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Dell 4700 - page 1
www .dell.com | support.dell.com Dell™ Dimension™ 4700 Series *On computers with a floppy drive. CD or DVD drive activity light CD or DVD eject button floppy drive light* floppy drive eject button* hard-drive activity light power button power light USB 2.0 connectors (2) Service T ag headphones PCI card (2), PCI Express x1 card (1), PCI Express ...
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Dell 4700 - page 2
Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations ...
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Dell 4700 - page 3
Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Connecting a USB Printer . . . . . . . . . . . . . . . . . ...
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Dell 4700 - page 4
4 Contents Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . 22 Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . 23 E-Mail, Modem, an d Internet Problems . . . . . . . . . . . . . . . . . . . 23 Error Messages . . . . . . . . . . ...
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Dell 4700 - page 5
Contents 5 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Restoring Y our Operating Sy ste ...
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Dell 4700 - page 6
6 Contents Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 General Installation Guidelines . . . . . . . . . . . . . . . . . . . . . 73 Connecting Drive Cables . . . . . . . . . . . . . . . . . . . . . . . 73 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Removing a Hard Drive . . . . ...
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Dell 4700 - page 7
Contents 7 FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . 103 Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 FCC Identification Information . . . . . . . . . . . . . . . . . . . . 105 Contacting Dell . . . . . . . . . . . ...
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Dell 4700 - page 8
8 Contents ...
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Dell 4700 - page 9
Finding Information 9 Finding Information What Are Y ou Looking For? Find it Here • How to access tutorials and other how to information • How to get a copy of my invoice • How to extend my warranty • How to access Dell Su pport on my Microsoft ® W indows ® desktop (U.S. only) • Additional documentation, tools, troubleshooting informati ...
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Dell 4700 - page 10
10 Finding Information www .dell.com | support.dell.com • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. • Enter the Ex ...
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Dell 4700 - page 11
Setting Up and Using Y our Computer 11 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the ope rating sy stem setup before you co nnect a printer to the computer . See the documentation that came with the prin ter for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to th ...
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Dell 4700 - page 12
12 Setting Up and Using Y our Computer www .dell.com | support.dell.com Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so . 2 T urn off the computer (see page 47). NOTICE: For best results, use a 3-m (1 0-ft) or shorter parallel cable. 3 Attach the parallel printer cable to the parallel connector o ...
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Dell 4700 - page 13
Setting Up and Using Y our Computer 13 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if necessary . See th e documentation that came with your printer . Connecting T wo Monitors CAUTION: Before you begin any of the procedures in this section, follow ...
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Dell 4700 - page 14
14 Setting Up and Using Y our Computer www .dell.com | support.dell.com 2 Connect one of the monitors to the VGA (blue ) connector on the back of the computer . 3 Connect the other monitor to the optional D V I adapter and connect the D VI adapter to the D VI (white) connector on the back of the computer . Connecting One Monitor With a VGA connecto ...
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Dell 4700 - page 15
Setting Up and Using Y our Computer 15 Changing the Display Settings 1 After you connect the monitor(s) or television, turn on the computer . The Microsoft ® W indows ® desktop displays on the primary monitor . 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, both monitors display the same image. • In ext ...
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Dell 4700 - page 16
16 Setting Up and Using Y our Computer www .dell.com | support.dell.com Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Network Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P ro ...
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Dell 4700 - page 17
Setting Up and Using Y our Computer 17 If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer . The New Connection Wizard appears. 3 Click Connect to the Int ...
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Dell 4700 - page 18
18 Setting Up and Using Y our Computer www .dell.com | support.dell.com How to Copy a CD or DVD NOTE: If you have a DVD/CD-RW combo drive and yo u experience recording problems, check for available software patches at the Sonic support website at support.sonic.com . Currently , five D VD-writable disc formats ar e available: DVD+R, D VD+RW , DVD-R, ...
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Dell 4700 - page 19
Setting Up and Using Y our Computer 19 Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Sonic RecordNow and open a Recor dNow project. • Y ou must use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs do not play in most home or car stereos. • Y ou ca ...
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Dell 4700 - page 20
20 Setting Up and Using Y our Computer www .dell.com | support.dell.com ...
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Dell 4700 - page 21
Solving Problems 21 Solving Problems T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befor e the prob lem started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly connec ...
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Dell 4700 - page 22
22 Solving Problems www .dell.com | support.dell.com CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. Problems writing ...
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Dell 4700 - page 23
Solving Problems 23 Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: Connect the modem to an analog tel ephone jack only . The modem d oes not operate while it is connected to a digital telephone n ...
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Dell 4700 - page 24
24 Solving Problems www .dell.com | support.dell.com Error Messages CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. V ER ...
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Dell 4700 - page 25
Solving Problems 25 IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . N ON - SY STEM DISK ERROR — Remove the floppy disk from the drive and restart your computer . N OT ENOUGH MEMORY OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN ...
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Dell 4700 - page 26
26 Solving Problems www .dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Lockups and Software Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in ...
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Dell 4700 - page 27
Solving Problems 27 A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating sy stem A solid blue screen appears E ND THE PROGRAM — 1 P ress <Ctrl><Shift><Esc> simultaneo ...
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Dell 4700 - page 28
28 Solving Problems www .dell.com | support.dell.com Other software problems Memory Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensur ...
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Dell 4700 - page 29
Solving Problems 29 Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . C LEAN THE MOUSE — See the Dell Dimension Help file for instructions on cleaning the mouse. T o access the help file, see page 9. C HECK THE MOUSE CABLE — 1 Check the cable ...
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Dell 4700 - page 30
30 Solving Problems www .dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . Power Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Inf ...
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Dell 4700 - page 31
Solving Problems 31 Printer Problems CAUTION: Before you begin any of the procedures in th is section, follow the s afety instructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is no ...
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Dell 4700 - page 32
32 Solving Problems www .dell.com | support.dell.com Scanner Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: If you need technical assistance for your sc anner , contact the scan ner’ s manufacturer . C HECK THE PRINTER CABLE CONNECTIONS ? ...
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Dell 4700 - page 33
Solving Problems 33 Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 players override s the Windows volume s etting. If you have been listening to MP3 songs, ensure that you ...
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Dell 4700 - page 34
34 Solving Problems www .dell.com | support.dell.com No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . NOTE: See the monitor docume ntation for troubles hooting procedures. If the screen is blank R UN THE S ...
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Dell 4700 - page 35
Solving Problems 35 If the screen is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE DIAGNOSTIC LIGHTS — See page 37 . R UN THE D ELL D IAGNOSTICS — See page 40. C HECK THE MONITOR SETTINGS — See the monitor documentation for instructi ...
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Dell 4700 - page 36
36 Solving Problems www .dell.com | support.dell.com ...
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Dell 4700 - page 37
Advanced T roubleshooting 37 Advanced T r oubleshooting Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" ...
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Dell 4700 - page 38
38 Advanced T roubleshooting www .dell.com | support.dell.com Memory modules are detected, but a memory failure has occurr ed. • If you have one memory module installed, reinstall it (see page 57) and restart the computer . • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 57), and then resta ...
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Dell 4700 - page 39
Advanced T roubleshooting 39 Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requir ements exist (see page 57). • V erify that the memory modules that you are installing ar e compatible with your computer (see page 57). • If the problem pe ...
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Dell 4700 - page 40
40 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, fo llow the safety instructions located in the Product Information Guide . If you experience a problem with your computer , perform the checks in "Solving P roblems" on page 21 and run the Dell D ...
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Dell 4700 - page 41
Advanced T roubleshooting 41 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 41). Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message appears with an error code and a d ...
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Dell 4700 - page 42
42 Advanced T roubleshooting www .dell.com | support.dell.com 4 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or ke yboard. All devices r equire a driver p ...
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Dell 4700 - page 43
Advanced T roubleshooting 43 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is next to the device name, you may need to reinstall the driver or install a new driver . Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides a ...
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Dell 4700 - page 44
44 Advanced T roubleshooting www .dell.com | support.dell.com NOTICE: Make regular backups of your data files. Sy stem Restore does no t monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view , so they may not work if you set your Dell™ comp uter to the Windows Classic view . Creat ...
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Dell 4700 - page 45
Advanced T roubleshooting 45 Undoing the Last Sy stem Restore NOTICE: Before you undo the last sy stem restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is complete. 1 Click the Start button, point to All P rograms → Accessories → System T ools , ...
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Dell 4700 - page 46
46 Advanced T roubleshooting www .dell.com | support.dell.com Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. T o see if System Restore is enabled: 1 Click the Start button and click Control Pa n e l . 2 Click P erformance and Maintenance . 3 Cl ...
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Dell 4700 - page 47
Removing and Installing Parts 47 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure a ssumes that the following conditions e xist: • Y ou have performed the steps in "Turning Of f Your Computer" and "B ...
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Dell 4700 - page 48
48 Removing and Installing Parts www .dell.com | support.dell.com Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the ...
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Dell 4700 - page 49
Removing and Installing Parts 49 Front and Back V iew of the Computer Front View 1 2 9* 3* 4 7 8 6 5 10 *On computers with an op tional floppy drive. ...
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Dell 4700 - page 50
50 Removing and Installing Parts www .dell.com | support.dell.com 1 CD or D VD drive- activity light The drive activity light is on when the computer reads data from the CD or D VD drive. 2 CD or D VD drive eject button P ress to eject a disc from the CD or DVD drive. 3 floppy-drive eject button P ress to ejec t a floppy disk from the floppy drive. ...
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Dell 4700 - page 51
Removing and Installing Parts 51 Back View 18 3 20 14 15 5 1 13* 9 21 22 7 16 2 6 4 17 10* *Not present on all computers 19 12* 8* 11* ...
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Dell 4700 - page 52
52 Removing and Installing Parts www .dell.com | support.dell.com 1 parallel connector Connect a parallel device, such as a printer , to the parallel connector . If you have a USB printer , plug it into a USB connector . 2 diagnostic lights (4) Use the li ghts to help you troubleshoot a computer problem based on the diagnostic code. F or more infor ...
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Dell 4700 - page 53
Removing and Installing Parts 53 11 modem connector (Optional) If you have a modem, c onnect a telephone cable to either of the modem connectors. Do not connect the telep hone cable to the network connector . NOTE: Not all modems have two connectors. 12 TV -OUT connector Connects your computer to a TV . F or more information, see Connecting T wo Mo ...
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Dell 4700 - page 54
54 Removing and Installing Parts www .dell.com | support.dell.com Removing the Computer Cover CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: T o guard against electrical sh ock, alway s unplug your computer from the electrical outlet before open in ...
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Dell 4700 - page 55
Removing and Installing Parts 55 Inside V iew of Y our Computer CAUTION: Before you begin any of the proc edures in this section, se e the safety instruc tions located in the Product Information Guide . CAUTION: T o guard against electrica l shock, alway s unplug your co mputer from the electrical outlet before opening the computer cover . hard dri ...
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Dell 4700 - page 56
56 Removing and Installing Parts www .dell.com | support.dell.com Sy stem Board Components memory module connectors (1, 2, 3, 4) main power connector (J3J1) processor and heat sink connector (J3E1) fan connector CPU F AN) (J1F1) back of computer processor power connector (J5B1) battery socket (BA TTERY) (BT8F1) PCI card slots (2) (PCI SLOT 1, PCI S ...
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Dell 4700 - page 57
Removing and Installing Parts 57 Memory Y ou can increase your computer memory by installing memory modules on the system boar d. Y our Dell Dimension™ computer supports DDR2 memo ry . F or additional information on the type of memory supported by your co mputer , see "Memory" on page 91. DDR Memory Overview DDR2 memory modules should b ...
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Dell 4700 - page 58
58 Removing and Installing Parts www .dell.com | support.dell.com NOTE: Memory purchased from Dell is cove red under your co mputer warranty . NOTICE: If you remove your original memory modules from the co mputer during a me mory upgrade, keep them separate from any new mo dules that you may have, even if you purchased the new modules from Dell. If ...
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Dell 4700 - page 59
Removing and Installing Parts 59 3 P ress out the securing clip at each end of the memory module connector . 4 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memo ry module, press the module straight down into the connector while you apply equal force to each end of the module. 5 In ...
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Dell 4700 - page 60
60 Removing and Installing Parts www .dell.com | support.dell.com 6 Close the computer cover . NOTICE: T o connect a network cable, first plug the cabl e into the network wall jack and then plug it into the computer . 7 Connect your computer and devices to elec trical outlets, and turn them on. 8 Right-click the My Computer icon and click P roperti ...
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Dell 4700 - page 61
Removing and Installing Parts 61 Y our Dell™ computer provides the following slots for PCI and PCI Express car ds: • T wo PCI card slots • One PCI Expr ess x16 card slot • One PCI Expr ess x1 card slot PCI Cards If you are installing or r eplacing a card, follow th e procedures in the ne xt section. If you are removing but not r eplacing a ...
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Dell 4700 - page 62
62 Removing and Installing Parts www .dell.com | support.dell.com CAUTION: Some network adapters automatica lly start the computer when they are connected to a network. T o guard against electr ical shock, be sure to unplug your computer fr om its electrical outlet before install ing any cards. 3 Align the cutout on the bottom of the card wi th the ...
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Dell 4700 - page 63
Removing and Installing Parts 63 4 Secure the car d bracket with the scr ew you removed in step 2. 5 Connect any cables that should be attached to the card. See the documentation for the card for infor mation about the car d’s cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can cause dama ...
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Dell 4700 - page 64
64 Removing and Installing Parts www .dell.com | support.dell.com 8 If you removed a sound car d: a Enter system setup (see page 96), select Audio Controller , and then change the setting to On . b Connect external audio devices to the audio connectors on the computer back panel. 9 If you removed an add-in network connector : a Enter system setup ( ...
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Dell 4700 - page 65
Removing and Installing Parts 65 Installing a PCI Express Card 1 F ollow the procedur es in "Before Y ou Begin" on page 47. 2 If you are installing a new car d, unscrew and re move the filler brack et to create a card-slot opening. Then co ntinue with step 4. 3 If you are r eplacing a card that is alread y installed in the computer , remo ...
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Dell 4700 - page 66
66 Removing and Installing Parts www .dell.com | support.dell.com 4 P repare the car d for installation. See the documentation that came with the car d for information on configuring the car d, making internal connections, or otherwi se customizing it for your computer . CAUTION: Some network adapters automatica lly start the computer when they are ...
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Dell 4700 - page 67
Removing and Installing Parts 67 5 If you are installing the car d into the x16 card co nnector , position the card so the securing slot is aligned with the securing tab, and gently pull the securing tab. 6 Place the card in the connector and pr ess down fi rmly . Ensur e that the card is fully seated and that the bracket is within the car d slot. ...
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Dell 4700 - page 68
68 Removing and Installing Parts www .dell.com | support.dell.com 11 If you installed a sound card: a Enter system setup (see page 96), select Audio Controller , and then change the setting to Off . b Connect external audio devices to the sound car d’s connectors. Do not connect external audio devices to the microphone, speaker/he adphone, or lin ...
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Dell 4700 - page 69
Removing and Installing Parts 69 9 If you removed a sound car d: a Enter system setup (see page 96), select Audio Co ntroller , and then change the setting to On . b Connect external audio devices to the audi o connectors on the computer back panel. 10 If you removed an add-in network connector : a Enter system setup (see page 96), select Network C ...
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Dell 4700 - page 70
70 Removing and Installing Parts www .dell.com | support.dell.com Removing the Front Panel 1 F ollow the procedures in "Befor e Y ou Begin" on page 47. 2 Remove the computer cover (see page 54). 3 Release and remove the front panel: a If your computer has a release lever , push the release lever to r elease the top tab. b Reach inside the ...
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Dell 4700 - page 71
Removing and Installing Parts 71 Removing the Front-Panel Insert 1 P ress in the two insert tabs. 2 P u sh out the front-panel insert. insert tabs (2) ...
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Dell 4700 - page 72
72 Removing and Installing Parts www .dell.com | support.dell.com Reattaching the Front Panel 1 Reattach the front panel to the side hinges. 2 Rotate the front panel until it snaps onto the front of the computer . Drives Y our computer supports a combination of these devices: • Up to two hard drives • One optional floppy • Up to two CD or DVD ...
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Dell 4700 - page 73
Removing and Installing Parts 73 General Installation Guidelines Connect serial A T A hard drives to the system boar d connectors labeled SA T A-0 or SA T A-2. Connect CD/D VD drives to th e connector labeled PRI IDE. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attache ...
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Dell 4700 - page 74
74 Removing and Installing Parts www .dell.com | support.dell.com Power Cable Connector Hard Drive CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: T o guard against electrical sh ock, alway s unplug your computer from the electrical outlet before op ...
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Dell 4700 - page 75
Removing and Installing Parts 75 Removing a Hard Drive 1 Disconnect the power and data cables fr om the drive and from the system board. 2 Remove the hard drive brack et from the computer: a Remove the bracket-securing scr ews for the hard drive. b Remove the bracket for the har d drive from the computer . data cable power cable ...
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Dell 4700 - page 76
76 Removing and Installing Parts www .dell.com | support.dell.com 3 If you are r eplacing the hard drive, remove the drive from the brack et: a Remove the hard drive-securing scr ews. b Remove the hard drive from the brack et. bracket-securing screw drive bracket hard drive-securing screws (3) hard drive bracket-securing screw ...
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Dell 4700 - page 77
Removing and Installing Parts 77 Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer . 3 Remove the hard drive brack et (see page 75). 4 Attach the hard drive to the har d drive bracket: a Place the small bracket tabs ...
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Dell 4700 - page 78
78 Removing and Installing Parts www .dell.com | support.dell.com NOTICE: T o connect a network cable, first plug the cabl e into the network wall jack and then plug it into the computer . 9 Connect your computer and devices to elec trical outlets, and turn them on. See the documentation that came with the driv e for instructions on installing any ...
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Dell 4700 - page 79
Removing and Installing Parts 79 6 If you are r eplacing the additional hard dr ive, r emove the drive from the bracket: a Remove the hard drive-securing scr ews. b Remove the hard drive from the brack et. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer . NOTICE: When you unpack the drive, do not set it on ...
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Dell 4700 - page 80
80 Removing and Installing Parts www .dell.com | support.dell.com 8 Reinstall the existing har d drive into the computer in front of the additional drive (see page 77). 9 Connect a power cable to the drive. 10 Connect the data cable to the drive and to the system board (see page 56). 11 Replace the computer cover (see page 89). NOTICE: T o connect ...
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Dell 4700 - page 81
Removing and Installing Parts 81 Floppy Drive CAUTION: Before you begin any of the procedures in this section , follow the safety instructions located in the Product Information Guide . CAUTION: T o guard against ele ctrical shock, alway s un plug your computer fr om the electrical outlet before opening the cover . 1 F ollow the procedur es in &quo ...
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Dell 4700 - page 82
82 Removing and Installing Parts www .dell.com | support.dell.com 3 Remove the floppy drive from the bracket: a Remove all four drive-securing screws (two on each side). b Remove the floppy drive from the bracket. Installing a Floppy Drive 1 Remove the floppy drive bracket from the computer (see page 81). 2 If you are r eplacing a floppy drive, rem ...
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Dell 4700 - page 83
Removing and Installing Parts 83 7 Connect the data cable to the back of the dr ive and to the floppy drive connector on the system board (see page 56). NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 8 Reattach the front panel (see page 72). 9 Replace the computer cover (see page 89). NOTICE ...
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Dell 4700 - page 84
84 Removing and Installing Parts www .dell.com | support.dell.com Removing a CD/DVD Drive 1 Disconnect the power , audio , and CD/DVD drive cables from the back of the drive and from the system board. 2 Remove the CD/D VD drive securing screw . 3 Slide the drive forward and r emove it from the drive bay . power cable data cable drive alignment scre ...
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Dell 4700 - page 85
Removing and Installing Parts 85 Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and pr epare it for installation. Check the documentation that accompanied the driv e to verify that the drive is configured for your computer . If you ar e installing an IDE drive, configure the drive for the cable select setting. 2 If ...
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Dell 4700 - page 86
86 Removing and Installing Parts www .dell.com | support.dell.com NOTE: Some computers come with only two extra alignment screws; othe rs come with four . Y ou only need two alignment scre ws for this procedure. 3 Gently slide the drive into place in the drive bay . 4 After the drive is in place, apply pressur e to ensure that the drive is fully se ...
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Dell 4700 - page 87
Removing and Installing Parts 87 NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 6 Connect the power cable to th e system board (see page 56). 7 Locate the data cable from the CD or DVD drive in the upper drive bay and connect its middle data connector to the new drive. 8 Reattach the front p ...
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Dell 4700 - page 88
88 Removing and Installing Parts www .dell.com | support.dell.com Battery CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions located in the Product Information Guide . NOTICE: T o prevent static damage to co mponents inside your computer , discharge static electricity from your body before you touch an ...
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Dell 4700 - page 89
Removing and Installing Parts 89 6 Replace the computer cover (see page 89). NOTICE: T o connect a network cable, firs t plug the cable into the network device and then plug it into the computer . 7 Connect your computer and devices to el ectrical outlets, and turn them on. 8 Enter system setup (see page 96) and rest or e the settings you recor ded ...
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Dell 4700 - page 90
90 Removing and Installing Parts www .dell.com | support.dell.com ...
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Dell 4700 - page 91
Appendix 91 Appendix Specifications Processor P r ocessor type Intel ® Pe n t i u m ® 4 with HT T echnology NOTE: Not all Pentium 4 processors support Hyper -Threading technology . Level 1 (L1) cache 16 KB Level 2 (L2) cache 1-MB (displayed in syst em setup) pipelined-burst, eight-way set associative, write-back SR AM Memory T ype 400- and 533-MH ...
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Dell 4700 - page 92
92 Appendix www .dell.com | support.dell.com NIC integrated network interface ca pable of 10/100 communication. System Clock 800 -MHz data rate Video T ype integrated or PCI Express Audio T ype ADI 1980 AC97 Codec Expansion Bus Bus type PCI 2.2 PCI Express x1 and PCI Express x16 Bus speed PCI: 33 MHz PCI Express: x1 slot bidirectional speed - 500 M ...
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Dell 4700 - page 93
Appendix 93 Drives Externally accessible: one 3.5-inch drive bay two 5.25-inch drive bays A vailable devices Serial A T A drives, floppy drive, USB memory devices, CD drive, CD-RW drive, D VD drive, DVD-R W drive, and DVD and CD-R W combo drive Internally accessible: two bays for 1-inch high hard drives Connectors External connectors: Serial 9-pin ...
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Dell 4700 - page 94
94 Appendix www .dell.com | support.dell.com Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power - on state. amber light — Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "P ower P roblems" on p ...
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Dell 4700 - page 95
Appendix 95 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after you add, change, or remove any hardwar e in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memory or set the type of har d drive installed Before you us ...
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Dell 4700 - page 96
96 Appendix www .dell.com | support.dell.com Entering Sy stem Setup 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appears, press <F2> immediately . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® W indows ® desktop. Then shut down your computer (see page 47) a ...
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Dell 4700 - page 97
Appendix 97 Sy stem Setup Options NOTE: Depending on your comp uter and installed devices, the item s listed in this section may not appear , or may not appea r exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information. CPU Info Iden ...
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Dell 4700 - page 98
98 Appendix www .dell.com | support.dell.com Mouse Port Enables or disables the onboard PS/2-compatible mouse controller . LPT Port Mode Identifies and defines the parallel port settings. Y ou can set the parallel port to Off, AT , PS/2 , EPP , or ECP . LTP Port Address Identifies the address for the parallel port. LPT Port DMA Identifies and defin ...
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Dell 4700 - page 99
Appendix 99 Power Management AC Recovery Determines what happens when AC power is r estored to the computer . Auto Power On Sets the computer to automa tically turn on. Choices are every day or weekdays (every Monday through F riday). The default setting is Off . This feature does not work if you turn off your computer using a power strip or surge ...
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Dell 4700 - page 100
100 Appendix www .dell.com | support.dell.com Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in th e drive, or if there is no floppy drive installed in the ...
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Dell 4700 - page 101
Appendix 101 The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it. 4 At the bottom of the menu, enter the number of the device that is to be used for the current boot only . F or example, if you ar e booting to a USB memory key , highlight USB Flash Device and press <Enter>. NOTE: T o boot to a ...
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Dell 4700 - page 102
102 Appendix www .dell.com | support.dell.com 2 Locate the 3-pin password jumper (PSWD) on thesystem board (see page 56), and attach the jumper plug to pins 2 and 3 to clear the password. NOTE: When you receive your computer , the jum per plug is attache d to pins 1 and 2. 3 Close the computer cover (see page 89). 4 Connect your computer and monito ...
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Dell 4700 - page 103
Appendix 103 Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical support requires th e cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, softwar e programs, and hardwar e drivers to the original default configuration as shipped from Dell, as well ...
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Dell 4700 - page 104
104 Appendix www .dell.com | support.dell.com Once you have determined your system’s FCC cl assification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not e xpressly approved by Dell could void your authority to operate this equipment. This device complies with P art 15 of the FCC Ru les. Operat ...
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Dell 4700 - page 105
Appendix 105 FCC Identification Information The following information is provided on the de vice or devices covered in this document in compliance with FCC regulations: • Model number: DMC Company name: Dell Inc. One Dell W ay Round Rock, T exas 78682 USA 512-338-4400 Contacting Dell T o contact Dell electronically , yo u can access the following ...
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Dell 4700 - page 106
106 Appendix www .dell.com | support.dell.com Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 W ebsite: www .dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC: la_enterprise@dell.com Customer Care toll-free: 0-800-444-073 ...
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Dell 4700 - page 107
Appendix 107 Barbados General Support 1-800-534-3066 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W ebsite: support.euro .dell.com E-mail for F rench Speaking Customers: support.euro .dell.com/be/fr/emaildell/ T echnical Support 02 481 92 88 T echnical Support F ax 02 481 92 95 Customer Care 02 713 15 .65 Corporate ...
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Dell 4700 - page 108
108 Appendix www .dell.com | support.dell.com Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com T echnical Support F ax 818 1350 T echnica ...
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Dell 4700 - page 109
Appendix 109 Czech Republic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 02 2186 27 27 T echnical Support F ax 02 2186 27 28 Customer Care 02 2186 27 11 Customer Care F ax 02 2186 27 14 Switchboard 02 2186 27 11 Denmark (Copenhagen) Internation ...
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Dell 4700 - page 110
110 Appendix www .dell.com | support.dell.com F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro .dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@dell.com T echnical Support 09 253 313 60 T echnical Support F ax 09 253 313 81 Relational Customer Care 09 253 313 38 ...
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Dell 4700 - page 111
Appendix 111 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com T echnical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 P referred Accounts Customer Care 06103 766-9420 Larg ...
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Dell 4700 - page 112
112 Appendix www .dell.com | support.dell.com Hong Kong International Access Code: 001 Country Code: 852 W ebsite: support.ap.dell.com E-mail: apsupport@dell.com T echnical Support (Dimension™ and Inspiron™) 2969 3188 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) 2969 3191 T echnical Support (P owerApp™, P owerEdge™, ...
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Dell 4700 - page 113
Appendix 113 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/it/it/emaildell/ Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 Fa x 02 696 821 13 Switchboard 02 696 821 12 Corporate T echnical Support 02 577 826 90 Customer ...
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Dell 4700 - page 114
114 Appendix www .dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226 T echni ...
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Dell 4700 - page 115
Appendix 115 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux em b ...
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Dell 4700 - page 116
116 Appendix www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherl ...
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Dell 4700 - page 117
Appendix 117 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support.euro .dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com T echnical Support 671 16882 Relational Customer Care 671 17514 ...
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Dell 4700 - page 118
118 Appendix www .dell.com | support.dell.com St. Lucia General Support 1-800-882-1521 St. V incent and the Grenadines General Support toll-free: 1-877-270-4609 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnical Support (Dimension and Inspiron) toll-free: 1800 394 7430 T echnical Support (Optiplex, Latitude, and P reci ...
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Dell 4700 - page 119
Appendix 119 Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W ebsite: support.euro .dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com T echnical Support 0 ...
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Dell 4700 - page 120
120 Appendix www .dell.com | support.dell.com T rinidad/T obago General Support 1-800-805-8035 T urks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E ...
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Dell 4700 - page 121
Appendix 121 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service ...
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Dell 4700 - page 122
122 Appendix www .dell.com | support.dell.com ...
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Dell 4700 - page 123
Index 123 Index A audio . See sound B battery problems, 2 1 replacing, 8 8 bios, 95 boot sequence, 100 c h a n g i n g , 100-101 option settings, 1 0 0 booting to a USB device, 1 0 0 C car ds installing PCI, 6 1 installing PCI Express, 6 5 PCI, 6 1 PCI Express, 6 4 PCI Express slots, 5 2 PCI slots, 5 2 removing PCI, 6 3 removing PCI Expr ess, 6 8 s ...
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Dell 4700 - page 124
124 Index 124 Index documentation (continued) Setup Diagram, 9 warranty , 9 drivers, 42 about, 4 2 identifying, 4 2 drives hard drive, 7 4 installing CD/D VD, 8 5 installing floppy , 8 2 installing hard drive, 7 7 problems, 2 1 removing CD/D VD, 8 4 removing floppy , 8 1 rem o v i ng h a rd dr i v e , 7 5 second CD/D VD drive, 8 5 second har d driv ...
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Dell 4700 - page 125
Index 125 memory (continued) problems, 2 8 removing, 6 0 type supported, 5 7 messages error , 2 4 microphone connector , 5 2 - 5 3 Microsoft W indows label, 10 modem connector , 5 3 problems, 2 3 monitor blank, 3 4 clone mode, 1 5 connect D VI, 1 3 - 1 4 connect TV , 1 3 - 1 4 connect two , 1 3 - 1 4 connect VGA, 1 3 - 1 4 display settings, 1 5 ext ...
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Dell 4700 - page 126
126 Index 126 Index R regulatory information, 9 reinstalling W indows XP , 4 3 S safety instructions, 9 SA T A. See serial A T A scanner problems, 3 2 screen. See moni tor serial A T A, 74 Service T ag, 10, 50 settings system setup, 9 5 Setup Diagram, 9 software Hyper - Threading, 1 9 p r o b l e m s , 27-28 sound problems, 3 3 volume, 3 3 sound co ...
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