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Polycom IP 4000 SIP 1.6 - page 1
User Guide SoundSta tion ® IP 4000 SIP 1.6 SoundStation ® IP 4000 f or SIP U S E R G U I D E SoundStation ® IP 4000 SIP J a n u a r y 2 5 , 2 0 0 6 ® ...
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Polycom IP 4000 SIP 1.6 - page 2
Contents Introduction ............................................... 1 Par ts Lis t ................................................... 1 Installing SoundStation ® IP 4000 SIP ............. 2 Connecting Network and Power Source ................................ 2 Features .................................................... 3 Using SoundStation ® ...
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Polycom IP 4000 SIP 1.6 - page 3
Optional Features ..................................... 12 T ext Messaging .................................................................... 12 Presence / Status / Buddy Lists ........................................... 13 T roubleshooting ........................................ 15 Safety and Compliance ............................... 16 Part 1 ...
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Polycom IP 4000 SIP 1.6 - page 4
1 Thank you for choosing the SoundStation ® IP 4000 SIP . This conference phone provides multi-person audio conferencing capabilities for small to medium confer- ence rooms within a SIP internet protocol telephony system. In this User Guide you will find verything you need to quickly use your new phone. Be sure to v erify with your system administ ...
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Polycom IP 4000 SIP 1.6 - page 5
2 Installing SoundStation ® IP 4000 SIP This section provides basic installa- tion instructions and information for obtaining the best performance with the SoundStation ® IP 4000 SIP phone. If you require additional information or assis- tance with your new phone, please contact your system administrator . The SoundStation ® IP 4000 SIP User Gui ...
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Polycom IP 4000 SIP 1.6 - page 6
3 Features LED Indicators The LEDs located on the top of your SoundStation ® IP 4000 indicate the current status of the phone. Green - your call is in progress. Flashing green - a call is incoming. Blinking green - your call is held by the far end. Red - your call is muted. Blinking red - you have placed the call on hold. Keys Menu Displays a menu ...
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Polycom IP 4000 SIP 1.6 - page 7
4 Placing a Call 1. T o obtain dial tone, press the key or the New Call soft k ey . 2. Dial the desired number , OR Dial by SIP URL or IP † address: • After obtaining dial tone press Name • Enter URL or IP (press * for “. ” and # for “@”) • Press Send to complete the call. Users also hav e the option to dial directly from the dial p ...
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Polycom IP 4000 SIP 1.6 - page 8
5 Call Hold and Resume During a call, press the Hold soft key . The call will be placed on hold and this will be indicated on the display . The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft key to retrie ve the call. Multiple Calls on Hold If multiple calls are on hold, use the arrow keys to switch between the ...
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Polycom IP 4000 SIP 1.6 - page 9
6 Local Conferencing A conference may be created with two other parties using the phone’ s local conferencing feature. 1. Place a call to the first party . 2. Press the Confrnc soft key to create a new call (the acti ve call is placed on hold). 3. Dial the phone number of the second party or use the arrow k eys to access speed dial numbers or th ...
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Polycom IP 4000 SIP 1.6 - page 10
7 Redial Press to place a call to the last dialed number . Call F orwarding Calls may be Forwarded (Di verted) to another extension as follo ws: 1. Press the Forward soft key from the phone’ s idle display or press and select F eatures and F orward... at any time. 2. Enter a number or URL to forward all future calls to. 3. Press the Enable soft k ...
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Polycom IP 4000 SIP 1.6 - page 11
8 1. Press . Select Settings fol- lowed by Basic, Contr ast . 2. Press the Up or Down soft keys (or volume k eys) to increase or decrease the display contrast. 3. Press the Ok soft key to accept changes. 4. Press the key to return to the idle display . Time and Date T ime and Date is clearly displayed on the SoundStation ® IP 4000 SIP phone. If th ...
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Polycom IP 4000 SIP 1.6 - page 12
Call Lists A local list of calls missed, receiv ed, and placed is maintained by the phone. Press . Select F eatures follo wed by Call Lists, and Missed, Received, or Placed Calls as desired. Call information will be displayed. Choose: 1. Edit to amend the dial string if necessary . 2. Dial to return the call. 3. Info to view information about the c ...
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Polycom IP 4000 SIP 1.6 - page 13
10 Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be viewed from the idle display by pressing . T o assign John to a Speed Dial entry: 1. Press , select F eatures, Con- tact Dir ectory . 2. Press the Add soft key to enter John’ s contact details (see Contact Directory) ...
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Polycom IP 4000 SIP 1.6 - page 14
1 1 The phone supports shared lines * . A shared line is indicated by a different line icon which is half black and half grey . If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. The shared line icon changes to a moving icon when the line is in use remot ...
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Polycom IP 4000 SIP 1.6 - page 15
12 1. Press and select Settings, Basic, Pr efer ences, Language. 2. Scroll through the list of av ailable languages and press the key when the desired language is highlighted. 3. The display will change to the language of your choice. 4. Exit to the idle display by pressing . Phone Re boot Periodically , the phone may require a user restart. Reason ...
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Polycom IP 4000 SIP 1.6 - page 16
13 The phone combines interactiv e message services and status monitoring to comple- ment a traditional messaging application such as email. Liv e interaction within a pool of phones is possible by monitoring the “presence” of the parties in volved. Each phone can “watch” the status of up to eight other phones. These other phones form the ? ...
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Polycom IP 4000 SIP 1.6 - page 17
14 4. Choose W atcher List to see which phones are currently monitoring your status. Press the Block soft key to block a watcher . 5. Choose Blocked List to see which phones you hav e blocked from monitoring your status. Press the Unblock soft key to unblock a con- tact. The softwar e running on the phone is compatible with W indows™ and MSN Mess ...
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Polycom IP 4000 SIP 1.6 - page 18
15 • As “No Dial-T one” above. V erify contrast adjustment: • Follo w the instructions in this User Guide to adjust the contrast to a darker le vel. • Reboot the phone to obtain a default le vel of contrast (follo w the instructions in this User Guide). No Ringing No Display , Incor rect Display or Bad Contr ast V erify po wer is correctl ...
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Polycom IP 4000 SIP 1.6 - page 19
16 • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your system administrator . • Press followed by Status, Network, and Ethernet . Scroll down to v erify LAN port is Acti ve. • Reboot the phone to attempt re- registra ...
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Polycom IP 4000 SIP 1.6 - page 20
17 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approv ed by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in ac- cordance with all relev ant national wiring rules. L ’Installa ...
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Polycom IP 4000 SIP 1.6 - page 21
18 ADTRAN Li mited W ar ranty and Limita tion Liability LIMITED W ARRANTY . ADTRAN, Inc. warrants this prod uct against de fects and malfunct ions during a on e (1) year period from the date of o riginal purchase. If there is a defect or ma lfunction, ADTRAN, Inc. shall, at its o ption, and as the exclus ive remedy , either repair o r replace the t ...
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Polycom IP 4000 SIP 1.6 - page 22
19 R epair and R etur n If you d etermine th at a repa ir is need ed, please con tact your ADTRAN certifie d representativ e. They will as sist you in the repair and return process. Ser vice Ag reements Please cont act your ADTRAN authorized dealer for inform ation about service agreement s applicab le to you r prod uct. Limitati on O f Liability L ...
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Polycom IP 4000 SIP 1.6 - page 23
2 0 conten ts of th is manual may be cop ied, reprod uced, or transmitted in any form or by any means, or t ranslated in to another langua ge or format , in whole or par t, without writte n consent from ADTRAN, Inc. Do no t remove (o r allow anyb ody else to remo ve) any produ ct identi ficatio n, copyr ight or oth er notice s. ADTR AN and the ADTR ...
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Polycom IP 4000 SIP 1.6 - page 24
ADTRAN, Inc. 901 Explorer Blvd. Huntsville, AL 35806 ©2006 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. ...
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