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Emerson 5500 SERIES - page 1
Installation Manual 381333-277 F 50 Hanover Rd, Florham Park, NJ 07932-1591 USA Call 1 800 800-2726 (ASC0) for sal es or service www.ascopower.com 5500 Series, Catalog A5510 Thin Web Server software version 5 Warnings ................................................................................................... i Welcome ...................... ...
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Emerson 5500 SERIES - page 2
Thin Web Server Warnings © ASCO Power Technologies, L.P. 2008 Microsoft and Windows are registered trademarks of Mi crosoft Corporation. All Rights Reserved. The ASCO 5500 Catalog A5510 Thin Web Server (TWS) provides real-tim e monitoring and control of ASCO Auto m atic Transfer Switches and engine- generator sets over the Internet or an Intranet. ...
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Welcome Thin Web Server Who Should Use this Installation Manual This installation manual for the Thin Web Server should be used to assist individuals who will: • install and connect the Thin Web Server • configure the Thin Web Server with the setup program Prerequisites A working knowledge of Windows ® 2000 or XP is necessary to use this softw ...
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1-1 Overview, Specifications, Ground Connection Thin Web Server Overview The ASCO 5500 Series Catalog A5510 Thin Web Server (TWS) provides real-time monitoring and control of ASCO Automatic Transfer Switches and engine-generator sets over the In ternet or an intranet. The TWS also logs critical alarms and analog information. The TWS can be used wit ...
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Emerson 5500 SERIES - page 5
Thin Web Server Mounting 2-1 Mount the Thin Web Server Refer to the outline and mounting drawing 771812 and mount the Thin Web Server vertically to a flat surf ace in a clean and dry location. If it is mounted in an enclosure it must provide adequate ventilation for cooling. Four 3/16” diameter mounting holes are provided in the back m ounting pl ...
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Thin Web Server Connections 3-1 Connect the ATS Network Refer to Interface Wiring Diagram 771811. Use only the recommended communication cable listed below to conn ect the ATS network to the Thin Web Server. Standard 80º C Plenum Rated Belden 1419A, 9842, or 9829 Be lden 89729 or 82729 Alpha 6202C or 6222C Alpha 58902 Connect the Power Refer to In ...
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Thin Web Server Setup Program – Serial Connection 4-1 Minimum PC Requirements for Setup and Browser Programs The Thin Web Server requires the following minimum system configuration for the setup and browser program for serial connection: • Microsoft ® Windows ® 2000 or XP operating system • Personal computer with Pentium ™ 4 2 GHz or ...
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Setup Program – Serial Connection Thin Web Server 4-2 3. The Choose Destination Locatio n screen displays. Use the default destination direct ory . Click Next . 4. The Select Program F olders screen displays. Use the default directory in the Program Folder . Click Next . 5. The Copying W indows Systems file s … dialog box display s. These scree ...
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Emerson 5500 SERIES - page 18
Thin Web Server Setup Program – Serial Connection 4-3 How to start and setup the Thin Web Server software After installing the Thin Web Setup Program start the Thin Web Server software and set it up. 1. Double click the icon on t he Windows desktop. 2. The Port Config tab displays first. Work with your net- work administrator to set up the server ...
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Emerson 5500 SERIES - page 19
Setup Program – Serial Connection Thin Web Server 4-4 Alarms - Email Address Alarms - ATS Power Manager Setting Alarms - Engine PM Details 6. Click the Email Address lower tab. Th en enter the e-mail addresses (up to 5) of the persons whom you want notified of the selected al arms. Double check each e-m ail address displayed in the fi ve text box ...
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Thin Web Server Setup Program – Serial Connection 4-5 10. Click the Loggi ng tab. Y ou can enable or disable historical data l ogging & alarm loggi ng and change their default update inte rval. ; Historical data l ogging enabled or disabled flag Historical data l ogging update interval (15 t o 30 minutes) Default frequency is 30 minutes ; Ala ...
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Emerson 5500 SERIES - page 21
Setup Program – Serial Connection Thin Web Server 4-6 Un-installing the program 1. Go to the Windows- desktop and click á Start on the taskbar. 2. Click Settings on the m enu. 3. Click Control Panel . 4. In the Control Panel window, double click the Add/R emove Programs icon. 5. In the Add/Remove Programs Properties window find ASCO TSSP on ...
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Thin Web Server Setup – Ethernet Connection 4-7 How to Establish Communication w ith the Thin Web Server via Ethernet Connection To set up the Thin Web Server via Ethernet connection, follow this procedure. Required items: • Portable laptop computer with network card, running Windows Xp , Windows 2000 , or Windows NT , and Windows Internet Expl ...
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Emerson 5500 SERIES - page 23
Thin Web Server File Management Utilities 5-1 How to copy, delete, and view files in the Thin Web Server ( to update firmware, to update documentation ) Two file management utilities are included o n the install CD. One is for Serial connection and the ot her is for Ethernet use. Serial Connection 1. Connect the downloading serial cabl e between th ...
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File Management Utilities Thin Web Server 5-2 CAUTION Be sure that you are certain of file(s) to delete in the following procedure. 9. To start the file delete process click the Delete button once. A DOS window opens. Let the process com plete; do not interrupt it. When finished, the DOS window will close (with a series of beeping sounds). 10. When ...
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Emerson 5500 SERIES - page 25
Thin Web Server SSL Certificate & Private Key Files 6-1 How to install SSL certificate and private key files in the Thin Web Server Both the certificate and private key files have to be installed in the Thin Web Server root directory C:. 1. Start the Thin Web Server setup program and connect to the server. Once connected, choose whatever utili ...
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Emerson 5500 SERIES - page 26
Thin Web Server Connectivity Module Configuration 7-1 Connectivity Module Configurator Program This utility is used to create, manage, upload, and dowload configuration settings to ASCO Connectivity Modules (only part no. 629800-xxx) that the Thin Web Server will be communicating with over LAN. How to Add Configuration Setting for a Connectivity Mo ...
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Connectivity Module Configuration Thin Web Server 7-2 How to Edit Configuration Setting 1. Set the pointer to the configurator setting that you want to edit and then click Edit device button. 2. Edit mode onl y allows modi fication of nam e and location descripti ons of ATSs with Group 1 Controller (Series 300) and Group 6A/7A Control Panels (ASCO ...
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Thin Web Server Connectivity Module Configuration 7-3 4. When the process is done this message should appear. Click OK to continue. If message does not appear (wait), close the application and redo the process again. Other Utilities How to Reset Thin Web Server Serially 1. Launch the Thin Web Server setup program and connect it to the Thin W eb Ser ...
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Emerson 5500 SERIES - page 29
How to View TWS MAC Address Thin Web Server 7-4 How to View the TWS MAC Address 1. Launch the Thin Web Server setup program and connect it to the Thin W eb Server. 2. On the menu bar, cli ck Utilities , then click Extract TWS MAC ID . 3. This will post the message window as: Clck Yes to continue. 4. This will bring the Thin Web Server to the debug ...
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Emerson 5500 SERIES - page 30
Thin Web Server Client Settings 8-1 How to create an Ethernet TCP/IP network connection on a Window s ® 2000 ® PC 1. Right clic k on My Network Places then click Properties . 2. Right clic k on Local Area Connection icon. The following window will pop up. 3. If the device status indicates This device is working properly. close this window and pro ...
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Client Settings Thin Web Server 8-2 5. Install Internet Prot ocol by clicking on Inst all button. If already installe d highlight Internet Protocol (TCP/ IP) and click on Properties . 6. If your PC is on the com pany network contact your IT personnel for appropriate se ttings. If you are connecting to an ISP using DSL or cable modem contact your se ...
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Emerson 5500 SERIES - page 32
Thin Web Server Client Settings 8-3 How to create an Ethernet TCP/IP network connection on a Window s ® XP ® PC 1. Click start (lower left corner) and select Control Panel . 2. Click the Network and Internet Connections icon. 3. Click on Network Connections . 4. Right clic k on Local Area Connection icon. The following window will pop-up. 5. Clic ...
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Emerson 5500 SERIES - page 33
Client Settings Thin Web Server 8-4 6. If the device status indicates This device is working properly. close this window and proceed to the next step. Otherwise follow the instruction s as indicated in the Troubleshooter help to fix the problem . 7. Install Internet Prot ocol by clicki ng on Install button. If already installe d highlight Internet ...
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Emerson 5500 SERIES - page 34
Thin Web Server Troubleshooting Troubleshooting Symptom Possible Problem Possible Cause Action Prevention 1. Thin Web server (TWS) does not turn ON. . . – Check if you have the correct power supply. – Make sure the plug is connected properl y to the supply outlet. 2. Thin Web Server keeps rebooting. NOTE: You should hear a series of beep sounds ...
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Emerson 5500 SERIES - page 35
Symptom Possible Problem Possible Cause Action Prevention 5. TWS booted but no client or browser can not connect to it. TWS is not connected to LAN. – LAN cable is dam aged or not properly plugged into the TWS. – LAN cable is not connected to LAN1 port of the TWS. – No TCP/IP IP, subnet, gateway assigned to the TWS. – The hub’s uplink mod ...
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Emerson 5500 SERIES - page 36
Thin Web Server Troubleshooting Symptom Possible Problem Possible Cause Action Prevention 7. TWS booted but cannot communicate to any rem ote _72E. TWS is not connected to LAN. 72Es are not connected to the LAN. – Check first if any client station within the LAN can communicate with the TWS. User can try to ping the TWS from the client station. I ...
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Emerson 5500 SERIES - page 37
monitor CMOS battery level. Symptom Possible Problem Possible Cause Action Prevention 10. Email alarm s were not sent out. No email was received by expecting recipients when alarm happens. – No outgoing ma il server address specified to the TWS. – No originatin g email address specified to the TWS. – Incorrect receiving email addresses specif ...
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Emerson 5500 SERIES - page 38
Thin Web Server Troubleshooting Symptom Possible Problem Possible Cause Action Prevention 13. Server setup program cannot upload / download configuration. Receiving an error message after upload / download. Corrupted TWS configuration file. – TSSP & TWS program version mism atch. Same as ite m 4 Same as ite m 4 14. Serial Modbus comm unicatio ...
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Emerson 5500 SERIES - page 39
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS Amps ATS Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Instructions: Fill in the information for each Autom atic Transfer Switch (ATS) and Power Manager (PM) c ...
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Emerson 5500 SERIES - page 40
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS Amps ATS Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Instructions: Fill in the information for each Autom atic Transfer Switch (ATS) and Power Manag ...
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Emerson 5500 SERIES - page 41
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS Amps ATS Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Instructions: Fill in the information for each Autom atic Transfer Switch (ATS) and Power Manag ...
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Emerson 5500 SERIES - page 42
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS Amps ATS Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 Instructions: Fill in the information for each Autom atic Transfer Switch (ATS) and Power Manag ...
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Emerson 5500 SERIES - page 43
Printed in U.S.A. © ASCO Power T echnologies, L.P. 2008 All Rights Reserved. INDEX A Access Levels, 4-4 Alarms, 4-3 Alarm logging, 4-5 Ascii, 5-2 ATS alarm selection, 4-4 ATS Forms, back of manual ATS Power Manager Settings, 4-4 ATS Settings, 4-3 B Binary, 5-2 C Cable, Communication, 3-1 Catalog Numbers, 1-1 Choose Destination Location, 4- 1 Clien ...
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