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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 1
HP UP S R1 5 00 Gener ati on 2 Us er Guide Part Number 4191 78 - 002 December 2009 (S econd Editi on) ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 2
© Copyright 2006, 2009 Hewlett - Packard D evelo pment C ompan y, L. P. The info rmation contai ned herein is s ubject t o chan ge with out n otice. The on ly war ranti es for HP pr oducts and ser vices ar e se t forth in the expr ess warran ty st atements accom panyin g su ch produ cts and se rvices. Nothi ng her ein shou ld be constr ued as con ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 3
C ontents Component identification ............................................................................................................... 6 UPS R1500 G2 ove rview .............................................................................................................................. 6 UPS fr ont panel ................................ ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 4
Replacing the UPS ...................................................................................................................................... 29 Updating the UPS firmware ......................................................................................................................... 30 Configur ing a USB to serial conver ter ... ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 5
Disposal of w aste equipment by u sers in private hou seholds in the Euro pean Union .......................................... 46 Japanese no tic e ......................................................................................................................................... 47 BSMI notice ................................................ ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 6
Compone nt identifi cation 6 C omponent iden tif i cation U PS R1500 G2 overvi ew The HP UPS R1500 G2 feat ures a 1U rac k - mount design and offers power protection for loads up to 1440 VA/1000 W ( NA/TWN), 1200 VA/1000 W (JPN) o r 1500 VA/1000 W ( INTL). To benefit from the latest product enhancements, update to the latest versions of UPS firmwar ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 7
Compone nt identifi cation 7 U PS front panel co ntrols Item Description Functi on 1 Power O n/Standby but ton Powers up the UPS (" Pow ering up the UPS " on page 22 ). Powers down th e UPS (" Powering down th e UPS " on page 24 ). Places the UPS in Standby m ode (on pag e 23 ). 2 Test/Alarm Reset button Initiates a self - tes t ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 8
Compone nt identifi cation 8 U PS front panel LED i ndicators Item LED description 1 Load Segment 2 2 Load Segment 1 3 General Alarm 4 On Batter y 5 Overload 6 Power On For more information, see " LED and audible alarm trou bleshooting (on page 33 )." U PS R1 500 G2 NA/JPN/TWN r ear panel ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 9
Compone nt identifi cation 9 Item Description 1 Site Wiring Fault LED 2 Network Transi ent Protector IN jac k 3 Network Transi ent Protector OUT jack 4 Load segmen t 1 (two NEMA 5 - 15 output rece ptacles for surge an d battery bac kup prote ction) 5 Load segmen t 2 (two NEMA 5 - 15 output rece ptacles for surge an d battery bac kup prote ction) 6 ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 10
Compone nt identifi cation 10 Item Description 9 Input power conn ector (IEC - 3 20 - C14 power inlet) ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 11
Installation 11 I nstallati on P recauti ons Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenanc e of the UPS and batteries. WARNING: A risk of personal injury from electric shoc k and hazardous energy levels ex ists. The installation of options and rou ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 12
Installation 12 • Reduced air flow — In the rack, the rate of air flow requ i red for safe operation of the equipment must not be compromised. • Circuit overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 13
Installation 13 1. Attach the side - mounting brac kets to the unit. 2. Loosen th e wing nuts or hex nu ts, and then extend th e brackets to the d esired length. ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 14
Installation 14 3. Use the cage nut tool to install cage nuts or clip nuts into the rear of the ra ck. 4. Insert screws through the mounting rail into the cage nu ts or clip nuts. ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 15
Installation 15 5. Use the cage nut tool to install cage nuts or clip nuts into the front of the ra ck. 6. Insert a screw through the bottom hole of the mounting r ail into the cage nuts or clip nuts. ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 16
Installation 16 7. Tighten the wing nuts or hex nuts. I nstalling the UPS Before installing the unit, re view and adhere to all warnings prov ided in " Precau tions (on page 11 )." WARNING: A risk of personal inj ury or damage to the equipment exists. Uneven loading of equipment in the rack might cause the rack to become unstable. Install ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 17
Installation 17 3. (optional) Insert the rear stabilization b rackets into the mounting rails and then attach the brackets to the UPS. C onnecting the b atteries WARNING: The u nit conta ins sealed lead - acid battery modu les. To prevent fire or chemical burns: • Do not attempt to recharge batteries after removal from the unit. • Do not disass ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 18
Installation 18 Connect the battery lead to the battery terminal. A ttaching the UP S front bezel ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 19
Installation 19 S electing the UPS vol tage co nfigurat ion Using a small to ol, positi on the DIP switches ac co rding to the desired v oltage configur ation. NOT E: An asterisk (*) indicates the default setting. Output voltage Input voltage range DIP switch 1 DIP switch 2 R1500 G2 JPN/TW N 100 V* 90 – 106 V D own Down 110 V 99 – 116 V Down Up ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 20
Installation 20 C onnecting the seria l communi cations port CAUTION: Use only the compu ter interface cable supplied with the UPS to connect the communicati ons port to the host computer. IMPO RTANT: P ower managem ent software requ ires the comm unicatio ns p ort to be appropriately cabled to the host computer. For information about serial port p ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 21
Installation 21 CAUTION: To avoid damag ing the equipment, use the Network Transient Protector with a standard telephone line only, not with a digital PBX. To protect equipment against surges over a network data line: 1. Connect the network wall jack to the UPS Netw ork Transient Protector IN jack. 2. Connect the equi pment to the UPS Netw ork Tran ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 22
Installation 22 Before connecting devices, verify that the UPS will not overload by checking that the ratings of the devices do not exceed th e UPS ca pacity. If the equipm ent rating is listed in amps, multiply the number of amps by the selected output voltage to determine the VA. After verifying that t he UPS will not overload: • Connect the de ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 23
UPS operation s 23 U P S oper atio ns M odes of operation The UPS has three mo des of operatio n: • Standby mode (on page 23 ) • Operate mode (on page 23 ) • Battery mode (on page 24 ) S tandby mo de In Standby mode: • No power is available at the UPS output receptacles. • The UPS charges th e batteries as nec essary. The UPS can be place ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 24
UPS operation s 24 B attery mode In Battery mode, the UPS supplies power without being connected to uti lity power. To power up the UPS without using utility power, press and hold the Power On /Standby button (" UPS front panel controls " on page 7 ) for two seco nds. I nitiating a s elf -test To initiate a self - test, press and hold the ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 25
Power ma nagement 25 P owe r m a nagement P ower mana gement software HP Power Manager sof tware ensur es maximum power re liability of computer systems through comprehen sive control o f UPSs. The easy - to - use bro wser interf ace enables novic e users to configu re and manage power pro tection setti ngs. To downlo ad the latest version o f HP P ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 26
Maintena nce 26 M aintenance Removing the UP S front bezel R eplacing t he UPS option card This component is hot - swappable and can be replaced without powering down the UPS. 1. (optional) To replace the component with the UPS powered down, refer to " Powering down the U PS (on page 24 )." 2. Remove the two screws secu ring the opti on c ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 27
Maintena nce 27 To replace th e component , reverse the removal pro cedure. CAUTION: On ly one communicati ons port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option car d is installed, the serial and USB commun ications ports are automatically disabled. NOT E: Replacing the option ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 28
Maintena nce 28 • Maintain the ambient temperatur e a t 25°C (77°F). • If storing a UPS for an extended period, recharge the batteries (" Charging the UPS batteries " on page 22 ) every 6 months, and then update the battery recharge date label. U PS battery replac ement procedure This component is hot - swappable and can be replaced ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 29
Maintena nce 29 IMPO RTANT: Do not pull the battery leads when removing or installing the batteries. To replace th e component , reverse the removal pro cedure. IMPO RTANT: C harge the batteries for at least 24 hours before supplying backup power to devices. The batt eries charg e to: • 90% of their capacity within 4 hours • 100% of their cap a ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 30
Maintena nce 30 2. Power do wn the UPS (" Powering down the UPS " on page 24 ). 3. Unplug the UPS power cord. 4. Disconnect the com munications cable. 5. Unplug the load devices. 6. Remove the UP S front bezel (" Removing the UPS front bezel " on page 26 ). 7. Remove the UPS battery bracket. 8. Remove the UP S battery modu les. ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 31
Maintena nce 31 o Flow control : None 9. Click Adva nced . The Advanced Settings screen appears. 10. From the COM Port Number drop down menu, select Com 1 for the USB port number. If COM 1 is bei ng used by another USB po rt, the follo wing message appears: This COM name is being used by another device. Using duplicate names can lead to inaccessibl ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 32
Maintena nce 32 C leaning batt ery spills 1. Put on acid - resistant boots, a chemi cal face shield, chemical spla sh goggles, an d acid - resi stant gloves. WARNING: Battery acid can severely damage your ey es and skin. 2. Remove combustible materials and all sou rces of ignition. 3. Stop the flow of material and contain or absorb small spills wit ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 33
Troubleshootin g 33 T r oubleshooting L ED and audible alarm t roubleshooting Condi tion Power On LED (green) On Battery LED (yellow) Overl oa d LED (red ) General Alarm LED (red ) Audible alar m Can alarm be silenced (" Silencin g an audible alarm " on page 24 )? UPS operating from utility On Off Off Off No audible ala rm N/A Buck mod e ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 34
Troubleshooting 34 Condi tion Power On LED (green) On Battery LED (yellow) Overl oa d LED (red ) General Alarm LED (red ) Audible alar m Can alarm be silenced (" Silencin g an audible alarm " on page 24 )? On batte ry — Output voltage is out of range Off Fla shing Off Flashing On — Continu ous No On batte ry — Output wave is abnorma ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 35
Troubleshooting 35 1. If the Overload LED is illuminated, remove one or more load device s to reduc e the power requiremen ts. 2. Power do wn the UPS (" Powering down the UPS " on page 24 ). 3. Verify the b atteries are con nected. 4. Allow the UPS batteries to charge for 24 hours. 5. Initiate a self - test (" Initiating a self - tes ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 36
Specifi cations 36 S pec if i cations U PS physica l specifications Parameter Value Height 4.5 cm ( 1.75 in) Depth 57.8 c m (22.8 in ) Width 44 cm (17.3 in) Weight 23 kg (50.5 lb) U PS input sp ecifications NOT E: An asterisk (*) indicates the default setting. UPS model Uti lity voltage freque ncy (auto -sen sing) Available settings utility volt ag ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 37
Specifi cations 37 P ower prote ction sp ecificati ons UPS model VA Nominal power rating (W) Nomin al volt age setting R1500 G2 NA 1440 1000 110, 12 0 R1500 G2 J PN /TWN 1200 900 100 1440 1000 110 R1500 G2 INTL 1500 1000 220, 23 0, 240 V oltage specifications Configuration setting (VAC) Available nominal output voltag e (VAC) 100 100 110 110 120 12 ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 38
Specifi cations 38 Feature Specification Chargin g Advanced charging for faster recovery . Complete charge takes no more than 24 hours. After approxim ately 4 hours, the batterie s reach 90% char ge at default nomin al utility voltage and no load. B attery runtime Load, percent Load, watts Estimated battery runtime at 100% battery charge 20 200 58 ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 39
Specifi cations 39 Pin number Signal name Functi on Direction from th e UPS 1 Low batt Low battery relay contact; 20 mA, 30 Vdc contact rating Out 2 TxD Transmit t o externa l device Out 3 RxD Recei ve from external device In 4 DTR PnP from exter nal devi ce (tied t o Pin 6) In 5 GND Signal common (t ied to cha ssis) — 6 DSR To external device (t ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 40
Spares 40 S par es O rdering spares To order a spare, visit the HP website ( ht tp://www.h p.com/buy/parts ). To replace parts under warranty, contact an HP au thor ized service representa tive. U PS spare p arts list Item Spare part numbe r UPS uni t NA 418400 - 001 UPS uni t JPN /TWN 419011 - 291 UPS uni t INTL 419012 - B 31 Battery 418401 - 001 ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 41
Technica l support 41 T ec hn i cal suppor t B efore you contact HP Be sure to have the following information av ailable before you call HP : • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicabl e error messages • Add- on boards or har ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 42
Warranty inf ormation 42 W arr ant y inf ormati on L imited warran ty To back up the wide range of features o ffered wi th the UPS, a 3 - year limited warranty is provided. $ 250,000 Compute r Load Protect ion Guarantee In addition to the limited warranty, a $250,000 Computer Load Protectio n Guarantee (provided by the original equipment manufactur ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 43
Warranty inf ormation 43 R ecommended dur ation of use Although test s and a multit ude of customer experiences have shown no noticeable p erformance i ssues with UPSs for significant time periods after expiration of the 3 - year limited warranty, we strongly recommend considering re placing UPSs after a max imum of 5 to 6 years of u se to assure f ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 44
Regulat ory comp liance notice s 44 R egulator y compli ance noti ces R egulator y compliance identifi cation numbers For the purpose of regulatory compliance certifications and identification, t his pr oduct has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all r ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 45
Regulat ory comp liance notice s 45 to radio communications. However, there is no guarantee that interference will not occur in a parti cular ins tallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the int ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 46
Regulat ory comp liance notice s 46 C anadian notice (Avis Canadien) Class A equipment This Class A digital apparatu s meets all requirements of the Canadian Interference - Causing Equipment Regulation s. Cet appareil numérique d e la classe A respecte tou tes les exigences du Règlem ent su r le mat ériel brouilleur du Canada. Class B equipment ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 47
Regulat ory comp liance notice s 47 This symbol on the product or on its packaging indicates that this product must not be disposed of wi th your other hou sehold waste. Inst ead, it is your r espo nsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic eq ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 48
Regulat ory comp liance notice s 48 B SMI notice K orean notice Class A equipment Class B equipment B attery replacement n otice WARNING: Po wer produc ts contain sealed lead - acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the ris k of personal injury: • Do not attempt to recharge the batt ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 49
Regulat ory comp liance notice s 49 P ower cord statement for Japan ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 50
Electrostatic discharge 50 E lectr os tati c disc h ar ge P reventing electrostatic discharge To prevent damaging the system, be aware of the prec au tions you need t o follow when setting u p the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static - sensitive de vice ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 51
Acrony ms and abbreviation s 51 A c r on y ms and abbr e v iati ons IEC International Electrotechnical Commission LED light - emi tting diode NEC National Electrical Code NEMA National Electrical Manufacturers Associati on PFC power factor corrected PnP plug and play UPS uninterru ptible power syste m USB universal serial bus ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 52
Index 52 A alarm canno t be silenced 33 alarm conditions 33 alarms, silencing 24 alarms, troubleshooting 33 authori zed reseller 41 B backup time, insufficient 34 batteries, care and storage 27 batteries, charging 22 batteries, cleaning spills 32 batteries, connecting 17 batteries, replacing 27, 28 batteries, runtime 38 batteries, specifications 37 ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 53
Index 53 input specification s 36 installation instructions 11, 16 installing the batteries 28 in stalling the rails 12 installing the UPS 16 insufficient backup time 34 International model 9 J Japanese notic e 47 K Korean notices 48 L LEDs, testing 24 LEDs, trou bleshooting 33 LEDs, unit identification (UID) 8 limited warranty 42 loa d protection ...
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HP (Hewlett-Packard) UPS R1500 GENERATION 2 - page 54
Index 54 Standby button, location 7 Standby mode 23 static el ectricity 50 storing batteries 27 support 41 supported hardware 40 supported software 25 system confi guration setti ngs 19 T technical support 41 telephone numbers 41 temperature ranges (env ironmental) 38 Test/Alarm Reset button, location 7 testing batteries 29 testing LEDs 24 tools 11 ...
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