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Samsung DS-5000 - page 1
www .samsung.com/bcs F eatures & Specifications Line Groups 9 Local/LCR 800 ____________________________ 801 ____________________________ 802 ____________________________ Station Groups 501 _____________________________ 502 _____________________________ 503 _____________________________ 504 _____________________________ P aging Zones - Dial 55 ...
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Samsung DS-5000 - page 2
05/2009 DS 5000 Series User Guide For O fficeSer v ™ 100, O fficeSer v ™ 500, and O fficeSer v ™ 7000 S eries ds_phones.qxp 5/27/2009 3:54 PM Page 1 ...
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Samsung DS-5000 - page 3
Samsung T elecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung T elecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Samsung T elecommunications America discla ...
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Samsung DS-5000 - page 4
T ABLE OF C ONTENT S ABOUT THIS BOOK .................................................................................... 1 THINGS Y OU SHOULD KNO W ................................................ 2–8 ASSEMBLING Y OUR KE Y SET ........................................................ 9 DS 5000 KE Y SET S SETUP .................................... ...
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Samsung DS-5000 - page 5
DIALING FEA TURES Sp eed D ialing .................................................................................................................. 24 Pr o gr amming P ersonal S p eed Dial N umb ers .............................................. 24–25 One T ouch S p eed D ialing ................................................................... ...
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Samsung DS-5000 - page 6
CUST OMIZING Y OUR KE Y SET AME P assw or d ................................................................................................................ 39 A ut o C amp-On ................................................................................................................ 39 S elec t R ing T one ..................................... ...
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Samsung DS-5000 - page 7
SPECIAL APPLIC A TION MENU .................................................. 58 M enu Options.........................................................................................................58–60 Out going C all L o g ....................................................................................................58 Inc oming Call L o ...
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Samsung DS-5000 - page 8
ABOUT THIS BOOK Samsung’ s new DS 5000 Series is part of the O fficeServ 100, OfficeServ 500, and OfficeSer v 7000 Series. The DS 5000 keysets incorpor ate an L CD screen, which pro vides important infor- mation for the user , to make using the keyset easier and more conv enient. Y our keyset is the most visible par t of your telephone system. Pl ...
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Samsung DS-5000 - page 9
2 THINGS Y OU SHOULD KNO W USER ORIENT A TION The DS Series keysets incorporate buttons or “k eys” that are used to access or acti- vate the man y features of your office phone system. The DS 5021D keysets incor- porate 21 progr ammable buttons. These 21 buttons are arr anged in three rows of seven across the face of the keyset. Any of the syst ...
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Samsung DS-5000 - page 10
3 Some simple rules to remember: • Any steady LED indicat es the line or feature is in use . • A fast flashing green LED indicates a new call ringing in. • A slow flashing green or red LED indicates a call is on hold . • A slow flashing amber LED indicates a recall to y our keyset. SPEAKERPHONE All DS keysets are speakerphones. Pressing the ...
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Samsung DS-5000 - page 11
C ONFERENCE BUT T ON The C ONFERENCE button allows the user to set up a call with up to 5 parties (sta- tion or trunk). TRANSFER BUT T ON T ransfer is used to send any call t o another extension in one of two ways. Y ou can do a screened transfer b y informing the other extension who is calling or you can do a blind transfer without notification. H ...
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Samsung DS-5000 - page 12
• SEND BUT T ON: If the station is programmed for Enblok Dial Mode , when dialing an outside telephone number or internal station number , you must press the SEND button to initiate the call. This button is also used when reviewing recently r eceived or called numbers and answ ering incoming calls. When reviewing recently rec eived calls , contin ...
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Samsung DS-5000 - page 13
6 SY STEM T ONES The system pro vides several t ones to assist you. Some of these tones are already familiar to you. Intercom Dial T one—A steady tone that indicates you can begin dialing. DIAL TONE CONTINUOUS Ringback T one—Indicates the station you dialed is ringing. RINGBACK TONE—1000 ms ON/3000 ms OFF CONTINUOUS Busy T one—Indicates the ...
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Samsung DS-5000 - page 14
7 DS 5021D L CD Panel Soft Button Scroll Button Status Indicator Key set Support Navigation Button Microphone Conferenc e Button T ransfer Button Hold Button Speaker Button Dial Button Redial Button V olume Button Speaker Programmable Buttons (21) L CD Panel Soft Button Scroll Button Status Indicator Key set Support Navigation Button Microphone Con ...
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Samsung DS-5000 - page 15
L CD Panel Soft Button Scroll Button Status Indicator Key set Support Microphone Conferenc e Button Speaker Button Hold Button T ransfer Button Dial Button Redial Button V olume Button Programmable Buttons (7) DS 5007S 8 DS 5064B A OM 64 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly , to indicate busy conditions of other stations ...
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Samsung DS-5000 - page 16
9 ASSEMBLING Y OUR KEY SET • Place the keyset face down on a flat surface. • Insert notched ends of the suppor t bracket into the channels located in the upper section of the bottom panel. Push to wards the top of the keyset to lock in. • Plug the handset cord into the jack marked with the symbol. • Route the handset cord out the RIGHT side ...
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Samsung DS-5000 - page 17
10 DS 5000 SETUP MENU STRUCTURE The SETUP MENU is configured as follows: 1. INFORMA TION 1. Outgoing 2. Incoming Log 3. Speed Dial 4. Directory Dial 5. F orward Set 4. Alarm Reminder NA VIGA TING THE MENUS When programming within v arious menu options, information can be entered via the dial pad keys using [0]-[9] and [ ] dial keys, as well as ...
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Samsung DS-5000 - page 18
11 OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to rec eive dial tone— OR —press an idle outside line butt on, line group button or dial a line access code t o receiv e dial tone through the speaker— OR —press SPEAKER , receive interc om dial to ...
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Samsung DS-5000 - page 19
12 RECALL DIAL T ONE Press the NEW button t o disconnect your existing call, wait for dial tone and then make a new call on the same line. NO TE: If this button does not appear on your keyset, the FLASH button may be programmed to recall dial t one. SENDING A FLASH While on an outside call, press the FLASH button to send a flash to the telephone co ...
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Samsung DS-5000 - page 20
13 INTERC OM C ALLS CALLING O THER ST A TIONS • Dial the extension number or group number . • W ait for the party to answer . If you hear a brief tone burst instead of ringback tone , the station you called is set f or Voice Announc e or Auto Answ er . Begin speaking immediately after the tone. • F inish the call by replacing the handset or p ...
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Samsung DS-5000 - page 21
BUSY ST A TION CALLBA CK When you call another station and receiv e a busy signal: • Press the CBK butt on, if programmed, or dial 44 . • When the busy station becomes free , your keyset will ring. • Lift the handset or press SEND to call the now idle station. NO TES: 1. A callback will be canceled if not answered within 30 sec onds. If you h ...
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Samsung DS-5000 - page 22
CALLING Y OUR SY STEM OPER A T OR • Dial 0 to call your system operator or group of operators . • If you want to call a specific operator , dial that person ’ s extension number . NO TE: If the Hot Keypad feature has been turned off , you must first lift the hand- set or press the SPEAKER button befor e you begin dialing . 15 ds_phones.qxp 5/ ...
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Samsung DS-5000 - page 23
16 CALL PROCESSING SY STEM HOLD • When you are c onnected to any call, press HOLD . The call will flash green at your keyset. If this call appears on a line button at other keysets, it will flash red at those keysets. • T o tak e the caller off hold, press that button and the gr een flashing light will go steady green again. Resume the conv ers ...
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Samsung DS-5000 - page 24
• If you do not answer this recall within a pr e-programmed period of time , it will go to the system operator . C ONSUL T A TION HOLD When you are talking on an outside line and it is necessary to consult with anoth- er extension: • Press the TRANSFER button; you will receive transf er dial tone . Y our call is placed on transfer hold . • Di ...
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Samsung DS-5000 - page 25
first station to hang up , simply press another DSS button. OR Press the CALL button or C.O . line button to return t o the outside part y and begin the transfer proc ess again. When you are transf erring a call to a keyset set for V oice Announce or A uto Answer , the transferred call will alwa ys ring . NO TES: 1. After the inside part y answers, ...
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Samsung DS-5000 - page 26
• Lift the handset or press the SEND button to answer . NO TE: Intercom calls will not go on Automatic Hold . C ONFERENCE CALLS Y ou may conference up t o five parties (you and four others) in an y combination of outside lines and internal stations in any order . • While engaged in a con versation, press the CONF butt on and receive c onfer- en ...
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Samsung DS-5000 - page 27
20 FORW ARDING CALLS Y ou may forward your calls to another station, group of stations or an external telephone number . Program a destination for the type of forwarding you want as detailed below . If you have FWD ALL , FWD BUSY and FWD NO ANSWER buttons, press one to turn that forward featur e on. A steady r ed light reminds you what f or- ward c ...
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Samsung DS-5000 - page 28
FORW ARD BUSY/NO ANSWER If you hav e both a F orward on Busy destination and a Forward No Answer desti- nation programmed , you may set both of these at the same time: • Dial 604 . • Receive confirmation t one and hang up . NO TE: If the Hot Keypad feature has been turned off , you must first lift the handset or press the SPEAKER button befor e ...
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Samsung DS-5000 - page 29
• Dial 0 to cancel current condition OR Dial 1-5 to selec t the forward type OR Press UP or DOWN to select the for ward type. Press the right soft key to mov e the cursor . • Dial the destination number (e.g ., 202 ) OR Press UP or DOWN to select the destination Press the right soft key to mov e the cursor • Dial 1 to set OR Press UP or DOWN ...
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Samsung DS-5000 - page 30
PRIV A CY RELEASE This featur e will allow another station to join in our con versation b y releasing pri- vacy on the C.O. from y our phone. T o Release Privacy: While you are talking on a C.O . line and you wish to ha ve other internal par ties (or up to three) join the con versation. • Press the PRB butt on (the PRB button will light steady re ...
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Samsung DS-5000 - page 31
24 DIALING FEA TURES All “DIALING FEA TURES” instructions are written to suppor t Overlap Dialing mode. This is the technical name f or dialing from a telephone as it has been for man y years. In recent years the cell phone industry has changed the cell phones to use Enblock Dialing. With this dialing mode all the digits are dialed and then sen ...
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Samsung DS-5000 - page 32
F or the purposes of pro- gramming speed dial num- bers, the programmable but- tons are known as A , B , C , D , E and F . • The A button is not used. • The B button inser ts a flash. • The C button inserts a pause. • The D button is used for pulse to tone con version. If your syst em uses rotary (or pulse) dialing C.O. lines, pressing D wh ...
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Samsung DS-5000 - page 33
MANU AL RETR Y WITH REDIAL While you are on an outside call listening t o a busy signal and you want to redial the same number dialed. • Press the REDIAL butt on. This will hang up your existing call and manually redial the same number dialed . Y ou can repeat this operation for a limited number of attempts . NO TE: If your keyset is programmed w ...
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Samsung DS-5000 - page 34
• When the called part y answers, lift the handset or press the flashing SPEAK- ER to begin speaking. NO TES: 1. If you make another call, auto-redial is canceled. 2. T o cancel a retr y , lift and replace the handset. PULSE T O T ONE CHANGEO VER When making an outside call on a dial pulse line, press #. All digits dialed af ter the # with be sen ...
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Samsung DS-5000 - page 35
28 P A GING AND MESSA GING MAKING AN INTERNAL P A GE T o mak e an announcement through the keyset speakers in the idle condition: • Lift the handset. • Press the PAG E butt on or dial 55 . • Dial the desired zone number 0, 1 , 2 , 3 or 4 . • After the attention tone , make your announcement. NO TES 1. If you hav e a dedicated page zone butt ...
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Samsung DS-5000 - page 36
29 2. If allowed by y our system administrator y ou may be able to initiat e a page from a speakerphone by pressing the PA G E key or dialing 55 without lifting the handset. MEET ME P A GE • Lift the handset. • Press the Meet Me P age ( MMPG ) button or dial 54 . • Dial the desired zone number . • After the attention tone , instruct the pag ...
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Samsung DS-5000 - page 37
• Receive page tone and dial a desir ed page zone number . • Make announcement indicating your extension number or the line number . Hang up . T o retriev e an automatically parked call: • Dial 10 plus the number that was announced . If you have a P A GPK button, press it and dial the number that was announced . If you have a P ARK button, pr ...
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Samsung DS-5000 - page 38
RETURNING MESSA GES • Press the MESSA GE button or dial 43 . The first station that left a message will be called automatically . If that station does not answer , your MESSA GE light will stay on. • Repeat until all messages have been r eturned in the order receiv ed. • Y our MESSAGE light will turn off when all messages ha ve been returned ...
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Samsung DS-5000 - page 39
32 C ONVENIENCE FEA TURES DO NO T DISTURB Use this feature when y ou want to block calls to y our keyset. • While on-hook, press the DND button or dial 401 . The DND button lights steady red to remind y ou of this mode. • T o cancel DND, press the DND button again or dial 400 . The DND light turns off . Y ou can make calls while in the DND mode ...
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Samsung DS-5000 - page 40
EST ABLISHED C ALL PICKUP T o pick up an established call in progress at a single line ex tension connected to a computer modem on your PC. • Press the EP butt on for that station on your keyset and the call is automati- cally moved t o your keyset. • The single line extension on your modem will be disconnected . NO TE: Y ou must have an assign ...
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Samsung DS-5000 - page 41
ANSWERING THE DOOR PHONE When you are progr ammed to receiv e calls from a door phone: • Y ou will receive three short rings repeated. • Lift the handset or press SEND button. Y ou are connected to the door phone. • If an electric door lock release is installed, dial 13 to unlock the door . CALLING THE DOOR PHONE/ ROOM MONIT OR Y ou may call ...
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Samsung DS-5000 - page 42
T o transfer all calls to the Secretary: • Press the DIVER T button while the phone is idle. The LED will be lit and all calls will ring the secretary . The secretary can call the BOSS in the DIVERT mode but all other users will ring the secretary (the secretar y can override the boss ’ DIVERT ). GROUP LISTENING When you are engaged on a call a ...
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Samsung DS-5000 - page 43
L OCKING Y OUR KEY SET Y ou can lock your keyset to control misuse of your phone while y ou are awa y . Y ou can unlock it when you return. Y our default station passcode is 1234. • While on-hook, press TRANSFER and then dial 100 . • Dial your four digit station passc ode. • Dial 1 to lock ing outgoing, 2 for locked all calls , or 0 to unlock ...
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Samsung DS-5000 - page 44
then you will hear the announcement on the speaker , if you are talking on the handset. If you are using the speakerphone the announcement will always be heard through the speaker . T o make an off-hook voic e announcement: • Dial the extension number or press the DSS button. • When you rec eive a busy signal, press the OHV A button. • After ...
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Samsung DS-5000 - page 45
NO TE: If the Hot Keypad feature has been turned off , you must first lift the hand- set or press SPEAKER button. The IN/OUT butt on can include an extender to indicate the specific group that this button will affect. This means that if you are in multiple groups , you can de- cide for which groups y ou will receiv e calls. 38 ds_phones.qxp 5/27/20 ...
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Samsung DS-5000 - page 46
39 CUST OMIZING Y OUR KEY SET AME P ASSWORD This feature allo ws customers using the AME featur e to enable passwor d protec- tion. This will prevent unauthorized users from listening t o your messages being left. The passcode is the same as your station passcode . This feature only applies if there is an Samsung Voic email card installed in the sy ...
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Samsung DS-5000 - page 47
SET ANSWER MODE (INTERC OM) Y ou can receive internal calls in one of three modes (see Answering Intercom Calls under Intercom Calls f or descriptions): • While on-hook, press TRANSFER and then dial 103 . • Dial 0 for Ringing, 1 for Auto Answer or 2 f or V oice Announce. • Press TRANSFER to store your selection. SET ANSWER MODE (C O) Y our in ...
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Samsung DS-5000 - page 48
41 Y our keyset may be equipped with a Headset mode button. I f it is so equipped pressing this button while the light is out will cause the keyset to enter headset mode and the light will illuminate to indicate this . P ressing the button while the light is lit will cause the keyset to return to handset mode and the light will go out. HO T KEYP AD ...
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Samsung DS-5000 - page 49
A UT O ANSWER C O CALLS This option will allow C O calls that directly ring your phone to auto answer . When a CO call arriv es at your station and this option set f or ON your phone will sound two beeps, the same as when a screened transfer is completed , and you will be connected to the C O call. In order for this option to w ork the station must ...
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Samsung DS-5000 - page 50
ENBL OCK DIALING This option allows you t o dial digits then press the SEND button to make the call (like a cellphone). • While the handset on-hook press TRANSFER then dial 110 . • Dial 161 to turn Enblock Dialing ON or 160 to turn it off. • Press TRANSFER to store your selection. C ONFIGURE MOBILE EX TENSIONS (MOBEX) This featur e allows you ...
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Samsung DS-5000 - page 51
T o turn a MOBEX por t ON or OFF: • Press TRANSFER and then dial 126 . • Dial your station pass code. • Dial the number of the por t you wish to configur e (1-5) (you ma y also use the V olume Up and V olume Down keys to select a por t and press the right soft key to confirm). • Dial 2 to selec t the activation status option. • Dial 0 to ...
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Samsung DS-5000 - page 52
45 DISPLA Y FEA TURES INTERA CTIVE DISPLA Y KEY S The three keys below the displa y are substitutes for dedicat ed feature keys and ac- cess codes. Pressing one of these buttons has the same eff ect as pressing a pro- grammable button. These buttons are called soft keys as their functions are not fixed . They change to present you with the best opt ...
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Samsung DS-5000 - page 53
CALL L OG (S ee also Special A pplic ation Menu-O ut going C all L o g) The system can log both incoming and out going calls placed from or to y our tele- phone. Y ou must have a LO G button programmed on your keyset and assigned a review list. Each IN and OUT list can be up to 50 numbers maximum. They are assigned in blocks of 10 each. • Press t ...
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Samsung DS-5000 - page 54
CALL PROGRESS DISPL A Y S During everyday call handling , your keyset display will provide inf ormation that is helpful and in some cases inv aluable. Displays like [CALL FROM 203], [ TRANSFER T O 202], [701: RINGING], [ TRANSFER FM 203], [708 busy], [Camp on to 204], [Recall from 204], [Call for 501], [message frm 204] and [FWD ALL to 204] keep yo ...
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Samsung DS-5000 - page 55
VIEWING MESSA GE INDICA TIONS Y ou can view all of your message indications before you r eturn them: • With the handset on-hook, press the MESSAGE button with the red flashing light. • The first station that left a message indication will be displayed . • Press the UP and DOWN arrows to scroll through the stations that left mes- sage indicati ...
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Samsung DS-5000 - page 56
DIAL 7 P Q R S 7 DIAL 8 T U V Q 8 DIAL 9 W X Y Z 9 DIAL := [ ] NO TES: 1. When the character you want appears on the same dial pad key as the previ- ous character , press UP to move the cursor one space to the right. 2. Other symbols are available f or DIAL #. T o cancel an individual alarm and reminder message: • Press TRANSFER and then ...
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Samsung DS-5000 - page 57
MANA GING KEY ASSIGNMENTS Y ou can view your key assignments and add extenders to some of your program- mable keys for easy one touch operation of fr equently used features . • While on-hook, press TRANSFER and then dial 107 . • Use the VOL UME buttons to scroll through all of y our programmable buttons OR press the programmable button to which ...
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Samsung DS-5000 - page 58
TEXT MESSA GING This feature allo ws two digital keyset users to respond t o each other with prepro- grammed text messages. After receiving an Off Hook V oice Announcement or Station Camp-On, you may respond with a text message while continuing to talk and listen to your outside party . The other station can view this message and take the appropria ...
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Samsung DS-5000 - page 59
52 Press TRANSFER Transfer: RETURN Dial 205 205:busy OHVA CAMP ON OHVA to 205 OHVA from 201 TMSG REJECT Wait for reply GIVE THE CALL TMSG:01 SEND Dial 03 or press twice ASK THEM TO HOLD TMSG:03 SEND ASK THEM TO HOLD Wait for reply TMSG EXIT 702: 01:45 701: 05:55 CONF PAGE MUTE CONF PAGE MUTE ds_phones.qxp 5/27/2009 3:56 PM Page 58 ...
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Samsung DS-5000 - page 60
53 CALLER ID WHA T IS C ALLER ID? Caller ID is the name given to the t elephone company-pr ovided featur e that de- livers the telephone number and sometimes the name of the person calling y our phone. There are two types of Caller ID; the first delivers the calling party ’ s tele- phone number only and the second (sometimes referr ed to as “De ...
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Samsung DS-5000 - page 61
NO CID DSP Caller ID Digital Signal Proc essors (CIDDSP’ s) are resources in the OfficeSer v 100, O fficeServ 500, and O fficeSer v 7000 Series systems required for r eceiving CID data. If there are no CIDDSP’ s available at the time a call comes in, this is the message you will see on your displa y . NO TE: The Caller ID f eatures may r equire ...
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Samsung DS-5000 - page 62
VIEWING THE NEXT C ALLER ID C ALL In the event that you ha ve a call waiting or a camped-on call at y our keyset, you can press the NEXT button to display the C aller ID information associated with the call in queue at your keyset. Either the CID name or CID number will show in the display depending on your Name/Number selection. T o view Caller ID ...
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Samsung DS-5000 - page 63
INQUIRE CALLER ID P ARK/HOLD INFO If you are informed that an inc oming call is on hold or has been parked for you , you may view the C aller ID information bef ore you retriev e the call. This may influ- ence how you choose t o handle the call. F rom an idle keyset: • Press the INQUIRE butt on, OR Press the CID butt on and then the INQUIRE soft ...
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Samsung DS-5000 - page 64
57 • If you hav e entries in your review list , the most recent call will be shown first. • Y ou can now CLEAR this entr y , OR Use NND to view more information about this call, OR Press DIAL to call this person back, OR Press SCROLL and then press ST ORE to save this number in a personal speed dial bin. NO TES: 1. Each keyset defaults with ten ...
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Samsung DS-5000 - page 65
SPECIAL APPLICA TION MENU Below are instructions for additional call processing and special applications that can be accomplished via the L CD programming. These f eatures and functions can be accessed by pressing the MENU butt on. F ollow the user instructions below to utilize these featur es and functions. After pressing the MENU button, use the ...
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Samsung DS-5000 - page 66
OR • Press END to exit programming . 3. SPEED DIAL: Allows you to sear ch through Station and Syst em Speed Dial Numbers. Y ou may dial the number directly from the displayed status. • Scroll or dial option number 3. Speed Dial . • Press ENTER . • Scroll to option or dial desired option. 1. Personal Speed 2. System Speed • Press ENTER . O ...
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Samsung DS-5000 - page 67
2. ALL FWD NO . 3. BUSY FWD NO . 4. NOANS FWD NO . 5. DND FWD NO . 0. FWD CANCEL • Press ENTER . • Scroll to or dial 1. FORW ARD T YPE and scroll to or dial the desired f or- ward type. • Press ENTER to activate the desired call f orward type. • Press CANCEL to return to main menu. OR • Press END to exit programming . 6. ALARM REMINDER: A ...
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Samsung DS-5000 - page 68
61 Samsung V oicemail This section describes how to setup and use the various f eatures a vailable to a Subscriber . A Subscriber is a person that has been authorized acc ess to the vari- ous features and services av ailable in the Samsung V oicemail. Please review this section carefully before you use y our Authorized F eatures and Ser vices, know ...
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Samsung DS-5000 - page 69
62 Calais Executary Services Menu C hange Message Alert C hange Pager Notificati Review Deleted Messages Review Un deliv Messages Au to Play New Messages Au to Play Mess Information P ause, Resume Menu Promptin Reco rd & Sent Broadcast Mess Play Menu Options Can cel, Return to Executary SVMi-8 Subscriber Services Menu Re cord and Sen Broadcast ...
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Samsung DS-5000 - page 70
63 vices ds_phones.qxp 5/27/2009 3:56 PM Page 69 ...
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Samsung DS-5000 - page 71
64 A C CESSING Y OUR MAILBO X [Also known as Subscriber Ser vices Menu] Inside Callers [Subscriber logging in from their Desk] • Dial the voic email access number or press the key assigned to ring the Samsung V oicemail [ VMMSG] . • Enter your personal passwor d when prompted (the default passw ord is 0000). Outside Callers [Subscribers calling ...
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Samsung DS-5000 - page 72
GET TING ST ARTED Using your new Samsung Voic email Subscriber Ser vices is as simple as follo wing a few simple spoken instructions. First time users should read this section as a tutorial. Y ou should star t with the following steps: • Access y our Subscriber Ser vices Menu - Y ou already know how to do this. Fr om the Subscriber Services Menu: ...
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Samsung DS-5000 - page 73
66 0 PLA Y MENU OPTIONS EXIT TO A UT O A T TENDANT # PERSONAL SERVICES 1 or 3 LISTENING T O OLD OR NE W MESSA GES 1 Play / repla y the message you just heard . 11 Play the previous message . 2 Save the message y ou just heard and listen t o the next message. 3 Delete the message you just heard and listen t o the next message. 4 Reply to the mes ...
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Samsung DS-5000 - page 74
99 Change playback speed of the recor ding. [Not a vailable on OS 7100 or OS IP-UMS] There are tw o levels of speed during playback. Dialing this code will toggle between the two speeds . 0 Play options. Pressing this key will pla y all the menu options av ailable to you fr om this point. 00 Hear the time and date, and sender's information of ...
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Samsung DS-5000 - page 75
68 b) Record your message at the t one. After recording the message , you will hear the Send Menu with the following functions: 1 Review 2 Continue Recor ding 3 Discard and Re-Record 4 Set Message Attributes (Delivery Options) 5 Schedule F uture Delivery 6 Save and Send then Send a C opy to Someone Else # Sav e and Send the Recording Setting Messag ...
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Samsung DS-5000 - page 76
69 Note: ALL Access Manager options MUST be individually allowed by the Sy stem Administrator f or each Subscriber . They are: 1 F ollow Me Allows the subscriber to enter an alt ernate location and set how long the new destination (Designated Location) will be active. This number may be an internal or external number . This is useful if you ar e fr ...
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Samsung DS-5000 - page 77
70 then play your primary , No Answer greeting during the day (when y ou are av ailable) and will NO T ring your extension but simply play y our Night greet- ing during the night (when you are not a vailable). Note: This does NO T use the Day and Night schedules of the phone system. It is solely controlled by the Subscriber’ s A vailability Sched ...
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Samsung DS-5000 - page 78
Example: “Hi this is John Smith. I'm sorr y I am not available t o answer your call. If someone else can help you, please enter the extension number now . Or , to leave me a message , press 1.” 2 Busy Greeting Played t o a caller when you are already talking to someone on your extension or the telephone at your Designated L ocation. This o ...
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Samsung DS-5000 - page 79
72 6 Edit P ersonal Greetings Y ou may also edit/record each one of the greetings (1-9) at an y time. Select a greeting number to edit and follow the instructions to record y our greeting . When you ar e done recording y our greeting , you will be able to lis- ten to the greeting y ou recorded , save the greeting y ou recorded and r eturn to the pr ...
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Samsung DS-5000 - page 80
Setting Up Message Alert: ■ F rom the Subscriber Services Menu press [6] for Mailbox Administration. ■ Press [1] for Message Alert. ■ There are 4 options a vailable t o you: Press [1] to toggle message alert on and off. Press [2] to set the schedule when you w ould like to be notified. Press [3] to be notified on urgent messages only . Press ...
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Samsung DS-5000 - page 81
74 This useful feature will allo w you to canc el any messages that ha ve NO T yet been picked up by the recipient. 5 Auto Pla y New Messages If this option is enabled, af ter you enter y our password corr ectly any new messages will immediately begin to play . T o enable (or if already enabled tog- gle and disable) this feature: ■ F rom the Subs ...
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Samsung DS-5000 - page 82
75 # PERSONAL SERVICES The P ersonal Administration Menu is used to set y our password and r ecord y our name. Many of these features must be allo wed by the S ystem A dministrator . 1 W orkload Management Allows you to acc ess to all reminders , both Active and P ending. If authorized you can group y our reminders as Commitments , Follow-Ups or T ...
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Samsung DS-5000 - page 83
PERSONAL ADMINISTRA TION SET TINGS This menu allows you t o make changes to basic setup settings, that are rarely changed. Use these when y ou initially set up your personal Subscriber settings. Y ou probably will not need to change them after that. 1 Setting your Passw ord ■ F rom the Subscriber Services Menu press [#][7][1] . ■ The current pa ...
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Samsung DS-5000 - page 84
Note: Remember if you k now what digits to press , you can enter them at any time you do not hav e to wait to be pr ompted . This feature can be toggled on/off at anytime. Also if it is off you will be prompted within each subscriber menu to press zer o for more options . This enables y ou to still be able to find out what to do if you wer e to get ...
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Samsung DS-5000 - page 85
AME P asswor d If your keyset has AME P ASSWORD (MMC 110) set to YES , you must enter your station password to list en to messages being left. This will prevent unauthoriz ed people from listening to messages being left for y ou. If the password option is turned on, while a message is being left, press the flash- ing AME indicator and enter your st ...
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Samsung DS-5000 - page 86
SHORT CUTS Calling Calling a station that is busy or does not answer y ou can press [#] to immediately send the call to the called parties mailbox. Call Div er t to V oicemail While receiving an incoming (ringing) call, dial [ ] to immediately send the caller to your personal v oicemail box. This will override the call forward no answer setting ...
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Samsung DS-5000 - page 87
80 1. E-MESSA GE DELIVERY : V oicemail messages (.wav) and/or fax mail messages (.tiff ) are "delivered" t o your Inbox with the appr opriate attached file. 2. E-MESSA GE NO TIFICA TION: Y ou will receive an e-mail, with NO attachments, notifying you that you ha ve a v oice and/or fax mail message in your V oicemail Box. • As a subscrib ...
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Samsung DS-5000 - page 88
81 - Ho wev er , the V oicemail Administrator can adjust parameters per sub- scriber or group of subscribers that decide how , when, or if to delete the original voice message after it is sent to the E-Mail Server . • When full synchronization of messages between V oicemail Bo x and E-mail Inbox is requir ed , ask your Samsung repr esentative abo ...
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Samsung DS-5000 - page 89
PERSONAL SPEED DIAL NUMBERS C ODE NAME TELEPHONE NUMBER 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _________________________ _________________________ 03 _________________________ _________________________ 04 _________________________ _________________________ 05 ________________ ...
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Samsung DS-5000 - page 90
PERSONAL SPEED DIAL NUMBERS C ODE NAME TELEPHONE NUMBER 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 ________________ ...
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Samsung DS-5000 - page 91
www .samsung.com/bcs F eatures & Specifications Line Groups 9 Local/LCR 800 ____________________________ 801 ____________________________ 802 ____________________________ Station Groups 501 _____________________________ 502 _____________________________ 503 _____________________________ 504 _____________________________ P aging Zones - Dial 55 ...
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