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Konica Minolta 2490MF - page 1
magicolor 2490MF Printer / Copier / Scanner User’s Guide ® 4556-9597-01A 1800798-001B ...
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Konica Minolta 2490MF - page 2
Thank You Thank you for purchasi ng a magicolor 2490MF . Y ou have made an excellent choi ce. Y our magicolor 2 490MF is speciall y designed for optimal performance in Windows, environments. Trademarks KONICA MINOL T A and the KONICA MINO L T A logo are trademarks or registered trademarks of KONICA MINOL T A HOLDINGS, INC. magicolor and PageScop e ...
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Konica Minolta 2490MF - page 3
SOFTWARE LICENSE AGREEMENT This package contains the following materials pr ovided by Konica Minolta Business T echnolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in th e special format and in the encrypte d form (“Font Programs”), other software which runs o ...
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Konica Minolta 2490MF - page 4
1 1. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F .R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F .R. 12.212. Consis- tent with 48 C.F .R. 12.212 and 48 C.F .R. 227.7202-1 thro ugh 227.7202- ...
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Konica Minolta 2490MF - page 5
Legal Restrictions on Copying Certain types of documents must never be copi ed wi th the purpose or intent to pass copies of such document s off as the originals. The following is not a complete list, but is meant to be used as a guide to re sponsible copying. Financial In struments z Personal checks z T raveler ’s checks z Money orders z Certifi ...
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Konica Minolta 2490MF - page 6
For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our de aler for appropriate disposal. Recyclin g of this product will help to conse ...
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Konica Minolta 2490MF - page 7
Contents i Contents 1 Introduction ............ .................... ...................... .................... ................... .......... 1 Getting Acquainted with Your Machine 2 Space Requirements 2 Installation Precautions 2 Part Names 3 Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documen ...
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Konica Minolta 2490MF - page 8
Contents ii Control Panel Indicators and Keys 10 Display Indications 14 Main Screen 14 Print Screen 16 Checking the Machin e Status and Settings 17 TONER REMAINING 17 TOTAL PAGE 17 TX/RX RESULT 18 PRINT REPORT 18 Functions Avai lable With the Fun ction Key 20 Configurat ion Menu Overview 21 Configuration Menu 21 MACHINE SETTING Menu 25 PAPER SOURCE ...
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Konica Minolta 2490MF - page 9
Contents iii Loading Labels/Postcard/Thi ck Sto ck/Transparency/Glossy medi a 57 Tray 2 59 Loading Plain Paper 59 About Duplex Printing 62 Double-Sided 62 Booklet 63 Output Bin 64 Media Storage 66 Original Media 67 Specifications 67 Documents that can be Placed on the Original Glas s 67 Documents that can be Loaded into the ADF 67 Loading a Documen ...
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Konica Minolta 2490MF - page 10
Contents iv 6 Using the Copier ............. ....................... ...................... .................... ................ 83 Making Basic Copies 84 Basic Copy Operation 84 Specifying the Copy Quality 85 Specifying the Zoom Ratio 85 Selecting a Preset Zoom Ratio 86 Specifying a Custom Zoom Ratio 86 Selecting the Copy Density 87 Selecting th ...
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Konica Minolta 2490MF - page 11
Contents v Registering Recipients 109 About the E-mail REGISTRATION Function 109 One-Touch Dialing 109 Programming a One-Touch Dial Key 109 Changing/Deleting One-T ouch Dia l Information 110 Speed Dialing 111 Programming a Speed Dial Number 111 Changing/Deleting Speed Dial Information 112 Group Dialing 1 13 Programming Group Dialing 113 Changing/De ...
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Konica Minolta 2490MF - page 12
11 Installing Accessories .............. ....................... ...................... ....................... 193 Introduc tion 194 Duplex O ption 195 Installing the Du plex Option 19 5 Tray 2 199 Installing Tray 2 199 A Appendix .............. .................... ...................... .................... ................... ......... 201 Tech ...
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Konica Minolta 2490MF - page 13
1 Introduction ...
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Konica Minolta 2490MF - page 14
Getting Acquainted with Your Machine 2 Getting Acquainted with Your Machine Space Requirements T o ensure easy operation, consum able replacement and maintenance, adhere to the recommended space requirements detailed below . " The options appe ar shaded in th e above illustration. Installation Precautions When setting up this machine on a ...
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Konica Minolta 2490MF - page 15
Getting Acquainted with Your Machine 3 Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. Front View 1. Output bin 2. Control panel 3. Automatic Document Feeder (ADF) 3-a. ADF feed cover 3-b. Document guide 3-c. Document feed tray 3-d. Docu ...
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Konica Minolta 2490MF - page 16
Getting Acquainted with Your Machine 4 Rear View 1. Power switch 2. TEL (telephone) jack 3. LINE (telephone line) jack 4. USB port 5. 10Base-T/100Base-TX (IEEE 802.3) Ethernet Interface port Inside 1. Fuser unit 2. Fuser separator levers 3. T ransfer belt unit 4. Drum cartridge 5. T oner cartridge carousel (con- taining 4 toner cartridges: C, M, Y ...
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Konica Minolta 2490MF - page 17
Getting Acquainted with Your Machine 5 Front View with Options 1. T ray 2 Rear View with Options 1. Duplex opti on 1 1 ...
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Konica Minolta 2490MF - page 18
Getting Acquainted with Your Machine 6 Drivers and Documentation CD-ROM Printer Drivers Scanner Drivers " For details on the installation of the drivers, refer to the magicolor 2490MF Installation Guide on the Drivers an d Documentation CD-ROM. Drivers U se/Benefit Printer Driver for Windows XP/ Server 2003/2000/Me/98SE These drivers give ...
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Konica Minolta 2490MF - page 19
Getting Acquainted with Your Machine 7 Applications CD-ROM Applications Utility Applications Use/Benefit FaxT alk Communicator This software allows the fax functions of the computer to be used for faxing image data scanned using the Scan to PC operation. For details, refer to the FaxT alk Com- municator User ’s Guide on the Appli- cations CD-ROM. ...
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Konica Minolta 2490MF - page 20
Getting Acquainted with Your Machine 8 System Requirements Personal computer Pentium 2: 400 MHz or higher Operating System – Microsoft Windows XP Home/Professional Edition, Windows Server 2003, Windows 2000, Windows Me, Win dows 98SE Free hard disk space 256 MB or more RAM 128 MB or more CD-ROM/DVD drive I/O interface – ...
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Konica Minolta 2490MF - page 21
2 Control Panel and Configuration Menu ...
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Konica Minolta 2490MF - page 22
About the Control Panel 10 About the Control Panel Control Panel I ndicators and Keys No. Name Function 1 Fax Operations keys Provides fax operations. For details, refer to the magicolor 2490MF Facsimile User's Guide. 2 Error indicator Lights up when an error has occurred. 3 Function key Press to specify tray settings, dupl ex (Double-Sided) p ...
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Konica Minolta 2490MF - page 23
About the Control Panel 11 4 Display key Press to check the status of this machine and the specified settings. Displays a rough estimate of the amount of toner remaining. Displays th e total nu mber of page s that have been copied, printed and scanned. Displays the results for fax transmissions and receptions. Prints the machine set ...
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Konica Minolta 2490MF - page 24
About the Control Panel 12 13 Reduce/ Enlarge key Press to specify reduced/enlarged copying with pre- set zoom ratios. 14 Light/Dark key Press to select the copy density . 15 * / ) keys Press to move left and rig ht through the settin g screens, such as the configuration menu. Press to select the copy density . 16 + / , keys Press to mo ...
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Konica Minolta 2490MF - page 25
About the Control Panel 13 22 St art-B&W key Press to begin monochrome copying. 23 Stop/Reset key Press to stop copying, scanning, and faxing. Press to return the following to their default set- tings. – Copy quality – Copy density – Zoom ratio –C o l l a t e – Number of copies – T ray select Press to cancel the followin ...
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Konica Minolta 2490MF - page 26
About the Control Panel 14 Display Indications Main Screen No. Indication Description 1 Document type Indicates the document type to be copied spec ified either with the Quality key or from the configuration menu. 2 Zoom ratio Indicates the zoom ratio. 3 Icons that appear with copy operations : Appears when 2in1 copying is set. : Appears when duple ...
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Konica Minolta 2490MF - page 27
About the Control Panel 15 7 Media size Indicates the m edia size that is selected. Change the paper size from the P APER SOURCE SETUP menu. For details, refer to “P APER SOURCE SETUP Menu” on page 27. 8 S tatus Displays messages such as when media is empty . No. Indication Description ...
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Konica Minolta 2490MF - page 28
About the Control Panel 16 Print Screen When a print job is received, PC:PRN appears in the status secti on of the main screen. T o display the print screen, press the Display key , then th e ) key , while PC:PRN is displayed . (The following screen appea rs.) T o cancel printing, press the Cancel/C key when the print screen appears. Then, select Y ...
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Konica Minolta 2490MF - page 29
Checking the Machine St atus and Settings 17 Checking the Machine Status and Settings Press the Display key to check the status of this ma chine and the specified settings. Press the Display key to switch between each item to be checked. Alterna- tively , the + and , keys can be pressed. TONER REMAINING This screen provides a rough estimate of the ...
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Konica Minolta 2490MF - page 30
Checking the Machine Status and Settings 18 TX/RX RESULT The results of a maximum of 60 fax tr ansmissions/receptions can be viewed. In addition, the transmission/recepti on resul ts that are displayed can be printed by pressing the St art-B&W key . For det ails, re fer to the magicolor 2490MF Facsimile User ’s Guide. PRINT REPORT The machine ...
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Konica Minolta 2490MF - page 31
Checking the Machine St atus and Settings 19 CONFIGURATION PAGE Prints a rough estimate of the parcentage of toner remaining and th e settings, information and status of this machine. DEMO PAGE Prints a demo page. ...
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Konica Minolta 2490MF - page 32
Functions Available With the Function Key 20 Functions Available With the Function Key Press the Function key to specify tray settings, duplex (Double-Sided) copy- ing and ID card copy settings. " T o specify tray settings, duplex (Double-Sided) copying an d ID card copy settings, press the Copy key while the Fa x key or Scan key is lit up ...
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Konica Minolta 2490MF - page 33
Configuration Menu Overview 21 Configuration Menu Overview The magicolor 2490MF configuration menu a ccessible from the con trol panel is structured as shown below . Configuration Menu " Press Menu Select key to enter the configuration menu. Press the Cancel/C key to return to the first screen of a menu item or to the main screen. Main scr ...
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Konica Minolta 2490MF - page 34
Configuration Menu Overview 22 1 TRAY1 PAPER 2 TRAY2 PAPER* PAPER SOURCE SETUP COPY SETTING *Displays only if the optional T ray 2 is installed. 5 QUALITY 6 PAPER PRIOR- ITY 4 COLLATE 2 DENSITY LEVEL (A) 3 DENSITY LEVEL (M) 1 MODE 1 ONE-TOUCH DIAL 2 SPEED DIAL 3 GROUP DIAL 3 HEADER 1 MEMORY RX MODE 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER FAX R ...
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Konica Minolta 2490MF - page 35
Configuration Menu Overview 23 1 ACTIVITY REPORT 2 TX RESULT REPORT COMM.SETTING 3 PSTN/PBX 1 TEL LINE TYPE 2 LINE MONITOR 3 RX RESULT REPORT REPORTING 1 FAX PTT SET- TING 2 DATE&TIME USER SETTING 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO. 2 PAPER SIZE 3 N-UP LAYOUT 2 SUBNET MASK 3 GATEWAY 4 DNS CONFIG. DIRECT PRINT NETWORK SETTING 1 IP ADDRESS ...
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Konica Minolta 2490MF - page 36
Configuration Menu Overview 24 1 SENDER NAME 6 TEXT INSERT 7 DEFAULT SUB- JECT 5 SMTP TIMEOUT 3 SMTP SERVER 4 SMTP PORT NO. E-MAIL SETTING 2 E-MAIL ADDRESS 2 IMAGE FORMAT 3 CODING METHOD SCANNER SETTING 1 RESOLUTION ...
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Konica Minolta 2490MF - page 37
Configuration Menu Overview 25 MACHINE SETTING Menu " Manufacturer ’s default settings appear in bo ld. 1 AUTO PANEL RESET Setting ON / OFF Select whether or not all settin gs in the contro l panel return to their default settings when no operati on is performed for a set length of time. If ON is selected, select from 0.5 , 1 , 2 , 3 , 4 ...
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Konica Minolta 2490MF - page 38
Configuration Menu Overview 26 7 INITIAL MODE Setting COPY / FAX S pecify the default mode when the machine is turned on or when all settings in the control panel return to their default settings. 8 TONER EMPTY STOP Setting ON / ON(FAX) / OFF Select whether or not printing, copying and fa xing stop when the toner has run o ut. If ON is selected, pr ...
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Konica Minolta 2490MF - page 39
Configuration Menu Overview 27 PAPER SOURCE SETUP Menu " Manufacturer ’s default settings appear in bo ld. 1 TRAY1 PAPER Media type PLAIN PAPER / TRANSPARENCY / LABELS / LETTERHEAD / ENVELOPE / POSTCARD / THICK STOCK / GLOSSY Media size When a setting other than ENVELOPE or POSTCARD is selected: A4 / B5 / A5 / LEGAL / LETTER / G LETTER / ...
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Konica Minolta 2490MF - page 40
Configuration Menu Overview 28 COPY SETTING Menu " Manufacturer ’s default settings appe ar in bold. " Settings for 1 MODE and 5 QUALITY can also be specified using the Quality key . Press the Quality key once to displa y the setting for 1 MODE . Press the Quality key twice to disp lay the setting for 5 QUALITY . " Sett ...
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Konica Minolta 2490MF - page 41
Configuration Menu Overview 29 FAX REGISTRATION Menu TX SETTING Menu 1 ONE-TOUCH DIAL Register fax destinations fo r one-touch dialing, speed dialing, and grou p dialing. For details, refer to the ma gicolor 2490MF Facsimile User ’s Guide. 2 SPEED DIAL 3 GROUP DIAL 1 SCAN DEN- SITY S pecify settings for sending faxes. For details, refer to the ma ...
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Konica Minolta 2490MF - page 42
Configuration Menu Overview 30 RX SETTING Menu COMM. SETTING Menu REPORTING Menu 1 MEMORY RX MODE S pecify settings for receiving faxes. For details, refer to the magicolor 2490MF Facsimile User ’s Guide. 2 NO. of RINGS 3 REDUCTION RX 4 RX PRINT 5 RX MODE 6 FOOTER 7 SELECT TRAY 1 TEL LINE TYPE S pecify the connection settings for faxi ng. For det ...
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Konica Minolta 2490MF - page 43
Configuration Menu Overview 31 USER SETTING Menu " Manufacturer ’s default settings appear in bo ld. 1 FAX PTT SETTING Select the country where this machine is installed. For details, refer to the ma gicolor 2490MF Facsimile User ’s Guide. " If the country is changed, settings for other functions may also b e changed. 2 DATE&a ...
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Konica Minolta 2490MF - page 44
Configuration Menu Overview 32 DIRECT PRINT Menu " Manufacturer ’s default settings appe ar in bold. " Camera settings may be given priority , depending on the settings specified on this machine. * If T ray 2 is not installed, TRAY2 does not appear . 1 IMAGE QUALITY Setting DRAFT / NORMAL / FINE Select the resolution for Camera ...
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Konica Minolta 2490MF - page 45
Configuration Menu Overview 33 NETWORK SETTING Menu " Manufacturer ’s default settings appear in bo ld. " T o edit or erase entere d characters, press the Ca ncel/C key . T o can- cel a setting, hold down th e Cancel/ C key until, erase all characters, and then press the Cancel/C key again. 1 IP ADDRESS Setting AUTO / SPECIFY Se ...
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Konica Minolta 2490MF - page 46
Configuration Menu Overview 34 E-MAIL SETTING Menu " Manufacturer ’s default settings appe ar in bold. " T o edit or erase entere d characters, press the Cancel/C key . T o can- cel a setting, hold d own the Cancel/C key until, erase a ll characters, and then press the Cancel/C key again. 1 SENDER NAME Enter your name as the sen ...
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Konica Minolta 2490MF - page 47
Configuration Menu Overview 35 " Use alphanumeri c characters(including some symbols) for the SENDER NAME and DEF AUL T SUBJECT . Using other characters wil l corrupt the characte rs for the e-ma il desti- nation. For details on entering/editing text and the characters that can be entered, refer to “Entering Email Addresses” on page 20 ...
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Konica Minolta 2490MF - page 48
Configuration Menu Overview 36 ...
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Konica Minolta 2490MF - page 49
3 Media Handling ...
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Konica Minolta 2490MF - page 50
Print Media 38 Print Media Specifications Media Media Size T ray* Duplex Copy Print Direct Print FA X Inch Millimeter A4 8.2 x 1 1.7 210.0 x 297.0 1/2 Y es Y es Y es Y es Y es B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No Y es Y es Y es No A5 5.9 x 8.3 148.0 x 210.0 1 No Y es Y es Y es No Legal 8.5 x 14.0 215.9 x 355.6 1 No Y es Y es No Y es Letter 8.5 x ...
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Konica Minolta 2490MF - page 51
Print Media 39 Types Before purchasing a l arge quantity of specia l media, do a trial print with the same media and check the print quality . Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer .konicamino lta.com. Plain Paper (Recycled Paper) Use plain paper that ...
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Konica Minolta 2490MF - page 52
Print Media 40 Wet (or damp) " Keep media between 35% and 85% relative humidity . T oner does not adhere well to moist or wet med ia. Layered Adhesive Folded, creased, curled, e mbossed, warped, or wrinkl ed Perforated, three-hol e punch ed, or torn T oo slick, too coarse, or too textured Different in texture (r ...
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Konica Minolta 2490MF - page 53
Print Media 41 DO NOT use thic k stock that is Mixed with any other media in the tray s (as this will cause media misfeed- ing) Envelope Print on the front (address) side only . Some parts of the envelope consist of three layers of p aper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. Y ou can pri ...
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Konica Minolta 2490MF - page 54
Print Media 42 Labels A sheet of labels consists of a face sh eet (the printing su rface), adhesive, and a carrier sheet: The face sheet must follow t he plain paper specification. The face sh eet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface. Y ou can print continuously with label sheets. ...
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Konica Minolta 2490MF - page 55
Print Media 43 Are precut or perforated Letterhead Y ou can print continuously with letterhea d. However, this could affect the media feed, depending on the media qual ity and p rinting environment. If problems occur , stop the continuous pr inting and print one sh eet at a time. T ry printing yo ur data on a sheet of plain paper first to check ...
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Konica Minolta 2490MF - page 56
Print Media 44 Use postcards that are Approved f or laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforat ed Preprinted or multicolored " If the postcard is warped, press on the warped area before putting it in T ray 1. Folded or wr inkled Transparency " Do not ...
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Konica Minolta 2490MF - page 57
Print Media 45 " If you have problems feedin g 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems. " Always first test a small qua ntity of a particular type of transp arency . Use transparencies that are Approved for lase ...
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Konica Minolta 2490MF - page 58
Print Media 46 Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific image- able area, the maximum area o n which the machine can print clearly and with- out distortion. This area is su bject to b oth hardware limits (the physical media siz ...
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Konica Minolta 2490MF - page 59
Loading Media 47 Loading Media T ake of f the top and bottom sheets of a ream of the media. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray . " Do not fan transparencies. Note Although this machi ne was designed for printing on a wide range of media types, it is not intende ...
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Konica Minolta 2490MF - page 60
Loading Media 48 " When loading Legal-sized paper in T ray 1, open the front panel of T ray 1. 2 3 Face up ...
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Konica Minolta 2490MF - page 61
Loading Media 49 " Do not load paper above the M mark. Up to 200 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time. 4 5 ...
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Konica Minolta 2490MF - page 62
Loading Media 50 Other Media When loading media other than plain paper , set the media mode (for exam- ple, Envelope, Labels, Thick S tock, or T ransparency) in the driver for opti- mum print quality . Loading Envelopes 1 2 ...
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Konica Minolta 2490MF - page 63
Loading Media 51 3 " Before loadin g enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of th e flaps are firmly pressed; other- wise the envelopes may become wrinkled or a media misfeed may occur . " Up to 10 envelopes can be loaded into the tray at one time. " For envelopes w ...
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Konica Minolta 2490MF - page 64
Loading Media 52 5 6 " Before printing on enve- lopes, be sure to perform steps 6 through 1 1. " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to gentl y close the ADF first, then release the scanner unit. ...
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Konica Minolta 2490MF - page 65
Loading Media 53 7 " Be careful not to touch the plate on the back of the scanner unit. 8 " Do not touch the transfe r belt. ...
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Konica Minolta 2490MF - page 66
Loading Media 54 " If there is media in the output bin, remove it. " Before opening the engine cover , be sure to fold up the output bin. 9 ...
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Konica Minolta 2490MF - page 67
Loading Media 55 10 ...
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Konica Minolta 2490MF - page 68
Loading Media 56 11 " Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to their original positions. ...
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Konica Minolta 2490MF - page 69
Loading Media 57 Loading Labels/Postcard/Thick Stock/Transparenc y/ Glossy media 1 2 3 " Up to 50 sheets can be loaded into the tray at one time. Face up ...
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Konica Minolta 2490MF - page 70
Loading Media 58 4 5 ...
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Konica Minolta 2490MF - page 71
Loading Media 59 Tray 2 " Only plain paper can be loaded in T ray 2. Loading Plain Paper 1 2 ...
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Konica Minolta 2490MF - page 72
Loading Media 60 3 4 5 " Do not load ab ove the 100% line. Up to 500 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time. Face up 100% 75 50 ...
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Konica Minolta 2490MF - page 73
Loading Media 61 6 7 ...
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Konica Minolta 2490MF - page 74
About Duplex P rinting 62 About Duplex Printing Y ou should verify tha t the duplex option is p hysically installed on the machine to successfully duple x the job. Check your application to determine how to set you r margins for duplex printing. Note Only plain paper , 60–90 g/m 2 (16–24 lb bond), can be autoduplexed. See “Spec ifications” ...
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Konica Minolta 2490MF - page 75
About Duplex Printing 63 Booklet If “Left Binding” is selected, the pages can be folded as a left-bound booklet. If “Right Binding” is selected, the pages can be folded as a right-bound booklet. 1 1 2 3 3 3 1 1 2 ...
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Konica Minolta 2490MF - page 76
Output Bin 64 Output Bin All printed media is output to the face-d own output bin. Th is tray has a capac- ity of approximately 100 sheets (A4/Letter) of 80 g/m 2 (22 lb) media. " If the media is stacked too high in the output bin, your machine may experience media misfeeds, excessive media curl, or static buildup. " Remove transp ...
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Konica Minolta 2490MF - page 77
Output Bin 65 " When printing on postcards, make sure that the output bi n is horizont al. If the output bin is slanted while printing, the postcards may be curled and an error message may appea r before the output bin contains 10 sheets. In addition, the ou tput bin extension can be pulled out to two different positions. Use the appropria ...
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Konica Minolta 2490MF - page 78
Media Storage 66 Media Storage Keep media on a flat, level surface in its original wrapper unti l it is time to load it. Media that has been stored for a lon g time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper , place it in its original pack- aging and store in a cool, dark place ...
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Konica Minolta 2490MF - page 79
Original Media 67 Original Media Specifications Documents that can be Placed on the Origin al Glass The following types of documents can be placed on the original glass. Observe the following precautions whe n placing a document on the original glass. Do not place objects weighing more than 3 kg (6 .6 lb) on the original glass; otherwise the gl ...
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Konica Minolta 2490MF - page 80
Original Media 68 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes ...
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Konica Minolta 2490MF - page 81
Loading a Document to be Copied 69 Loading a Document to be Copied Placing a Document on the Original Glass 1 2 " Align the document with the arrow on the left side toward the rear of the machine. Document ...
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Konica Minolta 2490MF - page 82
Loading a Document to be Copied 70 3 Loading a Document into the ADF 1 " Before loading a docu- ment into the ADF , check that no document pages remain on the original glass. 2 Document ...
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Konica Minolta 2490MF - page 83
4 Using the Printer Driver ...
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Konica Minolta 2490MF - page 84
Selecting Printer Dr iver Options/Defaults 72 Selecting Printer Driver Options/Defaults Before you start working with your mach ine, you are advised to verify and, if necessary , change the default printer driver settings. Al so, in case you h ave options installed, you should “declare” the options in the printer driver . 1 Choose the driver ? ...
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Konica Minolta 2490MF - page 85
Selecting Printer Driv er Options/Defaults 73 10 Click OK to exit from the Prop erties dialog box. ...
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Konica Minolta 2490MF - page 86
Uninstalling the Printer Driver 74 Uninstalling the Printer Driver This section describes how to uninst all the magicolor 2490M F printer driver if necessary . 1 From the Start (Window s XP/Server 2003: start ) menu, choose Pro- grams (Window s XP/Server 2003: All Programs ), KONICA MINOL T A , magicolor 2490 MF , and then Uninst all . 2 In the Uni ...
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Konica Minolta 2490MF - page 87
Printer Driver Settings 75 Printer Driver Settings Common Buttons The buttons described below appear on ea ch tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dial og box without saving any changes made. Apply Click to save all changes without exiting the Properties di alog box. " ...
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Konica Minolta 2490MF - page 88
Printer Driver Settings 76 Printer View Click the button to display an image of the printer in the figure area. " This button does not appear on the Ve r s i o n tab . Watermark View Click this button to display a preview of the watermark. " This button appears only when the Watermark tab is selected. Quality View Click this butto ...
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Konica Minolta 2490MF - page 89
Printer Driver Settings 77 Layout Tab The Layout T ab allows you to Print several pages of a document on the same page (N-up printing) Rotate the print image 180 degrees S pecify Double-Si ded printing S pecify booklet printing S pecify image shift settings Overlay Tab " Be sure to use overlays with print j obs with a m ...
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Konica Minolta 2490MF - page 90
Printer Driver Settings 78 S pecify the resolution for the printout Device Options Setting Tab The Device Opt ions Setting tab all ows you to Automatically identify installed options Activate Tray 2 and/or the duple x option Enter the user name that is sent with the print job(s) Version Tab The V ersion T ab allows you to view i ...
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Konica Minolta 2490MF - page 91
5 Using Direct Print ...
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Konica Minolta 2490MF - page 92
Camera Direct Photo Printing 80 Camera Direct Photo Printing If a digital came ra with PictBridge (1.0 or later) is conn ected to the machine via the USB Host Port, images stored on the digital camera can be printed directly on the machine. " The following features are not supported with Camera Di rect Photo Printing. • DPOF AUTOPRINT im ...
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Konica Minolta 2490MF - page 93
Camera Direct Photo Printing 81 2 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port. " A USB cable is not included with the machine and must be purchased separately , if not supplied with your digital camera. 3 From the digital camera, specify the image(s) that you wish to print and the desired n ...
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Konica Minolta 2490MF - page 94
Camera Direct Photo Printing 82 ...
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Konica Minolta 2490MF - page 95
6 Using the Copier ...
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Konica Minolta 2490MF - page 96
Making Basic Copies 84 Making Basic Copies This section contains descriptions of the basic copy operation proced ure and the functions that are frequently used when making copies, such as specify- ing the zoom ratio and the copy density . " If the Fax key or Scan key light s up in green whi le copying, press the Copy key . " Chang ...
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Konica Minolta 2490MF - page 97
Making Basic Copies 85 2 S pecify the desired copy settings. " For details on specifying the copy quality , refer to “Specifying the Copy Quality” on page 85. For details on specifying the zoom ratio , refer to “Specifying th e Zoom Ratio” on page 85. For details on selecting the copy density , refer to “Selecting the Copy Densit ...
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Konica Minolta 2490MF - page 98
Making Basic Copies 86 Selecting a Preset Zoom Ra tio 1 Press the Reduce/Enlarge key until the desired zoom ratio is selected. " The zoom ratio changes in the following orde r with each press of the Reduce/Enlarge key . When USER SETTING/PRESET ZOOM is set to METRIC: 1.15 → 1.41 → 2.00 → 0.50 → 0.70 → 0.81 When USER SETTING/PRESE ...
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Konica Minolta 2490MF - page 99
Making Basic Copies 87 Selecting the Copy Density " If [A] is displayed, press the Light/Dark key twice to specify the copy density . 1 Press the * or ) key to select the desired copy density . As the indicator is moved to the righ t, the density becomes darker. As the indicator is moved to the left, the density becomes lighter . " ...
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Konica Minolta 2490MF - page 100
Making Advanced Copies 88 Making Advanced Copies This section contains descriptions of se tting 2in1 copying, ID card copying, duplex (Double-Side d) copying, and collated copying. " 2in1 copying, duplex (Double-Sided ) copying, ID card copying and collated copying cannot be combined . Setting 2in1 Copying If 2in1 copying is set, two docum ...
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Konica Minolta 2490MF - page 101
Making Advanced Copies 89 ID Card Copying With ID card copying, the back an d front of a document, such as a certificate, are copied at full size on a single sheet of paper . " When ID card copying is set, the zoom ratio canno t be changed. " ID card copying can only be performed from the original glass. Align the document with th ...
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Konica Minolta 2490MF - page 102
Making Advanced Copies 90 4 Press the * or ) key to select ON , and then press the Menu/Select key . 5 T o print color copies, press the Start - Co l or key . T o print monochrome copies, press the St art-B&W key . Scanning of the document begins. 6 When NEXT PAGE appears, position the back side of the do cument at the same location as the fr o ...
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Konica Minolta 2490MF - page 103
Making Advanced Copies 91 Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF If duplex (Double-Sided) copying is se t, copies can be printed on both sides of the media. " The duplex o ption must be installed in order to set du plex (Dou- ble-Sided) copying. 1 Press the Functio n key . 2 Press the + or , key to ...
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Konica Minolta 2490MF - page 104
Making Advanced Copies 92 Duplex (Double-Sided) Copying From the Original Glass Duplex (Double-Sided) co pying can be performed eithe r from the original glass or from the ADF . The description for duplex (Double-Sided ) copying with the original glass is provided below . 1 Position the document on the original glass. " For det ails on pos ...
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Konica Minolta 2490MF - page 105
Making Advanced Copies 93 Setting Collated Copying If collated copying is set, multiple sets of copies can be printed from a multi-page document. " With coll ated copying, l oad the document into the ADF . Collat ed copy- ing cannot be performed by using the original glass. 1 Press the Collate key . appears in the message window . &quo ...
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Konica Minolta 2490MF - page 106
Making Advanced Copies 94 ...
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Konica Minolta 2490MF - page 107
7 Using the Scanner ...
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Konica Minolta 2490MF - page 108
Making Basic Scans 96 Making Basic Scans Scanning via USB Scanning can be performed from a TWAIN-compatible application. " T o scan via the network, press the Scan key . For details, refer to “Basic Scan to Email Operation” on page 99 1 Position the document to be scanned. " For det ails on positioning the documen t, refer to ...
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Konica Minolta 2490MF - page 109
Making Basic Scans 97 Scanner Driver Settings Original Size S pecify the original size. Scan Type S pecify the scan type. Resolution S pecify the resolution. Scanning mode Select Auto or Manual . When Manual is selected, settings can be specified for Rotation type , Brightness/Contrast , Sharp , Curves , Levels , Color Balance and Hue /Satura tion ...
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Konica Minolta 2490MF - page 110
Making Basic Scans 98 Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window . Help Displays the Help. ...
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Konica Minolta 2490MF - page 111
Basic Scan to Email Operation 99 Basic Scan to Email Operation With a scan to email operation, documents are sent via a mail server . " In order to pe rform this operatio n, the network setting and the email setting must have already been specified. For details, refer to “NET- WORK SETTING Menu” on page 33 and “E-MAIL SETTING Menu” ...
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Konica Minolta 2490MF - page 112
Basic Scan to Em ail Operation 100 " For details on specifying the recipient, refer to “Spe cifying a Recipie nt” on page 104. " By specifying one TO address and 124 CC ad dresses, a total of 125 recipients can be specified. " Email addresses specified after the Scan key is pressed are set as scan to email recipients. ...
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Konica Minolta 2490MF - page 113
Basic Scan to Email Operation 101 11 Using the * and ) keys, select “ADF”. " T o change the size of the scanned image, press the , key . For information on changing the size, refe r to “Changing the Scanned Image Size” on page 108. 12 Press the Star t key . Scanning st arts, and then the scan data is sent to the recipient s. &q ...
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Konica Minolta 2490MF - page 114
Basic Scan to Em ail Operation 102 – Using the phone book function " For details on specifying the recipient, refer to “Spe cifying a Recipie nt” on page 104. " By specifying one TO address and 124 CC ad dresses, a total of 125 recipients can be specified. " Email addresses specified after the Scan key is pressed ar ...
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Konica Minolta 2490MF - page 115
Basic Scan to Email Operation 103 13 When scanning a d ocument containing several pages, place the next page on the original glass when the message “NEXT P AGE?” appears, and then press the Menu Select key . – Repeat step 14 until all of the pages in the document have been scanned. 14 Press the Star t key . T ransmission start s. " T ...
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Konica Minolta 2490MF - page 116
Specifying a Recipient 104 Specifying a Recipient The recipients can be specified in any of the follow ing ways. Direct input: Directly enter the email address. Using a one-touch di al key: S pecif y a recipient registered with a one-touch dial key . Using speed dial numbers: S pecify a recipient registered with a spee d dial number . ? ...
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Konica Minolta 2490MF - page 117
Specifying a Recipient 105 " If the one-touch dial key that is pr essed is no t registered with an email address, the message “NOT E-MAIL ADDRESS” ap pears. In addition, if the one-touch dial key that is pressed is not registered with a recipi- ent, the message “NOT REGISTERED !” appears. Press a one-to uch dial key registered with ...
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Konica Minolta 2490MF - page 118
Specifying a Recipient 106 Using the Search Functi on of the Phone Book If a recipient is registered with a one- touch dial key and a spe ed dial number , the recipient can be found by using the List or Search function of the phone book. Follow the procedure d escribed below to search using the Search fun ction of the phone book. 1 Press the Speed ...
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Konica Minolta 2490MF - page 119
Changing the Scan Mode Settings 107 Changing the Scan Mode Settings The scan mode settings, such as the data format and compression encoding method, can be changed from the scre en for selecting the resolution. If the settings are not changed, sca n data will be sent using the defau lt scan mode settings. " For more details, refer to “SC ...
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Konica Minolta 2490MF - page 120
Changing the Scanned Image Size 108 Changing the Scanned Image Size The setting for the size of the scan im age can be changed from the screen for selecting the do cument mode. 1 Press the , key in the screen for selecti ng the document mode (“ADF” or “BOOK”). 2 Using the * and ) keys, select the scan size, and then press the Menu Select ke ...
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Konica Minolta 2490MF - page 121
Registering Recipients 109 Registering Recipients About the E-mail RE GISTRATION Function Frequently used E-ma il addresses can be registered with the FAX REGIS- TRA TION function so that the E-mail address can be easily accessed. In addition, this reduces input errors. The following registrati on methods are available: One-touch dial: Register ...
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Konica Minolta 2490MF - page 122
Registering Recipients 110 " If the one-touch dial key that is pr essed is already registered with a recipient, the message “REGISTERED!” appears. Press the Menu Select key , and then press a one-to uch dial key with no recipient reg- istered. 5 Enter the name of the one-touch dial to be p rogrammed, and then p ress the Menu Select key ...
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Konica Minolta 2490MF - page 123
Registering Recipients 111 " If a one-touch dial key programmed with a group of e-mail addresses is pressed, the message “GROUP” a ppears in the u pper-right corner of the screen. T o delete the group, press the Cancel/C Key . " T o change group dialin g, refer to “Changing/Deleting Group Dia ling Information” on page 1 15 ...
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Konica Minolta 2490MF - page 124
Registering Recipients 112 1 Press the Menu Select key , then the , key three times. 2 Check that the F AX REGISTRA TION screen appears, then press the Menu Select key , and then press , key . 3 Check that the SPEED DIAL scre en appears, and then press the Menu Select key . 4 Using the keypad, enter the 3-digit speed dial number (ex. 01 1) that you ...
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Konica Minolta 2490MF - page 125
Registering Recipients 113 2 Check that the F AX REGISTRA TION screen ap pears, then press the Menu Select key , and then press the , key . 3 Check that the SPEED DIAL screen appears, and t hen press the Menu Select key . 4 Using the keypad, enter the spe ed dial number tha t you want to change or delete. 5 Press the Cancel /C key . 6 Using t he * ...
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Konica Minolta 2490MF - page 126
Registering Recipients 114 1 Press the Menu Select key , then the , key three times. 2 Check that the F AX REGISTRA TION screen appears, then press the Menu Select key , and then press the , key twice. 3 Check that the GROUP D IAL screen appears, and then press the Menu Select key . 4 Press the one-touch dial key that you want to program. " ...
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Konica Minolta 2490MF - page 127
Registering Recipients 115 9 T o program other group diali ng, press the one-touch di al key , and then repeat the procedure starting from step 5. OR T o finish the procedure a nd return to the Scan mode screen, conti nue pressing the Cancel/C key until the Scan mode screen is disp layed. Changing/Deleting Group Dialing Information The registered g ...
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Konica Minolta 2490MF - page 128
Registering Recipients 116 ...
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Konica Minolta 2490MF - page 129
8 Replacing Consumables ...
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Konica Minolta 2490MF - page 130
Replacing the Toner Cartridge 118 Replacing the Toner Cartridge Note Failure to f ollow instructions as outlined in this manual could result in voiding your warranty . Y our machine uses four toner cartrid ges: black, yellow , magenta, and cyan. Handle the toner cartridges carefull y to avoid spilling toner inside the ma chine or on yourself. & ...
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Konica Minolta 2490MF - page 131
Replacing the Toner Cartridge 119 When replacing a toner cartridge, refer to the followi ng table. For optimum print quality and performance, use o nly approved KONICA MINOL T A toner cartridges for your specific machine type , as listed in the table below . If you open the engine cover , you can find your machin e type and the toner car- tridge pa ...
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Konica Minolta 2490MF - page 132
Replacing the Toner Cartridge 120 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry lo cation away from su nlight (due to h eat). The maximum storage temperature is 35 ° C (95 ° F) and the ma ximum storage humi dity is 85% (nonco ndensing) . If the toner cartridge is mo ved from a cold place to ...
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Konica Minolta 2490MF - page 133
Replacing the Toner Cartridge 121 To Replace a Toner Cartridge Note Be careful not to sp ill toner while re placing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When a toner cartridge becomes empty , the messages X TONER EMPTY and CHANGE X TONER ( X indicates the toner color) alterna tely appear . Fol- low the ...
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Konica Minolta 2490MF - page 134
Replacing the Toner Cartridge 122 " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to gentl y close the ADF first, then release the scanner unit. 4 " Be careful not to touch the plate on the back of the scanner unit. ...
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Konica Minolta 2490MF - page 135
Replacing the Toner Cartridge 123 5 " Do not touch the transfe r belt. " If there is media in the output bin, remove it. " Before opening the engine cover , be sure to fold up the output bin. ...
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Konica Minolta 2490MF - page 136
Replacing the Toner Cartridge 124 6 " Y ou can identify the toner cartridge by the color of the handle and by the let- ter molded into the han- dle: C (cyan), M (magenta), Y (yellow) and K (black). 7 " Do not manual ly rotate the toner cartridge ca rou- sel. In addition, do not rotate the carousel with force; otherwise it may be d ...
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Konica Minolta 2490MF - page 137
Replacing the Toner Cartridge 125 9 " Do not touch or scratch the toner roller. 10 " Before inserting the toner cartridge, make sure that the color of the toner car- tridge to be installed is the same as the l abel on the toner cartridge carou- sel. 11 ...
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Konica Minolta 2490MF - page 138
Replacing the Toner Cartridge 126 12 " Before closing the engine cover , be sure to close the front cover . The front cover cannot be closed afte r the engine cover is closed. 13 14 " When the scanner unit is closed, the black toner cartridge automatically moves so that it can be replaced. With each press of the TC Change key , th ...
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Konica Minolta 2490MF - page 139
Replacing the Toner Cartridge 127 15 Press the Stop/Reset key . The message is erased from the message window , and machine is reset so that it can conti nue printing. " If no operation is performed for more than 30 seconds after the scanner unit is closed, the machine is au tomatically reset so that it can print. " The machine mu ...
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Konica Minolta 2490MF - page 140
Replacing the Drum Cartridge 128 Replacing the Drum Cartridge When the drum cartridge reaches the end of its service l ife, the messages DRUM LIFE END and CHANGE DRUM alternately appear . Follow the pro- cedure described b elow to replace the drum cartridge. 1 " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to g ...
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Konica Minolta 2490MF - page 141
Replacing the Drum Cartridge 129 2 " Be careful not to touch the plate on the back of the scanner unit. 3 " Do not touch the transfe r belt. ...
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Konica Minolta 2490MF - page 142
Replacing the Drum Cartridge 130 " If there is media in the output bin, remove it. " Before opening the engine cover , be sure to fold up the output bin. 4 Note Dispose of the used drum ca rtridge according to your local regulations. Do not burn the drum cartridge. ...
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Konica Minolta 2490MF - page 143
Replacing the Drum Cartridge 131 5 " Do not touch the OPC drum on the drum car- tridge. 6 7 New drum cartridge ...
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Konica Minolta 2490MF - page 144
Replacing the Drum Cartridge 132 8 " The machine must complete a calibr ation cycle (less than 2 minutes) after a toner cartridge has been re placed. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed. ...
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Konica Minolta 2490MF - page 145
9 Maintenance ...
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Konica Minolta 2490MF - page 146
Maintaining the Machine 134 Maintaining the Machine CAUTION Read all caution and warning lab els ca refully , making sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the bo dy . Handle the machine with care to preserve its life. Abuse handl ing may cause damage a ...
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Konica Minolta 2490MF - page 147
Maintaining the Machine 135 Do not cover the machine immediately after using it. Turn it of f and wa it until it co ols down. Do not leave th e machine’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the machine’s covers during printin g. Do not tap media st a ...
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Konica Minolta 2490MF - page 148
Cleaning the Machine 136 Cleaning the Machine CAUTION Be sure to turn off the machine and unplug the po wer cord before cleaning. " Use a soft, dry cloth only . Exterior Control Panel V entilation Grill Machine Exterior Filter Original Cover Pad Original Glass ...
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Konica Minolta 2490MF - page 149
Cleaning the Machine 137 Interior Cleaning the Media Feed Roller and Laser Lens 1 " The scanner un it cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. ...
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Konica Minolta 2490MF - page 150
Cleaning the Machine 138 2 " Be careful not to touch the plate on the back of the scanner unit. 3 " Do not touc h the transfer belt. ...
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Konica Minolta 2490MF - page 151
Cleaning the Machine 139 " If there is media in the output bin, remove it. " Before opening the engine cover , be sure to fold up the output bin. 4 ...
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Konica Minolta 2490MF - page 152
Cleaning the Machine 140 Note Position the removed drum cartr idge as shown in the il lustration at the ri ght. Be sure to keep the drum cartridge horizont al and place it where it will not become dirty . Do not leave the dr um cartridge removed for more than 15 minutes, and do no t place the remo ved drum cartridge in a location where it would be ...
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Konica Minolta 2490MF - page 153
Cleaning the Machine 141 6 7 BOTTOM VIEW Laser lens ...
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Konica Minolta 2490MF - page 154
Cleaning the Machine 142 8 9 ...
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Konica Minolta 2490MF - page 155
Cleaning the Machine 143 Cleaning the Duplex Option Feed Rol lers 1 2 3 ...
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Konica Minolta 2490MF - page 156
Cleaning the Machine 144 Cleaning the Media Feed Rollers for Tray 2 1 2 ...
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Konica Minolta 2490MF - page 157
Cleaning the Machine 145 3 4 ...
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Konica Minolta 2490MF - page 158
Cleaning the Machine 146 Cleaning the Media Feed Rollers for the ADF 1 2 3 ...
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Konica Minolta 2490MF - page 159
Storing the Machine 147 Storing the Machine Note If this machine is not to be used for an extended period of time, store it with th e fuser separator levers moved as far back as possible. ...
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Konica Minolta 2490MF - page 160
Storing the Machine 148 ...
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Konica Minolta 2490MF - page 161
10 10 Troubleshooting ...
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Konica Minolta 2490MF - page 162
Introduction 150 Introduction This chapter provides informa tion to aid you in resolving machine prob lems you may encounter , or at least guide you to the proper sou rces for help. Preventing Media Misfeeds page 151 Understanding the Media Path page 152 Clearing Media Misfeeds page 152 Solving Problems with Media Misfeeds page 167 Solving Other Pr ...
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Konica Minolta 2490MF - page 163
Preventing Media Misfeeds 151 Preventing Media Misfeeds Make sure that... Media matches the machine specifications. Media is flat, especial ly on the lead ing edge. The machine is on a hard, flat, level surface. Y ou store media in a dry location away from moistu re and humidity . The output bin is positioned horizont ally when postcards are be ing ...
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Konica Minolta 2490MF - page 164
Understanding th e Media Path 152 Understanding the Media Path Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 2. Document feed tray 3. Document output tray 4. Fuser unit 5. Duplex option 6. T ray 2 (optional) 7. T ray 1 8. T oner cartridge carousel 9. Drum cartridge 10. T ransfer belt uni t 1 1. Output b ...
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Konica Minolta 2490MF - page 165
Clearing Media Misfeeds 153 CAUTION If you get toner in your eyes, wash it out immediately with cool water and consul t a doctor . If, after clearing the media misfeed, the misfeed message in the messa ge window persists, open and close the engine cover . Thi s should clear the mis- feed message. Media Misfeed Messages and Clearing Procedures Media ...
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Konica Minolta 2490MF - page 166
Clearing Media Misfeeds 154 Clearing a Media Misfeed in the Machine 1 " The scanner unit cannot be releas ed if the ADF has been opene d. Be sure to gentl y close the ADF first, then release the scanner unit. ...
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Konica Minolta 2490MF - page 167
Clearing Media Misfeeds 155 2 " Be careful not to touch the plate on the back of the scanner unit. 3 " Do not touch the transfe r belt. ...
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Konica Minolta 2490MF - page 168
Clearing Media Misfeeds 156 " If there is media in the output bin, remove it. " Before opening the engine cover , be sure to fold up the output bin. 4 ...
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Konica Minolta 2490MF - page 169
Clearing Media Misfeeds 157 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to k eep the drum cartridge horizont al and place it where i t will not become dirty . Do not leave the drum cartridge removed for more than 15 minutes, and do not place the remov ed drum cartridge in a location wh ere it would be ...
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Konica Minolta 2490MF - page 170
Clearing Media Misfeeds 158 6 " Always remove the mis- fed media in the feed direction as shown only . 7 ...
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Konica Minolta 2490MF - page 171
Clearing Media Misfeeds 159 8 9 ...
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Konica Minolta 2490MF - page 172
Clearing Media Misfeeds 160 10 11 12 ...
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Konica Minolta 2490MF - page 173
Clearing Media Misfeeds 161 13 " If the paper in T ray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed. 14 15 ...
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Konica Minolta 2490MF - page 174
Clearing Media Misfeeds 162 16 17 18 19 ...
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Konica Minolta 2490MF - page 175
Clearing Media Misfeeds 163 20 ...
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Konica Minolta 2490MF - page 176
Clearing Media Misfeeds 164 Clearing a Media Misfeed from the Duple x Option 1 2 " Always remove the mis- fed media in the feed direction as shown only . 3 ...
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Konica Minolta 2490MF - page 177
Clearing Media Misfeeds 165 Clearing a Media Misfeed from the ADF 1 2 3 ...
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Konica Minolta 2490MF - page 178
Clearing Media Misfeeds 166 4 5 6 ...
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Konica Minolta 2490MF - page 179
Solving Problems wi th Media Misfeeds 167 Solving Problems with Media Misfeeds " Frequent misfeeds in any area indica te that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’ re using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together . T ...
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Konica Minolta 2490MF - page 180
Solving Problems with Media Misfeeds 168 Media is mis- fed in the ADF . The loaded document does not meet the specifications. Load the correc t document. For details on the documents that can be loaded, refer to “Documents that can be Loaded into the ADF” on page 67. The loaded document exceeds the maxi- mum capacity . Load the document so that ...
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Konica Minolta 2490MF - page 181
Solving Problems wi th Media Misfeeds 169 Media i s mis- feeding. Envelopes are facing the wrong way in Tray 1. Load the envel opes in T ray 1 with the flaps fa cing down. If the flaps are on the long edge, load the envelopes with the flap to ward the left of the machine with the fla ps facing down. T ransparencies have collected static elec- trici ...
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Konica Minolta 2490MF - page 182
Solving Other Problems 170 Solving Other Problems " T o order KONICA MINOL T A consumables, go to www .q-shop.com. Symptom Cause Solution Machine power is not on. The power cord is not correctly plugged into the outlet. T urn off the machine, confirm that the power cord is correctly plugge d into the outlet, and then turn on the machine. S ...
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Konica Minolta 2490MF - page 183
Solving Other Problems 171 Images can- not be printed from the digital camera. The digit al camera transfer mode i s not set to PictBridge. Set the digital camera transfer mode to PictBridge. " The machine supports only PictBridge-enabled digital camera. If the pr int settings specified for the digi- tal camera dif fer from the print se tt ...
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Konica Minolta 2490MF - page 184
Solving Other Problems 172 Printing takes too much time. The machine is set to a slow printing mode (for example, thick stock or transpar- ency). It takes more time to print with special media. When using regular paper , make sure that the media type is set properly in the driver . The machine is set to power saving mode. It takes time for printing ...
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Konica Minolta 2490MF - page 185
Solving Other Problems 173 Machine resets or turns off fre- quently . The power cord is not correctly plugged into the outlet. T urn off the machine, confirm that the power cord is correctly plugged into the outlet, an d then turn on th e machine. A system error occurred. Contact T echnical Support with the error information. Y ou are experienc- in ...
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Konica Minolta 2490MF - page 186
Solving Other Problems 174 With N-up on multiple cop- ies, the out- put is incorrect. Both the printer driver and the application have been set for col- lation. For N-up on multiple copies, choose Collate only in the printer driver ’s Basic T ab. Do not set collation in the a pplica- tion. Booklet Lef t and Right Binding out- put is incor- rect. ...
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Konica Minolta 2490MF - page 187
Solving Other Problems 175 The web-based utility cannot be accessed. The PageScope Web Connection Adminis- trator's password is incorrect. The PageScope Web Connectio n Administrator password has a 6-char- acter minimu m and a 16-character maximum. For details of the Page- Scope Web Connection administrator password, refer to the magicolor 249 ...
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Konica Minolta 2490MF - page 188
Solving Problems with Printing Quality 176 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed , or there are blank spots on the printed page. One or more of the toner cartridges may be defective. Remove the toner cartridges and check if any is damaged. The drum cartridge may be defective. Remove the drum cartridge and ...
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Konica Minolta 2490MF - page 189
Solving Problems with Printing Quality 177 Image is too light; there is low image density . Laser lens is di rty . C lean the laser lens. The copy density is set too light. Select a darker copy density . The medi a is moist from humidity . Remove the moist media and replace with new , dry media. There is not much toner left in the car- tridge. Repl ...
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Konica Minolta 2490MF - page 190
Solving Problems with Printing Quality 178 Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the toner cartridges may be defective. Remove the toner cartridges and check for damage. If it is damaged, replace it. The drum cartridge may be defective. Remove the drum cartridge and check f ...
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Konica Minolta 2490MF - page 191
Solving Problems with Printing Quality 179 Irregular print or mot- tled image appears. The medi a is moist from humidity . Adjust the humidity in the media stor- age area. Remove the moist media and replace it with new , dry media. Unsupported media (wrong size, thick- ness, type, etc.) is being used. Use KONICA MINOL T A-approved media. See “S p ...
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Konica Minolta 2490MF - page 192
Solving Problems with Printing Quality 180 There are toner smudges or residual images. One or more of the toner cartridges are defective or in stalled incorrectly . Remove the toner cartridges and check for damage. If it is damaged, replace it. The fuser separator levers are adjus ted for envelope printing. Return the fuse sepa rator leve rs to the ...
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Konica Minolta 2490MF - page 193
Solving Problems with Printing Quality 181 Image defects. The laser lens is dirty . Clean the laser lens. A toner cartridge may be leaking. Remove the toner cartridges an d check for damage. If it is damaged, replace it. A toner cartridge may be defective. Remove the toner cartridge with the color causing the abnorma l image. Replace it with a new ...
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Konica Minolta 2490MF - page 194
Solving Problems with Printing Quality 182 If the problem is not resolved, even after all of the above have been per- formed, contact T echnical Support with the error information. For contact information, refer to the Need Assistance sheet. Line art does not print in color . The line art setting for 2400 x 600 dpi requires Color Match- ing to be t ...
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Konica Minolta 2490MF - page 195
Status, Error, and Service Messages 183 Status, Error, and Service Messages S tatus, error , and service messages are disp layed in the message window . They provide information about your machine an d help you locate many prob- lems. When the conditi on associated with a displayed message has changed, the message is cleared from the window . Statu ...
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Konica Minolta 2490MF - page 196
Status, Error, an d Service Messages 184 Error Messages " For details on fax error messages, refer to the magicolor 2490MF Fac- simile User ’s Guide. This message... means... Do this... :EMPTY T ray 1 or Tray 2 ran out of paper . Load media into the specified tray . TEXT x1.00 1 ä [A] ü # XXX Warn Fax A fax error occurred while an oper ...
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Konica Minolta 2490MF - page 197
Status, Error, and Service Messages 185 DOCUMENT COVER OPEN (Displaying alternately) CLOSE DOCUMENT COVER The documen t is loaded into the ADF , but the ADF is open. Close the ADF . DRUM (Displaying alternately) END The drum cartri dge has reached the end of its service life. Replace the drum car- tridge. DRUM (Displaying alternately) LOW The drum ...
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Konica Minolta 2490MF - page 198
Status, Error, an d Service Messages 186 *JOB CANCELED* While a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document was scanned or the data could not be sent. Theref ore, the scan job was auto- matically canceled. T urn the machine off, and then, after waiting a few s ...
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Konica Minolta 2490MF - page 199
Status, Error, and Service Messages 187 NO DUPLEX PAPER Duplex (Dou- ble-Sided) printing is specified, but no paper compatible with duplex (Dou- ble-Sided) printing is loaded. Load paper compati- ble with du plex (Dou- ble-Sided) printing. Only plain and letter- head paper are com- patible with duplex (Double-Sided) print- ing. *NO NETWORK SETTING* ...
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Konica Minolta 2490MF - page 200
Status, Error, an d Service Messages 188 PAPER EMPTY (Displaying altern ately) LOAD PAPER(XX) T ray X (T ray 1 or T ray 2) ran out of paper . Load paper into the specified paper tray . PAPER JAM (Displaying altern ately) OPEN DUPLEX COVER Media has misfed in the duplex option. Locate and remove the misfeed. PAPER JAM (Displaying altern ately) OPEN ...
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Status, Error, and Service Messages 189 SET ORIGINAL TO ADF 2in1 or collated copying is speci - fied, but the docu- ment is not loaded into the ADF . Load the document into the ADF . 2in1 and collated copying can only be used with a document loaded into the ADF . X TONER (Displaying alternately) EMPTY T oner cartridge X has become empty . (This mes ...
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Status, Error, an d Service Messages 190 X TONER EMPTY (Displaying altern ately) CHANGE X TONER The X toner car- tridge is empty . (This message appears if 8 TONER EMPTY STOP on the MACHINE SET- TING menu is set to ON .) Replace the to ner car- tridge. TONER LIFE END (Displaying altern ately) CHANGE X TONER The X toner car- tridge is empty . Replac ...
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Status, Error, and Service Messages 191 Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer . If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider . This service message... m ...
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Status, Error, an d Service Messages 192 ...
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11 11 Installing Accessories ...
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Introduction 194 Introduction Note Any damage to the machine cau sed by the use of accessor ies not manufactured o r supported by KONICA MINO L T A will void your warranty . This chapter provide s information about the following a ccessories. Note Installing accessories always requires that the machin e and accessories are turn ed off and unplugged ...
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Duplex Option 195 Duplex Option Duplex (Double-Sided) printing c an be performed automatically with the duplex option installed. Installing the Duplex Option 1 ...
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Duplex Option 196 2 " Be sure to remove the tape. 3 " Before installing the duplex option, open the duplex cover and check that the knob is posi- tioned vertically . Af ter checking the knob, close the cover . ...
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Duplex Option 197 4 5 " Since the duplex optio n is not yet secured to the machine, hold the duplex option in place when opening its cover . ...
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Duplex Option 198 6 " Make sure that both knobs are securely locked. 7 ...
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Tray 2 199 Tray 2 Up to 500 sheets of A4/Letter-size paper can be loaded in T ray 2. Installing Tray 2 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accid ental spills. 1 ...
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Tray 2 200 2 " Be sure to place T ray 2 on a level surface. ...
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A Appendix ...
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Technical Specifications 202 Technical Specifications T ype Desktop (4-cycle lase r color printer-based all-in-one) Document holder S tationary Photoconductor OPC Printing system 2 laser diodes and polygon mi rror Electro photographic method Developing system Mono-component toner de veloping Fusing system Heat ed roller system Resolution 2400 dpi ? ...
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Technical Specifications 203 Media sizes T ray 1 (Mu ltipurpose Cassette) Media width: 92 to 216 mm (3.6 to 8.5") Media length: 148 to 356 mm (5.9 to 14.0") T ray 2 (Optional ) A4/Letter Paper/Media Plain paper (60 to 90 g/m²; 16 to 24 lb bond) Recycled paper (60 to 90 g/m²; 16 to 24 l b bond) T ransparency Envel ...
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Technical Specifications 204 Acoustic Noise Copying: 52 dB or less 57 dB or less (with ADF) S tandby: 39 dB or less External dimensions He ight: 531 mm (20.9") Width: 528 mm (20.8") Depth: 475 mm (18.7") (with Tray 1 closed) Weights Machine: Approximately 33 kg (70.5 lb) (excluding the dust cover) T oner cartridge: – S tand ...
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Technical Specifications 205 Consumable Life Expectancy Chart User-Replaceable Service-Replaceable Item Average Life Expectancy (in Simplex Pages) T oner cartridge At 5% coverage , using A4/Letter plain paper St arter in-box Cartridge = 1,500 pages (Y , M, C) (Continuous) 4,500 pages (K) (Continuous) Replacement Cartridge = S tandard-capacity: 1,50 ...
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Entering Text 206 Entering Text When specifying the user name or programming the recipient name with one-touch dial keys, l etters, accented characters, numbe rs and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols. List of characters available with each key of the keypad Entering Fax Numbers * T o display ...
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Konica Minolta 2490MF - page 219
Entering Text 207 Entering Names Entering Email Addresses Keypad Key A vailable c haracters [1] [A] 1 1 .,'?¿!¡"1-()@/:;_ 2 2 ABC2abcÆÇàáâãäåæç 3 3 DEF3defÐèéêëð 4 4 GHI4ghiìíîï 5 5 JKL5jkl€£¢ 6 6 MNO6mnoØŒñòóôõöøœº 7 7 PQRS7pqrsß$ 8 8 TUV8tuvùúûü 9 9 WXYZ9wxyzÞýþ 0 0 (space)0 # # *+×÷=#%& ...
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Entering Text 208 Changing Input Mode Each press of the key switches t he inp ut mode between numbers and let- ters. [1]: Numbers can be typed in. [A]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Of fice” as an example. 1 Press the key to change the inp ut mode so that letters can be ...
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Entering Text 209 Correcting Text And Input Precautions T o erase all entered text, hold down the Cancel/C key . T o delete only part of the entered text, use the * and ) keys to move the cursor (_) to the chara cter that you want to delete, an d then press the Cancel/ C key . If multiple characters are assign ed to a single key , “OK ...
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Our Concern for Environmental Protection 210 Our Concern for Environmental Protection As an ENERGY ST AR ® Partner , we have determined that this machine me ets the ENERGY ST AR Guidelines for energy efficiency . What is an ENERGY STAR product? An ENERGY ST AR product has a special feature that allows it to automati- cally switch to a “low-power ...
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Konica Minolta 2490MF - page 223
Index 211 Index Numerics 2in1 88 A Accessories Duplex option 19 5 Tray 2 199 B Basic tab 76 C Collate 93 Configuration menu 21 Consumables Drum cartridge 128 Toner cartridge 118 Control panel 10 Copy 2in1 88 Collate 93 Copy density 87 Duplex 91 ID card copy 89 Quality 85 Select media tray 87 Zoom ratio 85 Copy density 87 D Device Options Setting ta ...
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Konica Minolta 2490MF - page 224
Index 212 E Entering text 206 Correcting te xt 209 Input mode 208 Input precautions 209 Entering, direct 104 Envelope 41 G Glossy Media 45 I ID card copy 89 Imageable area 46 Input mode 208 Installation precaution s 2 K Key operation 206 L Labels 42 Layout tab 77 Letterhead 43 Loading docu ment 69 Loading print media 47 M Machine Parts 3 Main scree ...
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Index 213 Q Quality 85 Quality tab 77 R Replace Drum cartridge 128 Toner cartridge 118 S Scan 96 TWAIN driver 97 Scan mode settings 107 Scan to email Basic scan to email operati on 99 Scanned i mage size 108 Scanner driver 97 Select medi a tray 87 Service messages 191 Specifying a recipient 104 Direct entering 104 One-touch dial key 10 4 Speed dial ...
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Index 214 ...
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