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Manuale per l’uso HP (Hewlett-Packard) DL100 Series

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Summary
  • HP (Hewlett-Packard) DL100 Series - page 1

    HP Pr oL iant DL 1 00 Ser i es S er v er User G u id e for HP ProLiant DL120 G6 Servers Part Number 579574-001 October 2009 (First Edition) ...

  • HP (Hewlett-Packard) DL100 Series - page 2

    © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services a re set forth in the express warranty statements accompanying such produc ts and services. Noth ing herein should be construed as constituti ng an additional w arranty. ...

  • HP (Hewlett-Packard) DL100 Series - page 3

    Con t e nt s Component iden tifica tion ....................................................................................................... ........ 6 Front panel compon ents ......................................................................................................... .................... 6 Front panel LEDs and buttons ............. ...

  • HP (Hewlett-Packard) DL100 Series - page 4

    Removing a ha rd drive .......................................................................................................... ......... 25 Installing a hot-pl ug hard drive ............................................................................................... ......... 26 Installing a non-hot- plug hard drive .......................... ...

  • HP (Hewlett-Packard) DL100 Series - page 5

    Internal syst em prob lems....................................................................................................... .......... 67 System open circuits and short circuits ........................................................................................ ...... 74 External devi ce problems ......................................... ...

  • HP (Hewlett-Packard) DL100 Series - page 6

    C ompone nt i dentif icati on Front panel components Item Description 1 Optical drive 2 Serial label pull tab 3 USB ports (2) 4 Unit Identification (UID) button/LED 5 Power/standby button LED 6 Hard drive bays (4) Front panel LEDs and buttons Item Description Status 1 Optical drive LED On = Drive is in use. Off = Drive is not active. Component iden ...

  • HP (Hewlett-Packard) DL100 Series - page 7

    Item Description Status 2 Internal health LED Green = System health is normal. Amber = System health is degraded . To identify the component in a degraded state, see " System board LEDs (on page 11)." Red = System health is critical. To identify the component in a critical state, see " System board LEDs (on page 11)." Off = Syst ...

  • HP (Hewlett-Packard) DL100 Series - page 8

    Rear panel components Item Description 1 Power cord connector 2 Mouse connector 3 10/100/1000 NIC 1 connector/shared Light s-Out 100 management port 4 10/100/1000 NIC 2 connector 5 Serial connector 6 Slot 1 PCIe2 x16 (4, 2, 1) 7 Slot 2 PCIe2 x16 (16, 8, 4, 1) 8 UID button/LED 9 Dedicated Lights-Out 100 mana gement port 10 Video connector 11 USB con ...

  • HP (Hewlett-Packard) DL100 Series - page 9

    Item Description Status Flashing blue = System is being managed remotely. Off = Off 2 NIC/Lights-Out 100 link Green or flashing green = 10M/100M link speed Amber = 1-GB link speed Off = No connection 3 NIC/Lights-Out 100 activity Green = Linked to the network Flashing green = Linked and activity on the network Off = No network activity PCI expansio ...

  • HP (Hewlett-Packard) DL100 Series - page 10

    Item Description 6 Optical drive SATA cable connector 7 Hard drive 4 SATA cable connect or 8 Hard drive 3 SATA cable connect or 9 Hard drive backplane SGPIO connector 10 Hard drive 2 SAT A cable connector 11 Hard drive 1 SAT A cable connector 12 Reserved 13 System fan 4 cable connector 14 Hard drive backplane 12C c able connector 15 Front panel boa ...

  • HP (Hewlett-Packard) DL100 Series - page 11

    NMI functionality An NMI crash dump enables administrat ors to create crash dump files when a system is hung and is not responding to traditional debug mechanisms. Crash dump log analysis is an e ssential part of diagnosing reliabili ty problems, suc h as hangs in operating systems, device driver s, and applications. Many crashe s freeze a system , ...

  • HP (Hewlett-Packard) DL100 Series - page 12

    Item LED description Status 4 System fan failure has failed or is missing. Amber = System fan Off = Normal 5 BMC Heartbeat Flashing = Normal Off = BMC is not functioning. Fan locations Component identification 12 ...

  • HP (Hewlett-Packard) DL100 Series - page 13

    Oper ati ons Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove powe r from the server. The front panel Power On/Standby button does not completely shut of f system power. Port ...

  • HP (Hewlett-Packard) DL100 Series - page 14

    5. Place the server on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long period s with the access panel open or removed. Operating the server in this manne r r ...

  • HP (Hewlett-Packard) DL100 Series - page 15

    1. Power down the server (on page 13). 2. Remove the server from the rack (on page 13). 3. Remove the access panel (on page 14). 4. Disconnect all internal cables conne cted to existing expansion boards. 5. Remove the PCI riser board assembly: a. Remove the T-10 screw. b. Remove the T-15 screws. c. Remove the riser board assembly. Install the PCI r ...

  • HP (Hewlett-Packard) DL100 Series - page 16

    1. Install the PCI riser board assembly. 2. Connect any internal cables for expansion boards. 3. Install the access panel. 4. Install the server into the rack. Operations 16 ...

  • HP (Hewlett-Packard) DL100 Series - page 17

    Setup Optional installation services Delivered by experienced, ce rtified engineers, HP Care Pack servic es help you ke ep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are av ...

  • HP (Hewlett-Packard) DL100 Series - page 18

    Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-i n) clearance space at the front and back of the server for proper ventilation. Rack server To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum cle ...

  • HP (Hewlett-Packard) DL100 Series - page 19

    The maximum recommended ambient operating temperat ure (TMRA) for most server products is 35°C (95°F). The temperature in the room wher e the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equi pment when installing third-party options: • Do not permit optional equipment to impede ai rflow around the ...

  • HP (Hewlett-Packard) DL100 Series - page 20

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the lev eling jacks. • The stabilizing feet are attached to the ra ck if it is a single-rack instal lation. • The racks are coupled together in multipl ...

  • HP (Hewlett-Packard) DL100 Series - page 21

    Har d w ar e optio ns ins tallati on Introduction If more than one option is being installed, read the installation instructions fo r all t he hardware options and identify similar steps to stream line the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to c ...

  • HP (Hewlett-Packard) DL100 Series - page 22

    DIMM slots in this server are identif ied by number and by letter. Letters identify the slots to populate for specific AMP modes. Slot numbers are reported by ROM messages during boot a nd for error reporting. Single-, dual-, and quad-rank DIMMs To understand and configure memory protection modes properly, an u nderstanding of single-, dual-, and q ...

  • HP (Hewlett-Packard) DL100 Series - page 23

    Item Description Definition 4 Memory speed 10600 = 1333-MHz 8500 = 1067-MHz 5 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see th e QuickSpecs on the HP website ( http://www.hp.com ). General DIMM slot population guidelines • The HP ProLiant DL120 G6 Server has six memory slot s. ? ...

  • HP (Hewlett-Packard) DL100 Series - page 24

    Installi D ng IMMs CAUTION: To avoid damage to the hard drives, air baffle, drive blanks, and access panel mu memory, and other system components, the st be installed when the server is powered up. 1. 3). 2. 3. 4. server installation sheet on the HP website m/go/bizsupport ). Power down the server (on page 1 Do one of the following: o Unlock and re ...

  • HP (Hewlett-Packard) DL100 Series - page 25

    Hard drive guidelines When adding hard drives to the server, ob serve the following general guidelines: • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest drive number. • Drives must be the same capacity to provide the gr eatest storag e space efficiency when drive s are ...

  • HP (Hewlett-Packard) DL100 Series - page 26

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 3. Remove the hard drive. Installing a hot-plug hard drive IMPORTANT: Hot-plug capability and drive LED support are only available when a supported optional controller is installed in the server. 1. Po ...

  • HP (Hewlett-Packard) DL100 Series - page 27

    4. Install the hard drive. Installing a non-hot-plug hard drive The server supports up to two SATA hard drives with the embedded controller. The server supports up to two SAS or two SATA hard drives with the following options: • Optional SAS controller • Optional SAS controller cable • Optional SAS hard drive LED cable (" SAS hard drive ...

  • HP (Hewlett-Packard) DL100 Series - page 28

    4. Using a T-10 Torx screwdriver, remove the hard drive carrier. 5. Remove four T-1 0 screws from the hard drive carrier. 6. Install the hard drive. Hardware options installation 28 ...

  • HP (Hewlett-Packard) DL100 Series - page 29

    7. Install the hard drive assembly. 8. Route and connect the hard drive data and power cables to the hard drive. For SAS and SATA device numbers, see the serv er installation sheet. o SATA hard drive Hardware options installation 29 ...

  • HP (Hewlett-Packard) DL100 Series - page 30

    o SAS hard drive 9. Connect the hard drive data cables: o For SATA hard drives, connect the cable to the system board. For more information, see the serv er installation sheet. o For SAS hard drives, connect the optional SAS/ SATA controller cable to the optional SAS controller. 10. Install the access panel. 11. Install the server in the rack. Resu ...

  • HP (Hewlett-Packard) DL100 Series - page 31

    Optical drive option To install the component: 1. Power down the server (on page 13). 2. Remove the server from the rack (on page 13). 3. Remove the access panel (on page 14). 4. Remove the air baffle (on page 14). 5. Remove the 9.5-mm optical drive blank. Retain the blank for future use. 6. Install the 9.5-mm optical drive assembly. When fu lly in ...

  • HP (Hewlett-Packard) DL100 Series - page 32

    8. Connect the optical drive and powe r cable to the optical drive. 9. Connect the power connector to the power supply backplane. 10. Install the access panel. 11. Install the server into the rack. Expansion board option To install the component: 1. Power down the server (on page 13). 2. Remove the server from the rack (on page 13). 3. Remove the a ...

  • HP (Hewlett-Packard) DL100 Series - page 33

    6. Remove the expansion slot covers. 7. Install the expansion board. IMPORTANT: The server does not power up if the PCI riser board assemb ly is not seated properly. 8. Install the PCI riser board assembly (on page 15). 9. Connect all internal cables for expansion boards. 10. Install the access panel. 11. Install the server into the rack. PCI-X ris ...

  • HP (Hewlett-Packard) DL100 Series - page 34

    2. Remove the server from the rack (on page 13). 3. Remove the access panel (on page 14). 4. Disconnect all internal cables conne cted to existing expansion boards. 5. Remove the PCI riser board assembly (on page 14). 6. Remove all installed expansion boards. 7. Remove the PCIe riser board from the assembly. 8. Install the optional PCI-X riser boar ...

  • HP (Hewlett-Packard) DL100 Series - page 35

    Storage controller option IMPORTANT: For additional installation and conf iguration information, refer to the documentation that ships with the option. To install the component: 1. Power down the server (on page 13). 2. Remove the server from the rack (on page 13). 3. Remove the access panel (on page 14). 4. Remove the PCI riser board assembly (on ...

  • HP (Hewlett-Packard) DL100 Series - page 36

    5. Connect the SAS hard drive LED cable to th e system board and to the SAS controller. 6. Install the access panel. 7. Install the server into the rack. Battery-backed write cache battery pack option CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID le ...

  • HP (Hewlett-Packard) DL100 Series - page 37

    5. Install the cache module on the control ler. 6. Connect the cable to the cache module. Hardware options installation 37 ...

  • HP (Hewlett-Packard) DL100 Series - page 38

    7. Install the battery pack. 8. Route the cable. 9. Install the access panel. 10. Install the server into the rack. HP Trusted Platform Module option Use these instruction s to install and enable a TPM on a supported server. This proced ure includes three sections: 1. Installing the Trusted Platform Module board (on page 39). 2. Retaining the recov ...

  • HP (Hewlett-Packard) DL100 Series - page 39

    • When using BitLocker™, always re tain the recovery key/password. The recovery key/password is required to enter Recovery Mode aft er BitLocker™ detects a possible compromise of system int egrity. • HP is not liable for blocked data a ccess caused by improper TPM use. For operating instruction s, see the encryption technology feature docum ...

  • HP (Hewlett-Packard) DL100 Series - page 40

    7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install any components removed to access the TPM connector. 9. Install the access panel. 10. Install the server into the rack. 11. Power up the server (on page 13). Retaining the recovery key/password The recovery key/password is generated during BitL ocker™ ...

  • HP (Hewlett-Packard) DL100 Series - page 41

    C abling Cabling overview This section provides guid elines that help you ma ke informed decisions about cabling the server and hardware options to optimize performance. Server cabling CAUTION: When routing cables, always be sure th at the cables are not in a position where they can be pinched or air flow can be blocked. IMPORTANT: Route the cables ...

  • HP (Hewlett-Packard) DL100 Series - page 42

    BBWC battery cabling to an optional controller Power supply (500 W) cabling Cabling 42 ...

  • HP (Hewlett-Packard) DL100 Series - page 43

    SATA cabling SATA cabling to the SGPIO connector and the 12C cable connector Cabling 43 ...

  • HP (Hewlett-Packard) DL100 Series - page 44

    SAS cabling to the SGPIO connector and the 12C cable connector Internal USB cabling Cabling 44 ...

  • HP (Hewlett-Packard) DL100 Series - page 45

    Fan cabling Cabling 45 ...

  • HP (Hewlett-Packard) DL100 Series - page 46

    So f t w ar e and conf i gur ati on utiliti es BIOS Setup Utility To use the BIOS Setup Utility, use the foll owing keys: • To access the BIOS Setup Utility, press the F10 key during power-up when prompted. • To navigate the menu system, use the arr ow keys. • To make selections, press the + or - key. • To access Help for a highlighted conf ...

  • HP (Hewlett-Packard) DL100 Series - page 47

    To change any ORCA default settings and overri de the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration process configures th e system for the English language. To ch ange any default settings in the auto-configura tion process (such a s the settings for language, operating system, and primary boot contr ...

  • HP (Hewlett-Packard) DL100 Series - page 48

    • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Ba or the HP website ( http://www.hp.com/support/s ma sed Setup Utility User Guide on the Documentation CD rtstart/documentation ). g the system current Drive H ers on supported operating systems, refer to the HP website ( http://www.hp.com/support ). ...

  • HP (Hewlett-Packard) DL100 Series - page 49

    T r oubleshooting Common problem resolution Loose connections (on page 49) Service notifications (on page 49) Firmware updates (on page 49) DIMM handling guidelines (on page 50) SAS and SATA hard drive guidelines (on page 50) Loose connections Action : • Be sure all power cords are securely connected. • Be sure all cables are properly aligned a ...

  • HP (Hewlett-Packard) DL100 Series - page 50

    • Components for option firmware updates available from the HP website ( http://www.hp.com/support ) HP offers a subscription service that can provide noti fication of firmware updates. For more information, see " Subscriber's Choice (on page 48)." For detailed information on updating firmware, see " Firmware maintenance (on p ...

  • HP (Hewlett-Packard) DL100 Series - page 51

    flowcharts do not provide a troubleshooting solution, fol low the diagnostic steps in " General diagnosis flowchart (on page 55)." The General diagnosis flowchart is a generic troubleshooting process to be used w the hen problem is not server-specifi c or is no t easily categorized into the other flowcharts. n edures, hardware options, so ...

  • HP (Hewlett-Packard) DL100 Series - page 52

    These symbols, on power supplies or sy st ems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely dis connect power from the syst em. Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair thi ...

  • HP (Hewlett-Packard) DL100 Series - page 53

    Preparing the server for diagnosis 1. Be sure the server is in the proper operat ing environment with adequate power, air conditioning, and humidity control. Refer to the server docu mentation for required environmental conditions. 2. Record any error messages displayed by the system. 3. Remove all diskettes and CDs from the media drives. 4. Power ...

  • HP (Hewlett-Packard) DL100 Series - page 54

    • Power-on pr oblems flowc hart (on page 56) The number contained in parentheses in the flowchar t boxes corresponds to a t able with references to or troubleshooting instr uctions. Start di e fo g flowchart and table to start the diagnostic process. m • POST problems flowchart (on page 58) • OS boot problems flowchart (on page 60) • Server ...

  • HP (Hewlett-Packard) DL100 Series - page 55

    General diagnosis flowchart The General Diagnosis flowchart provid es a generic approach to troublesho oting. If you are unsure of the problem, or if the other flowcharts do not co rrect the problem, use the follo wing flowchart. Item See 1 " Symptom information (on page 53)" 2 " Loose connections (on page 49)" 3 " Service ...

  • HP (Hewlett-Packard) DL100 Series - page 56

    Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Troubleshooting 56 ...

  • HP (Hewlett-Packard) DL100 Series - page 57

    Possible causes: • Improperly seated or faulty power supply • Loose or faulty power co rd • Power source problem • Power on circuit problem • Improperly seated component or interlock problem Faulty internal component • Item See 1 ) Server maintenance and service guid e, located on the Easy Set-up CD or the HP website ( http://www.hp.com ...

  • HP (Hewlett-Packard) DL100 Series - page 58

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the sy stem attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Troubleshooting 58 ...

  • HP (Hewlett-Packard) DL100 Series - page 59

    Item See 1 Server maintenance and service guid e, located on the Easy Set-up CD or the HP website ( http://www.hp.com/products/servers/platforms ) 2 " Loose connections (on page 49)" 3 " General memory problems are occurring (on page 72)" 4 • " Hardware problems (on page 63)" • Server maintenance and service guid e ...

  • HP (Hewlett-Packard) DL100 Series - page 60

    OS boot problems flowchart Symptom: Server does not boot a pr eviously installed operating syst em. Possible causes: • Corrupted operating system • Hard drive subsystem problem Item See 1 " HP Insight Diagnostics (on page 47)" 2 • " Operating system problems (on page 81)" • " HP contact information (on page 96)" ...

  • HP (Hewlett-Packard) DL100 Series - page 61

    Item See 3 " General memory problems are occurring (on page 72)" 4 • " Hardware problems (on page 63)" • Server maintenance and service guid e, located on the Easy Set-up CD or the HP website ( http://www.hp.com/products/servers/platforms ) 5 " General diagnosis flowchart (on page 55)" Server fault indications flow ...

  • HP (Hewlett-Packard) DL100 Series - page 62

    NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported comp onent installed • Redundancy failure System overtemperature condition • Item See 1 Server maintenance and service guid e, located on the ...

  • HP (Hewlett-Packard) DL100 Series - page 63

    Hardware problems The procedures in this se ction are comprehensive an d include steps about or references to hardware features that may not be supported by the server you are troubleshooting. Power problems (on page 63) General hardware problems (on page 66) Internal system problems (on page 67) External device problems (on page 75) System open ci ...

  • HP (Hewlett-Packard) DL100 Series - page 64

    Power supply problems (on page 64) UPS problems (on page 64) Power source problems Action : 1. Press the Power On/Standby button to be sure it is on. If the server has a Power On/Standby button that returns to its original position after bein g pressed, be sure you press the switch firmly. 2. Plug another device into the ground ed power outlet to b ...

  • HP (Hewlett-Packard) DL100 Series - page 65

    7. Check the UPS LEDs to be sure a battery or si te wiring problem has not occurred. See the UPS documentation. 8. If the UPS sleep mode is initiated, disable sleep mode for proper operation. The UPS sleep mode can be turned off through the configuration mode on the front panel. 9. Change the battery to be sure damage was not caused by excessive he ...

  • HP (Hewlett-Packard) DL100 Series - page 66

    General hardware problems Problems with new hardware (on page 66) Unknown problem (on page 65) Third-party device problems (on page 67) Testing the device (on page 67) Problems with new hardware Action : 1. Refer to the server documentation to be sure the hardware being installed is a sup ported option on the server. Remove unsupported hardware. 2. ...

  • HP (Hewlett-Packard) DL100 Series - page 67

    Third-party device problems Action : 1. Refer to the server and operating system documentat ion to be sure the server and operating system support the device. 2. Be sure the latest device drivers are installed. 3. Refer to the device documentation to be sure the device is properly installed. For example, a third- party PCI or PCI-X board may be req ...

  • HP (Hewlett-Packard) DL100 Series - page 68

    4. Be sure the media from which you are attempting to boot is not damaged and is a bootable CD. 5. If attempting to boot from a USB CD-ROM driv e, refer to the operating system and server documentation to be sure both support booting from a USB CD-ROM drive. Data read from the drive is inconsistent, or drive cannot read data Action : 1. Clean the d ...

  • HP (Hewlett-Packard) DL100 Series - page 69

    Latest firmware indicates a defectiv e tape, or head clogs occur regularly Action : Replace the tape. Other errors are occurring Action : Replace the drive. DLT drive problems Server cannot write to tape Action : • If the drive cleaning light is on, clean the drive. NOTE: DLT cleaning cartridges are g ood for only 20 uses. If the clea ning cartri ...

  • HP (Hewlett-Packard) DL100 Series - page 70

    • Check each tape cartridge that has been used in the drive to see if a leader was dropped. After y locate ou any bad cartridges, dispose of them. A working tape drive will drop the leader of a bad cartridge, indicating that the cartridge needs replacing. ion to be sure the type of tape being used is supported by the e. S rv • SCSI IDs in use a ...

  • HP (Hewlett-Packard) DL100 Series - page 71

    5. Replace any re for specif icatio quired non-functioning fans and rest art the server. Refer to the server documentation ns on fan requi rements. . Refer to the server documentation for requirements. ify the fan airflow path is not bl ocked by cables or other material. Hard drive pro 2. Be sure no device confl ict exists. rminated if necessary. s ...

  • HP (Hewlett-Packard) DL100 Series - page 72

    Server response time is slower than usual e sure the hard drive is not full, and increase the amount of free space on the hard drive, if e Action : drive is supported. To determine drive sup port, see the server documentation or the HP website ( http://www.docs.hp.com ). lling the hard drive in another bay. HP Insight Diagnostics (on page 47). Then ...

  • HP (Hewlett-Packard) DL100 Series - page 73

    Memory count error exists Possible Cause : The memory modules are not installed correctly. Action : 1. Be sure the memory modules are supported by the ser ver. See the server documentation. es " on page 50). 5. Restart the server and check to see if the error message is still display ed. Then, replace failed components as indicated. fails to r ...

  • HP (Hewlett-Packard) DL100 Series - page 74

    separated. For specific instruct ions for the serv er you are troublesh ooting, refer to processor information in the Hardware options installation (on page 21) section on the Documentation CD. 5. If th pro 6. If th a. Remove all but one processor from the se rver. Re place each with a processor terminator board blank, if applicable to the server. ...

  • HP (Hewlett-Packard) DL100 Series - page 75

    • Be sure no loose connections (on page 49) exist in the rest of the server, particularly with the ca bles board. sc rews, bits, or slot bracket blank s, that may be short External device problems ms (on page 76) Printer problems (on page 76) tic adapter problems (on page 77) Video problems Scre Action : 1. pow 3. ded server or KVM connection. un ...

  • HP (Hewlett-Packard) DL100 Series - page 76

    If you do not have access to the password, you must disable the power-on password by using the ord Disable switch on the system boar d. Refer to the server documentation. gy saver features ng the server and to the e monitor and any KVM switch are compatible with the V GA output of the server. l lines are displayed e sure magnetic field interfer enc ...

  • HP (Hewlett-Packard) DL100 Series - page 77

    3. Be sure the current drivers for the operati ng system are installed. Be sure the device driver is not corrupted by replacing the driver. 4. input devi ce functions corr ectly af ter the server restarts. nown working equivalent device (another simila r mouse or keyboard). s with the new mouse or keyboa rd, the connector port on the system I/O key ...

  • HP (Hewlett-Packard) DL100 Series - page 78

    AT c Actio nd to On using the AT command ATE . Data is established luding speed, data, parity, and stop bits. sure the software is set for the correct terminal emulation. checking settings and making co rrections where needed. d. tart the server, and then reestablish the modem connection. Mod e communications software. sure an answering machine is ...

  • HP (Hewlett-Packard) DL100 Series - page 79

    4. Be sure the modem is current and compliant with CCITT and Bell standards. Replace wi supported modem if needed. th a You are unable to connect to an online subscription service l to be turned off, do so using the AT command Q6%C0 . ection baud rate to match the ISP. at 56 Kbps nnects, and change the settings to reflect this. t at a lower baud ra ...

  • HP (Hewlett-Packard) DL100 Series - page 80

    Network controller has stopped working : Action lem. For LED information, refer to the netw ork controller documentation. 4. s working by re placing it with a known functional cable. 6. 7. Net r n board was added 2. Be sure the server and operating system support the co ntroller. Refer to the server and operating ed th e server configuration, requi ...

  • HP (Hewlett-Packard) DL100 Series - page 81

    on procedures, hardware options, softwa re t ools, and operating syst ems supported by the server. Ref to " Server software an d configuration utilities (" Software and config er uration utilities " on page 46)" Opera system updates (Service Packs, hotfixes , and patches). Before d the release notes for each update. If you do no ...

  • HP (Hewlett-Packard) DL100 Series - page 82

    When to reco If all othe system. Before you t ake this step: 1. We inte by removing and reinstalling the problem ft 2. Be sure the server has adequate reso urces (process or speed, hard drive space, and memory) for the 3. Be sure the server ROM is current and the configuration is correct. 5. Be sure you ha ve two good backups befo re you st art. Te ...

  • HP (Hewlett-Packard) DL100 Series - page 83

    Errors occur after the system software is changed n log and operating system log for entries indicating why the software failed. rmine if they are the cause of the error. You may need to obtain the tility and manually set the software switches. Refer to the application ebsite, or both. verwritten files. Refer to the applicatio n documentation to fi ...

  • HP (Hewlett-Packard) DL100 Series - page 84

    • Support new features • Correct problems in a previous ROM version The bootable ROMPaq diskette or USB drive key contai ns all the necessary system files, option ROM ration files required to upgrade the ROM firmware. shing the ROM on a small number of servers located in close ROMPaq utility diskette or USB drive key for each target se rver. RO ...

  • HP (Hewlett-Packard) DL100 Series - page 85

    Drivers HP drivers ed operating sy ). and utilities can be found on the Easy Se t-up CD. For the latest drivers and information on stems, refer to the HP website ( http://www.hp.com/support support IMPORTANT: Always perform a backup b efore installing or updating device drivers. Cont c Contacting H Server in Ope n Conta ti reseller Before contactin ...

  • HP (Hewlett-Packard) DL100 Series - page 86

    o Hardware configuration o Add-on boards o Monitor o Connected peripherals such as tape drives are and software: nd model • y scribing the details of the problem, including recent changes to the system, the events iated with the problem, and the steps needed to reproduce the problem. • dar d about the server setup. • Operating system informat ...

  • HP (Hewlett-Packard) DL100 Series - page 87

    • ch third-party software component installed, with the version • d description of the problem and any associated error messages Linux operating systems Colle t ing information: nd version c/ distribution -release (for exa mple, /etc/redhat-release) • • ed by root): o o rpm -ga o ps -ef o ifconfig -a o chkconfig -list o mount • Contents o ...

  • HP (Hewlett-Packard) DL100 Series - page 88

    Bat tery If the server no longer automatically displays th e correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire a ...

  • HP (Hewlett-Packard) DL100 Series - page 89

    R egulator y compliance noti ces Regulatory compliance identification numbers For the purpose of regulatory compliance certifi cations and identification, this product has been assigned a unique regulatory mod el number. The regulatory mo del number can be found on the product nameplate label, along with all required approval markings and informati ...

  • HP (Hewlett-Packard) DL100 Series - page 90

    to radio communications. However, th ere is no guarantee that interference will not occur in a particular installation. If this equipment does caus e harmful inte rference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the fol ...

  • HP (Hewlett-Packard) DL100 Series - page 91

    Canadian notice (Avis Canadien) s meets all requirements of the Canadian Interf erence-Causing Equipment Canada. s meets all requirements of the Canadian Interference-Causing Equipment s du Règlement sur le matériel European Union regulatory notice e with these directives implies conformity to applicable harmonized European standards ean Norms) w ...

  • HP (Hewlett-Packard) DL100 Series - page 92

    ose of handing it over to a de signated collection point for the recyclin g of waste electrical and electronic eq uipment. The separate colle ction and recycling of your at the time of disposal will he lp to conserve natural resources and ensure in a manner that protec ts human health and the environment. For more t where you can drop off your wast ...

  • HP (Hewlett-Packard) DL100 Series - page 93

    BSMI notice Korean notice Class A equipment Class B equipment Laser com This product rage device (that is, CD or DVD drive) and/or fiber optic transceiver. E 1 Laser Product in rdance with US FDA regulations and the IEC 60 825-1. The pr oduct does not emit hazardous laser pliance may be provided with an optical sto ach of these devices contains a l ...

  • HP (Hewlett-Packard) DL100 Series - page 94

    Batte l ry rep acement notice WARNING: m pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: he battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. ...

  • HP (Hewlett-Packard) DL100 Series - page 95

    Elec tr o stati c disc har ge Preventing electrostatic discharge To prevent damaging the system, be aware of the precaution s you need to follow when setting up the system or handling parts. A discharg e of static electric ity from a fing er or other conductor may damage system boards or other static-sensitive de vices. This type of damage may redu ...

  • HP (Hewlett-Packard) DL100 Series - page 96

    T ec hnical su ppo r t HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) webpage ( http://welcome.hp.com/country/us/en/wwcontact.html ). For HP technical support: • In the United States, for contact options see the Conta ct HP United States webpage ( http://welcome.hp.com/coun ...

  • HP (Hewlett-Packard) DL100 Series - page 97

    • Optional —Parts for which custom er self repair is op tional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed fo r customer self ...

  • HP (Hewlett-Packard) DL100 Series - page 98

    Pour plus d'informations sur le pr ogramme CSR de HP, contactez vot re Mainteneur Agrée local. Pour pl us d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( http://www.hp.com/go/selfrepair ). R ipar a zio ne da par te de l c li en te Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit? ...

  • HP (Hewlett-Packard) DL100 Series - page 99

    HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Tei l vo n einem HP Servicepartner ersetzt we rden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichn et. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folg ...

  • HP (Hewlett-Packard) DL100 Series - page 100

    el caso de todas sustituciones que lle ve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y es cogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase icios local. Si está interesado en ...

  • HP (Hewlett-Packard) DL100 Series - page 101

    Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetada s para o reparo feito pelo cliente. No entant o, se desejar que a HP as substitu a, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de gara ntia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são proje ...

  • HP (Hewlett-Packard) DL100 Series - page 102

    Technical support 102 ...

  • HP (Hewlett-Packard) DL100 Series - page 103

    Technical support 103 ...

  • HP (Hewlett-Packard) DL100 Series - page 104

    A c r on y ms and abbr e v i ati ons ACU Array Configuration Utility AMP Advanced Memory Protection ATX advanced technology extended BIOS Basic Input/Output System BMC baseboard management controller CMOS complementary metal-oxide semiconduct or DAT digital audio tape DDR double data rate DIMM dual inline memory module DLT digital linear tape ECC e ...

  • HP (Hewlett-Packard) DL100 Series - page 105

    KVM keyboard, video, and mouse LO100i HP Lights-Out 100 Remote Management processors NEMA National Electrical Manufac turers Association NFPA National Fire Protection Association NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI peripheral component interface PCI Express Peripheral Component Interconn ...

  • HP (Hewlett-Packard) DL100 Series - page 106

    RAID redundant array of inexpensive (or independent) disks RDIMM Registered Dual In-line Memory Module ROM read-only memory SAS serial attached SCSI SATA serial ATA SCSI small computer system inte rface SGPIO serial general input/output STD standard USB TMRA recommended ambient operating temperature TPM trusted platform module UDIMM Unregistered Du ...

  • HP (Hewlett-Packard) DL100 Series - page 107

    Inde x A access panel 14 acoustics statement for Germany 94 air baffle 14 airflow requirements 18 audio 76 authorized reseller 85, 96 authorized technician 52 auto-configuration process 46 B battery 11, 65, 88, 94 battery-backed write cache (BBWC) 36 BBWC cabling 42 BIOS Serial Console 47 BIOS upgrade 47 blue screen event 11 BSMI notice 93 buttons ...

  • HP (Hewlett-Packard) DL100 Series - page 108

    flash ROM 83 front panel buttons 6 front panel components 6 front panel LEDs 6 G grounding methods 95 grounding requirements 19 H hard drive blanks 25 hard drive, removing 25 hard drive, replacing 26 hard drives 24, 25, 26, 50 hard drives, adding 27 hard drives, installing 26 hard drives, moving 71, 72 hardware options 21 hardware options installat ...

  • HP (Hewlett-Packard) DL100 Series - page 109

    problem diagnosis 49, 50, 53 processors 73 R rack installation 20 rack resour ces 17 rack stability 52 RBSU (ROM-Based Setup Utility) 47 rear panel buttons 8 rear panel LEDs 8 registering the serv er 20 regulatory compliance notices 89, 91 removing server from rack 13 required information 86, 96 resetting the system 11 restoring 81 ROM-Based Setup ...

Fabbricante HP (Hewlett-Packard) Categoria Server

I documenti che otteniamo dal fabbricante del dispositivoHP (Hewlett-Packard) DL100 Series possono essere suddivisi in diversi gruppi. Questi sono tra gli altri:
- disegni tecnici HP (Hewlett-Packard)
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Tutti sono importanti, ma le informazioni più importanti dal punto di vista di utilizzo del dispositivo possono essere trovate nel manuale per l’uso HP (Hewlett-Packard) DL100 Series.

Un gruppo di documenti denominato manuali per l’uso, è anche suddiviso in tipi più specifici, come: Manuali di installazione HP (Hewlett-Packard) DL100 Series, manuali di manutenzione, brevi manuali o manuali utente HP (Hewlett-Packard) DL100 Series. A seconda delle esigenze, si dovrebbe cercare il documento necessario. Nel nostro sito web, puoi visualizzare il manuale più popolare per l'uso del prodotto HP (Hewlett-Packard) DL100 Series.

Manuali per l’uso simili

Manuale completo del dispositivo HP (Hewlett-Packard) DL100 Series, come deve essere?
Il manuale per l’uso, denominato anche istruzioni per l’uso, o semplicemente il manuale è un documento tecnico progettato per aiutare ad utilizzare HP (Hewlett-Packard) DL100 Series dagli utenti. I manuali sono di solito scritti da uno scrittore tecnico, ma in un linguaggio accessibile a tutti gli utenti HP (Hewlett-Packard) DL100 Series.

Il manuale per l’uso completo HP (Hewlett-Packard), dovrebbe includere vari elementi di base. Alcuni di loro sono meno importanti, come ad esempio: copertina / pagina del titolo o pagina di autore. Tuttavia, la parte rimanente, dovrebbe fornire informazioni importanti dal punto di vista dell'utente.

1. Introduzione e la guida su come utilizzare il manuale HP (Hewlett-Packard) DL100 Series - All'inizio di ogni manuale, dovremmo trovare indizi su come utilizzare il documento. Dovrebbe contenere informazioni sulla posizione dell’indice HP (Hewlett-Packard) DL100 Series, FAQ o i problemi più comuni : i punti che sono più spesso cercati dagli utenti di ogni manuale
2. Indice - elenco di tutti i suggerimenti per HP (Hewlett-Packard) DL100 Series che possono essere trovati nel documento corrente
3. Suggerimenti su come utilizzare le funzioni di base del dispositivo HP (Hewlett-Packard) DL100 Series - che ci dovrebbe aiutare nei primi passi durante l'uso HP (Hewlett-Packard) DL100 Series
4. Troubleshooting - sequenza sistematica delle attività che vi aiuterà a diagnosticare e, successivamente, risolvere i problemi più importanti del HP (Hewlett-Packard) DL100 Series
5. FAQ - domande più frequenti
6. Dettagli di contatto Informazioni su dove cercare il contatto con il fabbricante / servizio HP (Hewlett-Packard) DL100 Series in un dato paese, se il problema non può essere risolto da noi stessi.

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