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Manual Grandstream Networks HT-502

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  • Grandstream Networks HT-502 - page 1

    Grandstream Networks, Inc. HT– 502 Dual FXS Port Analog Telephone Adaptor HT–502 User Man ual www.grandstream.com Firmware Version 1.0.0.39 support@grandstream.com ...

  • Grandstream Networks HT-502 - page 2

    Grandstream Networks, Inc. HT-502 User Manual Page 2 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABLE OF C ONTE NTS HT–502 User Manual WELCOME.................. ............... ............... ................... ............... ............... ............... ........ ........... ............... .. 4 S AFETY C OMPLIA NCES ................... ...

  • Grandstream Networks HT-502 - page 3

    Grandstream Networks, Inc. HT-502 User Manual Page 3 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABLE OF F IGURE S HT–502 U SER M AN UAL F IGURE 1: C ONNECTING THE HT–502 ................. .................. .................................. .................................. ...... 5 F IGURE 2: C ONFIGU RING THE H T–502 ................ ...

  • Grandstream Networks HT-502 - page 4

    Grandstream Networks, Inc. HT-502 User Manual Page 4 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 W ELCOME Thank you for purcha sing Grandstream’s HT–502, the a ffordable, feature ri ch Analog Telephone Adaptor. Grandstream HandyTone-502 is a n ew addition to the popula r HandyTone ATA product family. It features the rich audio qua lity, a bro ...

  • Grandstream Networks HT-502 - page 5

    Grandstream Networks, Inc. HT-502 User Manual Page 5 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 C ONFIG URE YOUR HT–502 Configuri ng your HT–502 and connec ting the un it to the VoIP netw ork is very simple . The HT–50 2 is easy to configure using the embedde d GUI pages and the fo llowing five (5) ste ps outlined below. Examples of th e G ...

  • Grandstream Networks HT-502 - page 6

    Grandstream Networks, Inc. HT-502 User Manual Page 6 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABL E 2: D EFINITIONS OF THE HT–502 LED S Powe r LE D Indicates P ower. Rem ains ON w h en Power is connected and tu rned ON. WAN LED Indicates LAN (or WAN) port activity. LAN LED Indicates PC (or LAN) port activity . PHONE1 / PHONE2 LE D Indicate ...

  • Grandstream Networks HT-502 - page 7

    Grandstream Networks, Inc. HT-502 User Manual Page 7 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 P RODUCT O VERVIEW The HT–502 is a full feature voice and fax-over IP device that offe rs a high-level of integr ation including dual 10M/100Mbps net work ports with integrated router, NAT, DHCP ser ver, dual port FXS telephone gateway, market-leadi ...

  • Grandstream Networks HT-502 - page 8

    Grandstream Networks, Inc. HT-502 User Manual Page 8 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABL E 3: HT–502 T ECHNICAL S P ECIFICATIONS HT – 502 Analog Telephone Adaptor Telephone Interfaces 2 FXS por ts, 2 SIP accounts Network In terface Two (2) 10M/100 M bps, RJ-45 LED Indicators Power, WAN, LAN, PHONE1 an d PHONE2 Reset Button Facto ...

  • Grandstream Networks HT-502 - page 9

    Grandstream Networks, Inc. HT-502 User Manual Page 9 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABL E 4: HT–502 H ARD WAR E S PECIFICATIONS LAN Interf ace 2 x RJ45 10/100 Mbps (integrate d router) LED 5 LEDs (GREEN) Univ ersal Switc hin g Power Adaptor Input : 100-240V AC, 50/60Hz, 0.5A Max Output : 12V DC, 1.25A UL certified Dimension 115mm ...

  • Grandstream Networks HT-502 - page 10

    Grandstream Networks, Inc. HT-502 User Manual Page 10 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 • G-729 10 “MAC Address” Announces the Mac address of the unit. 12 WAN Port Web Access Pre ss “ 9 ” to toggle between enabl e / disable 13 Firmware Server IP Address Announces current Firmware Server IP ad dress. Enter 12 digit new IP ad dr ...

  • Grandstream Networks HT-502 - page 11

    Grandstream Networks, Inc. HT-502 User Manual Page 11 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 D IRECT IP C ALLS Direct IP calli ng allows two par t ies, that is, a FXS Port with an analog phone a nd another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. Elements necessary to completing a Direct IP Call: 1. Both H ...

  • Grandstream Networks HT-502 - page 12

    Grandstream Networks, Inc. HT-502 User Manual Page 12 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 C ALL T RANSFER Blin d Tr a n sf er Assume that call Caller A and B are in conversation . A wants to Blind Transfer B to C: 3. Caller A presses FLASH on the analog phone to he ar the dial tone. 4. Caller A dials *87 then dials caller C’s number, an ...

  • Grandstream Networks HT-502 - page 13

    Grandstream Networks, Inc. HT-502 User Manual Page 13 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 Call Features The HT–502 supports all the traditional and ad vanced telephony features. T ABL E 6: HT–502 C AL L F EATURE D EFINITIONS Key Call Features *30 Block Caller ID (for all su bs equent calls) *31 Send C a l le r ID (f or all subseq uent ...

  • Grandstream Networks HT-502 - page 14

    Grandstream Networks, Inc. HT-502 User Manual Page 14 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 S ENDING AND R ECEIVING F AX HT–502 supports fax in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred m ethod becaus e it is more reliable and w orks well in most network conditions. If the service provider suppo rts T ...

  • Grandstream Networks HT-502 - page 15

    Grandstream Networks, Inc. HT-502 User Manual Page 15 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 C ONFIGURING T HE HT–502 U SING T HE W EB B ROWSER HT–502 has an embedded Web server tha t will respond to HTTP GET/POST re quests. It also has embedded HTML page s that allow users to configur e the HT–502 through a web browser such a s Micros ...

  • Grandstream Networks HT-502 - page 16

    Grandstream Networks, Inc. HT-502 User Manual Page 16 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 E ND U SER C ONFIGURATION Once the HTTP request is sent from a w eb browser, the user will see a log in scree n . There are two default passwords for the login page: User Le vel: Pass word: Web pages allowed: End User Leve l 123 Only Sta tus and Basi ...

  • Grandstream Networks HT-502 - page 17

    Grandstream Networks, Inc. HT-502 User Manual Page 17 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 DTMF M ETHODS DTMF Settings are in Profile pag es . • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Enable one or more DTMF metho ds based on your PBX system. P REFERRE D VOCODER (C OD EC ) The HT-502 supports a broad range of voic ...

  • Grandstream Networks HT-502 - page 18

    Grandstream Networks, Inc. HT-502 User Manual Page 18 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABL E 7: HT–502 B ASI C C ONFIGURATION S ET TINGS D EFIN ITIO NS ...

  • Grandstream Networks HT-502 - page 19

    Grandstream Networks, Inc. HT-502 User Manual Page 19 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 End User Password Password to access the Web Con figuration Menu. This field is case sen sitive with a maximum length of 25 chara cters. Web Po rt By default, HTTP uses port 80 . This field is for customizab le web port. Telnet Server Default is set ...

  • Grandstream Networks HT-502 - page 20

    Grandstream Networks, Inc. HT-502 User Manual Page 20 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 Self Defined Time Zone The syntax is std off set dst [o ffset] ,sta rt[/ti me] ,end[/time ] Default is set to : MTZ+6MDT+ 5,M3.2. 0,M11.1.0 MTZ+6MDT+ 5, It indicates a time zone with 6 hours offset with 1 hour ah ead which is the US central time. It ...

  • Grandstream Networks HT-502 - page 21

    Grandstream Networks, Inc. HT-502 User Manual Page 21 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 T ABL E 8: HT–502 D EVICE S TATUS P AGE D EFINITIONS MAC Address Th e device ID in HEX format. This is needed for ISP trouble shooting. Note there are separate MAC addresses for the WAN side and the LAN side. WAN IP Address Show s WAN IP address of ...

  • Grandstream Networks HT-502 - page 22

    Grandstream Networks, Inc. HT-502 User Manual Page 22 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 Layer 3 QoS This fie ld defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Def ault value is 48 . Layer 2 QoS Value used for layer 2 VLAN tag. Default setting is bl ank . STUN Server IP address or Do ...

  • Grandstream Networks HT-502 - page 23

    Grandstream Networks, Inc. HT-502 User Manual Page 23 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 Firm w are Ke y Used for firmw a re encryption. Should be 32 digit in h e xadecimal re presentat ion. End user should keep it blank. Authe ntic ate Co nf File If set to Yes, config file is authentica ted be fore acceptance. Th is protects the configu ...

  • Grandstream Networks HT-502 - page 24

    Grandstream Networks, Inc. HT-502 User Manual Page 24 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 work and ONLY outbound proxy can corr ect the problem. SIP transport User can select UDP or TCP or TLS. NAT T rav ersal (STUN) This parameter defines whether or not the HT–502 NAT traversal mechanism is activated. If acti vated (by choo sing “Yes ...

  • Grandstream Networks HT-502 - page 25

    Grandstream Networks, Inc. HT-502 User Manual Page 25 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 Refer to Use Target Cont act Default is NO. If set to YES, the n for Atte nded Transfer, the “Refer-To” header uses the tran sferred target’s Contact head er inform ation. DTMF Payload Type Sets the payload type for DTMF using RFC2833. DTMF in- ...

  • Grandstream Networks HT-502 - page 26

    Grandstream Networks, Inc. HT-502 User Manual Page 26 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 d. [147] - a ny digit 1, 4, or 7; e. <2=011> - replace digit 2 with 01 1 when dialing • Example 1: {[369]11 | 1617xxxxxxx} – Allow 311, 611, 911, and any 10 digit numbers of leading d igits 1617 • Example 2: {^1900x+ | <=1617>xxxxxx ...

  • Grandstream Networks HT-502 - page 27

    Grandstream Networks, Inc. HT-502 User Manual Page 27 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 Mode INVITE for T.38 or Fax Pass Through. Jitter Buffer Type Select either Fixed or Adaptive based on network conditions. Jitter Buffer Length Select Low, Med ium or High based on network conditions. SLIC Setting Dependent on standa rd phone type (an ...

  • Grandstream Networks HT-502 - page 28

    Grandstream Networks, Inc. HT-502 User Manual Page 28 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 C ONFIGURATION THROUGH A C ENTRAL S ERVER Grandstream HT-502 can be automatically co nfigured fr om a centra l provisioning system. When HT-502 boot up, it will send TFTP or HTTP r equest to download configuratio n file, “cfg000b82xxxxxx”, where ...

  • Grandstream Networks HT-502 - page 29

    Grandstream Networks, Inc. HT-502 User Manual Page 29 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 S OFTWA RE U PGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configu ration page . F IRMWARE U PGRADE THROUGH TFTP/HTTP To upgrad e via TFTP or HTTP , the “F irmware ...

  • Grandstream Networks HT-502 - page 30

    Grandstream Networks, Inc. HT-502 User Manual Page 30 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 C ONFIGURATION F ILE D OWNLOA D Grandstream SIP Device can be con figured via Web Inte rface as well as via Config uration File through TFTP or HTTP. “Config Serve r Path” is the TFTP or HTTP server pa th for configuration file. It needs to be se ...

  • Grandstream Networks HT-502 - page 31

    Grandstream Networks, Inc. HT-502 User Manual Page 31 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring th e Factory Default Setting will DELET E all configuration in formation of the phon e. Please BACKUP or PRINT out all the settings be fore you appr oach to following step s. Grandstr eam will no ...

  • Grandstream Networks HT-502 - page 32

    Grandstream Networks, Inc. HT-502 User Manual Page 32 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscriber Li ne: Modems attached to twisted pair copper w iring that transmit from 1.5 Mbps to 9 Mbps do wnstream (to the subscribe r) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC ...

  • Grandstream Networks HT-502 - page 33

    Grandstream Networks, Inc. HT-502 User Manual Page 33 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top-l evel domain. For example, www.gr andstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level doma in, and an d.com is t ...

  • Grandstream Networks HT-502 - page 34

    Grandstream Networks, Inc. HT-502 User Manual Page 34 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 MTU A Maximum Transmission Unit (MTU) is the largest size packet or frame , specified in octet s (eight-bit bytes), that can be sent in a packe t- or frame-based ne twork such as the Inte rnet. The maximum for Ethernet is 15 00 byte. NAT Network Addr ...

  • Grandstream Networks HT-502 - page 35

    Grandstream Networks, Inc. HT-502 User Manual Page 35 of 35 Firmware 1.0.0.39 Last Updated: 03/2007 UDP User Dat a gram Protocol (UD P) is one of the core protocols of the Intern et pr otocol suite . Using UDP, programs on net worked computers can sen d short messages known as datagrams to one another. U DP does not provide the reliabilit y and ord ...

Manufacturer Grandstream Networks Category Telephone Accessories

Documents that we receive from a manufacturer of a Grandstream Networks HT-502 can be divided into several groups. They are, among others:
- Grandstream Networks technical drawings
- HT-502 manuals
- Grandstream Networks product data sheets
- information booklets
- or energy labels Grandstream Networks HT-502
All of them are important, but the most important information from the point of view of use of the device are in the user manual Grandstream Networks HT-502.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Grandstream Networks HT-502, service manual, brief instructions and user manuals Grandstream Networks HT-502. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Grandstream Networks HT-502.

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A complete manual for the device Grandstream Networks HT-502, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Grandstream Networks HT-502 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Grandstream Networks HT-502.

A complete Grandstream Networks manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Grandstream Networks HT-502 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Grandstream Networks HT-502, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Grandstream Networks HT-502, that we can find in the current document
3. Tips how to use the basic functions of the device Grandstream Networks HT-502 - which should help us in our first steps of using Grandstream Networks HT-502
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Grandstream Networks HT-502
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Grandstream Networks HT-502 in a specific country, if it was not possible to solve the problem on our own.

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