Manual Planar PD520

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  • Planar PD520 - page 1

    PD520 Full-HD Flat-Panel Display Owner’s Operating Manual www.planarhomethe ater.com ...

  • Planar PD520 - page 2

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    Planar PD520 Owner’s Operating Manual iii PREL I MINA R Y ONE YEAR LIMITED WARRANTY For Flat-Panel LCDs Congratulations on your purchase of a Planar video product and welcome to the Planar family! With proper installation, setup and care, you should en joy many years of unparalleled vi deo performance. This is a LIMITED WARRANTY as defined in the ...

  • Planar PD520 - page 4

    iv Planar PD520 Owner’s Operating Manual PREL I MINA R Y Planar limits its obli gations under any implied warranties under state laws to a period not to exceed the warranty period. There are no express warranties. Planar al so ex cludes any obligation on it s part for incidental or consequential damages related to t he failure of this pr oduct to ...

  • Planar PD520 - page 5

    Planar PD520 Owner’s Operating Manual v PREL I MINA R Y To locate the name and address of the nearest Planar Au thorized Service Center, or for additional in formation about this Limited Warrant y, please call or write: Planar Systems, Inc. 1195 NW Compton Drive Beaverton, OR 97006-1992 Ph: (503) 748-5799 Fax: (503) 682-9441 Toll Free: (866) PLAN ...

  • Planar PD520 - page 6

    vi Planar PD520 Owner’s Operating Manual PREL I MINA R Y Thank you for your purchase of this quality Planar prod uct! For best perform ance, please read this manual carefully as it is your guide through the menus and operation. CAUTION To turn off main pow er, be sure to remove the plugs fr om pow er outlets. The power outlet socket should be ins ...

  • Planar PD520 - page 7

    Planar PD520 Owner’s Operating Manual vii PREL I MINA R Y Manufacturer’s Name: Planar Systems, Inc. Manufacturer’s Address: 1195 NW Co mpton Drive, Beaverton, OR 97006 hereby declares that the products Model Numbers: PD520 conform with the pro visions of: Council Directive 2004/108/EC on Electromagnet ic Compatibility; EN 55022 “Limits and ...

  • Planar PD520 - page 8

    viii Planar PD520 Owner’s Operating Manual PREL I MINA R Y NOTE: This equipment has b een tested and found to comp ly with the l imits for a Class B dig ital device, pursua nt to Part 15 of the FCC Rules. These limit s are designed to provi de reasonable pr otection against harmful interference in a res idential install ation. This equipment gen ...

  • Planar PD520 - page 9

    Planar PD520 Owner’s Operating Manual ix 1. Table of Contents PREL I MINA R Y ONE YEAR LIMITED WARRANTY ............. ........... .............. .............. .............. ........... ......... iii Safety Precautions ............ .............. .............. ............ .............. .............. .............. .......... vi Compliance In ...

  • Planar PD520 - page 10

    x Planar PD520 Owner’s Operating Manual PREL I MINA R Y 4. Operation ............ .............. ........... .............. .............. .............. ........... .............. ....... 23 Turning on the Power ....... ................................... ............................ ........................ 23 Changing the OSD Language ........ ...

  • Planar PD520 - page 11

    Planar PD520 Owner’s Operating Manual xi PREL I MINA R Y 1. List of Figures 2-1. PD520 Controls and Indicators ........................... ................................... ................... 5 2-2. PD520 Rear-Panel Inputs and Outputs .......................................... .......................... 6 2-3. PD520 Remote Control ............ ...

  • Planar PD520 - page 12

    List of Figures xii Planar PD520 Owner’s Operating Manual PREL I MINA R Y Notes: ...

  • Planar PD520 - page 13

    Planar PD520 Owner’s Operating Manual 1 PREL I MINA R Y 1.1 About This Manual This Owner’s Manual describes how to inst all, set up and operate the Planar Model PD520 Full-HD Flat-Panel Display . Throughout th is manual, the Planar PD520 Full-HD Flat-Panel Display is referred to simply as t he “PD520.” Target Audience Planar has prepared th ...

  • Planar PD520 - page 14

    2 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Graphic Conventions: These symbols appear in numerous places th roughout the manual, to emphasize points that you must keep in mind to avoid problems with your equipment or injury: 1.2 Using This Manual Use the following ta ble to locate the spe cific information you n eed in this manual. TI ...

  • Planar PD520 - page 15

    Planar PD520 Owner’s Operating Manual 3 PREL I MINA R Y 1.3 Description, Features and Benefits Combining impressi ve specifications, connec tivity and techno logy into an artful design that bespeaks good taste, the Planar PD520 Full-HD Flat-Panel Display will make your heart race. Designed especially for the home thea ter aficionado, the PD520 of ...

  • Planar PD520 - page 16

    4 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Parts List Your PD520 is sh ipped with the following items. If any items are missin g or damaged, please cont act your Planar dealer or Planar Customer Servi ce at (866) PLANAR1. • PD520 Full-HD Flat-Pa nel Display (with Tabl e Stand) • Remote Control Unit and tw o (2), AA-size batt erie ...

  • Planar PD520 - page 17

    Planar PD520 Owner’s Operating Manual 5 PREL I MINA R Y 2.1 PD520 at a Glance Controls and Indicators Figure 2-1 shows th e locations of the PD520 controls and indicators. Figure 2-1. PD520 Controls and Indicators 1. AV Button (Input Source Selection) To select a source, press the AV button (with no m enus visible o n-screen). Use the or button ( ...

  • Planar PD520 - page 18

    6 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 3. Volume Adjustment Bu ttons (VO L - / VOL +) Use these buttons to adjust the soun d volume . When a men u is visible on-screen, these buttons operate iden ticall y to the left - and right-arrow ( and ) butt ons on the PD520 rem ote control u nit. 4. / When a menu is visi ble on-screen, the ...

  • Planar PD520 - page 19

    Planar PD520 Owner’s Operating Manual 7 PREL I MINA R Y 1. INPUT2 Audio Input 2. INPUT2 Composite Video Input Standard composite vide o input for connecting a VCR, camcorder, laser disc player or other composite video source. 3. INPUT2 S-Video Input Standard S-Video input for connecting a DVD player, satellite receiver or Super VHS (S-VHS) VCR. 4 ...

  • Planar PD520 - page 20

    8 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 22. DIGITAL AUDIO OUT (S/PDIF – Coaxial) 23. DIGITAL AUDIO OUT (TosLink – Optical) Connect either #22 or #23 to the di gital audio input of an A/V am plifier with a Dolby Digital ® decoder. 24. RS-232 CONTROL PORT A female, 9-pin D-sub connector for int erfacing with a PC or home theate ...

  • Planar PD520 - page 21

    Planar PD520 Owner’s Operating Manual 9 PREL I MINA R Y 2.2 PD520 Remote Control Figure 2-3 shows the PD5 20 remote control, and the paragraphs that foll ow describe its function ality. Figure 2-3. PD520 Remote Control 1 4 6 8 10 13 7 9 11 2 3 5 12 ...

  • Planar PD520 - page 22

    10 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 1. ON Use this button to turn the PD520 on. 2. OFF Use this button to turn the PD520 off. 3. BRIGHTNESS (+ / -) Use these buttons to adjust the brightness. 4. Picture-In-Picture (PIP) Function Buttons PIP Press to change the P IP mode (picture-in- picture, picture -by-picture or off) . POSI ...

  • Planar PD520 - page 23

    Planar PD520 Owner’s Operating Manual 11 PREL I MINA R Y 7. CONTRAST (+ / -) Use these buttons to adjust the contrast. 8. Sound Control Buttons VOL - / VOL + Use these buttons to adjust sound volume. MUTE Press this button to m ute the audio outp ut to the speakers a nd headphones. 9. Source Selection Buttons INPUT 1 / INPUT 2 / INPUT 3 / INPUT 4 ...

  • Planar PD520 - page 24

    12 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Notes: ...

  • Planar PD520 - page 25

    Planar PD520 Owner’s Operating Manual 13 PREL I MINA R Y 3.1 Remote Control Battery Installation To install batteries in th e remote control: 1. Slide the b attery cover in t he di rection of the arrow and remove it. 2. Insert the included batterie s. Ensure that the po larities correctly match t he and markings inside the battery compartment. 3. ...

  • Planar PD520 - page 26

    14 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 3.2 Quick Setup Table 3-1 gives a quick o verview of the PD5 20 installation process. The sections following this one provide detail ed instructions. Installation should be perf ormed by a qualified custom video installati on specialist . Table 3-1. Installation Overview Step Procedure For ...

  • Planar PD520 - page 27

    Planar PD520 Owner’s Operating Manual 15 PREL I MINA R Y 3.3 Installation Considerations Proper installat ion of your PD520 wi ll ensu re the highest possible picture qual ity. Whether you are installing th e PD520 temp orarily or permanently, you should take the following into account to ensure that it pe rforms optimally. Wall-Mounting the PD52 ...

  • Planar PD520 - page 28

    16 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 3.4 Connections to the PD520 Proceed as follows to connect the PD520 to your video sources, external controller(s) – if present – and AC power. When connecting your equipment: • Turn off all equipment before making any connections. • Use the correct signal cables for each source. ? ...

  • Planar PD520 - page 29

    Planar PD520 Owner’s Operating Manual 17 PREL I MINA R Y Figure 3-1. HDMI Connections INPUT4 INPUT3 HDMI or DVI-to-HDMI Cable (sold separately) Rear of the Display BD/HD-DVD/ DVD/DTV STB Audio Cable (Sold Separately) HDMI-to-DVI Cable (Sold Separately) Rear of the PC Rear of the Display ...

  • Planar PD520 - page 30

    18 Planar PD520 Owner’s Operating Manual PREL I MINA R Y RGB Connections: The PD520 has an RGB input f or connecting a personal computer; see Figure 3-2 . Figure 3-2. Analog RGB Connections 1. Refer to Computer Signal Compatibility on page 52 for a list of computer signals c ompatible with the PD520. Use with signals o ther than th ose listed may ...

  • Planar PD520 - page 31

    Planar PD520 Owner’s Operating Manual 19 PREL I MINA R Y Component Video Connections: If you have a DVD player or DTV decoder with a component (Y PbPr) output , connect it to INPUT 3 or INPU T 4 of the PD520 as shown in Figure 3-3 . Figure 3-3. Component Video Connections Composite/S-Video Conne ctions: The PD520 has two (2) S-Video and four (4) ...

  • Planar PD520 - page 32

    20 Planar PD520 Owner’s Operating Manual PREL I MINA R Y MONITOR OUT Connection The PD520 has stereo audio a nd Composit e video outputs for connecting to a second VCR or other auxiliary equipment. Connect the Monitor-OUT audi o and video jacks to the audio and video inpu ts of the VCR or other equipment as shown in Figure 3-5 . You can route eit ...

  • Planar PD520 - page 33

    Planar PD520 Owner’s Operating Manual 21 PREL I MINA R Y Connecting External Speakers (Optional) Connect the (positive) and (negative) speaker wires to the rear-panel SPEAKER-R and SPEAKER-L terminals; see Figure 3-7 . Co nnect speakers with an impedance of 4 ohms. Maintain the correct polarity. For more information, refer to the owner’s manu a ...

  • Planar PD520 - page 34

    22 Planar PD520 Owner’s Operating Manual PREL I MINA R Y RS-232 Controller Connection Use a straight-through RS-232 cable with a 9-pin mal e connector to connect a PC or home theater control/ automation system (if pr esent) to the SERVICE port on the PD520; see Figure 3-9 . For more information about using this connection , refer to Serial Commun ...

  • Planar PD520 - page 35

    Planar PD520 Owner’s Operating Manual 23 PREL I MINA R Y 4.1 Turning on the Power 1. Turn on your so urce components. 2. Plug the female end of the supplied power cord into th e AC receptacle on the rear of the PD520 (AC 100V ~ 240V). See Figure 2- 2 . 3. Connect the other end to your AC power source. 4. Turn on the main power switch at the rear ...

  • Planar PD520 - page 36

    24 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 4.3 Setting the PC Display Properties To maximize image quality when usin g the PD520 with a personal computer, you may need to adju st the display properti es of your PC video card. To do this: 1. Choose Settings from the Windows Start menu and click on “Control Panel.” 2. Double click ...

  • Planar PD520 - page 37

    Planar PD520 Owner’s Operating Manual 25 PREL I MINA R Y 4.4 Using the On-Screen Menus To use the on-sc reen menus: 1. Press MENU to displ ay the Main Menu. 2. To select a menu item, use the up- or down-arrow buttons ( , ) on the remote control to hi ghlight it. 3. Press ENTER or the r ight-arrow button ( ) to access that menu. 4. Use the up- or ...

  • Planar PD520 - page 38

    26 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Figure 4-1. PD520 OSD Menu Structure Setup OSD La nguage English, Français, Español, Português or Deutsch PC Mode Adjust Auto Adjust Clock Phase H. Position V. Position Factory Reset Caption Display (On/O ff) Mode CC1, CC2, CC3 or CC4 Text1, Text2, Text3 or Text4 CC On Mute Yes / No Lett ...

  • Planar PD520 - page 39

    Planar PD520 Owner’s Operating Manual 27 PREL I MINA R Y Main Menu The Main Menu is the starting po int for accessing all PD520 functions. Source From the Main Menu, select Source to choose a video signal source. The active source is indicated by an arrow (> ) to its left; in this example, PC is the active source. Aspect Ratio To change the as ...

  • Planar PD520 - page 40

    28 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 4:3 4:3 4:3 scales the input signal to fit in the center of a 16:9 display. 4:3 is the aspect ratio used by computer monitors, standard television programming and most VHS video cassettes. Letterbox LET BOX Letterbox mode scales (zooms in on) a 4:3 image linearly (by the same amount on all ...

  • Planar PD520 - page 41

    Planar PD520 Owner’s Operating Manual 29 PREL I MINA R Y Image Adjust Use the controls in the Image Adjust menu to calibr ate your PD520 for optimum picture qu ality. Planar recommen ds that setup and calibrati on be performe d by a trained, certified installation technician. All signal types require separat e processing. Therefore, you need to c ...

  • Planar PD520 - page 42

    30 Planar PD520 Owner’s Operating Manual PREL I MINA R Y PLUGE patterns vary but generally con sist of some combination of black , white and gray areas against a black backgr ound. The example above includes two vertical bars an d four shaded b oxes. Select Brightness from the Image Adjust menu . Using the left- and right-arrow ( ) buttons, adjus ...

  • Planar PD520 - page 43

    Planar PD520 Owner’s Operating Manual 31 PREL I MINA R Y Color Saturation: On your external test pattern source, select a color bar pattern like the one shown in Figure 4-4 . Figure 4-4. Typical Color Bar Pat tern for Adjusting Color Saturation and Tint Select Color fr om the Image Adju st menu. Whil e looking at the color bar pattern through a b ...

  • Planar PD520 - page 44

    32 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Sharpness: “Sharpness” is the amount of high- frequency de tail in the image. To adjust sharpness, select Sharpness from the Image Adjust menu and press ENTER . On your external t est pattern source , select a pattern li ke the one shown in Figure 4-5 . Ad just as needed, looking for wh ...

  • Planar PD520 - page 45

    Planar PD520 Owner’s Operating Manual 33 PREL I MINA R Y Save Settings: The PD520 lets you save image qual ity settings for each input and supported resolution to a preset. You can recall this preset at a later time by simply pressing a button on the remote control or usi ng the Restore Se ttings menu command (see below). You should save changes ...

  • Planar PD520 - page 46

    34 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Audio To adjust the PD520 audio settings, select Aud io from the Main Menu and press ENTER . Balance: To adjust the left/right speaker b alance, select Balan ce from the Audio Menu and press ENTER . Use the left- and/or righ t-arrow buttons to make one channel louder than the othe r. Equali ...

  • Planar PD520 - page 47

    Planar PD520 Owner’s Operating Manual 35 PREL I MINA R Y Setup Use the controls in the Setup menu to perform adva nced image quality adjustments and access various other PD520 fea tures. OSD Language: Select OSD Language from the Setup menu and press ENTER . Then, use the u p- or down-arrow buttons to sel ect the OSD language (Eng lish, French, S ...

  • Planar PD520 - page 48

    36 Planar PD520 Owner’s Operating Manual PREL I MINA R Y • CC On Mute: To have the PD520 show caption s when the audio output is muted, set this option to Yes. Letterbox Mode: Select Letterbox Mode from the Setup menu to chan ge the zoom factor that takes effect when you select the Letterbox aspect ratio (refer to Table 4-1 ). When you select L ...

  • Planar PD520 - page 49

    Planar PD520 Owner’s Operating Manual 37 PREL I MINA R Y PC Signal: The RGB input supports both DTV and VESA (computer) resolutions and signal timings. If the RGB source is a computer, select PC. If it is a DTV set-top box or other equipment with an RGB output, se lect Video. Film Mode: To smooth out moving images from interlaced, stan dard-defin ...

  • Planar PD520 - page 50

    38 Planar PD520 Owner’s Operating Manual PREL I MINA R Y • DNR: To apply Digita l Noise Reduction (DN R) to the input signal, select DNR from the Image Adjust menu. Noise reduction is useful fo r clearing up noisy RGB images such as those from a PC. Adjust as desired using the l eft- or right-arrow buttons, k eeping in mind that redu cing noise ...

  • Planar PD520 - page 51

    Planar PD520 Owner’s Operating Manual 39 PREL I MINA R Y You should save changes to any of the following settin gs to a preset; otherwise they will be lost when a new input source or resolutio n is selected: •B r i g h t n e s s •C o n t r a s t • Color saturation •T i n t • Sharpness • Gamma • Color temperature selection (5400, 650 ...

  • Planar PD520 - page 52

    40 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 4.5 Using Picture-In-Picture (PIP) To use PIP, press the PIP ( ) b utton. The PIP window appears in side the main image window. Press PIP again to switch to side-by-side PIP mode. Press PIP again to t urn PIP off. 2. Pr ess the ( ...

  • Planar PD520 - page 53

    Planar PD520 Owner’s Operating Manual 41 PREL I MINA R Y To select a PI P (secondary ) signal so urce, press SWAP , select the desired source and press SWAP again. For each source, Table 4- 2 shows which of the other sources are available as a PIP source. Table 4-2. Available Main and PIP Source Combinations PIP Input Source INPUT1 INPUT2 INPUT3 ...

  • Planar PD520 - page 54

    42 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Changing the PIP Position To change the PIP window pos ition, press the POSITION ( ) button on the remote control repeatedly until the window is in the desired position. (You cannot change the secondary window position when in side-by-side PIP mode.) Changing the PIP Size To change the PIP ...

  • Planar PD520 - page 55

    Planar PD520 Owner’s Operating Manual 43 PREL I MINA R Y 5.1 Cleaning Regular cleaning will ex tend the life and pe rformance of the PD 520. Before cleaning, be sure to unplug the power cord fro m the power outlet. Cleaning the Display Panel Body and Remote Control Do not under any circumstances use solv ents such as benzene or thinner to clean t ...

  • Planar PD520 - page 56

    44 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Picture is okay, but there is no sound. • Audio output is muted. • Volume setting is too low. • Source component is connected incorrectly or not at all. • Speakers are connected incorrectly or not at all. • Audio settings are incorrect. • Press the MUTE button on the remote cont ...

  • Planar PD520 - page 57

    Planar PD520 Owner’s Operating Manual 45 PREL I MINA R Y 6.1 RS-232 Connection and Port Configuration To interface the PD5 20 with a home thea ter automation/control system or a PC running terminal emu lation software, connect it to your control system or P C as shown in Figure 3-9 . (Use a straight-through cable.) Configure the RS-232 controller ...

  • Planar PD520 - page 58

    46 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Example: [S4A0006 selects RGB [ +4A Select “next” Main AV input [ S4E 000# Aspect ratio selection 0 = 4:3 (Standard) 1 = Native 2 = Letterbox 3 = 16:9 Example: [S4E0002 selects Letterbox [ S4G 000# PIP Input selection 1 = Input1 2 = Input2 3 = Input3 4 = Input4 6 = RGB 8 = HDMI1 9 = HDM ...

  • Planar PD520 - page 59

    Planar PD520 Owner’s Operating Manual 47 PREL I MINA R Y The following serial commands are meant to emulate buttons on the remote control. Each button has its own serial command, so effe ctively it is as if you were using the IR remote only you’ll be doing so via serial commands. These commands provide active OSD responses just like the IR remo ...

  • Planar PD520 - page 60

    48 Planar PD520 Owner’s Operating Manual PREL I MINA R Y [ key 0100 EXIT [ key 0004 PIP 0008 PIP POSITION 0012 PIP SIZE 0035 SWAP 0101 MUTE 0031 INFO Table 6-1. Serial Commands Command Description ...

  • Planar PD520 - page 61

    Planar PD520 Owner’s Operating Manual 49 PREL I MINA R Y 7.1 PD520 Specifications Table 7-1 lists t he PD520 specifications. 7. Specifications Table 7-1. PD520 Specifications Native Resolution: 1920 x 1080 Screen Size: 52 in. (diagonal) Screen Aspect Ratio: 16:9 Available Aspect Ratios: 4:3, L etterbox, 16:9, Native DTV Compatibility: 480i/p, 576 ...

  • Planar PD520 - page 62

    50 Planar PD520 Owner’s Operating Manual PREL I MINA R Y Operating Environment: 40ºF to 95ºF (5ºC to 35º C); 20% to 80% humidity (non-condensing) Dimensions: See Figure 7-1 Weight (including stand): 94.0 lbs. (42.64 kg) Regulatory Approvals: Complies with F CC, CE, C-Tick, NRTL, GOST, MIC, SABS, RoHS, China RoHS Limited Warranty: One (1) year ...

  • Planar PD520 - page 63

    Planar PD520 Owner’s Operating Manual 51 PREL I MINA R Y 7.2 PD520 Dimensions Figure 7-1 shows t he PD520 dimens ions (all dimension s are in inche s). Figure 7-1. PD520 Dimensions 49.84 23.62 W all Mount Screw 6 x M8 T ap 45.35 4.51 1 1.22 7.87 7.87 5.55 25.51 3.72 30.00 33.72 ...

  • Planar PD520 - page 64

    52 Planar PD520 Owner’s Operating Manual PREL I MINA R Y 7.3 Computer Signal Compatibility The PD520 can display video signals from a variety of computer sources via its RGB-HD and HDMI inputs. Table 7-2 lists the signal types th at are compatible with the PD520, and indicates which of those are VESA standards. Table 7-2. Computer/Video Signal Co ...

  • Planar PD520 - page 65

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  • Planar PD520 - page 66

    Planar Systems, Inc. • 1195 NW Compton Drive • Beaverton, OR 97006-1992 • +1 (503) 748-5799 / +1 (866) PLANAR1 / Fax +1 (503) 682-9441 www .planar.com SERIAL NUMBER 020-0705-00 Rev. A October 2007 ...

Manufacturer Planar Category Flat Panel Television

Documents that we receive from a manufacturer of a Planar PD520 can be divided into several groups. They are, among others:
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Planar PD520.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Planar PD520, service manual, brief instructions and user manuals Planar PD520. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Planar PD520.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Planar PD520 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Planar PD520.

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2. Contents - index of all tips concerning the Planar PD520, that we can find in the current document
3. Tips how to use the basic functions of the device Planar PD520 - which should help us in our first steps of using Planar PD520
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5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Planar PD520 in a specific country, if it was not possible to solve the problem on our own.

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