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Planar VIA-30PSE - page 1
S S e e c c u u r r i i t t y y S S y y s s t t e e m m U s e r ' s M a n u a l VIA-30PSE, VISTA-10SE ® N7229V2 Rev C . 5/02 ...
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Planar VIA-30PSE - page 2
–2– TABLE OF CONTENTS SYSTEM OVERVIEW ...................................................................................... 3 General.......................................................................................................... 3 Zones.................................................................................................. ...
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Planar VIA-30PSE - page 3
–3– SYSTEM OVERVIEW General Congratulations on your ownership of an Ademco Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, including microcomputer technology to monitor all system status. Ademco is the world's largest manufacturer of security systems an ...
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Planar VIA-30PSE - page 4
–4– SYSTEM OVERVIEW Alarms When an alarm occurs, both the keypad and external sounders will sound, and a message at the keypad will identify the zone(s) causing the alarm. In addition, if your system is connected to a central monitoring station, an alarm message will be sent. To stop the alarm sounding, you simply disarm the system. Fire Protec ...
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Planar VIA-30PSE - page 5
–5– ABOUT THE KEYPADS General Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keys and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. The keypads feature a built-in sounder which emits alarm sounds during alarm and trouble conditions, and produces wa ...
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Planar VIA-30PSE - page 6
–6– ABOUT THE KEYPADS Fixed-Word Keypad Displays AWAY All burglary zones, interior & perimeter, are armed. STAY Perimeter burglary zones, such as windows and doors are armed. INSTANT Perimeter burglary zones armed and entry delay is turned off. BYPASS One or more burglary protection zones have been bypassed. NOT READY Appears when burglary ...
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Planar VIA-30PSE - page 7
–7– ABOUT THE KEYPADS KEYPADS WITH FLIP-DOWN KEY COVERS ARE SHOWN WITH COVER REMOVED READY ARMED PANIC OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY 1 2 3 6 5 4 89 7 0 * # ARMED READY PANIC OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY 1 2 3 6 5 4 89 7 0 * # ALARM CHECK FIRE AWAY STAY INSTANT BYPASS NO AC CHIME BAT NOT READY A ...
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Planar VIA-30PSE - page 8
–8– FUNCTIONS OF THE KEYPAD 1 DISPLAY WINDOW. Alpha Keypads: A 2-line, 32- character Liquid Crystal Display (LCD). Displays protection point identification, system status, and messages. Fixed- Word Keypads: Display protection zone ID and system status messages using pre-designated words (see page 6). 2. OFF KEY: Disarms burglary portion of the ...
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Planar VIA-30PSE - page 9
–9– SHOWN WITH FLIP-DOWN KEY COVER REMOVED 1 2 3 A 4 5 6 B 7 8 9 C * 0 # D OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY READY ARMED PANIC A B C OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY 1 2 3 6 5 4 89 7 0 * # 1 2 5 3 4 6 7 9 10 12 13 11 8 17 16 14 15 TYPICAL ALPHA KEYPAD Fixed-Word Keypads are functionally similar, except ...
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Planar VIA-30PSE - page 10
–10– SECURITY CODES General At the time of installation, your installer programmed a personal four-digit Master code, known only to you and yours. This code is used to perform most system functions, including arming and disarming of the system. As an additional safety feature, temporary User Codes can be assigned for use by those not having a n ...
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Planar VIA-30PSE - page 11
–11– SECURITY CODES (Continued) Duress Code (Continued) To program a Duress code: Enter your Master Code + 8 + 8 + [desired 4-digit duress code]. The keypad will beep once. Note: The Duress code must differ from the Master Code or any other User’s Code. To change the Duress code: Enter Master Code + 8 + 8 + [new 4-digit duress code]. To delet ...
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Planar VIA-30PSE - page 12
–12– ENTRY/EXIT DELAYS General Information Your system has preset time delays, known as exit delay and entry delay. When you arm your system, exit delay gives you time to leave through the entry/exit door without setting off an alarm. Entry delay gives you time to disarm the system when you re-enter through the entry/exit door. The system must ...
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Planar VIA-30PSE - page 13
–13– CHECKING FOR OPEN ZONES Using the ✱ READY Key B efore arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING PROTECTION ZONES section), otherwise the keypad will display a "Not Ready" message, and if your keypad has a READY indicator light, it will not be lit. The R ...
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Planar VIA-30PSE - page 14
–14– BYPASSING PROTECTION ZONES Using the 6 BYPASS Key LIMITATION The system will not allow fire zones to be bypassed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed. T his key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first. 1 . En ...
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–15– BYPASSING PROTECTION ZONES (Continued) Quick Bypass Ask your installer if "Quick Bypass" is active for your system, and if so, check here: If your system supports "Quick Bypass", it allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. This feature is useful if, for exam ...
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Planar VIA-30PSE - page 16
–16– ARMING PERIMETER ONLY WITH ENTRY DELAY ON Using the 3 STAY Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13). THE STAY MODE ARMS THE PERIMETER, BUT ALLOWS USE OF THE ENTRY/EXIT DOOR. PERSONS WITHIN THE PREMISES CAN MOVE ABOUT FREELY. Use this key when staying inside, but expect someone to use an entry/ ...
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Planar VIA-30PSE - page 17
–17– ARMING PERIMETER ONLY WITH ENTRY DELAY OFF Using the 7 INSTANT Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13) THE INSTANT MODE ARMS THE PERIMETER (INCLUDING THE ENTRY/EXIT DOOR), WITH NO ENTRY DELAY. PERSONS WITHIN THE PREMISES CAN MOVE ABOUT FREELY Use this key when staying inside and do not expect ...
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Planar VIA-30PSE - page 18
–18– ARMING ALL PROTECTION WITH ENTRY DELAY ON Using the 2 AWAY Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13) Use this key when no one will be staying inside. 1 . Enter your security code and press the AWAY key. 2 . The keypad beeps twice and displays the armed message. The red ARMED indicator lights. 3 ...
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Planar VIA-30PSE - page 19
–19– ARMING ALL PROTECTION WITH ENTRY DELAY OFF Using the 4 MAXIMUM Key BEFORE ARMING, close all doors and windows (see CHECKING FOR OPEN ZONES on page 13) Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when retiring for the night and no one will be moving through protected interior areas. ...
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Planar VIA-30PSE - page 20
–20– DISARMING THE SYSTEM AND SILENCING ALARMS Using the 1 OFF Key IMPORTANT: If you return and the main burglary sounder is on, DO NOT ENTER, but CONTACT THE POLICE from a nearby safe location. If you return after an alarm has occurred and the main sounder has shut itself off, the keypad will beep rapidly upon your entering, indicating that an ...
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Planar VIA-30PSE - page 21
–21– EXIT ALARMS Exit Alarm Warning Displays and Sounds Ask your installer if "Exit Alarm Warning" is active for your system, and if so, check here: Your system may support and have been programmed for this feature. When arming, if an exit or interior zone contains a fault during closing at the time the exit delay ends , the alarm sou ...
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Planar VIA-30PSE - page 22
–22– PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Panic Keys Your system may have been programmed to use special keys or combinations of keys to manually activate emergency (panic) functions. The functions that might be programmed are: Silent Emergency, Audible Emergency, Personal Emergency, and Fire. A silent emergen ...
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Planar VIA-30PSE - page 23
–23– PANIC KEYS (Continued) CHECK IF PANIC PLACE A CHECK NEXT TO PROGRAMMED ZONE ACTIVE KEY(S) FUNCTION NUMBER [A] ____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE 9 5 [B] ____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE 0 7 SEE YOUR INSTALLER [C] ____SILENT, ____AUDIBLE, ____PERSONAL, ____FIRE 9 6 AND NOTE HERE OR THE KEY(S) & FUNCTION(S) [1 ...
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Planar VIA-30PSE - page 24
–24– TESTING THE SYSTEM TO BE CONDUCTED WEEKLY Using the 5 TEST Key NO ALARM REPORTS WILL BE SENT TO THE CENTRAL MONITORING STATION while the system is in Test mode. The TEST key puts your system into the Test mode, which allows each protection point to be checked for proper operation. 1 . Disarm the system and close all protected windows, door ...
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Planar VIA-30PSE - page 25
–25– TESTING THE SYSTEM (Continued) 7 . After all protection points have been checked and restored, there should be no zone identification numbers displayed. If a problem is experienced with any protection point (no confirming sounds, no display), CALL FOR SERVICE IMMEDIATELY. 8 . Turn off the Test mode by entering the security code and pressin ...
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Planar VIA-30PSE - page 26
–26– TROUBLE CONDITIONS "Check" and "Battery" Displays * Not all systems use wireless sensors. T he word CHECK on the keypad's display, accompanied by a "beeping" at the keypad, indicates a trouble condition in the system. To silence the beeping for these conditions, press any key. 1. A display of "CHECK& ...
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Planar VIA-30PSE - page 27
– 27 – TROUBLE CONDITIONS (Continued) Words or letters in parentheses ( ) are those that are displayed on Fixed-word keypads. ↓ Other Trouble Displays * Any “beeping” that accompanies a trouble display can be stopped by entering an OFF sequence (code + OFF) ** Not all systems use wireless transmitters. 1. COMM. FAILURE Indicates that a fa ...
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Planar VIA-30PSE - page 28
– 28 – TROUBLE CONDITIONS (Continued) Other Trouble Displays (Continued) 5. AC LOSS is displayed The system is operating on battery power only due to a (or NO AC ) power failure. If only some lights are out on the premises, check circuit breakers and fuses and reset or replace as necessary. CALL FOR SERVICE if AC power cannot be restored to the ...
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Planar VIA-30PSE - page 29
–29– FIRE ALARM SYSTEM (IF INSTALLED) General Your fire alarm system (if installed) is on 24 hours a day, for continuous protection. In the event of an emergency, the strategically located smoke and heat detectors will au- tomatically send signals to your system, triggering a loud, interrupted pulsed sound* from the Keypad(s). This sound will a ...
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Planar VIA-30PSE - page 30
–30– FIRE ALARM SYSTEM (Continued) Manually Initiating a Fire Alarm 1 . Should you become aware of a fire emergency before your detectors sense the problem, go to your nearest Keypad and manually initiate an alarm by pressing the appropriate panic key(s), assigned for FIRE emergency (if programmed by the installer). Check below, and on page 23. ...
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Planar VIA-30PSE - page 31
–31– NATIONAL FIRE PROTECTION ASSOCIATION RECOMMENDATIONS ON SMOKE DETECTORS DINING KITCHEN BEDROOM BEDROOM BEDROOM BEDROOM LIVING ROOM ✪ ✪ ✪ ✪ ✪ ▲ ▲ BEDROOM BDRM BDRM DINING LIVING ROOM TV ROOM KITCHEN ■ ■ ■ ✪ ✪ ✪ ✪✪ ✪ ▲ ✪ ✪ ✪ BEDROOM BEDROOM TO BR ■ ■ ■ ■ ■ LVNG RM BASEMENT KTCHN ▲ ▲ . CLO ...
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Planar VIA-30PSE - page 32
–32– EMERGENCY EVACUATION Steps to Safety • FRONT • BACK • BEDROOM BA TH BEDROOM KITCHEN BACK DOOR 1 FLOOR ST BEDROOM BEDROOM 2 FLOOR ND BA TH BEDROOM PORCH CLOSET Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1 . Plan on your detect ...
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Planar VIA-30PSE - page 33
–33– QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS Check Zones Press READY key. To view faulted zones when system not ready. Arm System Enter code. Press arming key desired: (AWAY, STAY, INSTANT, MAXIMUM) Arms system in mode selected. Quick Arm (if programmed) Press #. Press arming key desired: (AWAY, STAY, INSTANT, MAXIMUM) Arms ...
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Planar VIA-30PSE - page 34
–34– SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS (ALPHA DISPLAY KEYPADS) SOUND CAUSE DISPLAY LOUD, INTERRUPTED* Keypad & External Sounder FIRE ALARM FIRE is displayed; descriptor of zone in alarm is displayed. LOUD, CONTINUOUS* Keypad &External Sounder BURGLARY/AUDIBLE EMERGENCY ALARM ALARM is displayed; descriptor of zone in alarm is also ...
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Planar VIA-30PSE - page 35
–35– SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS (FIXED-WORD DISPLAY KEYPADS) SOUND CAUSE DISPLAY LOUD, INTERRUPTED* Keypad & External Sounder FIRE ALARM FIRE and ALARM are displayed; protection zone in alarm is displayed. LOUD, CONTINUOUS* Keypad &External Sounder BURGLARY/AUDIBLE EMERGENCY ALARM ALARM is displayed; protection zone in alar ...
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Planar VIA-30PSE - page 36
–36– PROTECTION ZONES LIST One or more sensing devices will have been assigned by the installer of your alarm system to each of the various protection zones in your system (although not every zone number can be used). For example, the sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the mas ...
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Planar VIA-30PSE - page 37
–37– OWNER'S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. A . GENERAL INFORMATION: Insured's Name and Address: ____________________________________________________________________________ ____________________________________________ ...
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Planar VIA-30PSE - page 38
–38– OWNER'S INSURANCE PREMIUM CREDIT REQUEST (cont.) E . SMOKE DETECTOR LOCATIONS: Furnace Room Kitchen Bedrooms Attic Basement Living Room Dining Room Hall F . BURGLARY DETECTING DEVICE LOCATIONS: Front Door Basement Door Rear Door All Exterior Doors 1st Floor Windows All windows Interior Locations All Accessible Openings, Including Skyl ...
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Planar VIA-30PSE - page 39
–39– CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to th ...
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Planar VIA-30PSE - page 40
–40– UL NOTICE: This is a "Grade A" Residential System. FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statem ent for your information: This equipment generates and uses radio frequency energy and if not ...
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Planar VIA-30PSE - page 41
–41– FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among oth er information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the ...
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Planar VIA-30PSE - page 42
–42– WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or ot her emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: • Intruders ma ...
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Planar VIA-30PSE - page 43
–43– WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) • Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or temp orarily out of service. Telephone lines are also subject to compromise by sophisticated intruders. • Even if the system responds to the emergency as i ...
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Planar VIA-30PSE - page 44
ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller" ), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date o ...
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