English dropdown-ico

Manual Mitel Speech Server

58 pages 4.37 mb
Download

Go to site of 58

Summary
  • Mitel Speech Server - page 1

    ATTEN DANT / UNIFIED MESSAGIN G USER GUIDE ...

  • Mitel Speech Server - page 2

    NO TI CE THIS DOCUMENT I S PROVI DED T O YOU FOR INFORMA TI O NAL PURPOSES ONL Y . The information contained in this doc ument is believed by Mitel Networks to be accurate as of the date of its pub licat ion a nd is subj ect to c han ge without not ice. Mitel Netwo rks as sume s no responsib ility for any errors or omissions in this document and sh ...

  • Mitel Speech Server - page 3

    iii Tab le of Con te nts G e t t i n gS t a r t e d ........... ....... ...... ...... ....... ...... ....... ...... ....... 1 P u r p o s eo ft h i sG u i d e .. ....... ...... ...... ............. ....... ...... ....... 1 About Mitel Netw orks™ Spe ech Server . ...... ....... ...... ....... ...... ....... 1 Benefits of t he Syst em . . ....... . ...

  • Mitel Speech Server - page 4

    iv Mitel Netw orks Spe ech S erver Delivering Mes sages ............ ....... ...... ...... ....... ...... ....... ... 3 0 M a k i n ga n d D e l i v e r i n ga M e s s a g e ...... ...... ...... ....... ...... ....... ... 3 0 Managing F axes . . ....... ...... ....... ...... ...... ....... ............. ... 3 1 P l a y i n g aF a x .. ....... ..... ...

  • Mitel Speech Server - page 5

    1 Gettin g Starte d P u r p o s eo ft h i sG u i d e This guide p rovides proce dures for mana ging calls, messages, tasks, meetings, and appointments on the Mitel Networks™ S peech S erver system with the Unified Messaging option. Abou t M itel N etwor ks Sp eech Server Mi tel Networks S peech Server p rovides auto-attendant functiona lity with ...

  • Mitel Speech Server - page 6

    Mitel Netw orks Speech S erv er 2 Benef its o f t he System Yo u c a n • Place calls to any number in the C ompany Directory w ith a nam e, exte nsion, or department name, 24 hours a day from any phone. • Place calls by name to your frequently-called numbers in your Personal Directory . • Access the system from your home or cellular p hone an ...

  • Mitel Speech Server - page 7

    Mitel Netw orks Speech S erve r 3 Lis t of F eatures The S peech Server - Unified Messaging system can provide the following features : • Call by nam e • Call by department • Call by num ber • Multi-level menuing • Barge-in • Check a num ber • Call the operator • Demo m ode •E x p e r t m o d e • T ouchto ne dialing • Change l ...

  • Mitel Speech Server - page 8

    Mitel Netw orks Speech S erv er 4 Enrolling o n the Syst em The first time that you log i n, the system wi ll guide you t h rough enroll ment. After you have enrolled, you can begin using your Personal Directory . Bef ore you start , e nsure t hat your system admini strator has given you t he foll owing in formatio n : • S peech Server exte nsion ...

  • Mitel Speech Server - page 9

    Mitel Netw orks Speech S erve r 5 Logg i n g In T o log in from an exten sion with au tomatic log in • Dial t he S peech Server ext ension nu mber . Y ou rec eive immediate acc ess to t he Company Directory and to y our Personal Directory . Y o u can say "M essenger, " "Calenda r ," "T ask Manager ," or "User Op ...

  • Mitel Speech Server - page 10

    Mitel Netw orks Speech S erv er 6 Recording Your Primary Greeting T o re cord your p rima ry greeting 1. Dial the S peech S erver extensio n numb er . Login if ne cessary . 2. Say “User O ptions” a nd then “Record my primary gree ting.” 3. When prompted, say yo ur greeting, and then press the # key a ft er c ompleting the recording. 4. Afte ...

  • Mitel Speech Server - page 11

    Mitel Netw orks Speech S erve r 7 Set ting You r Perso nal Prefe ren ces Program your personal preferenc es with your Personal Web Page. Y our personal Profile Set tings sho w your personal directory an d l et you • Program your phone num bers (cellular phone , hom e, fax, pa ger nu mber , or voice ma il) • Set y our forwardi ng opti ons (desti ...

  • Mitel Speech Server - page 12

    Mitel Netw orks Speech S erv er 8 Acces si ng your Pe rsonal W eb Page T o acc ess your Per sonal Web Page 1. Open the browser window (Microsoft™ Internet Explorer 5.5 or greater) on your PC. 2. Enter the URL of t he log in p age for your Personal Web Page. Get this URL from your administrato r . 3. Enter your l ogin ID and login PIN. 4. If the U ...

  • Mitel Speech Server - page 13

    Mitel Netw orks Speech S erve r 9 Fea ture s (con tin ued ) Mo bili ty (Reach Me) "enabled" o r " disabled" Allows you to redirect your calls to your home, cellu lar phone, pager, f ax num ber , voice ma il, or te mpo rary number. Me ssag in g "enabl ed" o r "disabled" Mess aging allows all mess ages (e-mail, ...

  • Mitel Speech Server - page 14

    Mitel Netw orks Speech S erv er 10 T o exit you r Pers onal Web Page • In the top ri ght-hand c orner of the b rowser window , click . Changi ng Yo ur PIN T o ch ang e your PI N 1. In your Personal Web Page, click Change PIN . 2. Enter your c urrent PIN. 3. Enter your n ew PI N (4- to 7-di git number). 4. Re-enter your P IN as a conf irmation. 5. ...

  • Mitel Speech Server - page 15

    Mitel Netw orks Speech S erve r 11 - Use part i al lo gin if y ou want immediate access to na mes in the Co mpany Directory and in your Personal Directory . Also use part ial login if y ou wan t the syst em to perform a security check before providi n g access to your messages . The security check is the entering of you r PIN n umb er with your tel ...

  • Mitel Speech Server - page 16

    Mitel Netw orks Speech S erv er 12 to the v oice command, "F ax Forward." U sers say "Fax F orward" after t hey he ar a message (email, voice mail, or fax) that requ ires pri n ting on a fax machine. 5. C lick Sa v e . Whi le Mobi lity is enabl ed, all calls t o your name are directed to the Reach M e number . Note t hat if a us ...

  • Mitel Speech Server - page 17

    Mitel Netw orks Speech S erve r 13 Setting the Me ssaging O ptions If you hav e the Unified M e ssaging option, you can set your m essaging voice interface options: T o set the or der of your messag es and to select the recorde d greeting 1. C lick Mes saging . 2. If you want your u rgent messages t o take priority , select the che ck box f or s te ...

  • Mitel Speech Server - page 18

    Mitel Netw orks Speech S erv er 14 Setting Personal Pr eferences w ith the Pho ne Y ou can use voice c ommand s to set a nd/or m odify vario us user options. T o acc ess user options • Dial the S pe ech Server extens ion num ber and say "User Opt ions." Y ou can now ch oose from the following options: Creatin g Your Pers onal Di recto r ...

  • Mitel Speech Server - page 19

    Mitel Netw orks Speech S erve r 15 Creating and M od ifying C ontacts Unified-messaging users an d A ttendant-only users on a Speech Server syst em with the Unified Messag ing option, creat e and mo dify their Persona l Directory via Microsoft O utlook. Speec h Server supports up to six distinct phone num bers for each contact: business, home, page ...

  • Mitel Speech Server - page 20

    Mitel Netw orks Speech S erv er 16 T o make a V oice Con t ac t category 1. In Microsoft Outlook, open your Co nt acts f o lder . 2. Right-click a contact n ame. 3. Select Categ ories from the po p-up menu . 4. Click the Master Category List button. 5. In the New category te xt box , type Vo i c e C o n t a c t , click Add and th en OK . 6. In the ...

  • Mitel Speech Server - page 21

    Mitel Netw orks Speech S erve r 17 4. Dial the S peech S erver extensio n numb er . Login if ne cessary . 5. Say "St art recording sess ion." 6. Afte r the system prompts you t o conne ct, cli ck Connect . 7. C lick Recor d . At the tone, rec ord the pers on's nam e. 8. C lick Pl ay to listen to your recording. T o record over the na ...

  • Mitel Speech Server - page 22

    Mitel Netw orks Speech S erv er 18 Using Speech Commands The Speech Server syst em responds to your speech commands. Whe n you become more comfortable with the prompts, you can use the Barge-in feature and the Expert Mode featu re. Barg e-i n Barge-in allows you to interrupt a system prompt with a request. The system will stop playing the prompt a ...

  • Mitel Speech Server - page 23

    Mitel Netw orks Speech S erve r 19 When calling a name in your Personal Direct o ry • Say the nam e as it is entered in your Pers onal Directory . For example, say th e first and last name of the pers on. • In noisy environm ents, press *T (*8) to switch fro m S peech-comm and M ode to T ouc htone Mode and then dial the phone numb er . •P r e ...

  • Mitel Speech Server - page 24

    Mitel Netw orks Speech S erv er 20 Nav igat ing t hro ug h t he Ap plic a tio ns Mana gi ng Calls Pla cin g a C all Y ou c an place c alls by sayi ng a con tact nam e, a departmen t nam e, or t he numbers of the p hone number . The syst em can cal l contact names in the Company Directory or i n your Personal Directory . When using the Company Direc ...

  • Mitel Speech Server - page 25

    Mitel Netw orks Speech S erve r 21 Conditi ons: • The department name must be programm ed in the Company D irectory . • The name of the person must be programmed in your Personal Directory or in t he Company Directory . • If your administrator creates a multi-level menu wi th Call T ransfer , T ransfer to V oicemail, Audio Message, a nd Voi c ...

  • Mitel Speech Server - page 26

    Mitel Netw orks Speech S erv er 22 T o place a call 1. Dial the S peech S erver extensio n numb er . Login if ne cessary . 2. When the At tendant ans wers, say - the first and last na me of the person tha t you w ant to cal l, or the first and last nam e and th en d irect the c all, or - a department nam e, o r - a phone number (one digit at a time ...

  • Mitel Speech Server - page 27

    Mitel Netw orks Speech S erve r 23 3. The syst em confirms the requested name. If t he confirm ation is correct , rema in silent or say "Y es ," and the Attendant will r o ute your call. If the confirmed nam e is i n correct, say "No" or “Cancel,” an d the Attendant will all ow you to req uest the n ame aga in. If, af ter se ...

  • Mitel Speech Server - page 28

    Mitel Netw orks Speech S erv er 24 Y ou can also set the time at which you wan t the call forwarding to expire. Aft e r the call forwarding expires, the system directs calls t hat are made to you r name back to your of fice num ber . T o forward c alls to your home, cellular phon e, fax mach ine, p ag er , voice mail, or to a te mpor ar y num ber 1 ...

  • Mitel Speech Server - page 29

    Mitel Netw orks Speech S erve r 25 Ch ecking a Phon e Num ber T o ch eck a pho ne nu mbe r in the C o mpany Dire cto ry or in your P erso na l Dir ectory 1. Dial the S peech S erver extensio n numb er . L ogin if ne cessary . - For a business number in the Company Directory , say "Chec k the number for fi rs t name, last n ame . " - For a ...

  • Mitel Speech Server - page 30

    Mitel Netw orks Speech S erv er 26 T o set the language of the auto-attendant promp t s for the call 1. Dial the S peec h Server extensio n numb er . 2. Request the secondary lan guage. For examp le, if the Attendant greeting is in English, say - "Français"; or - "Español." 3. The Attenda nt provide s prom pts and respo nds to ...

  • Mitel Speech Server - page 31

    Mitel Netw orks Speech S erve r 27 T o listen to y our mes sage sum mary 1. Dial the S peech S erver extensio n numb er . L ogin if ne cessary . 2. Say "Messe nger ." The Attendant provides a message sum mary . After playback of the mes sage sum mary , you can - Play your e-m ail or voice mail mess ages - Send a ne w m essage - Find a n e ...

  • Mitel Speech Server - page 32

    Mitel Netw orks Speech S erv er 28 5. Say "Messe nger" to r e turn to the main menu . Exampl es: T o listen to ol d voice mails from a certain time period, say "Play old voice m ails sent since the last four days." Y ou mu st give a num ber of m inutes, ho urs, or days; do not give the date. Th e nu mber can not be greater than ...

  • Mitel Speech Server - page 33

    Mitel Netw orks Speech S erve r 29 Forwardin g Messages Y ou can use voi ce commands to forward v oice mails, fax es, and e-mai l messages to another person in your Personal or Company Directory . The system can f orward a message providing the directory has the e-mail addres s for t he perso n to wh om you are forwarding the m essage. V oi ce comm ...

  • Mitel Speech Server - page 34

    Mitel Netw orks Speech S erv er 30 Deli vering Messag es Maki ng a nd De liv ering a Messag e T o deliver a messag e to s omeo ne in th e C ompany Directory or Persona l Directory 1. Dial the S peech S erver extensio n numb er . Login if ne cessary . 2. Say "M essenger. " 3. Say "M ake a m essage. " 4. When prompted, say the fir ...

  • Mitel Speech Server - page 35

    Mitel Netw orks Speech S erve r 31 Mana gi ng Fax es Play ing a Fax T o listen to an unr ead fax 1. Dial the S peech S erver extensio n numb er . Login if ne cessary . 2. Say "Messe nger ." The Attendant provides a message sum mary . 3. Say "P lay fax. " If you h ave an unrea d fax, the system will p lay the nam e of the s end e ...

  • Mitel Speech Server - page 36

    Mitel Netw orks Speech S erv er 32 4. After identifying t h e fax message that you want to forward to a fax mac hine, say "Fax f or war d." 5. When prom pted, say "Y es" if you want t o use the def ault fax n umber , or say "No " if you want to send the fax to anoth er fax number , for example, a f a x machine in a hot ...

  • Mitel Speech Server - page 37

    Mitel Netw orks Speech S erve r 33 The system will save your appointment unle ss you say " Make c hanges." If you s ay "M ake changes" yo u can t hen have a choice of the fo llowing commands: Chang ing Appo intm ents T o chang e an appointmen t 1. Dial the S peech S erver extensio n numb er . L ogin if ne cessary . 2. Say " ...

  • Mitel Speech Server - page 38

    Mitel Netw orks Speech S erv er 34 Managi ng Meet ing Re qu ests Meeting req uests in volve co-ordi nating your s chedule w ith the schedules of other p eople. Setting up a meeting request involves sending ou t a meet ing request as an e-mail to all the partici pants. The meeting reque st s are then accept ed or declined. Managing mee ting requests ...

  • Mitel Speech Server - page 39

    Mitel Netw orks Speech S erve r 35 Ch ang in g th e Dat e/T ime T o change the date or time of your meeting reque st 1. Dial the S peech S erver extensio n numb er . Login if ne cessary . 2. Say "Cale ndar ." 3. Say "P lay" or "Chec k Calendar" and then say "Play ." 4. Say "Nex t" or " Previous ...

  • Mitel Speech Server - page 40

    Mitel Netw orks Speech S erv er 36 Rece iv ing Mee ting Re que s ts Meeting Reques ts a re received with your voice mail messa ges, your e-mail messages, a nd your fax messages in Microsoft Outlook. Af ter playing a Mee ting Request, you have the option of accepting or d eclining and s en ding a r e spons e. Handling meeting requests with voice com ...

  • Mitel Speech Server - page 41

    Mitel Netw orks Speech S erve r 37 Checkin g You r Calend ar Appointm ents a nd Meeting Reques ts are managed with yo ur voice commands usin g the Outlook Ca lendar in M icrosoft Outlook. U sing voice comm ands with Ca lendar i s depende nt on the Calendar a nd T ask Manage ment system option. For further information on the f unctionality of Outloo ...

  • Mitel Speech Server - page 42

    Mitel Netw orks Speech S erv er 38 Ma nagin g Tas ks A t ask o utlines an activity that is due at a certain date/time, with a p articular priority , status (st a te of compl etion), and a m essage attached (text or voi ce). A task can also be us ed to lea ve yourself a memo, in which the content of the message is the main component of interest. Man ...

  • Mitel Speech Server - page 43

    Mitel Netw orks Speech S erve r 39 Ch anging Tas ks T o change the date or descri ption of a t a sk 1. Dial the S peech S erver extensio n numb er . L ogin if ne cessary . 2. Say "T ask Manage r ." 3. Say "Review ." Y ou can also sa y "Next," "Prev ious," "Delete, " or "Pla y aga in." 4. W ...

  • Mitel Speech Server - page 44

    Mitel Netw orks Speech S erv er 40 Using Touchtone Comman ds Placing Calls T o place a call with touchtone dialing 1. Dial the S peec h Server extensio n numb er . 2. After the Attend ant answers, di al the num ber . The Attendant pl aces the c all. Switchin g to T ouch tone Sometimes, whe n you are i n a noisy environmen t, you may want to u se th ...

  • Mitel Speech Server - page 45

    Mitel Netw orks Speech S erve r 41 Playing Messag es T o play yo ur messa ges 1. Dial the S peech S erver extensio n numb er . Login if ne cessary . 2. Say "M essenger. " 3. Press P [7] t o play y our new m essages. 4. Press 1 to play y our "read" m essages . Durin g m ess a ge pla yback, you can Making and Sen din g Messa ges T ...

  • Mitel Speech Server - page 46

    Mitel Netw orks Speech S erv er 42 Sett ing A dd ress O ptio ns Before sending a message, you have th e option of modifying the list o f message recipients. • When you have finished recording your mess age, press O [6] t o access the Addr essing Options menu. If you wi sh, you can now choose to review the list of recip ients, add or delete a reci ...

  • Mitel Speech Server - page 47

    Mitel Netw orks Speech S erve r 43 Settin g Greet ing Opt ions T o p rog ram gre e ting opt ion s 1. Dial the S peech S erver extensio n numb er . L ogin if ne cessary . 2. Say "M essenger. " 3. Press U [8] to ent er the user opt ions. 4. Press G [4] to enter the greeting options. Choo se from the options provided: Press To G [4] Switch t ...

  • Mitel Speech Server - page 48

    Mitel Netw orks Speech S erv er 44 Using Y our PC f o r Voi ce Mess ag es If you inst all the Mitel Networks™ S peech Server Multimedia Outlook Plug-in, you wi l l be able to use Microsoft Outlook to manage your voice mails. Y ou can use your PC speakers or a phone to listen to your voice messages and use Microsoft Outlook to reply and forward y ...

  • Mitel Speech Server - page 49

    Mitel Netw orks Speech S erve r 45 8. C lick Ye s when the syst em asks you if it should create a folder . The S tart Copying Files window op ens. 9. C lick Next. Th e sof t ware installs, and then the User Profiles Information window opens. 10. Select the Logon User Names for the people that are using your PC that require the customized Outlook s ...

  • Mitel Speech Server - page 50

    Mitel Netw orks Speech S erv er 46 Chang ing Yo ur Vo ice Message Pla ybac k T o chang e the auto-play settings for you r v oice messag es and your playb ack device 1. Open M icrosoft Outlook , and c lick To o l s , Opt i ons ,a n dt h e nt h e Un ified Messaging tab. 2. Select the type of automatic play for the voice message s. - If you want to au ...

  • Mitel Speech Server - page 51

    Mitel Netw orks Speech S erve r 47 Voic e Mess age Bu tto ns The Mu ltimedia Outlook Plug-in provides the following buttons so you can manage your voice messag es: Functi on Button Play Stop Pause Forwar d/Revi ew Adjust vol ume Adjust r ecordi ng level Playb ack device New voice mess age Reply wi th voice message Re pl y to A ll wit h vo ic e mes ...

  • Mitel Speech Server - page 52

    Mitel Netw orks Speech S erv er 48 The Mi tel Networks Q uickPlay toolbar ha s some o f the sam e butt ons. Y ou can play , stop, pause, review , adjust the vol um e, or playback your message over the telephone while you are previewing your m essages. Playing Voice Mess a ges With the Multimedia Outlook Plug-in, you have the choice of one of the fo ...

  • Mitel Speech Server - page 53

    Mitel Netw orks Speech S erve r 49 Refer to o ne of the foll owing procedures that desc ribes your pl ayback pref erences. Usin g Y our P C Sp eak er s as a Pla yb ac k De vi ce T o play a voice messa ge with Auto-play When Preview ing 1. Select t he voice mes sage in the Out look Inbox. T he system automatical ly plays your voice messag e over the ...

  • Mitel Speech Server - page 54

    Mitel Netw orks Speech S erv er 50 T o play a voice messa ge without Auto-pl ay 1. Select the voice message in the inbox. 2. C lick QuickP lay to open t he Mitel Net works Q uickPlay toolba r . 3. On the Mitel Networks QuickPla y toolbar , cli ck the Play button to hear the voice message with you r speakers. or 1. Double-click the voice message in ...

  • Mitel Speech Server - page 55

    Mitel Netw orks Speech S erve r 51 T o play a voice messa ge without Auto-pl ay 1. C lick QuickP lay to open the Mitel Networks QuickPl ay toolbar . 2. Select the voice message in the Outlook Inbox. 3. On th e Mitel Net works Qu ickPlay t oolbar , click the Play but ton. 4. Answer th e phone to hear your voice message. 5. Use the M itel Net works Q ...

  • Mitel Speech Server - page 56

    Mitel Netw orks Speech S erv er 52 For w ardi n g wit h Voi ce T o forward v oice m essages and e-m ail mess ages with a voice m essage 1. Click the e-mail or v o ice message that you want to forward. 2. Clic k 3. Enter the e-mail ad dress(es) for the recip ients. 4. Click the Record butto n . 5. Say y our voice mes sage. 6. Click the Stop but ton ...

  • Mitel Speech Server - page 57

    Mitel Netw orks Speech S erve r 53 Using Outlook Web A ccess Y ou can use any computer with web access to access your messages. Online Help is provided to assis t you in the use of the Microsoft Exchange Multime dia t ool. This help is accessed when composin g or receiving a message. • When compos ing a messag e, click the Reco rd butto n, cl ick ...

  • Mitel Speech Server - page 58

    Mitel Netw orks Speech S erv er 54 NOTES ...

Manufacturer Mitel Category Home Theater Server

Documents that we receive from a manufacturer of a Mitel Speech Server can be divided into several groups. They are, among others:
- Mitel technical drawings
- Speech Server manuals
- Mitel product data sheets
- information booklets
- or energy labels Mitel Speech Server
All of them are important, but the most important information from the point of view of use of the device are in the user manual Mitel Speech Server.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Mitel Speech Server, service manual, brief instructions and user manuals Mitel Speech Server. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Mitel Speech Server.

Similar manuals

A complete manual for the device Mitel Speech Server, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Mitel Speech Server by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Mitel Speech Server.

A complete Mitel manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Mitel Speech Server - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Mitel Speech Server, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Mitel Speech Server, that we can find in the current document
3. Tips how to use the basic functions of the device Mitel Speech Server - which should help us in our first steps of using Mitel Speech Server
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Mitel Speech Server
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Mitel Speech Server in a specific country, if it was not possible to solve the problem on our own.

Do you have a question concerning Mitel Speech Server?

Use the form below

If you did not solve your problem by using a manual Mitel Speech Server, ask a question using the form below. If a user had a similar problem with Mitel Speech Server it is likely that he will want to share the way to solve it.

Copy the text from the picture

Captcha
New picture

Comments (0)