Manual Avaya G350

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  • Avaya G350 - page 1

    Installation of the Avaya G350 Media Gateway 555-245-104 Issue 1 .1 December 2003 ...

  • Avaya G350 - page 2

    Copyright 20 03, A vaya Inc. All Rights Reserv ed Notice Every ef f ort was made to ensur e that th e informa ti on in this docume nt was comp lete and a ccurate at the time of printing. However , info rmation is subjec t to chang e. Wa r r a n t y A vaya Inc . provid es a lim ited w arranty on this product . Ref er to your sales ag reement to e st ...

  • Avaya G350 - page 3

    Luokan 1 L ase rla i te Klass 1 Laser Ap parat Use of cont rol s or ad justments or pe rfo rmance of proc ed ures oth er than t hose specif ied herei n may result in h azardou s radiati on exposur es. Con tact your A vaya re presen ta tive for more laser pro duct informati on. Electromagne tic Comp atibility (EM C ) Standards This pro duc t c om pl ...

  • Avaya G350 - page 4

    For G35 0 and G700 Med ia G ate w ay s: For all m edi a gat eways: If the te rm i nal eq uip ment (for examp le , the medi a server or medi a gateway ) ca uses harm to the tele phone net w ork, th e telephone compan y will noti fy yo u in advanc e that tem porary disco ntinuan ce of service m a y be require d. But if ad vance not ic e is not practi ...

  • Avaya G350 - page 5

    Con tent s Installation of the G350 Media Gatew ay 5 Decembe r 2003 Content s About this bo ok 9 •O v e r v i e w 9 • Audienc e 9 • Downl oading this b ook and u pdates from the Web 9 Downloadi ng this book 9 • Safety l abels an d secur ity alert l abels 10 • Related r esources 11 • Techn ical as sistanc e 11 Within the US 11 Internat i ...

  • Avaya G350 - page 6

    Content s 6 Inst al lation of the G350 Med ia Gateway Decembe r 2003 • Step 2: In stall the media mo dules 23 Combinat ion limi tations 23 Alloca ting sl ot s 23 Inserti ng the S8300 Med ia Ser ver modul e 25 Ins er ting m edia mo dules 26 • Step 3: Attach ground cond uct or s 27 Gener al groun ding requ irem ents 28 Approved grounds 29 Connect ...

  • Avaya G350 - page 7

    Con tent s Installation of the G350 Media Gatew ay 7 Decembe r 2003 • Step 6: In stall the Coupled B onding Con ductor 51 • Step 7: In stall the Avaya Par tner Con tact Closur e Adjunct 52 5 After instal lation 53 • Step 1: T est the i nstalla tion 53 Testi ng telepho nes 53 Testing t runks 53 LSP fai lover test ing 54 • Step 2: Re move the ...

  • Avaya G350 - page 8

    Content s 8 Inst al lation of the G350 Med ia Gateway Decembe r 2003 ...

  • Avaya G350 - page 9

    About this boo k Overview Installation of the G350 Media Gatew ay 9 Decembe r 2003 About this book Ove rview The A vaya G350 Med ia Gateway In stallatio n Guide descri bes how to: • Physically install the A vaya G350 Media Gateway . • Establish connectivity to a rem ote installation technician, if necessar y . • Prepare for con figurations pe ...

  • Avaya G350 - page 10

    About this boo k Safety la bels and se curity alert l abels 10 Installation of the G350 Media Gatew ay Decembe r 2003 4 Scroll down to find the latest issu e num b er , and then click the book title that is to the right of the latest i ssue number . 5 On the nex t page, scroll do wn and click one of the following options: — PDF Format to download ...

  • Avaya G350 - page 11

    About this boo k Rel ated re sourc es Installation of the G350 Media Gatew ay 1 1 Decembe r 2003 Related resour ces For more info rmation on the A vaya G350 Media Gateway and r elated features, see the follo w ing book s: T echnical as sist ance A vaya provides the follo w ing resources for technical assistance. Within the US For help with: • Fea ...

  • Avaya G350 - page 12

    About this boo k Sending u s comment s 12 Installation of the G350 Media Gatew ay Decembe r 2003 Sending us comment s A vaya welcomes your comments about this boo k. T o reach us by: • Mail, send your comments t o: A vaya Inc. Product Docu mentation Group Room B3 -H13 1300 W . 120 A ve. W estmi nster , CO 80 234 USA • E-mail, sen d your comment ...

  • Avaya G350 - page 13

    Before you s tart Instal lation workflo ws Installation of the G350 Media Gatew ay 13 Decembe r 2003 1 Before you st art Read this chapter carefully before yo u begin th e ins tallatio n . This chapter includes: • Installation w orkflows • Gathering information • Unpacking • Site requirements • Required equipment Inst allation workfl ows ...

  • Avaya G350 - page 14

    Before yo u star t Gatherin g informatio n 14 Installation of the G350 Media Gatew ay Decembe r 2003 St a g in g If you are using this gu ide to take you t hrough staging the G350, work through the gui de as follows: 1 Read St ep 2: Install the media modules on page 23, and ins tall the media modu l es in the G350 chassis. 2 Read S tep 4: Connect p ...

  • Avaya G350 - page 15

    Before you s tart Unpacking Installation of the G350 Media Gatew ay 15 Decembe r 2003 Unp acking The G350 chass is and accessories are shippe d in a box . The package s hould contain the following ite ms : • One empty A vaya G350 Media Gateway chassi s, with bl ank ing pla tes over empty modu le sl ots . • One accessories box, containing: — O ...

  • Avaya G350 - page 16

    Before yo u star t Site requi rements 16 Installation of the G350 Media Gatew ay Decembe r 2003 Site requirement s Inspect the site before you begin the instal latio n. V erify that the s ite r equir ements have been met for adequate environmental conditions, power and groundi ng avail abili ty , safety , and secur ity conditions. If you fi nd disc ...

  • Avaya G350 - page 17

    Before you s tart Requi red equipme nt Installation of the G350 Media Gatew ay 17 Decembe r 2003 Required equi pment Y ou need the following equi pmen t to assist you in the installation: • One loop start an alog trunk for con necting a modem. • A separate telep hone line for speaking to the s ervice technician. Y ou may als o need some of the ...

  • Avaya G350 - page 18

    Before yo u star t Require d equipment 18 Installation of the G350 Media Gatew ay Decembe r 2003 ...

  • Avaya G350 - page 19

    Inst alling the A vaya G350 Media G ateway S tep 1: Mount the G350 chas sis Installation of the G350 Media Gatew ay 19 Decembe r 2003 2 Inst alling the A vaya G350 Media Gateway This chapter describes the physical installation . Pe rform th e follo win g steps in order: 1 Step 1: Mount the G350 chassis 2 Step 2: Install the media modules 3 Step 3: ...

  • Avaya G350 - page 20

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 1: Mount the G3 50 cha ss is 20 Installation of the G350 Media Gatew ay Decembe r 2003 Figure 1: Affixing a mounting bra c ket to the fr ont of the G350 Figure 2: Att aching a mounting bracket to the middle of the G350 The mounting brack et with cable guides is useful for cable manag ement. Y ou ca ...

  • Avaya G350 - page 21

    Inst alling the A vaya G350 Media G ateway S tep 1: Mount the G350 chas sis Installation of the G350 Media Gatew ay 21 Decembe r 2003 Figure 3: Att aching a mounting bracket with cable guides T o attach each mounting bracket to the G350: 1 Position a b racket over the desi red mounting pos ition. 2 Af fix the bracket t o the chassis wi th three of ...

  • Avaya G350 - page 22

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 1: Mount the G3 50 cha ss is 22 Installation of the G350 Media Gatew ay Decembe r 2003 At this point, you have mo unted the G350 ch assis in the rack an d are ready to insert medi a modules as required in the planning documentation. Mounting the G350 on a wa ll T o mount the G350 on a wall, use the ...

  • Avaya G350 - page 23

    Inst alling the A vaya G350 Media G ateway S tep 2: In stall the media modu les Installation of the G350 Media Gatew ay 23 Decembe r 2003 S tep 2: Inst all the media modules When the G350 chassi s is installed, you can insert the m edia modules. Each module is shipped w ith two thum b screw s for sec uring the po sition of the module in the G350 ch ...

  • Avaya G350 - page 24

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 2: I nstall th e media mod ules 24 Installation of the G350 Media Gatew ay Decembe r 2003 Figure 4: The G350 front p anel port s and slots Table 1, Permitted sl ots for medi a modules, on pag e 24 describes which media modules can be i nserted into which slots : Allocate a slot for the media module ...

  • Avaya G350 - page 25

    Inst alling the A vaya G350 Media G ateway S tep 2: In stall the media modu les Installation of the G350 Media Gatew ay 25 Decembe r 2003 Inserting the S8300 Me dia Ser ver module CAUTION: Hold med ia modules only by the edges to avoid damage fr om static electr icity . Do not touch th e top or bottom of the cir cui t boar d. If possible, wear a wr ...

  • Avaya G350 - page 26

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 2: I nstall th e media mod ules 26 Installation of the G350 Media Gatew ay Decembe r 2003 5 Apply fir m pressure to eng age the connectors. The connector has different length pins. Th e lon g pins will engage first to provide grounding. Medium leng th and short pins will provi de power and signal. ...

  • Avaya G350 - page 27

    Inst alling the A vaya G350 Media G ateway S tep 3: A ttach gr ound conductor s Installation of the G350 Media Gatew ay 27 Decembe r 2003 Figure 6: Inserting a media module 4 Apply fir m pressure to eng age the connectors. The media module connector has different length pins. The long pins will engage first to provide groundi ng. Medium leng th and ...

  • Avaya G350 - page 28

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 3: A ttach gr ound conductor s 28 Installation of the G350 Media Gatew ay Decembe r 2003 General grounding requirement s T wo safety gro unds are required to ensure safe op eration of the G 350 Media Gateway: t he ground conductor th at is part of the AC power cord and the field-installed green /ye ...

  • Avaya G350 - page 29

    Inst alling the A vaya G350 Media G ateway S tep 3: A ttach gr ound conductor s Installation of the G350 Media Gatew ay 29 Decembe r 2003 Approved grounds An approved ground is the closest acceptable med i um for grounding the building entrance protector , entrance cable shield, or a single-point ground of elect ronic telepho ny equipment. I f more ...

  • Avaya G350 - page 30

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 3: A ttach gr ound conductor s 30 Installation of the G350 Media Gatew ay Decembe r 2003 Connect the safety ground Proper grou nding of the G3 50 Media Gateway ins t allation safeguards the syst em, users and service personn el by provi ding protection fr om lightning , power sur ges, AC mains faul ...

  • Avaya G350 - page 31

    Inst alling the A vaya G350 Media G ateway S t ep 4: Co nnect powe r to t he G350 Installation of the G350 Media Gatew ay 31 Decembe r 2003 S tep 4: Connec t power to the G350 After you h a ve mo unted th e G350 , i ns talled t h e media mo dules, and attached gr oun ding conductors , yo u can connect powe r to the G350. T o co nnect pow er to the ...

  • Avaya G350 - page 32

    Inst alling the A vaya G350 Me dia Ga tew ay S tep 4: C onnect powe r to the G3 50 32 Installation of the G350 Media Gatew ay Decembe r 2003 ...

  • Avaya G350 - page 33

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 33 Decembe r 2003 3 Prep aring for configuration The configuration of the G350 will be performed by one or more supporting technicians either remotely or on-site. This chapter explains what preparati ons to make so that t he supporting te ...

  • Avaya G350 - page 34

    Prep aring for co nfiguration S tep 1: P repare c onfiguration equipment 34 Installation of the G350 Media Gatew ay Decembe r 2003 Prep aring a G350 without an S8300 for configuratio n If some of the configuration will be done on-site an d some rem otely , the supportin g techn ician wi ll perform the local configuration and set up the G350 for the ...

  • Avaya G350 - page 35

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 35 Decembe r 2003 7 Click Continue. The C OM Port Selection screen appears: 8 Select the C OM port on the la ptop that you ar e using to connect to t he G350. 9 Click Continue. The C onfigure the Modem screen appears: ...

  • Avaya G350 - page 36

    Prep aring for co nfiguration S tep 1: P repare c onfiguration equipment 36 Installation of the G350 Media Gatew ay Decembe r 2003 10 Select Enable the modem an d continue the in stallation remotely . The Conn ect Modem screen appears: 11 Clic k Fi nish. 12 Connect a s erial modem to a wo rking telephone line. 13 Connect the p rovided DB-25 adapter ...

  • Avaya G350 - page 37

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 37 Decembe r 2003 The G350 is now prepared for remote con figuration via the USB modem. See S tep 2: Assist the configuration on page 40) for informatio n about how you will need to assist the supporting technician to configure the G350 f ...

  • Avaya G350 - page 38

    Prep aring for co nfiguration S tep 1: P repare c onfiguration equipment 38 Installation of the G350 Media Gatew ay Decembe r 2003 f Press Logon. The follow i ng menu appears: g Select Launch Maintenance W eb Interface. The follo wing screen appears, with the menu in the left panel: ...

  • Avaya G350 - page 39

    Prepa ring for configurati on S tep 1: Prepare con figuration equipment Installation of the G350 Media Gatew ay 39 Decembe r 2003 h Under the Security heading in the left panel, select Enable/Disable Modem . The Enable/Disable Modem i Select Enable modem for unlimited incoming calls. The modem is now connected and enabled. ...

  • Avaya G350 - page 40

    Prep aring for co nfiguration S tep 2: A ssist the confi guration 40 Installation of the G350 Media Gatew ay Decembe r 2003 S tep 2: Assis t the configuration The configur ation may be don e in any of the f ollowing ways: • Remotely : both your te lephone and dat a services are confi gured by a remote technician. • On-site : a technician comes ...

  • Avaya G350 - page 41

    Prepa ring for configurati on S tep 2: As sist the co nfiguration Installation of the G350 Media Gatew ay 41 Decembe r 2003 Assisting an off -site configuration (st aging) The supporting technician will need to connect some devices to test endpoints. Do not connect endpoint devices unless the supp orting technici an requests yo u to do so. ...

  • Avaya G350 - page 42

    Prep aring for co nfiguration S tep 2: A ssist the confi guration 42 Installation of the G350 Media Gatew ay Decembe r 2003 ...

  • Avaya G350 - page 43

    Connecting dev ices S tep 1: Connec t the network Installation of the G350 Media Gatew ay 43 Decembe r 2003 4 Connecting devices This chapter describes how to connect all external endpoi nt devices to the G3 50. Devices can b e connected t o the ports on the f ront panels of t he installed media mod ules and to the f ixed front panel ports. Before ...

  • Avaya G350 - page 44

    Connecting d evices S tep 2: Co nnect IP te lephones 44 Installation of the G350 Media Gatew ay Decembe r 2003 Y ou can connect either a LAN switch or a network dat a port, via a network cabl e, to any of the following: • The ETH LAN po rt on the G350 front panel. • The Gigabit Ethernet port on an MM314 media module. • One of th e 24 10/100 E ...

  • Avaya G350 - page 45

    Connecting dev ices S te p 3: Co nnec t non-I P tel epho nes an d trun ks Installation of the G350 Media Gatew ay 45 Decembe r 2003 S te p 3: Connec t non-I P teleph on es and trun ks This secti on describes how to connect analog and D CP telephones an d analog and T1/E1 tru nks to the G350. Connecting an analo g telephone This secti on explains ho ...

  • Avaya G350 - page 46

    Connecting d evices S tep 3: Co nnect non -IP telephones an d trunks 46 Installation of the G350 Media Gatew ay Decembe r 2003 Connecting a DCP telephone This section explains how to connect a DCP telephone. ! W ARNING: The ports on the DCP media modules are intended for in- building use only . Phone lines connected to these ports are not to be ro ...

  • Avaya G350 - page 47

    Connecting dev ices S te p 3: Co nnec t non-I P tel epho nes an d trun ks Installation of the G350 Media Gatew ay 47 Decembe r 2003 Connecting an analog trunk T o connect an analog trunk: 1 Connect t he trunk to one of the following p orts: — An analog trunk port on an MM71 1 or MM714 medi a module. — The TRUNK port on the G350 front panel. NOT ...

  • Avaya G350 - page 48

    Connecting d evices S tep 3: Co nnect non -IP telephones an d trunks 48 Installation of the G350 Media Gatew ay Decembe r 2003 Connecting an ISDN BRI tru nk T o con nect an ISDN BRI trunk: 1 Conne ct th e trun k to a n y ISDN port on an M M720 or MM 722 m edia m odul e . NOTE: In the US, you need to connect a separate ly purchased NT1 d e vice to e ...

  • Avaya G350 - page 49

    Connecting dev ices S tep 4: Install c ircuit protectio n Installation of the G350 Media Gatew ay 49 Decembe r 2003 S tep 4: Inst all circuit protection Over- voltage an d sn eak fus e pro tection meas ures are necessar y for the safe operation of th e G350 Media Gateway system. Over-V oltage and Snea k-Current Protection Out-of-building instal lat ...

  • Avaya G350 - page 50

    Connecting d evices S tep 5: Co nnect to the Wide Area Net work (W AN) 50 Installation of the G350 Media Gatew ay Decembe r 2003 S tep 5: Connec t to the Wide Ar e a Ne two r k (W AN) Since the G350 contain s an internal router , you can connect the G350 directly to a W AN endpoint device. Y ou can also connect a W AN endpoint devi ce to the G350 v ...

  • Avaya G350 - page 51

    Connecting dev ices S tep 6: In stall the Coupled Bo nding Conduct or Installation of the G350 Media Gatew ay 51 Decembe r 2003 Connecting an external router to the G350 Y ou can connect a router to any of th e following ports on the G35 0: • the ET H W A N port on the G3 50 fr ont p a nel. • the ETH LAN po rt on the G350 f ront panel. • the ...

  • Avaya G350 - page 52

    Connecting d evices S tep 7: I nstall th e Avaya Partner Contac t Closure Ad junct 52 Installation of the G350 Media Gatew ay Decembe r 2003 S tep 7: Inst all the A vaya Partner Cont act Clos ur e Adjunct The Contact Closure feature is a controllable relay providing dry contacts f or various appl ications. T o implement the contact clos ur e featur ...

  • Avaya G350 - page 53

    After i nstallati on S t ep 1: T es t t he ins tall ation Installation of the G350 Media Gatew ay 53 Decembe r 2003 5 Af ter inst allation When the supporting technician has finished the re mote configuration, perform the following steps: • Step 1: T est the inst all ation • Step 2: Remove the installation equipmen t These steps are described b ...

  • Avaya G350 - page 54

    Af ter inst allation S tep 2: R emove the installa tion equi pment 54 Installation of the G350 Media Gatew ay Decembe r 2003 LSP failover testi ng If you h ave an S8300 medi a server module installed in the G350 and configu red as an LSP , you need to perform a test to make sure that the LSP take s over control of the G350 if the G350 becomes disco ...

  • Avaya G350 - page 55

    T echnical specific ation s G350 Media Gate way speci fications Installation of the G350 Media Gatew ay 55 Decembe r 2003 A T echnical specifications This append ix provides tech nical specifications for the G 350 and for comp atible power cords. G350 Media Gateway spec ifications The table of techn i cal specifications provides de tai led informat ...

  • Avaya G350 - page 56

    T e chni cal sp ecif icat i ons Power Cord S pecifications 56 Installation of the G350 Media Gatew ay Decembe r 2003 ...

  • Avaya G350 - page 57

    Index A Installation of the G350 Media Gatew ay 57 Decembe r 2003 Index A Afte r ins tal la tio n overvi ew , 53 testing th e install ation , 53 Analog te lephone, co nnecting , 45 Analog tru nk, connectin g , 47 Avaya Pa rtner Contact Clo sure Adjunct , 52 B Before ins tallation environm ental verificati on , 16 grounding ve rifi cation , 16 power ...

  • Avaya G350 - page 58

    Index H 58 Installation of the G350 Media Gatew ay Decembe r 2003 Guide audience , 9 dow nload ing from Web sit e , 9 latest version, down loading , 9 overvi ew of contents , 9 related res ources , 11 safety la bels , 10 security alert labels , 10 sending c omments o n this guide , 12 typographi al conventi ons , 10 H Help reso u rces f or tech nic ...

  • Avaya G350 - page 59

    Index T Installation of the G350 Media Gatew ay 59 Decembe r 2003 T T1 tru nk, connect ing , 47 Tabletop installatio n of the G35 0 chassis , 22 Tech nical assi stance , 11 Technic al specifi cations , 55 chassis , 55 cleara nce , 55 Telepho nes IP telephon es, connect ing , 44 non-IP telep hones, conn ecting , 45 testing , 53 Testing LSP failover ...

  • Avaya G350 - page 60

    Index W 60 Installation of the G350 Media Gatew ay Decembe r 2003 ...

Manufacturer Avaya Category Network Card

Documents that we receive from a manufacturer of a Avaya G350 can be divided into several groups. They are, among others:
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya G350.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya G350 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya G350.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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2. Contents - index of all tips concerning the Avaya G350, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya G350 - which should help us in our first steps of using Avaya G350
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya G350
5. FAQ - Frequently Asked Questions
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