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Manual Zebra Technologies RZ400

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  • Zebra Technologies RZ400 - page 1

    79695L-003 Rev . A Z Series ® /RZ™ Series Industrial/Commercial Printer User Guide ZM400, ZM600, RZ400, and RZ600 printers ...

  • Zebra Technologies RZ400 - page 2

    © 201 1 ZIH Corp. The copyrights in this manual and the software and/or firmware in the pri nter described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproduction of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyri ...

  • Zebra Technologies RZ400 - page 3

    3 Declaration of Conformity 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Declaration of Conformity W e have determined that the Zebra printers identi fied as the Z Series ® and RZ™ Se ries Z4M, Z6M, Z4Mplus, Z6 Mplus, ZM40 0, ZM600, R4Mplus, RZ400, RZ6 00 manufactured by: Zebra T echnologies Corpor ation 475 Half Day Road, Suite 50 ...

  • Zebra Technologies RZ400 - page 4

    Compliance Information Compliance Information 4 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Compliance Information FCC Compliance S t atement This device compli es with Part 15 rules. Operati o n is subject to the followin g two conditions: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any interfe ...

  • Zebra Technologies RZ400 - page 5

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About This Document . . . . . . . . . . . ...

  • Zebra Technologies RZ400 - page 6

    Contents 6 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select a Site for the Print er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Provide Proper Operating ...

  • Zebra Technologies RZ400 - page 7

    7 Contents 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Ordering Replacement Parts . . . . . . . . . ...

  • Zebra Technologies RZ400 - page 8

    Contents 8 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ________ ...

  • Zebra Technologies RZ400 - page 9

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 About This Document This section provides yo u wit h cont act information, document structure and or ganization, and additional re ference documents. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This Docum ...

  • Zebra Technologies RZ400 - page 10

    About This Document Who Shoul d Us e This Document 10 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to op erate or to troubleshoot problems with th e printer. How This Document Is Organized The User Guide is set up as follows: Section Description I ...

  • Zebra Technologies RZ400 - page 11

    11 About This Document Contacts 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Contact s T echnical Supp ort via the Internet is a vailable 24 hours pe r day , 365 days per year . W e b Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.com Subject line: Email list Self Service Knowledge Base: www .zebra.com/ ...

  • Zebra Technologies RZ400 - page 12

    About This Document Document Conventions 12 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C r oss-references contain hot links to other sections in this guide. If you are vi ewing this guide on ...

  • Zebra Technologies RZ400 - page 13

    13 About This Document Document Conventions 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Illustration Callout s Callouts are used when an illustrati on contains informatio n that needs to be labeled a n d described. A table that conta ins the labels a nd descriptions follo ws the graphic. Figure 1 provides an example. Figure 1 • Samp ...

  • Zebra Technologies RZ400 - page 14

    About This Document Document Conventions 14 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ _________ ...

  • Zebra Technologies RZ400 - page 15

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 1 Introduction This section shows the operational cont rols and loca tion of major compon e nts used when loading medi a. Content s External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Printer Media Compartment . ...

  • Zebra Technologies RZ400 - page 16

    Introduction External View 16 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 External Vi e w Figure 2 and Figure 3 show the components an d connection s on the outsid e of the prin ter. Figure 2 • Front of Printer 1 Control panel 2 Media door 1 2 ...

  • Zebra Technologies RZ400 - page 17

    17 Introd uction External View 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Figure 3 • Rear of Printer 1 Power switch ( O = of f, I = on) 5 Serial port 2 AC power connect or 6 Internal wired pr int server port (Ethernet option) 3 W ireless card ejector button 7 USB port 8 Parallel port 4 W ireless Plus print server card slot (Etherne ...

  • Zebra Technologies RZ400 - page 18

    Introduction Printer Media Compartment 18 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Printer Media Comp artment Figure 4 shows the components i n side the media compartment of your pr inter . Depending on installed opti ons, your printer may loo k slightly different. Figure 4 • Printer Components Note • For optimal printin g q ua ...

  • Zebra Technologies RZ400 - page 19

    19 Introd uction Control Panel 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Control Panel The control pan el contains the lights that ind icate basic ope ration and the b uttons that you may need to press du ring basic operation. The contro l panel butto ns and lights are labeled in Figure 5 . Descriptions for eac h are located in Ta b ...

  • Zebra Technologies RZ400 - page 20

    Introduction Control Pane l 20 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Control Panel Buttons T able 1 • Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed. • Printer not printi ng: one blank label immediately feeds. • Printing: one bl ank label feeds a fter t ...

  • Zebra Technologies RZ400 - page 21

    21 Introd uction Control Panel 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Control Panel Light s T able 2 • Control Panel Lights Light St atus Indication POWER Off The printer is off, or no power is applied. On The printer i s on . P AUSE Off Normal printer oper ation. On The printer has stopped al l printing oper ations. Flashing T ...

  • Zebra Technologies RZ400 - page 22

    Introduction Printer Language Modes 22 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Printer Language Modes Depending on how your print e r was ordered, it came from the factory wi th firmware that operates in or allows you to use certain comma nds for one of the follow ing printer languag es: • Zebra Programming Langua ge (ZPL ® ), ...

  • Zebra Technologies RZ400 - page 23

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 2 Printer Setup This section provid es the tasks that you must comple te and the issues that you must c onsider before you load a nd configure yo ur printer. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra Technologies RZ400 - page 24

    Printer Setup Before Y ou Begin 24 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Before Y ou Begin Review this checkl ist, and resolve any issues before you set u p or use your prin ter.  Unp ac k and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack an d Inspect the Printer on ...

  • Zebra Technologies RZ400 - page 25

    25 Printer Setup Handling the Printer 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Handling the Printer This section describes how to han dl e you r printer. Unp ack and Inspect the Printer When you receiv e the printer, immediately unp ack it and in spect for shippi ng damage. • Save all packing mate rials. • Check all exterior su ...

  • Zebra Technologies RZ400 - page 26

    Printer Setup Select a Site for the Printer 26 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select a Site for the Printer Consider th e following w hen selecti ng an approp riate locati on for your pr inter. Select a Surface Select a solid, level surface of suf ficient size and strength to acco mmodate the pri nter and other equipment ...

  • Zebra Technologies RZ400 - page 27

    27 Printer Setup Select a Data Communication Interface 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select a Dat a Communication Interface Ta b l e 5 provides basic information about data co mmunication interfaces that you can use to connect your printer to a computer . Y ou may send label formats to the printer t hrough any d ata comm ...

  • Zebra Technologies RZ400 - page 28

    Printer Setup Select a Data Communication Interface 28 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 IEEE 1284 Bidirectional Parallel Sta nd ar d Limit ations and Requirements • Maximum cable len g th of 10 ft (3 m). • Recommended cable length of 6 ft (1.83 m). • No printer parameter chan ges required to match the h o st computer ...

  • Zebra Technologies RZ400 - page 29

    29 Printer Setup Select a Data Communication Interface 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T winax/Coax Optional Limit ations and Requirement s • Acts as an EBC DIC to ASCI I converter . • Allows for the ability to communicate with the printer in an IBM ® AS/400 ® en vironment. Connections and Configuration No additi ona ...

  • Zebra Technologies RZ400 - page 30

    Printer Setup Select a Data Communication Interface 30 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Internal wire d Ethernet print serve r Optional Limit ations and Requirements • Can print to t he printer fro m any compute r on your L AN. • Can communicate with the prin ter through the printer’ s web pages when in ZPL mode. • ...

  • Zebra Technologies RZ400 - page 31

    31 Printer Setup Select a Data Communication Interface 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Dat a Cables and Wireless Cards Y ou must supply all data cabl es or removeable radio c ards for your app lication. (Some wireless print servers come with an integrated radio card.) Data Cables Ethernet cables do n ot require sh ielding, ...

  • Zebra Technologies RZ400 - page 32

    Printer Setup Connect the Printer to a Power Source 32 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was n ot included with your printer, ...

  • Zebra Technologies RZ400 - page 33

    33 Printer Setup Connect the Printer to a Po wer Source 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included. If o ne is not includ ed or if the one included is n ot suitable fo r your requirements, se e Figure 6 and refer to the foll ...

  • Zebra Technologies RZ400 - page 34

    Printer Setup T ypes of Media 34 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 T ypes of Media Y our printer can use vario us types of media: • S tandar d media —Most standard media uses an adhesive backing that sti cks individual labels or a c ontinuous len gth of label s to a liner . • Ta g s t o c k —T ags are usually ma de f ...

  • Zebra Technologies RZ400 - page 35

    35 Printer Setup T ypes of Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T able 6 • Roll and Fanfold Media Media T ype How It Looks Des cription Non-Continuous Roll Media Roll media is w ound on a 3-in. (7 6-mm) core. Individu al labels are separated by on e or more of the followin g met hods: • We b m e d i a separates labe l ...

  • Zebra Technologies RZ400 - page 36

    Printer Setup Ribbon Overview 36 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, whi ch is transferred to the media duri ng the therm al transfer pr ocess. The media d etermines wh ether you need to use ribbon and how wide the ribb on must b ...

  • Zebra Technologies RZ400 - page 37

    37 Printer Setup Ribbon Overview 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. Observe the results. Did flakes or particles of ink from the rib bon adhere to th e label? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable. T o perform a ribbon scratch test, complete these step s: 1. Unroll a short len gth ...

  • Zebra Technologies RZ400 - page 38

    Printer Setup Ribbon Overview 38 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ ________ ...

  • Zebra Technologies RZ400 - page 39

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 3 Operations This section provides th e procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printe r Se tup on page 23 before operating the printe r. Content s Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra Technologies RZ400 - page 40

    Operations Print Modes and Printer Options 40 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Print Modes and Printer Options The printer can use dif ferent print mo des and options fo r label removal ( Ta b l e 7 ). Use a print mode that matches th e media being used and the prin ter op tions available. For mor e information on the types ...

  • Zebra Technologies RZ400 - page 41

    41 Operations Print Modes and Printer Options 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Media Paths Ta b l e 8 shows the media paths for print mode and printer option combinations using rol l media. Fanfold media uses the same print mode s and printer o ptions as roll media. RFID printers can use a ll of these printer options and ha ...

  • Zebra Technologies RZ400 - page 42

    Operations Print Modes and Printer Options 42 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Cutter or Delayed Cut Cutter (shown with an optional catch tray) Rewind Rewind T able 8 • Media Paths for Print Modes wi th V arious Printer Options (Continued) Print Mode Printer Option Media Path Red solid lines = media, Blue dotted lines = b ...

  • Zebra Technologies RZ400 - page 43

    43 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Load Media The beginning steps for loading m edia apply to a ll printers , in cluding those that have the peel-off, liner take-up, cutter , or rewind option . When you have completed these beginnin g steps, continue wit h the media loading instructio ns for the print ...

  • Zebra Technologies RZ400 - page 44

    Operations Load Media 44 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 3. Insert media int o the printer. Follo w the instructions for roll or fanfold media, as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that ar e dirty or that are held by adhesives or tape. a. Pull out and, if applicable , flip down ...

  • Zebra Technologies RZ400 - page 45

    45 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 c. Place the roll of media on the media supply hanger . Push the roll as far back as it will go. c. Drape the media over the me dia supply ha nger . d. If applicable, flip up the media sup ply guide. d. If applicable, flip up the media sup ply guide. Roll Media (Cont ...

  • Zebra Technologies RZ400 - page 46

    Operations Load Media 46 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 4. Feed the media un der the dancer assembl y ( 1 ), t he upper me dia senso r ( 2 ), an d the ri bbon sensor ( 3 ). Slide the medi a back until it touches the inside back wall of the upper me di a sensor . 5. Continue wi th the final instruc tions for the desired pr ...

  • Zebra Technologies RZ400 - page 47

    47 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Additional S tep s for T e ar-Off Mode After completing Beginning S te ps for all Print Modes and Printer Option s on page 43 , continue wi th this section to operate the printer in T ear-Of f mode. T o operate the printer in T ear-Off mode, complete the se step s: 1 ...

  • Zebra Technologies RZ400 - page 48

    Operations Load Media 48 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Additional S tep s for Peel-Off Mode (with or without Liner T ake-Up) After completing Beginning S te ps for all Print Modes and Printer Option s on page 43 , continue with this section to op erate the printer in Peel-Of f mode with o r without liner ta ke-up. Y our ...

  • Zebra Technologies RZ400 - page 49

    49 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 3. Push down the peel-of f mechanism rele ase lever to open the peel a ssembly . 4. Feed the liner over the tear -off/peel-of f bar ( 1 ) and behind the peel assembly ( 2 ). Make sure that th e end of the lin er falls outside of t he printer. 5. Complete this step on ...

  • Zebra Technologies RZ400 - page 50

    Operations Load Media 50 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 b. Loosen the thumbscrew on the rewind media guide. b. Push the liner b ack until it touches the back plate of the l iner take-up spin dle assembly . c. Slide the rewind media guide all the way out, and t hen fold it do wn. d. Slide an empty core onto the rewind spin ...

  • Zebra Technologies RZ400 - page 51

    51 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 e. W rap the liner arou nd the core and turn the rewind spindle counterclo ckwise to tighten the liner . (No addition al steps for the liner take-up option.) f. Fold up the rewind media guide, and then slide it in until it t ouches the liner . g. T ighten the thumbsc ...

  • Zebra Technologies RZ400 - page 52

    Operations Load Media 52 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 6. 7. Slide in the media guide until it touches the ou ter edge of the media. 8. Set the printer to Peel-Of f mode. See Select Print Mode on page 76 for instructions. 9. Close the pr inthead asse mbly . 10. If the printer is p aused (the Pause ligh t is on), press PA ...

  • Zebra Technologies RZ400 - page 53

    53 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Additional S tep s for Cutter or Delayed Cut Mode After completing Beginning S te ps for all Print Modes and Printer Option s on page 43 , continue wi th this section to operate the printer in Cut ter or Delayed Cut mode. T o operate the printer in Cutter or Delayed ...

  • Zebra Technologies RZ400 - page 54

    Operations Load Media 54 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 4. Close the pr inthead asse mbly . 5. If the printer is paused (the Pause light is on), press PA U S E to enable printing. Cuttin g begins automatica lly . Additional S tep s for Rewind Mode After completing Beginning S te ps f or all Print Modes and Pri nter Option ...

  • Zebra Technologies RZ400 - page 55

    55 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 2. Feed the media over the peel assembly ( 1 ). 3. Feed the media under the me dia alignment roller ( 1 ). 4. Loosen the thumbsc r ew on the rewind media guide . 5. Slide the rewind media guide all the way out, an d then fold it down. 1 1 ...

  • Zebra Technologies RZ400 - page 56

    Operations Load Media 56 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 6. Slide an empty core onto the rewind spindle. 7. W rap the media around the core and t urn the rewind sp indle counte rclockwise to tighten the media. Ensure that the edge of the media is flush against the backplate of the rewind spindle. 8. Fold up the rewind medi ...

  • Zebra Technologies RZ400 - page 57

    57 Operations Load Media 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 10. Slide in the media guide until it touches the ou ter edge of the media. 11 . Set the printer t o Rewind mode. See Select Print Mode on page 76 for instructions. 12. Close the pr inthead asse mbly . 13. If the printer is pau sed (the Pause light is on), press PA U ...

  • Zebra Technologies RZ400 - page 58

    Operations Load Ribbon 58 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Load Ribbon Always use ribbon th at is wider than th e media to protect the printhead from wear . For direct thermal print in g, do not load ri bb on in the prin ter. The standard Thermal T ransfer option (black rib b on spindle) uses ribbon coated on the outside, a ...

  • Zebra Technologies RZ400 - page 59

    59 Operations Load Ribbon 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T o load ribbon, complete these ste ps: 1. Set the ribbon suppl y spi ndle for normal or lo w tension. • T o place the ri bbon supp ly spi ndle in the normal position , firmly pull out the spindle end cap until it extends and cl icks in place, as shown in Figure 9 ...

  • Zebra Technologies RZ400 - page 60

    Operations Load Ribbon 60 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 3. Insert the ribbon i nto the printer . In th is step, follow the inst ructions for the Thermal T ransfer option installed i n your printer . Ribbon Coated Out s ide (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) a. Hold the ribb on with the l oo ...

  • Zebra Technologies RZ400 - page 61

    61 Operations Load Ribbon 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. Close the pr inthead asse mbly . 5. W ind the ribbon clo ckwise onto th e ribbon take-up spindle ( 1 ). Ribbon Coated Outside (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) 1 1 ...

  • Zebra Technologies RZ400 - page 62

    Operations Load Ribbon 62 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Remove Used Ribbon T o remove used ribbon, complete the se steps: 1. 2. T o loosen the ribb on , squeeze it against the ribbon take-u p spindle tension blades ( 1 ). At the same time, tu rn the ribbon take-up spindl e release knob co unterclockwise ( 2 ). The tensio ...

  • Zebra Technologies RZ400 - page 63

    63 Operations Calibrate the Printer 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Calibrate the Printer The printer can be set to cal ibrate automatically , or you can calibrate it manually . Auto Calibration When the cont rol panel setting for MEDIA POWER UP or HEAD CLOSE is set t o CALIBRATION , the printer auto matically ca librates ...

  • Zebra Technologies RZ400 - page 64

    Operations Adjust Printhead Pressure 64 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Adjust Printhead Pressure Y ou may need to adjust printhead pressure if printi ng is too light on one side, if you use thic k media, or if the media drifts fr om side to side during pr inting. See Figur e 10 . The ZM400 and RZ400 pressure adjustment di ...

  • Zebra Technologies RZ400 - page 65

    65 Operations Adjust Printhead Pressure 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 2. If necessary , adjust the pressure adjustment dials as follows: T able 10 • ZM600 and RZ600 Printhead Pressure Media Wid th Inside Dial Out side Dial 2 in. (50 mm ) 6 1 3 in. (75 mm ) 6 2 4 in. (100 mm) 7 3 5 in. (125 mm) 7 4 5.5 in. and up (140 m ...

  • Zebra Technologies RZ400 - page 66

    Operations Adjust Printhead Pressure 66 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ _ ...

  • Zebra Technologies RZ400 - page 67

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Enter and Use Setup Mode ...

  • Zebra Technologies RZ400 - page 68

    Configuration Setup Mode 68 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Setup Mode After you have inst alled the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displa ys PRINTER READY . Y ou may now set printer parameters for your application using the control panel display and the buttons directl ...

  • Zebra Technologies RZ400 - page 69

    69 Configuration Setup Mode 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Exit Setup Mode When you exi t setup mode, yo u have severa l options for saving, changing , or not changi ng parameters. T o leave Setup mode, complete these ste ps: 1. While in Setup mode, press SETUP/EXIT . The LCD displays SAVE CHANGES . 2. Press PLUS (+) or M ...

  • Zebra Technologies RZ400 - page 70

    Configuration Change Password-Protected Parame te rs 70 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Change Password-Protected Parameters Certain paramet ers, including the communication parameters, are passwo rd-protected by factory defaul t. The first time that you attempt to change a password-protec ted parameter , the printer displ ...

  • Zebra Technologies RZ400 - page 71

    71 Configuration Print a Configuration Label 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Print a Configuration Label A configuration lab e l lists the printer settings tha t are stored in co nfiguration memory . After you load the media, prin t a configuration label as a record of yo ur printer’ s current settings. Keep the label to ...

  • Zebra Technologies RZ400 - page 72

    Configuration Print a Network Configu ration Label 72 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Print a Network Configuration Label If you are using a print server , you can print a ne two rk configuratio n label after the printer is connected to the network. T o print a network configuration label, complete these steps : 1. On the ...

  • Zebra Technologies RZ400 - page 73

    73 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 S tandard Control Panel Parameters Ta b l e 1 1 shows parameters in the ord er in which t hey are displaye d when you press PLUS (+) after entering Setu p mode. For parameters that do not appea r in this tabl e, see Ad ditional Contr ol Pan ...

  • Zebra Technologies RZ400 - page 74

    Configuration S tandard Control Panel Paramete rs 74 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Adjust Print Speed Adjusts the speed fo r printing a label (given in inches per second ). Slower print speeds typica lly yield better print quality . Print speed changes take effect upon exit ing Setup mode. Default V alue (ZPL): 2 IPS Def ...

  • Zebra Technologies RZ400 - page 75

    75 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Adjust the T ear -Off Position This parameter establ ish es the position of the medi a over the tear -off /peel-of f bar after printin g. See Figure 13 . Higher numbers move the media out (the tear line mov e s closer to the leading edge of ...

  • Zebra Technologies RZ400 - page 76

    Configuration S tandard Control Panel Paramete rs 76 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select Print Mode This parameter t ells the printer how printed label s will be removed . Make sure that you select a print mode that is compatib le with your printer and printer options. For in formation about how the print modes work wit ...

  • Zebra Technologies RZ400 - page 77

    77 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select Print Method The print method parameter tells the p rinter the method of p rinting that y ou want to use: direct thermal (no ribbon) or t h ermal transfer (using th ermal transfer media and ri bb on). Default V alu e: THERMAL TRANSFE ...

  • Zebra Technologies RZ400 - page 78

    Configuration S tandard Control Panel Paramete rs 78 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Maximum Label Length This paramete r is used du ring the media portion of the calibration process. Always set maximu m label length to a value th at is at least 1 .0 in. (25.4 mm) greater than th e actual label length ( Figure 14 ). If ...

  • Zebra Technologies RZ400 - page 79

    79 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Set Early W arning for Maintenance When this featu re is enabled, the printer p rovides warn ings when th e printhead needs to be cleaned. Default V alu e: MAINT . OFF Selections: MAINT . OFF , MAINTENANCE ON T o change the Early W arning s ...

  • Zebra Technologies RZ400 - page 80

    Configuration S tandard Control Panel Paramete rs 80 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Printhead Life for Early W arning This parameter appears on ly when Early W arning for Mai nt enance is enabled . Se t this value to the number of inches of media that the printhead is expected to print. Default V alu e: 1,000,00 0 inc ...

  • Zebra Technologies RZ400 - page 81

    81 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Print Counter Readings Prints a label t h at lists the odom eter readings for the followi ng: • the non-resettabl e counter • the two user -controlled counters • the Early W arning for Maintenanc e counters, wh ich indicate when the p ...

  • Zebra Technologies RZ400 - page 82

    Configuration S tandard Control Panel Paramete rs 82 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 List Setup This option prin ts a configuration label (see Fi gure 11 on p age 71 ), which lists the current pri nter configuration. T o print a configuration label: 1. Press SELECT to select the parameter . 2. Press PLUS (+) to select PRIN ...

  • Zebra Technologies RZ400 - page 83

    83 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Format Memo ry Card Note • This parameter appears only when a W ireless Plus option board with the flash chip populated is installed. This option erases all previously stored information from the 64 MB flash chip. Caution • This option ...

  • Zebra Technologies RZ400 - page 84

    Configuration S tandard Control Panel Paramete rs 84 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Initialize Fl ash Memory This option erases all previously stored inform ation from Flas h memory . Caution • This option completely erases the Flash memory . T o initialize Flash memory: 1. Press SELECT to select the parameter . 2. If p ...

  • Zebra Technologies RZ400 - page 85

    85 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Calibrate Me dia and Ribbon Se nsor Sensitiv ity Use this procedu re to adjust se nsitivity of me dia and ribbon sensors. Import ant • Follow this procedure exa ctly as presented. All of the steps must be performed even i f only one of th ...

  • Zebra Technologies RZ400 - page 86

    Configuration S tandard Control Panel Paramete rs 86 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 (continue d fr om previo us page) Cali brate Medi a and Ribb on Se nsor Sensitivity (continued) Caution • Use the peel release lever and your right hand to close the peel assembly . Do not use your left hand to assist in closi ng. The to ...

  • Zebra Technologies RZ400 - page 87

    87 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Set Parallel Communications Select the commun ications port th at matches the one bein g used by the host computer . Default V alu e: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1. Press SELECT to sel ...

  • Zebra Technologies RZ400 - page 88

    Configuration S tandard Control Panel Paramete rs 88 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Data Bits This setting app lies only when t he serial port is use d. The data bi ts of the printer must match the d ata bits of the host comp uter for acc urate communications to take place. Set the data bits to match the setting being ...

  • Zebra Technologies RZ400 - page 89

    89 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 ZPL only Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printe r to the host computer signi fying that data has been received. Select the protocol th at is requested b ...

  • Zebra Technologies RZ400 - page 90

    Configuration S tandard Control Panel Paramete rs 90 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 ZPL only Set Contr ol Prefix Charac ter The printer loo k s for this two-digit hex character to indicate th e start of a ZPL/ZPL II control instruction. Note • Do not use the same hex value for the control, format, and delimiter characte ...

  • Zebra Technologies RZ400 - page 91

    91 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 ZPL only Set Delimiter Char acter The delimiter character i s a two-digit hex value used as a parameter place marker in ZPL/ZPL II form at instructions. Se e the Pr ogr amming Guide for ZPL, ZBI, Set-Get-Do, Mirr or , and WML for more infor ...

  • Zebra Technologies RZ400 - page 92

    Configuration S tandard Control Panel Paramete rs 92 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Select Media Pow er-Up Option This paramete r sets the actio n of the media when you turn on the printer. Default V alue (n on-RFID printers): CALIBRA TION Default V alue (RFID printers): FEED Selections: CALIBRA TION, SHOR T CAL, LENGTH, ...

  • Zebra Technologies RZ400 - page 93

    93 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select Backfeed Sequence This paramete r sets when label backfeed occurs afte r a label is removed in some print modes. It h as no ef fect in Rewind mode. This setting i s superseded by ~JS when received a s part of a la bel format (see the ...

  • Zebra Technologies RZ400 - page 94

    Configuration S tandard Control Panel Paramete rs 94 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 ZPL only Set Reprint Mode When reprint mod e is enabled, y o u can reprint the last label printed either by issuing the ~PR ZPL command or by pres sing MINUS (-) on the control panel. Default V alu e: DISABLED Selections: ENABLED, DISABLED ...

  • Zebra Technologies RZ400 - page 95

    95 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 ZPL only Select Format Convert Selects the bitm ap scaling factor . The fi rst number is the original dots per inch (dpi) value; the second, the dp i to which you would li ke to scale. Default V alu e: NONE Selections: NONE, 150  300, ...

  • Zebra Technologies RZ400 - page 96

    Configuration S tandard Control Panel Paramete rs 96 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Set Real-T ime Clock (R TC) Date This parameter allows you to set t he date followi ng the conven tion select ed in IDLE DISPLAY . T o change the value shown: 1. Press SELECT to select the parameter . 2. Press MINUS (-) to move to the next ...

  • Zebra Technologies RZ400 - page 97

    97 Configuration S tandard Control Panel Parameters 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Select the Displ ay Language This parameter changes the lang uage displayed on the LCD. Each language selection is displayed in the lang uage itself. Default V alu e: ENGLISH Selections: ENGLISH, SP ANISH, FRENCH, GERMAN, IT ALIA N, NOR WEG ...

  • Zebra Technologies RZ400 - page 98

    Configuration Additional Co ntrol Panel Para meters 98 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Additional Control Panel Parameters Additional paramete rs appear in the following situations. • When a Radi o Frequency Identi fication (RFID ) reader is inst alled. For more in formation, refer to the RFID Pr ogramming Guide . • Wh ...

  • Zebra Technologies RZ400 - page 99

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 5 Routine Maintenance This section provid es routine cl eaning and maintenance p rocedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . ...

  • Zebra Technologies RZ400 - page 100

    Routine Maintenance Replacing Printer Co mponents 100 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Replacing Printer Component s Ordering Replacement Part s For optimal print ing quality and p rop er prin ter performance across our pr oduct line, Zebra strongly recommends the use of genuine Ze bra™ supplies as part of the total solut ...

  • Zebra Technologies RZ400 - page 101

    101 Routine Maintena nce Cleaning Schedule and Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Cleaning Schedule and Procedures Specific cleaning procedures are pr ovided on the fo llowing pag es. Ta b l e 1 3 shows the recommended cleaning schedule. These i ntervals are intended as guidelines only . Y ou may have to clean more ...

  • Zebra Technologies RZ400 - page 102

    Routine Maintenance Cleaning Procedures 102 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Clean the Printhead and Platen Roller Y ou can minimize printhead wear and main tain print quality with regular preven tive measures. Over time, the movement of media o r ribbon across the printhead wear s throug h the protective ceramic coating, e ...

  • Zebra Technologies RZ400 - page 103

    103 Routine Maintena nce Cleaning Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 T o clean the printhead and platen rol ler , complete these steps: 1. Open the pr i nthead as semb ly . 2. Remove the medi a and ribbon. 3. Using the swab from the Preventive Mainte nance Kit (part number 4 7362), wipe along the brown strip o n th ...

  • Zebra Technologies RZ400 - page 104

    Routine Maintenance Cleaning Procedures 104 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 4. While manually rotating th e platen roller , clean it thoroug h ly with the swab. Allow the solvent to evaporate. 5. Reload media and ribbon, and cl ose the printhead assembly . Note • If performing this p rocedure does not improve pri nt qual ...

  • Zebra Technologies RZ400 - page 105

    105 Routine Maintena nce Cleaning Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Clean the Media Compartment and Sensors T o clean the media comp artment and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away fro m the media and ribbon paths. 2. Brush or vacuum an y paper lint and du s ...

  • Zebra Technologies RZ400 - page 106

    Routine Maintenance Cleaning Procedures 106 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Clean the Cutter Module If the cutter is no t cutting the labels clean ly or if it jams wit h labels, clean the cutter . T o clean the cutter module, complete thes e steps: 1. T urn the printer of f ( O ), and unplug the printer from i ts power sou ...

  • Zebra Technologies RZ400 - page 107

    107 Routine Maintena nce Cleaning Procedures 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. See Figure 17 . Using the swab from the Preve ntive Maintenan ce Kit (part number 4 7362), wipe along the upper cutting sur face ( 1 ) and the cutter blade ( 2 ). In place of the Preventive Mainte nance Kit, you may use a clean swab dipp ed in ...

  • Zebra Technologies RZ400 - page 108

    Routine Maintenance Routine Maintenance for the Rewind Option 108 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Routine Maintenance for the Rewind Option When you use t he Rewind option, you wi ll periodically need to remo ve printed labels or used liner from th e rewind spindle. Y ou may al so need to adjust the media alignment for the ...

  • Zebra Technologies RZ400 - page 109

    109 Routine Maintena nce Routine Maintenance for the Rewind Op tion 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. Slide the rewind media guide all the way out, an d then fold it down. 5. Slide the core with the li ner from the take-up spindle. ...

  • Zebra Technologies RZ400 - page 110

    Routine Maintenance Routine Maintenance for the Rewind Option 110 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Adjust Media Alignment for Rewind Option The instructions below appl y on ly if the printer has a Rewi n d option. The liner should be installed flush against t he backplate of the re wind spindle to prevent the medi a/backing ...

  • Zebra Technologies RZ400 - page 111

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 6 Troubleshooting This section provides information about errors that you mig ht need to troubl eshoot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 12 LCD Error M ...

  • Zebra Technologies RZ400 - page 112

    T roubleshooting T roub leshooting Checkl ists 112 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist:  Are nonconti nuous labels being treat ed as continuo us labels? If yes, see Calib rate Media and Ribbon Sensor S ensitivity on page 85 . ...

  • Zebra Technologies RZ400 - page 113

    113 T roublesh ooting LCD Error Messages 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 4 for LCD errors, the possible causes, and the recommended solut ions. T able 14 • LCD Error Messages LCD Display/ Printer Condition Possible Cause Recommended So ...

  • Zebra Technologies RZ400 - page 114

    T roubleshooting LCD Error Messages 114 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The RIBBON light is on; the ERROR light flashes. The ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is not required with di rect thermal media. If you are using direct thermal media, remove the ribbon . ...

  • Zebra Technologies RZ400 - page 115

    115 T roublesh ooting LCD Error Messages 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhe ad temp ...

  • Zebra Technologies RZ400 - page 116

    T roubleshooting LCD Error Messages 116 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The printer stops. The printer is defragmenting memory . Caution • Do NOT turn of f the printer power during defragmenting . Doing so can damage the printer. Allow the p rinter to finish defragmenting. If you get th is error message frequently , chec ...

  • Zebra Technologies RZ400 - page 117

    117 T roublesh ooting Print Quality Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Print Quality Problems Ta b l e 1 5 identifies problems with print qua lity , the possible causes , and the recommended solutions. T able 15 • Print Quality Problem s Problem Possible Cause Recommended Solution General pr int qual it y issues Th ...

  • Zebra Technologies RZ400 - page 118

    T roubleshooting Print Quality Problems 118 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Wrinkled ribbon Ribbon was fe d through the ribbon system inco rrectly . Load the ribbon correctly . See Load Ribbon on page 58 . Incorrect burn temperature. Set the darkness to the lowest possib le setting for good print qua lity . See Adjust Prin ...

  • Zebra Technologies RZ400 - page 119

    119 T roublesh ooting Print Quality Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 V ertical drift in top-of-form position The printer is ou t of calibratio n. Calibrate th e printer. See Cal ibrate Media and Ribbon Senso r Sensitivity on page 85 . V ertical drift occurs d uring normal printer operation. Note • A vertical drif ...

  • Zebra Technologies RZ400 - page 120

    T roubleshooting Calibration Problems 120 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Calibration Problems Ta b l e 1 6 identifies problems with calib ra tio n, the possible causes, and the recommended solutions. T able 16 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registra tion on labels. Ex ...

  • Zebra Technologies RZ400 - page 121

    121 T roublesh ooting Communicat ions Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Communications Problems Ta b l e 1 7 identifies problems with communications , the possible causes, and the recommended solutions. T able 17 • Communications Problems Problem Possible Cause Recommended Solution A label format wa s sent to the ...

  • Zebra Technologies RZ400 - page 122

    T roubleshooting Ribbon Problems 122 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Ribbon Problems Ta b l e 1 8 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 18 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or mel ted ribbon Darkness sett ing too hig ...

  • Zebra Technologies RZ400 - page 123

    123 T roublesh ooting RFID Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 RFID Problems Ta b l e 1 9 identifies problems tha t may occur with RFID printers, the possib le causes, and t he recommended solution s. F or more information ab out RFID, refer to the RFID Pr ogramming Guide . A copy of the manual is available at http:// ...

  • Zebra Technologies RZ400 - page 124

    T roubleshooting RFID Problems 124 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The RFID-ena bled printer voids eve ry label. (Continued fr om pr evious page.) Y ou are using an incorrect programming position , particularly if the tags being used are within printer specifications. Do one or more of the follow ing as necessary: • Chec ...

  • Zebra Technologies RZ400 - page 125

    125 T roublesh ooting RFID Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 The printer stops at the RFID inlay . The printer calibrated the label length only to the RFID inl ay instead of to the interl abel gap. 1. Select FEED for the MEDIA POWER UP and HEAD CLOSE parameters (see Select Media Power-Up Option on p age 92 or Select ...

  • Zebra Technologies RZ400 - page 126

    T roubleshooting Miscellaneous Printer Problems 126 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Miscellaneous Printer Problems Ta b l e 2 0 identifies miscel laneous problems wit h the printer, the possible causes, and the recommended solution s. T able 20 • Miscellaneous Printer Problems Problem Possible Cause Recommended Solution ...

  • Zebra Technologies RZ400 - page 127

    127 T roublesh ooting Miscellaneous Printer Problems 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Changes in parameter settings did not take eff ect Parameters are set incorrectly . 1. Set parameters and save permanentl y . 2. T urn the printer off ( O ) and then on ( I ). A firmware co mmand turned of f the ability t o change the para ...

  • Zebra Technologies RZ400 - page 128

    T roubleshooting Miscellaneous Printer Problems 128 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 The printer locks up while running the Power -On Self T est. Main logic board failur e. C all a service technician. The printer prints VOID on every label that I try t o print. The printer is set for RFID operation, but you are not using RF ...

  • Zebra Technologies RZ400 - page 129

    129 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of the print er. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for th e ...

  • Zebra Technologies RZ400 - page 130

    T roubleshooting Printer Diagnostics 130 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 CANCEL Self T est The CANCEL self test prints a configuration label ( Figure 18 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o f f ( O ) the printer. 2. Press and hold CANCEL while turning on ( I ) the printer. Hold CANCEL un ...

  • Zebra Technologies RZ400 - page 131

    131 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 PA U S E S e l f Te s t This self test can be used to prov ide the test labels required when making adjustment s to the printer’ s mechanical assemblies or to d etermine if any prin thead elements a re not working. Figure 19 shows a sample printout ...

  • Zebra Technologies RZ400 - page 132

    T roubleshooting Printer Diagnostics 132 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determi ning the ideal darkness for printi ng bar codes that are within specifications. During the FEED self t ...

  • Zebra Technologies RZ400 - page 133

    133 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 4. See Figur e 21 and Ta b l e 2 1 . Inspect the te st labels and determine which one has the best print quality for yo ur app lication. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If yo u do not h ...

  • Zebra Technologies RZ400 - page 134

    T roubleshooting Printer Diagnostics 134 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 5. Note the relat ive darkness value a n d the print speed printed on the best test la bel. 6. Add or subtract th e relative darkness value from the darkness value specified on th e configuration la bel. The resulting numeric value is the best darknes ...

  • Zebra Technologies RZ400 - page 135

    135 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 FEED and P AUSE Self T est Performing this self test temporarily resets the printer conf iguration to th e factory defau lt values. These v alues are active only until po wer is turned off un less you save them permanently in memory . If the factory ...

  • Zebra Technologies RZ400 - page 136

    T roubleshooting Printer Diagnostics 136 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Communications Diagnostics T est The communicat ion d iagno stics test i s a troubl eshoot in g tool for chec king the int erconn ectio n between the prin ter and the host computer . When the printe r is in diagnostics mode , it prints all da ta recei ...

  • Zebra Technologies RZ400 - page 137

    137 T roublesh ooting Printer Diagnostics 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Sensor Profile Use the sensor profil e la bel to troubleshoot th e following types of prob lems: • If the media sensor ex periences dif ficulty in determinin g gaps (web) betwee n labels. • If the media sensor inco rrectly identifies preprinted a ...

  • Zebra Technologies RZ400 - page 138

    T roubleshooting Printer Diagnostics 138 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ ...

  • Zebra Technologies RZ400 - page 139

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 7 Specifications This section provides the features of and specifications fo r the printer. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Printing S pecifications . . . . . . . . . . . . . . . . . . . ...

  • Zebra Technologies RZ400 - page 140

    Specifications General S pecifications 140 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 General Specifications General Specifications ZM40 0/RZ400 ZM600/RZ600 Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 278 mm 13.4 in. 341 mm Depth 18.7 in. 475 mm 18.7 in. 475 mm W eight (wit hout option s) 32.4 lbs. 15 kg 34.7 lbs. 16 k g E ...

  • Zebra Technologies RZ400 - page 141

    141 Specifications Printing S pecificatio n s 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Printing S p ecifications Printing Specifications ZM400/RZ400 ZM 600/R Z600 Print resoluti on 203 dots/in. 8 dots/mm 203 dot s/in. 8 dots/mm 300 dots/in . 12 dot s/mm 300 dots/in. 12 do ts/ mm 600 dots/i n. 24 dots/mm N/A N/ A Dot size (width x l ...

  • Zebra Technologies RZ400 - page 142

    Specifications Printing S pecifi cations 142 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Programmable constant print speeds 203 dots/i n. • 2.4 in. (61 mm) per second • 3 in. through 10 in . per second in 1-in. increments (76 mm through 254 mm per second i n 25-mm increments) • 2.4 in. (61 mm) per second • 3 in. throug h 10 in ...

  • Zebra Technologies RZ400 - page 143

    143 Specifications Media S pecificat io n s 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Media S p ecifications Media Specifications ZM400/RZ400 ZM600/RZ600 Label length Minimum Non-RFID T ear-o ff 0.5 in. 13 mm 0.5 in. 13 mm Peel-of f 0.5 in. 13 mm 0.5 in. 13 mm Rewind 0.5 in. 13 mm 0.5 in. 13 mm Cutter 1 in. 25.4 mm 1.0 in. 25.4 mm R ...

  • Zebra Technologies RZ400 - page 144

    Specifications Ribbon S pecificatio ns 144 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Ribbon S p ecifications Ribbon can be woun d wi th th e coated side on the inside or outsid e. The ri bbon used must match the Thermal T ransfer option installed. The standard Thermal T ransfer option (black ribbon spindle) us es ribbon coated o n t ...

  • Zebra Technologies RZ400 - page 145

    145 Specifications Printer Options 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Printer Options Option ZM400 ZM600 RZ400 RZ600 C u t t e r XXXX P e e l - o f f XXXX Liner take-up X Not available XN o t available Alternate Thermal T ransfer option (gray spind le), which uses ribbon co ated on the inside XN o t available XN o t available ...

  • Zebra Technologies RZ400 - page 146

    Specifications Printer Options 146 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 Notes • ___________ ____________________ _____________________ _______________ ___________ _____________________ ____________________ ____________________ __ ___________ _____________________ ____________________ ____________________ __ ___________ ______ ...

  • Zebra Technologies RZ400 - page 147

    1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 Index A adhesive test for ribbon coating, 36 adjustments left position, 93 media alignment for rewind, 11 0 print darkness, 73 printhead p ressure, 64 tear -o f f position, 75 auto calibrati on, 63 B backfeed setting, 93 bar codes darkness comparison du ri ng FEED self test, 132 list avail a ...

  • Zebra Technologies RZ400 - page 148

    Index 148 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 control panel buttons described, 20 enter and use Setup mode, 68 exit Setup mod e, 69 LCD error messages, 113 lights described, 21 location, 16 overview and ill ustration, 19 parameters, 73 control prefix setting, 90 counter s, 81 customer service, 11 cutter cleaning, 10 6 Cutter J ...

  • Zebra Technologies RZ400 - page 149

    149 Index 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 internatio nal safety or ganization marks, 33 INVALID HEA D message, 113 L label length maximum setting, 78 label top printer cannot detect, 127 setting, 93 labels did no t print, 121 language changing from unreadable la ng uage, 126 selection, 97 LCD messages error messages, 113 l ...

  • Zebra Technologies RZ400 - page 150

    Index 150 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 passwords default, 70 disable, 70 enterin g , 70 setting passwor d level, 96 P AU SE button description, 20 FEED and P AUSE self test, 135 P AUSE self test, 131 Peel-Off mode loading medi a, 43 media path, 41 print mode use described, 40 selecting, 76 perforated media, 35 power con ...

  • Zebra Technologies RZ400 - page 151

    151 Index 1/1 1/1 1 Z Series ® /RZ™ Series User Guide 79695L-003 restore factory defaul t settings, 69 network settings , 6 9 Rewind mode adjust media al ignment, 110 liner remov al, 108 loading medi a, 43 media path, 42 print mode use described, 40 selecting, 76 RFID firmware and language restrictions, 22 printer para meters, 98 “smart” lab ...

  • Zebra Technologies RZ400 - page 152

    Index 152 79695L-003 Z Series ® /RZ™ Series User Guide 1/1 1/1 1 thermal transf er mode media scratch test, 3 6 setting, 77 THERMISTOR FAU LT message cycling with other messa ges, 114 displayed alone, 114 time setting, 96 top of label printer cannot detect, 127 setting, 93 troubleshoot ing checklist, 112 communications prob le ms, 121 diagnostic ...

  • Zebra Technologies RZ400 - page 153

    ...

  • Zebra Technologies RZ400 - page 154

    Zebra T echnologies Corporation Zebra Technolo gies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1628 5560 00 F: +44 (0)1628 55600 1 Zebra T echno ...

Manufacturer Zebra Technologies Category Printer

Documents that we receive from a manufacturer of a Zebra Technologies RZ400 can be divided into several groups. They are, among others:
- Zebra Technologies technical drawings
- RZ400 manuals
- Zebra Technologies product data sheets
- information booklets
- or energy labels Zebra Technologies RZ400
All of them are important, but the most important information from the point of view of use of the device are in the user manual Zebra Technologies RZ400.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Zebra Technologies RZ400, service manual, brief instructions and user manuals Zebra Technologies RZ400. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Zebra Technologies RZ400.

Similar manuals

A complete manual for the device Zebra Technologies RZ400, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Zebra Technologies RZ400 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Zebra Technologies RZ400.

A complete Zebra Technologies manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Zebra Technologies RZ400 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Zebra Technologies RZ400, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Zebra Technologies RZ400, that we can find in the current document
3. Tips how to use the basic functions of the device Zebra Technologies RZ400 - which should help us in our first steps of using Zebra Technologies RZ400
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Zebra Technologies RZ400
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Zebra Technologies RZ400 in a specific country, if it was not possible to solve the problem on our own.

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