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Manual Siemens HIPATH HIPATH 3000

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  • Siemens HIPATH HIPATH 3000 - page 1

    s HiP ath 30 0 0 HiP ath AllS erv e Hic om 1 50 E/H opt iP oint 50 0 ec onomy opt iP oint 50 0 basic opt iP oint 50 0 st andard opt iP oint 50 0 advance Oper at ing Instruct ions ...

  • Siemens HIPATH HIPATH 3000 - page 2

    2 Be f ore Y o u Be gi n T hese operating instr uctions describe the optiP oint 50 0 economy, optiP oint 50 0 basic, optiP oint 50 0 st andard and optiP oint 50 0 adv ance telephones on your HiP ath 30 0 0/ HiP ath AllServ e. T hey describe all functions y ou can use fr om your telephone. Y ou ma y find that some func- tions y ou wish to use are no ...

  • Siemens HIPATH HIPATH 3000 - page 3

    Content s 3 Basic operating instructions . . . . . . . . . . . . . . . . . . . . 8 optiPoint 500 economy/basic/standard control panel . . . . . . . . . . . . . . . 8 optiPoint 500 advance control panel with optiPoint key modules . . . . . . 9 How to Use these Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . 10 Screen Displays . ...

  • Siemens HIPATH HIPATH 3000 - page 4

    Content s 4 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 En-Bloc Sending / Correcting Numbers . . . . . . ...

  • Siemens HIPATH HIPATH 3000 - page 5

    Content s 5 Displaying and Assigning Call Charges . . . . . . . . . 43 Displaying Call Charges (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Displaying Call Charges for Another Telephone (Not for U.S.) . . . . . . . 44 Dialing with Call Charge Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 45 If You Cannot R ...

  • Siemens HIPATH HIPATH 3000 - page 6

    Content s 6 Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . . 65 Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Displaying and Deleting Messages You Have Sent . . . . . . . . . . . . . 65 Answering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Siemens HIPATH HIPATH 3000 - page 7

    Content s 7 Transferring a Call in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Accepting a Call for Another Team Member . . . . . . . . . . . . . . . . . . . . . 84 Joining or Leaving a Group Call (Not for the Executive Telephone in an Executive/Secretary Team) . . . 84 Transferring Calls Directly to the Executive (O ...

  • Siemens HIPATH HIPATH 3000 - page 8

    Basic operating instructions 8 B asic operating instruct ions optiP oint 50 0 ec onomy/basic/st andard c ontr ol panel optiP oint 50 0 econom y basic standard adv ance F unction ke ys 1 2 1 2 1 2 1 9 F ull-duplex speak erphone fe a t u r e -- 99 Illuminated display - - - 9 Headset port - - - 9 USB interf ace - 999 Interf ace f or add-on eq uipment ...

  • Siemens HIPATH HIPATH 3000 - page 9

    Basic operating instructions 9 optiP oint 50 0 adv ance contr ol panel with optiP oint k ey modules Keys for telephone set tings Iluminated Displa y , 2 lines with 24 c hars Key p a d Handset K ey f or confirming a function K ey field - freely pr ogrammable k e ys Speaker f or open listening and ring tones Fi xe d function k ey: R elease Microphone ...

  • Siemens HIPATH HIPATH 3000 - page 10

    Step by Step Basic operating instructions 10 How to Use these Operating Instruct ions Y ou will find a graphic r epresentation of the steps in logical sequence in the lef t column. Below is an explanation of the symbols: C Lif t the handset (of f-hook). I R eplace the handset (on-hook). H Conduct a call. D Enter a telephone number or code. 99 Enter ...

  • Siemens HIPATH HIPATH 3000 - page 11

    Basic operating instructions 11 Step by Step Accessing Funct ions ... Interactively Y ou can select some functions while the telephone is idle , f or e xample: Use to scroll to a function and press to e xecute it. Y ou can select other functions directly depending on the situation . Example: you call a number , but the line is bus y: P ress to conf ...

  • Siemens HIPATH HIPATH 3000 - page 12

    Basic operating instructions 12 Funct ions Y ou Can Use Basic and Enhanced Functions Y ou can use all basic and enhanced communications platf orm functions that appear interactiv ely on the screen, in the P r ogram/Service menu, and when y ou press function ke ys. Additional T eam and Executive/S ecretar y F unct ions Æ page 79f . T o help w orkin ...

  • Siemens HIPATH HIPATH 3000 - page 13

    Making and Answering Calls 13 Step by Step Making and Ans wering Calls Special def ault ring signaling is set f or your telephone: • When y ou receiv e an internal call, y our telephone rings once e very f our seconds (single-tone sequence). • When y ou receiv e an external call, y our telephone rings twice in rapid succession e very f our seco ...

  • Siemens HIPATH HIPATH 3000 - page 14

    Step by Step Making and Answering Calls 14 Ending the call: P ress the k ey . The LED goes out. or P ress the k ey . Notes on speak erphone mode: • T ell the other part y that y ou are using speak erphone mode. • T he speak erphone works bests at a lo w r eceiving v olume. • T he ideal distance bet w een the user and the tele- phone set in sp ...

  • Siemens HIPATH HIPATH 3000 - page 15

    Making and Answering Calls 15 Step by Step S witc hing to Speakerphone Mode Precondition: Y ou are conducting a call with the hand- set. and I Hold do wn the ke y and replace the handset. (in the U .S.: pr ess the ke y once and replace the hand- set). T hen release the k ey and continue the call. S witc hing to the Handset Precondition: Y ou are en ...

  • Siemens HIPATH HIPATH 3000 - page 16

    Step by Step Making and Answering Calls 16 or P ress the k ey . The LED lights up. Enter the code. F>> Y ou are connected to the call w aiting par ty immediately . T he first party is placed on hold. Ending the second call and resuming the first one: Confirm. or F9 P ress the k ey . The LED lights up. Enter the code. or I C R eplace the hands ...

  • Siemens HIPATH HIPATH 3000 - page 17

    Making and Answering Calls 17 Step by Step Accepting a Specific Call for Y our Colleague Y ou hear another telephone ring . P ress the k e y . The LED lights up Select and confirm. or F>B Enter the code. A called station appears on the screen. If applicable Select and confirm until y ou see the station you w ant. Confirm. or D If y ou know the n ...

  • Siemens HIPATH HIPATH 3000 - page 18

    Step by Step Making and Answering Calls 18 Using Mailbo x es If y ou hav e pr ogrammed the "Mailbo x" ke y Æ page 55, the associated LED lights up when messages ha ve ar- riv ed f or y ou. If your telephone is connected to a v oice mail s ystem, the "Mailbo x" k ey will also light up to alert y ou to any messages that ha v e ar ...

  • Siemens HIPATH HIPATH 3000 - page 19

    Making and Answering Calls 19 Step by Step Using the Speak erphone A colleague addresses y ou directly o v er the speaker with a speak er call. Y ou hear a tone bef ore the an- nouncement. T he other par ty’ s name or st ation number appears on the scr een. Y ou can conduct the call with the handset or in speaker- phone mode. C Lif t the handset ...

  • Siemens HIPATH HIPATH 3000 - page 20

    Step by Step Making and Answering Calls 20 T urning D o Not Dist urb On and Off Y ou can activate the do not dist urb function if you do not w ant the receiv e any calls. When do not dist urb is acti- v ated, internal callers hear a bus y signal and e xternal callers ar e rerouted to a telephone assigned f or this pur- pose (S y stem Suppor t). Sel ...

  • Siemens HIPATH HIPATH 3000 - page 21

    Making and Answering Calls 21 Step by Step T r ace Call: Identifying Anonymous Callers (Not for U.S.) Y ou can hav e the carrier identify malicious external call- ers. Y ou can sa v e the caller ’ s station number during the call or f or 30 seconds af ter the call ends. Ho w ev er , it is essential that y ou do not replace y our handset during th ...

  • Siemens HIPATH HIPATH 3000 - page 22

    Step by Step Making and Answering Calls 22 Answ ering Calls fr om the Entrance T elephone and Opening the Door If an entrance telephone has been pr ogrammed, y ou can use y our telephone to speak to someone at the entrance telephone and to activ ate a door opener . If y ou hav e the proper authorization (contact S y stem Support), you can activ ate ...

  • Siemens HIPATH HIPATH 3000 - page 23

    Making and Answering Calls 23 Step by Step Opening the door with a code (at the door): D Af ter ringing the bell, enter the five-digit code (using the k eypad or a DTMF tr ansmit ter). Depending on ho w the door opener has been progr ammed, a doorbell call sig- nal ma y or may not be f orw arded. A ctiv ating the door opener: P ress the k e y . The ...

  • Siemens HIPATH HIPATH 3000 - page 24

    Step by Step Making and Answering Calls 24 Display Number of W ait ing Calls and Ov erload Indication Y ou can show the number of e xternal w aiting calls on the displa y by pr essing the "Vie w number of calls" k e y Æ page 55. P ress the "W aiting calls" ke y . If the number of w aiting calls ex ceeds a preset limit while y o ...

  • Siemens HIPATH HIPATH 3000 - page 25

    Making Calls 25 Step by Step Making Calls Of f-Hook Dialing C Lif t the handset. D Internal calls: Enter the station number . External calls: Enter the e xternal code and the st ation number . T he called party does not answ er or is busy: I R eplace the handset. On-Hook Dialing D Internal calls: Enter the station number . External calls: Enter the ...

  • Siemens HIPATH HIPATH 3000 - page 26

    Step by Step Making Calls 26 En-Bloc S ending / Correcting Numbers If this f eatur e is configured (contact S y stem Suppor t), a connection is not at tempted immediately when a st a- tion number is entered. T his means that y ou can corr ect the number if necessary . T he station number is only dialed at your specific re- quest. D Internal: enter ...

  • Siemens HIPATH HIPATH 3000 - page 27

    Making Calls 27 Step by Step Caller ID Suppression Y ou can pre v ent your station number or name from ap- pearing on the displa ys of e xternal parties you call. T he f eatur e remains activ e until you deactiv ate it. Select and confirm. or or FA? or GA? Enter code f or "suppress" or "restor e". T alking to Y our Colleague Wit ...

  • Siemens HIPATH HIPATH 3000 - page 28

    Step by Step Making Calls 28 Ac tiv ati ng T on e Di al in g (DTMF Suf fix Dialing) Y ou can transmit dual-tone multifreq uenc y ( DTMF ) sig- nals to control de vices suc h as an answ ering mac hine or automatic inf ormation sy stem. P ress the k ey . The LED lights up. Select and confirm. or F>< Enter the code. D Y ou can use the ke y s &qu ...

  • Siemens HIPATH HIPATH 3000 - page 29

    Making Calls 29 Step by Step Reserve T runk If this f eatur e is configured (contact S ystem Support), y ou can reserv e a busy tr unk f or y our own use. When the tr unk is free, y ou receiv e a call and a message appears on the displa y . Precondition: T he message "US:Curr ently busy UK:bus y at the moment" appears on y our screen. Con ...

  • Siemens HIPATH HIPATH 3000 - page 30

    Step by Step Making Calls 30 T runk Flash T o activ ate ISDN-type services and f eat ures through the network car rier ’ s analog tr unks or those of other com- munications platf orms (such as "consultation hold"), you must send a signal to the tr unks bef ore dialing the ser- vice code or telephone number . Precondition: Y ou ha v e se ...

  • Siemens HIPATH HIPATH 3000 - page 31

    Making Calls 31 Step by Step Associated Dialing/Dialing Aid If this function has been configured (contact S ystem Support), you can use a dialing aid to dial numbers and set up calls f or your telephone. T he operating procedur e depends on whether the dial- ing aid is connected to the S 0 bus or the a/b (T/R) port . Y ou can also use your s y stem ...

  • Siemens HIPATH HIPATH 3000 - page 32

    Step by Step Calling Multiple Parties Simultaneously 32 Calling Multiple P art ies Simult aneously Calling a S ec ond P arty (Consultat ion Hold) Y ou can call a second par ty while engaged in a call. The first party is placed on hold. Confirm. D Call the second part y . Return t o the first party: Confirm. or or F 9 P ress the k ey . The LED light ...

  • Siemens HIPATH HIPATH 3000 - page 33

    Calling Multiple Parties Simultaneously 33 Step by Step Combine the calling parties int o a three-party conf erence Select and confirm. or F < P ress the k e y . The LED lights up. Enter the code. T he LED goes out. Connecting the other parties t o each other Select and confirm. Conducting a Conference In a conf erence call, you can talk to as m ...

  • Siemens HIPATH HIPATH 3000 - page 34

    Step by Step Calling Multiple Parties Simultaneously 34 Select and confirm. or F < P ress the k ey . The LED lights up. Enter the code. T he LED goes out. Chec king Whic h P art ies Are in the Confer ence (Initiat or Only) Select and confirm. T he first station appears on the scr een. T o displa y other stations, confirm each subseq uent dis- pl ...

  • Siemens HIPATH HIPATH 3000 - page 35

    Calling Multiple Parties Simultaneously 35 Step by Step T ransferring a Call If the person y ou are speaking to w ants to t alk to another colleague of y ours, y ou can transf er the call that colleague. Confirm. D Enter the number of the part y to whic h you w ant to transf er the call. H Announce the call, if necessary . I R eplace the handset. o ...

  • Siemens HIPATH HIPATH 3000 - page 36

    Step by Step Calling Multiple Parties Simultaneously 36 I R eplace the handset. or Select and confirm. P arking a Call Y ou can park up to ten calls, either internal, external, or both. P ark ed calls can be display ed on and pick ed up from another telephone. T his f eatur e is useful if y ou w ant to continue a call at another phone. Precondition ...

  • Siemens HIPATH HIPATH 3000 - page 37

    Calling Multiple Parties Simultaneously 37 Step by Step Placing External Calls on Hold If y ou hav e progr ammed a k ey on y our telephone as a hold k ey Æ page 55, y ou can place e xternal calls on hold. T his enables all other par ties to retrie v e the call on the assigned line. P ress the "US:Hold UK:Common Hold" k ey . A message app ...

  • Siemens HIPATH HIPATH 3000 - page 38

    Step by Step Making Calls to Stored Destinations 38 Making Calls t o Stored D estina- ti on s Using a Caller List If y ou are unable to accept an e xternal or internal call, the call at tempt is stored in the caller list. Y ou can store answ ered calls either manually (both in- ternal and e xternal calls) or automatically (external calls only; cont ...

  • Siemens HIPATH HIPATH 3000 - page 39

    Making Calls to Stored Destinations 39 Step by Step Displaying the Call T ime and Additional Call Information Precondition: Y ou ha v e retrie ved the caller list and the selected call is displa yed. Select and confirm. or or Dialing a Stat ion Number from the Caller List Precondition: Y ou ha v e retrie ved the caller list and the selected call is ...

  • Siemens HIPATH HIPATH 3000 - page 40

    Step by Step Making Calls to Stored Destinations 40 Redialing a Number T he last three e xternal telephone numbers dialed are stored automatically . Y ou can redial them simply b y pressing a k ey . T he station number appears on your scr een f or t wo sec- onds and is then dialed. P ress the k ey once to dial the number last dialed. P ress the k e ...

  • Siemens HIPATH HIPATH 3000 - page 41

    Making Calls to Stored Destinations 41 Step by Step Dialing a Number From the Internal Dir ect ory T he internal directory contains all station numbers and s ystem speed-dial number s assigned to a name. Con- tact Sy stem Suppor t to find out if one was configur ed f or your s y stem. Precondition: Names ha v e been assigned to the sta- tion number ...

  • Siemens HIPATH HIPATH 3000 - page 42

    Step by Step Making Calls to Stored Destinations 42 T he entry y ou wish to dial appears on the scr een. Select and confirm. Using Repertor y Dialing Keys Precondition: Y ou ha v e sav ed a station number on a repertory dialing ke y Æ page 53. P ress the k ey on whic h the number is sav ed. If the station number is located on the second lev el, fi ...

  • Siemens HIPATH HIPATH 3000 - page 43

    Displaying and Assigning Call Charges 43 Step by Step Displaying and Assigning Call Charges Displaying Call Charg es (Not for U.S.) F or the current call: T he display usually sho ws call c harges at the end of a call (def ault set ting). If y ou wish to display c harges continuously during a call in progr ess, Sy stem Suppor t must request this f ...

  • Siemens HIPATH HIPATH 3000 - page 44

    Step by Step Displaying and Assigning Call Charges 44 Displaying Call Charges for Another T elephone (Not for U.S.) If this function is configured (contact S y stem Suppor t), y ou can display and print the c hargeable calls f or other telephones (suc h as a pay phone) P recondition: Y ou hav e programmed the function "V ie w call c harges&quo ...

  • Siemens HIPATH HIPATH 3000 - page 45

    Displaying and Assigning Call Charges 45 Step by Step Dialing with Call Charge Assignment Y ou can assign external calls to certain projects. Precondition: S ystem Support has set up account codes f or you. P ress the k e y . The LED lights up. Select and confirm. or F?9 Enter the code. D Enter the account code. and G P ress this k e y . or Confirm ...

  • Siemens HIPATH HIPATH 3000 - page 46

    Step by Step If You Cannot Reach a Destination ... 46 If Y ou Cannot Reac h a Destinat ion ... Using Callbac k If a user is bus y or is not answ ering , you can stor e an automatic callbac k. This f eat ure sa v es you fr om having to mak e repeated at tempts to reac h the user . Y ou receiv e a callbac k, • When the other part y is no longer bus ...

  • Siemens HIPATH HIPATH 3000 - page 47

    If You Cannot Reach a Destination ... 47 Step by Step Deleting a displa yed entr y: P ress the "OK" dialog k ey to confirm y our selection Ending callbac k display: Select and confirm. or P ress the k ey . T he LED goes out. or P ress the k ey . T he LED goes out. Call W ait ing (Camp-On) Precondition: Y ou ha ve dialed an internal number ...

  • Siemens HIPATH HIPATH 3000 - page 48

    Step by Step If You Cannot Reach a Destination ... 48 Busy O v erride - Joining a Call in Pro g r e s s T his function is only av ailable if it has been configured b y the service tec hnician (cont act S y stem Suppor t). Precondition: Y ou ha v e dialed an internal number and hear a bus y signal. It is impor tant that you reac h the called part y ...

  • Siemens HIPATH HIPATH 3000 - page 49

    Telephone Settings 49 Step by Step T elephone S ett ings Adjusting the Ring V olume J or K P ress these k ey s while the phone is idle. Confirm. J or K T o raise or lo w er the v olume: Keep pr essing the ke y s until the desired v olume is set. Sa ve. Adjust ing the Ring T one J or K P ress these k ey s while the phone is idle. Select and confirm. ...

  • Siemens HIPATH HIPATH 3000 - page 50

    Step by Step Telephone Settings 50 Adjusting the Speakerphone to the Room Acoustics T o help the other part y understand y ou clearly while you are talking into the microphone, y ou can adjust the tele- phone to the acoustics in y our envir onment: "Quiet room", "Normal r oom" and "Noisy r oom". J or K Pr ess one of th ...

  • Siemens HIPATH HIPATH 3000 - page 51

    Telephone Settings 51 Step by Step S electing the Language of S creen Pro m p t s P ress the k e y . The LED lights up. Confirm. Confirm. or F=A Enter the code. Select the language y ou wish to use (such as "Spanish") and press the "OK" dialog k e y to confirm. Loc king the T elephone to Pr ev ent Unauthorized Use Y ou can pre v ...

  • Siemens HIPATH HIPATH 3000 - page 52

    Step by Step Telephone Settings 52 D Enter the telephone loc k PIN Æ page 52. S aving Y our PIN T o use the functions • to pre v ent unauthorized per sons from using y our telephone Æ page 51 • to use another telephone lik e your o wn Æ page 67 • to c hange y our call number Æ page 68 y ou need to enter a personal identification number , ...

  • Siemens HIPATH HIPATH 3000 - page 53

    Saving Station Numbers, Functions, Procedures and Appointments 53 Step by Step S aving Stat ion Numbers, Funct ions, P r ocedures and Appointments Y ou can sav e a frequently -dialed number , or freq uently- used functions/procedur es (comprising sev er al operat- ing steps) to an y free k ey on y our telephone or add-on de vice. If y ou hav e prog ...

  • Siemens HIPATH HIPATH 3000 - page 54

    Step by Step Saving Station Numbers, Functions, Procedures and Appointments 54 Confirm. or Select and confirm. Storing St at ion Speed-Dial Numbers Y ou can store the ten number s which y ou use the most and dial them using y our own station speed-dial num- bers: * 0 thr ough * 9 Æ page 42. P ress the k ey . The LED lights up. Confirm. or FB; Ente ...

  • Siemens HIPATH HIPATH 3000 - page 55

    Saving Station Numbers, Functions, Procedures and Appointments 55 Step by Step Confirm. or Select and confirm. or Select and confirm. or Select and confirm. Assigning Funct ions t o Keys P ress the k e y . The LED lights up. Select and confirm. or FB: Enter the code. P ress the k e y . If the ke y is alr eady in use, its assignment appears on the s ...

  • Siemens HIPATH HIPATH 3000 - page 56

    Step by Step Saving Station Numbers, Functions, Procedures and Appointments 56 Meaning of LED Signals f or Sav ed F unctions: Call f orw arding, F orw arding - trunk, F orwar d Line, US:Night answ er UK:Night Service, Do not disturb, Chang eov er , Ad visory messag e, Ring er cutof f , HF answ erback on/of f , Hunt group join/lea v e, Caller ID sup ...

  • Siemens HIPATH HIPATH 3000 - page 57

    Saving Station Numbers, Functions, Procedures and Appointments 57 Step by Step T runk gr oup ke y At least one tr unk is free. All tr unks in the tr unk group are bus y . V iew call char ges: No c hargeable calls ha v e been made since the last time call c harges w ere displa y ed. Chargeable calls ha v e been made since the last time call c harges ...

  • Siemens HIPATH HIPATH 3000 - page 58

    Step by Step Saving Station Numbers, Functions, Procedures and Appointments 58 Assigning a P r ocedure (Oper ating Steps) t o a Key Station numbers and functions whic h req uire additional inputs, i.e. comprise se ver al operating steps, can be sa ved to a single k e y on y our telephone. Using the associated dial function, f or example Æ page 31, ...

  • Siemens HIPATH HIPATH 3000 - page 59

    Saving Station Numbers, Functions, Procedures and Appointments 59 Step by Step Confirm. or Select and confirm. . US: End? UK: Exit? US: Program another k e y? UK: Another ke y? Select the stored pr ocedure b y pressing a k e y . P rocedures containing functions whic h can be switc hed on/of f can be activated b y pressing the k ey , and deactivated ...

  • Siemens HIPATH HIPATH 3000 - page 60

    Step by Step Saving Station Numbers, Functions, Procedures and Appointments 60 S aving Appointment s Y ou can tell your telephone to giv e y ou a call when y ou w ant to be reminded of an appointment Æ page 1 8. T o do this, y ou need to sav e the time y ou w ant the call to be made. Y ou can enter a single appointment that will take place in the ...

  • Siemens HIPATH HIPATH 3000 - page 61

    Testing the Telephone 61 Step by Step T esting the T elephone T est ing the T elephone F unct ions Y ou can test y our telephone functions. Precondition: Y our telephone is idle. P ress the k e y . The LED lights up. Select and confirm. or FB=9 Enter the code. If e verything is OK, • all LEDs on the telephone star t flashing , including the ones ...

  • Siemens HIPATH HIPATH 3000 - page 62

    Step by Step Call Forwarding 62 Call Forwar ding Using V ariable Call Forwar ding Y ou can immediately f orw ard internal or e xternal calls to dif f erent internal or e xternal telephones (destinations). (External destinations req uire special configuration in the s ystem.) Select and confirm. or F: Enter the code. Select and confirm. or or or : o ...

  • Siemens HIPATH HIPATH 3000 - page 63

    Call Forwarding 63 Step by Step Using Night Answ er When night answ er mode is activ e, f or e xample during a lunc h break or af ter of fice hours, all e xternal calls are immediately f orwarded to a specific internal telephone (night station). The night station can be defined b y Sy s- tem Support (st andard night answ er service) or b y y ou (te ...

  • Siemens HIPATH HIPATH 3000 - page 64

    Step by Step Call Forwarding 64 Call Forwar ding in the Carrier Network and Forwar ding Multiple Subscriber Numbers (MSN) (Not for U.S.) If this function has been configured (contact S ystem Support), you can f orwar d calls to your assigned multi- ple subscriber number (MSN) (DID number) directly within the carrier netw ork. F or example, y ou can ...

  • Siemens HIPATH HIPATH 3000 - page 65

    Using Other Functions 65 Step by Step Using Other F unctions S ending a Messag e Y ou can send shor t te xt messages to users who ha v e s ystem telephones. T ransmit ted text messages ar e signaled in the same w ay as a callbac k request on s y stem telephones e.g . optiP oint 50 0 entry . Select and confirm. or F?A Enter the code. D Enter the rec ...

  • Siemens HIPATH HIPATH 3000 - page 66

    Step by Step Using Other Functions 66 Leaving an Advisory Message Y ou can leav e an ad visory message on your telephone screen f or internal callers who w ant to reac h you while y ou are a wa y from your desk. When another part y calls you, the message appear s on the caller ’ s screen. Select and confirm. or F?B Enter the code. Select and conf ...

  • Siemens HIPATH HIPATH 3000 - page 67

    Using Other Functions 67 Step by Step Using Another T elephone Like Y our Own Other people can temporarily use y our telephone f or outgoing calls as though it w ere their o wn. P ress the k e y . The LED lights up. Select and confirm. or F>9A Enter the code. D Enter the other user ’ s station number . D Enter the other user ’ s telephone lo ...

  • Siemens HIPATH HIPATH 3000 - page 68

    Step by Step Using Other Functions 68 Change call number (r elocate) Y ou can put your call number on e v ery other a vailable te- lephone when it is set up (ask S y stem Suppor t). Y our pre vious telephone then receiv es the old call num- ber of y our new telephone. T he call number together with the set tings (e.g . programmed k e ys) of the tel ...

  • Siemens HIPATH HIPATH 3000 - page 69

    Using Other Functions 69 Step by Step Fax D et ails and Message on Ans wer- ing Mac hine If a f ax or answ ering mac hine is connected to y our sy s- tem and y ou hav e assigned the "F ax det ails" function to a progr ammable ke y Æ page 55, the ke y lights up when a f ax or a message has been receiv ed. Deactiv ating indication: P ress ...

  • Siemens HIPATH HIPATH 3000 - page 70

    Step by Step Using Other Functions 70 Silent Monitor If this function has been configured (contact S ystem Support), you can join a call alread y in progr ess at an in- ternal station and listen in unnoticed. FB== Enter the code. D Enter the internal station number . Monitoring a Room A telephone can be used to monitor a room. T he func- tion must ...

  • Siemens HIPATH HIPATH 3000 - page 71

    Using Other Functions 71 Step by Step Activating F unct ions for Another T ele- phone If this function has been configured (contact S ystem Support), you can t urn the f ollowing functions on and of f f or other telephones. This f eatur e is also kno wn as as- sociated service. • Do not dist urb, code: * 97/#97 Æ page 20 • Call f orwarding, co ...

  • Siemens HIPATH HIPATH 3000 - page 72

    Step by Step Using Other Functions 72 Loc king Another T elephone t o P r event Unauthorized Use If this function has been configured (contact S ystem Support), you can loc k other telephones to pre v ent unauthoriz ed use and then unlock them again later . Y ou can use this function to unloc k the telephone f or us- ers who ha v e loc k ed their t ...

  • Siemens HIPATH HIPATH 3000 - page 73

    Using Other Functions 73 Step by Step • L eav e an ad visory message, code: * 69/#69 Æ page 66 • Group ringing, code: * 81/#81 Æ page 86 • Group call, code: * 85/#85 Æ page 86 • Suppress caller ID , code: * 86/#86 Æ page 27 • W aiting tone, code: * 87/#87 Æ page 1 6 • Open door , code: * 61 Æ page 22 • Door opener on/of f , code ...

  • Siemens HIPATH HIPATH 3000 - page 74

    Step by Step Using Other Functions 74 Using functions in ISDN via code dia- ling (k eypad dialing) If authoriz ed (contact Sy stem Support), you can set ISDN functions via code dialing in some countries. P ress the k ey . The LED lights up. Confirm. or F>9< Enter the code. D Enter the number of the tr unk you wish to use (contact S ystem Supp ...

  • Siemens HIPATH HIPATH 3000 - page 75

    Using Other Functions 75 Step by Step Controlling Connected Compute rs or Other P r ograms and T elephone D ata Service ( HiP ath 350 0/3550/370 0/3750 Only) If this function has been configured (contact S ystem Support), you can control connected computer s or pro- grams r unning on them, suc h as hotel services or inf or- mation s ystems, fr om y ...

  • Siemens HIPATH HIPATH 3000 - page 76

    Step by Step Using Other Functions 76 Contr olling Relays If this function has been configured (contact S ystem Support), you can t urn up to f our rela ys on and of f to control dif f erent f acilities (suc h as a door opener). Depending on ho w they ar e programmed, y ou can switc h the relay s on and of f or switc h them on and hav e them switc ...

  • Siemens HIPATH HIPATH 3000 - page 77

    Using Other Functions 77 Step by Step Radio P aging (Not for U.S.) If paging equipment is connected to y our s ystem (con- tact Sy stem Suppor t), you can contact people via their poc k et receiv ers. T he poc ket r eceiver indicates to the per son y ou are looking f or that someone is trying to get in touch. T he person y ou page can then go to th ...

  • Siemens HIPATH HIPATH 3000 - page 78

    Step by Step Using Other Functions 78 Select and confirm. or Answ ering the page fr om the nearest telephone: C Lif t the handset. P ress the k ey . The LED lights up. Select and confirm. or G=> Enter the code. D Enter y our own station number . T eam and Ex ecutive/Secr etary F unctions 1=Display inf ormation? 2=T ext? Pr ogram/Service #45=Answ ...

  • Siemens HIPATH HIPATH 3000 - page 79

    Team and Executive/Secretary Functions With Trunk Keys 79 Step by Step T eam and Ex ecut ive/S ecr et ar y Funct ions With T runk Keys If this function has been configured (contact S ystem Support), you belong to a team of users f or whom spe- cial ke ys w ere pr ogrammed: • T r unk ke ys (MULAP k e y s) • Direct station selection k ey s • Gr ...

  • Siemens HIPATH HIPATH 3000 - page 80

    Step by Step Team and Executive/Secretary Functions With Trunk Keys 80 Answ ering Calls With T runk Keys Precondition: Y our telephone is ringing and/or the tr unk k ey is flashing r apidly . P ress the rapidly flashing tr unk k e y . T his is not necessary if the trunk is automatically as- signed to y ou when you lif t the handset or press the &qu ...

  • Siemens HIPATH HIPATH 3000 - page 81

    Team and Executive/Secretary Functions With Trunk Keys 81 Step by Step Retrieving the call: P ress the slo wly flashing tr unk ke y . S witch ing Betw een Phone Calls on Multiple Tr u n k s Precondition: Y ou are conducting a call o v er a trunk in y our group. Another tr unk k ey starts flashing . P ress the flashing tr unk k ey . T he first part ...

  • Siemens HIPATH HIPATH 3000 - page 82

    Step by Step Team and Executive/Secretary Functions With Trunk Keys 82 Select and confirm. or or or : or ; or < Enter the code. D Enter the destination number . Confirm. or If a vailable. P ress the "F orward Line" k ey . (Y ou ha v e stored the call f orwar ding type and destination on the "F orwar d Line" ke y Æ page 55.) ...

  • Siemens HIPATH HIPATH 3000 - page 83

    Team and Executive/Secretary Functions With Trunk Keys 83 Step by Step Using DSS Keys Eac h team member has a DSS ke y f or ev ery other mem- ber in the team. T his enables ev ery team member to r eac h all other members of the team dir ectly , simply b y pressing a k ey . Meaning of LED Indications on DSS Ke ys LED on the DSS k ey is of f - the te ...

  • Siemens HIPATH HIPATH 3000 - page 84

    Step by Step Team and Executive/Secretary Functions With Trunk Keys 84 T r ansf erring a Call in P rogr ess P ress the DSS k ey and announce the call, if desir ed. I or R eplace the handset or press the k ey . Accepting a Call for Another T eam Member P ress the flashing DSS k ey or tr unk ke y . C Lif t the handset. or W ith on-hook dialing: Use s ...

  • Siemens HIPATH HIPATH 3000 - page 85

    Team and Executive/Secretary Functions With Trunk Keys 85 Step by Step T ransferring Calls Dir ectly to the Ex ecutive (Only in an Ex ecutive/S ecr et ary Group) Normally , audible signaling of all calls f or the ex ecutive is heard only in the secr etary’ s of fice. Y ou can activate audible signaling so that calls ar e only signaled on the e xe ...

  • Siemens HIPATH HIPATH 3000 - page 86

    Step by Step Using Other Team Functions 86 Using Other T eam Funct ions T urning Gr oup Call On and Of f If this function has been configured (contact S ystem Support), you belong to one or more gr oups of users who can eac h be reac hed under a hunt group or group call number . Incoming calls are signaled on all group member tele- phones in the or ...

  • Siemens HIPATH HIPATH 3000 - page 87

    Using Other Team Functions 87 Step by Step Y ou belong to multiple gr oups or to one group with trunk k eys (including ex ecutiv e/secretar y teams). Select and confirm. or or GA> or FA> Enter the code f or "leav e" or "join". or P ress the "Hunt group join/lea v e" k ey . or If an "x" appears betw een ...

  • Siemens HIPATH HIPATH 3000 - page 88

    Step by Step Using Other Team Functions 88 Accepting a Call for Another Member of Y our T eam Y ou can accept calls f or other telephones in y our team from y our telephone e v en while engaged in another call. T o do this, contact Sy stem Support to find out if a pic kup group has been configur ed. Precondition: Y ou telephone rings briefly . The ...

  • Siemens HIPATH HIPATH 3000 - page 89

    Using Other Team Functions 89 Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact S ystem Support), you belong to a group of user s (agents) to whom calls are distributed. An incoming call is alw ay s assigned to the agent who has had the longest break without a call. Log ging on and off at the beginning and e ...

  • Siemens HIPATH HIPATH 3000 - page 90

    Step by Step Using Other Team Functions 90 Requesting and activ ating a w ork time: If y ou want to f ollow -up on the last call you ans wer ed without being dist urbed, you can r equest and activ ate a w ork time. This r emov es y our telephone from the call distribution c y cle f or a progr ammable period of time un- til y ou log bac k on. P ress ...

  • Siemens HIPATH HIPATH 3000 - page 91

    Special Functions in the LAN (PC Network) 91 Step by Step Special F unctions in the LAN (PC Netwo rk) If y our telephone is operating in a HiP ath AllServ e en vi- ronment, multiple HiP ath 30 0 0 sy stems are inter con- nected via a LAN ( L ocal A rea N etw ork, e.g . proprietary PC network). Y our telephone calls are conducted via the LAN (PC net ...

  • Siemens HIPATH HIPATH 3000 - page 92

    Step by Step Special Functions in the LAN (PC Network) 92 T r ansf erring Call Forwar ding Y ou can activate/deactiv ate call f orwar ding Æ page 62 f or your telephone from other HiP ath AllServe tele- phones. Select and confirm. or F=@ Enter the code. D Enter the (DIS A) call number of the HiP ath 300 0 to whic h y our telephone is connected. or ...

  • Siemens HIPATH HIPATH 3000 - page 93

    Special Functions in the LAN (PC Network) 93 Step by Step Using Night Answ er If authorized (contact S y stem Support), you can define telephones in other HiP ath 300 0 communications plat- f orms as the night answer Æ page 63. Select and confirm. or F=@ Enter the code. D Enter the (DIS A) call number of the Hipath 30 0 0 to whic h the night answ ...

  • Siemens HIPATH HIPATH 3000 - page 94

    Step by Step Special Functions in the LAN (PC Network) 94 Activating and Deactivating a Ringing Group Y ou can hav e calls f or your telephone signaled audibly at e xternal telephones or at telephones in other HiP ath 300 0 communications platf orms Æ page 88. Sa ving the telephones f or the ringing group: P ress the k ey . The LED lights up. Sele ...

  • Siemens HIPATH HIPATH 3000 - page 95

    Special Functions in the LAN (PC Network) 95 Step by Step Controlling Relay s If this f eatur e is configured (contact S ystem Support), y ou can also control rela ys Æ page 7 6 in other HiP ath 30 0 0 communications platf orms. Select and confirm. or F=@ Enter the code. D Enter the (DIS A) call number of the Hipath 30 0 0 in whic h the rela y is ...

  • Siemens HIPATH HIPATH 3000 - page 96

    Step by Step Special Functions in the LAN (PC Network) 96 Opening the D oor If this f eatur e is configured (contact S ystem Support), y ou can also activate the door opener Æ page 22 in other HiP ath 300 0 communications platf orms. Select and confirm. or F=@ Enter the code. D Enter the (DIS A) call number of the HiP ath 300 0 in whic h the door ...

  • Siemens HIPATH HIPATH 3000 - page 97

    Labeling, Documentation and Accessories 97 Labeling, D ocument ation and Accessories Labeling Key Fields Y ou can c hose from the f ollowing options to label the k ey s with the func- tions/ call numbers sa v ed ( Æ page 8, Æ page 9, Æ page 53): Labeling • b y hand: Labeling strips ar e deliver d with y our optiP oint. W rite the function or a ...

  • Siemens HIPATH HIPATH 3000 - page 98

    Labeling, Documentation and Accessories 98 Attaching a Station Number Label Self-adhesiv e call-number labels are also deliv ered with y our optiP oint. W rite on the call-number label (fire brigade, police, o wn telephone num- bers), then r emov e and stick it in the recess on the telephone when the handset is lif ted. D ocumentat ion Y ou can fin ...

  • Siemens HIPATH HIPATH 3000 - page 99

    Labeling, Documentation and Accessories 99 Accessories T he f ollo wing accessories help you customiz e your telephone (not optiP oint 50 0 economy) to y our individual pref erences. optiP oint adapters are modules whic h can be plugged into the option bay s at the bot tom of optiP oint. optiP oint ke y module: K ey module with 1 6 programmable k e ...

  • Siemens HIPATH HIPATH 3000 - page 100

    Fixing Problems 100 Fixing P roblems T elephone Maint enance • Alw ay s use a damp or antistatic cloth to clean the telephone. Nev er use a dry cloth. • If the telephone is v ery dirt y , clean it with a diluted neutral cleaner con- taining surfactants, suc h as a dish detergent. Af terwards r emov e all traces of the cleaner with a damp cloth ...

  • Siemens HIPATH HIPATH 3000 - page 101

    Fixing Problems 101 Step by Step Responding to Error Messages on the S cr een P ossible cause: T he station number is incorrect. P ossible response: Enter a corr ect st ation number . P ossible cause: Y ou tried to activate a disabled function. P ossible response: Ask S ystem Support to authorize y ou to use the func- tion. P ossible cause: T he st ...

  • Siemens HIPATH HIPATH 3000 - page 102

    102 Index Index A accessories ................................................. 99 account code .............................................. 45 activating door opener .............................. 22 adapter ......................................................... 99 advisory message ...................................... 66 agents ............ ...

  • Siemens HIPATH HIPATH 3000 - page 103

    103 Index dialing a number from the caller list .................................. 39 with repertory dialing keys ................... 42 dialing aid S0–bus ..................................................... 31 dialing Internal calls ................................... 25 dialing numbers from the internal directory .................... 41 using ...

  • Siemens HIPATH HIPATH 3000 - page 104

    104 Index LED (light-emitting diode) ....................... 8, 9 LED indications, meaning of ........ 79, 82, 83 LED signals, meaning ................................ 56 locking all phones ...................................... 72 locking/unlocking the telephone .............. 51 M mailbox ........................................................ 1 ...

  • Siemens HIPATH HIPATH 3000 - page 105

    105 Index S saving a PIN ................................................ 52 second level .......................................... 42, 53 secretary functions .................................... 79 sensors ........................................................ 76 setting your telephone .............................. 49 Shift ................... ...

  • Siemens HIPATH HIPATH 3000 - page 106

    106 Index ...

  • Siemens HIPATH HIPATH 3000 - page 107

    Overview of Functions and Codes (Alphabetical) 107 % O verview of Funct ions and Codes (Alphabet ical) T he ta ble belo w lists all av ailable functions as they appear on the displa y . F unctions that ha ve been configur ed (contact Sy stem Support) can be activated inter actively (select + sa ve) via the P rogr am/Service menu (select + sa ve or ...

  • Siemens HIPATH HIPATH 3000 - page 108

    Overview of Functions and Codes (Alphabetical) 108 % DND on DND of f 9 9 9 9 * 97 #97 X X Door opener on Door opener of f 9 9 * 89 #89 X X DTMF dialing 9 * 53 X F orwarding on 1=all calls 2=e xternal calls only 3=internal calls only F orwarding of f Tr u n k F W D o n T r unk FWD out F orward Line: On F orward Line: Of f 9 9 9 9 9 9 9 9 9 9 9 9 9 9 ...

  • Siemens HIPATH HIPATH 3000 - page 109

    Overview of Functions and Codes (Alphabetical) 109 % P ark a call R etriev e call 9 9 * 56 #56 X Phone T est 9 * 940 Pic kup - directed Pic kup - group A ccept call 9 9 9 9 * 59 * 57 X X P rog. f eat ure k e y 9 * 91 X R edial X R eject call R elease X R elocate Complete R elocate 9 9 * 941 9 #941 9 X R eserve tr unk 9 X R eset services 9 #0 X R et ...

  • Siemens HIPATH HIPATH 3000 - page 110

    Overview of Functions and Codes (Alphabetical) 110 % T imed reminder on T imed reminder of f 9 9 * 46 #46 X X T oggle/Connect 99 * 2X T race call 9 * 84 X Tr a n s f e r 9 Tr u n k F l a s h 9 * 51 X UCD L og on L og of f A vailable Not a vailable Wo r k o n Wo r k o ff UCD night on UCD night of f Calls in queue 9 9 9 9 9 9 9 9 9 9 * 40 1 #40 1 * 4 ...

  • Siemens HIPATH HIPATH 3000 - page 111

    FCC and Industry Canada Compliance FCC and Industr y Canada Compliance T his section describes the requir ements f or compliance with F ederal Communications Commission (FCC) R ules and Industry Canada CS-03 st andard. FCC Certificat ion and Requirements T he f ollo wing paragr aphs describe requir ements and inf ormation based on FCC r ules. Servi ...

  • Siemens HIPATH HIPATH 3000 - page 112

    FCC and Industry Canada Compliance If at an y time the owner ship of Siemens optiP oint 50 0 telephone is transf err ed to someone else (whether independently or as part of a sy stem), please supply this man- ual to the ne w owner . 2. REN T he ringer equiv alence number (REN) is used to determine the quality of devices whic h may be connected to t ...

  • Siemens HIPATH HIPATH 3000 - page 113

    FCC and Industry Canada Compliance Equipment Attac hment Limit at ions T he f ollo wing are notices r equired b y Industry Canada T erminal At t ac hment Pr ogram Cer- tification P rocedure CP -0 1 , P art I, Section 1 4. Ring er Equiv alence Number (REN) T he Ringer Equiv alence Number (REN) assigned to eac h terminal device pr ovides an indi- cat ...

  • Siemens HIPATH HIPATH 3000 - page 114

    Ref . No.: A31 0 03-H1 0 1 2-C1 21 -2-7 61 9 • P rinted in the F ederal R epublic of Germany • B A 25.02.2002 © Siemens AG 2002 • Inf ormation and Communication Networks • Hofmannstr . 51 • D-81 359 Munic h • Subject to a v ailability . Right of modification reserv ed. -4 3$ 643360 + 43450 & 454050:94<- 1 P A 3 10 0 3 - H 101 2 ...

Manufacturer Siemens Category Telephone

Documents that we receive from a manufacturer of a Siemens HIPATH HIPATH 3000 can be divided into several groups. They are, among others:
- Siemens technical drawings
- HIPATH HIPATH 3000 manuals
- Siemens product data sheets
- information booklets
- or energy labels Siemens HIPATH HIPATH 3000
All of them are important, but the most important information from the point of view of use of the device are in the user manual Siemens HIPATH HIPATH 3000.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Siemens HIPATH HIPATH 3000, service manual, brief instructions and user manuals Siemens HIPATH HIPATH 3000. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Siemens HIPATH HIPATH 3000.

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A complete manual for the device Siemens HIPATH HIPATH 3000, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Siemens HIPATH HIPATH 3000 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Siemens HIPATH HIPATH 3000.

A complete Siemens manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Siemens HIPATH HIPATH 3000 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Siemens HIPATH HIPATH 3000, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Siemens HIPATH HIPATH 3000, that we can find in the current document
3. Tips how to use the basic functions of the device Siemens HIPATH HIPATH 3000 - which should help us in our first steps of using Siemens HIPATH HIPATH 3000
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Siemens HIPATH HIPATH 3000
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Siemens HIPATH HIPATH 3000 in a specific country, if it was not possible to solve the problem on our own.

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