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Manual Ingenico 5100M

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Summary
  • Ingenico 5100M - page 1

    User Guide Ingenico 5100M Secure transaction and payment solutions ...

  • Ingenico 5100M - page 2

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  • Ingenico 5100M - page 3

    Ingenico 5100 M 3 Contents 1 Presentation .................................................................................................. 5 1.1 Overview of In genico 5 100 .................................................................... 6 1.2 Keyboard details and functiona lity ......................................................... 7 2 Us ...

  • Ingenico 5100M - page 4

    Ingenico 5100 M 4 Thank you for choosing an Ingenico product! We hope that you will be fully satisfied with your new terminal. In order to fully meet the requirements of our different customer users, the new Ingenico terminal comes in different models: Your model, the Ingenico 5100 is a compact mono block terminal, fo r a minimal clutter; Effective ...

  • Ingenico 5100M - page 5

    5 0 The power supply unit s upplied is specially designed fo r the terminal. Do not use any other unit. 1 Presentation Ingenico 5100 is an electronic payment terminal designed to accept payment using magnetic stripe and smart cards. The terminal box contains:  This manual  The EC compliance fascicle  A cable securing plate . 0 The model of ...

  • Ingenico 5100M - page 6

    Ingenico 5100 M 6 1.1 Overview of Ing en ico 5100 18-key backlit keyboard Easy loading pri nter Large graphic display backlit Smart card reade r Magnetic card reader ...

  • Ingenico 5100M - page 7

    7 1.2 Keyboard de tails and functi onality This chapter describes the key functions for a terminal with no specific application. Some keys can have o ther functions ac cording to the ap plications that ar e present in th e terminal. The arrow key advances the p aper a few centimetres Digital keyboard The 00 key goes directly from euros to cents and ...

  • Ingenico 5100M - page 8

    Ingenico 5100 M 8 ...

  • Ingenico 5100M - page 9

    9 2 Use 0 Before to use the terminal, alw ays check if the ro ll of paper is present! 2.1 Card reading Magnetic stripe card The card can be read either from bottom to top or from top to bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card rea ding. Smart card Insert the card horizontally with the me ...

  • Ingenico 5100M - page 10

    Ingenico 5100 M 10 2.4 Changing the roll of paper Ingenico 5100 features an "easy l oading" printer, for eas y paper ro ll replacement . 0 Switch the termina l off before doing this operation. 0 Don’t touch the printer mechanism. Ta ke care the paper cutter is v ery sharp and the printer could be very hot! ) Open the lid of the te rmina ...

  • Ingenico 5100M - page 11

    11 3 Installation and starting 3.1 Location of t he terminal Place the terminal on flat surf ace near an electric socket and a telephon e socket. The terminal should be placed far f rom any very hot zones, prote cted from vibrations, dust, damp and electromagnetic radiation (com puter screen, anti-theft b arrier etc.). Operating temperatures +5°C ...

  • Ingenico 5100M - page 12

    Ingenico 5100 M 12 0 Connection to th e electric netwo rk shou ld be carried ou t last when the telephone or any peripherals hav e been connec ted. 0 Maximum length of cable: 2m50 Connection to t he Switched Tel ephone Netw ork (STN) Connect the telephone cable co n nector (supplied with the terminal) to the socket and con nect the other end to the ...

  • Ingenico 5100M - page 13

    13 L A cable securing plate supplied with the ter minal keeps the cables in place. Power supply  Power supply unit supply voltage 110 to 230 VAC  Frequency 50 Hz – 60Hz  Voltage output 6,5 to 9 Vdc, 350 mA RS232-1 and RS232-2 I nterface # Com 1 Signal Com 2 Signal 1 Power → NC → 2 Tx_RS232-1 → Tx_R S232 -2 → 3 Rx_RS232-1 ← Rx_R ...

  • Ingenico 5100M - page 14

    Ingenico 5100 M 14 3.3 Installing a SIM card The SIM card co nnectors are loca ted under the ter minal. Installing the SIM card ) Open the cover, ) Unlock the connector by sl iding the metallic part in t he direction of t he OPEN arrow, ) Lift the card housing up, ) Insert a SIM card into the housing, 0 Make sure you put it in the right way, follow ...

  • Ingenico 5100M - page 15

    15 3.4 Troubleshoot ing The terminal does not com e on ) Check wall support connect ions ( both electric a nd telephone conn ections). You cannot conne ct to the te lephone network ) Check wall support connect ions ( both electric a nd telephone conn ections). There is nothing o n the receipt that come s out of the termina l ) Check that the r oll ...

  • Ingenico 5100M - page 16

    Ingenico 5100 M 16 4 Recommendations 4.1 Security Your terminal fulfils the PCI security requiremen ts. Tasks to be done b y the installer Because this is a secur e PIN device, Ingen ico advises you to check the followin g prior to installing your PIN pad, and th ereafter on a daily basis. 4.1.1 Checking PIN pad integrit y (1) Check that there is N ...

  • Ingenico 5100M - page 17

    17  If any elements of the batter y are swallowe d, the person should consult a doctor or seek medical as sistance imm ediately.  It is important to com ply with the "+" and "–" polarities.  Do not try to react ivate the batter y using a heat source, an electr ic recharge or an y other means.  Do not throw the batt ...

  • Ingenico 5100M - page 18

    Ingenico 5100 M 18 5 Index C Card reading · 7 Connecting peripherals · 10 I Installing the SIM card · 12 M Magnetic stripe card · 7 P Paper roll · 8 Power supply · 11 R Removing the SIM card · 12 S SIM · 12 Smart card · 7 T Terminal locat ion · 9 ...

  • Ingenico 5100M - page 19

    NON CONTRACTUAL DOCUME NT INGENICO owns ex clusive rights on this document. All diffusion, all copies, all entire or partial production by any process, as long as it is m ade w ithout the authorization of INGENICO, the promoter, w ill be considered as illici t, and w ill form an in fringement, penalized b y the clauses L.335-2 and following, of the ...

  • Ingenico 5100M - page 20

    Ingenico 192 avenue Charles de G aulle 92200 Neuilly sur Seine - Fran ce Tél. : + 33 1 46 25 82 00 - Fax : + 33 1 47 72 5 6 95 www.ingenico.com Your contact DIV1158B ...

Manufacturer Ingenico Category Credit Card Machine

Documents that we receive from a manufacturer of a Ingenico 5100M can be divided into several groups. They are, among others:
- Ingenico technical drawings
- 5100M manuals
- Ingenico product data sheets
- information booklets
- or energy labels Ingenico 5100M
All of them are important, but the most important information from the point of view of use of the device are in the user manual Ingenico 5100M.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Ingenico 5100M, service manual, brief instructions and user manuals Ingenico 5100M. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Ingenico 5100M.

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A complete manual for the device Ingenico 5100M, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Ingenico 5100M by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Ingenico 5100M.

A complete Ingenico manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Ingenico 5100M - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Ingenico 5100M, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Ingenico 5100M, that we can find in the current document
3. Tips how to use the basic functions of the device Ingenico 5100M - which should help us in our first steps of using Ingenico 5100M
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Ingenico 5100M
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Ingenico 5100M in a specific country, if it was not possible to solve the problem on our own.

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