (CCD) Interface USB 2.0 high speed (compatible with USB 1.1) Optical resolution 600 x 6 ...
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HP (Hewlett-Packard) L2683B201 - page 39
product number (L 2683A/L2683B). Addit ional regulatory info rmation about your scanner can be found o n the regulatory_supplem ent.htm fil e on the HP Scanning Softw are CD. Materials dis posal This HP product conta ins the following m aterials that might require special handling at end-of-life: • Mercury in the fluorescent lam p in the scanner ...
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might not apply t o you. This warranty gives you sp ecific legal rights, and you might al so have other rights tha t vary from country/regi on to country/region , state to state, or province to provin ce. 7. HP's limited w arranty is valid in an y country/ region or locality where HP has a support presence fo r this product and where HP has ma ...
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7 Accessibility Accessibili ty features • LED Reader • Control of th e scanner buttons LED Reader The LED Reader is software t hat outputs the sta tus of the indicato r LEDs on the scanner f ront panel to t he computer monit or as the LEDs change . The LED Reader e nables acce ssibility software tools to express what is being shown on t he scan ...
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Chapter 7 40 Accessibility ...
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