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Samsung LCD12B - page 1
≈∞∆ ˘ 99.1.20 2:57 PM ∆ ‰¿Ã¡ˆ1 ...
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Samsung LCD12B - page 2
LCD 24B LCD12B STD24B STD12B 6B BASIC/ENHANCED KEYSET USER GUIDE SAMSUNG D I G I T AL COMMUNICATION SYSTEM NOVEMBER 1995 ≈∞∆ ˘ 99.1.20 2:57 PM ∆ ‰¿Ã¡ˆ2 ...
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Samsung LCD12B - page 3
SA M SU N G E LE C TR O N IC S C O . L T D Publication Information Samsung Electronics reserve the right without prior notice to revise information in this publication for any r e a s o n . Samsung Electronics also reserve the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warran ...
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Samsung LCD12B - page 4
T A B L E O F C O N T E N T S T HI N G S Y O U S HO U L D K N O W USER ORIENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 CALL INDICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Samsung LCD12B - page 5
IN T E R C O M C A L L S CALLING OTHER STATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 ANSWERING INTERCOM CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Samsung LCD12B - page 6
VOICE DIALLER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 8 RECORDING A VOICE DIALLER NAME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Samsung LCD12B - page 7
HOT KEYPAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 KEY CONFIRMATION TONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Samsung LCD12B - page 8
DCS telephones are called " k eysets". They contain buttons or " k e y s " that are used to access or activate the many features of your of f i c e phone system. The keys with paper designation strips are p r ogrammable keys. This means they can be programmed for a specific function on your keyset and that same button can be som ...
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Samsung LCD12B - page 9
2 DCS provides distinctive ring patterns to your keyset: • Outside calls have a single ring tone r e p e a t e d . • Internal calls have a double ring tone r e p e a t e d . • Door phone calls and alarm/appointment reminders have a short ring tone repeated very quickly. CALL INDICA TIONS The keys on your phone have light emitting diodes (LEDs ...
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Samsung LCD12B - page 10
VOLUME CONTROLS DCS keysets use the UP & DOWN keys to adjust the ringer volume while the keyset is ringing, the speaker volume while the speakerphone is in use and the handset volume while you are listening. These three levels will be stored in memory until changed. If b a c k a g r ound music is turned on at your keyset, the volume keys will a ...
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Samsung LCD12B - page 11
4 ≈∞∆ ˘ 99.1.20 2:57 PM ∆ ‰¿Ã¡ˆ4 ...
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Samsung LCD12B - page 12
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 5 LC D 24B KEYSET LA YOUT LABELING PROGRAMMABLE KEYS S C R O L LK E Y Used to scroll through displays. 16 PROGRAMMABLE KEYS WITH TRI-COLORED LIGHTS Used ...
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Samsung LCD12B - page 13
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 6 L C D 1 2B KEYSET LA YOUT LABELING PROGRAMMABLE KEYS S C R O L LK E Y Used to scroll through displays. 8 PROGRAMMABLE KEYS WITH TRI-COLORED LIGHTS Use ...
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Samsung LCD12B - page 14
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 7 S T D 24B KEYSET LA YOUT LABELING PROGRAMMABLE KEYS 16 PROGRAMMABLE KEYS WITH TRI-COLORED LIGHTS Used for CALLbuttons, intercom calls and many other s ...
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Samsung LCD12B - page 15
8 Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. S T D 1 2B KEYSET LA YOUT LABELING PROGRAMMABLE KEYS 8 PROGRAMMABLE KEYS WITH TRI-COLORED LIGHTS Used for CALL buttons, intercom calls and many other ...
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Samsung LCD12B - page 16
Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 9 6B B A S I C / E N H A N C E D K E Y S E T L A Y O U T LABELING PROGRAMMABLE KEYS 6 PROGRAMMABLE KEYS WITH RED-COLORED LIGHTS Used for CALL buttons, i ...
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Samsung LCD12B - page 17
10 AD D-ON MODULE(AOM) LA YOUT FLEXIBLE FEATURE CONTRL KEY RED LED INDICATOR ≈∞∆ ˘ 99.1.20 2:58 PM ∆ ‰¿Ã¡ˆ10 ...
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Samsung LCD12B - page 18
• Lift the handset and press an idle outside line button, line gr o u p button or dial a line access code to receive dial tone - OR - to use the speakerphone, press an idle outside line button, line gr o u p button or dial a line access code to receive dial tone through the speaker - OR - p r ess S P K , receive intercom dial tone and dial a line ...
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Samsung LCD12B - page 19
ANSWERING AN OUTSIDE CALL • Lift handset and you are automatically connected to the ringing call. See Ring Pr e f e re n c e under Customizing Your Keyset - OR - p r ess the A N S / R L S key to automatically answer on the speakerphone. N O T E : If a call is flashing at your keyset but not ringing, you must p r ess the flashing button to answer. ...
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Samsung LCD12B - page 20
BUSY LINE QUEUING WITH CALL-BACK If you receive a busy signal when you are selecting an outside line, this means that the line or group of lines is busy. • P r ess the CALLBACK key or dial 4 4 . You will hear confirmation t o n e . • When the line becomes free the system will call you back. • Lift the handset or press A N S / R L S key to ans ...
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Samsung LCD12B - page 21
14 • Dial the extension number or group number. • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice announce or Auto answer. Begin speaking immediately after the tone. • Finish the call by replacing handset or press A N S / R L S k e y . N O T E S : 1. If you have a ...
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Samsung LCD12B - page 22
AUTO ANSWER MODE (INTERCOM CALLS ONL Y) When another station calls you, your keyset will sound a brief attention tone and then automatically answer the call. • Your microphone and speaker are turned on and you can speak h a n d s f r ee. For privacy, use the handset. • To finish the call, replace the handset or press the A N S / R L S k e y . B ...
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Samsung LCD12B - page 23
N O T E S : 1. If you receive No More Calls tone, that station has no available key to accept your call. Hang up or leave a m e s s a g e . 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. CALLING YOUR SYSTEM OPERA TOR • Dial 0 to call your system operator or group of op ...
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Samsung LCD12B - page 24
• When you are connected to any call, press H O L D . The call will flash g r een at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. • To take the caller off hold, press that key and the green flashing light will go steady green again. Resume conversation. N O T E : While on a call, pressing ...
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Samsung LCD12B - page 25
HOLD RECALL If you leave a call on hold longer than the hold timer, it will recall your station. The button that the call appears on will have a slow flashing amber light. • When your phone rings, lift the handset or press the A N S / R L S k e y to answer the r e c a l l . • If you do not answer this recall within a pr e - p r ogrammed period ...
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Samsung LCD12B - page 26
19 N O T E : If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPK key before you begin dialing. TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without ...
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Samsung LCD12B - page 27
3. You cannot transfer an intercom call by pressing a DSS key. You must press the TRSF key and dial the destination extension number. TRANSFER WITH CAMP-ON When your are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the busy signal. The called party will ...
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Samsung LCD12B - page 28
21 • Make another call, either intercom or outside, press the CONF k e y (or T R S F ) and receive conference tone. • Make another call or press the CONF key (or T R S F ) to join all p a r t i e s . • Repeat last step until all parties are added. N O T E : When attempting to add another party to the conference and you are not able to reach t ...
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Samsung LCD12B - page 29
22 FOR WARD ALL CALLS To forward all your calls under any condition to another station: • Dial 601 plus the extension or group number. • Receive confirmation tone and hang up. N O T E S : 1. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. 2. The station that receives a F ...
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Samsung LCD12B - page 30
FORW ARD BUSY/NO ANSWER If you have both a Forward on Busy destination and a Forward No Answer destination programmed, you may set both of these at the same: • Dial 6 0 4 . • Receive confirmation tone and hang up. N O T E : If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. ...
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Samsung LCD12B - page 31
• Dial the trunk or trunk group access code followed by the telephone number that you want. • P r ess TRSF to stor e . • P r ess FWD EXTERNAL to turn the feature on and press it again to turn the feature of f . N O T E S : 1. External Call Forward will cancel all other call forwar d i n g i n s t ru c t i o n s . 2. If the Hot Keypad feature ...
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Samsung LCD12B - page 32
25 You can dial a pr e p r ogrammed telephone number stored in the system-wide speed dial list of numbers 500ñ999 or from your personal list of numbers 00 – 49: • With handset on-hook, press SPD or dial 1 6 . • Dial the desired speed dial number. • The telephone number is automatically dialed for you. N O T E : If the Hot Keypad feature ha ...
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Samsung LCD12B - page 33
For the purposes of programming speed dial numbers, the last 6 p r ogrammable keys of the right hand row are known as A, B, C, D, E and F and are defined below. • The A key is not used. • The B key inserts a flash. • The C key inserts a pause. • The D key is used for pulse to tone conversion. If your system uses rotary (or pulse) dialing C. ...
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Samsung LCD12B - page 34
27 LAST NUMBER REDIAL To redial the last telephone number you dialed, press the LNR key or dial 1 9 . N O T E S : 1. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. 2. Redial does not apply to intercom calls. SA VE NUMBER WITH REDIAL To save the number you just dialed for la ...
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Samsung LCD12B - page 35
28 • The system will reserve the line and automatically redial the same number for you. You will hear the call being made through the keyset speaker. • When the called party answers, you can begin speaking. N O T E S : 1. If you make another call, auto-redial is canceled. 2. To cancel a r e t r y , lift and replace the handset. PULSE TO TONE CH ...
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Samsung LCD12B - page 36
RECORDING A VOICE DIALLER NAME • Lift the handset. • P r ess the VREC key or dial 6 8 2 . • Enter your station passcode. • Enter the personal speed dial bin number, e.g., 0 5 . • After the short tone burst, begin speaking the name into the mouthpiece of the handset. N O T E : Say the name as one word (e.g., Saint Cho, pr o n o u n c e d S ...
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Samsung LCD12B - page 37
To make an announcement through the keyset speakers: • Lift the handset. • Press PAGE key or dial 5 5 . • Dial the desired zone number 1, 2, 3 or 4 . O R Dial 0 to page all internal zones. • After the attention tone, make your announcement. N O T E : If you have a dedicated page zone key, it is not necessary to p r ess PAGE and dial a zone ...
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Samsung LCD12B - page 38
31 ALL P AGE To page all designated keysets and external speakers at the same time: • Lift the handset. • Press the PAGE key or dial 5 5 . • Dial ✽ or press the ALL PAGE k e y . • After the attention tone, make your announcement. N O T E : The LED on the PAGE key will only light when an All Page is in pr o g re s s . MEET ME P AGE • Lif ...
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Samsung LCD12B - page 39
N O T E S : 1. If the parked call is not received within a pr e - p ro g r a m m e d period of time, it will recall your keyset and have a slow flashing amber light. You cannot park and page inter c o m c a l l s . 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. SETTING A ...
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Samsung LCD12B - page 40
33 RETURNING MESSAGES • P r ess the MSG key or dial 4 3 . The first station that left you a message will be called automatically. If that station does not answer, your message light will stay on. • Repeat until all messages have been returned in the order r e c e i v e d . • Your MSG button light will turn off when all messages have been retu ...
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Samsung LCD12B - page 41
34 Use this feature when you want to block calls to your keyset. • While on-hook, press the DND key or dial 4 0 1 . The DND k e y flashed to remind you of this mode. • To cancel DND, press the DND key again or dial 4 0 0 . The D N D light turns off. You can make calls while in the DND mode. N O T E S : 1. If you place your keyset in DND mode an ...
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Samsung LCD12B - page 42
35 BACKGROUND MUSIC When a music source is supplied, you may listen to music through the speaker in your keyset: • While on-hook, press the HOLD button to hear music. • Press the HOLD button again to turn music of f . You can set the level for background music by using the VOL keys while listening to the music. This does not affect the speaker ...
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Samsung LCD12B - page 43
36 N O T E : Display keysets can have a reminder message. See A l a r m Reminder Messages under Display Featur e s . ANSWERING THE DOOR PHONE When you are programmed to receive calls from a door phone: • You will receive three shor ring r e p e a t e d . • Lift the handset or press A N S / R L S and you are connected to the door phone. • If a ...
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Samsung LCD12B - page 44
37 GROUP LISTENING When engaged on a call and using the handset, you may want other people to hear the distant party's voice over the speaker: • P r ess the LISTEN key to turn on the speaker. The microphone is not in use, so the distant party does not hear other parties present in your of f i c e . • P r ess LISTEN again to turn the speake ...
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Samsung LCD12B - page 45
38 level is to restrict from accessing a C.O line, and initiating an external call. You can unlock it when you return. • While on-hook, press TRSF and then dial 1 0 0 . • Dial your four digit station passcode. • Dial 0 to make change as Unlock, 1 to make change as Locked out. 2 to make change as Locked all, • Press TRSF to store your select ...
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Samsung LCD12B - page 46
When you receive an off-hook voice announcement, you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party. • P r ess the flashing CALL button on your keyset. This will place the original party on hold and allow you to talk to the announcing p a r t y . • To return to your ...
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Samsung LCD12B - page 47
• Dial 53 plus the group number, e.g., 503, plus 0 to exit the group or 1 to enter the gr o u p . • Repeat as necessary. N O T E : If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK b e f o r e you begin dialing. The I N / O U T key can include an extender to indicate the specific gr o u p that this key ...
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Samsung LCD12B - page 48
Each keyset user can select any one of eight ring fr e q u e n c i e s : • While on-hook, press TRSF and then dial 111 . • Dial 1–8 or press the UP and DOWN keys to hear each tone. • When you hear the tone that you pr e f e r , press TRSF to save it. CHANGE YOUR P ASSCODE F r om the factory, your station passcode is 1234. You can change you ...
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Samsung LCD12B - page 49
42 AUTOMA TIC HOLD While on a outside call, pressing a line key, route key or a flashing CALL button will automatically put your call on hold and connect you to the next call. This feature can be turned on or off at your keyset. • With the handset on-hook, press TRSF and then dial 1 1 0 . • Dial 01 to turn Automatic Hold on or 00 to turn it of ...
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Samsung LCD12B - page 50
KEY CONFIRMA TION TONE You can hear a short beep (confirmation tone) each time you press a button on the dial pad. This tone can be turned on or of f . • While on-hook, press TRSF and the dial 1 1 0 . • Dial 40 to turn tones off or 41 to turn tones on. • Press TRSF to store your selection. REJOINING A P AGE This feature allows keyset users to ...
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Samsung LCD12B - page 51
44 The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as p r essing a programmable key. Thease keys are called soft keys as their functions are not fixed. They change to present you with the best options for that call condition. The use of soft keys allows the ...
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Samsung LCD12B - page 52
45 DIRECTOR Y INFORMA TION An 11 character directory name can be assigned to each extension n u m b e r . Display keysets can view the name of the called or calling station before answering. Each outside line can have an 11 character directory name. Incoming calls can be easily identified and answered with dif f e r ent gr e e t i n g s . Outside a ...
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Samsung LCD12B - page 53
[CALL FROM 203], [TRSF TO 202], [701 RINGING], [TRANSFER FM 203], [708 busy], [Camp on to 204], [Recall from 204 ], [Call for 501], [message frm 204] and [FWD ALL to 204] keep you informed of what is happening and where you are. In some conditions you are p r ompted to take an action and in other cases you receive dir e c t o r y i n f o r m a t i ...
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Samsung LCD12B - page 54
47 TIMER FUNCTION Display phone users may use this feature as a simple stopwatch. • When the keyset is idle, press the TIMER button to start timing. • Press the TIMER button again to stop timing. • Read the elapsed time in the display. • Lift the handset and replace it. The display will return to date and time. CALL COST Display keyset user ...
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Samsung LCD12B - page 55
48 • Press TRSF and then dial 1 1 6 . • Dial the alarm number 1, 2 or 3 . • Dial the time you want the alarm to go off. Enter the time as HHMM (hours & minutes) using the 24 hour clock. • Dial 0 (NOT SET), 1 ( TO D A Y) or 2 ( D A I L Y) to select alarm type. • Write your message using the dial pad keys. Each press of a key selects a ...
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Samsung LCD12B - page 56
49 • P r ess TRSF and then dial 1 1 2 . • Dial alarm number 1, 2 o r 3 . • P r ess the HOLD k e y . • P r ess the TRSF k e y . PERSONAL SPEED DIAL NAMES Each personal speed dial number can have a ten character name assigned to it. This name is used to select the speed dial bin when you a r e dialling by dir e c t o r y . To program speed di ...
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Samsung LCD12B - page 57
O R P r ess the programmable key to which you want to add the extender. • When you reach a key listed below, dial the corresponding extender. • P r ess TRSF to store and exit pr o g r a m m i n g . K E Y E X T E N D E R B O S S Boss and Secretary (1 - 4) D P D i r ect Pickup (extension or station group number) D S Any extension or station group ...
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Samsung LCD12B - page 58
VIEWING THE NEXT CLIP CALL In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the CLIP information associated with the call in queue at your keyset. Either the CLIP name or number will show in the display depending on your Name/Number selection. To view CLIP information for calls that ...
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Samsung LCD12B - page 59
52 O R • P r ess the CLIP key and then press SCROLL k e y . • P r ess the STORE soft key. • The system displays the speed dial bin in which the number was s t o re d . INQUIRE CLIP P ARK/HOLD INFO If you are informed that an incoming call is on hold or has been parked for you, you may view the CLIP information before you retrieve the call. Th ...
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Samsung LCD12B - page 60
N O T E S : 1. If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold before inquiring. 2. If you are inquire about an outgoing call, you will receive a [call no longer available] display. REVIEWING P AST CLIP CALLS This feature always you to review CLIP information for calls sent ...
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Samsung LCD12B - page 61
LCR WITH CLEAR When you are making an outside call using LCR and dial an incorr e c t digit, you can press the CLEAR soft key to reenter the telephone n u m b e r . You do not need to redial 9 to reaccess LCR. 54 ≈∞∆ ˘ 99.1.20 2:58 PM ∆ ‰¿Ã¡ˆ54 ...
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Samsung LCD12B - page 62
The add-on module (AOM) is used when you need more p r ogrammable keys. The extra programmable keys are used exactly as a r e the ones on your keyset. Make them DSS/BLF keys, C.O. line keys, One Touch Speed Dial buttons or any combination of these and other f e a t u r e keys. A maximum of two AOMs can be added to any keyset. 55 A D D-ON MODULE WIT ...
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Samsung LCD12B - page 63
PERSONAL SPEED DIAL NUMBERS C O D E N A M E TELEPHONE NUMBER 00 0 1 0 2 0 3 0 4 0 5 06 0 7 0 8 0 9 1 0 1 1 12 1 3 1 4 1 5 1 6 1 7 18 1 9 2 0 2 1 2 2 2 3 24 56 ≈∞∆ ˘ 99.1.20 2:58 PM ∆ ‰¿Ã¡ˆ56 ...
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Samsung LCD12B - page 64
PERSONAL SPEED DIAL NUMBERS C O D E N A M E TELEPHONE NUMBER 2 5 2 6 2 7 2 8 2 9 30 3 1 3 2 3 3 3 4 3 5 36 3 7 3 8 3 9 4 0 4 1 42 4 3 4 4 4 5 4 6 4 7 48 4 9 57 ≈∞∆ ˘ 99.1.20 2:58 PM ∆ ‰¿Ã¡ˆ57 ...
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Samsung LCD12B - page 65
58 ≈∞∆ ˘ 99.1.20 2:58 PM ∆ ‰¿Ã¡ˆ58 ...
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Samsung LCD12B - page 66
SYSTEM ACCESS CODES The DCS telephone system has the following preset (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes. 0 Call attendant or system operator 55 + 1 Page internal zone 1 10 + xxx Retrieve parked calls 55 + 2 Page int ...
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