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Manual Ingenico 8550

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Summary
  • Ingenico 8550 - page 1

    User Guide Ingenico 8550 Secure transaction and payment solutions ...

  • Ingenico 8550 - page 2

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    1 Contents 1 Presentation .................................................................................................. 3 1.1 Overview of Ingenico 8550 ................................................................... 4 1.2 Touch screen details and func tions ....................................................... 6 1.3 Keyboard details and ...

  • Ingenico 8550 - page 4

    Ingenico 8550 2 Thank you for choosing an Ingenico product! We hope that you will be fully sa tisfied with your new terminal. Your model, the Ingenico 8550, is a mobile terminal: a ru gged , compact and light handheld device which is highly secure and EMV level 1 compli ant. Ingenico 8550 features a new ergonomic and ver satile design with a user-f ...

  • Ingenico 8550 - page 5

    3 1 Presentation Ingenico 8550 is a highly secure mobile payment terminal desi gned to accept payment using magnetic stripe and sm art cards, as well as wi reless communication. It has several functions (integrated scanner (optional), to uch screen, inte grated h andstrap, neckstrap (optio nal), etc.), provides great user comfort and adapts to all ...

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    Ingenico 8550 4 1.1 Overview of Ingen i co 8550 Easy load ing printer Backlit touch screen display Smart card reader Backlit keypad Magnetic card reader Charger unit connector Stylus ...

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    5 View of the integrated hanstrap View of color touch screen and stylus ...

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    Ingenico 8550 6 1.2 Touch scr een details and fu nctions The stylus is located on the printer cover. ) To remove it, simply pull on the small black cap. ) Use the stylus to write on the touch sc reen and p erform a signature capture. 0 Only use the st y lus provided b y Ingenico. Using ano ther stylus could da mage the touch screen. ...

  • Ingenico 8550 - page 9

    7 1.3 Keyboard de tails and functi ons This section describes the ke y functions for a term inal with no specific app lication. Some keys may have other functions depending on th e applications installed on the term inal. L For more information about the key functions, please refer to the user guide for the application installed on th e terminal. A ...

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    9 2 Use In this section, we assume that the terminal has been installed (batt ery fully charged) and initialized (see t he user guide for the app lication installed on the terminal). 2.1 Card reading Magnetic stripe card The card can be read either fro m bottom to top or from top to bottom, with the str ipe facing the t erminal. A smooth swipe will ...

  • Ingenico 8550 - page 12

    Ingenico 8550 10 2.2 Changing the paper roll Ingenico 8550 features an easy loading printer, for easy paper roll replacem ent. 0 Only use the thermal paper recommended b y INGENICO. 0 Take care; the paper cutter is very sharp! ) Open the terminal cover by pushing the two buttons towards the rear . ) Remove the remaining paper roll. ) Insert the new ...

  • Ingenico 8550 - page 13

    11 3 Installation and start-up Terminal location Ingenico 8550 is a mobile termin al, supplied w ith an easily rem ovable rechargeabl e lithium- ion battery with sufficien t capacity to operate throughout a typical working day. Operating temperatures +0°C to +40°C Humidity 95% RH without condensation. Storage temperature -20°C to +50°C ...

  • Ingenico 8550 - page 14

    Ingenico 8550 12 3.1 Battery installation 0 Do not touch the termi nal battery connect ors! ) Remove the neckstrap ) Hold the battery with the connectors facing down ) Position the batt ery lugs in the s paces provided ) Press down on the battery to close; you should hear a "click". ...

  • Ingenico 8550 - page 15

    13 3.2 Charging the battery 0 Only use the battery supplied with your termina l ! Via a charger unit The battery is charged b y connecting the terminal to a power ed charger unit: the average charge time is 4 hours . Via an optional docking station The docking station a llows you to charg e a seco nd batter y, either independently or together with ...

  • Ingenico 8550 - page 16

    Ingenico 8550 14 3.3 Terminal connections 3.3.1 Via the charger unit 0 The power suppl y socket must compl y with applicable standards. Ask your installer for advice. Connecting to the po wer grid 0 The charger unit supplie d is speciall y designed for the terminal. D o not use any other unit. ) Connect the term inal to the char ger. ) Connect the ...

  • Ingenico 8550 - page 17

    15 3.3.2 Via the optional docking station All the connection ports are located at the rear of the docking station. * SELV : S afety E xt ra L ow V olta ge ** TNV-3 : T elephone N et work V oltage 0 The power suppl y socket and telephone s ocket must compl y with applicable standards. Ask your installer for advice. 0 Connection to the pow er grid mu ...

  • Ingenico 8550 - page 18

    Ingenico 8550 16 Connecting a tele phone to the doc king station Connect the telephone cable to the socket marked EX T LINE . Connecting to a pe ripheral Switch off the docking station and connect the peripheral cable to the RS232 port marked COM1 or COM2 or to the USB port. Connecting to the po wer grid 0 The power suppl y unit is specially design ...

  • Ingenico 8550 - page 19

    17 3.4 Installing a SIM card and a Multimedia card (MMC) The SIM and MMC card connectors are located in the battery compartment on the underside of the terminal. Installing the SIM card ) Remove the battery. ) Unlock the connector by sliding the metal par t in the direction shown (OPEN). ) Lift the card housing. ) Insert a SIM card into the housing ...

  • Ingenico 8550 - page 20

    Ingenico 8550 18 3.5 Telephone func tion With the headset provided, Ingenico 8550 can be used as a han ds free mobile phone. The 2.5mm headset jack is compatib le with most available hands-free kits and comes with an integrated switch, volume control and microphone. The jack pin-out is as follows: Earphone jack pin-out 1 Speaker 2 Microphone 3 Spea ...

  • Ingenico 8550 - page 21

    19 3.7 Troubleshooting The terminal does not sta rt ) Ensure the batt ery is ch arged (see chapter 3.2 “Charging the battery”) ) Ensure the term inal is correct ly connected to the charger. ) Check the power supply connection. The printer doesn’t work ) Ensure a paper roll is loaded in the t erminal. The printed receipt is blank ) Ensure the ...

  • Ingenico 8550 - page 22

    Ingenico 8550 20 ...

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    21 4 Recommendations 4.1 Safety Your terminal meets the strictes t safety requi rements (VISA PED and CE). As this terminal does not have a power switch, the connecto r acts as the main trans former. The power supply plug must therefore be easily accessible. Safety instructions for Lithium batteries  Keep out of the reach of children.  If any ...

  • Ingenico 8550 - page 24

    Ingenico 8550 22 4.3 General safet y Electronic devices Most electronic equipment us ed, for example, in hospitals or vehicles is adequately protected from RF energy. However, RF ener gy may cause some operational problems or disturb poorly protected electronic systems. Electronic equip ment in vehicles The terminal and vehi cle unit both compl y w ...

  • Ingenico 8550 - page 25

    23 4.4 ESD precauti ons The following user-accessible areas within the product are electr ostatic sensitive: SIM compartment; main batt ery contacts. These are indicated by the symbol shown opposite and mu st only be accessed after taking appropriate precautions. As a minimu m precaution, the user should first be electrostaticall y discharged by to ...

  • Ingenico 8550 - page 26

    Ingenico 8550 24 5 Index B Battery inst all ation .............................. 12 C Card read ing ......................................... 9 Charge level ........................................ 13 Charging the battery ........................... 13 Connecting a telephone to the docking station............................................. 16 Con ...

  • Ingenico 8550 - page 27

    NON-CONTRACTUAL DOCUME NT INGENICO has the exclusiv e rights to this document. It is prohibited to distribute, copy or reproduce in any way part or all o f this document w ithout prior authorization from INGENICO, the pr omoter. Any failure to re spect this stip ulation shall be considered as an offence and shall be penalized under article L.335-2 ...

  • Ingenico 8550 - page 28

    Ingenico 192 avenue Charles de G aulle 92200 Neuilly sur Seine France Tel.: +33 (0)1 46 25 82 00 - Fax: +33 (0)1 47 72 56 95 www.ingenico.com Your contact DIV1174A ...

Manufacturer Ingenico Category Swimming Pool Vacuum

Documents that we receive from a manufacturer of a Ingenico 8550 can be divided into several groups. They are, among others:
- Ingenico technical drawings
- 8550 manuals
- Ingenico product data sheets
- information booklets
- or energy labels Ingenico 8550
All of them are important, but the most important information from the point of view of use of the device are in the user manual Ingenico 8550.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Ingenico 8550, service manual, brief instructions and user manuals Ingenico 8550. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Ingenico 8550.

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A complete manual for the device Ingenico 8550, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Ingenico 8550 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Ingenico 8550.

A complete Ingenico manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Ingenico 8550 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Ingenico 8550, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Ingenico 8550, that we can find in the current document
3. Tips how to use the basic functions of the device Ingenico 8550 - which should help us in our first steps of using Ingenico 8550
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Ingenico 8550
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Ingenico 8550 in a specific country, if it was not possible to solve the problem on our own.

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