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American Power Conversion SYMSTRF3I - page 1
Symmetr a TM User Manual 380V/400V/415V - 3:1 F rame Model: SYMSTRF3I ...
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American Power Conversion SYMSTRF3I - page 2
Limited War r anty American P ow er Conv ersion (APC) warrants its products to be free from d e fects in mate rials and workmanship for a period of one year from the date of purc hase. I ts oblig ation under this warranty is limited to re pair ing or replacing, at its own sole option, any suc h defective p roducts. T o obtain serv ice unde r war ra ...
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American Power Conversion SYMSTRF3I - page 3
T a ble of Contents Safety Infor mation Safety Sy mbols Sa fet y Infor ma tion Radio Fr equency Interfer ence Operation Sym bols Intr oduction We l c o m e System Comp onen ts M o del Specific Details Basic Operat ion Glossary of Symmetr a TM Te r m s Site Requirements Operating Spa ce R equirements Structural Requir ements Envir onmental Req uirem ...
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American Power Conversion SYMSTRF3I - page 4
Notes ...
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American Power Conversion SYMSTRF3I - page 5
Safety Information - Page 1 990-7162-001 Saf ety Inf or ma tion Saf ety Symbols W ar ning! Safety Infor mation n The Symmetra TM contains an internal energy source. Hazardous voltage can be present even when discon- nected from the utility power source. n READ AND SA VE THIS USER ’S MANU AL - This U ser's Manual provides safety , installatio ...
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American Power Conversion SYMSTRF3I - page 6
Page 2 - Safety Information 990-7162-001 n Do not dispose of batteries or battery modules in a fire. The batteries may explode. Return all battery modules to APC or to an app ropriate recy cling center . n Do not open or mutilate battery modules or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. n Battery modules a ...
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American Power Conversion SYMSTRF3I - page 7
Introduction - Page 1 990-7163-001 Intr oduction Welcome! Congratulations for your purchase of a Symmetra TM P ow er Arra y! Th e Sym metra TM is a UPS syste m w ith redundant and modular pow er , batter y and intelligence components. I t is the finest protection a vailable to safeguard a datacenter and important data against the unpredictability o ...
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American Power Conversion SYMSTRF3I - page 8
Page 2 - Introduction 990-7163-001 System Components ...
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American Power Conversion SYMSTRF3I - page 9
Introduction - Page 3 990-7163-001 a r t e m m y S M T t n e n o p m o C n o i t p i r c s e D e l u d o M r e w o P a r t e m m y S e h t o t n i s e d i l S . t i n u g n i s s e c o r p r e w o p t n e r r u c g n i t a n r e t l a A V k 4 A M T . e m a r f e l u d o M y r e t t a B a o t n i s e d i l S . e r u s o l c n e c i t s a l p a e d i ...
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American Power Conversion SYMSTRF3I - page 10
Page 4 - Introduction 990-7163-001 Model Specific Details ( SYMSTRF3I ) ...
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American Power Conversion SYMSTRF3I - page 11
Introduction - Page 5 990-7163-001 a r t e m m y S M T s t n e n o p m o C : l e d o M o T c i f i c e p S I 3 F R T S M Y S n o i t p i r c s e D r e k a e r B t i u c r i C t u p n I t s n i a g a m e t s y s e h t s t c e t o r P . e c r u o s r e w o p y t i l i t u e h t o t a r t e m m y S s t c e n n o C . e d o m e n i l n o e h t n i n e h ...
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American Power Conversion SYMSTRF3I - page 12
Page 6 - Introduction 990-7163-001 Basic Operation The internal architecture of the Symmetra TM system is comprised of a control and interface system (intelligence modules and several user interface options) that monitors and controls a power processing system (power modules) and a battery source (battery modules). The relationship between these fu ...
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American Power Conversion SYMSTRF3I - page 13
Introduction - Page 7 990-7163-001 Glossar y of Symmetr a TM T e r m s Extended Run Battery Frame - An accessory that increases the battery capacity of a system. M ultiple Extended Run frames can be connected to a single Symmetra TM to significantly increase run time. Hot-Swappable - Modules are “hot-swappable” w he n the y can be replaced safe ...
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American Power Conversion SYMSTRF3I - page 14
Page 8 - Introduction 990-7163-001 ...
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American Power Conversion SYMSTRF3I - page 15
Site Requirements - Page 1 990-7164-001 Site R equir ements Operating Space Requirements The Symmetra TM is 23.5” (60cm) wide, and 27.5” (70cm) deep. No space is required on the sides of the Symmetra TM frame. Rear Clearance n A minimum of 12" (30 cm) of clearance is required behind the frame for adequate airflow . n The system enable swit ...
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American Power Conversion SYMSTRF3I - page 16
Page 2 - Site Requirements 990-7164-001 Str uctur al Requirements Symmet ra TM components ar e heavy . Use this table t o determine the total weight of the syste m. a r t e m m y S M T t n e n o p m o C t h g i e W ) g k ( b l s n o i s n e m i D t c u d o r P ) m c ( s e h c n i H x D x W : e t o N . s e l u d o m h t i w d e d a o l y l l u f s e ...
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American Power Conversion SYMSTRF3I - page 17
Site Requirements - Page 3 990-7164-001 En vir onmental Requirements Install S y mmetra TM in a temperature contro l led, clean, dry , and pr otected indoor area that is fr ee of conductive contaminants. T he en v iro nment must have adequate airflow , and be free of corrosi ve fumes. n o i t i d n o C l a t n e m n o r i v n E e g n a R e l b a t ...
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American Power Conversion SYMSTRF3I - page 18
Page 4 - Site Requirements 990-7164-001 Electrical Requirements - Input/Output a r t e m m y S M T t n e n o p m o C g n i r i W e g a t l o V ) C A V ( t n e r r u C d a o L l l u F t n e r r u c r e v O n o i t c e t o r P ) l a n r e t x E ( m u m i n i M e z i S e r i W h t r o N n a c i r e m A s l e d o M F I N I M Y S t u p n I V 8 0 2A 0 4 ...
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American Power Conversion SYMSTRF3I - page 19
Site Requirements - Page 5 990-7164-001 Electrical Requirements - EPO Switch The Symmetr a TM P owe r Arr a y can b e c onne cted to either a dry contact or 24Vdc Emerge ncy P ower Off switch. The te r minal c onne ctions for the EPO switch are p hysically isolate d from the primar y cir cuitr y of the P ower Array system. EPO S pecifications The E ...
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American Power Conversion SYMSTRF3I - page 20
Page 6 - Site Requirements 990-7164-001 Electrical W iring Over view ...
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American Power Conversion SYMSTRF3I - page 21
Receiving and Unpacking - Page 1 990-7165-001 R eceiving and Unpac king R eceiving the Symmetr a TM The S y mmetr a TM P ower A r ray frame and modular c o mponents ar e shipped on a number of pallets, dependant on the co nfigur ation or dered. V erify that labeled box es match the pur chase order . Consider the system c omponent shipping weights a ...
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American Power Conversion SYMSTRF3I - page 22
Page 2 - Receiving and Unpacking 990-7165-001 Mo ving T he Symmetra TM F r ame and Modules The frame (bolted to the pallet), should be posit ioned with a pallet jack or a fork lift. Leav e enough space to unpack the frame, install the ramp , and f or two people to roll it onto the floor . The Symmetr a TM frame can b e move d over a flat, smooth fl ...
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American Power Conversion SYMSTRF3I - page 23
Receiving and Unpacking - Page 3 990-7165-001 Unpacking the Symmetr a TM Frame 1. Remov e packaging materials and the gril l co vers. U se care to pr e ve nt scr atching the s ur fac e of the fr ame. 2. Lo cat e the pallet r amp that is shipped beneath the top corr og ate d shipping cover . 3. Follow the st eps below to r emove the frame from the p ...
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American Power Conversion SYMSTRF3I - page 24
Page 4 - Receiving and Unpacking 990-7165-001 ...
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American Power Conversion SYMSTRF3I - page 25
Electrical Installation - Page 1 990-7166-001 Electrical Installa tion Model: SYMSTRF3I The following procedures must be performed by a qualified electrician! W iring the three phase SYMSTRF3I S y mmetra TM includes: 1. Connecting 380V , 400V , or 415V three phase input wir ing fr om a dedicated circuit 2. Connecting 220V , 230V , or 240V sing le p ...
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American Power Conversion SYMSTRF3I - page 26
Page 2 - Electrical Installation 990-7166-001 Electrical Requirements a r t e m m y S M T t n e n o p m o C g n i r i W e g a t l o V ) C A V ( t n e r r u C d a o L l l u F t n e r r u c r e v O n o i t c e t o r P ) l a n r e t x E ( m u m i n i M e z i S e r i W l a n o i t a n r e t n I l e d o M 1 : 3 I 3 F R T S M Y S t u p n I s s a p y B h ...
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American Power Conversion SYMSTRF3I - page 27
Electrical Installation - Page 3 990-7166-001 Electrical W iring Ov er vie w ...
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American Power Conversion SYMSTRF3I - page 28
Page 4 - Electrical Installation 990-7166-001 Input/Output W iring I/O Wiring Schematic ...
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American Power Conversion SYMSTRF3I - page 29
Electrical Installation - Page 5 990-7166-001 Input/Output W iring Pr ocedur e 1 . Mount the I nput/Output W iring Panel to the lo wer rear frame panel. No te: The I/O wir ing panel and the cover plate are shippe d in the fr ame access ory package located in the upper rig ht module ba y of the frame. R e move the four mounting screws from the rear ...
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American Power Conversion SYMSTRF3I - page 30
Page 6 - Electrical Installation 990-7166-001 Emer gency P ow er Of f Switch W iring (R equir ed) EPO Wiring Schematic 12 ...
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American Power Conversion SYMSTRF3I - page 31
Electrical Installation - Page 7 990-7166-001 Emer gency P o wer Of f Switch W iring Procedur e 1 . R emove EPO wiring access panel. 2. Determine the ty pe of EPO sw itch to be used: A contact c losure or 24V dc. If a 24V dc EPO switch will be used, r emove the factory installe d jumper . 4. A ttach flexible con duit, or appropriate wire/str ain r ...
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American Power Conversion SYMSTRF3I - page 32
Page 8 - Electrical Installation 990-7166-001 Bypass Balancing T r ansfor mer W iring (Optional) Balancing Transformer Wiring Schematic ...
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American Power Conversion SYMSTRF3I - page 33
Electrical Installation - Page 9 990-7166-001 Bypass Balance T r ansfor mer W iring Procedur e (Optional) 1 . Re move the transformer wir ing panels on the S y mmetra TM frame, and o n the back of the tr ansformer . 2. Mo ve the jumper bar on the frame terminal block up one position. See il l ust ration. 3. Pull the wire through the c onduit. L eav ...
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American Power Conversion SYMSTRF3I - page 34
Page 10 - Electrical Installation 990-7166-001 W iring V erification Pr ocedur e The following procedur e w ill ensure that the S y mmetra TM has been wired pr operly . The el ec trician who per- formed this electrical instal lation should complet e this checklist and deliv er it to the system o p erator . q 1. Apply po wer to the syste m input, an ...
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American Power Conversion SYMSTRF3I - page 35
Electrical Installation - Page 11 990-7166-001 q 4. P ress the “ Escape ” key on the displa y until the top level men u screen appears. Select “ Status. ” Pr essing the ente r key opens the voltage status scr een as illustr ated belo w . Not e : The fault light on the display ma y remain on. Disregard this v isual indicator at this time. q ...
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American Power Conversion SYMSTRF3I - page 36
Page 12 - Electrical Installation 990-7166-001 APC W or ldwide T echnical Suppor t T elephone Number s: APC Headquarters, US T e l: 800-800-4272 APC Argentina T e l: 0800-9-2722 APC A ustralia T e l: +612-9955-9366 Fax: +612-9955-2844 Fr eephone:1 800 652 725 APC A ust ria T e l: 0800 296480 APC Belgium T el: 0800 15063 APC Brazil T e l: 0800-12722 ...
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American Power Conversion SYMSTRF3I - page 37
Start-Up Procedure - Page 1 990-7167-001 Star tup Pr ocedur e Afte r the e lectrical wir ing c onnections are verified, power and batt er y modules can be installed and the Symmetr a TM can begin to delive r conditioned powe r to the output power panel(s). Securing T he F rame - Setting T he Lev eling F eet 1. Locate the frame in its final operatin ...
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American Power Conversion SYMSTRF3I - page 38
Page 2 - S tart-Up Procedure 990-7167-001 P ow er Module Installation 1 . Align the r unners of a power module with the alig nment groov es in the bottom module bay . Firm ly slide the powe r module into the frame until the “ drop-lock” engages. 2 . Swing the flip latc h up and fasten the screw to the pow er module. Do not o vertig hten. 3 . Fo ...
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American Power Conversion SYMSTRF3I - page 39
Start-Up Procedure - Page 3 990-7167-001 Ba tter y Module Installation 1. W ith one person on each side of a batter y module, alig n the runners of a batter y module with the alignment groov es in the bottom mo dule ba y . C arefully slide the batte r y module into the frame until the retaining flange passes through the frame notch. 2. One person c ...
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American Power Conversion SYMSTRF3I - page 40
Page 4 - S tart-Up Procedure 990-7167-001 System Star tup Pr ocedure 1. Appl y input power to the syst em from the utilit y po wer source. 2. Switch the input cir cuit breake r(s) and the system enable switch on. 3. W ait appro ximately 15 seconds t o al low the syst em intelligence module to boot up and complete a startup sequ ence. 4. Open the to ...
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American Power Conversion SYMSTRF3I - page 41
Configuration and Advanced Operation - Page 1 990-7168-001 Configur a tion and Advanced Oper a tion Configur a tion Display Settings n The P owe rView displa y date/time should be set to ensure an accurate set of recor ds in the event log. The beeper v olume and screen co nt rast can be adjusted t o me et y our par ticular site nee ds. n A password ...
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American Power Conversion SYMSTRF3I - page 42
Page 2 - Configuration and Advanced Operation 990-7168-001 Advanced Oper ation Control Functions Symmetra requires y ou to use the “pow er load on/off ” function to deliv er power t o the load equipment. Other control functions allow y ou to conduct a syst em self test, test/control exte rnal communications by simulating a powe r failure, and c ...
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American Power Conversion SYMSTRF3I - page 43
Appendix A - The PowerView Interface - Page 1 990-7169-001 Appendix A T he P o w erV iew Interf ace It is easy to use the P ow erView to command, monitor and configur e the Symmetra TM P owe r Array syste m. The interface is so intuitiv e that e v en first-t ime users get up to speed quickly . n The P owerV iew default language is English. I t can ...
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American Power Conversion SYMSTRF3I - page 44
Page 2 - The PowerView Interface - Appendix A 990-7169-001 P ow erV iew Components t n e n o p m o C w e i V r e w o P n o i t p i r c s e D 1 ) n e e r g ( D E L N O D A O L . r e w o p g n i v i e c e r s i t n e m p i u q e d a o l e h T 2 ) w o l l e y ( D E L Y R E T T A B N O y r e t t a b e h t m o r f d e i l p p u s g n i e b s i r e w o P ...
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American Power Conversion SYMSTRF3I - page 45
Appendix A - The PowerView Interface - Page 3 990-7169-001 Langua ge Configur ation T o c hange the Po werView displa y language, an int er nal EPR OM chip must b e r epla ce d. Language Chip Replacement Procedure 1 . Re move four scr e ws to separate the r ear cove r from the P owe rView . 2. Locat e the language EPROM chip . It is adjacent t o a ...
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American Power Conversion SYMSTRF3I - page 46
Page 4 - The PowerView Interface - Appendix A 990-7169-001 T he Star tup Scr een The factor y default startup screen is opened by pr essing the escape key . It displays the following information: n F uel Per centage - the perce ntage of battery capa city (fuel) that is presently a vailable. n Load P ercentage - the per centage of syste m capacit y ...
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American Power Conversion SYMSTRF3I - page 47
Appendix A - The PowerView Interface - Page 5 990-7169-001 l o r t n o C n o i t c n u F f f O / n O d a o L n r u T . t n e m p i u q e d e t c e n n o c o t r e w o p t u p t u o f o y r e v i l e d r o f l o r t n o c m e t s y s e h T t s e T f l e S o D s i m e l b o r p a f I . s c i t s o n g a i d - f l e s l l a h g u o r h t s n u R . t s ...
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American Power Conversion SYMSTRF3I - page 48
Page 6 - The PowerView Interface - Appendix A 990-7169-001 P ow erV iew Commands (contin ued) p u t e S n o i t c n u F s n o i t p O n w o d t u h S . e r u l i a f r e w o p y t i l i t u a f o t n e v e e h t n i s r e t e m a r a p n w o d t u h s e h t s t e S r u D t t a B w o L e h t e r o f e b s e t u n i m f o r e b m u n s i h t d n u o ...
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American Power Conversion SYMSTRF3I - page 49
Appendix A - The PowerView Interface - Page 7 990-7169-001 P ow erV iew Commands (contin ued) s e i r o s s e c c A a r t e m m y S e h t f o k c a b e h t t a t r o p e c a f r e t n i r e t u p m o c e h t o t d e t c e n n o c s i w e i V r e w o P e h t n e h w d e s u y l n O M T . e m a r f S P U e r u s a e M e h t s r o t i n o M t o l S t ...
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American Power Conversion SYMSTRF3I - page 50
Page 8 - The PowerView Interface - Appendix A 990-7169-001 P ow erV iew Commands (contin ued) y a l p s i D n o i t c n u F s n o i t p O e m i T / e t a D . e t a d d n a e m i t t c e r r o c e h t t e S d n a ) r a e y : h t n o m : y a d ( y y : m m : d d ) e t u n i m : r u o h ( m m : h h d r o w s s a P . s e g n a h c n o i t a r u g i f n ...
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American Power Conversion SYMSTRF3I - page 51
Appendix A - The PowerView Interface - Page 9 990-7169-001 P ow erV iew Commands (contin ued) ) s c i t s o n ( g a i D n o i t c n u F s c i t s o n g a i D d n a t l u a F . t l u a f t a h t f o n o i t a m r o f n i c i t s o n g a i d d n a t l u a f m e t s y s t n e r r u c y a l p s i D e l u d o M e c n e g i l l e t n I . n o i t a m r o ...
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American Power Conversion SYMSTRF3I - page 52
Page 10 - The PowerView Interface - Appendix A 990-7169-001 n The P owe r V ew ca bl e must b e d sconnecte d f rom t h e P ow er V ew bef ore procee d ng. W all Mounting the Po werVie w U se the template belo w to install the P owerV iew on a wall: 1. Note the four mounting slots molde d into the back of the P owerV iew . 2. Secure four large scr ...
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American Power Conversion SYMSTRF3I - page 53
Appendix B - Troubleshooting - Page 1 990-7170-001 Appendix B T r oubleshooting The P owerV iew reports v arious messages on the displa y , including alarm status and changes in syst em configura- tion. This sect ion lists all P owerV iew display messages, what each means, and an ap propriate correctiv e act ion. Not e : M ore than one of these mes ...
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American Power Conversion SYMSTRF3I - page 54
Page 2 - T roubleshooting - Appendix B 990-7170-001 w e i V r e w o P e g a s s e M g n i n a e M n o i t c A e v i t c e r r o C l a r e n e G s u t a t S . d e s a e r c n i s e i r e t t a b f o # n e e b s a h e l u d o m y r e t t a b e n o t s a e l t A . m e t s y s e h t o t d e d d a . y r a s s e c e n n o i t c a e v i t c e r r o c o N ...
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American Power Conversion SYMSTRF3I - page 55
Appendix B - Troubleshooting - Page 3 990-7170-001 w e i V r e w o P e g a s s e M g n i n a e M n o i t c A e v i t c e r r o C e l u d o M e r u l i a F e l u d o M y r e t t a B d a B d n a , d e l i a f s a h e l u d o m y r e t t a b A . t n e m e c a l p e r s e r i u q e r e l u d o m r o f C x i d n e p p A o t r e f e R . e r u d e c o r p ...
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American Power Conversion SYMSTRF3I - page 56
Page 4 - T roubleshooting - Appendix B 990-7170-001 w e i V r e w o P e g a s s e M g n i n a e M n o i t c A e v i t c e r r o C s s a p y B k c u t s r o t c a t n o c s s a p y B . n o i t i s o p e n i l - n o n i a r t e m m y S M T e n i l - n o e h t n i k c u t s s i . s s a p y b o t o g t o n n a c d n a , n o i t i s o p r o , r e d i v ...
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American Power Conversion SYMSTRF3I - page 57
Appendix B - Troubleshooting - Page 5 990-7170-001 w e i V r e w o P e g a s s e M g n i n a e M n o i t c A e v i t c e r r o C l a r e n e G t l u a F d e d e e c x e p m e T l a n r e t n I , t l u a F s t i m i l l a m r o n e r o m r o e n o f o e r u t a r e p m e t e h T . t o h o o t s i s e l u d o m y r e t t a b r e f e R . s e l u d o m ...
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American Power Conversion SYMSTRF3I - page 58
Page 6 - T roubleshooting - Appendix B 990-7170-001 ...
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American Power Conversion SYMSTRF3I - page 59
Appendix C - Module Replacement - Page 1 990-7171-001 Appendix C Module R eplacement The battery and power modules and the main inte llig enc e and redundant intelligence modules ar e user replace- able. If a power or main int elligence module fails and a “r edundant” module is present, the failed module can b e replaced without inte r rupting ...
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American Power Conversion SYMSTRF3I - page 60
Page 2 - Module Replacement - Appendix C 990-7171-001 T echnical Suppor t & Obtaining Re placement Module T o obtain a r eplacement module o r for technical assistance, contact APC technical support. A tec hnician can help diagnose a problem o ver the t e leph one and can facilitate obtaining replace ment modules. * W hen contacting APC, be pre ...
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American Power Conversion SYMSTRF3I - page 61
Appendix C - Module Replacement - Page 3 990-7171-001 Ba tter y Module Replacement 1. Re move the appropriat e g rill cov er . The battery module bays ar e labeled on the cente r spine b ehind the grill covers . 2. Battery modules are designed with a “ drop lock ” that holds them securel y in the frame. Slightly lift the front handle of the bat ...
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American Power Conversion SYMSTRF3I - page 62
Page 4 - Module Replacement - Appendix C 990-7171-001 P ower Module R eplacement 1. Re move the appropriate gril l c over . The p ower module ba ys are labeled on the cent er spine of the fr ame, behind the grill cov ers. No te: If replacing a non-redundant power module, or if the failed power module is the only power mo dule, the Symmet ra TM must ...
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American Power Conversion SYMSTRF3I - page 63
Appendix C - Module Replacement - Page 5 990-7171-001 Main Intelligence Module Replacement 1. R emove the grill cov er from the top lev el of the P ower Array . The intelligence module r esides under the r e dundant inte l ligenc e module in the upp er right corner of the frame. No te: If a functioning RIM is installed, it w ill pr ov ide limited c ...
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American Power Conversion SYMSTRF3I - page 64
Page 6 - Module Replacement - Appendix C 990-7171-001 ...
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American Power Conversion SYMSTRF3I - page 65
Appendix D - Specifications - Page 1 990-7172-001 Appendix D Specifica tions n o i t a r e p O m e t s y S - f l e S , e l b a l a c S , t n a d n u d e R e r a h c i h w s e l u d o M e l b a p p a w S - t o H g n i v a h y a r r A r e w o P . t n a r e l o t - t l u a F d n a g n i s o n g a i d y g o l o p o T . n o i t c e r r o C r o t c a F r ...
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American Power Conversion SYMSTRF3I - page 66
Page 2 - Specifications - Appendix D 990-7172-001 s n o i t a c i f i c e p S t u p t u O e g a t l o V t u p t u O l a n i m o N e r i w 3 , e s a h p 1 , z H 0 6 / 0 5 , C A V 0 4 2 / 0 3 2 / 0 2 2 ) W k ( A V k r e w o P t u p t u O ) W k 2 . 1 1 o t 8 . 2 ( A V k 6 1 - 4 r o t c a F r e w o P d a o L 1 - 0 y c n e u q e r F t u p t u O g n i n ...
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American Power Conversion SYMSTRF3I - page 67
Notes ...
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American Power Conversion SYMSTRF3I - page 68
Serial Number s: (Please r ecord upon r eceipt of the Symmetra TM System.) (L1) (L2) (L3) (L4) (L5) Frame Serial N umb er: Pow e r Vi e w Serial Number: P ower Module Serial Numbers: Main I ntelligen ce M o dule Serial Number: Red undant Intelligence M o dule Serial Number: Batter y M odule Serial Numbers: (R2) (R3) (R4) (R5) APC Headquarters, US T ...
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