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VTech gz5838 - page 1
www.vtechphones.com T able of con tents Befo re you be gi n . . . . . . . . . . . . . . . . . . . . . 4 Par ts c he ck lis t . . . . . . . . . . . . . . . . . . . . . . 4 Inst al lati on . . . . . . . . . . . . . . . . . . . . . . . . 5 Inst al lin g han dse t bat ter y . . . . . . . . . . . . . . . . . 5 T ele pho ne b ase i nst all ati on . . . . ...
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VTech gz5838 - page 2
Warrant y . . . . . . . . . . . . . . . . . . . . . . . . 3 8 Op erati ng r ang e . . . . . . . . . . . . . . . . . . . . 40 FCC, ACT A and IC r egu lati ons . . . . . . . . . . . . . 40 The R BRC ® s eal . . . . . . . . . . . . . . . . . . . . 4 2 T ec hni ca l sp ec i cat io ns . . . . . . . . . . . . . . . . 43 Ind ex . . . . . . . . . . . . ...
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VTech gz5838 - page 3
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 35 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and o ...
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VTech gz5838 - page 4
www.vtechphones.com 4 Before y ou begin 1 . T el ep hon e bas e 2. H an dset 3 . C o l o r h a n d s e t b r a c k e t a n d tele pho ne b ase p late 4. AC powe r ada pter 5. B el t cli p 6. T e le pho ne li ne c ord 7 . Batter y 8. U ser ’s manua l 9. B at ter y c om par tme nt cover Par ts c hec klist 1 . T e le pho ne b as e 2. H and se t 7 . ...
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VTech gz5838 - page 5
www.vtechphones.com 5 Getting started Installat ion Inst alling ha nds et ba tt er y Plug t he b at ter y conn ec tor s ec ure ly i nto t he j ack insid e t he b at ter y c om par tme nt ac c ord in g to the c ol or-c od ed l ab el. Inse r t bat ter y in th e ce nter of t he bat te r y c om par t men t. Press d ow n on th e wir ed si de u ntil t he ...
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VTech gz5838 - page 6
www.vtechphones.com 6 In sta ll at io n • If you need to install your telephone within the same room as other cordless telephones or wireless produc ts, you ma y need to selec t a dif ferent channel for your router or chang e the channel on your handset. Thi s powe r ada pter i s inte nd ed to b e cor re c tly o ri ente d in a ver t ic al or o ...
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VTech gz5838 - page 7
www.vtechphones.com 7 Getting started In sta ll at io n Rem ovable hand set b racke t and te lep hon e base p late Y our te le pho ne c om es w it h an ad d iti ona l han ds et br acket and tel eph on e bas e pl ate. C han ge t he brac ket and p late to s uit yo ur mo od or m atc h your ro om d ec or. 1 2 2 Han ds et brac ket 1. C a r e f u l l y r ...
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VTech gz5838 - page 8
www.vtechphones.com 8 Handset features / • When the telephone is not in use, press to display directory entries. • Press and hold for two seconds during idle mode to adjust ringer volume. A double beep will sound when the highest setting is reached. • During a call, press to increase listening volume. A double beep will sound when the highest ...
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VTech gz5838 - page 9
www.vtechphones.com 9 Getting started T el ephone base featu res FI N D HA ND S ET Pres s to pag e th e ha nd set for up t o 6 0 se c ond s. P r e s s F I N D H A N D S E T , O F F , o r p l a c e t h e han ds et ba ck in t he te le ph on e bas e to ca nc el the p ag ing . CH ARG E / I N US E • Fla sh es w hen t he h an ds et is i n us e. • Fla ...
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VTech gz5838 - page 10
www.vtechphones.com 10 Make , answer , and en d a call • Pres s and t hen u se t he di al pad keys to d ial a n um ber. - O R - • Dia l a num ber an d th en pr ess . • Press to answer a n in co min g ca ll. • Press OFF o r put t he ha nd set ba ck to t he te lep ho ne ba se to en d a c all. • The c al l tim er wil l be ac ti vated du ri n ...
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VTech gz5838 - page 11
www.vtechphones.com 11 Basic operation T el ephone operation Set h and set ring er Th er e a re m a ny r i ng t o ne s t o c ho o s e fr o m. To he ar a s am p le of e ac h a n d c ha n g e th e r i n ge r set ti ng: 1 . M ake sur e the h and set i s in i dle m od e. 2. Pres s PRO G . 3. Pres s or un til t he s cre en di sp lays R I NG E R : and t ...
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VTech gz5838 - page 12
www.vtechphones.com 12 T el ephone operation Set d ate a nd tim e If you sub scr ib e to cal ler ID ser vic e, the date an d tim e w ill be set automati c all y w it h t he rst inc om ing cal l. If you d o not h ave call er ID s er v ic e, the d ate an d tim e ca n be set m anu all y . 1 . M ake sure t he ha nd set is i n id le m od e. 2. Pre ss ...
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VTech gz5838 - page 13
www.vtechphones.com 13 Basic operation T el ephone operation T empor ar y ton e dialing If you h ave p uls e ( r otar y) s er v ic e, yo u can chan ge from pul se to touch ton e dialin g duri ng a c all by pr es sin g * TON E . This is us efu l i f yo u n ee d to se nd tou ch ton e sig nal s fo r a cc es s t o te le pho ne bank in g or lo ng d ist ...
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VTech gz5838 - page 14
www.vtechphones.com 14 Screen displays: When: ** RINGING ** Ther e is a in c omi ng c all. CONNECTING... The h and set i s wait ing fo r a dia l ton e. PHONE ON The h and set i s in us e. ** PAGING ** The b ase i s pag ing t he ha nd set . LOW BATTERY The b at ter y n eed s to be r ec har ge d. SCANNING... The ha nds et is cha ng ing to one of th e ...
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VTech gz5838 - page 15
www.vtechphones.com 15 Basic operation Spe ed dial Y ou can store as many as nin e fre qu ent ly dia led tel eph on e nu mb ers with n ame s (up to 1 5 charac ter s and 24 di git s in e ach l oc ati on) into th e sp eed d ia l mem or y l oc ati ons yo u as sig n in t he ha nds et . Stor e a sp ee d dial e ntr y 1 . Pre ss PR OG . 2. Pres s or un ti ...
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VTech gz5838 - page 16
www.vtechphones.com 16 Spe ed dial 7. Enter t he t elep hone numb er. Pres s to ba cksp ace a nd m ake c orre ctio ns. Pr ess RED IA L /PAUSE to stor e a paus e in t he di ali ng se que nc e. A P wil l be d is played to s ign if y a d ial ing p ause. - O R - Pres s RE D IA L /PAUSE to d is play t he la st nu mb er dia le d. 8. Pre ss S E L or PRO G ...
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VTech gz5838 - page 17
www.vtechphones.com 17 Basic operation Spe ed dial Edit a sp ee d dial e ntr y 1 . Press and hold the memory location key ( 1 - 9 ) of the entry to be edited. 2. W hen the scree n di sp lays th e des ire d num ber, pr ess SE L . Then pres s or u ntil E D I T as he s, Pres s SE L . 3. Th e scr een di sp lays the na me and nu mbe r . The cur so r ...
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VTech gz5838 - page 18
www.vtechphones.com 18 Dia l a spe ed d ial numb er 1 . Press and hol d th e mem or y l oc ati on key ( 1 - 9 ) of the entr y you wis h to di al. 2. Pre ss to d ia l the d is played m em or y nu mb er . Re - assign s pe ed di al loc atio ns 1 . Press and hol d th e mem or y l oc ati on key ( 1 - 9 ) of the entr y you wis h to re -a ss ig n. 2. W he ...
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VTech gz5838 - page 19
www.vtechphones.com 19 Basic operation Directory The d ire c tor y c an stor e up t o 20 e ntr ies (i nc lu din g ni ne s pee d di al e ntr ies). Each e ntr y may c ons ist of a num ber u p 24 dig it s and a n ame u p to 15 charac ter s. Stor e a dire cto r y entr y 1 . Pres s PR OG . T he s cre en d isp lays D I RE CT ORY . 2. Pre ss S E L . The s ...
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VTech gz5838 - page 20
www.vtechphones.com 20 4. A f ter ente rin g th e nam e, pres s S EL or PR OG . The s cr een d is plays E N TE R N UM BE R . 5. Enter the telephone number. Press to backspace and make corrections. Press RED IAL / P AUSE to stor e a paus e in t he di ali ng se que nc e. A P wil l be d is played to s ign if y a d ial ing p ause. - O R - Pres s RE D I ...
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VTech gz5838 - page 21
www.vtechphones.com 21 Basic operation Edit a dir ecto r y ent r y 1 . Press / . Th e sc ree n dis pl ays DI R EC TO RY . 2. Pre ss o r to sc rol l alp ha beti c all y thr oug h the e ntr ie s. - O R - Pres s the d ial p ad key for th e r st let t er of th e entr y to be e di ted. 3. Wh en th e sc ree n di spl ays the d es ired e ntr y , pr es s ...
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VTech gz5838 - page 22
www.vtechphones.com 22 De let e a dire ctor y entr y 1 . Press / an d the s cr een d is plays D I RE CT ORY . 2. Pre ss o r to sc rol l alp hab eti ca lly t hro ug h entr ie s. - O R - Pres s the d ial p ad key for th e r st let t er of th e entr y to be d el eted. 3. Wh en t he sc ree n di sp lays th e des ire d entr y , p res s S EL . Th en pr ...
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VTech gz5838 - page 23
www.vtechphones.com 23 Basic operation Move a direc tor y e ntr y to sp e ed dia l 1 . Pres s / . Th e sc ree n di spl ays D IR EC TO RY . 2. Pre ss o r to sc rol l alp hab eti ca lly t hro ug h the d ire ct or y. - O R - Pres s the d ial p ad key for th e r st let ...
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VTech gz5838 - page 24
www.vtechphones.com 24 About c alle r ID info rmat ion If you s ub scr ib e to c al ler ID ser vi ce fro m your loca l telep hon e com pany, thi s feature dis pl ays t he name and tel eph on e num ber o f th e ca lle r befo re an swer ing a c al l (even w hen you ar e on a not her cal l). Th e c all er I D fe ature s of this prod uc t w ill work on ...
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VTech gz5838 - page 25
www.vtechphones.com 25 Basic operation Caller ID Call log The i nfor mati on of t he ca lle r will b e dis pl ayed if you su bsc ri be to c all er ID ser vi ce fr om your lo c al tele pho ne c om pany. The ca ll lo g ca n stor e up to 4 5 ent ri es. Whe n t he me mo r y is fu ll, th e o ld es t c al l i nfor mat ion i s del eted to ma ke r oo m for ...
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VTech gz5838 - page 26
www.vtechphones.com 26 Caller ID Remove re cor ds from c all histor y Re move a sp e ci c e nt r y: 1 . Lo c ate the r ec or d to be d elete d fro m th e ca ll lo g. 2. Pre ss C H AN / R E MOV E and t her e will b e a c on rm atio n bee p. Re move al l ent ri e s: 1 . Wh en t he ha nds et is i n id le mo de, p res s and h ol d CH AN / RE M OV ...
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VTech gz5838 - page 27
www.vtechphones.com 27 Basic operation Caller ID Stor e a call lo g entr y in the di re ctor y 1 . Lo c ate the d esi red e ntr y in th e ca ll lo g to be s tore d in th e dir ec tor y . 2. I f yo u w is h t o c h a n g e h o w t he n u m b er i s s t o r e d, p re s s # . T h e s c r ee n d i s p l ay s a l l d i a l i n g seq uen ce s avai lab le ...
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VTech gz5838 - page 28
www.vtechphones.com 28 Headset operation The handset is equipped with a 2.5mm headset jack for use with an optional accessory headset for handsfree operation. To purchase a headset, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Once you have a compatible 2.5mm heads ...
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VTech gz5838 - page 29
www.vtechphones.com 29 Additional information T roubleshooti ng If you have di f c ul t y op erat ing you r tele ph one, p lea se tr y the s ugg es tio ns b elow. For Cust ome r Ser v ic e, vi sit o ur web site at w w w. v te ch pho nes .co m, or c all 1 (80 0) 59 5 -9 51 1 ; in Can ada , ca ll 1 (80 0) 267- 7377 . Problem Suggestion My telephon ...
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VTech gz5838 - page 30
www.vtechphones.com 30 T roubleshooti ng Problem Suggestion I cannot dial out. • Fir st , tr y a ll th e above s ugg es tio ns. • Make sur e the re is a d ial tone b efor e dia lin g. It i s nor mal i f th e co rdl es s han dse t takes a sec on d or two to sy nc hro nize wit h the teleph on e base before pro du ci ng a di al tone. Wait an ext r ...
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VTech gz5838 - page 31
www.vtechphones.com 31 Additional information Problem Suggestion Low Battery is displayed on screen • Plac e the h and set i n th e tele ph one b ase f or re ch argi ng . • Rem ove and re- in st all the batte r y and use it norma lly unti l ful ly disc har ge d, then rech arg e the han dse t on th e tele ph one b as e for 16 hours . • If th e ...
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VTech gz5838 - page 32
www.vtechphones.com 32 Problem Suggestion I hear other calls while using the telephone. • D i s c o n n e c t t h e t e l e p h o n e b a s e f r o m t h e t e l e p h o n e j a c k . P l u g i n a d i f f e r e n t t e l e p h o n e . I f the re ar e st il l ot her c al ls , th e pr ob le m is pro ba bl y in the wir in g or lo ca l se r v ic e. ...
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VTech gz5838 - page 33
www.vtechphones.com 33 Additional information Problem Suggestion The telephone does not ri n g w he n t he re is a n inc om ing c al l. • Make sure th e ri ng er is o n (pag e 1 1 ). Make sur e th e rin ger i s on (p age 1 1 ). • Make sure th e tel eph on e lin e cor d an d power ad apte r are pl ug ged i n pro pe rl y (see page 6). Make sur e ...
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VTech gz5838 - page 34
www.vtechphones.com 34 Problem Suggestion Ther e is n ois e or inter fere nc e dur ing a te lep ho ne co nvers atio n. My c all s cut i n and o ut whe n I am us ing t he cor dl es s han ds et. • The han ds et may be ou t of ra ng e. Move it c lo ser to t he te lep ho ne ba se. The h and set m ay be out o f ran ge. M ove it cl os er to th e tel ep ...
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VTech gz5838 - page 35
www.vtechphones.com 35 Additional information Problem Suggestion My caller ID fea tures are not wor ki ng pr op erl y . • Caller ID is a su bs cri ptio n s er vi ce. Y ou must subsc rib e to this s er vi ce from your loc al tel eph one Calle r ID is a sub scr ipt ion s er vi ce. Y ou mu st sub sc rib e to thi s ser v ic e from your l oc al tele p ...
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VTech gz5838 - page 36
www.vtechphones.com 36 Batter y Af ter t he b at t er y i s fully c har ge d for 16 hour s, you c an exp ec t th e fol lowing p er form anc e: Op erati on Op erati ng ti me Whi le in u se (tal ki ng) 5 hour s Whi le not i n us e (stand by*) 5 days *Ha nd s et is o f f th e te le ph on e ba se bu t no t in u se. The b at ter y n eed s ch arg ing w h ...
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VTech gz5838 - page 37
www.vtechphones.com 37 Additional information Import ant safety instructi ons When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. ...
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VTech gz5838 - page 38
www.vtechphones.com 38 Mainten ance Takin g ca re o f you r te l ep ho n e Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid moisture Your telephone can ...
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VTech gz5838 - page 39
www.vtechphones.com 39 Additional information W arranty What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or ...
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VTech gz5838 - page 40
www.vtechphones.com 40 FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment gener ...
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VTech gz5838 - page 41
www.vtechphones.com 41 Additional information FCC , A CT A and IC r egulati ons The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier ...
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VTech gz5838 - page 42
www.vtechphones.com 42 The RBRC ® Seal The R BRC ® S eal o n th e ni ckel - c admi um bat te r y in di cate s that V T ec h Co mmu nic ati ons , Inc . is vo lunt ar ily par t ic ipat ing i n an ind us tr y pr og ram to c ol lec t an d re cyc le th ese b at teri es at th e end o f the ir us eful l ives, whe n take n out of s er v ic e wi thi n th ...
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VTech gz5838 - page 43
www.vtechphones.com 43 Additional information T e chni cal specications Fre qu en cy co nt rol Cr yst al c on tro lle d PLL syn the sizer T r ans mi t fr eq ue ncy T ele pho ne b ase: 91 2 .75 - 9 17 . 10 MHz Han ds et: 58 63 .8 - 5 872. 5 MHz Re ce ive f re qu en cy T ele pho ne b ase: 58 63 .8 - 5 872. 5 MHz Han ds et: 91 2 .7 5 - 91 7 . 1 0 M ...
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VTech gz5838 - page 44
www.vtechphones.com 44 A Add iti ona l info rm atio n 29 - 4 3 Answe r a ca ll 10 B Bas ic o per atio n 10-28 Bat ter y 36 Bel t cl ip 28 C Call l og 25 Call l og d isp lay sc ree n me ss age s 27 Call wa iti ng 10 Call er ID 24 D Date and t im e 1 2 Del ete a dir ec tor y entr y 22 Del ete a sp ee d dia l entr y 1 7 Dia l a dire c tor y n umb er 2 ...
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VTech gz5838 - page 45
www.vtechphones.com 45 L La ngu age 13 M Mai ntena nc e 38 Make a c all 10 Move a di rec tor y entr y to sp ee d dia l 23 O Op erati ng r ang e 40 P Par ts c he ck lis t 4 R Re -a ssi gn s pe ed di al lo c atio ns 18 Rem ovabl e han ds et and te lep ho ne ba se p lates 7 Rem ove rec or ds fr om c all h isto r y 26 Review c al l lo g 25 Rin ger o pt ...
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VTech gz5838 - page 46
VTECH TELECOMMUNICATIONS LTD. A memb er of THE V T ECH GROUP OF COM P ANIES Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyr ight © 2007 for V TECH TELECOMM UNICA TIONS L TD. Printed in C hina. 91-001083-010-100 Model : gz5838 ...
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VTech gz5838 - page 47
U s e r ’ s m a n u a l www.vtechphones.com Model : gz5838 ...
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