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Manuale per l’uso Toshiba GL-1020

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  • Toshiba GL-1020 - page 1

    0000_A dminTitlepage.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 GL-1020 Administrator ’ s Guide V ersion 1.0.8 Your guide t o install ing, configuri ng, and troublesho oting the TOSH IBA e-STUDIO550-8 10 Electronic Document Processing Sys tem ...

  • Toshiba GL-1020 - page 2

    0001_Li cense.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 END USER SOFTW ARE LIC ENSE AG REEMENT INST ALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUT ES YOUR AC CEPT ANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLE SS A SEP ARA TE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTW ARE IN WHICH CASE SUCH SEP ARA TE LICENS E SHALL ...

  • Toshiba GL-1020 - page 3

    0001_Li cense.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 Agreem ent, the laws of t he Countr y designa ted from tim e to time by the re levant Supp lier of TTEC. If an y provisio n or portion of this Agreem ent sha ll be found to be illegal, inva lid or unenfor ceable , the remain ing provisio ns or portions shall rem ain in full force a nd ef ...

  • Toshiba GL-1020 - page 4

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 4 T ABLE OF CONTENT S PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Introduc tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Wh ...

  • Toshiba GL-1020 - page 5

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 5 Using thi s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 S tyles and Con ventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Guide Orga nization . . . . . . . . . ...

  • Toshiba GL-1020 - page 6

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 6 GL-102 0 Admi nistrator ’s Guide Managin g T op AccessCom poser Jo bs . . . . . . . . . . . . . . . . . . . . . . . . . 64 3 MODIFYING C ONTROLLER SETTING S REMOTELY . . . . . . . . . . . . . . 67 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Toshiba GL-1020 - page 7

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 7 Setting th e Date Forma t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up Ho w to Sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Pri nter Preferen ces . . . . . . . . . . ...

  • Toshiba GL-1020 - page 8

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 8 GL-102 0 Admi nistrator ’s Guide 4 WIRELESS NETW ORKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 8 Introduc tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 19 Network Usag e Modes . . . . . . . . . ...

  • Toshiba GL-1020 - page 9

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 9 Considera tions and Limit ations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Supplied Component s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 T AR File Setup . . . . . . . . . . . . . . . . . . . ...

  • Toshiba GL-1020 - page 10

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 10 GL-102 0 Admi nistrator ’s Guide Displayi ng Print an d Copy T otals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Departm ent Code Fu nctional ity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Departm ent Code Fe ature is Di sabled . . . . . . . . ...

  • Toshiba GL-1020 - page 11

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 11 T emplates Li st Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 New T emplate Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Addresse s Popup . . . . . . . . . . . . . . ...

  • Toshiba GL-1020 - page 12

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 12 GL-102 0 Admi nistrator ’s Guide Invalid File Exce ption Hand le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Invalid File Handl e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Invalid Handle . . . . . . . . . . . . . . . . ...

  • Toshiba GL-1020 - page 13

    00_Adm inGuideTOC.f m Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 13 Collation Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Number of Copies S pecified is Not Pri nted . . . . . . . . . . . . . . . . . . . . 283 All Copies of Proof Prin t Job Print ed T ogethe ...

  • Toshiba GL-1020 - page 14

    T emp late 0001_ Admi nInt roAu dienceF eatur es.fm GL-102 0 Administr ator’s Gu ide 14 PREFACE Cong ratu lati ons on purc has ing th e TOSHIB A e- STUD IO e-STUDIO550- 810 Electr onic Document Processi ng System. Thi s system i ncorporat es the e- STUDIO550/65 0/810 multifu nctional digita l copier w ith th e GL-1020 controll er to pro vide a on ...

  • Toshiba GL-1020 - page 15

    GL-102 0 Administr ator’s Gu ide 15 T emp late 0001_ Admi nInt roAu dienceF eatur es.fm WHO SHOU LD READ THIS GU IDE This guide i s intended pr imarily f or Network Ad ministrat ors or those r esponsibl e for s etting up, mai ntaining, and managing GL-1020 devi ces over the network. A prerequi site for using th is guide is a thorough unde rstan d ...

  • Toshiba GL-1020 - page 16

    T emp late 0001_ Admi nInt roAu dienceF eatur es.fm 16 GL-102 0 Admi nistrator ’s Guide We b-based Device Administration and Job Management T opAccess, an embedded web-based de vice manage m ent too l, allows yo u to perf orm device man agement func tions ove r the Intern et using either the Inte rnet Explorer 5. 0+ or Netscape Navigato r 4.75+ b ...

  • Toshiba GL-1020 - page 17

    GL-102 0 Administr ator’s Gu ide 17 T emp late 0001_ Admi nInt roAu dienceF eatur es.fm queue-ba sed paradi gm allowing you to more quickly and easil y establ ish Novell print se rvices. Network Scan Support The GL-1020 Ne twork Scan f eature a llows you t o turn a ha rd copy documen t into an elect ronic fi le th at can be s tored on t he networ ...

  • Toshiba GL-1020 - page 18

    T emp late 0001_ Admi nInt roAu dienceF eatur es.fm 18 GL-102 0 Admi nistrator ’s Guide GL-DocMon GL-DocMon p rovides en d-users wi th a way of monitor ing all jobs and c ontroll ing their own curr ent jobs on the cont roller . W ith the noti fication fea ture enabl ed, end users ar e informed o f copier or print ing event s, such as pa per-out o ...

  • Toshiba GL-1020 - page 19

    GL-102 0 Administr ator’s Gu ide 19 T emp late 0001_ Admi nInt roAu dienceF eatur es.fm Macintosh For the Mac intosh pl atform, GL-1 020 software include s a PPD driver extensio n file that work s in conjunction with the s t andar d Macintosh LaserW riter 8 print er driver vers ion 8.6.5 (or higher) to provi de printing to the GL-1020. Unix Filte ...

  • Toshiba GL-1020 - page 20

    0003_Styles&Conventi ons.fm M odified: 8/16/02 T empl ate V ersion 1 .0 20 GL-102 0 Admi nistrator ’s Guide USING THIS GUID E S tyles and Conventions This gui de employ es severa l typograp hic styl es to visually convey in formation. The following table lists t he styles and illus trat es their use . S tyles and C onventions Used In This Gui ...

  • Toshiba GL-1020 - page 21

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 21 Guide Organizat ion This Administ rator’ s Guide is orga nized in six par ts, which a re furthe r divided into chapters. Th e followi ng outlin e summarizes the inf ormation c ontained i n each chapter . P ART 1 : Se tting Up t he Contr oller Chapte r 1, In stallat ion Overvi ew —des ...

  • Toshiba GL-1020 - page 22

    T empl ate V ersion 1 .0 22 GL-102 0 Admi nistrator ’s Guide GL-1020 too l s, to establi sh network p rinting to the cont roller from client workstation s. PA R T 3 : Managing the Sy stem Chapter 1 0, Managing Operations —d escrib es ho w to use the control panel and the T opAccess interface to man age the dev ice and jobs. Chapter 1 1, Managin ...

  • Toshiba GL-1020 - page 23

    GL-102 0 Administr ator’s Guid e 23 Te m p l a t e Te r m s . f m T erms and Concept s The foll owing table defi nes the ke y terms and concept s used in this gui de. These t erms may be us ed dif ferent ly by other companies or in othe r product guides. In addit ion to the terminol ogy defin ed here, re fer to t he Glossary at t he end of th is ...

  • Toshiba GL-1020 - page 24

    Te m p l a t e Te r m s . f m 24 GL-102 0 Admi nistrator ’s Guide Printer driver Software ins talled on a c lient wor kstation, en abling ap plicat ion programs to interac t with the printer withou t having t o concern themselv es with s pecific printer r equirem ents. The GL- 1020 printer drivers provide ex tended documen t prin t, layout and as ...

  • Toshiba GL-1020 - page 25

    GL-102 0 Administr ator’s Guid e 25 Te m p l a t e Te r m s . f m T o pAcces sCompose r A docume nt edit or and orga nizer th at enab les you to s tore, edi t and manage post p rint and sc anned doc uments usin g a web interfac e. W al k-up func tions Those o perations p erforme d from the control panel of the digital copi er . They includ e stan ...

  • Toshiba GL-1020 - page 26

    0006_S upplemental .fm Mod ified: 8/1 6/02 T empl ate V ersion 1 .0 26 GL-102 0 Admi nistrator ’s Guide SUPPLEM ENTA L REFEREN CES In ad dition t o the i nformat ion in th is guide, the follow ing refere nce materi als are available to as sist you in using an d optimizi ng your GL-10 20 controller: TOSHIBA O perat or ’s Manu al f or Copyi ng Fu ...

  • Toshiba GL-1020 - page 27

    0006_S upplemental .fm Mod ified: 8/1 6/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 27 Applica tion-S pecificOnlin e Help All of t he e-STUDIO550-810 Electronic Document Processi ng System software and driver s come with a pplicat ion-speci fic online h elp. Click Help or choos e the Contents and Index options fro m the Help menu ...

  • Toshiba GL-1020 - page 28

    T empl ate V ersion 1 .0 28 GL-102 0 Admi nistrator ’s Guide SOFTWARE CD -ROM CONTEN TS The GL-1020 c ontroller shi ps with th ree separ a te so ftware CD-ROMs: e-STUDIO GL-1020 Admin’ s Client CD-ROM This CD-R OM includes t he follo wing Admini strati on tools a nd applica tions: n TO SHIBA’ s NDPS Gateway that enable s Novell NDPS printi ng ...

  • Toshiba GL-1020 - page 29

    Part1.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 29 PA R T 1 SETTING UP THE CONTROLLER ...

  • Toshiba GL-1020 - page 30

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 30 INST ALLATION OVERVIEW The T OSHIBA e-STUDIO550-810 Elect ronic Docu ment Processi ng System co nsists of several integra t ed har dware and softwar e components . The default i nstalla tion settings are desi gned to suit the needs of most sites, so they may need adjus t ing for your net ...

  • Toshiba GL-1020 - page 31

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 31 THE BI G PICTURE The T OSHIBA e-STUDIO550-810 Elect ronic Docu ment Processi ng System co nsists of a T OSHIBA e-S TUDIO550/650/ 810 digi tal copie r, GL- 1020 contro ller , and cli ent soft ware. At a high lev el, the steps for imple menting the sy stem inclu de: n Instal l the dig ital ...

  • Toshiba GL-1020 - page 32

    T empl ate V ersion 1 .0 32 GL-102 0 Admi nistrator ’s Guide T o support a wireless LAN, you can in stall a Cisco Ai ronet 350 PCI 802.1 1b W ireless Net work Inte rface Card. Network Configurat ion Once the s ervice technic i an ha s finishe d instal ling the contro ller and copie r hard ware, you ca n configur e the cont roller s oftware. Use t ...

  • Toshiba GL-1020 - page 33

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 33 instal lation s trategy with great er unders tanding of the conseque nces of your decisio ns. The foll owing guide lines should make y ou aware of potent ial issues, but cannot possi bly take t he place o f your knowl e dge and experie nce in admi nisteri ng your own ne twork. Use them a ...

  • Toshiba GL-1020 - page 34

    T empl ate V ersion 1 .0 34 GL-102 0 Admi nistrator ’s Guide Decide Whether to Use WINS Servers The GL-1020 s upports the WINS host name resol ution service . Using a WINS s erver is optional but has several advantage s, especia lly if you ar e using DHCP t o dynamical ly assign IP Addresse s (enable d by defaul t): n Users ca n refer t o the dev ...

  • Toshiba GL-1020 - page 35

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 35 Unix P rint Mo des The GL-1020 s upports LPR/LPD prin ting for the Unix Sun Solaris , HP-UX, IBM AIX and Li nux enviro nments, providi ng the T OSHIBA filters ar e installed. Macint osh Print Mod e The GL-1020 s upports the fol lowing Macintos h printi ng modes: n AppleT alk n LPR/LPD (o ...

  • Toshiba GL-1020 - page 36

    T empl ate V ersion 1 .0 36 GL-102 0 Admi nistrator ’s Guide Analyze the de fault GL-1020 Ne twork Settin gs The fol l owing ta ble summarize s the de fault c ontroller se ttings. T o adju st these set tings l ocal ly use th e copier ’ s contr ol panel T o adju st them remotely , use T opAccess. Default Cont r oller S ettings Prope rty Default ...

  • Toshiba GL-1020 - page 37

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 37 NetW are Print ing Disabled For NDPS s upport, you will nee d to configur e the GL- 1020 as an NDS PSERVER or NPRI NTER. NDPS i s a separate so ftware compon ent NLM, which yo u must install on t he Ne tW are file server . Microsoft Pr inting Enabled Peer to P eer SMB /NETBIOS printin g ...

  • Toshiba GL-1020 - page 38

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 38 MODIFYING CONTROLL ER SETTINGS FROM THE CONTROL PANEL After co nfirming t he system i s oper ational, this chap ter explains how to use the LCD touch screen on the copi er ’ s control panel to enable a nd disabl e contro ller op tions. ...

  • Toshiba GL-1020 - page 39

    03_ContA ccess.fm Mo dified: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 39 NAVIGA TING THE CONTROL PA NEL Y ou can progr am standard copy operat ions, networ k printing and administ rative functio ns from the control pane l on the top fron t of the copi er . The control panel i ncludes both hard keys and an LCD touch scree ...

  • Toshiba GL-1020 - page 40

    03_ContA ccess.fm Mo dified: 8/16 /02 T empl ate V ersion 1 .0 40 GL-102 0 Admi nistrator ’s Guide LOGGIN G IN The fir st time you access administ rative f unctions fr om the copier’ s LCD touch scree n, you must def ine a fi ve-digit passwo rd. Y ou are req uired to type this code each time you ac cess the admin istration scr eens. Note: If yo ...

  • Toshiba GL-1020 - page 41

    03_ContA ccess.fm Mo dified: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 41 1 In th e ma in Adm in menu press CHANGE PASS W OR D to displa y the Change Admin Password screen. Sample C hange Admin Password screen on co pier contr ol panel 2P r e s s OLD PASSWORD to se lec t it and type the ex isti ng password. 3P r e s s NEW ...

  • Toshiba GL-1020 - page 42

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 42 GL-102 0 Admi nistrator ’s Guide MODIFY ING PROTO COL SETTINGS US ING THE C ONTROL PANEL The contr oller’ s default p rotocol s ettings ens ure quick and eas y instal lation. Howe ver , you may want to customize t he settin gs for optimal operation in your speci ...

  • Toshiba GL-1020 - page 43

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 43 3P r e s s NETWORK SETTI N G to di splay the Network Setting scr een. Sample Network Settin g screen on copier control panel 4 T o access s pecific protoc ol setti ngs, press the applicabl e soft key . For m ore detai ls, re fer to ...

  • Toshiba GL-1020 - page 44

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 44 GL-102 0 Admi nistrator ’s Guide Configuring TCP/I P Protocol Settings 1 From the Net work Setti ng screen , press TCP/IP . The TCP/IP Se tting sc reen opens. Sample TCP/ IP Setting screen on copier contr ol panel By defaul t, the IP Add ress acquisit ion mode i s ...

  • Toshiba GL-1020 - page 45

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 45 Setting Up WINS and DNS Servers 1 From the TCP/ IP Setti ng menu, press the pa ge-down arrow . The TCP/IP Se tting: S ervers screen op ens. Sample T CP/IP Setti ng: Servers s creen on copier cont rol panel Note: If you have DHCP en ...

  • Toshiba GL-1020 - page 46

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 46 GL-102 0 Admi nistrator ’s Guide 1 From the Net work Setti ng menu, pres s IPX / SPX to di splay the IPX/SPX Sett ing scre en. Sample IP X/SPX Settin g screen on copier cont rol panel Note : The IPX/S PX Se ttin g scre en sh own d ispla ys t he Ethernet NIC settin ...

  • Toshiba GL-1020 - page 47

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 47 Configuring the Ethernet S peed Settings 1 From the Net work Setti ng menu, pres s ETHERNET to d ispla y the Ethe rnet Sett ing screen. Sample Ethernet Setting scre en on copier control pa nel 2 Set the network spe ed to 10 MB / S ...

  • Toshiba GL-1020 - page 48

    04_Con tProtoco lsControlP anel. fm Modi fied: 8/ 16/02 T empl ate V ersion 1 .0 48 GL-102 0 Admi nistrator ’s Guide Configuring Appl eT alk Protocol Settings 1 From the Net work Setti ng menu, pres s APPLETALK to disp lay the Apple T alk Settin g screen. Sample AppleTalk Setting screen on copier control panel Note : Curr ently , the co ntro ller ...

  • Toshiba GL-1020 - page 49

    04_Con tControl lerSetup .fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 49 NAMING T HE DEVI CE AND W ORKGROUP 1 From the Admin menu , pres s N ETWOR K SETTING to dis pla y the Network Set ting scr een. Sample Device Setting screen on copier control panel 2P r e s s SMB to display the SMB sc reen. Sample SMB sett ...

  • Toshiba GL-1020 - page 50

    04_Con tControl lerSetup .fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 50 GL-102 0 Admi nistrator ’s Guide 3 Press DEVICE NAME t o display the touch k eyboard. Sample touch keyb oard screen o n copier control panel 4 Enter t he device n ame. This is the same as the Microso ft Computer Name. By default , the device name is GL<MAC Address > ...

  • Toshiba GL-1020 - page 51

    04_Con tControl lerSetup .fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 51 RESTORIN G THE DEFAU LT GL-1020 SE TTINGS 1 From the Admin men u , press FAC TORY DE FAU LT . A confir mation messa ge appea rs. Factory Defaults Check screen on copier control panel 2P r e s s YES to restore al l network and de vice sett ...

  • Toshiba GL-1020 - page 52

    04_Con tControl lerSetup .fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 52 GL-102 0 Admi nistrator ’s Guide The Enter Admin Password screen ope ns. Sample En ter Admin Pas sword scr een on copier control panel 3 Enter you r five-digit password and press OK . The Admin menu opens. Sample Ad min menu scr een on copier control panel ...

  • Toshiba GL-1020 - page 53

    04_Con tControl lerSetup .fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 53 Using the contro l panel’ s numeric keypa d, type the appropri ate panel cod e depending o n which feature you wi sh to turn on or off . *Syste m Default Sample GL -1020 pan el codes for t urning cop ier featu res on or o ff 4 The sy st ...

  • Toshiba GL-1020 - page 54

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 54 GL-102 0 Admi nistrator ’s Guide CONTROL L ING GL- 1020 OP ERATION Y ou can per form the f ollowing func tions fr om the copie r ’ s LCD touch sc reen to co ntrol GL-1020 oper ation: n T urn the con troller off l ine n Print t est pages n Reboot th e controller n Shut dow ...

  • Toshiba GL-1020 - page 55

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 55 Printing T est Pages There ar e three t ypes of te st page you can pr int to di scover th e contr oll er ’ s c urr ent se ttings . n Configur ation page lists the cont roller and netw ork sett ings n PCL font l ist shows a ll PCL prin ter ...

  • Toshiba GL-1020 - page 56

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 56 GL-102 0 Admi nistrator ’s Guide Rebooting t he Controller It is s ometimes nec essary to re boot the control ler before new setti ngs can tak e ef fect. At other times , you may ne ed to rebo ot the cont roller to synchroniz e communic ation wit h the c opier again. I f po ...

  • Toshiba GL-1020 - page 57

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 57 A confir mation messa ge appears . Sample Reboot Check sc reen on copier contr ol panel 4P r e s s YES to procee d. The contr oller go es of fline while re booting and the LCD touch sc reen disp lays first Shut-down in progress and then Star ...

  • Toshiba GL-1020 - page 58

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 58 GL-102 0 Admi nistrator ’s Guide Shutting Down the Controller Graceful ly poweri ng down the T OSHIBA Network Docu ment Processi ng System be gins with shutting down the con t roller from the copi er ’ s control panel. Aft er you have shut down t he control ler , you can ...

  • Toshiba GL-1020 - page 59

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 59 MONITO RING THE P RINT QUE UE From the co pier ’ s LCD touch scree n, you can mana ge scheduled jobs, pri vate pri nt jobs, pr oof print jobs and T opAccessCompose r jobs. About Print Queues The infor mation in thi s secti on applies to al ...

  • Toshiba GL-1020 - page 60

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 60 GL-102 0 Admi nistrator ’s Guide Managing Scheduled Jobs Y ou can vi ew the lis t of schedule d jobs, del ete jobs from the l ist, or rele ase a job from the que ue and print it immediatel y . Viewing t he Sched ule d Jobs Q ueue T o display the list of pendin g print jobs ...

  • Toshiba GL-1020 - page 61

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 61 1 In the Sch eduled Print Jobs screen, sc roll to t he job you wan t to prin t. 2P r e s s RELEASE . 3P r e s s BACK to return to the m ain Prin t men u . Managing Private Print Jobs Y ou can vi ew the lis t of priv ate prin t jobs, delete j ...

  • Toshiba GL-1020 - page 62

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 62 GL-102 0 Admi nistrator ’s Guide Releas ing a Priv ate Pr int J ob 1 In the Pr ivate Pr int Jobs s creen, scr oll to t he job you wa nt to releas e for pri nting. 2P r e s s RELEASE . The Enter Document Pass word scree n opens. Sample En ter Docum ent Passwo rd screen on co ...

  • Toshiba GL-1020 - page 63

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 63 Managing Proof Print Jobs Y ou can vi ew the l i st o f proof p rint job s, delet e jobs fr om the li st, or rele ase a job from the que ue and print the remaining copies. Viewing t he Pr oof Pr int Jo bs Qu eue T o display the list of pendi ...

  • Toshiba GL-1020 - page 64

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 64 GL-102 0 Admi nistrator ’s Guide Rele asing a Pro of Pr int Jo b T o print t he remaini ng copies o f a proof print job: 1 In the Pr oof Print Jo bs screen, scrol l to the job you want to prin t. 2P r e s s RELEASE . 3 The Edit P roof Print Job scre en opens. Sample Edit Pr ...

  • Toshiba GL-1020 - page 65

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 65 Relea sing T opAccess Composer Jobs 1 In the Sp ecial Pri nt Jobs s creen, press TA C OM POSE R to display the T opAccessCompose r Login scr een. Sample TopAccessCompos er Login screen o n copier control panel 2 T o access t he Departmen t o ...

  • Toshiba GL-1020 - page 66

    06_Con tManaging System.fm Modified: 8/16/0 2 T empl ate V ersion 1 .0 66 GL-102 0 Admi nistrator ’s Guide The folde r content s screen opens. Sample TopAccessComposer screen with print job selected 4 Scroll to the job you want to print . 5 T o change the prin t propert ies, p ress PROPERT Y . The T opAccess C ompose r Print Pr opertie s screen o ...

  • Toshiba GL-1020 - page 67

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 67 MODIFYING CONTROLLER SETTINGS REMOTELY T OSHIBA’ s web-based dev ice and jo b administ ration ut ility , T opAccess, al lows administra tors to c onfigure d evice and network setti ngs, monit or and manag e jobs, and diagnos e network printi ng errors . As the admin istrat or , you can ...

  • Toshiba GL-1020 - page 68

    01_T AOve rview.fm Modified: 8/16 /02 T empl ate V ersion 1 .0 68 GL-102 0 Admi nistrator ’s Guide OVERVI EW T opAccess ha s two web s ites avail able. One si te is de signed for end user s and the ot her is for the administr ators. n The end-us er site displ ays contr oller and scan job s tatus as well as e nabling yo u to create and ma intain p ...

  • Toshiba GL-1020 - page 69

    01_T A Requireme nts.fm M odified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 69 SYSTEM R EQUIREME NT S Before i nstall ing the software, make sure your net work and client workstat ions meet t he following minimum requirements : Operating Syst em and Networking Requirement s n W indows ® 98 w Novell Cl ient v3. 1 and Cli ...

  • Toshiba GL-1020 - page 70

    01_T A Requireme nts.fm M odified: 8 /16/02 T empl ate V ersion 1 .0 70 GL-102 0 Admi nistrator ’s Guide n Macintosh w Operating Sys tem versi on 8.0, 8.5, 8.6, 9.0 or Mac OS X w Lase rW riter 8 prin ter dri ver n Unix w SP ARC platform runn ing Solari s v 2.5x, 2.6 o r 7.0. w P A- RISC plat form runni ng H P- UX w RS6000 plat form runni ng IBM A ...

  • Toshiba GL-1020 - page 71

    03_T AA ccess.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 71 OPENIN G T OPACCESS T o navigat e to T opAccess, enter the fol l owing URL on the sea r ch line of your Internet browser . http://<IP Address> or http://<Device Name> For exampl e: http://159.119.44.234 or http://mygl-1020 The T opAccess w ...

  • Toshiba GL-1020 - page 72

    03_T AA ccess.fm M odified: 8/16/02 T empl ate V ersion 1 .0 72 GL-102 0 Admi nistrator ’s Guide From here, you can initi ate most devi ce monitoring a nd management f unctions . TopAccess Home Page The basic T opAccess page contains a header a rea, body a rea and a foot er a rea. The header area inc l udes : n T opAccess lo go n Device an d comm ...

  • Toshiba GL-1020 - page 73

    03_T AA ccess.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 73 The foote r area contains navigati on to the t op of the cu rrent page, the hel p information and the In stall Sof tware fea ture. TopAccess User Interface The S tatus line shows the cu rrent st ate of t he device. Click a t ab to sel ect a des ired f ...

  • Toshiba GL-1020 - page 74

    06_T A LoginLog out.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 74 GL-102 0 Admi nistrator ’s Guide LOGGIN G IN When you sta rt T opAccess , the progr am displays the star t page defined on the Preferenc es page. The default start pa ge is the Device pa ge. T o change this pag e , see Settin g the Defa ult Start Page on pag e 81. End users are ...

  • Toshiba GL-1020 - page 75

    06_T A LoginLog out.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 75 If you ha ve not set the us er name and p assword, use the default s and chang e the password immedi ately t o maintain secu re ac cess. For info rmatio n about how t o set the adminis trator ’ s password, see Setting the Administr ator’ s P ...

  • Toshiba GL-1020 - page 76

    06_Con tUsingHelp .fm Mo dified: 8/ 16/02 T empl ate V ersion 1 .0 76 GL-102 0 Admi nistrator ’s Guide USING ONLI NE HEL P Online he lp is a f ast and si mple way to f ind the an swers to questio ns you may have about using an ap plicati on. This sec tion expla ins how to acce ss a nd se arch the o nlin e help for the e-STUDIO550- 810 Electr onic ...

  • Toshiba GL-1020 - page 77

    06_Con tUsingHelp .fm Mo dified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 77 How to Find a Help T opic In He lp, cl ick on e of the fo llow ing ta bs: n T o browse thr ough topic s by categ ory , click the Contents tab. T opics are orga nized int o books. Double-cl ick the boo k or click t he plus s ign to the left of th ...

  • Toshiba GL-1020 - page 78

    06_T A ManageD evice.fm Modifi ed: 8/16 /02 T empl ate V ersion 1 .0 78 GL-102 0 Admi nistrator ’s Guide REMOTE DE VICE MANA GEMENT When you log in as an administ rator , the first s creen T opAccess displ ays is the Administration tab, which opens by default t o the General page of the Devi ce subtab. Y ou can now perform administ rative f uncti ...

  • Toshiba GL-1020 - page 79

    01_T A AdminM ap.fm Mo dified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 79 Administrat or Site Map Once you hav e successfully logged int o T opAccess using the Login li nk, you can pe rform admini strati ve fun ctions. As an admini strator , you can: n V iew the stat us of the d evice and n etwork n V iew and modify job ...

  • Toshiba GL-1020 - page 80

    01_T A AdminM ap.fm Mo dified : 8/16/02 T empl ate V ersion 1 .0 80 GL-102 0 Admi nistrator ’s Guide Ve r s i o n Setup Network Print Se rvices Email Scan Agent s Send to TW AIN Send to File Send to Email Send to iFax Send to T opAccessComposer Send to FTP Server Logs Print J ob Scan Job Print M sg (mes sage) Scan Msg (message) Addr ess Book Cont ...

  • Toshiba GL-1020 - page 81

    06_T AGe ttingStarted.fm Mod ified: 8/1 6/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 81 GETTI NG ST ARTED There ar e three maj or tasks requi red to configure T opAccess to meet your unique need s: 1 Set up the admi nistrativ e functions , such as passwor d, contact informat ion, messag es, department code s, and pref erences. 2 ...

  • Toshiba GL-1020 - page 82

    06_T AGe ttingStarted.fm Mod ified: 8/1 6/02 T empl ate V ersion 1 .0 82 GL-102 0 Admi nistrator ’s Guide 4C l i c k Reset if you have not y et saved y our changes. This refres hes and r estor es the set tings to the ir orig inal stat es. Setting the Default Admin Login T imeout Period 1 T o be able to set the co ntroller on line or of fline you ...

  • Toshiba GL-1020 - page 83

    06_T AGe ttingStarted.fm Mod ified: 8/1 6/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 83 5C l i c k Save . Setting the Administrati ve Message T o display a message ab out the controll er in th e Device pa ge for all us ers t o re ad: 1 Login as an admini strator . 2C l i c k t h e Administration ta b. 3C l i c k t h e Devi ce su ...

  • Toshiba GL-1020 - page 84

    06_T AGe ttingStarted.fm Mod ified: 8/1 6/02 T empl ate V ersion 1 .0 84 GL-102 0 Admi nistrator ’s Guide Reviewing the Device V ersion Propert ies The Adminis tration > Device win dow enables the administrator to displ ay and vie w complete device v ersio n informat ion for the various components. 1 Log in as an admini strator . 2C l i c k t ...

  • Toshiba GL-1020 - page 85

    04_T A Configu rePrefere nces.fm Modified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 85 SETTI NG UP NOT IFICA TION OF SYSTEM E RRORS AND EVENT S As adminis t rator , you can confi gure notifica tion sett ings and receiv e email notific ation of s ystem err ors. 1 Log in to the sys t em as t he admi nistrat or . 2C l i c k ...

  • Toshiba GL-1020 - page 86

    04_T A Configu rePrefere nces.fm Modified : 8/16/02 T empl ate V ersion 1 .0 86 GL-102 0 Admi nistrator ’s Guide Setting the Default Date and Time Format s 1 Log in to the sys t em as t he admi nistrat or . 2C l i c k t h e Preferenc es tab. The P ref erenc es wi ndo w ope ns. 3 Click th e Date Format drop-down men u and se lect the date form at. ...

  • Toshiba GL-1020 - page 87

    04_T A Configu rePrefere nces.fm Modified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 87 The P ref erenc es wi ndo w ope ns. 3 Choose the refr esh in terval f or the dev ice and job que ue. This interv al d eterm ines how o ften T o pAcc ess qu eri es the control ler to up date devi ce status and job logs. Setting the Defa ...

  • Toshiba GL-1020 - page 88

    04_T A Configu rePrefere nces.fm Modified : 8/16/02 T empl ate V ersion 1 .0 88 GL-102 0 Admi nistrator ’s Guide The defau l t star t page is set to Device. 4C l i c k Save . Setting the Default Admin Login T imeout Interval The defau l t timeout period i s 20 minu tes. T o change this: 1 Log in to the sys t em as t he admi nistrat or . 2C l i c ...

  • Toshiba GL-1020 - page 89

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 89 SETTI NG COPIER PREFEREN CES The Copier Settings Pag e of the Device sub menu allows y ou to set a numbe r of copier att ributes . 1 Log in as an admini strator . 2C l i c k t h e Administration ta b. 3C l i c k t h e Dev ...

  • Toshiba GL-1020 - page 90

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 90 GL-102 0 Admi nistrator ’s Guide Setting Up Automatic Shut down This attrib ute defin es the perio d of in act ivity a fter w hich the copier shut s down. 1 In the Cop ier Setting s window , click the Auto Power Of f drop-down menu. 2 Select either Di sa ...

  • Toshiba GL-1020 - page 91

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 91 Setting the Date Format This att ribute s pecifie s the format for displayi ng the dat e on th e copier . Note: The default s etting d epends on t he destin ation code of the copi er . For example, fo r Japan: Y ear/Mont ...

  • Toshiba GL-1020 - page 92

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 92 GL-102 0 Admi nistrator ’s Guide Setting Up Raw Jobs A raw job is a file you wish to print dir ectly to the copier withou t using ei ther of the pri nter driver s (PCL or PSL). When pri nting from an ap plicati on, the pri nt command sen ds the job to th ...

  • Toshiba GL-1020 - page 93

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 93 3 Use th e PCL Font Numb er drop-d own menu to sel ect a typefac e by ty ping its c orrespond ing number . Y our choi ces are: Ty p e f a c e Ta b l e Font# Font Name 0 Courie r 1C G T i m e s 2C G T i m e s B d 3C G T i ...

  • Toshiba GL-1020 - page 94

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 94 GL-102 0 Admi nistrator ’s Guide 35 T imesNe wIt 36 T imesNe wBdIt 37 Helv etica 38 Helv eticaB d 39 Helv eticaO b 40 Helv eticaB dOb 41 Helv eticaNr 42 Helv eticaNr Bd 43 Helv eticaNr Ob 44 Helv eticaNr BdOb 45 Palati noRmn 46 Palati noBd 47 Palati noIt ...

  • Toshiba GL-1020 - page 95

    04_T A Configu reSetup Copier&P rinter.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 95 4 Scroll down to the e nd of the p age and cli ck Save . Setting Automati c Paper Size Conversion This fea ture caus es the pr inter to print a document i ntended f or one paper size on pa per of a dif ferent size. For ex ...

  • Toshiba GL-1020 - page 96

    04_T AC onfigure NetworkProtoco ls.fm Modif ied: 8/1 6/02 T empl ate V ersion 1 .0 96 GL-102 0 Admi nistrator ’s Guide CONFIG URING NET WORK PROT OCOL PROPE RTIES The Admini stratio n > Setu p > Networ k page a l lows you to s et up the prot ocols used by th e client workstat ion to communica te with the cont roller . Y ou must configu r e ...

  • Toshiba GL-1020 - page 97

    04_T AC onfigure NetworkProtoco ls.fm Modif ied: 8/1 6/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 97 Configuring Ethernet NI C S peed 1 On the Administra tion tab, click the Setup subtab. 2C l i c k t h e Network link. The Network page opens. 3 In the Et hernet a rea, clic k the Speed drop-d own list. 4 Sel ect the ap pro priat ...

  • Toshiba GL-1020 - page 98

    04_T AC onfigure NetworkProtoco ls.fm Modif ied: 8/1 6/02 T empl ate V ersion 1 .0 98 GL-102 0 Admi nistrator ’s Guide The defau l t se tting is DHCP . Note: If DHCP is sele cted, the IP Address, S ubnet Mask and Gateway fi elds are n’t displaye d. 5 Enter t he IP addre ss, subnet mask and g ateway address if appro priate. 6 Enter t he address ...

  • Toshiba GL-1020 - page 99

    04_T AC onfigure NetworkProtoco ls.fm Modif ied: 8/1 6/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 99 4 Sel ect Enabl e to ena ble A ppleT a lk. This is t he defa ult s ettin g. 5 Enter t he AppleT alk Zone string . 6C l i c k Save . 7 Fo llow t he ins truct ions i n Applying Cha nges to Pr otocol Settin gs on page 96. Restoring ...

  • Toshiba GL-1020 - page 100

    04_T AC onfigure NetworkProtoco ls.fm Modif ied: 8/1 6/02 T empl ate V ersion 1 .0 100 GL-1 020 Administrat or’s Guide ...

  • Toshiba GL-1020 - page 101

    GL-102 0 Administr ator’s Gu ide 101 T emplat e 04_TAConfigureWire lessPro perties.fm CONFIG URING WIREL ESS NET WORK PROTOCO L PROPE RTIES The Administr ation > Setup > Wi reles s Network page all ows you to set u p the prot ocols use d by client workstat ions to comm uni cate w ith th e ne twor k via t he wir ele ss NIC inst alle d in the ...

  • Toshiba GL-1020 - page 102

    T emplat e 04_TAConfigureWire lessPro perties.fm 102 GL-1 020 Administrat or’s Guide Configuring I PX/SPX Settings 1 On the Administra tion tab, click the Setup subtab. 2C l i c k t h e Wireless Ne twork link. The W ireless Ne twork page o pens. 3 In th e IPX /SPX area , clic k the Protocol dr op-d ow n lis t. 4 Sel ect Enabl e to ena ble IP X/SP ...

  • Toshiba GL-1020 - page 103

    GL-102 0 Administr ator’s Gu ide 103 T emplat e 04_TAConfigureWire lessPro perties.fm 5 In the De vice Name fi eld, enter the cont roller n ame. 6 Enter t he control ler ’ s W orkgroup. 7 Enter t he address of the Pri mary WINS Se rver . 8 Enter a W INS Scope ID f or th e control ler . 9 T o set the controller as a master br owser , click t he ...

  • Toshiba GL-1020 - page 104

    T emplat e 04_TAConfigureWire lessPro perties.fm 104 GL-1 020 Administrat or’s Guide 1 1 Select the Tr ansmit Power from th e drop-down lis t box. 12 E nter th e num ber of Data Re trie s. 13 Enter t he Fragment Th reshold. 14 E nter th e R TS T hres hol d. 15 E nter th e R TS R etry Limit. 16 Click Save . For more infor mation on wir eless NIC s ...

  • Toshiba GL-1020 - page 105

    GL-102 0 Administr ator’s Gu ide 105 T emplat e 04_TAConfigureWire lessPro perties.fm ...

  • Toshiba GL-1020 - page 106

    04_T A Configu reNetworkP rintServ ices.fm M odified : 8/16/ 02 T empl ate V ersion 1 .0 106 GL-1 020 Administrat or’s Guide SETTI NG UP NE TWORK PRIN T SERVICES These top i cs ex plain how t o configur e network p rinting s ervices . Configuring Novel l Printing 1 On the Administra tion tab, click the Setup subtab. 2C l i c k t h e Print Se rvic ...

  • Toshiba GL-1020 - page 107

    04_T A Configu reNetworkP rintServ ices.fm M odified : 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 107 4 Sel ect Enabl e or Disab le as requi red. 5C l i c k Save . Configuring LPD Print ing LPD Print Se rvices a r e ena bled by def ault. 1 On the Administra tion tab, click the Setup subtab. 2C l i c k t h e Print Se rvices ...

  • Toshiba GL-1020 - page 108

    04_Scan SetupAgen ts.fm Modified : 8/16/02 T empl ate V ersion 1 .0 108 GL-1 020 Administrat or’s Guide CONF IGURIN G AGENT S ETTINGS The GL-1020 u ses various uti lities, kno w n as trans fer ag ents, to send scanned files to dif ferent output destinat ions. Th e administ rator set s up these agents in itiall y but, in most cases, you supply ad ...

  • Toshiba GL-1020 - page 109

    04_Scan SetupAgen ts.fm Modified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 109 6 Select the Attach ment File Fo rmat, eith er MultiPa ge TIFF (G4) or PD F . Note: Maxi mum Message Si ze is pre configur ed by the administ rator an d cannot be modifie d. 7 Sel ect the me ssa ge fra gme ntat ion. Configuring th e Send to iF ...

  • Toshiba GL-1020 - page 110

    04_Scan SetupAgen ts.fm Modified : 8/16/02 T empl ate V ersion 1 .0 110 GL-1 020 Administrat or’s Guide Configuring th e Send to T opAccessComposer Agent This agen t stores the sc anned file i n a T opAcce ssComposer folder . Y ou specify the n ame and type of folder . For a Private folder you need to supply your userna me and passwor d. Sample T ...

  • Toshiba GL-1020 - page 111

    04_Scan SetupAgen ts.fm Modified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 111 4 Enter t he name of th e scanned d ocument. Configuring th e FTP Agent This agen t uplo ads the sc anned fil e to an FTP se rver . Y ou supply the de tai ls for t he FT P tran sfer . 1 Enter t he name or IP address of the FTP server . 2 Enter ...

  • Toshiba GL-1020 - page 112

    04_T A Configu reEmail.f m Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 112 GL-1 020 Administrat or’s Guide SETTIN G UP E MAIL Using the Administra tion > Set up > Email p age, you c an view and modify email (Interne t-Fax Serv er) settings. These se ttings are req uired for the s can to iFax fe atures: n POP3 Settings n SMTP Setting s n Me ...

  • Toshiba GL-1020 - page 113

    04_T A Configu reEmail.f m Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 113 6 Enter t he Mail Domain Name . For exa mple, GL.123. net or ABC.123.com. 7 Enter t he SMTP Po rt Number . 8C l i c k Save . Data may be rejected by t he recei ving SMTP mail s erver when the f ile size ex ceeds the m aximum mail size limi ...

  • Toshiba GL-1020 - page 114

    04_T A Configu reEmail.f m Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 114 GL-1 020 Administrat or’s Guide CONF IGURIN G DIRECTO RY SERV ICES This top ic explai ns how to set up emai l direct ory servi ces. LDAP Server Registrati on Y ou can use T opAccess to regis ter the Di rectory Servic e propert ies of the LDAP (L ightweight Director y Acce ...

  • Toshiba GL-1020 - page 115

    04_T A Configu reEmail.f m Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 115 The sear ch keys you e nter are appli ed to the a ttributes shown belo w . When the search r esults are ret urned, they are a pplied as follows: Setti ng Dir ectory S e rvice Prop erties 1I n t h e Administration tab, click t he Address Bo ...

  • Toshiba GL-1020 - page 116

    04_T A Configu reEmail.f m Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 116 GL-1 020 Administrat or’s Guide 5 Optional l y , enter a Se arch Base, select a Search T imeout and enter a Maximum Number o f Results. 6C l i c k OK . ...

  • Toshiba GL-1020 - page 117

    04_T A Configu reClientS oftware.fm Modified : 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 117 CONF IGURIN G CLIE NT SOF TWARE Y ou can upl oad the drivers to the con troller . End use rs can download t he software to thei r computers (exc ept for t he Unix filt ers, wh ich re quire roo t priv ilege s to in stal l). Uploadi ...

  • Toshiba GL-1020 - page 118

    T emplate CH04_ AdminWirelessIntro.fm GL-102 0 Administr ator’s Gu ide 118 WIRELESS NETWORKING T o provide u sers of the T OSHIBA e-STUDIO550-810 Electroni c Document Pro cessing Sy stem with wi reless networ king, you can instal l a wirel ess ne twork inte rface ca rd (NIC) in the co ntroller . This chap ter descr ibes TOSHIB A’ s implement at ...

  • Toshiba GL-1020 - page 119

    GL-102 0 Administr ator’s Gu ide 119 T emp late 04_NetworkingWireless.f m INTRO DUCTION There ar e two ty pes of wir eless net works: Infrast ructure and Ad Hoc. In the I nfras tructur e type, a nu m ber of b ase stations, c alled access points ( AP), ar e connecte d to a wire d Ethernet network. The se APs can tr ansmit and receive over a r adiu ...

  • Toshiba GL-1020 - page 120

    T emp late 04_NetworkingWireless.f m 120 GL-1 020 Administrat or’s Guide protocol s enable d on both NICs simult aneously . The wireless NIC must be c onfigure d for the Ad Hoc network t ype. Wireless Conf iguration T o c omm uni cate, two w ire less d evi ces m ust have the s ame Serv ice Se t Iden tifi er (SS ID). They m ust a lso us e the same ...

  • Toshiba GL-1020 - page 121

    GL-102 0 Administr ator’s Gu ide 121 T emp late 04_NetworkingWireless.f m Open Authent icatio n and Shared Key Authenticati on are the two authent i cation m odes. The access point and c l ien t authent ication modes must mat ch for an y communicati on to take pl ace. In Open Authe nticati on mode, the AP verifies th e client ’ s identi ty rega ...

  • Toshiba GL-1020 - page 122

    T emp late 04_NetworkingWireless.f m 122 GL-1 020 Administrat or’s Guide Setting W ireless Opt ions from t he Copier ’ s Control Panel This se ction t akes you through the ge neral pr ocedure. Subsequent sectio ns apply t his procedure in summary form t o speci fic tas ks. 1 In the Admi n screen, p ress W IRELESS S ETTIN GS . Samp le Adm in s c ...

  • Toshiba GL-1020 - page 123

    GL-102 0 Administr ator’s Gu ide 123 T emp late 04_NetworkingWireless.f m Once you se lect W IRELESS , the scree ns tak e you throu gh network c onfigurat ion and t hen wireless conf igurati on. Sample Network Settin gs Note: The W ireless button ap pears only if a W ireless NIC is instal led in th e controller . After yo u have co nfigured the n ...

  • Toshiba GL-1020 - page 124

    T emp late 04_NetworkingWireless.f m 124 GL-1 020 Administrat or’s Guide The scre ens for the two ne twork types are s lightly diff erent. 4 Press t he down arro w to navi gate through the wireless options . Sample Wireless options If you enabl e WEP security , the Encryptio n and Key f ields are enable d. 5 If requ ired, set up WEP securi ty . P ...

  • Toshiba GL-1020 - page 125

    GL-102 0 Administr ator’s Gu ide 125 T emp late 04_NetworkingWireless.f m 6 In Ad Hoc mode, to set the Channel value pr ess CLEAR/S TOP to clea r the field th en ente r the new va lue. In Infr astruct ure mode, you cannot a lter th e Channel va lue. 7 Pres s the down ar row to a djust th e Trans mit Power sett ings. Sample Tr ansmi t Powe r setti ...

  • Toshiba GL-1020 - page 126

    T emp late 04_NetworkingWireless.f m 126 GL-1 020 Administrat or’s Guide SETTI NG WIRE LESS N ETWORK PROTO COL PROP ERTIES The Administr ation > Setup > Wi reles s Network page all ows you to set u p the prot ocols use d by client workstat ions to comm uni cate w ith th e ne twor k via t he wir ele ss NIC inst alle d in the cont roller. Y o ...

  • Toshiba GL-1020 - page 127

    GL-102 0 Administr ator’s Gu ide 127 T emp late 04_NetworkingWireless.f m Configuring I PX/SPX Settings 1 On the Administra tion tab, click the Setup subtab. 2C l i c k t h e Wireless Ne twork link . The W ireles s page open s. 3 In th e IPX /SP X area , clic k the Protocol dr op-d ow n lis t. 4 Sel ect Enabl e to ena ble IP X/SP X. 5C l i c k t ...

  • Toshiba GL-1020 - page 128

    T emp late 04_NetworkingWireless.f m 128 GL-1 020 Administrat or’s Guide 5 In the De vice Name fi eld, enter the cont roller n ame. 6 Enter t he control ler ’ s W orkgroup. 7 Enter t he address of the Pri mary WINS Se rver . 8 Enter a W INS Scope ID f or th e control ler . 9 T o set the controller as a master br owser , click t he M aster Brows ...

  • Toshiba GL-1020 - page 129

    GL-102 0 Administr ator’s Gu ide 129 T emp late 04_NetworkingWireless.f m 1 1 Select the Tr ansmit Power from th e drop-down lis t box. 12 E nter th e num ber of Data Re trie s. 13 Enter t he Fragment Th reshold. 14 E nter th e R TS T hres hol d. 15 E nter th e R TS Re try Limit. 16 Click Save . For more infor mation on wir eless NIC settin gs, c ...

  • Toshiba GL-1020 - page 130

    Part2.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 130 GL-1 020 Administrat or’s Guide PART 2 EST ABLISHING NETWORK PRINT SERVICES ...

  • Toshiba GL-1020 - page 131

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 131 SETTING UP NOVELL PRINTING The GL-1020 c ontroller supp orts the following Novell pri nting ser vices : n NetW are 4.x binder y emulati on mode n NetW are 4.x NDS mode n NetW are 5.x and 6.x NDS mod e (over IP X/SPX only) n NetW are NDPS Printe r Agent This chap ter provi des an overvie ...

  • Toshiba GL-1020 - page 132

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 132 GL-1 020 Administrat or’s Guide NETWORK PR INTER MODE Considerati ons and Limit ations The GL-1020 c ontroller can fun ction as e ither a Ne tW are Network Pr inter or a Print Se rver , but not b oth concurrentl y . Decide t he prefe rred mode prior t o setup. Co nsider t h ...

  • Toshiba GL-1020 - page 133

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 133 Configuring Networ k Printing Before br inging t he GL-1020 cont roller online, ve rify that the Print Se rver created f or the dev ice is up a nd runn ing on the network f ile server . 1 Launch your W eb browser . Open T opAccess u sing the ...

  • Toshiba GL-1020 - page 134

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 134 GL-1 020 Administrat or’s Guide 8 From the Net W are Environment drop- down list , select t he applica ble opti on: w 4.x binder y emulati on mode w 4.x/5 .x/6.x NDS Mode w 4.x/5 .x Mixed Mode. 9 In th e Pri nt S erver Nam e field , ent er th e name of th e Prin t Server y ...

  • Toshiba GL-1020 - page 135

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 135 4 Assig n the prin t queue to the printer . 5 Assig n the prin ter to the Pr int Serv er . Note the pr inter number . Print Ser ver Setup Set P rotocol 1 Launch your W eb browser . Open T opAccess u sing the IP address of the GL-1020 cont ro ...

  • Toshiba GL-1020 - page 136

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 136 GL-1 020 Administrat or’s Guide Set P rint Services 1O n t h e Setu p tab , clic k the Print Ser vices link. 2 From the Se rvice drop-down l ist, sel ect Enable . 3 From the Ope rating Mode drop-down l ist, sel ect Print Server . 4 From the Net W are Environment drop- down ...

  • Toshiba GL-1020 - page 137

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 137 problems users othe rwise encount er with que ue-based printi ng. n Monitor j obs with re al-time statu s reports using the printer control screen. n Manage pri nter u sage by conf iguring access rights f or the prin ter obje ct. n Receive e ...

  • Toshiba GL-1020 - page 138

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 138 GL-1 020 Administrat or’s Guide Agent. The followi ng figure illust rates t he communic ation fl ow between t hese ob jects. Communica tion flow Note : While this d iagra m illu strat es the NDPS Gatewa y , Broker/Man ager and Pr inter Agen t as dist inct obj ects, the y ar ...

  • Toshiba GL-1020 - page 139

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 139 4 When the client works t ation is ready to pr int, it sends the print job to the Pr inter Age nt, whi ch is a vi rtual printe r image create d in the NDPS ne twork. 5 The NDPS Manager then pass es the print jo bs to the TOSHIBA NDPS Ga tewa ...

  • Toshiba GL-1020 - page 140

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 140 GL-1 020 Administrat or’s Guide you extr act the support pack compres sed file , you must cop y the UNI*.NLM fi les and LOCNLM32.NLM to SYS:SYSTEM direct ory on t he server . Setup 1 Insert th ee-STUDIO GL-1020 Admin’ s Client CD-ROM into the CD-ROM d rive on th e admini ...

  • Toshiba GL-1020 - page 141

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 141 5 Sele ct the app licable system: the W indows ® 98/Me/2000 , W indows NT ® or W i ndo ws ® XP operating sys tem. Click Add . 6C l i c k Browse to loc ate the dr iver's .inf f ile o n eith er the distri bution CD-ROM or a shared n et ...

  • Toshiba GL-1020 - page 142

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 142 GL-1 020 Administrat or’s Guide 3 Enter t he NDPS Printer Name , then cli ck Create . The Creat e Printer Agent dial og box opens . Creat e Pr inter A gent dial og box 4 Enter t he NDPS Manager na me or click Browse to lo cate it. 5 Sel ect the TOSH IBA NDP S Gateway type , ...

  • Toshiba GL-1020 - page 143

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 143 LPR Print er Agen t If you se lect th e LPR Gateway con f igurat ion option , the followi ng dialog b ox opens: Toshiba Remote-LPR Printer C onfiguration dialog box 1 Enter the IP Address of the GL-1020 cont roller and then c lick Finish . 2 ...

  • Toshiba GL-1020 - page 144

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 144 GL-1 020 Administrat or’s Guide 1 Eit her type th e Ad vertis ing Prin t Serv er nam e, o r choo se Sear ch to automat ically locate pr int server inf ormation and choose a device name f rom the drop-down l ist. Once you se lect a server , the remaining f ields are po pulat ...

  • Toshiba GL-1020 - page 145

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 145 Queue-B a sed If you se lect th e Queue-based (NDS Printer Agent) opti on, the followi ng dialog b ox opens: Toshiba NDPS Gateway: Config ure Network_PA3 dialog box 1 Either type in th e Advertising Pri nt Server name, or choose Sear ch to a ...

  • Toshiba GL-1020 - page 146

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 146 GL-1 020 Administrat or’s Guide Select Drivers 1 After you create a Printer Agent, conf igure the o ptions. When the updat e complete s, the fol lowing dia log box open s: Select Printer Drivers dialog bo x 2 Select the appropriate operating syst em tab. 3 Select the printe ...

  • Toshiba GL-1020 - page 147

    04_Net workingNo vell.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 147 w SYS:SYSTEMT ACON.NLM w SYS:SYSTEMT ALIB.NLM w SYS:SYSTEMT ACFG .PD0 w SYS:SYSTEMNLS4 T ACON.MSG w SYS:SYSTEMNLS4 T ALIB.MSG w SYS:SYSTEMNLS4 T ACFG .MSG w SYS:SYSTEMNLS4 T AP AP .MSG w SYS:SYSTEMNLS4 T ACFG .HLP w ...

  • Toshiba GL-1020 - page 148

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 148 SETTING UP MICROSOF T PRINTING The GL-1020 c ontroller supp orts the follow ing Microsof t print ing servi ces: n Peer to Peer n LPR/LPD n IPP This chap ter discusses the limit ations an d issu es you shoul d consider as well a s the prereq uisite steps you mus t take bef ore enablin g ...

  • Toshiba GL-1020 - page 149

    04_Net workingM icrosoft.fm Modifie d: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 149 PEER TO P EER PRINTING Considerati ons and Limit ations n Y ou cannot assign the GL-102 0 to a Microso ft Domain; it can partic ipate onl y in a Micr osoft W orkgroup. n The GL-1020 d e vice name mus t be unique within t he network. Th e ...

  • Toshiba GL-1020 - page 150

    04_Net workingM icrosoft.fm Modifie d: 8/16 /02 T empl ate V ersion 1 .0 150 GL-1 020 Administrat or’s Guide LPR/LP D PRIN TING Considerati ons and Limit ations n Y ou must add and config ure Microsoft TCP/ IP Printi ng Service s from the Network fo lder in the W indows ® oper ating system Contr ol Panel befo re you can add an LPR print er port ...

  • Toshiba GL-1020 - page 151

    04_Net workingM icrosoft.fm Modifie d: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 151 IPP PR INTING Considerati ons and Limit ations If you co nfigure t he GL-10 20 control ler as an IPP-compati ble printe r, end-user s can pri nt to the device over the I nternet . IPP printi ng is avai lable onl y over TCP/IP . Configurin ...

  • Toshiba GL-1020 - page 152

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 152 SETTING UP UNIX PRINTING This chapte r describes how to set up UNIX prin ting servi ces for the GL-1020 cont roller . Currently , the fol lowing UNIX platf orms are support ed: n SP ARC platform runn ing Solari s 2.5.x, 2.6 o r 7.0 n P A-RISC platfor m running HP-UX 10 .20 and 1 1.0 n R ...

  • Toshiba GL-1020 - page 153

    04_Net workingUn ix.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 153 INST ALLING THE UNIX T AR FILE Considerati ons and Limit ations n This print m ode l acts o nly a s a filt er an d not as a co mple te driver . The size and order of the printe d pages cann ot be modified . n The GL-1020 UNI X filter s do not ...

  • Toshiba GL-1020 - page 154

    04_Net workingUn ix.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 154 GL-1 020 Administrat or’s Guide This fi le is a shell s cript that si m ulates the command line functi ons of lp . After pr ocessing t he command line optio ns, the GL-1020 fi lter is in voked in the same way as a Syst em V print filter. This file is insta lled in /opt /tos h ...

  • Toshiba GL-1020 - page 155

    04_Net workingUn ix.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 155 For LINUX , e nter the following comm and: tar xvf linux.tar The command ext r acts all the r equired fi les and in stalls t hem in the corre ct loc atio ns. MANAG ING UNI X PRIN T QUEUES Considerati ons and Limit ations n Y ou must hav e root ...

  • Toshiba GL-1020 - page 156

    04_Net workingUn ix.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 156 GL-1 020 Administrat or’s Guide Deleti ng a Print Q ueue 1 Log on to t he root ac count. 2 Enter t he followi ng command: gl1020rm <queue name> This command uses the system’ s lpadmin comm and to delete the print queue and config uration f ile. Changi ng the Def ault ...

  • Toshiba GL-1020 - page 157

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 157 SETTING UP MACINTOSH PRINTING Printi ng to the GL- 1020 contr oller fr om a Macin tosh workstat ion involve s the fol lowing ste ps: n Enabling Macintosh pri nting from th e copier ’ s control panel or by using T opAccess. n Instal ling the TOSHIBA LPD dr iver fil e on the c lient wor ...

  • Toshiba GL-1020 - page 158

    04_Net workingM ac.fm Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 158 GL-1 020 Administrat or’s Guide SETTI NG UP APPLE T ALK PRI NTING Considerati ons and Limit ations n The GL-1020 s upports Macintosh printin g over Ethe rT alk only . T okenT alk is not su pported. n Magazine s orting an d saddle stitc hing feat ures are not support ed. n Prin ...

  • Toshiba GL-1020 - page 159

    04_Net workingM ac.fm Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 159 5C l i c k t h e Network link. Samp le Set up pa ge 6 Scroll to the Appletal k section . Enable the pr otocol an d enter the Apple talk Zone. 7C l i c k Save . Do not clo se the Properti es dialog . Continue with the next sectio n, Set Print Se ...

  • Toshiba GL-1020 - page 160

    04_Net workingM ac.fm Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 160 GL-1 020 Administrat or’s Guide Set P rint Services 1I n t h e Setu p submenu, click the Print Se rvic es link. Sample Print Services pa ge 2 Scrol l to the Mac Print ing section and select Enable fro m the drop-down li st. 3 In the Pr inter Name field, enter t he name for the ...

  • Toshiba GL-1020 - page 161

    04_Net workingM ac.fm Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 161 n Printi ng Microsof t W ord documents tha t contai n multiple sectio n break s is not s upported. Th e output s tacking or der will be incorrec t and, if stapli ng is enabled, each sec tion will be stapl ed indivi dually . Prerequisit es Enabl ...

  • Toshiba GL-1020 - page 162

    04_Net workingM ac.fm Mod ified: 8/ 16/02 T empl ate V ersion 1 .0 162 GL-1 020 Administrat or’s Guide ...

  • Toshiba GL-1020 - page 163

    04_Con tConfigu reMac.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 163 Completing Print er Setup for MAC OS X 1 If you ha ve not created t he English .lproj folde r in your system dur ing OS X updat e, manua lly add t he needed f olders to co mplete the English.lpro j path structur e. The E nglis h.lp roj fo ld ...

  • Toshiba GL-1020 - page 164

    04_Con tConfigu reMac.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 164 GL-1 020 Administrat or’s Guide 2 Place the TOSHIBA GL-1020 PPD fi le (used in OS 9.1) into the E nglis h.lpr oj f older . Sample English.lproj fold er with TOSHIBA GL-1020 PPD file 3 Use t he Printe r List in the OS X Print Cente r to complete the prin ter setu p. The GL-1 ...

  • Toshiba GL-1020 - page 165

    04_Con tConfigu reMac.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 165 AppleT alk Prin ting 1 Sel ect AppleT a lk . 2 Select the Zone where the GL- 1020 is lo cated. Sample Pr inter Lis t with AppleTalk o ption and zone select ed 3 Select the GL-10 20 device. 4C l i c k Add . Once you add t he contro ller , it ...

  • Toshiba GL-1020 - page 166

    04_Con tConfigu reMac.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 166 GL-1 020 Administrat or’s Guide 5 Select TOSHIBA for th e Printer Model . 6C l i c k Add from the Print e r Lis t of Prin t Center . Sample Printer List w ith TOSHIBA GL-1020 Printer Mod el selected Once the LPR s etup is comp lete, the dssc (T OSHIBA) device will be availa ...

  • Toshiba GL-1020 - page 167

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 167 INST ALLING CLIEN T SOF TWAR E The fina l step in enabli ng network print ing is to insta ll the cl ient softwar e and drive rs on cli ent workst ations. Be cause end- users typical ly perfo rm these st eps, this chapter prov ides only a brief overv iew of t hese proc edures. For detail ...

  • Toshiba GL-1020 - page 168

    04_NetworkingClientSoftware.fm M odified: 8/16/02 T empl ate V ersion 1 .0 168 GL-1 020 Administrat or’s Guide INST ALLING WI NDOWS ® SO F T WARE The basic GL-1020 c lient soft ware includes th e GL-DocMon print job monitori ng utilit y , printe r drivers for PCL and PostScri pt (PS), the GL-TW AIN driver , and the AGF A Font Manag er . Consider ...

  • Toshiba GL-1020 - page 169

    04_NetworkingClientSoftware.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 169 n W indows ® 2000 w Microsof t W indows ® 2000 Servi ce Pack 1 or higher w Novell Cl ient v4.7 or higher with Z.E.N works Start er Pack is r equired t o run IPX-b ased SNMP acc ess and Novell pr inti ng. w The Micro soft Cli e nt f or ...

  • Toshiba GL-1020 - page 170

    04_NetworkingClientSoftware.fm M odified: 8/16/02 T empl ate V ersion 1 .0 170 GL-1 020 Administrat or’s Guide w Enter a d estinat ion directory o r accept t he defaul t loca- tion. w Select the drivers and fonts to install. w Enter t he network p ath to the printer or the que ue name. w Select a program group or a ccept the default . 3 When the ...

  • Toshiba GL-1020 - page 171

    04_NetworkingClientSoftware.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 171 INST ALLING GL-102 0 WIND OWS ® PRINT ER DR IVERS Adding Print ers in a Windows ® environment Instal l GL-1020 driv ers as part of the Ins t all Shield cli ent softwa re setup proc ess. Later , as require d, add, re-inst all, or updat ...

  • Toshiba GL-1020 - page 172

    04_NetworkingClientSoftware.fm M odified: 8/16/02 T empl ate V ersion 1 .0 172 GL-1 020 Administrat or’s Guide These pro cedures are desc ribed in detail in the GL-102 0 Oper ator ’ s Guid e (Bas ic). Enabling I PP Printing IPP prin ting enabl e s pri nting to the contr oller ov er the Internet . T o e stabl ish I PP pr intin g se rvice s: 1 In ...

  • Toshiba GL-1020 - page 173

    04_NetworkingClientSoftware.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 173 3 Double -click the stuffed f ile icon on the deskt op to open it. T o extract the Macintosh PPD file, you must ha ve the S tuf fit utilit y on the cl ient s yst em. 4 Select and drag th e T OSHIBA GL-1020.PPD fi le to the Printer Descr ...

  • Toshiba GL-1020 - page 174

    Part3.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 174 GL-1 020 Administrat or’s Guide PART 3 MANAGING THE SYSTEM ...

  • Toshiba GL-1020 - page 175

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 175 MANAGING OPERATIONS This chap ter expl ains how to creat e departmen t codes and enforce their u se; how to view , reset and export department counter s; and how to fi lter , sort, e xport and d elete ent ries in the job an d message logs. ...

  • Toshiba GL-1020 - page 176

    06_T A ManageJ obs.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 176 GL-1 020 Administrat or’s Guide MANAG ING PRI NT JOBS Using T opAccess, you c an view , delete and rele ase print jobs. End users can manag e their o wn jobs wh ile admini strator s can manage all jobs. V iewing Print Jo bs T o view the j obs in the various queues: 1C l i c k ...

  • Toshiba GL-1020 - page 177

    06_T A ManageJ obs.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 177 w All Jobs Sample S can Jobs pa ge The Scan Jo bs page displays links to the vario us scan lo gs: w Curr ent Sc an Jo bs, w hich lists a ll scan jobs curr ently queued fo r processing w Scan Jobs Log, which li sts comple ted scan j obs w Scan M ...

  • Toshiba GL-1020 - page 178

    06_T A ManageJ obs.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 178 GL-1 020 Administrat or’s Guide Deleting Jobs from the Queue Y ou can delet e your pen ding print or scan job from the queue if it is liste d on one of t he Jobs pag es. 1C l i c k t h e Print or Scan tab. T opAccess ope ns the Print or Scan Jobs page. 2 For print jobs, click ...

  • Toshiba GL-1020 - page 179

    06_T A ManageJ obs.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 179 Releasing Proof and Scheduled Jobs 1C l i c k t h e Print Jobs tab. 2 Select the Proof or Sched uled jobs. For Schedu led jo bs, T opAccess di splays t he date the job i s sched uled to pr int in the S tatus colu m n. 3 Scr oll do wn th e list ...

  • Toshiba GL-1020 - page 180

    06_Con tUsingDep tCodes.fm M odified: 8/16/02 T empl ate V ersion 1 .0 180 GL-1 020 Administrat or’s Guide CREAT ING AND US ING DE P ART MENT CODES The e-STUDI O550-810 Elec tronic Docume nt Processi ng System uses coun ters to keep tr ack of the number of pages pri nted, copied, a nd scanned. It displays the se stati stics as t otals or by depar ...

  • Toshiba GL-1020 - page 181

    06_Con tUsingDep tCodes.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 181 departme nt code. The p erson in p ossession of this code has access t o all ot her codes. Once the mas ter depa rtment code exists, y ou can crea te, edit or delete other department codes fro m the cop ier ’ s contr ol pane l or using T ...

  • Toshiba GL-1020 - page 182

    06_Con tUsingDep tCodes.fm M odified: 8/16/02 T empl ate V ersion 1 .0 182 GL-1 020 Administrat or’s Guide for all jobs, includin g “raw” and n on-W indows ® operat ing system j obs. n In the print er dr ivers , the Depa rtme nt Code lab el and Edit fiel d are d isa bled. n In T opAccess, the Enf orce Depar tment Codes option is grayed ou t. ...

  • Toshiba GL-1020 - page 183

    06_Con tUsingDep tCodes.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 183 Both Dep artment Code and Enf orcement are Enabl ed If both the dep artment co de feature a nd the enforcement option are enable d: n In the pr inter dr ivers, yo u must ente r a depart ment code. Th e control ler not o nly re ports the dep ...

  • Toshiba GL-1020 - page 184

    06_T A ManageC ounts.fm M odified : 8/16/02 T empl ate V ersion 1 .0 184 GL-1 020 Administrat or’s Guide MANAG ING COUNT ERS The contr oller kee ps track of the numbe r of pages printed, c opied and scann e d and maint a ins a set of counters. The se stati stics can be displ ayed in to tals or b roken down by department. This topi c descri bes ho ...

  • Toshiba GL-1020 - page 185

    06_T A ManageC ounts.fm M odified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 185 T o view the c ount for a department : 1C l i c k t h e Counters tab . The Enter the Depart ment Code page ope ns. 2 T ype the cod e of the de partment for which you want to view the count or enter t h e master de partment c ode to dis play c ...

  • Toshiba GL-1020 - page 186

    06_T A ManageC ounts.fm M odified : 8/16/02 T empl ate V ersion 1 .0 186 GL-1 020 Administrat or’s Guide 4C l i c k Export . 5 Select the delimi ter fro m the dro p-down menu and check the box to in clude field names in th e exported file. 6C l i c k OK . 7C l i c k t h e File Name link to d ownload. Note: If you experi ence any pr oblems, you ca ...

  • Toshiba GL-1020 - page 187

    06_T A ManageL ogs.fm M odified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 187 MANAG ING MESSAG E AND JO B LOGS As an admini strator , you can vie w , filter , sort, export and clear message an d job logs. The c ontroll er maint ains sep arate lo gs for print a nd scan jobs depen ding on which optio ns are install ed. V i ...

  • Toshiba GL-1020 - page 188

    06_T A ManageL ogs.fm M odified: 8 /16/02 T empl ate V ersion 1 .0 188 GL-1 020 Administrat or’s Guide 3 For messag e logs, check the a ppropriate boxe s to sele ct warning mes sages, er rors messages, or both. Sample Message log By defaul t T opAccess di splays bot h warning a nd error messages. n Errors indicate conditions that prevent job pro ...

  • Toshiba GL-1020 - page 189

    06_T A ManageL ogs.fm M odified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 189 Exporting L ogs 1O n t h e Administra tion tab, clic k the Logs link. 2 Click th e link for the l og to expor t. 3C l i c k Export . 4 Sele ct the cr iteria for the expor t. 5C l i c k OK to export the data in CSV format. The Download screen op ...

  • Toshiba GL-1020 - page 190

    06_T A CreateC ustomT abs.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 190 GL-1 020 Administrat or’s Guide CREAT ING CU STOM T ABS Normal tab print ing requi res the u ser to select the name of t he manufact urer of t he tabbed p aper . As the administr ator , you can set up on e additional ta bbed paper style. The name you e nter appears in t ...

  • Toshiba GL-1020 - page 191

    06_T A CreateC ustomT abs.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 191 Custom tabs page 4 Enter a n a me for the tabbe d paper in t he Ta b P a p e r N a m e box. 5 Select the paper size, number of ta bs per bank, m ar gin and other mea surements. Y ou can cha nge the unit of mea sure fro m inches to millim ...

  • Toshiba GL-1020 - page 192

    02 T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 192 MANAGING TH E ADDRESS BOOK This chap ter provides pr ocedures f or adding and modifyi ng recipi ent de tails an d for o rgani zing the recip ients in to address book groups. I t also co vers sorting th e address book contents, searchin g the addr ess boo k, and impo rting and exporti ...

  • Toshiba GL-1020 - page 193

    06_T AM anageAd dressBk.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 193 MANAG ING THE AD DRESS B OOK T opAccess come s with an ad dress book feature. Y ou can: n Enter n ames and cr eate groups f or use wi th the Scan to Email or Sc an to iF ax ag ents n Set up th e address book in advance or add rec ipients w ...

  • Toshiba GL-1020 - page 194

    06_T AM anageAd dressBk.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 194 GL-1 020 Administrat or’s Guide 3 If addi ng, click New . If edit ing, check the box nex t to the n ame of the group and click Edit . 4 T ype in or e dit the g roup name, whic h is limited to 20 charact ers. 5 T ype or edi t the opti onal d escription , which is limited t ...

  • Toshiba GL-1020 - page 195

    06_T AM anageAd dressBk.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 195 Y ou may sear ch by Last Name, First Na me, Email Addres s, or Group, o r by any combi nation of the ab ove. 5C l i c k Search . T opAccess di splays th e search result s and the number of matching res ults. 6 Click th e radio button ne xt ...

  • Toshiba GL-1020 - page 196

    06_T AM anageAd dressBk.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 196 GL-1 020 Administrat or’s Guide 1O n t h e Administra tion tab, click t he Address Book s ubmenu. 2C l i c k t h e Directory Services link. The Direc tory Servi ce Proper ties page opens. 3C l i c k New to create a new direc tory ser vice. Click Edit t o change an existin ...

  • Toshiba GL-1020 - page 197

    06_T AM anageAd dressBk.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 197 The agent details page for t he scan ag ent you selected opens. 3 Complete t he agent deli very deta ils as r equir ed. T o choose re cipients from t he address book, see Cho osing Recipie nts fr om the Addr ess Book on page 197. T o creat ...

  • Toshiba GL-1020 - page 198

    06_T AM anageAd dressBk.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 198 GL-1 020 Administrat or’s Guide T opAccess di splays the addre ss list for t he select ed gro up. Sample a ddress b ook list 3 Check the check box adjacent the addr essee’ s name. 4C l i c k OK to add th e addressee to t he recipients l ist. Creating New Recipient s for ...

  • Toshiba GL-1020 - page 199

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 199 MANAGING SCAN OPERATIONS This chapt er exp lains how to set u p and main tain p ublic temp lates , and how to manage sc an jobs. For informati on on crea ting and modifying private templat es, an d on scannin g and retrievi ng data, refer to the Scan Operator’ s Guide which is in .p d ...

  • Toshiba GL-1020 - page 200

    T empl ate V ersion 1 .0 200 GL-1 020 Administrat or’s Guide SETTI NG UP T EMPLATES T em plat es ar e used to s tore s can at trib utes t hat end us ers can choose whe n scanning d ocuments at the co pier ’ s control pane l. Scan temp lates are organ ized in tem plate grou ps. Both templ ates an d template groups c an be spe cified a s public o ...

  • Toshiba GL-1020 - page 201

    06_T A ManageSca nPubli cT empla tes.fm M odified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 201 PUBLI C GROUP S AND T EMPLATE S Admi nist rator s cre ate an d mai ntain publ ic te mplate s an d man age the publ ic temp late grou p. End users can view and use public temp lates but canno t mo dify th em. The publi c group ...

  • Toshiba GL-1020 - page 202

    06_T A ManageSca nPubli cT empla tes.fm M odified : 8/16/02 T empl ate V ersion 1 .0 202 GL-1 020 Administrat or’s Guide The New T emplate page opens . Sample New Template pag e - Administrator 3 En ter ide ntifi cati on inf ormati on fo r the te mpla te. S ee T em plat e Iden tifi catio n on page 210 f or detai ls. 4 Select the scan settings s u ...

  • Toshiba GL-1020 - page 203

    06_T A ManageSca nPubli cT empla tes.fm M odified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 203 The E dit T emp late page open s disp layin g th e curr ent se ttin gs for the selec ted t emplate . Sample Edit Template page - Administrator 6 Change the templa te settings as necessar y . See T emplate Iden tifica tion on p ...

  • Toshiba GL-1020 - page 204

    06_T A ManageSca nPubli cT empla tes.fm M odified : 8/16/02 T empl ate V ersion 1 .0 204 GL-1 020 Administrat or’s Guide 1O n t h e Scan tab, clic k the T emplates s ubmenu. 2 If n ecessary , open the Group list box, and select the public group. 3 Sele ct the te mplates you want to delet e. 4C l i c k Delete . 5 If th e te mplate is pa sswo rd-p ...

  • Toshiba GL-1020 - page 205

    06_T AM anageSca nJobs.f m Modified : 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 205 MANAG ING SCAN J OBS T o determ ine the s tatus of a scan job, you can view the var ious scan log s: n Current Jobs, which l ists al l scan jo bs currently que ued for process ing n Scan Jobs Log, which li sts comple ted scan j obs n Scan ...

  • Toshiba GL-1020 - page 206

    06_T AM anageSca nJobs.f m Modified : 8/16/0 2 T empl ate V ersion 1 .0 206 GL-1 020 Administrat or’s Guide V iewing the Scan Job s Log T o view the l ist of comple ted scan j obs: 1 On the Scan Jobs page, c lick Job Log . 2 T o sort the log in a p articular order , click the appro priate table heading. 3 Scroll down the list to s ee detai ls of ...

  • Toshiba GL-1020 - page 207

    06_T AM anageSca nJobs.f m Modified : 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 207 For back ing up, resto r ing and deleting f iles, refe r to Mainte nanc e Function s on page 219. ...

  • Toshiba GL-1020 - page 208

    06_T A ManageSca nDelete Files.fm Modified : 8/16 /02 T empl ate V ersion 1 .0 208 GL-1 020 Administrat or’s Guide Deleting Scan File s Y ou c an de lete all sca n file s stor ed in the fi le fold ers o n the control ler , includi ng scan jo bs that ar e still being pro cessed, in order t o free di sk space on the contr oller's hard disk . D ...

  • Toshiba GL-1020 - page 209

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 209 T EMP LATE S PAG ES Y ou u se t hese p ages to cr eate, edit a nd d elete sca n tem plate s. T o access t hese pages: 1O n t h e Scan tab, clic k the T emplates s ubmenu. By defaul t, the main T emplates pag e opens listing all temp la ...

  • Toshiba GL-1020 - page 210

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 210 GL-1 020 Administrat or’s Guide the New , Edit and Delete but tons a re hidden for the Public t emplate group. T emplate Gr oups—click thi s link t o create, e dit or delete template groups. Al ternati vely, you ca n create a new gro up when crea ting a new templa t ...

  • Toshiba GL-1020 - page 211

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 211 Owner—enter the name of the templat e’ s owner (up to 32 charact ers). Padlock s ymbol—optional ly, che ck Pas swo rd p rot ect this tem pla te to enabl e the Pass word and Confirm Pass word field s. Password— enter a pa ssword ...

  • Toshiba GL-1020 - page 212

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 212 GL-1 020 Administrat or’s Guide Agent Se ttings This par t varies accordin g to the scan tra nsfer age nt you sel ect. Send T o—open the list box, and sel ect a sca n transf er agent. For th e agent de livery detail s, see: Send to TW AIN on page 212 Send to Fi le o ...

  • Toshiba GL-1020 - page 213

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 213 From—enter y our name. Return Emai l Address— enter you r email add ress (up to 128 charact ers). T o—click t his link to open th e Addresses popup a nd select recipi ents. Alter nativel y, for one reci pient you may prefer to t ...

  • Toshiba GL-1020 - page 214

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 214 GL-1 020 Administrat or’s Guide stored in the use r ’ s home folder . For example, Private T oshibauser . Folder T ype—click the down ar row and c hoose fro m Public, Private or Department. If you choos e Privat e, you must ent er your login na me and passwor d. ...

  • Toshiba GL-1020 - page 215

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 215 Addresses Popup This dia log box open s when you click the To lin k for the Sc an to Email or S can to iFax agent. It enables you t o select a list of recipi ents for your email or fax. Check each recipient’ s name, then click OK . E ...

  • Toshiba GL-1020 - page 216

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 216 GL-1 020 Administrat or’s Guide Owner—list s the owner of each templa te group. Y ou can sor t the ta ble by Group Name or by Owner . The default sort se quence is in ascending orde r of Group Na me, indicat ed by an up arr ow in the co lumn heading . T o sort by ow ...

  • Toshiba GL-1020 - page 217

    05_Scan T emplat eRefere nce.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 217 ...

  • Toshiba GL-1020 - page 218

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 218 MAINT AINING THE SYSTEM This chap ter details pr ocedur es for mai ntain ing the e- STUDIO550- 810 Elect ronic Docume nt Processing Sys tem. It cove rs backin g up and rest oring fi les, d eleting fil es stor ed on th e control ler , and updatin g the controlle r softwar e. ...

  • Toshiba GL-1020 - page 219

    06_T A ManageM aintain.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 219 MAINTE NANCE FUNC TIONS These top i cs co ver proce dures for backing up and removing files. Backing up Files It is a good idea t o back up yo ur address book, t emplates a nd mailboxes on a clie nt PC. This mak es them available to rest ore ...

  • Toshiba GL-1020 - page 220

    06_T A ManageM aintain.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 220 GL-1 020 Administrat or’s Guide The Backup File I nformatio n page opens . It displays th e backup fi le name (for exa mple, T A20000330_083430.t mc) and th e file size . 5 Click th e File Name link. The File Download di alog box op ens. 6 Click Save this file t o disk and ...

  • Toshiba GL-1020 - page 221

    06_T A ManageM aintain.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 221 If you co ntinue, the Mainte nance scr een dis plays the restore d file na me(s). 6 Click Restore . T opAccess di splays th e Reboot page and th e controller reboots . After re booting, t he restor e process begins. Thi s procedur e may take ...

  • Toshiba GL-1020 - page 222

    06_T A ManageM aintain.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 222 GL-1 020 Administrat or’s Guide Wa r n i n g ! When you se lect the “Process ing Data” f older , which cont ains cur rent job d ata, T opAccess automatic ally delete s the jobs and me ssage log s. T opAccess disp lays, “Are you sur e to delete the se data? This will r ...

  • Toshiba GL-1020 - page 223

    Part4.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 223 PART 4 T ROUBLESHOOTING NETWORK PRINTING ...

  • Toshiba GL-1020 - page 224

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 224 T ROUBLESHOOTING OVERVIEW This chap ter is the pla ce to sta r t if you are ex perienci ng dif ficulties instal ling or u sing the e -STUDIO550-810 El ectroni c Document Processi ng System. Bec ause the s ystem int egrates h ardware, network, a nd softwar e components , errors d o occur ...

  • Toshiba GL-1020 - page 225

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 225 NETWO RK CONNECTI VITY PROBLEMS Problem D escript ion There ar e many varia bles with in a networ k environment that make i nstalli ng an in tegrate d devic e challen ging. The easie st envir onm ent in whic h to instal l the c ont roller is ove r ...

  • Toshiba GL-1020 - page 226

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 226 GL-1 020 Administrat or’s Guide T roubl eshoot ing Chec klist Resolving Network C onnectivity and Printing Issues Network Configurat ion Check.. . Y es No For Instructi ons, Go T o... NOTE: Y ou can ch ange netw ork proto col settings u sing the c opier’s LCD touch screen or T ...

  • Toshiba GL-1020 - page 227

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 227 Novell E nvironment : w IPX/SPX Protoc ol w Novell N etW are vr . 4.x, 5x or 6 .x ne twor king servi ces w Clien ts run ning on a Window s ® 98/Me /XP/ 2000 or Windows NT ® oper ating syst em 1 Is the IPX/SPX pro tocol enable d? Is the correct F ...

  • Toshiba GL-1020 - page 228

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 228 GL-1 020 Administrat or’s Guide Unix Environmen t w TCP/IP Pro tocol w Microsof t Peer-to-Pe er netw orkin g w Clie nts runn ing o n HP , Sun, AIX an d Linux platfo rms 1 Is TCP/IP s et up on the GL-102 0 controll er? Next St e p ¯ ® Configuri ng TCP/ IP Pr otocol Settings on p ...

  • Toshiba GL-1020 - page 229

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 229 CANNO T DISCOV ER DEVIC E Problem D escript ion GL-1020 devi ces are discovere d automati cally usi ng SNMP . When GL-DocMon cannot aut omatically d i scover a n installed GL-1020 contr oller over the n etwork, the most like ly cause is limitat io ...

  • Toshiba GL-1020 - page 230

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 230 GL-1 020 Administrat or’s Guide the ste ps, contac t a TOSHIBA aut horized d ealer fo r further assist ance. T roubl eshoot ing Chec klist Device Discovery Possible Caus e Check Y es No For Instruct ions, Go T o... Networking (pro toc ol) limit a tions or errors 1 Confirm that th ...

  • Toshiba GL-1020 - page 231

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 231 CANNO T PING GL -1020 DEVICE Problem D escript ion If the GL-1020 co ntroller do es not respond when you ping it , there i s a probl em either with the network confi guration or with GL-1020 operat ion. The f oll owin g che cklis t he lps yo u ide ...

  • Toshiba GL-1020 - page 232

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 232 GL-1 020 Administrat or’s Guide T roubl eshoot ing Chec klist Cannot Ping GL- 1020 Possible Caus e Check Y es No For Instruct ions, Go T o... Networking (pro toc ol) li mitatio ns or errors 1 Confirm that the TCP/IP protocol suite i s inst alled on the c lient work statio n. Next ...

  • Toshiba GL-1020 - page 233

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 233 CANNO T PRINT FROM CLIE NT Problem D escript ion Afte r foll owing the in stru ctio ns in th is gu ide to inst all an d configur e your har dware, netwo rk, and cli ent softwar e, you are still unable to print fr om a clien t workstat ion to you r ...

  • Toshiba GL-1020 - page 234

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 234 GL-1 020 Administrat or’s Guide T roubl eshoot ing Chec klist Cannot Print Fr om Client Possible Caus e Check Y es No For Inst ruct ions, Go T o... Hardware Error The copier is not functioning pr operly 1 Is the copi er functioning norma lly ? Do co py job s out put prope rly? Ne ...

  • Toshiba GL-1020 - page 235

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 235 JOB N OT LISTE D IN CURR ENT JOBS Problem D escript ion If a jo b submitted to the GL-1020 cont roller does not appear in the cur rent jobs queue, visibl e from T opAccess, GL-DocMon, o r the copi er ’ s control panel , the mos t likely causes a ...

  • Toshiba GL-1020 - page 236

    07_Con tGeneral.fm Modi fied: 8/16/0 2 T empl ate V ersion 1 .0 236 GL-1 020 Administrat or’s Guide T roubl eshoot ing Chec klist Submitted Job Not in Curren t Jobs Queue Possible Caus e Check Y es No For Instructio ns, Go T o... Software E rror The job was deleted or was un servicab le. Possi bly , the job complete d before the Current Job s que ...

  • Toshiba GL-1020 - page 237

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 237 T ROUBLESHOOTING HA RDWARE ERRORS The t opics in this chap ter co ver th ose er ror s or fau lts th at affect normal cop i er or co ntrolle r operati on. This includes , but is no t limited to, th e followi ng conditi ons: n Faul ty or im pr oper ly inst alle d sys tem bo ard , cabl es, ...

  • Toshiba GL-1020 - page 238

    T empl ate V ersion 1 .0 238 GL-1 020 Administrat or’s Guide LCD T ouch Screen , refer t o the TOSHIBA T oshi ba O pera tor ’ s Manual for Copying Funct ions or the L CD onli ne H elp. ...

  • Toshiba GL-1020 - page 239

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 239 COMMON E RRORS S t artup Page Does Not Print Problem D escript ion If a star tup page does no t print when you power on the copier , this indicat es there is a prob lem either with copi er operat ion or wit h communic ations bet ween th e ...

  • Toshiba GL-1020 - page 240

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 240 GL-1 020 Administrat or’s Guide The f oll owin g che cklis t he lps yo u ide nti fy the sour ce of the error and dire cts to you where you ca n find more infor mation about resolvi ng it . If the problem persist s after you have fo llowed all of the ste ps, contac t your ...

  • Toshiba GL-1020 - page 241

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 241 1 From the co pier ’ s LCD touch scree n, perform t he Restore Default s operati on. Refer t o R estoring the De fault GL-1 020 Settin gs on pa ge 51. 2 Update the contr oller’ s Operating Syst em. Refer t o the fie ld serv ice guide . ...

  • Toshiba GL-1020 - page 242

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 242 GL-1 020 Administrat or’s Guide T roubl eshoot ing Chec klist DEVIC E ST ATUS IND ICATORS Copier Maintenance Call s Y ou can use T opAccess to check i f the copi er requi res maintena nce. The Devic e Summary window i ncludes a copier icon, whic h display s visual De vice ...

  • Toshiba GL-1020 - page 243

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 243 The Device S tatus icon v a ries de pending on where t he paper j am occurre d in the co pier . This graphi c illus trates the possib le locati ons. Open D oor Door Ope n icon The Open Door error i con vari es depen ding on which c opier d ...

  • Toshiba GL-1020 - page 244

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 244 GL-1 020 Administrat or’s Guide Out of T oner Ton er Ou t icon If the toner ico n is yellow , it indicat es th e following war ning conditi ons: n T oner is cu rrently being adde d. n The t oner l evel is low . If the toner ic on is red, it in dicates t he foll owing er r ...

  • Toshiba GL-1020 - page 245

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 245 Out of S taples Paper Out icon The Add S taples error icon indi cates you need to add staples to the fin i sher . Ser vice Call s The Servi ce Call er ror i con indic ates that a call f or servi ce is needed. Cont act your TOSHI BA authori ...

  • Toshiba GL-1020 - page 246

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 246 GL-1 020 Administrat or’s Guide Add p aper Close lower ca ssett e Close the lo wer cass ette. Add paper Close pe destal lower casset te Close th e pedestal lo wer cassette. Add paper Close ped estal upper casset te Close th e pedestal upper cassette. Add paper Close upper ...

  • Toshiba GL-1020 - page 247

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 247 Close sa ddle st itch uni t cove r Close sadd le sti tch unit co ver Close th e saddle stitch un it cover. Examine stapler Examine s tapler Exa mine the s tapler . Exam ine stap ler o f saddl e stitc h unit Examin e stapler of saddle sti t ...

  • Toshiba GL-1020 - page 248

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 248 GL-1 020 Administrat or’s Guide Jobs Lo g The foll owing mess ages may app ear in the S tatus column o f the Jobs Log. Th e table indicates the probab le cause a nd the action you can t ake to resolve t he error . If the erro r conditi on persi sts, contact your T OSHIBA ...

  • Toshiba GL-1020 - page 249

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 249 Unserviceabl e, Internal Err or Unkn own control ler erro r . Reboot the controller from the copier ’s control panel or by using T opAcc ess. Unservic eable, Internal Resource P roblem Contro ller re source s are l ow . Unserviceabl e, M ...

  • Toshiba GL-1020 - page 250

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 250 GL-1 020 Administrat or’s Guide Unserviceabl e, Paper Not Loaded (EXE CUTIVE) Out of paper. L oad Paper (EXECU TIVE) according to the ins tructions o n the copi er ’s control panel LCD. Unserviceabl e, Paper Not Loaded (FOLI O) Out of paper . Load Pape r (FOLIO ) accor ...

  • Toshiba GL-1020 - page 251

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 251 SCAN-R ELATED ERROR M ESSAGES Scan-Rel ated LCD Mes sages M ESSAGE C ORRECTI VE A CT IO N 100 sheets c an be set on the ADF . T o con tinue, repeat the operatio n. The n umber o f sheets in the A DF has r eached the ma ximum (100). Re duce ...

  • Toshiba GL-1020 - page 252

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 252 GL-1 020 Administrat or’s Guide Scan Ki t Internal Error (SK3 ) Restart th e con troller . If the controll er is not restor ed, rec over the HD D. Refer to t he GL-1020 Op erator ’s Gui de (Bas ic) . If the con troller is still not resto red, con tact your TOSHIBA autho ...

  • Toshiba GL-1020 - page 253

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 253 LED IN DICATORS When t he LED state is lit, it ind icates the cop ier is i n Prin ter/ Network mode . CORRUPT C ONTROLLER SOF TWARE Controller Oper ating System Cor rupt Problem D escript ion The contr oller’ s W indows NT ® operati ng ...

  • Toshiba GL-1020 - page 254

    07_Con tHardwa reErrors.fm Modif ied: 8/16/0 2 T empl ate V ersion 1 .0 254 GL-1 020 Administrat or’s Guide Incomp atible OS Message Problem D escript ion During a c ontroll er softwar e update, the foll owing message scr een is disp laye d: Correc tive Acti on 1P r e s s Ye s to update t he OS software. I f you don’ t have the latest version, ...

  • Toshiba GL-1020 - page 255

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 255 T ROU BLESHOOTIN G NETWORK ERRORS If you ca nnot prin t to the e -STUDIO550-810 Electroni c Document Processi ng System from a netwo rk-connec ted workstat ion, and you have rul ed out both faulty or malfu nctioning hardware a nd incorr ectly install ed or conf igure d software as the c ...

  • Toshiba GL-1020 - page 256

    07_Con tNetwork Errors.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 256 GL-1 020 Administrat or’s Guide CANNO T SEE GL-10 2 0 DEV ICE Problem D escript ion After i nstalli ng and conf iguring t he GL-1020 con t roller , you cannot se e it on the network. Thi s could be t he result of control ler problems, but is more likely to be ca used by ne ...

  • Toshiba GL-1020 - page 257

    07_Con tNetwork Errors.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 257 Incompatible network protocol s etup 3 Print out a configuration page. Make sur e there are not any disc repanc ies or incons istenci es between the current GL-1020 setting s and your ne twork setti ngs. Chang e the GL -1020 setting s, if n ...

  • Toshiba GL-1020 - page 258

    07_Con tNetwork Errors.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 258 GL-1 020 Administrat or’s Guide CANNO T PRINT T O GL-1020 DEVICE Problem D escript ion Y ou are un able to pr int to t he GL-1020 controll er . Using the T roubleshoo ting chec klist, Cannot Pri nt fr om Client o n page 233, you have narrowed the probl em down to a networ ...

  • Toshiba GL-1020 - page 259

    07_Con tNetwork Errors.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 259 UNKNOWN GL -1020 NETWORK SET TINGS Problem D escript ion There ar e several ways you can check o r change t he current network s ettings configure d for the GL-1020: n Print ou t a configurati on page fr om the copi er ’ s control panel. ...

  • Toshiba GL-1020 - page 260

    07_Con tNetwork Errors.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 260 GL-1 020 Administrat or’s Guide n Access t he protoco l and devic e settings from the copier’ s control panel. Refer t o Modifying Pr otocol Settings us ing the Contr ol Panel on pag e 42. n Use the e mbedded web- based admin istration utilit y , T opAccess, to view cu r ...

  • Toshiba GL-1020 - page 261

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 261 T ROU BLESHOOTIN G CLIENT ERRORS Any proble m that a rises when using T OSHIBA GL-102 0 client softwar e, including GL- DocMon Help sys t em or any of the T OSHIBA print o r scan drivers falls und er the ca tegory of a clie nt error . A s ubse t of cl ien t erro rs, th ose r elati ng t ...

  • Toshiba GL-1020 - page 262

    07_Con tSoftwareErr ors.fm Modified : 8/16/02 T empl ate V ersion 1 .0 262 GL-1 020 Administrat or’s Guide GENERA L SOF TWARE ERROR CON DITIO NS Sof tware Ge neral Protection Fault Problem D escript ion A General Protecti on Fault ca n occur for many re asons a nd general ly causes the applicati on to ter minate, losin g any unsave d changes. If ...

  • Toshiba GL-1020 - page 263

    07_Con tSoftwareErr ors.fm Modified : 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 263 Inva lid F ile Hand le Problem D escript ion This cond ition ma y arise d ue to a netw ork proble m, disk I/O error , or software bug . It is most likely the result o f an unrecove rable disk err or . Correc tive Acti on 1 Run ScanDis k, or ...

  • Toshiba GL-1020 - page 264

    07_Con tSoftwareErr ors.fm Modified : 8/16/02 T empl ate V ersion 1 .0 264 GL-1 020 Administrat or’s Guide Correc tive Acti on Restore the softwa re from a r eliable backup sour ce or fr om the origina l distr ibution CD-R OM. ...

  • Toshiba GL-1020 - page 265

    07_T A Errors.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 265 T OPACCES S ERROR C ONDITIONS Cannot Int erpret Mes sage Log Errors Problem D escript ion The Message Log page displays the list of error , warning, and informat ional mess ages gener ated by t he control ler . By selecting an indiv i dual ent r y in ...

  • Toshiba GL-1020 - page 266

    07_T A Errors.fm Modifie d: 8/16/02 T empl ate V ersion 1 .0 266 GL-1 020 Administrat or’s Guide Correc tive Acti on 1 Only use T OSHIBA drivers, PPD f ile (Maci ntosh), and Uni x filt ers to print t o th e TOSHIB A co ntroll er . For i nstru ctio ns o n inst allin g TOSHIB A c lient softw are, refer to the GL- 1020 Operator’ s Guide (Basic ) . ...

  • Toshiba GL-1020 - page 267

    07_ContClientErrors.fm Mo dified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 267 GL-DOC MON ERROR CON DITIONS GL-DocMon St atus: “The GL-1020 is not responding” Problem D escript ion The stat us bar re ads, “The GL-1020 is n ot respond ing” and the broken co nnection i con is di splayed i n the task bar . T ec hnica ...

  • Toshiba GL-1020 - page 268

    07_ContClientErrors.fm Mo dified: 8/16/02 T empl ate V ersion 1 .0 268 GL-1 020 Administrat or’s Guide 4 If the IP /IPX Addr ess di spl ayed in the Discovery page is correct , and the b roken conne ction persists, ‘ ping’ to that I P address to see if the GL-1020 respon ds. 5 In the un likely e vent that the GL- 1020 does not return a respons ...

  • Toshiba GL-1020 - page 269

    07_ContClientErrors.fm Mo dified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 269 A confir mation messa ge appears . Sample Reboot Check sc reen on copier contr ol panel 4P r e s s YES to procee d. The contr oller go es of fline while re booting and the LCD touch sc reen disp lays first Shut-down in progress and then Startin ...

  • Toshiba GL-1020 - page 270

    07_ContClientErrors.fm Mo dified: 8/16/02 T empl ate V ersion 1 .0 270 GL-1 020 Administrat or’s Guide n The job i s queued on the W indows ® opera ting syst em pr int spooler . n The job may b e held in the Novel l print queue. n A copier error pre vents printing. Correc tive Acti on n Check the devic e locati on to se e if the re real ly sh ou ...

  • Toshiba GL-1020 - page 271

    07_ContClientErrors.fm Mo dified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 271 GL-DOC MON ERROR MES SAGES Document is uns erviceable Unless t here is a hardware err or , a job is con sidered “unservi ceable” if th e control ler does n ot supp ort the f eatures select ed for th e job. This most oft en occurs when you u ...

  • Toshiba GL-1020 - page 272

    07_ContClientErrors.fm Mo dified: 8/16/02 T empl ate V ersion 1 .0 272 GL-1 020 Administrat or’s Guide Printer door is open Consult T opAccess to f ind out whic h door is o pen. Printing automa ticall y resumes when you shut t he door . Printer requi res attention An error has occurr ed on the c opier . Go to the co pier ’ s co ntrol panel t o ...

  • Toshiba GL-1020 - page 273

    07_Print PrinterD riverEr rors.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 273 PRINT ER DRIVE R INST ALLATION ER ROR MESS AGES Setup Needs t o Copy Windows NT ® File s Problem D escript ion The wrong po rt type was sele cted from t he Printe r Ports di alog. Correc tive Acti on 1C l i c k Cancel until the Add ...

  • Toshiba GL-1020 - page 274

    07_Print PrinterD riverEr rors.fm M odified: 8/16/02 T empl ate V ersion 1 .0 274 GL-1 020 Administrat or’s Guide Location Does Not Cont ain Information About Y our Hard wa re Problem D escript ion The p ath to the *. inf fi le se lecte d dur ing drive r insta llat ion is too far away . In other wo rds, th ere are t oo many char acters i n the di ...

  • Toshiba GL-1020 - page 275

    07_Print PrinterD riverEr rors.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 275 Correc tive Acti on 1 Op en the Print ers fo lder f rom th e Co ntrol P anel . 2 Rig ht-cl ick the TOSHIB A p rinte r dr ive r ico n. 3 Sel ect Pro perties from the short cut menu. 4 Depending on the operating system, select th e fol ...

  • Toshiba GL-1020 - page 276

    07_Print PrinterD riverEr rors.fm M odified: 8/16/02 T empl ate V ersion 1 .0 276 GL-1 020 Administrat or’s Guide Cannot Remember Document Password Problem D escript ion There is no way to obt ain the Doc ument Identif ication Number (DIN ) for a Pr ivate Prin t job afte r it h as b een s ent. A pri vate prin t job re main s in th e que ue u ntil ...

  • Toshiba GL-1020 - page 277

    07_Scan TWAINDriverError s.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 277 T WAIN DR IVER ERR ORS Cannot Find the GL-1020 Problem D escript ion: Cannot fi nd the cont roller using the Search button. Correc tive Acti on: Confirm t hat the us er works tation a nd control ler are pro perly connecte d to the Net BI ...

  • Toshiba GL-1020 - page 278

    07_Scan TWAINDriverError s.fm M odified: 8/16/02 T empl ate V ersion 1 .0 278 GL-1 020 Administrat or’s Guide Correc tive Acti on: The GL- TW AIN Driver is c arefull y tested wi th sever al TW AIN- compliant applica tions. Some a pplicati ons need t o be configur ed to connec t to the GL- TW AIN Driver . See the Sc an Readme fil e for support ed ...

  • Toshiba GL-1020 - page 279

    07_Scan TWAINDriverError s.fm M odified: 8/16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 279 ...

  • Toshiba GL-1020 - page 280

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 280 T ROU BLESHOOTIN G OUTPUT ERRORS There ar e several reasons wh y a job may not print a s expec ted, several of which a re relat ed to appl ication limitati ons. Other reasons includ e confl icting or err oneous dr iver s ettings or hardware limit ation s. This chap ter describes severa ...

  • Toshiba GL-1020 - page 281

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 281 JOB SUBMI TTED BU T NEVER PRINTED Problem D escript ion There are many reasons why a job sent to the GL-1 020 controll er may not pri nt, sever al of whic h relate to hardwar e or networ k problems. However , if y ou have bee n able to pri n ...

  • Toshiba GL-1020 - page 282

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 282 GL-1 020 Administrat or’s Guide option i s enable d and someone pres ses S TA RT on the copie r ’ s control panel. This forc es the jo b to continue on t he defa ult paper si ze. For more informati on about s e tting t he Auto Continue option, refer t o T opAccess onl ine ...

  • Toshiba GL-1020 - page 283

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 283 Multiple Copies S tapled T ogether Problem D escript ion Some app licatio ns, such as Microsoft W ord and Excel, t reat multipl e copy prin t jobs as one big job if th e Collate op tion is enabled from the app lication and st apling i s enab ...

  • Toshiba GL-1020 - page 284

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 284 GL-1 020 Administrat or’s Guide All Copies of Proof Pri nt Job Printed T ogether Problem D escript ion Selecti ng the Collate option i n W ord 95 caus es multip le copy jobs , includi ng Proof Pr int jobs, to be s ent as a s ingle job . Correc tive Acti on Select Coll ate f ...

  • Toshiba GL-1020 - page 285

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 285 Image Overlay File Delet ed Problem D escript ion A common misco nception is that press ing Delete Overlay from the driver’ s Image Ov erlay pro perties sheet only removes the I mage Over lay fi le fr om th e driv er ’s Overlay list, whe ...

  • Toshiba GL-1020 - page 286

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 286 GL-1 020 Administrat or’s Guide For do uble-sid ed printi ng from the LCF , load the pa per face d own as shown. Loading letterhead in the front-load cassettes For si ngle -sid ed pr inting fro m the fr ont -load cas sette s, loa d the paper fa ce down. For do uble-sid ed p ...

  • Toshiba GL-1020 - page 287

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 287 Correc tive Acti on This is expected be havior . The banner page is s ent as a separ a te print j ob so that output options applied t o the prin t job are not applied to the ban ner page as well. Otherwise, t he banner pages would be stapled ...

  • Toshiba GL-1020 - page 288

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 288 GL-1 020 Administrat or’s Guide Wr ong Font s Print Problem D escript ion The document ’ s fo nts are no t availa ble on the GL-1020 control ler . Correc tive Acti on Check the Fonts prope rties s heet to make sure the Use Device T rueT ype Fonts ch eck box is desel ected ...

  • Toshiba GL-1020 - page 289

    07_Con tOutputE rrors.fm Modifi ed: 8/16/ 02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 289 Booklet Print s on Wrong Size Paper Problem D escript ion This prob lem results fr om conflicting ap plicati on and driv er setti ngs. For example, Micr osoft W ord support s booklet print ing from withi n the a pplic ati on. Jus t se t the ...

  • Toshiba GL-1020 - page 290

    Part5.fm Modifi ed: 8/16/0 2 T empl ate V ersion 1 .0 290 GL-1 020 Administrat or’s Guide PA R T 5 REFERENCE ...

  • Toshiba GL-1020 - page 291

    T empl ate V ersion 1 .0 GL-102 0 Administrat or’s Guide 291 REFERENC E The i nform atio n th at foll ows i s organ ized f or eas e of refere nce. It include s descript ions of the fields on eac h page of T opAccess, and a glossar y defini ng the ter ms used in t his guide . ...

  • Toshiba GL-1020 - page 292

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 292 GL-1 020 Administrat or’s Guide PART S OF A T OPACCESS P AGE Sample Device page In addit ion to th e logo and g raphics, the hea der area o f a T opAccess pa ge include s: n Device na me, in th is case “ twriter2 0.” n Communicati on status : Ready or Al ert n Onli ne/O ffl ...

  • Toshiba GL-1020 - page 293

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 293 n Link to t he top of t he page n Link to Help ADMINI STRATION T AB Sample Administ ration page As administr ator you can set up the fol lowing propert ies from the Administrat ion page: Device General— provides access to Device (includi ng de ...

  • Toshiba GL-1020 - page 294

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 294 GL-1 020 Administrat or’s Guide Print Se rvices—provide s access to Novel l Prin ting, Mi crosoft Printi ng, LPD Pri nting, IPP Printi ng, Ma c Printin g. W ireless —provides access t o Configur e, WEP Secur ity , W ireless Settin gs. Email—pr ovides acc ess to POP3 Se tt ...

  • Toshiba GL-1020 - page 295

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 295 n Rem ove S oftw are— rem ove soft ware from the c ontro lle r n Backup—bac kup contro ller dat a n Restore— restore control ler data n Dele te File s Noti fica tion This page provid es access to: n Noti ficati on Se tting s n General No t ...

  • Toshiba GL-1020 - page 296

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 296 GL-1 020 Administrat or’s Guide DEVIC E T AB Sample Device page The Device page displ ays import ant summa ry informati on: n Current status of the devi ce and its components a nd accesso ries n A list of al ert in form atio n if an y exis t. n Service personnel contact name an ...

  • Toshiba GL-1020 - page 297

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 297 PREFERE NCES T AB Sample Preferences pag e The Prefe rences pa ge allows you to cu stomize th e date and time format, t he device status r efresh r ate, the job queue refresh ra te, the number of items t o show the l ogs, th e default start p ag ...

  • Toshiba GL-1020 - page 298

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 298 GL-1 020 Administrat or’s Guide PRINT J OBS T AB Sample Print Jobs log The Print Jobs page provides links t o the jobs in the va rious queues. The list di splays j obs based on the job types you select using th e check boxes. Job T ypes The print job type s are: Current— disp ...

  • Toshiba GL-1020 - page 299

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 299 The T ype column onl y appears whe n you’ve sel ected all jobs. On a Proof j obs page an extr a colu mn displays the n umber of cop i es. Both admini strator s and end us ers can e dit this column. Job In formatio n For each job, the list disp ...

  • Toshiba GL-1020 - page 300

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 300 GL-1 020 Administrat or’s Guide Administr ators ca n delete j obs that are not c urrently pri nted, edi t the copy count of pr oof jobs, and rel ease proof and sched uled jobs. End users can delet e jobs th at are not curr ently pri nted, edit t he copy count of proof jobs, and ...

  • Toshiba GL-1020 - page 301

    05_T AR eference .fm Modi fied: 8/16 /02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 301 Job Informat ion The following information can be viewed from the Job Log: Group—dis plays the name of the group for this sca n job. T em plat e—d isplay s th e nam e of th e file that conta ins th e attri butes for the sc an job. Agent—di ...

  • Toshiba GL-1020 - page 302

    GL-102 0 Administr ator’s Guid e 302 GLOSSARY OF T ERMS Definition of Common T erms T erm Definition Access Poi nt (AP) A base station in a wire less LAN. T ypic ally , an AP is a stand-a lone device th at plu gs into an Ethernet hub or server . ACS A utomatic C assette S wit ching. A fea ture wh ere a co pier recog nizes a r equest to print a s ...

  • Toshiba GL-1020 - page 303

    GL-102 0 Administr ator’s Guid e 303 T emp late Master Glossary .fm ADSC A dobe D oc ument S tructu ring C onven tion. A n advanc ed PostS cript optio n that l ets you print each page of a docu ment as a self-co ntained prin t job. ADU A uto- D uple xing U nit. An ac cessory that allo ws dou ble-sided printi ng and co pyin g (option al). Auto Co ...

  • Toshiba GL-1020 - page 304

    T emp late Master Glossary .fm 304 GL-1 020 Administr ator’s Gui de Current Job s The list of al l print and co py jobs curr ently queue d to the selecte d GL-1 020 contr oller . Y ou can view i t using either th e T op Access o r the GL- DocMon a pplicati on. Data Rate In wirele ss networking , the rate at wh ich data packets are transmit ted to ...

  • Toshiba GL-1020 - page 305

    GL-102 0 Administr ator’s Guid e 305 T emp late Master Glossary .fm Dr awer See Casse tte . Driver See Printe r Driver . Duplex The proces s of printi ng on both side s of a she et of paper . For duplex printin g, the copier m ust have an A utom atic D uplex U nit (ADU) ins talled . See als o Simp lex . Ele ctr onic Docum ent Processi ng Sy stem ...

  • Toshiba GL-1020 - page 306

    T emp late Master Glossary .fm 306 GL-1 020 Administr ator’s Gui de GL-1020 The TOSHIB A cont roller us ed to con nect digi tal copier s to a network. A lso referred to as the device or pri nter . Group s ort Sorti ng multi- page, mult i-copy ou tput in to sets or groups . For exampl e, if a 3-page original document i s sorted into fi ve sets, th ...

  • Toshiba GL-1020 - page 307

    GL-102 0 Administr ator’s Guid e 307 T emp late Master Glossary .fm IPX I nternetwork P acket E x change . A NetWare communic ations protoc ol used to r oute mes sages from one nod e to another. IPX packets inclu de netwo rk addres ses and can be routed fr om one network to another . Jobs Log A file that co ntains a histor ical rec ord of the job ...

  • Toshiba GL-1020 - page 308

    T emp late Master Glossary .fm 308 GL-1 020 Administr ator’s Gui de Message Log A file that contains a histori cal recor d of error s and warni ngs that occurr ed on the GL-102 0 contro ller or the co pier . Th e inform ation for eac h mess age incl udes the d ate, subsy stem, an d mess age severi ty . Y ou c an filt er the Me ssage Lo g to list ...

  • Toshiba GL-1020 - page 309

    GL-102 0 Administr ator’s Guid e 309 T emp late Master Glossary .fm Network Pri nting Prin ting from a client workstation r unning a M acintos h, Unix or Window s ® operating system to t he GL -1020 contr oller , wi th the outp ut produced on the con nected TOSHIBA digi tal copie r . NFS N etwork F ile S ystem. A Unix net working pr otocol th at ...

  • Toshiba GL-1020 - page 310

    T emp late Master Glossary .fm 310 GL-1 020 Administr ator’s Gui de PCL P rinter C ontrol L angu age. The command l anguag e for the H P LaserJe t printers . It has be come a de facto standar d used in many p rinters an d typese tters. PC L Leve l 5, intr oduced wi th the LaserJet III in 199 0, also supp orts Compugraphic 's Intell ifont sca ...

  • Toshiba GL-1020 - page 311

    GL-102 0 Administr ator’s Guid e 311 T emp late Master Glossary .fm Private Print A printi ng mode tha t allo ws you to se nd a jo b from yo ur workstation, and then ho ld it until you enter a priv ate DIN from the copie r to release a nd print the job. Proof Pr int A prin ting mode tha t allows you to print onl y the fir st copy of a multi- copy ...

  • Toshiba GL-1020 - page 312

    T emp late Master Glossary .fm 312 GL-1 020 Administr ator’s Gui de Register ed user Any user wh o create s a new user accoun t and logs on to the syst em. Regist ered use rs have access to their ow n privat e fol ders . Remote operati ons Operati ons affecting the contr oller ’s or d igital copier ’s functionali ty that ar e perfor med from ...

  • Toshiba GL-1020 - page 313

    GL-102 0 Administr ator’s Guid e 313 T emp late Master Glossary .fm SNMP S impl e N etwo rk M anagement P ro tocol. A w idely us ed net work monitor ing and con trol protocol. Da ta is passed from SNMP agents, whi ch are h ardware and/ or software process es repor ting activ ity in each network device (hu b, router , brid ge, etc. ) to the workst ...

  • Toshiba GL-1020 - page 314

    T emp late Master Glossary .fm 314 GL-1 020 Administr ator’s Gui de TWAIN T echnolo gy W itho ut A n I nter esting N am e. The de facto standard interf ace betwee n software app lica tions and image ca pturing device s. UNC U nivers al N aming C onven tion. M icrosoft’s conventi on for na ming the com puters o n a PC n etwork. Unregist ered use ...

  • Toshiba GL-1020 - page 315

    GL-102 0 Administr ator’s Guid e 315 T emp late Master Glossary .fm Wirele ss networ k A LAN that u ses ra dio li nks to c onnect po rtable devi ces, such as notebook compute rs, to a l arger wir ed networ k. Acces s points connec ted to an E thernet h ub or se rver tran smit o ver a radi us of several hundred feet, enabl ing user s to roam f rom ...

  • Toshiba GL-1020 - page 316

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 316 INDEX A A4 paper, bypassi ng to prin t on let ter size 95 Add Printer 171 Addr ess B ook sub m enu 294 address b ook choo sing rec ipien ts 197 contact 193 expo rting data 195 group, adding or ed iting 193 impo rtin g data 195 mana ging 1 93 sea ...

  • Toshiba GL-1020 - page 317

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 317 contact delet ing from a ddre ss book 194 in ad dress book 193 information,set ting 82 Cont ext 13 6, 14 0 contro l pane l illustrati on 39 navigati ng 39 setting password 40 controlle r and copi er as network print er 91 deleti ng fi les fro m ...

  • Toshiba GL-1020 - page 318

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 318 GL-1 020 Administrat or’s Guide events setting up noti fication 85 Expor t item on Ad dress B ook s ub menu 294 exportin g address b ook data 195 counters 185 F factory 51 files backing up 219 restorin g 220 fonts setting up for PCL jobs 92 Fra me typ e default setti ngs 36 fra ...

  • Toshiba GL-1020 - page 319

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 319 LDAP services config uring 195 letter size bypas sing to p rint on A4 95 link install software 292 to onli ne hel p 2 93 to top of pa ge 293 toT opAccess Compose r 292 linu xconf 155 log in lin k 292 log out lin k 29 2 logging in contro l pane l ...

  • Toshiba GL-1020 - page 320

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 320 GL-1 020 Administrat or’s Guide Novell NetW are 34 Novell NetW are Administrator 15 Novell printin g setting up 106 NW Admin 132 NW ADMN32. EXE 140 O onl ine 54 Online help 76 onlin e help 76 link to 293 onli ne/of fline s tate 292 Open Cassette 243 Open Door 243 Out of Pape r ...

  • Toshiba GL-1020 - page 321

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 321 Pro of Pr int deleti ng job 63 editin g copy c ount 64 releasing 64 viewin g queue 63 Proof Pri n t jobs mana ging 6 3 Proo f print ing 1 6 prot ocol restoring d efault setti ngs 99 Protoc ol setting s accessing locally 42 AppleT alk 48 IPX/SPX ...

  • Toshiba GL-1020 - page 322

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 322 GL-1 020 Administrat or’s Guide setting up auto power save for copier 89 copier 8 9 copier auto matic shu tdown 90 email 1 12 maximum number of copies 90 networ k print se rvices 106 print sta rtup pa ge 95 raw jobs 92 sort 91 settings Apple T alk 98 device settings sub menu 29 ...

  • Toshiba GL-1020 - page 323

    00_Adm inGuideI X.fm Mo dified: 8 /16/02 T empl ate V ersion 1 .0 GL-102 0 Administr ator’s Gu ide 323 W indows® 98 requiremen ts 6 9, 168 W indows® ME requiremen ts 6 9, 168 W indows® XP requiremen ts 6 9, 169 WINS benefi ts of 34 setting up server 45 W ir eless net working 15 W ireless on the Se tup sub menu 294 W or kgrou p 149 naming 49 ...

Fabbricante Toshiba Categoria All in One Printer

I documenti che otteniamo dal fabbricante del dispositivoToshiba GL-1020 possono essere suddivisi in diversi gruppi. Questi sono tra gli altri:
- disegni tecnici Toshiba
- manuali per l’uso GL-1020
- schede prodotto Toshiba
- opuscoli
- o etichette energetiche Toshiba GL-1020
Tutti sono importanti, ma le informazioni più importanti dal punto di vista di utilizzo del dispositivo possono essere trovate nel manuale per l’uso Toshiba GL-1020.

Un gruppo di documenti denominato manuali per l’uso, è anche suddiviso in tipi più specifici, come: Manuali di installazione Toshiba GL-1020, manuali di manutenzione, brevi manuali o manuali utente Toshiba GL-1020. A seconda delle esigenze, si dovrebbe cercare il documento necessario. Nel nostro sito web, puoi visualizzare il manuale più popolare per l'uso del prodotto Toshiba GL-1020.

Manuali per l’uso simili

Manuale completo del dispositivo Toshiba GL-1020, come deve essere?
Il manuale per l’uso, denominato anche istruzioni per l’uso, o semplicemente il manuale è un documento tecnico progettato per aiutare ad utilizzare Toshiba GL-1020 dagli utenti. I manuali sono di solito scritti da uno scrittore tecnico, ma in un linguaggio accessibile a tutti gli utenti Toshiba GL-1020.

Il manuale per l’uso completo Toshiba, dovrebbe includere vari elementi di base. Alcuni di loro sono meno importanti, come ad esempio: copertina / pagina del titolo o pagina di autore. Tuttavia, la parte rimanente, dovrebbe fornire informazioni importanti dal punto di vista dell'utente.

1. Introduzione e la guida su come utilizzare il manuale Toshiba GL-1020 - All'inizio di ogni manuale, dovremmo trovare indizi su come utilizzare il documento. Dovrebbe contenere informazioni sulla posizione dell’indice Toshiba GL-1020, FAQ o i problemi più comuni : i punti che sono più spesso cercati dagli utenti di ogni manuale
2. Indice - elenco di tutti i suggerimenti per Toshiba GL-1020 che possono essere trovati nel documento corrente
3. Suggerimenti su come utilizzare le funzioni di base del dispositivo Toshiba GL-1020 - che ci dovrebbe aiutare nei primi passi durante l'uso Toshiba GL-1020
4. Troubleshooting - sequenza sistematica delle attività che vi aiuterà a diagnosticare e, successivamente, risolvere i problemi più importanti del Toshiba GL-1020
5. FAQ - domande più frequenti
6. Dettagli di contatto Informazioni su dove cercare il contatto con il fabbricante / servizio Toshiba GL-1020 in un dato paese, se il problema non può essere risolto da noi stessi.

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Se non hai risolto il problema con Toshiba GL-1020 con l'aiuto del manuale che hai trovato, fai una domanda utilizzando il modulo sottostante. Se un utente ha avuto un problema simile con Toshiba GL-1020 è probabile che voglia condividere il modo di risolverlo.

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