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Manual Draytek VigorPhone 350

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  • Draytek VigorPhone 350 - page 1

    i ...

  • Draytek VigorPhone 350 - page 2

    ii VigorPhone 350 User’s Guide Version: 1.1 Date: 21/06/2011 ...

  • Draytek VigorPhone 350 - page 3

    iii Copyright Information Copyright Declarations Copyright 2011 All rights reserved. This pub lication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stor ed in a retrieval system, or translated into any language withou t written permission from the copyright holders. Trademarks The followi ...

  • Draytek VigorPhone 350 - page 4

    iv Regulatory Information Federal Communication Commission Interference Statem ent This equipm ent has bee n tested a nd found t o comply with the limits for a Class B di gital device, pursuant to Part 15 of the FCC Rules. These li mits are design ed to provi de reasonable protection against harmful interference in a residential installation. T his ...

  • Draytek VigorPhone 350 - page 5

    v T able of Content s Chapter 1 O verview ........................................................................................................... 9 1.1 Package Contents ..................................................................................................................9 1.2 Product Description ..................................... ...

  • Draytek VigorPhone 350 - page 6

    vi 2.7.1 Codec Priority ........................................................................................................... ................................ 23 2.7.2 SIP Li sten Port .......................................................................................................... ................................ 23 2.7.3 RTP Po rt ...

  • Draytek VigorPhone 350 - page 7

    vii 3.8 SIP Accounts ............................................................................................................... .........46 3.9 Network ................................................................................................................................48 3.9.1 St atus ................................................ ...

  • Draytek VigorPhone 350 - page 8

    viii ...

  • Draytek VigorPhone 350 - page 9

    Chapter 5 Operation 9 C C h h a a p p t t e e r r 1 1 O O v v e e r r v v i i e e w w VigorPhone enables you to make phone calls through the IP network instead of calling through a tradition local PSTN line. It is workable with VigorIPPBX series for auto provision capability. To manage various calling purposes, VigorPhone supports multi-sip registr ...

  • Draytek VigorPhone 350 - page 10

    10 1 1 . . 2 2 P P r r o o d d u u c c t t D D e e s s c c r r i i p p t t i i o o n n This VoIP Phone features based on SIP (RFC 3261). Please familiarize yourself with the functions of the VoIP phone. 1 1 . . 2 2 . . 1 1 F F r r o o n n t t V V i i e e w w Item Name Description 1 Incoming call indicator A red light indicates an incoming call. 2 D ...

  • Draytek VigorPhone 350 - page 11

    11 Soft Keys Icom (Intercom) Press the button and the extension number you want to dial. The call will be automatically established with the other end. Missed Press to view m issed calls information. DND(Do Not Disturb) Press to block all incoming calls. P.book(Phone Book) Press to access the personal phonebook directory. Trans.(Transfer) Press to ...

  • Draytek VigorPhone 350 - page 12

    12 1 1 . . 2 2 . . 2 2 B B a a c c k k V V i i e e w w Item Name Description 1 Handset Jack Connects to the phone. RJ-9 2 Headset Jack Connects to an external headset.RJ-9 3 LAN/ PoE Port Connects to LAN cable. 10/100Mbps RJ-45 port for LAN (uplink) connection. If you are using Power over Ethernet (PoE), the power to the phone is supplied when you ...

  • Draytek VigorPhone 350 - page 13

    13 1 1 . . 3 3 S S e e t t t t i i n n g g U U p p t t h h e e P P h h o o n n e e The following illustration shows how to connect the VoIP phone to power, LAN, WAN, and the handset or a headset. ...

  • Draytek VigorPhone 350 - page 14

    14 This page is left blank. ...

  • Draytek VigorPhone 350 - page 15

    15 C C h h a a p p t t e e r r 2 2 D D i i s s p p l l a a y y S S c c r r e e e e n n C C o o n n f f i i g g u u r r a a t t i i o o n n The menu directory enables you to setup the produc t configuration from Phone Settings, VoIP settings, and Network settings. Follow these steps to access the menu and the menu items. 1. Press the Menu key to acc ...

  • Draytek VigorPhone 350 - page 16

    16 2 2 . . 1 1 C C a a l l l l H H i i s s t t o o r r y y The VoIP phone stores information about all calls made or received. NOTE: The lists are stored from the newest to olde st entries. The oldest entries are del eted as new entries are added. The maximum entry for each item is 200 records. 2 2 . . 1 1 . . 1 1 M M i i s s s s e e d d C C a a l ...

  • Draytek VigorPhone 350 - page 17

    17 2 2 . . 2 2 P P h h o o n n e e B B o o o o k k The phone book feature enables you to view and cr eate entries for your contacts and edit t heir contact information. NOTE: The lists are stored from the newest to olde st entries. The oldest entries are del eted as new entries are added. The maximum entry for each item is 200 records. 2 2 . . 2 2 ...

  • Draytek VigorPhone 350 - page 18

    18 2 2 . . 3 3 . . 1 1 A A l l w w a a y y s s F F o o r r w w a a r r d d Always Forward allows you to set the account number to which all incoming calls are to be forwarded. This function requires you to input the following: z Number : The phone number to forward all incoming calls. z Account : This refers to the SIP account number. Use the soft ...

  • Draytek VigorPhone 350 - page 19

    19 BLF: Allows you to monitor the line status (in-use /idle/busy) of a phone line associated with a speed- dial button. You can assign 16 speed dial or BLF up-to hotkeys to this VoIP phone. Select one of the memory keys you want to assign speed dial number, Press Select soft key. To assign speed dial, you are required to input the following: z Numb ...

  • Draytek VigorPhone 350 - page 20

    20 2 2 . . 4 4 A A l l a a r r m m C C l l o o c c k k The Alarm Clock submenu allows you to set the phone to sound an alarm at a specific time. 2 2 . . 4 4 . . 1 1 A A l l a a r r m m T T i i m m e e Specify the time for the alarm to sound. Use the soft keys to do the following functions: z On / Off : Press to turn alarm on or off. z Edit : Press ...

  • Draytek VigorPhone 350 - page 21

    21 2. Press the New soft key. 3. Use the soft keys to do the following functions: z Edit : To edit the selected item. z Apply : To save and apply changes. z Back : To go back to the previous level: Calendar submenu. You will see an alarm clock sign appearing on the bottom right co rner of the phone screen to denote set schedule. 2 2 . . 6 6 S S y y ...

  • Draytek VigorPhone 350 - page 22

    22 2 2 . . 6 6 . . 5 5 S S e e r r i i a a l l N N u u m m b b e e r r Serial Number function allows you to view the serial number of your VoIP phone. 2 2 . . 6 6 . . 6 6 F F a a c c t t o o r r y y D D e e f f a a u u l l t t Select to restore settings into factory default values. 2 2 . . 6 6 . . 7 7 R R e e b b o o o o t t Use this option to rebo ...

  • Draytek VigorPhone 350 - page 23

    23 2 2 . . 7 7 G G e e n n e e r r a a l l S S I I P P S S e e t t t t i i n n g g s s General SIP Settings allows you setup the code priority, ports frame size, signaling and voice precedence. 2 2 . . 7 7 . . 1 1 C C o o d d e e c c P P r r i i o o r r i i t t y y This function allows you to set Codec priority and Codec types in SDP. This VoIP pho ...

  • Draytek VigorPhone 350 - page 24

    24 2 2 . . 7 7 . . 5 5 G G . . 7 7 1 1 1 1 F F r r a a m m e e S S i i z z e e This function allows you to select the G.711 frame size. Options are: 20, 30, 40, 50, 60, 80 ms. 2 2 . . 7 7 . . 6 6 G G . . 7 7 2 2 3 3 F F r r a a m m e e S S i i z z e e This function allows you to select the G.723 frame size. Options are: 30, 60, 90, 120, 150, 180 ms ...

  • Draytek VigorPhone 350 - page 25

    25 z DTMF Type : Input the DTMF type options: In-Band DTMF, Out-of-Band DTMF (RFC2833), and SIP INFO (RFC2976). z Authentication Name: Input the Authentication Name used for authentication. It can be identical to or different from SIP Registration ID. z Proxy Server: Input the proxy server address. z Voice Mail: Input the access code base on requir ...

  • Draytek VigorPhone 350 - page 26

    26 2 2 . . 9 9 N N e e t t w w o o r r k k The Network option allows you to setup your LAN Port, PC Port, VLAN, NAT/Bridge, NTP S erver and MAC Address. 2 2 . . 9 9 . . 1 1 L L A A N N P P o o r r t t S S e e t t t t i i n n g g s s This VoIP phone supports three different types of connections: Static IP, PPPoE, and DHCP. To setup LAN Port: 1. Sele ...

  • Draytek VigorPhone 350 - page 27

    27 To configure the VLAN settings, use the soft keys to access the submenu options and perform necessary functions. VLAN settings have the following submenu options: Activation Select this option to enable/ disable VLAN connection. Identifier Select this option to set up VLAN settings ID. Priority Select this option to set the priority level (0-7). ...

  • Draytek VigorPhone 350 - page 28

    28 2 2 . . 9 9 . . 6 6 L L A A N N P P o o r r t t M M A A C C A A d d d d r r e e s s s s You can configure the LAN Port MAC Address settings from the VoIP phone. 1. Select LAN Port MAC Address , and then press the Edit soft key. 2. Input the LAN Port MAC address manually. 3. Press the Save soft key to save your setting. 2 2 . . 9 9 . . 7 7 P P C ...

  • Draytek VigorPhone 350 - page 29

    29 C C h h a a p p t t e e r r 3 3 W W e e b b C C o o n n f f i i g g u u r r a a t t i i o o n n This chapter contains important information to help you configure the settings for your VoIP phone from the web browser. If your VoIP phone is using factory default, it sets LAN/PoE port as DHCP client and enable Bridge mode for PC port. To access the ...

  • Draytek VigorPhone 350 - page 30

    30 After you login, move the cursor over the menu ite ms on the left navigation bar to access the dropdown menus. 3 3 . . 1 1 C C a a l l l l H H i i s s t t o o r r y y To check the call history from the web browser, do the following: 1. Click Call History . The following screen will be displayed. 2. If you intend to check the dialed calls, select ...

  • Draytek VigorPhone 350 - page 31

    31 4. To remove certain Call History, click in the Dele te box of the corre sponding option, and then click OK button. 5. To remove all Call History, click Reset Call History. 3 3 . . 2 2 P P h h o o n n e e B B o o o o k k The phone book menu allows you to add, edit or de lete any phone entry from the web browser. To configure the phone book setti ...

  • Draytek VigorPhone 350 - page 32

    32 3 3 . . 3 3 P P h h o o n n e e S S e e t t t t i i n n g g s s The phone settings menu provides a num ber of options to configure your phone, such as call forwarding, date and time, ringer, voice mail setti ngs and so on. Read this section to adjust the settings to suit your own needs. 3 3 . . 3 3 . . 1 1 C C a a l l l l F F o o r r w w a a r r ...

  • Draytek VigorPhone 350 - page 33

    33 2. Add the numbers that you want to set as speed dial/BLF, and select an existing SIP profile (account). 3. To delete a speed dial/BLF number, click the Delete box of the corresponding num ber. 4. Click OK to save your settings, Delete All to delete all speed dial numbers/BLF or Cancel to cancel. ...

  • Draytek VigorPhone 350 - page 34

    34 3 3 . . 3 3 . . 3 3 R R i i n n g g T T o o n n e e To configure ring tone settings through the web browser, do the following: 1. Click Phone Settings >> Ring Tone . 2. Choose Set to enable the ring tone. Select the Ringtone Name from the drop-down box according to your preference. 3. Choose the Music On Hold settings: select Enable to ena ...

  • Draytek VigorPhone 350 - page 35

    35 To remove a ringer, do the following: 1. Choose Delete to display all the ringers currently stored in the phone. 2. Check the Select box of the ring tone that you want to rem ove. 3. Click OK to save your settings or Cancel to cancel. 3 3 . . 3 3 . . 4 4 D D i i g g i i t t M M a a p p You can use this setting to modify the method used to filter ...

  • Draytek VigorPhone 350 - page 36

    36 3. Select Enable in Active field to activate the setting of the dial plan numbered 1. 4. Input all the information required for the following param eters: Abbr. Code: Set abbreviation digits to screen dialing num bers one by one from the beginning. If it matches abbreviati on digits, then this dialing rule will be executed. For example, set Abbr ...

  • Draytek VigorPhone 350 - page 37

    37 2. Select Enable/Disable to activate/deactivate general Rule. 3. Select Effective Length to detect the entry digits match length. If matches the entry digits t hen add prefix in front of entered. 4. Entering Prefix digits to matched length dialed number. 3 3 . . 3 3 . . 5 5 V V o o i i c c e e S S e e t t t t i i n n g g s s You can configure th ...

  • Draytek VigorPhone 350 - page 38

    38 2. The following options are available: Play Dial Tone Frequency: Set the dial tone frequency range when you pick up the handset. Play RingBack Tone Frequency: Set the ring tone you hear before the recipient of your call picks up and answers your call. Play Busytone Frequency: Set the busy tone frequency range when the number you dial is busy. P ...

  • Draytek VigorPhone 350 - page 39

    39 Speak Out Gain: Set the volum e sent out from the microphone from Level 1-20. Default is Level 10. Mic Digital In Gain: Set the volume sent in from a digital m icrophone from Level 1-20. Default is Level 10. Mic Analog in Gain: Set the volum e sent in from an analog microphone from Level 1-20. Default is Level 10. Headset Digital In Gain: Set th ...

  • Draytek VigorPhone 350 - page 40

    40 2. Input the date on the Date field or click Calendar to select date from the calendar. To create a new schedule: 1. Click Add . The following screen will be displayed. 2. Input the following information: Time: Time to set the alarm. Message: Message or description. Type: Select the type of schedule, options are: Reminder , Date , Meeting , Birt ...

  • Draytek VigorPhone 350 - page 41

    41 2. Modify the necessary information. 3. Click: OK: Save your settings and go back to Calendar main menu. Cancel: Cancel changes and go back to Calendar main menu. To delete a schedule: 1. Check the Select box of the corresponding item to dele te. To delete all items, click Delete all . 2. Click Delete . 3 3 . . 6 6 S S y y s s t t e e m m S S e ...

  • Draytek VigorPhone 350 - page 42

    42 2. Click Browse to select the file location of the newest firmware. 3. Click OK to execute the firmware upgrade or Cancel to cancel. Note: If your VigorPhone 350 Firmware Version is 12202. 26.1.04 or after, please refer to Appendix A for upgrade. 3 3 . . 6 6 . . 2 2 B B a a c c k k u u p p & & R R e e c c o o v v e e r r S S e e t t t t ...

  • Draytek VigorPhone 350 - page 43

    43 3 3 . . 6 6 . . 3 3 A A d d m m i i n n i i s s t t r r a a t t o o r r P P a a s s s s w w o o r r d d The system authority menu is only accessible through the web browser. To change the user name and password, do the following: 1. Click System Settings>>Administrator Password . The following screen will be displayed. 2. Enter the new use ...

  • Draytek VigorPhone 350 - page 44

    44 2. Click OK . 3. A confirmation message will appear, click OK to proceed with reboot. Click C ancel to cancel reboot. 3 3 . . 7 7 G G e e n n e e r r a a l l S S I I P P S S e e t t t t i i n n g g s s The General SIP settings allow you to configure the port and codec priority and signal or voice precedence settings. 3 3 . . 7 7 . . 1 1 P P o o ...

  • Draytek VigorPhone 350 - page 45

    45 2. Select the item you want to change and a drop-down box will displ ay the available options. G .71 1 u-law/G .71 1 a-law , G .723.1, G .72 9, G .722. NOTE1: a. Due to the codec limitation, only G.72 3/G .729 codec can be available when G. 722 codec is not selected. b. When disable all the codec p riority, the SDP will automatically use G.71 1 ...

  • Draytek VigorPhone 350 - page 46

    46 2. Select the Signaling Precedence (T oS) from the options: 0 (Routin g), 1 (Priority), 2 (Immediate), 3 (Flash), 4 (Flash Override), and 5 (CRITIC/ECP). 3. Select the V oice Precedence (T oS) from the options: 0 (Routing), 1 (Priorit y), 2 (Immediate), 3 (Flash), 4 (Flash Override), and 5 (CRITIC/ECP). 4. Enter settings for RFC2833 Payload T yp ...

  • Draytek VigorPhone 350 - page 47

    47 To delete an SIP account, do the following: 1. Click the Select box of the corresponding item to delete. 2. Click Delete button. To edit an SIP account setting, do the following: 1. Click the underlined ID number. The following screen will be displayed. 2. Choose Enable for Registration to activate the account. Next, enter the information provid ...

  • Draytek VigorPhone 350 - page 48

    48 Password: Input the password. Registration Server: Input the domain server address. Expire time: User can set the timeout duration for registration request. DTMF Type: Input the DTMF type options: RFC2833, SIP Info, Nortel Info, and In Band. Authentication Name: Input the authentication name. Proxy Server: Input the proxy server address. Realm A ...

  • Draytek VigorPhone 350 - page 49

    49 3 3 . . 9 9 . . 1 1 S S t t a a t t u u s s You can view the WAN and LAN information from the Status submenu. Click Network >> Status . The following screen will be displayed. 3 3 . . 9 9 . . 2 2 L L A A N N P P o o r r t t S S e e t t t t i i n n g g s s To configure IP settings through the web browser, do the following: Click Network > ...

  • Draytek VigorPhone 350 - page 50

    50  IP Type: There are IP Types for you to choo se. Select the one you need and fill in the required information. IP Address: Enter the IP address. Netmask: Enter Net mask. Gateway: Enter the Gateway IP. Primary DNS: Enter the primary DNS server. Secondary DNS: Enter the secondary DNS server. Network connects to this server in case the primary D ...

  • Draytek VigorPhone 350 - page 51

    51 Keep Alive Mode : Select option, Ping DNS1 or Ping Remote IP . Remote IP : Enter remote IP address. Activation : Select On for activating VLAN setting. Identifier/Priority : The Identifier and Priority fields are enabled for user input. Enter the necessary information. Click OK to save your settings or Reset to cancel. 3 3 . . 9 9 . . 3 3 P P C ...

  • Draytek VigorPhone 350 - page 52

    52 End IP : Input End IP address. Lease : Input lease time in minutes. Domain Name : Input domain name. Primary DNS : Input the primary DNS server. Secondary DNS : Input the secondary DNS server. 3. Click OK to save your settings or Cancel to cancel. 3 3 . . 9 9 . . 4 4 N N T T P P & & T T i i m m e e S S e e t t t t i i n n g g s s The NTP ...

  • Draytek VigorPhone 350 - page 53

    53 3 3 . . 9 9 . . 5 5 I I P P M M a a p p p p i i n n g g To set the IP mapping for hosts, click Network>>IP Mapping . The following s creen will be displayed. To add a new hostname, do the following: 1. In the Add section, enter the information for Hostname , and IP field. 2. Click OK to save your settings, the added IP is displayed on t he ...

  • Draytek VigorPhone 350 - page 54

    54 3 3 . . 9 9 . . 6 6 R R o o u u t t i i n n g g T T a a b b l l e e You can set routing table through the web browser. To do t his, click Network>>Routing Table . The following screen will be displayed. To add a new routing table, do the following: 1. In the Add section, enter the information for IP address, Netmask , and Gateway field. 2. ...

  • Draytek VigorPhone 350 - page 55

    55 C C h h a a p p t t e e r r 4 4 O O p p e e r r a a t t i i o o n n 4 4 . . 1 1 A A n n s s w w e e r r i i n n g g a a C C a a l l l l An incoming call is indicated by a ringing tone and a red light on th e incoming call indicator. You can answer the call by doing one of the followings: 1. Pick up the handset to answer the call. 2. Press the Sp ...

  • Draytek VigorPhone 350 - page 56

    56 You can use the speed dial hotkeys, located on the right side of the p hone, to configure the most commonly dialed numbers. Use the function to dial a num ber quickly, instead of keying in a complete number. To call a number using speed dialing, press the speed dial memory hotkey (1~16) that has been assigned to the phone number from the numeric ...

  • Draytek VigorPhone 350 - page 57

    57 2. When you receive a second call, press the next availa ble LINE key to attend to the new call, and the first call will be put on hold automatically. 4 4 . . 3 3 . . 3 3 C C o o n n d d u u c c t t i i n n g g a a T T h h r r e e e e   W W a a y y C C o o n n f f e e r r e e n n c c e e C C a a l l l l To initiate a three way conferen ce ...

  • Draytek VigorPhone 350 - page 58

    58 NOTE: If there is more than one SIP pro file in this phone, use NAVI key “up” “down” to select different SIP profile voice mail boxes. To enable Voice mail feature, please check with service provider for more inform ation. 4 4 . . 4 4 S S e e t t u u p p V V i i g g o o r r P P h h o o n n e e 3 3 5 5 0 0 w w i i t t h h V V i i g g o o ...

  • Draytek VigorPhone 350 - page 59

    59 2. Click IPPBX Wizard to get the first screen as shown below: 3. Type the extension group name , group number, start number, and num ber of extension fields. Click OK to save them. The new added group will be displayed on the screen. Then click Next to access into next web page. 4. In the SIP Trunk Setup page, you can set up to six SIP profiles ...

  • Draytek VigorPhone 350 - page 60

    60 5. Type the profile name, domain/realm, proxy, account number/name, password and trunk number fields, then click OK to save them. The new added profile will be displayed on the screen. 6. Click Next to access into office hours setup page. 7. Please specify office hours including starting point and ending point on duty day(s).Then, click Finish t ...

  • Draytek VigorPhone 350 - page 61

    61 8. After finishing the Wizard, please go to IPPBX>Extension to configure the Extension Number and the Password settings. Click the index number 1. 9. Type in Extension Number and Password. 10. Then connect VigorPhone to the network. Each user of VigorPhone can get the extension number/password respectively. 11. The log-in request will be disp ...

  • Draytek VigorPhone 350 - page 62

    62 12. Next, input the password. Press OK . 13. VigorPhone can automatically configure itself with settings coming from Vigor IPPBX 2820 . Successful message will be shown as below. Now, all the configurations have been done. 14. Now, the extension number has been register ed by VigorPhone successfully. (See the number on the right side of the arro ...

  • Draytek VigorPhone 350 - page 63

    63 A A p p p p e e n n d d i i x x A A U U p p g g r r a a d d e e V V i i g g o o r r P P h h o o n n e e 3 3 5 5 0 0 If the VigorPhone 350 Firmware Version is 12202.26.1.04 or after, please follow the steps below to upgrade the firmware. 1. Install firmware upgrading tool, Router tools to your computer. Please download it through the following li ...

  • Draytek VigorPhone 350 - page 64

    64 10. Update steps is completed, you can connect the VigorPhone 350 LAN port to IPPBX to use VigorPhone 350. Note: If the VigorPhone 350 Firmware Version is 12202.26.1.03 or before, please update it to 12202.26.1.04 via VigorP hone 350 webpage be fore upgrading to 1220 2.26.1.05 or later. ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Draytek VigorPhone 350.

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